Skip to content
The Shift cover art

All Episodes

The Shift — 87 episodes

#
Title
1

#87- Permission to Change Your Mind: Why I'm Reassessing Everything

2

#86- How I Decide Pricing: And When It's Time to Charge More

3

#85- Can You Afford to Grow?: A Question Every Salon Owner Should Ask

4

#84- The Business Outgrew the Plan: What Happens Next

5

#83- The Organised Salon: What Nobody Sees

6

#82- Untapped Potential: My Second Salon Update

7

#81- Busy Isn’t the Same as Valuable: And This Is Why

8

#80- The Secret to Getting Off the Chair: What No One Shows You

9

#79- Things I Don’t Do in My Salon Anymore: And Why I

10

#78- You’re Giving It Away for Free: The Hidden Cost in Your Appointments

11

#77- Client Redos: Why Your Team Gets Defensive

12

#76- If You Need A Non-Compete: You’ve Got A Bigger Problem

13

#75- Stop Guessing Who Your Best Stylist Is: Here’s How I Know

14

#74- Why No Good Stylists Are Applying: And What To Do About It

15

#73- When You Tell Everyone, You Tell No One: How To Get Your Team To Follow Through

16

#72- I Thought I Could Do It All: Turns Out I Can't

17

#71- I’m Changing How I Train My Team: From Forced Training to Chosen Growth

18

#70- My Team Won’t Try New Things: The Moment I Realised Why

19

#69- Impressive Isn’t Profitable: A Salon Reality

20

#68- When Your Top Stylist Leaves: Here’s What To Do

21

#67- Freedom Isn’t Free: The Weight of Payroll

22

#66- The Second Salon: Where I Realised I Was Coasting

23

#65- This One Hurt More Than Most: A Hiring Story

24

#64- The Truth About Getting Off the Chair: What Actually Has to Change

25

#63- Is Your Business Sinking Or Swimming: The Honest Check-In

26

#62- Your Team Isn’t Stepping Up: Because You’re Still Carrying Everything

27

#61- My Team Got Complaints: Why I Didn’t Panic

28

#60- What I’m Leaving Behind: The Lessons I’m Keeping

29

#59- Why So Many Salon Owners Are Giving Up: And Why I’m Not

30

#58- Breaking the Mean Girl Cycle: How I Stopped the Quiet Divide

31

#57- What My Team Gets Now: And Why I Never Did

32

#56- From Rock Bottom to Reinvention: The Story I’ve Never Told

33

#55- Training a Stylist: Why It Always Feels Hard Before It Gets Good

34

#54- The Feedback Fix: What Most Salon Owners Are Getting Wrong

35

#53- When Stylists Won’t Build Clients: How I Took Back the Power

36

#52- The Hardest Year Yet: And Why I’d Do It All Again

37

#51- The One Thing: What Really Keeps My Team Motivated

38

#50- The Shiny Thing Trap: How I Avoid Costly Business Mistakes Now

39

#49- The Interview Mistake: Why One Chat Isn’t Enough

40

#48- Assistant Programs: What Finally Made It Work in My Salon

41

#47- The Silent Killers: What’s Quietly Destroying Your Salon Culture

42

#46- Trapped by the Dream: Why So Many Stylists Regret Owning a Salon

43

#45- My First One-Star Review : The Client Who Wanted to Teach Me a Lesson

44

#44- Chair Rentals vs. Commission Salons: Why I Think a Change Is Coming

45

#43- The Double Booking Debate: Profit vs. Burnout

46

#42- The Boss They’ll Remember: What Will Your Team Say About You Next Year?

47

#41- Ready or Not? Why Now is the Best Time to Build the Team You’ve Always Wanted

48

#40- Too Much Too Soon: Why Over-Giving Backfires and Weakens Your Team

49

#39- I Didn't Know It Was Possible: A Story I Thought I'd Never Tell

50

#38- Morning Matters: How One Small Ritual Gets My Team on the Same Page Every Day

51

#37- Blind Spot: Your Team Seems Fine but They're Already Planning Their Exit

52

#36- Calm in the Chaos: The Simple Checklist My Stylists Never Skip

53

#35- Lessons From the Worst Hire of My Life: How I Paid for Not Protecting Myself

54

#34- One Goal, Big Results: Why Doing Less Moved My Business Further

55

#33- Friendly, Not Friends: How to Stay Close Without Losing Control

56

#32- What’s It Like Being Married to Me?: A Conversation with My Husband

57

#31- I Miss Being Needed: The Quiet Side of Building Something Bigger

58

#30- They’re Still Leaving: Even With Perks, Here’s Why

59

# 29- The Team You Have vs. The Team You Want: And the real reason they’re not there yet

60

# 28- Why no one follows your rules: Even when they “agree”

61

# 27- She Caused Chaos on Her Way Out: And Left One Team Member Torn

62

# 26- Success Creeps in Quietly: Don't Miss the Moment

63

# 25- Freedom From the Floor : What Most Owners Are Too Scared to Say

64

# 24 - What You Fear: You Create

65

#23 - From His Apartment to My Empire: The Untold Story

66

# 22 - Good Stylists Burn Out Fast: Great Owners Don’t Let Them

67

#21 - I Got It So Wrong: Our Apprenticeship Program Was a Mess

68

#20 - She Called Us Overrated: Here’s What I Did Next

69

# 19 - If You Feel Like a Fraud: This Episode Is For You

70

# 18 - Why I Have So Much Energy: The Truth No One Talks About

71

#17 - Leaving vs. Staying: A Stylist’s Journey & Hard Lessons

72

#16 - Think Like a CEO: 5 Habits Every Salon Owner Needs

73

#15 - Making Numbers Hot: Why You Need to Obsess Over Your Profits

74

#14 - Train Them or Lose Them: How to Build a Team That Stays

75

#13 - Your Online Presence Sucks: Why Clients Aren’t Booking

76

#12 - Toxic Salon Culture: Red Flags and How to Fix It

77

#11 - Why Gen Z Isn’t Lazy: Rethinking Salon Leadership

78

#10 - Say What Needs to Be Said: Handling Hard Talks

79

#9 - Big Salon vs Small Salon: The Truth About Both Worlds

80

#8 - It Takes a Village: Financing My First Salon

81

#7 - The Hard Truth: My Top 7 Business Fails

82

#6 - Partnership Done Right (After Doing It Wrong)

83

#5 - Letting Go: Why Stylists Leave and It’s Okay

84

#4 - Target Marketing: How to Stand Out in a Hidden Salon

85

#3 - The New Reality: Unhappy Clients and Online Reviews

86

#2 - The Freedom Formula: A Salon That Thrives Without You

87

#1 - The Secret to Success: Building a Clientele Across Continents