All Episodes
Learning Without Scars — 177 episodes · page 1 of 2
America Can Rebuild Literacy And Work Readiness
Stop High-Fiving Revenue And Start Banking Cash
How Educators Build Skills That Stick
What If ROI Meant Customers And Employees
What If Data Made Your Next Sale Obvious
Dealers Must Learn Asset Utilization Fast
AI Only Works When Leaders Know The Business
Stop Skinning The Cat And Start Serving Customers
Why UCC Filings Mislead Equipment Sellers
How Fractional HR Helps Founder-Led Firms Avoid Landmines And Build Better Teams
If Best Doesn’t Mean What You Think, What Does It Mean
Old Tools, New Minds
What If The Normal Distribution Is The Biggest Lie In Your Business
How Concentration, Clean Data, And Customer Choice Beat Giants
Finding Joy in the 9-to-5: How Comedy Transforms Corporate Culture
Data Before Decision: How AI Enhances Dealer Operations
Business Value and the Human Connection
Value First, Technology Second: The AI Implementation Playbook
Human Intelligence in the AI Era: The Future of Recruitment and Leadership
Two People, One Transaction: The Naked Truth About Money
From Conventional Dealership to AI-Driven Operations: A Conversation with Troy Ottmer
The Fourth Industrial Revolution: Navigating Change
AI is not your competition—it's your most powerful ally in business.
Growing From Within
The Profitable Path: Transforming Service From Cost Center to Profit Engine
Breaking Down Dealer Reviews
Breaking Down Service By The Boxes: A Marine's Methodology
From Black Books to Watchlists: The Evolution of Modern Sales
The Vanishing Distribution Channel: A Candid Look at Dealer Challenges
Your Business Is Already a Target, Whether You Know It or Not
Listen More, Talk Less: A Business Leader's Secret Weapon
Transforming Sales with Smart Data Strategies
Ron Wilson's Insights on the Future of Machinery
Rethinking Business Systems: Innovation and Adaptation for Success
Navigating the Future of Equipment Manufacturing and Dealerships: Insights from Industry Veteran Steve Day
Connecting Technicians to Customers Efficiently
Adapting to Change in a Multigenerational Workplace
Reimagining Retail and Workforce Empowerment
Driving Innovation: Transforming Flatbed Trucking Through Safety, Training, and Technology
From Critique to Conversation Transforming Workplace Reviews
Coaching Over Commanding in Modern Management
Cultivating Engagement and Adaptability in the Workplace
Innovative Paths to Workforce Development
Data-Driven Transformation: Navigating the Equipment Industry's Future
Navigating Change: Strategies and Challenges for Growth in the Construction Equipment Dealership Industry
Revolutionizing Business and Life with Data Analytics
Mastering Marketing in the Heavy Equipment Industry: Insights and Strategies
Revolutionizing Strategies with Expertise
From Machinist to Executive: Technician Training, Retention, and Industry Evolution
Revolutionizing Dealership Security and Marketing
Shielding Your Business from Cyber Catastrophes: Insights on Cybersecurity and Insurance
Protecting Your Business: Unpacking Cybersecurity and Risk Assessments
Decoding Marketing Mastery: Uniting Strategy, Culture, and Innovation with Stephanie Smith
Guiding the Tool Belt Generation to Professional Success
The Impact of Gratitude on Business Vitality and Employee Retention
Sara Hanks' Story of Professional Growth and Mentorship
Transforming Enterprises with AI and Business Analytics Insights
Navigating the Future of Work: Addressing America's Skills Gap and Employment Challenges with Ed Gordon
Reconciling Technological Innovations with Innate Human Sensibilities
Decoding the Fusion of Tech and Operations in the Auto Industry
The Road Ahead for Dealership Dynamics and Software Solutions
Mastering Failure Analysis: The Collision of Human Skill and Machine Technology with Jim Dettore
The Future of Equipment Dealerships: Insights from Texada's Matt Harris
Exploring the 'Say Do' Principle, Business Efficiency, and Leadership in the Modern Workplace
From Night Shifts to Management: A Journey of Success in Construction Industry
The Game-changing Role of AI in Equipment Management
Challenging Traditional Career Norms: A Dive Into Technical Skills, Workplace Efficiency, and Work-Life Balance
Transforming the Technician Industry: A Discussion on Challenges and Solutions
Sara Hanks on Embracing Change in the Hiring Space
Unlocking the Power of Relationships: A Journey with Ed Wallace
Driving Change: The Evolution of Dealer Management Systems
Redefining Leadership with Sonya Law: A Deep Dive into Modern Leadership Dynamics
The March of Technology: Insights into Dealer Systems Evolution
Transforming Mindsets for Entrepreneurial Success
Unlocking the Power of Accreditation: Advancements in Workforce Development and Online Learning
Embracing AI for Positive Change in the Marketplace
The Iceland Adventure: Discovering Balance and Clarity in Our Lives
John Andersen and Ron talk about the changes in information and technology and how it fits into the challenges facing equipment dealers and business system providers with the ultimate end user – the customer.
Mets Kramer and I talk about the recent changes in the world of dealer business systems
Roy Lapa and I talk about branding as a critical element in this Candid Conversation.
John Andersen and I talk about ChatGPT and Dealer Business Systems.
Sara Hanks opens up an extremely important aspect of Project Management.
Alex Kraft brings us up-to-date on his technician program on Heave
Alex Kraft and his blog on Lazy Management
Mets Kramer introduces his new dealer management system.
Christopher Kiely revisits his career and his thinking about how equipment has changed over his working life.
Sara Hanks introduces us to another method to get going with Process Improvement – Start in the Middle.
Alex Kraft announces the creation of “Uber” for Equipment Repairs
Chris Kohart and Ron discuss the industry and change.
Alex Kraft and Ron discuss his "Getting Better" blog post
Debbie Frakes and Steve Clegg join us from Mexico to discuss the use of AI and dealer transaction data to forecast and manage the business through the boom-and-bust cycles in this industry through Winsby and Zintoro
Mets Kramer and I continue to talk about Digitalization of Dealers. This conversation covers what we need to do “internally.”
Sara Hanks and I talk about Process Improvement integrated with Six Sigma and Project Management.
Dale Hanna and I talk about the services that are provided by Foresight Intelligence.
Mike Pentz and Mets Kramer and I continue our conversation about branding, addressing the challenges of getting this done.
Caroline and I talk about the ongoing changes to our classes from the “Sage on the Stage” through Webinars then the early days on internet learning.
Bruce Baker brings us up to date on his "Contracting with Executive Leadership" option.
Mets Kramer and Mike Pentz join us as we identify the value and importance of your Brand
Bill Pyles joins us for this Candid Conversation on the Service Department Organization
Mick Vaught talks about attracting, interviewing, hiring, developing and retaining employees