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All Episodes

The Fleet Success Show — 247 episodes

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1

Episode 237: 40 Years in Fleet Management: Hurricanes, Hostile Takeovers, & Becoming #1

2

Episode 236: Will Robots Fix the Fleet Technician Shortage?

3

Episode 235: "JARVIS" For Fleet Managers? How Next-Gen AI is Eliminating Complex Reporting

4

Episode 234: AI for Fleet Leaders: Stop Waiting, Start Moving

5

Episode 233: EVs, Telematics, and a 340-Pound Naysayer Named Eric

6

Episode 232: Women in Fleet: Shae Davies - 30 Years, 3 Firsts, 0 Apologies

7

Episode 231: What 100K Vehicles and 175 Bases Teaches You About Fleet Leadership

8

Episode 230: Fleet Managers Are Wasting Millions Because of Bad Data

9

Episode 229: The Real Crisis in Government Fleets (No One Talks About This)

10

Episode 228: Fleet Management Is 25 Years Behind, But AI May Change Everything

11

Episode 227: The Hidden Costs Killing Fleet Operations (It’s NOT What You Think)

12

Fleet Management 101: The Low-Hanging Fruit Most Fleets Ignore

13

Episode 225: Are Certifications Still Worth It? The Truth About ASE, CAFM & Fleet Leadership

14

Episode 224: Fleet Fraud Is Getting Smarter (Here’s How Fleets Fight Back)

15

Episode 223: Outsourcing in Fleet: How to Know What to Sublet, When, and Why

16

Episode 222: Fleet Management 101: Nobody Teaches Fleet Management

17

Episode 221: The State of Fleet Management: Education, AI, and the Technician Crisis with NAFA’s CEO

18

Episode 220: Motor Pools Are Back: Right-Size Your Fleet Without Breaking Operations

19

Episode 219: Stop Guessing at Downtime: Status Strategy for Better Availability

20

Episode 218: Fleet Predictions 2026: AI Hype, Technician Shortages, and the Next Era of Fleet Managers

21

Episode 217: Why Replacement Planning Solves 95% of Your Problems

22

Episode 216: The Rise of the Tech-Savvy Fleet Manager

23

Episode 215: Fleet Management 101: How to Become a Great Fleet Supervisor

24

Episode 214: How Centralizing Fleet Operations Saved a University Thousands

25

Episode 213: Why Your Replacement Plan Is Sabotaging Your Fleet

26

Episode 212: Why Fleet Education is Booming, and What It Means for the Future of the Industry

27

Fleet Management 101: Winning the Fleet Management Super Bowl

28

Episode 210: How to Win NAFA’s 100 Best Fleets: Insider Advice from a Longtime Judge

29

Episode 209: The Fleet Success Mindset: Building Stronger Teams, Systems, and Results

30

Episode 208: Don’t Stop Fighting for Replacement Funds

31

Episode 207: Inside the Judge's Room: What It Really Takes to Be a NAFA 100 Best Fleet

32

Episode 206: Fleet Leaders Reveal the Software They’d NEVER Use Again

33

Episode 205: The 3Ws of Fleet: Right-Sizing Your Team, Tools, and Tech for Long-Term Success

34

Episode 204: Connect 2025 - Workload, Workforce, Workplace: Rightsizing Is More than Just for Fleet Assets

35

Episode 203: Fleet Leader AMA: What Top Fleets Do Differently (Live from Connect 2025)

36

Episode 202: Fleet Management 101: The Critical Metrics That Separate Good Fleets From Great Ones

37

Episode 201: From Wrenches to Strategy: Why Fleet Managers Need Out of the Bay

38

Episode 200: Fleet Success: What We’ve Learned over 200 Episodes and Why Culture Always Wins

39

Episode 199: The Truth About Fleet Tech Shortages That No One Wants to Admit

40

Episode 198: What Fleet Managers Get Wrong About Replacement, Rightsizing & Staffing

41

Episode 197: From the Shop Floor to the Top 100: Dave Persad's Relentless Pursuit of Fleet Excellence

42

Episode 196: How to Go from Turning Wrenches to Calling Shots in Fleet

43

Episode 195: The Million Dollar Mistake: How Contaminated Fuel Took Down 110 Fleet Engines

44

Episode 194: Eliminating Dysfunction: Building Trust and Team Health in Fleet Organizations

45

Episode 193: Lost Assets, Legal Nightmares & Fleet Creep: Why You Must Do a Physical Vehicle Inventory

46

Episode 192: The #1 Mistake Fleets Make with Safety (and How to Fix It)

47

Episode 191: The $400K Mistake Most School Districts Are About to Make

48

Episode 190: The Fleet Manager’s Guide to Burning Old Data Without Burning Bridges

49

Episode 189: The Hidden Perks of RTA Connect (That Aren’t on the Agenda)

50

Episode 188: Blame Steve: The Fleet Episode That Might Get You Promoted

51

Episode 187: Get to a Trade Show, Or Get a New Job

52

Episode 186: Don’t Trust Your Invoices! The Dangers of Outsourcing without Oversight

53

Episode 185: Underdog to MVP: Promoting Yourself (and Your Fleet) the Right Way

54

Episode 184: Fleet Math is Sexy (And It Might Just Save Your Job)

55

Episode 183: How UCLA Electrified Their Fleet—Without Electrocuting Their Budget

56

Episode 182: From the Shop Floor to the Forest Service: One Fleet Manager’s Epic Ride

57

Episode 181: You Can Be Right or You Can Have a Fleet: Budget Cuts for Grown-Ups

58

Episode 180: From Budget Cubicle to Fleet Jungle: One Fleet Manager’s Wild Ride to the Top of Public Works

59

Episode 179: Fleet Stress: The Hidden Costs Killing Your Fleet (and How to Find Them)

60

Episode 178: Fleet Culture That Works: How to Build Team Morale Without Breaking the Budget

61

Episode 177: When Fleet Outsourcing Fails: How to Use SLAs, Track Comebacks, and Regain Control

62

Episode 176: Fleet Coaching: How to Develop Technicians Into Tomorrow’s Fleet Leaders

63

Episode 175: The Power of Class Coding: Why Your Fleet Data Depends on It

64

Episode 174: Off-Road Leadership: Fleet Success Lessons from Baja California

65

Episode 173: Fleet Horror Stories: Fires, Failures & Frozen Garbage Trucks

66

Episode 172: The Power of Association – A Conversation with NAFA CEO Bill Schankel

67

Episode 171: “I’m a Fleet Manager, Now What?” Bridging the Knowledge Gap in Modern Fleet Leadership

68

Episode 170: Fleet Rookie Mistakes (We Made Them So You Don’t Have To) - Advice from Award-Winning Fleet Managers

69

Episode 169: Parts Management: The Hidden Goldmine in Fleet Efficiency

70

Episode 168: How to Fix a Broken Fleet in Six Months: Secrets from Fleet Whisperer Steve Saltzgiver

71

Episode 167: Why Fleet Techs Are Leaving – And How to Keep Them

72

Episode 166: Mandates, Mayhem, and Managing Fleets: What Keeps Fleet Managers Up at Night, with Special Guest Mike Kastner from NTEA

73

Episode 165: Why Your Fleet Software Implementation Is Doomed: The 5 Biggest Pitfalls to Avoid

74

Episode 164: The Cost of Doing Nothing: Why Delaying an FMIS Hurts Your Fleet

75

Episode 163: "The Making of a Fleet Manager of the Year" with Sara Burnam

76

Episode 162: Fleet Challenges Uncovered: Navigating EV Costs, CARB Regulations, and the Technician Shortage

77

Episode 161: Don't Judge a Book by its Cover: The Fleet Success Playbook Book Club

78

Throwback 011: What Metrics Should I Use to Measure Fleet Success?

79

Episode 160: Past, Present, and Future of Fleet | 2024 Recap & 2025 Predictions

80

Episode 159: Connect Keynote: Uncomfortable Conversations with Josh Turley

81

Episode 158: Connect Keynote: The 7 Ls of Leadership with Mike Pitcher

82

Episode 157: Connect Keynote: RTA Product Roadmap

83

Throwback: 010: Net Promoter Score: Why Your Fleet Should Adopt This SaaS Practice

84

Episode 156: Your Fleet’s Dashboard Shouldn’t Look Like a NASA Control Room: Managing Data Overload

85

Throwback: 009: Employee Retention

86

Episode 155: The Disaster Preparedness Playbook

87

Episode 154: The Truth about EV Costs: The Good, The Bad, and the Ugly Pt2

88

Throwback 008: How to Create an Intentional Culture at Your Fleet Operation

89

Episode 153: The Truth about EV Costs: The Good, The Bad, and the Ugly, Pt1

90

Throwback: Episode 006: Leaders are Readers

91

Episode 152: You Can’t Manage Costs You Can’t See: The Importance of Billing Fleet Services the Right Way

92

Throwback 005: The Four Pillars of Fleet Success - Risk Management

93

Episode 151: Your Replacement Backlog Is Impacting Your Fleet Availability

94

Throwback: Episode 004: The Four Pillars of Fleet Success - Resource Efficiency

95

Episode 150: The Baby Boomers Are Taking Their Knowledge with Them: The Importance of Process Documentation

96

Throwback: 003: The Four Pillars of Fleet Success - Intentional Culture

97

Episode 149: Fleet Manager of the Year: You Never Know Until You Try

98

Throwback: Episode 002: The Four Pillars of Fleet Success - Stakeholder Satisfaction

99

Episode 148: Resource Efficiency: Utilization vs. Availability

100

Episode 147: Meet Scott Rood: A New Journey in Fleet Management

101

Episode 146: How Available Is Your Fleet? A Conversation with Steve Saltzgiver

102

Episode 145: 2024 Fleet Challenges & Trends: A Conversation with Tony Yankovich

103

Episode 144: Training is the Remedy for Your Fleet’s Ails

104

Episode 143: The Ethical Conundrum of the Over-Employment Trend

105

Episode 142: The Truth about EVs Part 2: The Hosts Read the Comments

106

Episode 141: Managing Turnover from the No Spin Zone

107

Episode 140: Not a Plug for Dave Ramsay’s EntreLeadership Summit

108

Episode 139: Spirit Week, BBQ & Cornhole—A Recipe for Fleet Success

109

Episode 138: Tony's NAFA Recap

110

Episode 137: NAFA 2024 in San Antonio

111

Episode 136: The Truth About EVs from a Fleet Expert and EV Owner

112

Episode 135: The Great Debate—Planned vs. Unplanned Maintenance

113

Episode 134: Clear Direction Leads to Accountability

114

Episode 133: The Bloodflow of Any Fleet

115

Episode 132 - Upgrading Your Fleet Maintenance Facility for the Future

116

Episode 131 - Is Culture Really Something Fleets Should Spend Time On

117

Episode 130: The Importance of Data Integrity, Accuracy, and Consistency

118

Episode 129: Your FMIS Is Being Sunset, Now What?

119

Episode 128: Fleet Management Challenges that Keep You Up at Night

120

Episode 127: Everything You Need to Know About Fleet Performance

121

Episode 126: The ABCs of Fleet Performance Metrics

122

Episode 125: 100 Best Fleets Interview with Facundo Tassara

123

Episode 124: Just Do It

124

Episode 123: 100 Best Fleets with City of Las Vegas

125

Episode 122: 100 Best Fleets: An Interview with Dan Zenger

126

Episode 121 - Fleet Consultant Mailbag: Top Questions

127

Episode 120 - So, You’ve Hired a Fleet Consultant – Now What?

128

Episode 119: Why Do You Need a Fleet Consultant?

129

Episode 118: Busting 8 Top Myths About Hiring Fleet Consultants

130

Episode 117: Scariest Financial Mistakes Fleets Make

131

Episode 116: Fleet Industry's Perfect Storm?

132

115: Electric Vehicles: Where To Begin

133

Episode 114: Ways to Cut Fleet Costs

134

Episode 113: Building a Culture

135

Episode 112: How to Get Named to the 100 Best Fleets Lists

136

Episode 111: Data Trends Your Fleet Should Adopt

137

Episode 110: Introducing the Team

138

Episode 109: Summer Fleet Tips

139

108: Accountability Partners

140

107: Benefits of a Fleet Data Analyst

141

Episode 106: VMRS Codes

142

105: How to Create an Intentional Culture at Your Fleet Operation

143

Episode 104: Volunteering

144

Episode 103: Fleet Success Summit Recap

145

102: Power of Routine

146

101: The Fire Alarm Accountability

147

100: Reflecting on 100 Episodes of Fleet Success

148

099: What Does Fleet Rightsizing Really Mean?

149

098: The Two Skills Every Shop Manager Needs To Master

150

097: Stopping the Spin on Employee Turnover Messaging

151

096: Is Your Staff Meeting Your Expectations?

152

095: Mechanic Productivity

153

094: Driver Health

154

093: Drones taking over the industry

155

092: Importance of Customer Success

156

091: Goal Sprints - 80% of New Year's resolutions fail within 1 Month

157

090: Create Engaging Trainings

158

089: The Power of Yet (Overcoming Self Doubt)

159

088: Building Blocks of Culture Preview with Sam Bradford

160

087: PMs - Scheduling/Compliance/Streamline

161

086: PMs – How often should you do them?

162

085: Proactive approach to Risk Management with Tim Ammon

163

084: Stakeholders Satisfaction with Christine Rogers

164

083: Twitter Fallout and How it relates to Fleet

165

082: Risk Management with Don Osterberg

166

081: PM Program Essentials: Checklists

167

080: Fleet Standardization: The unintended victim of supply chain woes

168

079: Lessons from 30 years of Fleet Management

169

078 - Managed or Micromanaged: How to deal

170

077 - Live from RTA Connect

171

076 - How many direct reports should I have?

172

075: Intentional Culture: From a tech's perspective

173

074: Impact of poor communication: Lessons from Artemis

174

073: FleetCon preview: Retention starts with culture

175

072: Quiet Quitting

176

071: Owner Operator Fallout

177

070: Dignity vs Performance

178

069 - Creating a Personal Brand on LinkedIn

179

068: The Stewardship of Leadership

180

067: Tips for New Managers

181

66: Stay Interviews

182

065: Great Place to Work Certification

183

064: Q&A with Steve Saltzgiver

184

063: On Air with Life Coach Rich Ruff

185

062: Democratizing Safety with CEO Rashid Galadanci of Driver Technologies

186

061: Embracing the Stigma of Mental Health

187

060: Beating the Dead Horse of Electrification

188

059: When to Hire a Coach or Consultant

189

058 - The Problem That Fleet Success Solves

190

057: Tackling the CAFM

191

056: Women in Fleet

192

055: It's Not (All) About the Pay

193

054: Weighing Liability in a Fleet Operation

194

053: Measuring Utilization in your Fleet

195

052: NAFA 2022 Recap + FSS 2022 Preview

196

051: NAFA I&E 2022 Preview

197

050: Looking Back at The Last 50 Episodes of The Fleet Success Show

198

049: Our thoughts on Michael Jordan's 30-year Grudge

199

048: Ron Zima with Go Green Communications Inc. (Guest Interview)

200

047: Getting to Know Josh & Anjuli Turley - Owners of RTA: The Fleet Success Company

201

046: How To Reignite the Fire In Your Team

202

045: OEMs Are Gettin' AaaS-y

203

044: In The News - EPA Report Released On Largest Fleet In The World

204

043: Our Response To "Culture Fit Is Bullsh*t"

205

042: Tracking More Than Just Vehicles In Your FMIS

206

041: What's So Hard About Soft Skills?

207

040: Technician Tool & Equipment Policies

208

039: Standard Repair Times

209

038: Protecting Your Fleet From Catalytic Converter Theft

210

037: Setting the Vision For Your Fleet in 2022

211

036: A Special Announcement From Josh & Jeff

212

035: Conducting Effective Interviews

213

034: Attributes of an Ideal Fleet Manager - Smart (Part 3 of 3)

214

033: Attributes of an Ideal Fleet Manager - Hungry (Part 2 of 3)

215

032: Attributes of an Ideal Fleet Manager - Humble (Part 1 of 3)

216

031: Preventative Maintenance vs. Corrective Maintenance

217

030: Your Culture is Shaped By What You Tolerate, Not What You Preach

218

029: Our Thoughts on Used vs. New Vehicles For Your Fleet

219

028: 5 Dysfunctions of a Team by Patrick Lencioni

220

027: Top 5 Things To Do As A New Fleet Manager

221

026: Regulation & Its Impact on Fleet

222

025: Autonomous Vehicles & What They Mean For Fleet

223

024: Fleet Success Show LIVE from Las Vegas! (Special Bonus Episode)

224

023: Tim Boyle From Whip Around (Guest Interview)

225

022: Speaking the Kind Truth

226

021: Michael Braband with Fleet Management 101 (Guest Interview)

227

020: Fleet Management Industry Certifications

228

019: Total Cost of Ownership & Its Impact on Procurement

229

018: Ed Smith and George Hodges-Fulton From Agile Fleet (Guest Interview)

230

017: Gossip - The Enemy of Unity

231

016: Should You Electrify Your Fleet?

232

015: How to Pick an FMIS (Fleet Management Information System)

233

014: Aaron Dunn and Michael Clements From The Trucking for Millennials Podcast (Guest Interview)

234

013: Extreme Ownership And How It Applies To Your Fleet

235

012: Why All Fleets Should Adopt A DVIR Process

236

011: What Metrics Should I Use to Measure Fleet Success?

237

010: Net Promoter Score: Why Your Fleet Should Adopt This SaaS Practice

238

009: Employee Retention

239

008: How to Create an Intentional Culture at Your Fleet Operation

240

007: Moving on from COVID

241

006: Leaders are Readers

242

005: The Four Pillars of Fleet Success - Risk Management

243

004: The Four Pillars of Fleet Success - Resource Efficiency

244

003: The Four Pillars of Fleet Success - Intentional Culture

245

002: The Four Pillars of Fleet Success - Stakeholder Satisfaction

246

001: Introducing the Fleet Success Show

247

Welcome to The Fleet Success Show!