All Episodes
The Shift — 79 episodes
#79- Things I Don’t Do in My Salon Anymore: And Why I
#78- You’re Giving It Away for Free: The Hidden Cost in Your Appointments
#77- Client Redos: Why Your Team Gets Defensive
#76- If You Need A Non-Compete: You’ve Got A Bigger Problem
#75- Stop Guessing Who Your Best Stylist Is: Here’s How I Know
#74- Why No Good Stylists Are Applying: And What To Do About It
#73- When You Tell Everyone, You Tell No One: How To Get Your Team To Follow Through
#72- I Thought I Could Do It All: Turns Out I Can't
#71- I’m Changing How I Train My Team: From Forced Training to Chosen Growth
#70- My Team Won’t Try New Things: The Moment I Realised Why
#69- Impressive Isn’t Profitable: A Salon Reality
#68- When Your Top Stylist Leaves: Here’s What To Do
#67- Freedom Isn’t Free: The Weight of Payroll
#66- The Second Salon: Where I Realised I Was Coasting
#65- This One Hurt More Than Most: A Hiring Story
#64- The Truth About Getting Off the Chair: What Actually Has to Change
#63- Is Your Business Sinking Or Swimming: The Honest Check-In
#62- Your Team Isn’t Stepping Up: Because You’re Still Carrying Everything
#61- My Team Got Complaints: Why I Didn’t Panic
#60- What I’m Leaving Behind: The Lessons I’m Keeping
#59- Why So Many Salon Owners Are Giving Up: And Why I’m Not
#58- Breaking the Mean Girl Cycle: How I Stopped the Quiet Divide
#57- What My Team Gets Now: And Why I Never Did
#56- From Rock Bottom to Reinvention: The Story I’ve Never Told
#55- Training a Stylist: Why It Always Feels Hard Before It Gets Good
#54- The Feedback Fix: What Most Salon Owners Are Getting Wrong
#53- When Stylists Won’t Build Clients: How I Took Back the Power
#52- The Hardest Year Yet: And Why I’d Do It All Again
#51- The One Thing: What Really Keeps My Team Motivated
#50- The Shiny Thing Trap: How I Avoid Costly Business Mistakes Now
#49- The Interview Mistake: Why One Chat Isn’t Enough
#48- Assistant Programs: What Finally Made It Work in My Salon
#47- The Silent Killers: What’s Quietly Destroying Your Salon Culture
#46- Trapped by the Dream: Why So Many Stylists Regret Owning a Salon
#45- My First One-Star Review : The Client Who Wanted to Teach Me a Lesson
#44- Chair Rentals vs. Commission Salons: Why I Think a Change Is Coming
#43- The Double Booking Debate: Profit vs. Burnout
#42- The Boss They’ll Remember: What Will Your Team Say About You Next Year?
#41- Ready or Not? Why Now is the Best Time to Build the Team You’ve Always Wanted
#40- Too Much Too Soon: Why Over-Giving Backfires and Weakens Your Team
#39- I Didn't Know It Was Possible: A Story I Thought I'd Never Tell
#38- Morning Matters: How One Small Ritual Gets My Team on the Same Page Every Day
#37- Blind Spot: Your Team Seems Fine but They're Already Planning Their Exit
#36- Calm in the Chaos: The Simple Checklist My Stylists Never Skip
#35- Lessons From the Worst Hire of My Life: How I Paid for Not Protecting Myself
#34- One Goal, Big Results: Why Doing Less Moved My Business Further
#33- Friendly, Not Friends: How to Stay Close Without Losing Control
#32- What’s It Like Being Married to Me?: A Conversation with My Husband
#31- I Miss Being Needed: The Quiet Side of Building Something Bigger
#30- They’re Still Leaving: Even With Perks, Here’s Why
# 29- The Team You Have vs. The Team You Want: And the real reason they’re not there yet
# 28- Why no one follows your rules: Even when they “agree”
# 27- She Caused Chaos on Her Way Out: And Left One Team Member Torn
# 26- Success Creeps in Quietly: Don't Miss the Moment
# 25- Freedom From the Floor : What Most Owners Are Too Scared to Say
# 24 - What You Fear: You Create
#23 - From His Apartment to My Empire: The Untold Story
# 22 - Good Stylists Burn Out Fast: Great Owners Don’t Let Them
#21 - I Got It So Wrong: Our Apprenticeship Program Was a Mess
#20 - She Called Us Overrated: Here’s What I Did Next
# 19 - If You Feel Like a Fraud: This Episode Is For You
# 18 - Why I Have So Much Energy: The Truth No One Talks About
#17 - Leaving vs. Staying: A Stylist’s Journey & Hard Lessons
#16 - Think Like a CEO: 5 Habits Every Salon Owner Needs
#15 - Making Numbers Hot: Why You Need to Obsess Over Your Profits
#14 - Train Them or Lose Them: How to Build a Team That Stays
#13 - Your Online Presence Sucks: Why Clients Aren’t Booking
#12 - Toxic Salon Culture: Red Flags and How to Fix It
#11 - Why Gen Z Isn’t Lazy: Rethinking Salon Leadership
#10 - Say What Needs to Be Said: Handling Hard Talks
#9 - Big Salon vs Small Salon: The Truth About Both Worlds
#8 - It Takes a Village: Financing My First Salon
#7 - The Hard Truth: My Top 7 Business Fails
#6 - Partnership Done Right (After Doing It Wrong)
#5 - Letting Go: Why Stylists Leave and It’s Okay
#4 - Target Marketing: How to Stand Out in a Hidden Salon
#3 - The New Reality: Unhappy Clients and Online Reviews
#2 - The Freedom Formula: A Salon That Thrives Without You
#1 - The Secret to Success: Building a Clientele Across Continents