All Episodes

EP 172 Things Every Dental Assistant Wants in 2026 (Dental Assistant Retention Secret)

EP 171 The Truth About Running a Dental Practice in 2026

EP 170 How to Dominate AI Search Results in 2026 (Dental Marketing Tips)

EP 169 I Taught Dentists Leadership (And I Learned This!)

EP 168 What Makes a Great Dental Office Manager (It's Not What You Think)

EP 167 Can Expanded Function Dental Assistants (EFDA) SOLVE The Dental Shortage?

EP 166 The Real Reason Dental Billing Is So Frustrating

Special Episode: Chew On This Trends for 2026

EP 165 The Side of Dental Practice Management No One Talks About!

EP 164 How To Protect Your Dental License

EP 163 Leadership Advice For New Managers

EP 162 #1 Cost Optimization Expert: Use My Tips to Cut Dental Costs by 28%

EP 161 The Real World of Dentistry No One Prepares You For

Special Episode: The Dental Billing Lie Everyone Believes

EP 160 True Crime: California Dentist "Reign of Terror"

EP 159 My Takeaways From The NADP Meeting

EP 158 Lessons Patients Taught Me The Hard Way

EP 157 The One Mistake That Could Wipe Out Your Dental Practice Overnight

EP 156 Dental Insurance Secrets Every Dentist Should Know

EP 155 Beyond Micromanagement: What Makes Today's Office Managers Great

EP 154 Dental Case Acceptance Tips: How Your Team Can Increase Treatment Acceptance Rates

EP 153 Dental Clues to Your Baby's Developmental Delays: What Every Parent Should Know

EP 152 Future of Interoperability of Dental Information with Steve Roberts, CEO of VYNE

EP 151 Dentists Are Burning Out FAST and Here's How to Stop It!

EP 150 She Turned $40/mo Side Hustle into a 7-Figure Dental Business!

EP 149 Dr. Greg Wu Defies Medical Odds and Grows As A Leader

EP 148 What To Do When Tragedy Strikes A Dental Practice

EP 147 Why Most Dentists Are Losing Money on PPOs… And How to Stop It!

EP 146 Key Tips You Absolutely Need Before Outsourcing Your Dental Billing!

EP 145 DENTAL INSURANCE and MEDICARE ADVANTAGE Secrets You Need to Know!

EP 144 Dental Billing & Outsourcing with Michelle Repash

EP 143 Medical Billing for Dental Procedures: Your Newest RCM Tool

EP 142 How Erika Pusillo Built A Dream Career As A Dental Manager

EP 141 Hiring a Dental Manager? Avoid These Mistakes

EP 140 My Advice and Two Impactful Words For An Amazing 2025

EP 139 Industry Updates and How They Impact Your Dental Business with Ted Osterer

Ep 138 What Every Dental Practice Needs to Know About Labor Laws and Employee Relations

Ep 137 How and When to Terminate a Patient

EP 136 Growing Into A Great Manager

EP 135 Chew On This Cross-Pod: Space Dentistry and Assistants Giving Injections

EP 134 What's The AADOM Conference All About? | American Association of Dental Office Management (AADOM)

Ep 133 Cross-Pod: The Future of Dental Billing

EP 132: How to Manage Out-of-Control Claims in Your Dental Practice

EP 131: The Truth About Going Out of Network

EP 130: Insurance Mailbag: Audits, Medicare Advantage & Disallows

EP 129: Mastering Dental Marketing with Sean Hamel

EP 128: Virtual Clinical Dentistry Is Easier You Think with Brant Herman

EP 127: Bite-Sized Social Media Strategies for Dental Teams with Rita Zamora

EP 126: Virtual Receptionists and Digital Customer Service with Rita Zamora and Rebecca Herring

EP 125: AI's Impact on Diagnosis, Treatment and Insurance Claims with Dr. Mike Barniv

EP 124: GPOs, PPO Challenges, and Supply Savings with Ted Osterer

EP 123: Dental Insurance Updates with Lisa Greer of CDA

EP 122: Training, Profitability, and Patient Conversations with Dayna Johnson

EP 121: DSO Operations and Practice Valuations with Dr. Tony Stefanou

EP 120: The Multigenerational Dental Office with Michelle Coker and Matt Nelson

EP 119: Hygiene Advancements and Issues for 2024 with Rachel Wall, RDH, BS

EP 118: Dental Compliance Challenges and Solutions with India Chance

EP 117: Breaking Down Interoperability Challenges with Dr. Bryan Laskin

EP 116: Dental Industry Shifts: AI, Hygiene Compacts, and Conferences with Andrew Johnston and Kevin Henry

EP 115: The Threat of Workplace Violence In Dental Offices with Duane Tinker

EP 114: Shake Up Your Marketing with Gary Bird of SMC National

EP 113: Preventing Cyber Attacks, Phishing and HIPAA Fines

Ep 112: PANEL: What Dentists Want In A Manager

EP 111: Secrets of a Well-Systemized Dental Practice with Dr. Addison Killeen

Ep 110: PANEL: Insurance Outsourcing and Management

EP 109: Talking Insurance and Revenue with the California Dental Association

EP 108: PANEL: Location, Location, Location!

EP 107: Communications and Clarity with Dr. Gerilyn Alfe

EP 106: Financial Health During Practice Growth with Perrin DesPortes

EP 105: PANEL: Hiring (and Keeping!) Associates

EP 104: Pulling Back the Curtain on Dental Labs with Voices From The Bench

Ep 103: Amanda Hill: Former Coworker and Biofilm Aficionado

Ep 102: PANEL: How Dental Billing Is Changing

Ep 101: Calibrating Periodontal Care with Rachel Wall

Ep 100: Question 2, Debridement and A Spot of Gratitude

Ep 99: Artificial Intelligence: What's The Big Deal?

Ep 98: Listen In on Two Insurance Nerds with Microphones

Ep 97: Ryan Vet Educates Me On Doing Business with Millenials, Gen Z and Other Patient Types

96 Deciphering Dental Networks with Brian Phillips of Five Lakes

Ep 95: Emulsions, Sensitivity and Implant Care with Crest

Ep 94: Podcasting at the Hinman with Brad James of Kleer

Ep 93: Making Smart Decisions For a Changing Business with Kim McGuire

EP 92: Reimagining Administrative Onboarding with Michelle Affanato

EP 91: Ransomware and Security Breaches SHOULD Scare You with Dan De Steno

EP 90: The Audit Edition: OSHA & Infection Control with India Chance

EP 89: 3 Management Consultants Walk Onto A Panel

EP 88: The Cures Act, Chart Notes and Missing Patients with Rick Garofolo

EP 87: Why Do People Spend on Pets Rather Than Teeth? with Sameer Bhasin

EP 86: A Gathering of Insurance Geeks is a Beautiful Thing

EP 85: Judy Kay Mausolf Teaches Me About Team Culture

EP 84: Patients, Employers and Membership Mojo with Brad James

EP 83: Dilaine Gloege Teaches Me About Dental Medicare Advantage Plans

EP 82: Financial Ledgers and You: Love Story or Work in Progress? with Dayna Johnson

EP 81: Adapting To Your Team's Communication Styles with Lisa Copeland, RDH, CSP

EP 80: Micromanagers and Dental Witches with Dr. Gina Dorfman

EP 79: Bursting Social Media Bubbles with Rita Zamora

EP 78: Manager's Guilt Part 2: Handling It All

EP 77: Manager's Guilt Part 1: What Is It and How to Handle It

EP 76: Putting Patients First with Innovator Dr. Bryan Laskin

EP 75: Minimizing the Unexpected Parts of Practice Sales with Dr. Suzanne Ebert

EP 74: Talking Revenue With A Ninja ft. Andy Cleveland