All Episodes
GovComms: The Future of Government Communication — 362 episodes
EP#193: Building KPIs leaders can trust with Stacey Barr
EP#192: When AI moves faster than truth — with Sree Srinivasan
EP#191: Storytelling for trust in the AI era
EP#190: Act to Decide — Why Governments Need to Act on AI Now
EP#189: The “So What” Problem — Turning Numbers into Insight (and Action)
EP#188: Revisiting 'Leading Quietly: The power of introverts at work'
EP#187: Leading Through Uncertainty
EP#186: Stop talking, start listening — the secret to better government communication
EP#185: Authentic storytelling: building trust when it matters most
EP#184: Communicators in the driver’s seat: Leading with AI and trust
EP#183: Context is key: Behavioural science in Government communication
EP#182: From crisis to TikTok: Rethinking Government comms
EP#181: Beyond the brand: Building trust in local government comms
EP#180: How AI is changing Government comms (and what to do about it)
EP#179: Calm in crisis: Rebuilding trust through communication
EP#178: Leading quietly: The power of introverts at work
EP#177: From Jargon to Genuine: Reclaiming Trust in Government Comms
EP#176: From Google to AI: The Search Revolution Explained
EP#175: How to speak with power & build trust: The Gravitas Masterclass
EP#174: Trust, Humour and Bureaucracy: The Secret Sauce of Gov Social Media
EP#173: Public Sector Content: Effective Strategies and Storytelling Tips
Encore EP#153: Communication that drives climate action
Encore EP#161: Storytelling for social media success
EP#172: The unmissable moments of 2024
EP#171: The AI Revolution in Comms
EP#170: Ubuntu and Storytelling: Building Relationships in the Public Service
EP#169: Fighting Disinformation in Cities: Insights from the Global Response Playbook
EP#168: From disaster to dialogue: crisis, community, and communication
EP#167: Comms unlocked: insights on influence, ethics and a lasting career in Government
EP#166: The AGILE approach to digital advocacy: transforming communications
EP#165: Applying Behavioural Science to Fight Misinformation and Sustain Change
EP#164: Building Trust and Enhancing Government Resilience
EP#163: Managing High-Stakes Events and Data Driven Government Communication
EP#162: Navigating Crises and Pre-bunking Disinformation
EP#161: LinkedIn Mastery, Storytelling Secrets and the Key to Social Media Success
EP#160: Climate Science and the Danger of Making Comms Too Simple
EP#159: The Evolving Communication Profession and Human-Centred Approach to A.I.
EP#158: Managing Sports Integrity, Media Transparency and Stakeholder Engagement
EP#157: Olympic Communications, Preparing for Paris 2024 and Lessons from Tokyo 2020
EP#156: Mastering Public Communication Strategies, Leadership and Campaigns
EP#155: Part 2 - Managing Crises, Building Media Capability and A.I. in Service Delivery
EP#154: Part 1 - Building Relationships, Government Spokespersons and Pandemic Response
EP#153: Climate Communication, Empowering Storytellers and Overcoming Misinformation
EP#152: Marketing Communication Careers, Stakeholder Engagement and Impactful Campaigns
EP#151: Climate Communication, Community Engagement and Strategic Storytelling
EP#150: UK Government Communication Tactics, Disinformation and the Ukraine War
Digital Storytelling to Captivate Audiences with Tim Price (2022)
Strengthening Democracy and Citizen Engagement with Sanjay Pradhan (2022)
Communicating Humanitarian Crises with Osama Saeed Bhutta (2017)
Communicating Public Health Risks with Clare and Alice Collins (2015)
The UK Government Communication Service with Russell Grossman (2015)
Mastering Social Media in the Public Sector with Roger Christie (2021)
Utilising Digital Marketing Tools for Success with Ian Cleary (2015)
Strengthening Internal Communication in Government with Rita Zonius (2018)
Thinking Like a System with Howard Parry-Husbands (2021)
Communicating the Benefits of Content Marketing with Russell Sparkman (2015)
Gen Z and the Future of Government Communication with Claire Madden (2018)
EP#149 Driving Positive Change with Social Marketing
Creating a Digital Experience with Amanda Dennett (2020)
The Power of Content Marketing in Government with Shannah Hayley (2016)
The Science of Persuasive Communication with Nicole Thomson-Pride (2019)
Leadership in Collective Engagement
Harvesting and Hosting Conversations with Ian Andersen (2021)
The Citizen Focus with Martin Schipany (2016)
From Analogue to Digital with Alex Aiken (2015)
Human Connection and Relationships
EP#148 Creating Impact Through Customer-Centric Design
Humility and Partnerships
EP#147 Digital Government Festival
EP#146 Demonstrating Impact and Creating Value through Comms
EP#145 Personalising Government Communications
EP#144 The Fundamentals of Communications
EP#143 The View of Communications from 30,000 Feet
EP#142 The 2023 Fast Forward
EP#141 The 2022 Rewind
EP #140 The Making Of The World's Most Customer-Centric Government
A Whole-Of-Systems Approach to Tackling Obesity
EP #139 Clarity Over Cleverness
EP#138 How to Train your Political Animal
Ep#137 Change 2022
What We Found: Collective Engagement For a Social Purpose
EP#136 Reputation Management
EP #135 It's All About Tone - Australian Electoral Commission
EP #134 The Key To Captivating Your Audience
EP# 133 The Art of Accessible Content
EP# 132 Digital Literacy across our Population
The Beginning: Collective Engagement for a Social Purpose
EP# 131 The OECD report on Public Sector Communications
EP #130 Good Professional Communication is a Performance
EP#129 Part Two: Being Citizen Centric
EP#128 Part one: Democracy Beyond the Ballot Box
EP#127 Back to Basics
EP#126 Never backing away from the truth
EP#125 Investing in your people
EP#124 Powered by Data - with Tyler Masterson
EP#123 Fast Forward - with David Pembroke
EP#122 Best Bits - with David Pembroke
EP# 121 2021 Rewind - with David Pembroke
EP#120 Why Communication is like making a Martini - with Phillip Jones
EP#119 Part two: Protecting Reputation - With Roger Christie
EP#118 Part one: The importance of social media insights - With Roger Christie
EP #117 Harvesting and Hosting Conversations - With Ian Andersen
EP#116 All things evidence-based policy making – With Adam Rowland
EP#115 Embracing the suck - With Zoë Routh
EP#114 It is not just a Gantt chart – With Mike Klein
EP#113 Preventing Watermelon Reporting - With Katrina Macdermid
EP#112: Trust in Communications and Journalism – with Brigid Glanville
EP#111: The Art of Caring within Communications – with Laurian Hubbard
EP#110: Communications through the lens of the Leaders reports – with Sean Larkins
EP#109: Communities role in Government Communications – with Kent Wyatt
EP#108: Let’s Talk Crisis Communications – with Tess Salmon
EP#107: How to explain communications – with Merrin Fabre
EP#106: The Essential Tool: Social Media – with Francesco Di Costanzo
EP#105: Mastering Social Marketing– with Sharyn Rundle-Thiele
EP#104: Agile Delivery – with Sonia Irwin
EP#103: Communicate from the COCKPIT – with Chris Huet
EP#102: Communicating with Action – with Barbara Tversky
EP#101: The rise of Generation Z – with Anya Dua
EP#100: Communicators in Leadership – with Kerri Hartland
EP#99: The Power of Listening – with Oscar Trimboli
EP#98: Thinking like a System – with Howard Parry-Husbands
EP#97: Communicating Cyber Security – with Shey Dimon
EP#96: The Road to Alignment – with Zora Artis and Wayne Aspland
EP#95: Building and Sustaining High Performing Teams (The Dallas Mavericks) – with Donnie Nelson
EP#94: Building and Sustaining High Performing Teams (England Rugby) – with Eddie Jones
EP#93: Technology, Listening and Communications – with Jim Macnamara
EP#92: Telling Untold Stories at Sydney Trains – with Vanessa Grimm
EP#91: How to Talk about Vaccines – with Merryn McKinnon
EP#90: Diving into the Pacific – with Jordie Kilby
EP#89: A Podcast about Podcasts – with Kellie Riordan
EP#88: Behavioural Science: A Communicator's Best Friend - with Amy Arbery
EP#87: Scientific Communications in the Age of COVID-19 - with Rebecca Richter
EP#86: The Business of People - with Georgia Wright
EP#85: Brain Training for Success- With Professor Selena Bartlett
EP#84: Change as the New Norm - with Michelle Chant
EP#83: Government Content in Developing Media Markets - with Professor Sora Park
EP#82: Story Telling and Innovation in Higher Education- with Professor Michael Cardew-Hall
EP #81: Evolving Your Media Practices - With Mitch Joel
EP#80 – The path to efficacy: record keeping – with Jen Snyder
EP#79: The citizen focus, with Martin Schipany
EP#78: Moving fast in the media landscape - with Ian Czenz
EP#77: Getting communications right – with Trish Johnston
EP#76: Leading crucial conversations – with Kylie Walker
EP#74: Creating a digital experience – with Amanda Dennett
EP#73 – Embracing complexity – with Dan Formosa
EP#72: The agenda of change – with Lucy Cameron
EP#71: Listening and learning together - with Janine Mohamed
EP#70: Creating a long-term relationship with COVID-19 - with Garrett Tyler Parker
EP#69: Leaving your ego at the door - with Rose Cameron
EP#68: The communicators toolkit – with Deb Ganderton
EP#67: Get the lawyers involved early, with Shaun Creighton
EP#66: Fostering care and compassion within community, with Lucy Ibrahim
EP#65: Government communications matters – removing barriers to equip citizens with information
EP#64: How to be tech-savvy in 2020, with Michelle Melbourne
Ep #63: Rebuilding a Website, with Inga Davis and Richa Arora
Ep #62: Transformation in Advertising, with Bob Hoffman
EP#61: Government Communications in the UK, with Russell Grossman
EP#60: Responding to a crisis, with Farooq Mulla
EP#59: The non-negotiables of content marketing, with Gina Florence
EP#58: Mental health and wellbeing amidst COVID-19, with Tony Bradford and Rachel Clements
EP#57: The revolution of listening, with Carmel McGregor
EP#56: Adjusting to a virtual world, with Sree Sreenivasan
EP#55: PuMP - a new method for measurement, with Stacey Barr
EP#54: Building an agile, digital Government, with Andrew Parkinson
EP#53: Science communications, with Dr Melanie Bagg
EP#52: Getting value from video, with Ben Curry
EP#51: The power of telling a story, with Gabrielle Dolan
EP#50: Comms in a crisis - talking crisis management, with Elise Davidson
EP#49: The future of data, with James Wunsch
EP#48: Connecting content to purpose, with Kym Charlton
EP#47: Creating Behavioural Change, with Michelle Harrison
EP#46: Emotion at the heart of it all - Discussing the SCARF model, with Nicole Thomson-Pride
EP#45: High impact storytelling, journalism and communications, with Michelle Dunne Breen
EP#44: The evolution of media, with Kerry McCallum
EP#43: Building a digital footprint, with Brenda Duran
EP#42: Communicating federal budgets and managing unexpected challenges, with Shannon Kenna
EP#41: Frontiers of policy communications, with Olga Stankova
EP#40: A matter of trust: rebuilding citizen trust, with Caroline Fisher - Part 2
EP#39: Giving up on news? The latest trends in digital news consumption, with Caroline Fisher - Part 1
EP#38: Communications for complex organisations, with Tanya Bowes
EP#37: The Year of Marketing, with Conrad Bird - Part 2
EP#36: A GREAT campaign, with Conrad Bird - Part 1
EP#35: The future of government: talking data and digital, with Craig Thomler
EP#34: The ingredients of a winning campaign, with Nick Sharp-Paul
EP#33: The do’s and don’ts of public sector communications, with Brent Hill
EP#32: Improving outcome measurement in Government, with Mark Hocknell
EP#31: Leveraging influencers and media, with Eleanor Dean
EP#30: Social problems & digital solutions, with Jenny Riley
Ep#29: Government to Client. Measuring the effectiveness of experiences, with Jo’Anne Langham
Ep#28: Corporate Affairs and Content. A Regulatory Perspective, with Matthew Abbott
Ep#27: Strengthening Government Communications. How and Why, with Sheena Ireland
Ep#26: THE SOCIAL MEDIA LITMUS TEST, WITH BARBARA WALSH
Ep# 25: Bridging the trust divide, with Mark Evans
Ep #24: May I have your attention please, with Simon Troeth
Ep #23: Using storytelling to communicate effectively, with Shawn Callahan
Ep #22: Inserting creativity into storytelling, with Josie Khng
Ep #21: How should you engage with reporters, with Andrew Bell
Ep #20: Creating your DIY newsroom, with Stuart Howie
Ep #19: The evolution of communication and leadership, with Adrian Cropley
Ep #18: How Project Management can transform your communication strategy, with Geoff Fisher
Ep #17: Using empathy and storytelling to connect with your audience, with Robert Rose Part 2
Ep #16: Creating a content strategy to impress your boss, with Robert Rose Part 1
Ep #15: Breaking down silos, making room for communication, with Stephanie McCormick
Ep #14: Strategic communication and gamification, where two worlds collide, with Kerstin Oberprieler
Ep #13: Knowing what your audience wants through effective measurement (MASTERCLASS)
Ep #12: Using 'Gen Z' to drive future innovation, with Claire Madden
Ep #11: How to effectively measure the stories you’re telling, with Todd Wheatland
Ep #10: One woman, managing half a million social media followers, with Jenna Bradwell from the University of Sydney
Ep #09: Building capability in your communication team
Ep #08: Strengthening internal communication in government, with Rita Zonius
Ep #07 Digital trends and opportunity for government communication with Caroline Fisher
Ep #06: How to successfully navigate government communication, with Neryl East
Ep #05: Live from ComCAN 2018; solving problems in government communication
Ep #04: How government communicators can successfully pitch to the media
Ep. #03: How to effectively engage citizens, with Damian Carmichael (DIIS)
Ep #02: Freedom of information in government: the facts, with Peter Timmins
Ep #01 Innovations in the future of government communication and contentgroup
ANNOUNCEMENT InTransition Rebrands to GovComms
InTransition #151: The role of video in government marketing, w/ Shootsta CEO Mike Pritchett
#84: The future of open government in Australia, with Helen Owen
InTransition #150: The strength of internal communications, with Kate Powl (Data61)
InTransition #149: The future of government and public participation, with Kylie Cochrane
InTransition #148: A government gone digital, with Dana Berchman
#83: Delivering stakeholder engagement, with Rachael Sweeney
InTransition #147: Tourism Australia gets creative at Super Bowl LII, with Lisa Ronson
#105: Online citizen engagement for local government. with Martyn Wallace
InTransition #97: Open government data: building trust and engagement
InTransition 146: Genevieve Bell and the future of AI
InTransition 89: How local governments can market themselves, with Shannah Hayley
InTransition 94: Understanding your audience with Virginia Haussegger
InTransition 56: QLD Police on crisis management and social media, with James Kliemt
InTransition 145: Daryl Karp part 2, applying media rules to marketing
InTransition 144: Daryl Karp part 1, selling offline experiences online
InTransition 143: Effective measurement and evaluation, with Phil Lynch
InTransition 142: One-on-one with Eddie Jones, England Rugby Union coach
InTransition 141: Understanding cyber security with Laura Bell, CEO of SafeStack
InTransition 99: the power of personal storytelling, with Sonya Sandham
InTransition 96: building trust with internal communications, with Gillian Field
InTransition 110: connecting with niche communities through social media, with Elliot Frank
InTransition 140: That’s a wrap! Our reflection on 2017, and what’s next in 2018
InTransition 139: Delving into the world of digital governments, with Brian Lee-Archer
InTransition 74: Jenny Muir from the Public Relations Institute of Australia
InTransition 100: ways to strengthen the value of your communications with Alex Aiken
InTransition 138: Building strong relationships with your audience, with Trevor Young
InTransition 137: Sports communication in a digital age
InTransition 136: How Defence is solving the recruitment problem in the digital age, with Pat Duffy
InTransition 135: From Commander of the Royal Canadian Navy to High Commissioner, Effective Leadership with Paul Maddison
InTransition 134: Libby Varcoe and the rising importance of content
InTransition 133: Lola Berry on Loyalty and Communication
InTransition 132: The future of influencer marketing with Matt Hurle from TRIBE
InTransition 131: What the West can learn from Eastern communications with Prof. Anne Gregory
InTransition 130: Catherine Payne and building a strong digital comms team
InTransition 129: Gabrielle Dolan and the importance of storytelling
InTransition 128: Andrew Barr and government communications in the digital age
Intransition 127: Osama Saeed Bhutta, Director of Communications for Amnesty International
InTransition 125: Meet our latest #contentgroupie, Petra Masinova
Incoming CEO of the Digital Transformation Agency on the future of government in the digital age
InTransition 124: Alison Wright on crisis management at the NGA
InTransition 123: Talking to Angela Sinickas about how to measure communication with numbers
InTransition 122: Why governments are content-rich with David Rawling
InTransition 121: The ABS's Kanchan Dutt on the importance of story telling
InTransition 119: Clinton Parr, head of people and culture at Clemenger BBDO, on fostering happiness
InTransition 118: Renee Noble on the power of data
InTransition #117: Tim Conway on ICT, digital transformation and evidence-based policy
InTransition Ep 116: Paul X. McCarthy on momentum, millennials and maximising Australia's potential
InTransition 115: Dr Ying-Yi Chih gives an update on the contentgroup-ANU content communications research project
InTransition 114: Simon Westaway, CEO of the Australian Live Export Council
InTransition 113 - Vijay Chadda - the challenge and reward of communicating in India
InTransition #112 - Liz Jakubowski pt. 2 - students, skills and the future workforce
InTransition #111: Liz Jakubowski: Leadership in the digital age
110 Elliott Franks on harnessing social media in government communications
109 John Allsopp - Keeping up with the future Web
108 Shannah Hayley - civic pride and local government (reprise)
107 Professor Stephen Martin - how to communicate public policy
106 Leanne Joyce - managing ministerial communications
105 Martyn Wallace - online citizen engagement for local government
104 Sean Larkins - why governments should invest in communication skills
103 Sean Larkins - the decline of trust in government
102 Frank Quinlan - connecting citizens with government through social media
101 Ari Sharp - how to create niche content
100 Alex Aiken - 5 ways to strengthen the value of communications
099 Sonya Sandham - the power of personal storytelling
098 Ruth Dewsbury - a case study in government communications
097 Amelia Loye - open data for citizen engagement and building trust
096 Gillian Field - building trust with internal communications
095 Trish Lavery - website analytics in government communication
094 Virginia Haussegger - communicate from an audience perspective
093 Allan Yates - moving from journalism to communications
092 Gregory Andrews - fighting extinction with social media
091 Craig Hodges - strategy breeds success
072 Hank Jongen on Centrelink's massive social media programme
071 Assistant Secretary Trish Johnston on the perfect storm for communications
070 Assistant Secretary Kim Ulrick on finding content gems
069 The power of communications in local government with Catherine Staite
068 The content marketing methodology with Dave Polglase
067 How to influence the majority of shared conversation with Bob Pearson
066 The best practices of survey research with Jon Cohen
065 Washington, DC transparent with negative public feedback
064 Why design thinking is changing government
063 Case study: content marketing with local government in Melbourne
062 Director-General David Fricker on the value of information
061 How to use content for change management with Kim Moeller
060 Thousands of public records are disappearing every month with Anil Chawla
059 Dr David Marshall’s Ph.D on government communications
058 Special episode on NSW and ACT Government case studies
057 Make policy interesting with Gina Ciancio
056 Crisis management using social media with James Kliemt
055 Stakeholder mapping with Kate Bradstreet
054 Mitch Joel on the secrets of podcasting
053 The citizen journey and its success with the City of Vienna with Martin Schipany
Assistant Secretary Trish Johnston on how comms is run in the Department of Prime Minister & Cabinet
51 Why Government comms should act more like a business, says Sean Larkins
The hardest part about telling stories for Government
How do you convince the leadership to invest in content marketing?
What are the constraints of government communications?
Tell your story using data
Why a press release just won't do it anymore
The ins and outs of publishing
Architecture of Listening
How does UNICEF Australia communicate during a crisis?
Wild About Whales: How they got it right
Show Me the Data: Leveraging Analytics
Learn how to engage with your audience
How to stand out in a crowd
How to be a publisher
How the public and private sector can work together
How Redland City Council used social media during the 2014 Stradbroke Fires
How the UK Parliament became a publishing house
Working with a consultant: Be clear and strategic
How CSIRO operates like a newsroom
Why politicians love Twitter
The culture of change: Making the citizen a customer
The 5 universal truths for government communicators
Death of Print and TV News
Why you must attend Content Marketing World on 8-11 September 2015
Developing an internal communication strategy for government
The future of digital media in government
Bridging the gap between ICT and Marketing in Government
Copyright laws in content marketing
Why government needs a 24-hour newscycle
Using content marketing to develop your website
How to maximise your opportunities in social media
Analyse your content and refine accordingly
The non-negotiables of content marketing
InTransition Episode #18: How to create searchable content
Ep#17: Think, act and deliver like a publisher
InTransiton Ep 16: Writing: the core of effective communication
Ep#15, The power of social media in promoting your brand
Using content marketing to drive citizen action
Why governments are content-rich
Engaging government to citizen relationships
How to create long-term relationships with your client
Using content marketing to explain public policy
The Revolution of Listening
Episode # 8 Russell Sparkman Co-founder, FusionSpark Media, Inc.
Episode 7. Ian Cleary, RazorSocial
Episode 6. Steve Lewis, Senior Advisor at Newgate Communications
Episode 5. Clare and Alice Collins, Insight Communications
Episode 4. Joe Gollner, Managing Director at Gnostyx Research Inc.
Episode 3. Andrew Metcalfe, Partner, Advisory, Performance Improvement at EY
Episode 2. Russell Grossman, International Chair at IABC
Episode 1. Alex Aiken, Executive Director, UK Government Communications