All Episodes

EP#191: Storytelling for trust in the AI era

EP#190: Act to Decide — Why Governments Need to Act on AI Now

EP#189: The “So What” Problem — Turning Numbers into Insight (and Action)

EP#188: Revisiting 'Leading Quietly: The power of introverts at work'

EP#187: Leading Through Uncertainty

EP#186: Stop talking, start listening — the secret to better government communication

EP#185: Authentic storytelling: building trust when it matters most

EP#184: Communicators in the driver’s seat: Leading with AI and trust

EP#183: Context is key: Behavioural science in Government communication

EP#182: From crisis to TikTok: Rethinking Government comms

EP#181: Beyond the brand: Building trust in local government comms

EP#180: How AI is changing Government comms (and what to do about it)

EP#179: Calm in crisis: Rebuilding trust through communication

EP#178: Leading quietly: The power of introverts at work

EP#177: From Jargon to Genuine: Reclaiming Trust in Government Comms

EP#176: From Google to AI: The Search Revolution Explained

EP#175: How to speak with power & build trust: The Gravitas Masterclass

EP#174: Trust, Humour and Bureaucracy: The Secret Sauce of Gov Social Media

EP#173: Public Sector Content: Effective Strategies and Storytelling Tips

Encore EP#153: Communication that drives climate action

Encore EP#161: Storytelling for social media success

EP#172: The unmissable moments of 2024

EP#171: The AI Revolution in Comms

EP#170: Ubuntu and Storytelling: Building Relationships in the Public Service

EP#169: Fighting Disinformation in Cities: Insights from the Global Response Playbook

EP#168: From disaster to dialogue: crisis, community, and communication

EP#167: Comms unlocked: insights on influence, ethics and a lasting career in Government

EP#166: The AGILE approach to digital advocacy: transforming communications

EP#165: Applying Behavioural Science to Fight Misinformation and Sustain Change

EP#164: Building Trust and Enhancing Government Resilience

EP#163: Managing High-Stakes Events and Data Driven Government Communication

EP#162: Navigating Crises and Pre-bunking Disinformation

EP#161: LinkedIn Mastery, Storytelling Secrets and the Key to Social Media Success

EP#160: Climate Science and the Danger of Making Comms Too Simple

EP#159: The Evolving Communication Profession and Human-Centred Approach to A.I.

EP#158: Managing Sports Integrity, Media Transparency and Stakeholder Engagement

EP#157: Olympic Communications, Preparing for Paris 2024 and Lessons from Tokyo 2020

EP#156: Mastering Public Communication Strategies, Leadership and Campaigns

EP#155: Part 2 - Managing Crises, Building Media Capability and A.I. in Service Delivery

EP#154: Part 1 - Building Relationships, Government Spokespersons and Pandemic Response

EP#153: Climate Communication, Empowering Storytellers and Overcoming Misinformation

EP#152: Marketing Communication Careers, Stakeholder Engagement and Impactful Campaigns

EP#151: Climate Communication, Community Engagement and Strategic Storytelling

EP#150: UK Government Communication Tactics, Disinformation and the Ukraine War

Digital Storytelling to Captivate Audiences with Tim Price (2022)

Strengthening Democracy and Citizen Engagement with Sanjay Pradhan (2022)

Communicating Humanitarian Crises with Osama Saeed Bhutta (2017)

Communicating Public Health Risks with Clare and Alice Collins (2015)

The UK Government Communication Service with Russell Grossman (2015)

Mastering Social Media in the Public Sector with Roger Christie (2021)

Utilising Digital Marketing Tools for Success with Ian Cleary (2015)

Strengthening Internal Communication in Government with Rita Zonius (2018)

Thinking Like a System with Howard Parry-Husbands (2021)

Communicating the Benefits of Content Marketing with Russell Sparkman (2015)

Gen Z and the Future of Government Communication with Claire Madden (2018)

EP#149 Driving Positive Change with Social Marketing

Creating a Digital Experience with Amanda Dennett (2020)

The Power of Content Marketing in Government with Shannah Hayley (2016)

The Science of Persuasive Communication with Nicole Thomson-Pride (2019)

Leadership in Collective Engagement

Harvesting and Hosting Conversations with Ian Andersen (2021)

The Citizen Focus with Martin Schipany (2016)

From Analogue to Digital with Alex Aiken (2015)

Human Connection and Relationships

EP#148 Creating Impact Through Customer-Centric Design

Humility and Partnerships

EP#147 Digital Government Festival

EP#146 Demonstrating Impact and Creating Value through Comms

EP#145 Personalising Government Communications

EP#144 The Fundamentals of Communications

EP#143 The View of Communications from 30,000 Feet

EP#142 The 2023 Fast Forward

EP#141 The 2022 Rewind

EP #140 The Making Of The World's Most Customer-Centric Government

A Whole-Of-Systems Approach to Tackling Obesity

EP #139 Clarity Over Cleverness

EP#138 How to Train your Political Animal

Ep#137 Change 2022

What We Found: Collective Engagement For a Social Purpose

EP#136 Reputation Management

EP #135 It's All About Tone - Australian Electoral Commission

EP #134 The Key To Captivating Your Audience

EP# 133 The Art of Accessible Content

EP# 132 Digital Literacy across our Population

The Beginning: Collective Engagement for a Social Purpose

EP# 131 The OECD report on Public Sector Communications

EP #130 Good Professional Communication is a Performance

EP#129 Part Two: Being Citizen Centric

EP#128 Part one: Democracy Beyond the Ballot Box

EP#127 Back to Basics

EP#126 Never backing away from the truth

EP#125 Investing in your people

EP#124 Powered by Data - with Tyler Masterson

EP#123 Fast Forward - with David Pembroke

EP#122 Best Bits - with David Pembroke

EP# 121 2021 Rewind - with David Pembroke

EP#120 Why Communication is like making a Martini - with Phillip Jones

EP#119 Part two: Protecting Reputation - With Roger Christie

EP#118 Part one: The importance of social media insights - With Roger Christie

EP #117 Harvesting and Hosting Conversations - With Ian Andersen

EP#116 All things evidence-based policy making – With Adam Rowland

EP#115 Embracing the suck - With Zoë Routh

EP#114 It is not just a Gantt chart – With Mike Klein

EP#113 Preventing Watermelon Reporting - With Katrina Macdermid

EP#112: Trust in Communications and Journalism – with Brigid Glanville

EP#111: The Art of Caring within Communications – with Laurian Hubbard

EP#110: Communications through the lens of the Leaders reports – with Sean Larkins

EP#109: Communities role in Government Communications – with Kent Wyatt

EP#108: Let’s Talk Crisis Communications – with Tess Salmon

EP#107: How to explain communications – with Merrin Fabre

EP#106: The Essential Tool: Social Media – with Francesco Di Costanzo

EP#105: Mastering Social Marketing– with Sharyn Rundle-Thiele

EP#104: Agile Delivery – with Sonia Irwin

EP#103: Communicate from the COCKPIT – with Chris Huet

EP#102: Communicating with Action – with Barbara Tversky

EP#101: The rise of Generation Z – with Anya Dua

EP#100: Communicators in Leadership – with Kerri Hartland

EP#99: The Power of Listening – with Oscar Trimboli

EP#98: Thinking like a System – with Howard Parry-Husbands

EP#97: Communicating Cyber Security – with Shey Dimon

EP#96: The Road to Alignment – with Zora Artis and Wayne Aspland

EP#95: Building and Sustaining High Performing Teams (The Dallas Mavericks) – with Donnie Nelson

EP#94: Building and Sustaining High Performing Teams (England Rugby) – with Eddie Jones

EP#93: Technology, Listening and Communications – with Jim Macnamara

EP#92: Telling Untold Stories at Sydney Trains – with Vanessa Grimm

EP#91: How to Talk about Vaccines – with Merryn McKinnon

EP#90: Diving into the Pacific – with Jordie Kilby

EP#89: A Podcast about Podcasts – with Kellie Riordan

EP#88: Behavioural Science: A Communicator's Best Friend - with Amy Arbery

EP#87: Scientific Communications in the Age of COVID-19 - with Rebecca Richter

EP#86: The Business of People - with Georgia Wright

EP#85: Brain Training for Success- With Professor Selena Bartlett

EP#84: Change as the New Norm - with Michelle Chant

EP#83: Government Content in Developing Media Markets - with Professor Sora Park

EP#82: Story Telling and Innovation in Higher Education- with Professor Michael Cardew-Hall

EP #81: Evolving Your Media Practices - With Mitch Joel

EP#80 – The path to efficacy: record keeping – with Jen Snyder

EP#79: The citizen focus, with Martin Schipany

EP#78: Moving fast in the media landscape - with Ian Czenz

EP#77: Getting communications right – with Trish Johnston

EP#76: Leading crucial conversations – with Kylie Walker

EP#74: Creating a digital experience – with Amanda Dennett

EP#73 – Embracing complexity – with Dan Formosa

EP#72: The agenda of change – with Lucy Cameron

EP#71: Listening and learning together - with Janine Mohamed

EP#70: Creating a long-term relationship with COVID-19 - with Garrett Tyler Parker

EP#69: Leaving your ego at the door - with Rose Cameron

EP#68: The communicators toolkit – with Deb Ganderton

EP#67: Get the lawyers involved early, with Shaun Creighton

EP#66: Fostering care and compassion within community, with Lucy Ibrahim

EP#65: Government communications matters – removing barriers to equip citizens with information

EP#64: How to be tech-savvy in 2020, with Michelle Melbourne

Ep #63: Rebuilding a Website, with Inga Davis and Richa Arora

Ep #62: Transformation in Advertising, with Bob Hoffman

EP#61: Government Communications in the UK, with Russell Grossman

EP#60: Responding to a crisis, with Farooq Mulla

EP#59: The non-negotiables of content marketing, with Gina Florence

EP#58: Mental health and wellbeing amidst COVID-19, with Tony Bradford and Rachel Clements

EP#57: The revolution of listening, with Carmel McGregor

EP#56: Adjusting to a virtual world, with Sree Sreenivasan

EP#55: PuMP - a new method for measurement, with Stacey Barr

EP#54: Building an agile, digital Government, with Andrew Parkinson

EP#53: Science communications, with Dr Melanie Bagg

EP#52: Getting value from video, with Ben Curry

EP#51: The power of telling a story, with Gabrielle Dolan

EP#50: Comms in a crisis - talking crisis management, with Elise Davidson

EP#49: The future of data, with James Wunsch

EP#48: Connecting content to purpose, with Kym Charlton

EP#47: Creating Behavioural Change, with Michelle Harrison

EP#46: Emotion at the heart of it all - Discussing the SCARF model, with Nicole Thomson-Pride

EP#45: High impact storytelling, journalism and communications, with Michelle Dunne Breen

EP#44: The evolution of media, with Kerry McCallum

EP#43: Building a digital footprint, with Brenda Duran

EP#42: Communicating federal budgets and managing unexpected challenges, with Shannon Kenna

EP#41: Frontiers of policy communications, with Olga Stankova

EP#40: A matter of trust: rebuilding citizen trust, with Caroline Fisher - Part 2

EP#39: Giving up on news? The latest trends in digital news consumption, with Caroline Fisher - Part 1

EP#38: Communications for complex organisations, with Tanya Bowes

EP#37: The Year of Marketing, with Conrad Bird - Part 2

EP#36: A GREAT campaign, with Conrad Bird - Part 1

EP#35: The future of government: talking data and digital, with Craig Thomler

EP#34: The ingredients of a winning campaign, with Nick Sharp-Paul

EP#33: The do’s and don’ts of public sector communications, with Brent Hill

EP#32: Improving outcome measurement in Government, with Mark Hocknell

EP#31: Leveraging influencers and media, with Eleanor Dean

EP#30: Social problems & digital solutions, with Jenny Riley

Ep#29: Government to Client. Measuring the effectiveness of experiences, with Jo’Anne Langham

Ep#28: Corporate Affairs and Content. A Regulatory Perspective, with Matthew Abbott

Ep#27: Strengthening Government Communications. How and Why, with Sheena Ireland

Ep#26: THE SOCIAL MEDIA LITMUS TEST, WITH BARBARA WALSH

Ep# 25: Bridging the trust divide, with Mark Evans

Ep #24: May I have your attention please, with Simon Troeth

Ep #23: Using storytelling to communicate effectively, with Shawn Callahan

Ep #22: Inserting creativity into storytelling, with Josie Khng

Ep #21: How should you engage with reporters, with Andrew Bell

Ep #20: Creating your DIY newsroom, with Stuart Howie

Ep #19: The evolution of communication and leadership, with Adrian Cropley

Ep #18: How Project Management can transform your communication strategy, with Geoff Fisher

Ep #17: Using empathy and storytelling to connect with your audience, with Robert Rose Part 2

Ep #16: Creating a content strategy to impress your boss, with Robert Rose Part 1

Ep #15: Breaking down silos, making room for communication, with Stephanie McCormick

Ep #14: Strategic communication and gamification, where two worlds collide, with Kerstin Oberprieler

Ep #13: Knowing what your audience wants through effective measurement (MASTERCLASS)

Ep #12: Using 'Gen Z' to drive future innovation, with Claire Madden

Ep #11: How to effectively measure the stories you’re telling, with Todd Wheatland

Ep #10: One woman, managing half a million social media followers, with Jenna Bradwell from the University of Sydney

Ep #09: Building capability in your communication team

Ep #08: Strengthening internal communication in government, with Rita Zonius

Ep #07 Digital trends and opportunity for government communication with Caroline Fisher

Ep #06: How to successfully navigate government communication, with Neryl East

Ep #05: Live from ComCAN 2018; solving problems in government communication

Ep #04: How government communicators can successfully pitch to the media

Ep. #03: How to effectively engage citizens, with Damian Carmichael (DIIS)

Ep #02: Freedom of information in government: the facts, with Peter Timmins

Ep #01 Innovations in the future of government communication and contentgroup

ANNOUNCEMENT InTransition Rebrands to GovComms

InTransition #151: The role of video in government marketing, w/ Shootsta CEO Mike Pritchett

#84: The future of open government in Australia, with Helen Owen

InTransition #150: The strength of internal communications, with Kate Powl (Data61)

InTransition #149: The future of government and public participation, with Kylie Cochrane

InTransition #148: A government gone digital, with Dana Berchman

#83: Delivering stakeholder engagement, with Rachael Sweeney

InTransition #147: Tourism Australia gets creative at Super Bowl LII, with Lisa Ronson

#105: Online citizen engagement for local government. with Martyn Wallace

InTransition #97: Open government data: building trust and engagement

InTransition 146: Genevieve Bell and the future of AI

InTransition 89: How local governments can market themselves, with Shannah Hayley

InTransition 94: Understanding your audience with Virginia Haussegger

InTransition 56: QLD Police on crisis management and social media, with James Kliemt

InTransition 145: Daryl Karp part 2, applying media rules to marketing

InTransition 144: Daryl Karp part 1, selling offline experiences online

InTransition 143: Effective measurement and evaluation, with Phil Lynch

InTransition 142: One-on-one with Eddie Jones, England Rugby Union coach

InTransition 141: Understanding cyber security with Laura Bell, CEO of SafeStack

InTransition 99: the power of personal storytelling, with Sonya Sandham

InTransition 96: building trust with internal communications, with Gillian Field

InTransition 110: connecting with niche communities through social media, with Elliot Frank

InTransition 140: That’s a wrap! Our reflection on 2017, and what’s next in 2018

InTransition 139: Delving into the world of digital governments, with Brian Lee-Archer

InTransition 74: Jenny Muir from the Public Relations Institute of Australia

InTransition 100: ways to strengthen the value of your communications with Alex Aiken

InTransition 138: Building strong relationships with your audience, with Trevor Young

InTransition 137: Sports communication in a digital age

InTransition 136: How Defence is solving the recruitment problem in the digital age, with Pat Duffy

InTransition 135: From Commander of the Royal Canadian Navy to High Commissioner, Effective Leadership with Paul Maddison

InTransition 134: Libby Varcoe and the rising importance of content

InTransition 133: Lola Berry on Loyalty and Communication

InTransition 132: The future of influencer marketing with Matt Hurle from TRIBE

InTransition 131: What the West can learn from Eastern communications with Prof. Anne Gregory

InTransition 130: Catherine Payne and building a strong digital comms team

InTransition 129: Gabrielle Dolan and the importance of storytelling

InTransition 128: Andrew Barr and government communications in the digital age

Intransition 127: Osama Saeed Bhutta, Director of Communications for Amnesty International

InTransition 125: Meet our latest #contentgroupie, Petra Masinova

Incoming CEO of the Digital Transformation Agency on the future of government in the digital age

InTransition 124: Alison Wright on crisis management at the NGA

InTransition 123: Talking to Angela Sinickas about how to measure communication with numbers

InTransition 122: Why governments are content-rich with David Rawling

InTransition 121: The ABS's Kanchan Dutt on the importance of story telling

InTransition 119: Clinton Parr, head of people and culture at Clemenger BBDO, on fostering happiness

InTransition 118: Renee Noble on the power of data

InTransition #117: Tim Conway on ICT, digital transformation and evidence-based policy

InTransition Ep 116: Paul X. McCarthy on momentum, millennials and maximising Australia's potential

InTransition 115: Dr Ying-Yi Chih gives an update on the contentgroup-ANU content communications research project

InTransition 114: Simon Westaway, CEO of the Australian Live Export Council

InTransition 113 - Vijay Chadda - the challenge and reward of communicating in India

InTransition #112 - Liz Jakubowski pt. 2 - students, skills and the future workforce

InTransition #111: Liz Jakubowski: Leadership in the digital age

110 Elliott Franks on harnessing social media in government communications

109 John Allsopp - Keeping up with the future Web

108 Shannah Hayley - civic pride and local government (reprise)

107 Professor Stephen Martin - how to communicate public policy

106 Leanne Joyce - managing ministerial communications

105 Martyn Wallace - online citizen engagement for local government

104 Sean Larkins - why governments should invest in communication skills

103 Sean Larkins - the decline of trust in government

102 Frank Quinlan - connecting citizens with government through social media

101 Ari Sharp - how to create niche content

100 Alex Aiken - 5 ways to strengthen the value of communications

099 Sonya Sandham - the power of personal storytelling

098 Ruth Dewsbury - a case study in government communications

097 Amelia Loye - open data for citizen engagement and building trust

096 Gillian Field - building trust with internal communications

095 Trish Lavery - website analytics in government communication

094 Virginia Haussegger - communicate from an audience perspective

093 Allan Yates - moving from journalism to communications

092 Gregory Andrews - fighting extinction with social media

091 Craig Hodges - strategy breeds success

072 Hank Jongen on Centrelink's massive social media programme

071 Assistant Secretary Trish Johnston on the perfect storm for communications

070 Assistant Secretary Kim Ulrick on finding content gems

069 The power of communications in local government with Catherine Staite

068 The content marketing methodology with Dave Polglase

067 How to influence the majority of shared conversation with Bob Pearson

066 The best practices of survey research with Jon Cohen

065 Washington, DC transparent with negative public feedback

064 Why design thinking is changing government

063 Case study: content marketing with local government in Melbourne

062 Director-General David Fricker on the value of information

061 How to use content for change management with Kim Moeller

060 Thousands of public records are disappearing every month with Anil Chawla

059 Dr David Marshall’s Ph.D on government communications

058 Special episode on NSW and ACT Government case studies

057 Make policy interesting with Gina Ciancio

056 Crisis management using social media with James Kliemt

055 Stakeholder mapping with Kate Bradstreet

054 Mitch Joel on the secrets of podcasting

053 The citizen journey and its success with the City of Vienna with Martin Schipany

Assistant Secretary Trish Johnston on how comms is run in the Department of Prime Minister & Cabinet

51 Why Government comms should act more like a business, says Sean Larkins

The hardest part about telling stories for Government

How do you convince the leadership to invest in content marketing?

What are the constraints of government communications?

Tell your story using data

Why a press release just won't do it anymore

The ins and outs of publishing

Architecture of Listening

How does UNICEF Australia communicate during a crisis?

Wild About Whales: How they got it right

Show Me the Data: Leveraging Analytics

Learn how to engage with your audience

How to stand out in a crowd

How to be a publisher

How the public and private sector can work together

How Redland City Council used social media during the 2014 Stradbroke Fires

How the UK Parliament became a publishing house

Working with a consultant: Be clear and strategic

How CSIRO operates like a newsroom

Why politicians love Twitter

The culture of change: Making the citizen a customer

The 5 universal truths for government communicators

Death of Print and TV News

Why you must attend Content Marketing World on 8-11 September 2015

Developing an internal communication strategy for government

The future of digital media in government

Bridging the gap between ICT and Marketing in Government

Copyright laws in content marketing

Why government needs a 24-hour newscycle

Using content marketing to develop your website

How to maximise your opportunities in social media

Analyse your content and refine accordingly

The non-negotiables of content marketing

InTransition Episode #18: How to create searchable content

Ep#17: Think, act and deliver like a publisher

InTransiton Ep 16: Writing: the core of effective communication

Ep#15, The power of social media in promoting your brand

Using content marketing to drive citizen action

Why governments are content-rich

Engaging government to citizen relationships

How to create long-term relationships with your client

Using content marketing to explain public policy

The Revolution of Listening

Episode # 8 Russell Sparkman Co-founder, FusionSpark Media, Inc.

Episode 7. Ian Cleary, RazorSocial

Episode 6. Steve Lewis, Senior Advisor at Newgate Communications

Episode 5. Clare and Alice Collins, Insight Communications

Episode 4. Joe Gollner, Managing Director at Gnostyx Research Inc.

Episode 3. Andrew Metcalfe, Partner, Advisory, Performance Improvement at EY

Episode 2. Russell Grossman, International Chair at IABC

Episode 1. Alex Aiken, Executive Director, UK Government Communications