The Fleet Success Show cover art

All Episodes

The Fleet Success Show — 238 episodes

#
Title
1

Episode 228: Fleet Management Is 25 Years Behind, But AI May Change Everything

2

Episode 227: The Hidden Costs Killing Fleet Operations (It’s NOT What You Think)

3

Fleet Management 101: The Low-Hanging Fruit Most Fleets Ignore

4

Episode 225: Are Certifications Still Worth It? The Truth About ASE, CAFM & Fleet Leadership

5

Episode 224: Fleet Fraud Is Getting Smarter (Here’s How Fleets Fight Back)

6

Episode 223: Outsourcing in Fleet: How to Know What to Sublet, When, and Why

7

Episode 222: Fleet Management 101: Nobody Teaches Fleet Management

8

Episode 221: The State of Fleet Management: Education, AI, and the Technician Crisis with NAFA’s CEO

9

Episode 220: Motor Pools Are Back: Right-Size Your Fleet Without Breaking Operations

10

Episode 219: Stop Guessing at Downtime: Status Strategy for Better Availability

11

Episode 218: Fleet Predictions 2026: AI Hype, Technician Shortages, and the Next Era of Fleet Managers

12

Episode 217: Why Replacement Planning Solves 95% of Your Problems

13

Episode 216: The Rise of the Tech-Savvy Fleet Manager

14

Episode 215: Fleet Management 101: How to Become a Great Fleet Supervisor

15

Episode 214: How Centralizing Fleet Operations Saved a University Thousands

16

Episode 213: Why Your Replacement Plan Is Sabotaging Your Fleet

17

Episode 212: Why Fleet Education is Booming, and What It Means for the Future of the Industry

18

Fleet Management 101: Winning the Fleet Management Super Bowl

19

Episode 210: How to Win NAFA’s 100 Best Fleets: Insider Advice from a Longtime Judge

20

Episode 209: The Fleet Success Mindset: Building Stronger Teams, Systems, and Results

21

Episode 208: Don’t Stop Fighting for Replacement Funds

22

Episode 207: Inside the Judge's Room: What It Really Takes to Be a NAFA 100 Best Fleet

23

Episode 206: Fleet Leaders Reveal the Software They’d NEVER Use Again

24

Episode 205: The 3Ws of Fleet: Right-Sizing Your Team, Tools, and Tech for Long-Term Success

25

Episode 204: Connect 2025 - Workload, Workforce, Workplace: Rightsizing Is More than Just for Fleet Assets

26

Episode 203: Fleet Leader AMA: What Top Fleets Do Differently (Live from Connect 2025)

27

Episode 202: Fleet Management 101: The Critical Metrics That Separate Good Fleets From Great Ones

28

Episode 201: From Wrenches to Strategy: Why Fleet Managers Need Out of the Bay

29

Episode 200: Fleet Success: What We’ve Learned over 200 Episodes and Why Culture Always Wins

30

Episode 199: The Truth About Fleet Tech Shortages That No One Wants to Admit

31

Episode 198: What Fleet Managers Get Wrong About Replacement, Rightsizing & Staffing

32

Episode 197: From the Shop Floor to the Top 100: Dave Persad's Relentless Pursuit of Fleet Excellence

33

Episode 196: How to Go from Turning Wrenches to Calling Shots in Fleet

34

Episode 195: The Million Dollar Mistake: How Contaminated Fuel Took Down 110 Fleet Engines

35

Episode 194: Eliminating Dysfunction: Building Trust and Team Health in Fleet Organizations

36

Episode 193: Lost Assets, Legal Nightmares & Fleet Creep: Why You Must Do a Physical Vehicle Inventory

37

Episode 192: The #1 Mistake Fleets Make with Safety (and How to Fix It)

38

Episode 191: The $400K Mistake Most School Districts Are About to Make

39

Episode 190: The Fleet Manager’s Guide to Burning Old Data Without Burning Bridges

40

Episode 189: The Hidden Perks of RTA Connect (That Aren’t on the Agenda)

41

Episode 188: Blame Steve: The Fleet Episode That Might Get You Promoted

42

Episode 187: Get to a Trade Show, Or Get a New Job

43

Episode 186: Don’t Trust Your Invoices! The Dangers of Outsourcing without Oversight

44

Episode 185: Underdog to MVP: Promoting Yourself (and Your Fleet) the Right Way

45

Episode 184: Fleet Math is Sexy (And It Might Just Save Your Job)

46

Episode 183: How UCLA Electrified Their Fleet—Without Electrocuting Their Budget

47

Episode 182: From the Shop Floor to the Forest Service: One Fleet Manager’s Epic Ride

48

Episode 181: You Can Be Right or You Can Have a Fleet: Budget Cuts for Grown-Ups

49

Episode 180: From Budget Cubicle to Fleet Jungle: One Fleet Manager’s Wild Ride to the Top of Public Works

50

Episode 179: Fleet Stress: The Hidden Costs Killing Your Fleet (and How to Find Them)

51

Episode 178: Fleet Culture That Works: How to Build Team Morale Without Breaking the Budget

52

Episode 177: When Fleet Outsourcing Fails: How to Use SLAs, Track Comebacks, and Regain Control

53

Episode 176: Fleet Coaching: How to Develop Technicians Into Tomorrow’s Fleet Leaders

54

Episode 175: The Power of Class Coding: Why Your Fleet Data Depends on It

55

Episode 174: Off-Road Leadership: Fleet Success Lessons from Baja California

56

Episode 173: Fleet Horror Stories: Fires, Failures & Frozen Garbage Trucks

57

Episode 172: The Power of Association – A Conversation with NAFA CEO Bill Schankel

58

Episode 171: “I’m a Fleet Manager, Now What?” Bridging the Knowledge Gap in Modern Fleet Leadership

59

Episode 170: Fleet Rookie Mistakes (We Made Them So You Don’t Have To) - Advice from Award-Winning Fleet Managers

60

Episode 169: Parts Management: The Hidden Goldmine in Fleet Efficiency

61

Episode 168: How to Fix a Broken Fleet in Six Months: Secrets from Fleet Whisperer Steve Saltzgiver

62

Episode 167: Why Fleet Techs Are Leaving – And How to Keep Them

63

Episode 166: Mandates, Mayhem, and Managing Fleets: What Keeps Fleet Managers Up at Night, with Special Guest Mike Kastner from NTEA

64

Episode 165: Why Your Fleet Software Implementation Is Doomed: The 5 Biggest Pitfalls to Avoid

65

Episode 164: The Cost of Doing Nothing: Why Delaying an FMIS Hurts Your Fleet

66

Episode 163: "The Making of a Fleet Manager of the Year" with Sara Burnam

67

Episode 162: Fleet Challenges Uncovered: Navigating EV Costs, CARB Regulations, and the Technician Shortage

68

Episode 161: Don't Judge a Book by its Cover: The Fleet Success Playbook Book Club

69

Throwback 011: What Metrics Should I Use to Measure Fleet Success?

70

Episode 160: Past, Present, and Future of Fleet | 2024 Recap & 2025 Predictions

71

Episode 159: Connect Keynote: Uncomfortable Conversations with Josh Turley

72

Episode 158: Connect Keynote: The 7 Ls of Leadership with Mike Pitcher

73

Episode 157: Connect Keynote: RTA Product Roadmap

74

Throwback: 010: Net Promoter Score: Why Your Fleet Should Adopt This SaaS Practice

75

Episode 156: Your Fleet’s Dashboard Shouldn’t Look Like a NASA Control Room: Managing Data Overload

76

Throwback: 009: Employee Retention

77

Episode 155: The Disaster Preparedness Playbook

78

Episode 154: The Truth about EV Costs: The Good, The Bad, and the Ugly Pt2

79

Throwback 008: How to Create an Intentional Culture at Your Fleet Operation

80

Episode 153: The Truth about EV Costs: The Good, The Bad, and the Ugly, Pt1

81

Throwback: Episode 006: Leaders are Readers

82

Episode 152: You Can’t Manage Costs You Can’t See: The Importance of Billing Fleet Services the Right Way

83

Throwback 005: The Four Pillars of Fleet Success - Risk Management

84

Episode 151: Your Replacement Backlog Is Impacting Your Fleet Availability

85

Throwback: Episode 004: The Four Pillars of Fleet Success - Resource Efficiency

86

Episode 150: The Baby Boomers Are Taking Their Knowledge with Them: The Importance of Process Documentation

87

Throwback: 003: The Four Pillars of Fleet Success - Intentional Culture

88

Episode 149: Fleet Manager of the Year: You Never Know Until You Try

89

Throwback: Episode 002: The Four Pillars of Fleet Success - Stakeholder Satisfaction

90

Episode 148: Resource Efficiency: Utilization vs. Availability

91

Episode 147: Meet Scott Rood: A New Journey in Fleet Management

92

Episode 146: How Available Is Your Fleet? A Conversation with Steve Saltzgiver

93

Episode 145: 2024 Fleet Challenges & Trends: A Conversation with Tony Yankovich

94

Episode 144: Training is the Remedy for Your Fleet’s Ails

95

Episode 143: The Ethical Conundrum of the Over-Employment Trend

96

Episode 142: The Truth about EVs Part 2: The Hosts Read the Comments

97

Episode 141: Managing Turnover from the No Spin Zone

98

Episode 140: Not a Plug for Dave Ramsay’s EntreLeadership Summit

99

Episode 139: Spirit Week, BBQ & Cornhole—A Recipe for Fleet Success

100

Episode 138: Tony's NAFA Recap

101

Episode 137: NAFA 2024 in San Antonio

102

Episode 136: The Truth About EVs from a Fleet Expert and EV Owner

103

Episode 135: The Great Debate—Planned vs. Unplanned Maintenance

104

Episode 134: Clear Direction Leads to Accountability

105

Episode 133: The Bloodflow of Any Fleet

106

Episode 132 - Upgrading Your Fleet Maintenance Facility for the Future

107

Episode 131 - Is Culture Really Something Fleets Should Spend Time On

108

Episode 130: The Importance of Data Integrity, Accuracy, and Consistency

109

Episode 129: Your FMIS Is Being Sunset, Now What?

110

Episode 128: Fleet Management Challenges that Keep You Up at Night

111

Episode 127: Everything You Need to Know About Fleet Performance

112

Episode 126: The ABCs of Fleet Performance Metrics

113

Episode 125: 100 Best Fleets Interview with Facundo Tassara

114

Episode 124: Just Do It

115

Episode 123: 100 Best Fleets with City of Las Vegas

116

Episode 122: 100 Best Fleets: An Interview with Dan Zenger

117

Episode 121 - Fleet Consultant Mailbag: Top Questions

118

Episode 120 - So, You’ve Hired a Fleet Consultant – Now What?

119

Episode 119: Why Do You Need a Fleet Consultant?

120

Episode 118: Busting 8 Top Myths About Hiring Fleet Consultants

121

Episode 117: Scariest Financial Mistakes Fleets Make

122

Episode 116: Fleet Industry's Perfect Storm?

123

115: Electric Vehicles: Where To Begin

124

Episode 114: Ways to Cut Fleet Costs

125

Episode 113: Building a Culture

126

Episode 112: How to Get Named to the 100 Best Fleets Lists

127

Episode 111: Data Trends Your Fleet Should Adopt

128

Episode 110: Introducing the Team

129

Episode 109: Summer Fleet Tips

130

108: Accountability Partners

131

107: Benefits of a Fleet Data Analyst

132

Episode 106: VMRS Codes

133

105: How to Create an Intentional Culture at Your Fleet Operation

134

Episode 104: Volunteering

135

Episode 103: Fleet Success Summit Recap

136

102: Power of Routine

137

101: The Fire Alarm Accountability

138

100: Reflecting on 100 Episodes of Fleet Success

139

099: What Does Fleet Rightsizing Really Mean?

140

098: The Two Skills Every Shop Manager Needs To Master

141

097: Stopping the Spin on Employee Turnover Messaging

142

096: Is Your Staff Meeting Your Expectations?

143

095: Mechanic Productivity

144

094: Driver Health

145

093: Drones taking over the industry

146

092: Importance of Customer Success

147

091: Goal Sprints - 80% of New Year's resolutions fail within 1 Month

148

090: Create Engaging Trainings

149

089: The Power of Yet (Overcoming Self Doubt)

150

088: Building Blocks of Culture Preview with Sam Bradford

151

087: PMs - Scheduling/Compliance/Streamline

152

086: PMs – How often should you do them?

153

085: Proactive approach to Risk Management with Tim Ammon

154

084: Stakeholders Satisfaction with Christine Rogers

155

083: Twitter Fallout and How it relates to Fleet

156

082: Risk Management with Don Osterberg

157

081: PM Program Essentials: Checklists

158

080: Fleet Standardization: The unintended victim of supply chain woes

159

079: Lessons from 30 years of Fleet Management

160

078 - Managed or Micromanaged: How to deal

161

077 - Live from RTA Connect

162

076 - How many direct reports should I have?

163

075: Intentional Culture: From a tech's perspective

164

074: Impact of poor communication: Lessons from Artemis

165

073: FleetCon preview: Retention starts with culture

166

072: Quiet Quitting

167

071: Owner Operator Fallout

168

070: Dignity vs Performance

169

069 - Creating a Personal Brand on LinkedIn

170

068: The Stewardship of Leadership

171

067: Tips for New Managers

172

66: Stay Interviews

173

065: Great Place to Work Certification

174

064: Q&A with Steve Saltzgiver

175

063: On Air with Life Coach Rich Ruff

176

062: Democratizing Safety with CEO Rashid Galadanci of Driver Technologies

177

061: Embracing the Stigma of Mental Health

178

060: Beating the Dead Horse of Electrification

179

059: When to Hire a Coach or Consultant

180

058 - The Problem That Fleet Success Solves

181

057: Tackling the CAFM

182

056: Women in Fleet

183

055: It's Not (All) About the Pay

184

054: Weighing Liability in a Fleet Operation

185

053: Measuring Utilization in your Fleet

186

052: NAFA 2022 Recap + FSS 2022 Preview

187

051: NAFA I&E 2022 Preview

188

050: Looking Back at The Last 50 Episodes of The Fleet Success Show

189

049: Our thoughts on Michael Jordan's 30-year Grudge

190

048: Ron Zima with Go Green Communications Inc. (Guest Interview)

191

047: Getting to Know Josh & Anjuli Turley - Owners of RTA: The Fleet Success Company

192

046: How To Reignite the Fire In Your Team

193

045: OEMs Are Gettin' AaaS-y

194

044: In The News - EPA Report Released On Largest Fleet In The World

195

043: Our Response To "Culture Fit Is Bullsh*t"

196

042: Tracking More Than Just Vehicles In Your FMIS

197

041: What's So Hard About Soft Skills?

198

040: Technician Tool & Equipment Policies

199

039: Standard Repair Times

200

038: Protecting Your Fleet From Catalytic Converter Theft

201

037: Setting the Vision For Your Fleet in 2022

202

036: A Special Announcement From Josh & Jeff

203

035: Conducting Effective Interviews

204

034: Attributes of an Ideal Fleet Manager - Smart (Part 3 of 3)

205

033: Attributes of an Ideal Fleet Manager - Hungry (Part 2 of 3)

206

032: Attributes of an Ideal Fleet Manager - Humble (Part 1 of 3)

207

031: Preventative Maintenance vs. Corrective Maintenance

208

030: Your Culture is Shaped By What You Tolerate, Not What You Preach

209

029: Our Thoughts on Used vs. New Vehicles For Your Fleet

210

028: 5 Dysfunctions of a Team by Patrick Lencioni

211

027: Top 5 Things To Do As A New Fleet Manager

212

026: Regulation & Its Impact on Fleet

213

025: Autonomous Vehicles & What They Mean For Fleet

214

024: Fleet Success Show LIVE from Las Vegas! (Special Bonus Episode)

215

023: Tim Boyle From Whip Around (Guest Interview)

216

022: Speaking the Kind Truth

217

021: Michael Braband with Fleet Management 101 (Guest Interview)

218

020: Fleet Management Industry Certifications

219

019: Total Cost of Ownership & Its Impact on Procurement

220

018: Ed Smith and George Hodges-Fulton From Agile Fleet (Guest Interview)

221

017: Gossip - The Enemy of Unity

222

016: Should You Electrify Your Fleet?

223

015: How to Pick an FMIS (Fleet Management Information System)

224

014: Aaron Dunn and Michael Clements From The Trucking for Millennials Podcast (Guest Interview)

225

013: Extreme Ownership And How It Applies To Your Fleet

226

012: Why All Fleets Should Adopt A DVIR Process

227

011: What Metrics Should I Use to Measure Fleet Success?

228

010: Net Promoter Score: Why Your Fleet Should Adopt This SaaS Practice

229

009: Employee Retention

230

008: How to Create an Intentional Culture at Your Fleet Operation

231

007: Moving on from COVID

232

006: Leaders are Readers

233

005: The Four Pillars of Fleet Success - Risk Management

234

004: The Four Pillars of Fleet Success - Resource Efficiency

235

003: The Four Pillars of Fleet Success - Intentional Culture

236

002: The Four Pillars of Fleet Success - Stakeholder Satisfaction

237

001: Introducing the Fleet Success Show

238

Welcome to The Fleet Success Show!