All Episodes
The Loyalty Minute — 117 episodes · page 2 of 2
Episode 17 - 5 Tips for a Successful Restaurant Loyalty Program
Episode 16 - The Loyalty Economy - Harvard Business Review article
Episode 15 - To Coupon Or Not Coupon, That Is The Loyalty Question
Episode 14 - Top 3 Mistakes Loyalty Programs Are Making
Episode 13 - Why do so many people say ‘no’ to retailer loyalty programs?
Episode 12 - KPMG Survey of 18000 Consumers
Episode 11 - The Customer Experience
Episode 10 - The seven deadly sins of building a loyalty program
Episode 9 - Effectively integrating an app within your loyalty program
Episode 8 - Oracle study - The Loyalty Divide in QSR - Quick Service Restaurants
Episode 7 - Righting a wrong, how American Express fixed the mistake it made with Plenti
Episode 6 - Morning Consult Study of 2,200 Internet Users Regarding Brand Loyalty
Episode 5 - The New Topography of Retail study conducted by Oracle
Episode 4 - The State of Customer Loyalty in 2018 from a study conducted by Yotpo
Episode 3 - A wake-up call for sleepwalking loyalty programs
Episode 2 - Improving Customer Experience (CX) build better brand affinity
Episode 1 - The Motista Retail Study on Emotional Connections in Brand Building