Optometry: The Ultimate O.D. cover art

All Episodes

Optometry: The Ultimate O.D. — 452 episodes

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Title
1

How to Create Teams That Believe in the Mission | E314

2

The Identity Crisis Every Growing Practice Owner Faces | E313

3

The CEO's Greatest ROI: Their Thoughts | E312

4

What the Best Mentors Taught Me About Leadership and Life | E311

5

The First Thing I Teach A New Associate (And It’s Not Clinical) | E310

6

The Leadership Test that Nobody Talks About | E309

7

Excellence vs Success: The Mindset Shift That Changes Everything | E308

8

The “Monster” Mindset: Raising Your Standards in Private Practice | E307

9

Why Growing Your Optometry Practice Feels So Hard (Even When You’re Winning) | E306

10

The Hidden Ceiling in Your Practice: YOU | E305

11

You're Not Losing Motivation, You're Losing Chaos: How to Survive the Messy Middle of Practice Gowth | E304

12

Conviction vs. Push Back: The CEO Test | E303

13

Strategic Discomfort vs. Boredom Discomfort: Making the Pain Productive | E301

14

Sprint vs Sustain: How Smart ODs Scale Without Burning Out | E300

15

Private Practice Growth: Turning a Specialty Into a Revenue Driver| E299

16

The Secret to Growing Your Optometry Practice: Empower Your Team | E298

17

Amazing vs. Extraordinary Doctors: The Mindset That Builds a Thriving Practice | E297

18

Stop Being the Hero Doctor: Build a Practice That Runs Without You | E296

19

Why Talent Isn’t Enough: The CEO Mentality That Builds Profitable Eye Care Practices | E295

20

How to Differentiate Your Optometry Practice in a Crowded Market | E294

21

The Power of the Elevator Pitch | E293

22

Failure, Fear, and Growth: A New Way to Think About Running Your Practice | E292

23

Rest Isn’t a Reward: The Secret to Sustainable Practice Growth | E291

24

Spotlight vs Floodlight: Mastering Focus as an Optometry Practice Owner | E290

25

Specialty Clinics in Optometry: Lessons from Building a Successful Dry Eye Practice | E289

26

Operator vs CEO: The Mindset Shift Every Practice Owner Must Make | E288

27

Your Goals Are Garbage: A CEO-Level Strategy for Private Practice Optometry | E287

28

The Power of Specialization in Optometry: Stop Doing More to Grow Faster | E286

29

How I’m Setting Goals for 2026 as an Optometry Practice Owner | E285

30

What “Scaling” Really Means for Private Practice Optometrists | E284

31

The 2026 CEO Mindset: Vision, Systems, and Strategy for Optometrists | E283

32

From Recall to Reels: The Marketing Strategy Behind My Fastest Practice Growth Yet | E282

33

Small Tweaks, Big Returns: Lessons From My Fifth P3 Meeting | E281

34

The #1 Mistake Holding Private Practice ODs Back | E280

35

5 Game-Changing Questions to Transform Your Optometry Practice | E279

36

The Business of Optometry: Culture, Systems, and the Freedom to Step Back | E278

37

The Power of Evolution: Designing the Life and Practice You Actually Want | E277

38

Two Businesses, One Roof: How to Separate Clinical and Optical Success | E276

39

Why Systems—Not Superstars—Are the Key to Practice Growth | E275

40

Building a Business That Works for You (Not the Other Way Around) | E274

41

Taking Bigger Shots: 4 Bold Moves That Transformed My Optometry Practice| E273

42

How To Increase Your Revenue Per Patient Over 50% in Just 3 Months | E272

43

Simplify, Commit, Grow: The Formula That Took My Optometry Practice to the Next Level | E271

44

Inside My Specialty Clinic Funnel: How to Attract, Convert & Retain Ideal Patients | E270

45

Stop Competing with the Middle 50%—Here’s How to Stand Out | E269

46

Saying No to "Good" to Build Something Great | E268

47

From Horse-and-Buggy to Ferrari: Thinking Bigger in Your Practice | E267

48

Staffing, Patients, Strategy: The Non-Negotiables for Practice Success | E266

49

How I Went from Volume-Based Burnout to Vision-Fueled Freedom | E265

50

Building Bigger Than You: Creating a Brand That Outlives the Doctor | E264

51

Vision First: Why Every Optometrist Needs a 5-Year Plan | E263

52

Navigating Turnover: How to Build a Culture That Thrives on Change | E262

53

Authentic Passion Cannot Be Duplicated: Your Secret to Professional Success | E261

54

Small Space, Big Profits: Optometry Practice Growth | E260

55

4 Areas of Focus for Practice Success Within 12 Months | E259

56

The Growth Playbook: Wisdom from Coaching and Business | E258

57

Applying the Disney Standard: Communication & Combustion Points | E257

58

The Relentless Pursuit of Practice Growth | E256

59

Practice Management: Lessons Learned | E255

60

How to Grow Your Practice Without Destroying It | E254

61

The True Cost of Poor Management: Your Culture | E253

62

How to Become So Valuable, You Are Not Needed in Your Practice | E252

63

Critical Moves Today for Your Dream Practice Tomorrow | E251

64

How to Manage Rising Costs & Thrive | E250

65

1 Step Back, 2 Steps Forward: The Power of a Break | E249

66

The Power of a TEAM Approach to the Patient Journey | E248

67

How Playing the Long Game & Doubling Down on Trust Has Affected My Practice | E247

68

How To Stay Motivated in Private Practice | E246

69

How to Be A Better Doctor - It's Not What You Think | E245

70

Anatomy of an Effective Office Meeting | E244

71

How A Scorecard Helped My Practice Have the Best Two Months Ever | E243

72

How to Build Trust in Your Practice | E242

73

5 Critical Steps to Develop Your Team | E241

74

5 Tricks to Weathering the Storms of Private Practice | E240

75

3 Reasons 2025 is Going to Be Our Best Year Yet! | E239

76

2 Lessons from a New Level of Private Practice | E238

77

The One Controllable Thing Holding You Back in Your Practice | E237

78

5 Things I Wish I Knew When I Started My Practice | E236

79

How to Go From Owner-Practitioner to Owner-Operator | E235

80

3 Questions to Focus Your Goal-Setting | E234

81

Top Wins & Losses of 2024 for My Private Practice | E233

82

3 Private Practice Lessons That Took Me 13 Years to Learn | E232

83

3 Things That Should Be at the TOP of Your To-Do List For the Year End | E231

84

3 Steps to Effective and Empathetic "Selling" | E230

85

Reflections on Perception & Passion in Your Practice | E229

86

3 Perspective Shifts for Long Term Success | E228

87

4 Steps to Creating Lasting Connections in Your Practice | E227

88

Key Leadership Principles You NEED to Build a Great Team | E226

89

Learning the Art of Solving Problems in Private Practice | E225

90

Top 4 Factors Contributing to My Growth the Past 2 Years | E224

91

The Secret to Achieving BIG Goals in Private Practice | E223

92

Moving Locations Recap: Stresses & Successes | E222

93

Are You Stuck in Textbook Mode? It's Time to Get in the Arena! | E221

94

From Struggle to Success, the Journey of Leveling Up My Practice | E220

95

3 Things You Need to Manage as the Head Coach of Your Practice | E219

96

How to Spot Growth and Maintain Momentum During Difficult Seasons | E218

97

My Secrets to Maintaining Energy for My Practice & Avoiding Burnout | E217

98

Emotions 101: How to Capitalize on Pain and Discomfort in Your Practice | E216

99

Growth & Obstacles: How to Manage the Chaos of Private Practice | E215

100

How to Figure Out if Your Staff is Overworked or "Just Doesn't Care", And What To Do About It | E214

101

Quick Hitter: 3 Reasons to Love Being a Business Owner - E213

102

Quick Hitter: How to Turn This Dirty Word into Your Practice's Super Power! - E212

103

Quick Hitter: The One Mistake that Will Change the Trajectory of Your Practice - E211

104

Quick Hitter: How to Not Let a Bad Situation Go To Waste - E210

105

Quick Hitter: Customer Service vs. Hospitality - E209

106

Quick Hitter: How To Recognize & Improve Your Practice Identity - E208

107

Quick Hitter: Fact or Fiction? The Customer is Always Right - E207

108

Quick Hitter: How I Changed My Practice to Make My Specialty Stand Out - E206

109

Quick Hitter: 5 Steps I Used to Grow My Specialty - E205

110

Quick Hitter: Keys to Avoid Overwhelming the Patient - E204

111

The Keys to Managing Top Line Revenue with Your Vision & Your Team - E203

112

Quick Hitter: 3 Ways to Boost Your Profitability and Be a Better Doctor -E202

113

Quick Hitter: How to Level Up Your Practice - E201

114

Quick Hitter: As the CEO of Your Practice, What Should You Focus On - E200

115

Quick Hitter: 5 Step Process to Unmatched Customer Service - E199

116

Quick Hitter: This is Your Permission to be Successful - E198

117

Quick Hitter: 3 Ways to Apply the Pareto Principle to Grow Your Business - E197

118

Quick Hitter: The Mental Mindset for a Profitable Practice - E196

119

Quick Hitter: How to be Profitable with Managed Care - E195

120

Office Talk: Delegation - How Far We've Come - E194

121

Quick Hitter: Avoid Complacency & Push the Limits! - E193

122

Quick Hitter: Low Hanging Fruit that Will Radically Change Your Practice - E192

123

Office Talk: New Office, New Website, P3 Conference - E191

124

Quick Hitter: Can you answer this question for your practice? - E190

125

Quick Hitter: A Simple Formula for Success - E189

126

Office Talk: Staffing, Staffing, & Expansion - E188

127

Quick Hitter: 3 Reasons My Practice Grew 25% Last Year - E187

128

Office Talk: My Honest Thoughts as I Navigate Growth - E186

129

Quick Hitter: Are You Setting Goals the Wrong Way? - E185

130

Office Talk: Putting My Money Where My Mouth Is - E184

131

Office Talk: Lessons Learned in Practice Expansion - E183

132

Quick Hitter: 3 Step Process to Successfully Executing Your New Year Goals - E182

133

Quick Hitter: My Framework for Planning a Successful Year - E181

134

Office Talk: How I Am Growing My Ocular Surface Disease Clinic - E180

135

Ultimate O.D. Nugget - How to Gain Clarity & Turn Off the Noise

136

Quick Hitter: How to Have Your Best Year in 2024 - E179

137

Ultimate O.D. Nugget - The Importance of the End

138

Quick Hitter: Are You Dropping the Ball with Patient Education? - E178

139

Ultimate O.D. Nugget - Talent Outweighs Idiosyncrasies

140

The #1 Key to Longevity in Private Practice - E177

141

Ultimate O.D. Nugget - Success is Not an Option, It's a Necessity

142

Ego, Mastery, & Embarrassment - E176

143

Ultimate O.D. Nugget - Obsession as a Tool

144

Predicting the Future: 7 Things that Will Not Change - E175

145

Ultimate O.D. Nugget - Have Unrealistic Dreams

146

5 Traits That Will Make You a Better Doctor - E174

147

Ultimate O.D. Nugget - Find the Gap

148

Small Changes, Big Results - E173

149

Ultimate O.D. Nugget - Enjoy the Journey

150

3 Things That Have Radically Changed My Practice in the Last 2 Months - E172

151

Private Practice is Not For the Faint of Heart - E171

152

Ultimate O.D. Nugget - Becoming a "YES" Office

153

Ultimate O.D. Nugget - Adding vs. Taking Away

154

How to Enjoy the Journey, Not Just the Destination - E170

155

Ultimate O.D. Nugget - Eliciting Emotion

156

The Benefits of Charging What You're Worth - E169

157

Ultimate O.D. Nugget - Being Hard to Kill

158

How to Level Up Your Relationships by Managing & Delivering on Expectations - E168

159

Ultimate O.D. Nugget - Are You Really Committed to Customer Service?

160

Top 5 Things to Consider When Starting a Practice - E167

161

Ultimate O.D. Nugget - If You Aren't Doing, You've Learned Nothing

162

Taking Advantage of Opportunities When They Arise - E166

163

Ultimate O.D. Nugget - Time = Value

164

How to Increase Sales without Selling: Part 2 - E165

165

Ultimate O.D. Nugget - The Key to Unlocking Your Potential: Delegation

166

How to Increase Sales Without Selling - E164

167

Ultimate O.D. Nugget - The Power of Discipline

168

Are You Creating the Ultimate Experience for Your Patients? - E163

169

Ultimate O.D. Nugget - Do You Love the Journey or the Destination?

170

Are You Efficient or Short Staffed? - E162

171

Ultimate O.D. Nugget - Your Heros Are Not Gods

172

Can an Optometry Office Have a Brand? - E161

173

Ultimate O.D. Nugget - Whether Carrot or the Stick, Use What Motivates You

174

Using Your Expectations to Control Your Outcome - E160

175

Ultimate O.D. Nugget - Action Will Always Beat Inaction

176

Do You Have the Perspective You Need to Be Successful in Optometry? - E159

177

Ultimate O.D. Nugget - You Control the Narrative

178

3 Needs for Practice Growth | E158

179

Ultimate O.D. Nugget - The Power of Making Detached Decisions

180

Moving Your Practice in the Right Direction | E157

181

Ultimate O.D. Nugget - Success Doesn't Mean Happiness

182

5 Steps for Growth & Improvement in Your Practice | E156

183

Ultimate O.D. Nugget - Why You Need a Different Business Perspective!

184

What Do You Want & Are You Willing to Go Through Pain To Get It? - E155

185

Ultimate O.D. Nugget - Don't Waste Your Talent!

186

Entrepreneurs: Risk & Control | 2 Things Stopping You From Having the Practice You Want - E154

187

Ultimate O.D. Nugget - The Lesson of the Turkey

188

Do You Have The 5 Traits of the Most Successful Practice Owners? - E153

189

Ultimate O.D. Nugget - Talent vs. Genius

190

"Break the Stick" When Things Get Tough in Your Practice - E152

191

Ultimate O.D. Nugget - Procrastination is Wisdom

192

Ultimate O.D. Nugget - Why You Want a Different Perspective

193

From Focus to Implementation: 5 Steps to Level Up Your Practice - E151

194

Ultimate O.D. Nugget - How to Get in the Top 10%

195

Are You Leading Your Practice?: the Thermometer vs. the Thermostat - E150

196

Ultimate O.D. Nugget - It's Worth the Money To Get Rid of Stress

197

Focus: How You Can Elicit Change in Your Practice - E149

198

Ultimate O.D. Nugget - Who You Are Now Is Not Who You Were Then

199

How To Make Your Optometric Practice Stand Out - E148

200

Ultimate O.D. Nugget - The Wisdom You Didn't Know You Had

201

This is Going to Hurt, But You're Going to Be Free - E147

202

Ultimate O.D. Nugget - Have I Arrived?

203

Problems Are a Good Thing - E146

204

Ultimate O.D. Nugget - 3 Questions to Ask Your Staff to Increase Productivity

205

After 12 Years in Practice, These Are 3 Mistakes I Do Not Want You to Make - E145

206

Ultimate O.D. Nugget - What is Your Mission?

207

What's Wrong with Obsession? - E144

208

Ultimate O.D. Nugget - Can You Tell a Story?

209

Are You Lucky or Are You Good? - E143

210

Ultimate O.D. Nugget - The Change You Can't See

211

What Kind of First Impression Does Your Practice Give? - E142

212

Ultimate O.D. Nugget - Your Relationship with Money & Why it Matters

213

5 Focus Areas to Grow Your Practice - E141

214

Ultimate O.D. Nugget - The Most Important Brand: YOU

215

The Entrepreneurial Mindset... 1 or 2? - E140

216

Ultimate O.D. Nugget - The Best $1000 Investment You Can Make

217

4 Step Method to 10x Your Practice - E139

218

Ultimate O.D. Nugget - The Leadership Mentality

219

12 Years in Practice and Three Q1 Principles to Live By - E138

220

Ultimate O.D. Nugget - To Fear or To Love

221

Create an Environment To Be the Best - E137

222

Ultimate O.D. Nugget - The 4 Numbers You Need to Know For Your Business

223

How Do You Define Success? : The Single Most Important Question You Can Ask Yourself - E136

224

Ultimate O.D. Nugget - The One Key to Being a Great Leader

225

The Day to Day Grind: How do you Stay Entertained? - E135

226

Ultimate O.D. Nugget - This is Better Than Goals

227

Three Questions You Need to Be Able to Answer: Question 1 - E134

228

Ultimate O.D. Nugget - How to Measure What Matters

229

Important Lessons Learned from a Concierge Physical Therapist - E133

230

Ultimate O.D. Nugget - Is Your Staff Buying in to Your Vision?

231

Are You Measuring What Matters? - E132

232

Ultimate O.D. Nugget - What is the Most Important Thing You Do?

233

Are You Data Driven? See How I Used Data to Plan My 2023 - E131

234

Ultimate O.D. Nugget - The Key To Getting Honest Patient Feedback

235

3 Step Strategy to Turn Your Resolutions into Reality - E130

236

Ultimate O.D. Nugget - Are You Doing This One Thing to Improve Your Business?

237

4 Tips to Keep Staff Excited with This End-of-Year Task -E129

238

Ultimate O.D. Nugget - Control This One Thing, Control Your Life

239

Top Tips to Enjoy What You Do Everyday - E128

240

Ultimate O.D. Nugget - Take the First Step!

241

How to Create Your Ideal Patient Avatar - E127

242

Ultimate O.D. Nugget - Put in the Work and Make it Happen

243

Are You Making This Critical Mistake with Your Practice Focus? - E126

244

Ultimate O.D. Nugget - Not Reinventing the Wheel vs. Being Original?

245

Have You Done These 3 Things to Prepare for 2023? - E125

246

Ultimate O.D. Nugget - Make Big Things Happen in Small Steps

247

6 Ways To Make Sure You Are NOT a Commodity [Thanksgiving Episode]- E124

248

Ultimate O.D. Nugget - Keep it Simple and Excel!

249

Top Things You Need to Consider When Making Staffing Decisions - E123

250

Ultimate O.D. Nugget - #1 Way to Not Become a Commodity

251

Are You Filling This Critical Position with the Right Person? - E122

252

Ultimate O.D. Nugget - Figure These Out and NEVER Change

253

Are You Following These Five Steps to a Great Office Culture? - E121

254

Ultimate O.D. Nugget - The One Secret to "Selling"

255

Innovate Like a Boss by Stealing Like An Artist: Part 3 - E120

256

Ultimate O.D. Nugget - How Understanding the Dunning-Kruger Effect Can Help You Become An Expert

257

Innovate Like a Boss by Stealing Like an Artist: Part 2 - E119

258

Ultimate O.D. Nugget - Forging Ahead!

259

Innovate Like a Boss by Stealing Like An Artist: Part 1 - E118

260

Ultimate O.D. Nugget - Utilizing the Dunning Kreuger Effect

261

5 Wins That Your Office Needs - E117

262

Ultimate O.D. Nugget - RELAX

263

Are You Falling Victim to the Sunk Cost Fallacy? - E116

264

Ultimate O.D. Nugget - Words of Wisdom in Hiring

265

Top 6 Traits You Need to Be a Successful Private Practice Owner: Part 2 - E115

266

Ultimate O.D. Nugget - Good is the Enemy of Great

267

Top 6 Traits You Need to Be a Successful Private Practice Owner: Part 1 - E114

268

Ultimate O.D. Nugget - Embrace the Suck!

269

Setting Expectations - E113

270

Ultimate O.D. Nugget - Speaking the Language

271

3 Businesses Within Your Practice - E112

272

Ultimate O.D. Nugget - Brain-dump Fridays

273

Finding a Sustainable Work Life Balance: Part 2 - E111

274

Ultimate O.D. Nugget - Stay Fresh

275

Finding a Sustainable Work Life Balance: Part 1 - E110

276

Ultimate O.D. Nugget - Share Your Victories

277

Office Evolution - E109

278

Ultimate O.D. Nugget - Plans Can Change

279

5 Simple Ways to Be a Great Leader - E108

280

Ultimate O.D. Nugget - Fees

281

The 5 Types of Wealth - E107

282

Ultimate O.D. Nugget - Key Points for Your Patients

283

CEO Series: How To Find Your Edge - E106

284

Ultimate O.D. Nugget - When The Going Gets Tough, SIMPLIFY!

285

CEO Series: Better Business Operations - E105

286

Ultimate O.D. Nugget - Managing Your Schedule

287

CEO Series: 3 Changes You Need to Consider Making - E104

288

Ultimate O.D. Nugget.- Change with a Purpose

289

CEO Series: Online + Social Media Presence - E103

290

Ultimate O.D. Nugget - Frame Margins

291

Outside the Box - Evon Mendrin (Optometry Wealth Advisors) Interview

292

CEO Series: Evaluating Your BHAG/Vivd Vision - E102

293

Ultimate O.D. Nugget - The Danger of "Good" and "Gratitude"

294

Listener Q&A - E101

295

Ultimate O.D. Nugget - The Power of Choice

296

Making Managed Care Work For You - E100

297

Ultimate O.D. Nugget - Hiring

298

4 Reasons to Choose YOU! - E99

299

Ultimate O.D. Nugget - Efficiency vs. Volume

300

4 Ways to Make Your Business Successful - E98

301

Ultimate O.D. Nugget - The #1 Skill of A Successful Optometrist

302

Outside the Box - Social Jazz Interview

303

Marriage Wisdom Applied To Your Practice - E97

304

Ultimate O.D. Nugget - Why You?

305

Creating a Niche in Your Practice - E96

306

Ultimate O.D. Nugget - Comparison is the Thief of Joy

307

Lessons from Costco - E95

308

Ultimate O.D. Nugget - KISS

309

Three Perks of Private Practice - E94

310

Ultimate O.D. Nugget - Choosing the Right Candidates

311

4 Small Changes with Big ROI - E93

312

Ultimate O.D. Nugget - Make the Move

313

The Power of the Mind - E92

314

Ultimate O.D. Nugget - One Bad Apple

315

CEO Mindset Series: Self Care Part 2 - E91

316

Ultimate O.D. Nugget - Do What You Enjoy

317

CEO Mindset Series: Self-Care Part 1 - E90

318

CEO Mindset Series: Being a Leader/Ambassador - E89

319

Ultimate O.D. Nugget - The Cost of Saying "Yes"

320

CEO Mindset Series: Your Practice Culture - E88

321

Ultimate O.D. Nugget - People Believe What You Do

322

CEO Mindset Series: Numbers - E87

323

Ultimate O.D. Nugget - Give Grace

324

CEO Mindset Series: Marketing - E86

325

Ultimate O.D. Nugget - Sharing Your Knowledge

326

CEO Mindset Series: Coaching Your Team - E85

327

Ultimate O.D. Nugget - One Day at a Time

328

CEO Mindset Series: Strategy - Part 2 - E84

329

Ultimate O.D. Nugget - Extroverted Opticians

330

CEO Mindset Series: Strategy - Part 1 - E83

331

Ultimate O.D. Nugget - Eliminating Barriers to Entry

332

CEO Mindset Series: How To Spend Your Time - E82

333

Ultimate O.D. Nugget - Preparation is Key

334

Time Equals Value - E81

335

Ultimate O.D. Nugget - Two in the Tank

336

How To Not Let the Fear of Change Cripple You - E80

337

Ultimate O.D. Nugget - Turning Red Eyes into Patients

338

Staff Behaviors to Be Aware of in 2022 - E79

339

Ultimate O.D. Nugget - Staying the Course

340

How to Deliver Bad News to Patients - E78

341

Ultimate O.D. Nugget - Questions

342

The Best Job in the World - E77 [New Year's Episode]

343

Ultimate O.D. Nugget - Controlling Your Margins

344

Taking Care of Your People - E76 [Holiday Episode]

345

Ultimate O.D. Nugget - Happy Staff Stays

346

Developing Your Dream Team for 2022! - E75

347

Ultimate O.D. Nugget - What Insurances Should You Take?

348

How To Maximize Feedback, Good or Bad! - E74

349

Ultimate O.D. Nugget - Overnight Success

350

Are You Not Entertained?! - E73

351

Ultimate O.D. Nugget - Treat Your Optical Like Retail

352

Thanksgiving Driving Episode - E72 [Holiday Episode]

353

Ultimate O.D. Nugget - Who Should You Trust With Phones?

354

The Discipline to be Great - E71

355

Ultimate O.D. Nugget - Setting Expectations

356

Are You Trading Time for Money or Do You Have A Business? - E70

357

Ultimate O.D. Nugget - What To Do When You're Slow

358

What Language Are You Speaking? - E69

359

Ultimate O.D. Nugget - Myokymia & Ocular Migraines

360

Top Tips for Handling a Slow Season - E68

361

Ultimate O.D. Nugget - BHAG

362

Charge What You're Worth! - E67

363

Ultimate O.D. Nugget - Recalls on Steroids

364

Top 5 Tips to Connect With Your Patients - E66

365

Ultimate O.D. Nugget - What Are You Worth?

366

Case Studies on Customer Service - E65

367

Ultimate O.D. Nugget - What You Talk About, You Get

368

3 Keys to Being a Successful Leader in Your Practice - E64

369

Ultimate O.D. Nugget - Marketing

370

5 Big Picture Things You Can Do to Give a Better Patient Experience - E63

371

What Do You Do Here? - E62

372

5 Things a Door to Door Salesperson Can Teach You - E61

373

What Football Taught Me About Optometry [Holiday Episode]- E60

374

7 Reasons Your Patients Are Firing You - E59

375

Step-by-Step Guide to Building Your Organizational Chart - E58

376

The Curse of Knowledge in Optometry - E57

377

Optometry's Purple Cow - E56

378

3 Ways to Grow Your Practice 2X - E55

379

Step-by-Step Guide to Amazing Customer Service: Part 2 - E54

380

Step-by-Step Guide to Amazing Customer Service: Part 1 - E53

381

Are You Meeting Patient Expectations? - E52

382

3 Keys to a Successful Optical Patient Experience - E51

383

5 Keys to a Great Office Culture - E50

384

5 Hats You Need to Wear as a Practice Owner - E49

385

4 Keys to Starting an Office - E48

386

7 Things Your Patients Want: Part 2 - E47

387

7 Things Your Patients Want: Part 1 - E46

388

Multifocal Conversations You Need to Have - E45

389

Ultimate O.D. Nugget - The Vision

390

4 Simple Strategies for Growth - E44

391

Ultimate O.D. Nugget - Connecting

392

Principles of Great Customer Service - E43

393

Ultimate O.D. Nugget - The Power You Have

394

Setting Up a Successful Optical - E42

395

Ultimate O.D. Nugget - Taking Care of Your People

396

5 Ways to Keep Optical Simple - E41

397

Ultimate O.D. Nugget - Real Life Customer Service Example

398

Keys to an Efficient Practice - E40

399

Ultimate O.D. Nugget - The Business of Optometry

400

5 Steps to Marketing Your Practice Like a Pro - E39

401

3 Unique Solutions to Glasses Issues - E38

402

Ultimate O.D. Nugget - Standing on the Shoulders of Giants

403

Ultimate O.D. Nugget - Be in the Mix

404

Staffing: The Family You Choose - E37

405

Ultimate O.D. Nugget - Patient Appreciation

406

5 Little Things That Will Make A Big Difference in Your Practice - E36

407

Ultimate O.D. Nugget - The Power of Networking

408

The Patient Experience: Part 3 - E35

409

Ultimate O.D. Nugget - Do More of What You Love

410

The Patient Experience: Part 2 - E34

411

Ultimate O.D. Nugget - Vendor Relationships

412

The Patient Experience: Part 1 - E33

413

Ultimate O.D. Nugget - Staff Buy-in

414

5 Ways To Be Involved in Your Community & Grow Your Practice - E32

415

Ultimate O.D. Nugget - Managing Your Emotions in Leadership

416

5 Principles of Effective Hiring - E31

417

Ultimate O.D. Nugget - Have a Vision

418

4 Ways To Motivate Your Staff in the First Quarter - E30

419

Ultimate O.D. Nugget - Staff Management: Dispensing

420

3 Ways to Prepare Your Team for Success... AND More Profit - E29

421

Ultimate O.D. Nugget - Real Life Examples of Losing the Battle to Win the War

422

3 Areas Your Staff Has to Own in Your Practice - E28

423

Ultimate O.D. Nugget - CEO Mindset

424

3 Battles You Have To Lose To Win - E27

425

Ultimate O.D. Nugget - Staff Management: Addressing Problems

426

5 Things You Can Do To Increase Optical Sales - E26

427

3 Ways To Stay Motivated in 2021 - E25

428

3 Ways For Your Office To Be Profitable When You Are Not Open [Holiday Episode] - E24

429

How To Make "Consistency" Increase Your Profitability - E23

430

3 End-of-Year Things You NEED to Be Doing - E22

431

3 Ways to Simplify Optical and Increase Revenue - E21

432

3 Ways to Recharge (Thanksgiving Special) - E20 [poor audio]

433

5 Keys to Incredible Customer Service - E19

434

3 Opportunities for Growth (Even in a Pandemic) - E18

435

5 Clinical Pearls to Grow Your Contact Lens Practice - E17

436

5 Principles to Follow When Marketing Your Office - E16

437

5 Ways to Develop Your Leaders - E15

438

5 Traits to Look For When Developing Leaders in Your Office - E14

439

3 Ways To Grow Your Office That You Probably Haven't Thought Of - E13

440

7 Ways to Train Customer Service - The Doctor Was Great, Could Not Stand The Staff - E12

441

Be More Profitable in Optical: 5 Things You Need to Consider NOW! - E11

442

3 Ways to Wow Your Patients After Giving a 5 Star Exam - E10

443

7 Steps to Finding the Employee of Your Dreams - E9

444

Top 5 Ways to Limit Staff Turnover - E8

445

Managing Your Staff: The Office Meeting - E7

446

5 Steps to Get What You Want and Grow Your Practice - E6

447

Are You Doing These 3 Things To Build Your Brand?- E5

448

5 Ways to Communicate Your Brand Without Saying a Word - E4

449

4 Ways to Enhance Your Patients' Experience - E3

450

4 Things Steve Jobs Can Teach You About Being an Optometrist - E2

451

3 Things You Should Have Taken Away From Lockdown - E1

452

Welcome To The Ultimate O.D. Podcast!