All Episodes
Customer Centric Retailing Podcast — 60 episodes
Building Customer-Centric Experiences Across B2B & D2C with Joseph Sharplin
Custom Orthotics & Performance Footwear Brand's Approach to Customer Experience
The AI Playbook for Retail Leaders with Sid Arigapudi
Evolving a 70-Year-Old Brand Without Losing Its Essence with Geraldo Jose
Balancing Tech, Sales and CX at Fleet Feet with Alex Tallman
How Nanso Group Shapes Personalized Retail Experiences Using Data with Jenni Homer
Exploring Use Cases of AI in Fashion Retail with Armen Momejian
Connecting Digital and Physical Commerce in Fashion Retail with Akash Samtani
Turning Store Associates into Stylists and Fulfillment Experts with Karrie Helm
How Tech and Sustainability Shaped Cotopaxi’s Brand Identity with Stephan Jacob
Connecting Buying Experiences Across Channels in Luxury Retail with Natalia Jablonka
Role of KPIs in building Winning Customer Experience with Breanna Moreno
Balancing Profit and Purpose in Skincare Retail with Cameron Baty
Role of OMS in Customer-Centric Retailing with Darko Tushev
Embracing Circular Fashion in Kidswear Retail with Johan Munck
Cultivating a Winning Culture in Retail with Joe Lopardi
Building Brand Love in Retail with Amy Carr
Phygital Retailing & Beyond with Jeff Fisher
The Journey of 25-year Overnight Success of Charleston Shoes
Decoding CX in Prescription Footwear with John Prothro
From Store to Door: Revolution of Ship from Store with Nate Skiver
Retail Entrepreneurship: A Journey from Clicks to Bricks with Jamie Schisler
Achieving real-time inventory availability with Nick Nedev
Embracing Diversity and Inclusion in Retail with Matthew Lafone
The Evolution Of Responsible Retailing With Louise du Toit
Building A Successful Omnichannel Program with Filipp Labkovskiy
Retail Stores - A Bridge Between eCommerce and the Customer with Angela Picin
Get Answered Your Most Burning Questions About Store Fulfillment With Fred Schofield
Role of Omnichannel Stores in Retail Recovery with Mark Pilkington
Championing BOPIS Implementation with Worth Darling
Exciting Trends in Retail With Barbara Thau
What Makes For Remarkable Retail With Steve Dennis
What Does Post-Pandemic Success In Retail Look Like With Greg Buzek
5 Retail Trends With Chris Walton
Staying Agile While Staying True with Ashley Merrill
Why Data is King With Rick Watson
The Store of the Future With Sylvain Nigra
The Evolution of Merchandising with Kenny Anderson
Championing Sustainability & Diversity with Liza Amlani
How To Avoid Pre-Order Disasters with Sylvain Nigra
Really Great eCommerce with Sucharita Kodali
Talking Ever-Changing Retail with Sandra Duff
The Reason Humans Shop with Nicole Reyhle
Why Experience Still Matters with Melissa Gonzalez
What Makes In-Store Shopping Great With Sylvain Nigra
Retail Localization with George MacDonald
Putting The Service in Customer Service with Alison Hop
Beyond Buzzwords with Jason Goldberg
The RFID Revolution with Ted McCaffrey
Why Tech Is The Way To Customer’s Hearts with Sylvain Nigra
Unpacking Retail Transformation with Oliver Banks
Mission Critical Supply Chain with Gary Newbury
The Why Behind The Bankruptcies with George Nahra
Blending Art and Science in Retail with Carl Boutet
Letting Go Of Legacy with Cynthia Hollen
Breaking Channel Silos With Miya Knights
How To Run Operationally Excellent Stores with Rachel Williamson
Why Employees Are Key To Customer Centricity with Bob Phibbs
The Path To Omnichannel with Chris Walton
Why Physical Retail Isn’t Dead with Ron Thurston