All Episodes
Medical Money Matters with Jill Arena — 181 episodes
Episode 181: The Power of Private Practice: Why Independence, Community, and Connection Still Matter
Episode 180: Drowning in Reports, But Still Guessing? How to Turn Practice Data Into Real Decisions
Episode 179: Stop Wasting Conferences: How to Get Real Value from Every Event
Episode 178: If You Didn’t Say It, It Didn’t Happen: The Hidden Risk of Ambient Scribes
Episode 177: Did You Really Get Paid? Reconciliation in Practice Finance: A Conversation with Sasha King of Anatomy
Episode 176: Social Media: Friend or Foe for Your Practice?
Episode 175: The Hidden Cost of “Cheap” Revenue Cycle Management
Episode 174: Playing With Data: A Conversation With Nate Moore
Episode 173: When a Good Office Manager Isn’t Enough Anymore: A Common Growing Pain in Medical Practices
Episode 172: Growth or Chaos: The Early Warning Signs Success Is Creating Friction Inside Your Practice
Episode 171: Cash Flow Tells the Truth: What Your Financials Are Saying About Your Next 12 Months
Episode 170: From Busy to Sustainable: The Numbers That Reveal Whether Your Practice Is Actually Healthy
Episode 169: The Hidden Levers of Profitability: 5 Operational Signals Most Practices Miss
Episode 168: Buying Back Your Autonomy: When—and How—to Leave the Hospital System or Large Group
Episode 167: The Seven Metrics That Predict Your Practice’s Future
Episode 166: Forget Resolutions—Step Boldly Into the New Year with a Private Practice Survival Guide
Episode 165: From Hidden Rates to Contract Intelligence: The Data Transparency Era
Episode 164: Is Your New Year's Resolution to Get More Professional Development for Yourself and Your Team? If Not, It Should Be
Episode 163: Thought Experiments: Your Practice’s Secret Weapon for Smarter Decisions
Episode 162: Denied and Forgotten: How Medical Claim Denials Are Costing You 13% of Your Revenue
Episode 161: Adjustments: How You’re Losing Real Revenue Without Even Knowing It
Episode 160: If You’re Not Using AI on a Daily Basis, Your Competition Probably Is
Episode 159: The Gender Gap in Medical Group Leadership—and How to Fix It
Episode 158: Before You Cut Costs, Fix This: The 5 Biggest Revenue Leaks in Medical Practices
Episode 157: Celebrating Season 4: 10,000 Downloads, 1,000 Cities & Our Gratitude to You
Episode 156: Who’s Really in Charge of Your Money In? (Hint: It’s Not Who You Think)
Episode 155: G2211 Is Your Friend: Stop Leaving Money on the Table
Episode 154: A Tribute to My Dad and His Love of Options Flow Charts: Why Physician Practices Need Options and Strategy
Episode 153: Blueprints for Better Care: Designing Clinical Spaces That Delight Patients and Empower Care Teams - A Conversation with Jon Anderson, AIA, NCARB, AIBC
Episode 152: Surviving the Shutdown: What Medical Practices Must Do When Washington Closes
Episode 151: Credit Where It’s Due: Managing Debt & Financing for Medical Practices
Episode 150: Scaling Smart: When and How to Expand Your Medical Practice
Episode 149: Coded Out of Cash: How Cigna’s New Policy Could Be Costing Your Practice—and What to Do About It
Episode 148: Strong Dyads, Stronger Practice: How to Lead Together Without Stepping on Toes
Episode 147: So You Want to Start a Practice? Here’s the Playbook You Can’t Skip
Episode 146: The Business Case for Mentorship, Sponsorship & Coaching - A Conversation With Laurie Baedke, FACHE, FACMPE
Episode 145: Where Does Your Money Hide? Finding Lost Revenue in the Medical Group Revenue Cycle
Episode 143.5: Finally. The Financial Education Every Doctor Deserves—But Never Got
Episode 143: The Art of Difficult Conversations: Managing Conflict in Your Practice
Episode 142: The Impact of the One Big Beautiful Bill on Private Practices
Episode 141: The Summer Doldrums: Making the Most of Slower Clinic Schedules
Episode 140: Thinking Like a CEO - Business Strategy for Medical Practice Leaders
Episode 139: Stop the Leaks: How Revenue Cycle Assessments Prevent Financial Fallout: A Conversation With Taya Gordon, MBA, FACMPE, CMOM
Episode 138: What Private Equity Won’t Tell You: A Physician’s Guide to Due Diligence
Episode 137: Staying Independent: The Power, Purpose, and Playbook for Private Medical Practices
Episode 136: Decoding the Dollars: Financial Foresight and Audit Readiness: a Conversation with Tony Andrade, CPA
Episode 135: The Anxiety Audit: Simple Fixes for a Better Patient Experience
Episode 134: The Welcome Lounge Revolution: Rethinking Your Practice's Front Door
Episode 133: Flip the Script: Why Respecting Your Patients’ Time Is Your Practice’s Secret Weapon
Episode 132: Beyond the White Coat: Why Your Brand Is a Strategic Asset
Episode 131: Reimagine. Redesign. Reignite. A Conversation with Adrienne Palmer Lloyd on Leading Healthcare Change
Episode 130: Innovate or Die: How Beginly, Neon, and Rivet Are Rewriting the Rules of Healthcare Ops
Episode 129: Swipe Right for Your Next Physician: Matchmaking Medicine to Solve Your Recruitment Problems: A Conversation with Kristi Olsen of Beginly Health
Episode 128: Denial Detox: The Top 5 Denial Reasons and How Fixing Them Will Add Thousands to Your Bottom Line
Episode 127: The 60% You’re Missing: How to Maximize Your EMR’s Untapped Potential
Episode 126: Read the Room, Lead the Team: Executive Presence in Healthcare Leadership, a Conversation with Nandita Gupta, MD, MBA, FACC
Episode 125: When Groups Merge But Their Cultures Don't
Episode 124: Egos, EQ, and Influence: The Hidden Rules of Medical Leadership
Episode 123: Mastering the Metrics – Which KPIs Should You REALLY Track?
Episode 122: Investing in People: The Power of Training in Physician Practice Management, a Conversation with David Womack, CEO of PMI
Episode 121: The Private Practice Playbook – Financial Moves to Stay Independent
Episode 120: Banking on Success: Why Physicians Need a Financial Partner, Not Just a Lender
Episode 119: The Revenue Rollercoaster: How to Stabilize Cash Flow in Uncertain Times
Episode 118: Internal Controls Made Easy: Two Things You Can Do Today to Thwart Would-Be Embezzlers
Episode 117: Doing the Compliance Cha Cha - A Conversation with Compliance Guru Jodi Faustlin
Episode 116: Addressing the Trust Deficit in Healthcare – The Hidden Costs and the Path to a Reliable, Trustworthy Culture
Episode 115: Efficient or Exhausted? Optimizing Staff Workflows Without Burnout
Episode 114: The Art of Patient Retention: Building Loyalty in a Competitive Market
Episode 113: The Digital Front Door: Optimizing Online Presence for Patient Growth
Episode 112: From Frustration to Fulfillment: Building Your Practice’s Dream Team
Episode 111: Compensation Clarity: Designing Physician Pay Models That Work
Episode 110: Future-Proofing Your Workforce: The Offshoring and Automation Playbook
Episode 109: The Future of Medical Practice: Navigating the Shift to Value-Based Care
Episode 108: The Financial Prescription: Smart Strategies for Budgeting in Medical Practices
Episode 107: Revolutionizing Work: How Offshoring, AI, and RPA Empower Your Workforce - A Conversation with Josie Van Scholten
Episode 106: Spend to Succeed: Mastering Big Investments in Your Medical Practice
Episode 105: Managing Competing Priorities and Staying True to Your Strategic Plan
Episode 104: Second Season Finale and Giving Thanks
Episode 103: Is Your Cyber Incident Response Plan Up to Snuff?
Episode 102: Is Your Office Manager Living the Peter Principle?
Episode 101: Meet the Four Embezzlers Lurking in Plain Sight: A Guide for Savvy Physicians
Episode 100: “An Ounce of Prevention” – A Tribute to Ben Franklin on our 100th Episode
Episode 99: Recognizing Signs of Growth in Your Practice and Planning for It
Episode 98.6: What's “Normal” in a Medical Practice
Episode 97: The Culture Club: Building Culture in Your Group
Episode 96: Trusted Advisors and Why Your Practice Needs Them
Episode 95: The Best Time for Physicians to Buy Real Estate - a Conversation with James Winchester
Episode 94: Keep it In House or Outsource? That is the Question
Episode 93: Exploring Workers’ Compensation and Motor Vehicle Accidents as Lucrative Lines of Business for Physician Practices
Episode 92: Mastermind Groups and Why Physicians Might Want One - A Conversation with Shandy Welch, FNP, PCC
Episode 91: The Science of Improvement: How CQI Can Transform Your Practice
Episode 90: Using Technology to Bring in More Money – A conversation with Rivet Health Co-Founder, Andrew Harding
Episode 89: Making Your EMR Work Smarter: Thinking Through Tech Upgrades
Episode 88: The Retail Remedy: Boost Revenue and Patient Satisfaction
Episode 87: Maximize Your Clinic's Potential: Profitable Ancillary Services
Episode 86: The AI Will See You Now – Impact of AI on Outpatient Medicine
Episode 85: Need More Peeps? Deciding When to Add Another Clinician to Your Group
Episode 84: Getting Things Done - Efficiency Hacks for Clinic Leaders
Episode 83: Got a Toxic Team Member? Strategies for a Healthier Clinic
Episode 82: Payer Contracting - Do's, Don'ts and Horror Stories - A Conversation with Doral Jacobsen
Episode 81: What’s Reasonable to Expect from Your Administrator?
Episode 80: Promoting a Culture of Accountability and Why It Matters
Episode 79: Developing the Next Generation of Leaders
Episode 78: Gimme a Break! When You Need a Time Out as a Leader
Episode 77: Special Mother's Day Edition - A Conversation with Bella Arena
Episode 76: Workforce Development: Cultivating Growth and Embracing Change
Episode 75: Got Dysfunction on Your Team? Overcoming Dysfunction in Medical Practices
Episode 74: Need More Patients? Marketing 101 for Your Medical Practice
Episode 73: Disaster Strikes….Are You Prepared? Business Continuity Planning for Medical Groups
Episode 72: You’ve Got Some Great Team Members – How Do You Keep Them? Revisiting Employalty and Advanced Retention Strategies
Episode 71: Staffing: Why Is This Still So Difficult?
Episode 70: More on Embezzle-Proofing Your Practice: Advanced Strategies for Medical Professionals
Episode 69: Do You Dread the Annual Evaluation for your CEO or Practice Administrator?
Episode 68: Succession Planning, New Partners and Practice Sales - A Conversation with Debra Phairas
Episode 67: What We Can Learn from the Change Healthcare Cyber Attack
Episode 66: Show Me the Money! Innovations in Patient Payment Systems
Episode 65: The Doctor Will See You Now, Online - Telehealth Revolution and Reimbursement Challenges
Episode 64: Hierarchical What? Why Adding HCC Codes Adds a Lot to Your Bottom Line
Episode 63: Put Me In, Coach! How Physicians Can Benefit from Engaging an Executive Coach - A Conversation with Karl Pister
Episode 62: Why We Should WOW our Patients - Focus on the Patient Experience
Episode 61: Time to Wrap It Up? Navigating the Sale of Your Medical Practice
Episode 60: Adding a Location to Your Practice
Episode 59: Getting Paid for What You've Done - Winning the Coding Game - A Conversation with Anne Hirsch, MD
Episode 58: Creating a Lasting Legacy: Succession Planning for Your Medical Practice
Episode 57: What if My Partner is Driving Me Crazy? Is It Time for a Practice Divorce?
Episode 56: Unlock Your Leadership Potential Through Psychological Assessment Tools
Episode 55: Developing Your Executive Presence - A Leadership Conversation with Deborah Dorsett
Episode 54: Why is Change so Hard? Change Management and Leading Change in a Medical Practice
Episode 53: You Get What You Measure: Developing a Performance Dashboard for Your Medical Practice
Episode 52: Celebrating One Year of Medical Money Matters - A Journey of Gratitude
Episode 51: To Lead or Not to Lead - Advice for Physicians Contemplating Leadership Roles - Interview with Craig Wright, MD
Episode 50: Why Physicians Should Invest in Real Estate - Interview with Brad Christiansen
Episode 49: Deciphering ROI & Break-Even Calculations - Your Roadmap to Profitable Decisions in Medical Practice
Episode 48: Optimizing and Securing your EMR - Making it Work for You (Not the Other Way Around)
Episode 47: Understanding Your Scope - Why You Don't Care About $500
Episode 46: Cost vs. Value – Understanding the Difference in Making Business Decisions Within a Medical Practice
Episode 45: Where and How to Find Cost Savings in Your Practice - Reducing Expenses 201
Episode 44: Clawing Back at Insurance Clawbacks
Episode 43: Guarding Your Medical Practice Against Phishing Scams, Social Engineering, and Cybercrime
Episode 42: Navigating the Labyrinth of Professional References
Episode 41: Amplifying Voices in the Medical Clinic - A Spotlight on "Invisible Work"
Episode 40: Mitigating the Risk of Sexual Harassment in Your Practice
Episode 39: Appropriate Appreciation for Your Fabulous Team
Episode 38: Delegating Like a Boss
Episode 37: What’s All This Hype About Strategic Planning?
Episode 36: Physician Compacts - Intentionality in Your Culture
Episode 35: Surviving and Thriving Through Physician Compensation System Changes
Episode 34: What is Appropriate Oversight by Owners?
Episode 33: Governance vs. Management – Utilizing a Decision Matrix
Episode 32: When Your Team Performs Well, and When They Don’t – The Art of Coaching, Counseling, Disciplining, and Termination
Episode 31: Severance - Creating a Clean Departure
Episode 30: Managing Business Risk with Malpractice, Cyber and EPLI Coverage - Insurance 101
Episode 29: Exiting an Ineffective Leader
Episode 28: Physician Contracts - Codifying How We Work Together
Episode 27: The Bad Partner – Why Intentional Culture is so Important
Episode 26: Adding New Clinicians to Your Practice - Recruiting or Dating?
Episode 25: You and Your Executive Counterpart: The Powerful Leadership Dyad
Episode 24: Investing in Executive Leadership for Your Practice
Episode 23: Your Greatest Resource - The Human One
Episode 22: Ignite Commitment - Improving Employee Retention to Keep Costs Down
Episode 21: When Patients Don't Pay - To Collections or Not to Collections
Episode 20: Deductibles, Coinsurance and Copayments - Lions, Tigers and Bears, Oh My!
Episode 19: Getting Money Over the Front Counter
Episode 18: Surprising Things About the No Surprises Act
Episode 17: The Front Office - Where the Revenue Cycle Begins
Episode 16: Taking Care of the People Who Take Care of the Money
Episode 15: Who Am I Taking Care Of? Why Payer Mix Matters
Episode 14: Insurance Companies, What Have You Done for Me Lately?
Episode 13: Coding: Bane of Your Existence or Key to Your Success?
Episode 12: If it Ain't Written Down, it Didn't Happen
Episode 11: Bring Home the Bacon!
Episode 10: Where Did All the Money Go? Overhead!
Episode 9: Demystifying Financial Statements
Episode 8: Embezzle-proofing Your Practice
Episode 7: The Thief in Your Clinic
Episode 6: Accounts Receivable as an Asset
Episode 5: Revenue: Reimbursement, RBRVS, RVUs and Alphabet Soup
Episode 4: How Doctors Get Paid: Understanding Your Revenue Cycle
Episode 3: All Things Budgets
Episode 2: The Language of Finance
Episode 1: What They Don't Teach You in Medical School