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All Episodes

The Shift — 79 episodes

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Title
1

#79- Things I Don’t Do in My Salon Anymore: And Why I

2

#78- You’re Giving It Away for Free: The Hidden Cost in Your Appointments

3

#77- Client Redos: Why Your Team Gets Defensive

4

#76- If You Need A Non-Compete: You’ve Got A Bigger Problem

5

#75- Stop Guessing Who Your Best Stylist Is: Here’s How I Know

6

#74- Why No Good Stylists Are Applying: And What To Do About It

7

#73- When You Tell Everyone, You Tell No One: How To Get Your Team To Follow Through

8

#72- I Thought I Could Do It All: Turns Out I Can't

9

#71- I’m Changing How I Train My Team: From Forced Training to Chosen Growth

10

#70- My Team Won’t Try New Things: The Moment I Realised Why

11

#69- Impressive Isn’t Profitable: A Salon Reality

12

#68- When Your Top Stylist Leaves: Here’s What To Do

13

#67- Freedom Isn’t Free: The Weight of Payroll

14

#66- The Second Salon: Where I Realised I Was Coasting

15

#65- This One Hurt More Than Most: A Hiring Story

16

#64- The Truth About Getting Off the Chair: What Actually Has to Change

17

#63- Is Your Business Sinking Or Swimming: The Honest Check-In

18

#62- Your Team Isn’t Stepping Up: Because You’re Still Carrying Everything

19

#61- My Team Got Complaints: Why I Didn’t Panic

20

#60- What I’m Leaving Behind: The Lessons I’m Keeping

21

#59- Why So Many Salon Owners Are Giving Up: And Why I’m Not

22

#58- Breaking the Mean Girl Cycle: How I Stopped the Quiet Divide

23

#57- What My Team Gets Now: And Why I Never Did

24

#56- From Rock Bottom to Reinvention: The Story I’ve Never Told

25

#55- Training a Stylist: Why It Always Feels Hard Before It Gets Good

26

#54- The Feedback Fix: What Most Salon Owners Are Getting Wrong

27

#53- When Stylists Won’t Build Clients: How I Took Back the Power

28

#52- The Hardest Year Yet: And Why I’d Do It All Again

29

#51- The One Thing: What Really Keeps My Team Motivated

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#50- The Shiny Thing Trap: How I Avoid Costly Business Mistakes Now

31

#49- The Interview Mistake: Why One Chat Isn’t Enough

32

#48- Assistant Programs: What Finally Made It Work in My Salon

33

#47- The Silent Killers: What’s Quietly Destroying Your Salon Culture

34

#46- Trapped by the Dream: Why So Many Stylists Regret Owning a Salon

35

#45- My First One-Star Review : The Client Who Wanted to Teach Me a Lesson

36

#44- Chair Rentals vs. Commission Salons: Why I Think a Change Is Coming

37

#43- The Double Booking Debate: Profit vs. Burnout

38

#42- The Boss They’ll Remember: What Will Your Team Say About You Next Year?

39

#41- Ready or Not? Why Now is the Best Time to Build the Team You’ve Always Wanted

40

#40- Too Much Too Soon: Why Over-Giving Backfires and Weakens Your Team

41

#39- I Didn't Know It Was Possible: A Story I Thought I'd Never Tell

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#38- Morning Matters: How One Small Ritual Gets My Team on the Same Page Every Day

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#37- Blind Spot: Your Team Seems Fine but They're Already Planning Their Exit

44

#36- Calm in the Chaos: The Simple Checklist My Stylists Never Skip

45

#35- Lessons From the Worst Hire of My Life: How I Paid for Not Protecting Myself

46

#34- One Goal, Big Results: Why Doing Less Moved My Business Further

47

#33- Friendly, Not Friends: How to Stay Close Without Losing Control

48

#32- What’s It Like Being Married to Me?: A Conversation with My Husband

49

#31- I Miss Being Needed: The Quiet Side of Building Something Bigger

50

#30- They’re Still Leaving: Even With Perks, Here’s Why

51

# 29- The Team You Have vs. The Team You Want: And the real reason they’re not there yet

52

# 28- Why no one follows your rules: Even when they “agree”

53

# 27- She Caused Chaos on Her Way Out: And Left One Team Member Torn

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# 26- Success Creeps in Quietly: Don't Miss the Moment

55

# 25- Freedom From the Floor : What Most Owners Are Too Scared to Say

56

# 24 - What You Fear: You Create

57

#23 - From His Apartment to My Empire: The Untold Story

58

# 22 - Good Stylists Burn Out Fast: Great Owners Don’t Let Them

59

#21 - I Got It So Wrong: Our Apprenticeship Program Was a Mess

60

#20 - She Called Us Overrated: Here’s What I Did Next

61

# 19 - If You Feel Like a Fraud: This Episode Is For You

62

# 18 - Why I Have So Much Energy: The Truth No One Talks About

63

#17 - Leaving vs. Staying: A Stylist’s Journey & Hard Lessons

64

#16 - Think Like a CEO: 5 Habits Every Salon Owner Needs

65

#15 - Making Numbers Hot: Why You Need to Obsess Over Your Profits

66

#14 - Train Them or Lose Them: How to Build a Team That Stays

67

#13 - Your Online Presence Sucks: Why Clients Aren’t Booking

68

#12 - Toxic Salon Culture: Red Flags and How to Fix It

69

#11 - Why Gen Z Isn’t Lazy: Rethinking Salon Leadership

70

#10 - Say What Needs to Be Said: Handling Hard Talks

71

#9 - Big Salon vs Small Salon: The Truth About Both Worlds

72

#8 - It Takes a Village: Financing My First Salon

73

#7 - The Hard Truth: My Top 7 Business Fails

74

#6 - Partnership Done Right (After Doing It Wrong)

75

#5 - Letting Go: Why Stylists Leave and It’s Okay

76

#4 - Target Marketing: How to Stand Out in a Hidden Salon

77

#3 - The New Reality: Unhappy Clients and Online Reviews

78

#2 - The Freedom Formula: A Salon That Thrives Without You

79

#1 - The Secret to Success: Building a Clientele Across Continents