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Title
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Hello $Firstname AI Edition, Chapter 17: Conversion Rate Optimisation and Personalisation

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Hello $Firstname AI Edition, Chapter 16: The CX Layers: How Data and Content Fuel Personalisation

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Hello $Firstname AI Edition, Chapter 15: The Basic Foundations for Personalisation

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Hello $Firstname AI Edition, Chapter 14: Tying It All Up in the Bowtie of Personalization

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Hello $Firstname AI Edition, Chapter 13: Personalization on Inbound Platforms

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Hello $Firstname AI Edition, Chapter 12: Content, Part 2: Content Feeds

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Hello $Firstname AI Edition, Chapter 11: Personalization in Marketing Automation

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Hello $Firstname AI Edition, Chapter 10: Insights, Part 2: Moments of Truth

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Hello $Firstname AI Edition, Chapter 9: Personalization in Campaigns

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Hello $Firstname AI Edition, Chapter 8: Content, Part 1: Messages

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Hello $Firstname AI Edition, Chapter 7: Insights, Part 1: Segments

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Hello $Firstname AI Edition, Chapter 6: The Bowtie of Personalization

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Hello $Firstname AI Edition, Chapter 5: Marketing Without Personalisation

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Hello $Firstname AI Edition, Chapter 4: Why Does Personalisation Work?

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Hello $Firstname AI Edition, Chapter 3: Defining Personalisation

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Hello $Firstname AI Edition, Chapter 2: What Is the Problem with Personalisation?

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Hello $Firstname AI Edition, Chapter 1: The Hype of Personalisation

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Hello $Firstname AI Edition: Introduction and Forewords

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What’s New in Personalization? AI, Boozt, and the Hello $Firstname Launch

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🎮 Data with a Dopamine Kick: Gamification, Zero-Party Data, and Personalization - with COO of Scratcher, Nikolaj Skarbye

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From Prompts to Personalization: How AI is Rewriting Email Marketing - with Villads Leth, CEO and Founder of Alvas.ai

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Scaling Soulful Content with Generative AI – The Landfolk Way - with Chris Kjær Sørensen, CTO at Landfolk.com

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Pages ≠ Stages: Why Website Personalization Is Stuck in the Wrong Mindset, w. David Mannheim CEO and Founder of MadeWithIntent.ai

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CRO Without Big Numbers: Personalization in The VodafoneZiggo Way - Daniël Granja Baltazar

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Why Shark Attacks Won’t Sell More Ice Cream – And Other Data Pitfalls with Senior Data Scientist Ola Lindeberg ex Telia, Ivbar, Swedish Armed Forces

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Beyond Cute: How Personalized Video Content Is Revolutionizing CX - with Ronald Griffin, CEO and Founder of SEEN.io

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The CX Layers - how Data and Content feed into the Personalization Layer - Midway status by Rasmus Houlind

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🚀 How Points Lead to Pathos - an interview with Zsuzsa Kecsmar about how Loyalty and Personalization Converge

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Is Flying Tiger Copenhagen Done with Translating Content? An interview with AI Manager, Rasmus Schlosser

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Retention, Personalization, and the Power of Emotions - a conversation with Tom Burrell

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From Content Crisis to Customer Relevance - scaling Personalization with efficient Content Management

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Personalizing Content to make Pandora sparkle - The Hello $Firstname Podcast - S02E02

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Season 2 Premiere - Discussing the Content Crisis and the Content Layer with Frans Riemersma

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Chapter 22+23 - Season Finale of 'Hello $Firstname'

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Discussing Chapter 21: ’GOVERNANCE’ with Tina Lambert, Head of CRM at Danish Industry

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Chapter 21: Governance

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Discussing Chapter 20: ’MARKETING TECHNOLOGY’ with Martin Wammen, Founder of Marchitechs

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Chapter 20: Marketing Technology

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Discussing Chapter 19: ’PEOPLE AND SKILLS FOR PERSONALIZATION’ with Christian Peter, Author and Award Winning CX leader in Finance

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Chapter 19: People and Skills for Personalization

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Discussing Chapter 18: ’MODELS FOR ORGANIZATIONAL MATURITY IN PERSONALIZATION’ with Frans Riemersma, Co-author and Founder of MarketingTribe

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Chapter 18: Models for Organizational Maturity in Personalization

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Discussing Chapter 17: ’CRO AND PERSONALIZATION’ with Marianne Stjernvall, The Queen of CRO, ex COOP and Digital Director at Tele2

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Chapter 17: Conversion Rate Optimization & Personalization

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Discussing Chapter 16: ’DATA AND PERSONALIZATION’ with Michael Bietenhader, Chief Consulting Officer at Nexum AG

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Chapter 16: Data & Personalization

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Discussing Chapter 15: ’THE PREREQUISITES FOR PERSONALIZATION’ with Jesper Damsgaard, SVP Ecommerce at Pandora

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Chapter 15 - Prerequisites for Personalization: The Basic Foundations

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Discussing Chapter 14: ’TYING IT ALL UP IN THE BOWTIE’ with Håvard Hovdahl, SVP Loyalty at Strawberry

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Bonus Episode: Discussing The Moments of Truth and CDPs with Founder and CTO at Tealium, Mike Anderson

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Chapter 14 - Tying it all up in the Bowtie of Personalization

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Discussing Chapter 13: ’PERSONALIZATION ON INBOUND PLATFORMS’ with Lars Birkholm Petersen, Founder of Uniform, Ex VP of Sitecore

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Discussing Chapter 12: ’CONTENT FEEDS’ with Pier Luigi Spagna, EMEA VP of Retention and Engagement at Warner Bros Discovery

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Chapter 13 - Personalization on Inbound Platforms

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Chapter 12 - Content Part 2: Content Feeds

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Discussing Chapter 11: ’Value from Marketing Automation’ with Jesper Lindeberg, Head of CRM at Miinto.com

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Chapter 11 - Personalization in Marketing Automation

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Discussing Chapter 10: ’Insights part 2: Moments of Truth’ with Gianfranco Cuzziol, Former Head of CRM at Aesop, Speaker, Author, Consultant

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Chapter 10 - Insights Part 2: Moments of Truth

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Discussing Chapter 9: ’Personalization in Campaigns’ with Mads Jefsen, Marketing Director at F.C.Copenhagen

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Chapter 9 - Personalization in Campaigns

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Discussing Chapter 8: ’Content Part 1: Messages’ with Dorte Karlsson, ex Head of Data and Insights at Story House Egmont, CRM at HK, now Senior Advisor at Web2Media

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Chapter 8 - Content Part 1: Messages

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Discussing Chapter 6 - ’The Bowtie of Personalization’ with Peter Anders Franch, Head of Customer Insights, CRM and Email Marketing at Matas

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Chapter 7 - Insights Part 1: Segments

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Chapter 6: The Bowtie of Personalization

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Discussing Chapter 5 - ’Marketing without Personalization’ with Kim Jong Andersen, Partner and COO at WDP and Founder of Danish Digital Award

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Chapter 5: Marketing Without Personalization

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Discussing Chapter 4 - ’Why does Personalization work?’ with Neuroscientist and PhD Matt Johnson

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Chapter 4: Why does Personalization work?

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Discussing Chapter 3 - ’Defining Personalization’ with PhD and Post Doc Tekila Harley Nobile from University of Lugano

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Chapter 3: Defining Personalization

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Discussing Chapter 2 with Michala Svane, CCO at Roskilde Festival, former CMO at Tivoli and CMO of the year in Denmark

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Chapter 2: The Problem of Personalization

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Discussing Chapter 1 with David Mannheim

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Chapter 1: The Hype of Personalization

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Introduction to the Podcast and the Book