PODCAST · business
ZenOne Podcast
by ZenSupplies
ZenOne Podcast is a place where we combine our 2 passions. One is to help improve dental practices through efficiency (think of streamlined process, organization, Zen in your office life) and interviewing interesting people.
Episodes
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Beyond the Histology Exam: A Journey from Dental School to Practice Owner
Keywords dental practice, ownership, misconceptions, student debt, clinical skills, mentorship, leadership, dental school, learning, mistakes Summary In this engaging conversation, a group of new dental practice owners, Dr. Trevor Berg, Dr. Riley Hansen, Dr. Tyler Marlowe and Dr. Curtis Calder,...
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“What I learned from running 16 locations: more offices is easier than 1”
Summary Dr. Nikki shares her inspiring journey from being a dental associate to owning multiple practices. She discusses the challenges and rewards of launching a mobile dental clinic, expanding her practice to Texas, and the importance of understanding business operations in dentistry. Nikki…
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2 Must-Do Procedures for Your Dental Startup Success
Summary In this conversation, Tiger Safarov and Aaron Nicholas discuss the essential procedures for building a successful dental practice, focusing on the importance of extractions and root canals. They explore the challenges faced by new dentists, the role of dental education, and the…
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Navigating the Dental Economy: Insights and Challenges
Summary In this episode of the ZenOne Podcast, Tiger and Dr. Bryan Stimmler discuss the current state of the dental economy, skepticism towards ADA reports, and the challenges faced by dentists in both private practice and DSO settings. They explore the emotional toll on dentists, the impact of...
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Hacking the Dental Lab: A New Approach
Summary In this episode of the ZenOne podcast, Tiger and Ayrat delve into the intricacies of dental lab operations, focusing on the challenges faced with traditional labs and the advantages of in-house milling and digital workflows. They discuss the importance of consistent quality in dental...
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Will Tariffs Reshape Dentistry?
Summary In this episode of the Zen One Podcast, host Tiger Safarov speaks with Rick Van Arnam, a partner at a global trade law firm, about the complexities of tariffs and their implications for the dental industry. They discuss the historical context of tariffs in the U.S., recent developments...
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Revolutionizing Dental Distribution with Robotics [Actual Footage]
Summary In this episode of the ZenOne podcast, Tiger Safarov interviews Jordan Lorenz from Dental City about the implementation of automation and robotics in their warehouse. They discuss the evolution of Dental City, the importance of supply chain excellence, and how robotics enhance efficiency...
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How to unlock remote staff in dentistry?
Summary In this conversation, Tiger Safarov and Christine Sison discuss the evolving landscape of remote talent in the dental industry. They explore the challenges and opportunities presented by remote work, particularly in the wake of the COVID-19 pandemic. Christine shares insights on how…
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Behind the Scenes of Dental GPOs: The Pros and Cons with Karla-Marie Santiago,
Summary In this episode of the ZenOne Podcast, Tiger Safarov interviews Karla-Marie Santiago, a senior director of strategic partnerships at SupplyDoc, to discuss the role of Group Purchasing Organizations (GPOs) in the dental industry. They explore the benefits of GPOs for independent practices,...
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“The Fortune is in the Follow Up" with Shaundra Bobo (RCM Expert, Owner of Star Dental Solutions)
Summary In this conversation, Shaundra discusses the intricacies of Revenue Cycle Management (RCM) in dental practices, emphasizing its evolution and the growing importance of financial awareness among dentists. She highlights the challenges faced with insurance claims, the role of AI, and the...
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"There's a monumental shift in the dental industry!"| Mike McCarthy (ex: vTail VP, Marketing)
Summary In this episode of the ZenOne Podcast, Tiger Safarov interviews Michael McCarthy, a passionate advocate for dentistry and private practice ownership. They discuss the evolution of the dental industry over the past 25 years, the challenges faced by independent dentists, and the importance…
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"Leadership Principles that actually work!" with Dr. Dave Maloley
Summary In this engaging conversation, Tiger Safarov and Dr. Dave Maloli explore the themes of leadership, personal growth, and the importance of creating a positive team culture in dentistry. They discuss the concept of flow-driven leadership, emphasizing the need for a balance between challenge...
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Navigating the Challenges of Private Dental Practice
In this episode of the ZenOne Podcast, host Tiger Safarov engages with Daniel Jimenez and Marvin Rodriguez, who share their unique journey from corporate environments to running private dental practices. They discuss the challenges of implementing change in the dental industry, the importance of...
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Dental Market Trends
In this solo podcast, Tiger Safarov discusses current market trends in dental supplies, focusing on the significant changes in anesthetic prices, the stability of pouch pricing, shortages of saline solutions, and the discrepancies in cavi wipes pricing. He emphasizes the importance of staying in...
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What do you NEED to know about dental marketing
In this conversation, Tiger Safarov interviews Grace Rizza, CEO of Identity Dental, about the changing landscape of marketing and advertising for private dental practices. They discuss the impact of AI on content creation, the importance of fine-tuning AI-generated content, and the need for human...
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“You are not supposed to do just surgery!” with Dr. Thomas Graf
Dr. Thomas Graf shares his journey from being a general dentist to specializing in surgery and owning his own practice. He discusses the challenges and growth he experienced as an entrepreneur and the importance of restructuring his business. Dr. Graf also talks about building a strong team and…
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What does Operational Excellence look like?
In this episode Tiger and Jaclyn break down the operational side of a dental practice. What does operational excellence look like, what are the elements of a solid on boarding, how to create SOP, and how to make sure your process actually make an impact on your practice! More information:...
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Debunking the Narrative: Dentists Can Succeed Outside of DSOs with Dr. Karan Thachil
Bio Dr. Karan Thachil’s educational journey, spanning from the University of Georgia to the Dental College of Georgia, has equipped him with an insightful blend of academic knowledge and clinical skills. His expertise, enriched by a Master’s in Biology and a Doctorate in Dental Medicine, along…
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Understanding the Difference: Stress vs. Burnout
In this conversation, Lynne Leggett discusses the difference between stress and burnout. She explains that stress is a normal part of life and can be managed through completing the stress cycle, while burnout is a more severe state where individuals feel completely overwhelmed and disengaged.…
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"AI, it's at everybody's fingertips"
In this conversation, Dr. Olson discusses his recent experiments with new technologies in his dental practice, including a 3D printer and AI tools. He shares his experiences and thoughts on the potential benefits and challenges of these technologies. They also discuss the need for better practice...
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Why Pediatric Dentistry is so hard?
In this conversation, Malika Azargoon discusses the challenges of pediatric dentistry, the pressures faced by pediatric dentists, and the impact of Gen Z employees on dental practices. She also shares insights from her experience as a marathon runner and the parallels between running a marathon…
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Dr. Mark Costes: “I set my sights too low, early in my career”
In this conversation, Dr. Mark Costes shares his insights and experiences as a successful dentist and entrepreneur, his upbringing and the influence of his parents on his work ethic and values. He emphasizes the importance of learning from mistakes and the need for continuous personal and...
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Would you hire & fire based on your values?
The conversation explores the concept of leadership and its application in dental practices. It discusses the misconception that leadership is solely the responsibility of the owner or manager, emphasizing that leadership is a collective effort. Takeaways Leadership is a collective effort and not...
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Why is there a shortage of dental assistants Nationwide?
Julie Varney is the biggest advocate for dental assistants in the US. She has been in the industry for 32 years and has accomplished a lot. In this interview she shares her thoughts on what;s holding back the profession of dental assistants and what one person can do to improve her or his career...
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How to Avoid Dental Startup Pitfalls: 6 Years, 200 Startups, Countless Lessons!
Michelle Affanato started her career in dentistry at the age of 15 and worked her way up to become a dental consultant. She has a unique perspective on the industry, having worked in various roles and even helped a bank with startup practice financing. Michelle believes that the key to success in...
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I’m not just a dental assistant!
In this podcast Michelle and I discuss how to become a trusted member of the team and learn to become the lead dental assistant. Learning how to communicate and the fundamentals of delegation. Michelle has been with Ballantyne Endodontics For 15 years and became clinical leader. Michelle Allen…
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Why did others miss the $1.1mm dental practice at a final price of $200K???
Dr. Benjamin Johnson, DDS ( Bio; LinkedIn) Dr. Benjamin Johnson graduated from the University of Utah with a BS in Biology (2005), he attended Ohio State’s School of Dentistry and graduated in 2009. In 2010, Dr. Johnson moved to Texas to work with Dr. Dale McCall (at what would become Acre Wood...
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In dentistry humility is always one patient away!
Dr. Aaron Nicholas (Bio, Insta, LinkedIn), In this wide ranging conversation we cover many topics that include burnout, suicide in dentistry, backpain, coping mechanisms, and mastery. Probably the most important part of the podcast is when I ask Dr. Nicholas, what fears does he have for the...
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What is 1 thing missing in dentistry today?
There are many aspects we can all agree are missing in dentistry today. However, from my perspective, having worked with dental teams daily, I can clearly see that onboarding, training, and nurturing for your team is sorely lacking. Let's refer to it simply as "training". How do I know? Well, I...
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3 new trends in dental supplies ordering from best dental practices
Trend 1: One of the most significant trends I've noticed is the increasing popularity of buying groups. When evaluating a group, dental practices should ask the following questions related to their negotiated formulary: Which manufacturers offer the deepest discounts? How often are discounts...
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Why do you need an associate if your hygiene schedule is not full?
In this wide ranging conversation we cover many topics: Startup, In Network, Out of Network, and knee deep in construction a story of 3 practices We didn’t even remind them to schedule the next appointment, was that a mistake? We still have a capacity issue, bit on the hygiene side Why do you…
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“It’s really easy to forget the business side of dentistry” Dr. Andrew Olson
Dr. Andrew Olson Dentist and Owner of Wasatch Dental; Assistant Professor at the University of Utah School of Dentistry. He has a very unique story of becoming a dentist and then pursuing a business education at the University of Utah School of Business. Please enjoy our wide ranging…
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#79 “Screw it, let’s go out of the network completely!” dental startup’s journey to a freedom from insurance companies
Welcome to Episode 79 where I ask Ayrat, practice administrator at Cedar Park Dental Wellness, what’s new and exciting in 2024. We spent most of the time discussing pitfalls of going out of network with dental insurance companies.
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#78 Dr. Jack Fan: NYU College of Dentistry; Moving to Austin; Keys to a Successful Private Practice
Welcome to Episode 78. In this short episode, I interviewed one of the early ZenOne customers and someone whom I admire for his work ethic and humbleness. Dr. Fan shares the story of growing up in Claremont California, going to dental school in New York, and settling in Austin. Timestamps…
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#77 Richard Markules, Garrison Dental
Welcome to Episode 77 where we visit Garrison Dental Solutions in Michigan. We met with the team, toured the manufacturing facility, and discussed the challenges of serving practices across the country. At the end of the visit, I sat down with the Director of Sales for North America, Richard...
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#76 Dr. Scott Goldman and Dr. Peter Boulden on DSO vs Private Practice, The Good, the Bad and the Ugly
Welcome to Episode 76 where I’m joined by my good friends Dr. Scott Goldman (LinkedIn) and Dr. Peter Boulden DDS (LinkedIn). On this podcast, we debunk all the pros and cons of selling a practice to DSO (2 times) and he learned and experienced all of the things DSOs offer. On the other hand, Dr....
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#75 Big Announcement!
Welcome to Episode 75 where we discuss a big announcement we made about future plans of ZenOne and introduction of the new platform. I asked Delaney Barber (Practice Success Manager) and Jillian Gomez (Partner Vendors Manager) to join me on this podcast to share the news and the feedback we...
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#74 Brad Freeman: “GPO can save your Dental Practice $39,000 a year, on average!”
Experienced Operations Officer with a demonstrated history of successful work in the Supply Chain and Logistics industry. Skilled in Cash Flow, Financial Operations, Manufacturing Operations, Warehouse Operations, and Warehouse Control. Strong finance professional with a Bachelor of Business...
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#73: Danielle Avila & Laura Bettencourt RDH “Now is the best time to be fearless in dental”
Today I had a chance to discuss all things hygiene with Laura and Danielle. They met 15 years ago at th hygiene schools and since then stayed friends and 12 months ago started Diamond Dental Hygiene Career Coaching. On this podcast we discuss: What holds most of the hygienists back? How to manage…
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#72 Amy Bridger: “Nobody Dies in Dental Supplies”
Amy Bridger has exclusively worked in the dental industry since 2013. Having worked with multiple customer segments, including private practice, emerging groups, DSOs, as well as GPOs across the country, Amy’s knowledge base of the dental industry is extensive. She takes pride in identifying and...
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#71 Shannon Blackmon on how Dental Assistants can create wealth, one paycheck at a time
This podcast is not financial advice, please talk to your financial adviser or tax planner or people that are certified. Shannon Blackmon is a CERTIFIED FINANCIAL PLANNER™ professional, highly trained in financial planning and investment management. Helping others not only survive but flourish…
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#70 Cassie Kellner “You are allowed to have bad days, you are not allowed to have a bad day at work every single day!”
In this episode I have a special guest, Cassie Kellner, who I met 4 years ago and was immediately impressed by. Cassie has been in the dental field for 20 years and started as a general dentist assistant when she was 19 years old. After 4 years she moved to assisting at the Ortho office and since...
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#69 Colin Ambler “Why do you need to reward/incentivize Kayla?”
In this episode, I sat down with Colin Ambler (LinkedIn) who is co-owner of Noble Dentistry, 14 ops with 50 staff members, with his wife and also a founder of a new dental startup Team Care (teamcaredental.com). We discuss why reward/incentive programs are important, key elements, and the effects...
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#68 The “Art” of Dentistry: An inspiring story of talent, passion, and dental career ambitions of Celeste Izquierdo
In this episode, Jillian from ZenOne interviews Celeste Izquierdo, Assistant Manager and Treatment Plan Coordinator at Triangle Family Dentistry-Morrisville in North Carolina. Celeste is not only a skilled dental professional but also a talented self-taught artist. In this interview, she shares…
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#67 From Challenges to Aha! Moments: Amanda Garthwaite on How ZenOne Streamlined Lightwave Offices
In this episode, Delaney Barber, Customer Success Manager at ZenOne, discusses with Amanda Garthwaite, Regional Director Of Operations at Lightwave Dental, the story of how Lightwave offices got acquainted with ZenOne and started their journey towards efficiency and transformation. The journey...
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#66 Real life story of a career path from DA and feeling like a “failure” to an Executive with 80+ locations across the US
I met Christin during the Launch event in Durham in April and I was immediately amazed by her positive personality, the smile and when I asked just a few questions about her career path I knew I needed to interview Christin for the ZenOne podcast as soon as possible. Her story is incredible, she...
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#65 Sandi Synstad, Chief Heart Officer of LightWave Dental (Director of Clinical Support)
On this podcast, I have a unique opportunity to interview Sandi Synstad, Clinical Director of Light Wave Dental, who is absolute rock star, heart officer of the organization and the energy sunshine of the Launch Event in NC. We talk about her career and how life setbacks can make you stronger.…
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#64 How to Start a Side Hustle as a Dental Assistant by Sam and Sammie!
We are attending a Launch Event in Durham to support our great client Lightwave Dental, Dental Leadership Organization, headquartered in Virginia. Samantha Julia and Samantha Vaccarello are here to organize our table and represent Zen in the best light possible. Tiger came to support and had a...
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#63 Haley Hayes on Success of Geneva Family Dentistry and 3 Unique steps to grow your practice
Today I am at the Wiregrass Dental Symposium in Dothan Alabama. Yes it’s south and I really enjoy it, from famous hospitality and accent, to how spacious dental practices are since the land is not an issue! In this interview I sat down with Haley, who started out as a dental assistant and has…
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#62 Rajmonda Koci on going from 5 to 52 people at Westgate Dental Care and why doctors are the guests!
Today I sat down with Operations Manager at Westgate Dental Care to discuss her 20th year anniversary. How is it possible in the age of changing jobs every 2-3 years? We go deep into how Westage operates, how they hold morning huddles, and why doctors are called “guests”. Ray shares how they...
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ABOUT THIS SHOW
ZenOne Podcast is a place where we combine our 2 passions. One is to help improve dental practices through efficiency (think of streamlined process, organization, Zen in your office life) and interviewing interesting people.
HOSTED BY
ZenSupplies
CATEGORIES
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