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What buyers really look for in agencies - Jeremy Williams, The Agency Coach

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"I hated marketing. I hated sales. Then I found agencies" - Rob Sherwood, The Digital Maze

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"It wasn't that it wasn't enough. It was just too much" - Byron de Carvalho, Be Guided Agency

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You message your dream client and they actually hire you! - Daisy Whitehouse, Down at the Social

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"We build great websites" ...it isn't enough.

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Nobody's talking about humans - James Holden, Holden Thinking

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"You were in my favourite band" - and now… Simon Douglass, Curated & Tom Hastings, Beta Shift

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Why painful calls become powerful strategy - Dan Hodges, Conscious

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Imposter syndrome, gaslighting, and the power of saying no - Aggie Meroni, White Bee Digital

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Not just a hire: What culture fit reveals that job titles don’t - Sarah White, Smile Digital Talent

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People over projects: A client services director on boundaries, creativity and what really matters - Stef Lait, OST

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The invisible work that holds everything together - Noémie El-Maawiy, Minty

13

“Don’t work with D!ckhe@d$”: Building a business that lasts - Brant McNaughton, Ecce

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From guesswork to growth: How data visibility transformed a professional services firm - Matt Ville and Laura Hudspith, Hiyield

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Joy, judgement & the AI jungle - Sharon Austin, PKF Francis Clark

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Don’t blame the band, fix the rhythm - Lee Warcup, Beat Agency

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Margins & mic drops: Performance, profit and the power of stand-up - Jeremy Williams, Stratus

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The push and pull of innovation - Mark Burgess & Mark Hewitson, Ensors