All Episodes
CollisionCast — 399 episodes · page 4 of 4
Vision: Leveraging Front-Line Employees for Customer Service
MSO Podcast: Social Media’s Influence in the Industry
Disrupt: Surviving Without DRPs
Adapt: Handling an Increase in Repair Work
Vision: Marketing a New Location
How I Did It: Tips for Public Speaking
Thriving in the Collision Repair Industry with a Customer-First Approach
Adapt: Marketing OEM Certifications to Clients
Vision: Utilizing an Underused Marketing Space
MSO Podcast: DJ Mitchell’s Tips for Finding Your Next Location
Adapt: Tackling Commonly Missed KPIs
Vision: Leading Inexperienced Employees
Disrupt: Vehicle Restoration on the Rise?
Vision: Tips for Load-Leveling Between Locations
MSO Podcast: DJ Mitchell Talks About Avoiding Stress
Adapt: Preparing for OSHA Visits
Vision: How to Dominate Your Market
Adapt: Protecting Shop Data
Vision: Filming Tips for Shop Commercials
Disrupt: Avoiding Hackers and Data Breaches
Adapt: The Value of Digital Messaging Services
MSO Podcast: DJ Michell Talks Leadership
Vision: Matt Dozios & the Culture of Extraordinary Repairers
How I Did It: Gerry Frank’s Blueprint for Success
How I Did It: Shop Succession at Gould Body & Paint
Adapt: Mastering Social Media Marketing
Vision: Metal in Madison
Disrupt: Blitz the Community
Vision: 2019 CCC Industry Outlook with Susanna Gotsch
MSO Podcast: DJ Mitchell Talks Consolidation
Vision: Effectively Mentoring Estimators
Adapt: Greg Lachner & Auto Body Training Solutions
Disrupt: Expanding Customer Service Roles
Adapt: Educating Your Staff on Evolving Vehicle Technology
Vision: How Body Language Affects Your Customers
Disrupt: Looking Outside the Shop
Disrupt: Preparing Entry-Level Employees for Success
Vision: New Shop, New Staff, New Challenges & Opportunities
Adapt: Preparing for Welding Tests
Adapt: The Full Picture of a Claim
Vision: Finding Quality Entry-Level Technicians
Jason Bogg’s Secrets to Effective Leadership
Disrupt: Customer Service Loyalty Secrets
Vision: Growing Leaders in Your Shop
Adapt: Choosing the Right Welder
Vision: What to Consider When Hiring a Millennial Manager
How I Did It: Robert Molina
Disrupt: How to Profitably Move Away from DRPs
Adapt: ADAS Technology & Your Shop
Denny Hecker on Body Shops’ Challenging Future
The Ongoing Debate: ACA on OEM vs. Aftermarket Parts
Vision: Finding the Perfect Manager for Your Shop
How I Did It: Kevin Conner
Disrupt: Forming a Social Media Game Plan
Vision: The Keys to Mentoring Managers
Adapt: Autonomous Cars & Your Paint Department
Disrupt: Making a Successful Move into a New Facility
How I Did It: Rocky Champion
Vision: The Keys to Managing Millennials
Adapt: Improve Your Paint Booth’s Longevity
Disrupt: Combating Insurance-Friendly Labor Rate Survey Bills
How I Did It: Tiffany Menefee
Adapt: Inside a New Robotic Paint Drying System
Disrupt: The Ins and Outs of Joining a Franchise
Vision: Coaching Your Team to Success
Disrupt: Get Your Employees Invested in Training
Adapt: Repairing vs. Replacing Plastic Parts
Disrupt: Keeping Your Staff Happy and Motivated
Adapt: The Importance of ADAS Calibrations
Disrupt: A System for Collecting Accounts Receivables
Vision: Be a Hungry (Yet Humble) Leader
Adapt: Preparing Your Shop for Hybrids/EVs
Disrupt: Build a Brand Your Team Believes In
Vision: Instilling a Positive Culture
Adapt: Analyzing Mitchell’s Blockchain Solution
What the Recent Lawsuits Means for the Collision Industry
The Choice to Consolidate
How Advancing Vehicle Technology Will Affect Your Shop
Attracting Students to the Collision Repair Industry
Tips for Hiring Front Office Staff
The Importance of Tracking KPIs
How to Build a Better Brand
From Military Service to Collision Repair
Grow Your Own Talent
Examining OEMs’ Increasing Influence on Collision Repair
Build a Better Industry
Mike Anderson’s Wish List for 2017
2016 Education & Training Survey
Improve Marketing and Culture with Philanthropy
Pre- and Post-Repair Scanning
Build a Customer-Focused Repair Process
Boost Business with Online Reviews
Mike Anderson on KPIs
Breaking Down Length-of-Rental Trends
Solving the Technician Shortage
Grow Your Social Media Marketing and Shop Leadership Skills
Improving Collision-Insurance Relations
The Collision Repair Industry’s Aluminum Shift
Mike Anderson’s Wish List for 2016