All Episodes

#91 Having the fun conversations

#90 Our Last Clubhouse

#89 All Things Hair Extensions

#88 What's Happening In Our Neck Of The Woods

#87 Hiring Lessons, Facebook Ads, and Personality Tests

#86 Marketing to fill model spots and utilization with new guests

#85 Professor Heat: What my daughter taught me about Evolving

#84 Professor Heat: How to set your Revenue Goal for the year

#83 Professor Heat: This is me

#82 Mastering Your Schedule As A Salon Owner

#81 2025 Salon Goals

#80 'Giving Someone Else Your Hard Earned Money'... Is a Lie

#79 Planning and Branding Yearly Team Events

#78 Lessons in Leadership

#77 How to motivate and inspire your team to invest in their careers

#76 Pure Perseverance: Navigating Change With An Open Mind

#75 Small Things That Make A Big Impact

#74 Sh*t Sandwiches & Solutions

#73 Date Your Business

#72 1 on 1 Meetings

#71 Creating a Great Guest Experience + Cancellation Guidelines

#70 Developing Your Salon Leadership Team

#69 Follow Through and Pivoting as a Salon Owner

#68 Guidelines within your salon space Part 1

#67 Diving deep into salon leadership

#66 3 ways to become a whiz at the biz side of the salon

#65 The importance of having great salon software

#64 Tracking Salon + Team Member Benchmarks

#63 Team Bonding

#62 Team Building with Stef Fox

#61 Booking to maximize revenue without double booking

#60 SEO with Aja Miyamoto

#59 Leadership Roles Within Your Salon

#58 Relationships with Brand Partners

#57 Salon Technology That We Love

#56 Customer Service Revolution with John DiJulius

#55 Falling victim to our own vision

#54 KPI's

#53 Giving and Receiving Feedback with Kris Delgado

#52 A Special Message to the Teams of our Rich Life CEO Students

#51 Why Retiring Behind the Chair as an Owner is Vital

#50 Managing your energy to prevent burnout with Sandhya Sudhaker

#49 Is your front desk bringing in dollar bills ya'll?

#48 How to turn low profits into.... well, more profits

#47 Get More Guests and Keep Them w/ The Beauty Coach Pro

#46 Accountants, P&L's, and Finances...OH MY.

#45 Mapping Out Your Salon's Training Program

#44 Coaching the resisters on your team

#43 Pay Structure In The Salon

#42 The Sh*ttiest Decisions We Made in 2022

#41 The Best Decisions We've Made This Year

#40 How to Lower your Payroll Percentage, Without Paying Your Team Less

#39 Does your team make commission on retail sales?

#38 How to fill white space

#37 To coach to individual service sales or not?

#36 Front Desk or Desk-less?

#35 To Pre-Book or Not to Pre-Book?

34. Meet the Professors: Jessica Gillespie

33. We're Human: Create a Culture of Face planting & Growth

32. Meet the Professors: Jessie Ness

31. Creating Successful Campaigns to Fill White Space

30. Powerhouse Guest Happiness Teams

29. Meet Professor Erin Jones

28. Creating a luxury career for new hires

27. Woo-Woo Hairstylist x PIP University Podcast Collab

26. Meet Professor Jen Baudier

25. 'Overwhelm' is a choice

24. Juggling it all, without overwhelm

23. Get Sh*t Done

22. What the heck is a Level 10 call?

21. Meet Neatbeat's Guest Happiness Team

20. Profit off the top

19. What got you here, won't get you there

18. Creating a 'Never Say Never' Culture

17. The Easiest Way to Increase you Salon's Utilization

16. Rich Life CEO: Tell All

15. Designing a Rich Life

14. I almost passed out when I went deeper with retention numbers...

13. Hourly Compensation + Bomb A** Work Schedules

12. Hiring Seasoned Service Providers

11. Loving, Honoring, & Supporting Your Team

10. Tracking Individual Stylist Benchmarks

9. 2 Radical Mindset Shifts: How to Experience More of What You Want

8. Courageous Conversations

7. Extreme Ownership

6. 3 commitments to being an authentic leader

5. Guest Experience and Pricing

4. New Year, New Pricing

3. Part 3: The Top 5 Benchmarks for Your Team

2. Part 2: The Top 5 Benchmarks for Your Team

1. Part 1: The Top 5 Benchmarks for Your Team