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All Episodes

What Just Happened — 98 episodes

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1

ACCENTURE: Amal Benichou on new luxury and the unlock uncovered in the data.

2

Justin Honaman, AWS: The Agentic Commerce Roadmap for Retailers

3

Christian Muche, Global President and Co-Founder of Possible on it's growth and impact in the Industry

4

Horizontal vs. Siloed Data: Dr. Mark Grether, SVP and GM PayPal Ads, Redefines Commerce Media

5

Returns: The $850 Billion Market . Happy Returns' Juan Hernandez Campos sits with Christine Russo. Will AI solve this problem?

6

Russo Gets Inside The Lead Summit with Sonal Gandhi, Chief Content Officer, The Lead

7

Christine Russo with Himanshu Jain of CommerceIQ

8

The Klarna Financial Ecosytem: a Deep Dive with Milton Pappas

9

Russo sits with Wayfair CMO Paul Toms.

10

Christine Russo with Verizon CTO James Hughes on the Infrastructure Powering Retail AI

11

Christine Russo with Greg Wilson of RELEX on Moving Retail AI From Insight to Action

12

Christine Russo Talks Enterprise AI, Speed, and ROI With Nathalie Gaveau of Publicis Sapient

13

Christine Russo and Jonathan Arena on AX: The Agentic Experience Defining 2026

14

Christine Russo in conversation with Michaela Wessels, CEO and Co-Founder of Style Arcade

15

Rethinking the Funnel: Christine Russo on the Non Linear Customer Journey and the New Rules of Marketing Strategy and Retention

16

Christine Russo sits down with Anja Sadock of TrusTrace to unpack supply chain truth, compliance, and what readiness really means

17

Christine Russo deep dives into Amazon’s Buy with Prime and Multi-Channel Fulfillment

18

Christine Russo on the Decoding the Future of Luxury with guest Jonathan Siboni, CEO of Luxury Insight, on Data, Desire, and Disruption

19

Christine Russo Talks Frustration, Fixes, and the Future of Retail with Dave Anderson of ContentSquare

20

Beyond Foot Traffic: Privacy, Perception, and the Power of Location Data

21

Christine Russo sits with Matt Marcotte, industry veteran, to unpack leadership and culture in retail

22

Christine Russo in Conversation with Sean Tucker: Lessons from Nike, Converse, and Beyond

23

Christine Russo in Conversation with Astrid Wendlandt: Challenging Luxury’s Power Players and Protecting Journalism’s Integrity

24

Christine Russo in Conversation with Michael Della Penna, InMarket CSO: Why Customer Data and Intent Power Modern Marketing

25

What Retail Gets Wrong (and Right) with Melissa Minkow of CI&T

26

Christine Russo interviews Rich Taylor, a China-based international trade executive, for an in-depth discussion on the real-time implications of tariffs, U.S.–China trade relations,

27

Sitting down with Tim Ringel, CEO of Meet the People: Betting on the Independent Advantage

28

From Fragmentation to Scale: Regina Ye, CEO Topsort, on Retail Media 3.0

29

James Denman on Brand Loyalty, Social Channel Strategy, and the Power of the XY Method

30

Mike Jacobs, MMA Board Member, on the challeges of Brand Marketing

31

Matt Merrilees, CEO North America at Global-e, on Navigating Global Tariffs and Borderless Brands

32

Shawn Nelson, CEO of Lovesac sits with Christine Russo.

33

Steve Yalof President and CEO at Tanger on Experience, Expansion, and Evolution of Retail and Tanger's Role

34

Consumer Behavior Is Anything but Predictable: Insights from Katie Thomas of Kearney Consumer Institute

35

DoubleDash, Designer Shoes, and a Door to Retail Media: DoorDash’s Big Reveal with Toby Espinosa

36

A Provocative Look Inside Shein: Peter Pernot-Day on Reinventing Fashion at Scale

37

"Two-Way Doors & Retail Rebounds: A Conversation with Sucharita Kodali, VP Forrester Research

38

Evan Armstrong of RILA.org on Retail Policy, Workforce Trends, and the Future of the Industry

39

Hugh Forrest on How SXSW Continues to Evolve and What to Expect This Year

40

Tim Fehr, COO of Happy Returns, a UPS Company discusses The Future of E-Commerce Returns: How Happy Returns and UPS Are Redefining Convenience and Efficiency

41

Point of Synergistic, Synthesized Solutions with Dax Dasilva, CEO of Lightspeed

42

Is Newness Retail's Survival Secret?

43

Retail: Year End 2024 with Top Retail Experts Michael Zakkour and Brandon Rael

44

Sitting Down with Hanro US President, Marianna Santanas

45

Campus Stores with Brian Wright from the Vol Shop!

46

PayPal Ads has Landed - Big Doesn't Describe it. Learn more.

47

Suze Dowling of Pattern Brands and the State of DTC

48

The Reign Off Price Retail - with Nancy Mair

49

CEO of Sezzle, Charlie Youakim, on Buy Now Pay Later and What Later Looks Like

50

Is Luxury Messy? What is Luxury with Marie Driscoll and Silvia Coleman

51

Sports Retailing with the Legend Matt Powell

52

Customer Check Out Experience DEFINES the retail and brand experience.

53

Gen AI Conundrum: HERE is one way to use it for your Business

54

Generative AI and Search - What's Real and What Not to Do

55

The Rise and Rise of Retail Media with Albertsons and Criteo

56

Liza Amlani and Roz Griner Discuss Retail Fundamentals, Brand Challenges and more

57

Christian Muche on Possible Miami 2024

58

Jumpmind CEO Joe Corbin on Retail Point of Service and Improving the Associate Experience

59

CEO of Retail by Mona, Brandon Singer, talks about NYC Retail and Restaurant Real Estate Scene

60

Pano Anthos, Founder and Managing Director on Venture Capital

61

Cara Smyth from Accenture on ESG, Repsonsible Retail and more

62

NY State Senator Jessica Scarcella-Spanton speaks about her Bill regarding Organized Retail Crime

63

NY State Assemblyman John McDonald sits down to discuss Retail Organized Crime

64

Fad, Trend or Strategey with David Marcotte and James Tenser

65

Deep Dive with Coach's Giovanni Zaccariello

66

What Just Happened: Fad, Trend or Strategy with Andy Lautado and Chris Silver

67

How do Walmart and Meta help small business?

68

What Just Happened: Simeon Siegel, BMO Capital Markets

69

What Just Happened: International Association of Department Stores

70

What Just Happened: Fad, Trend or Strategy in Retail

71

Catalogues are Back (or maybe never left?) Arnie Cohen, CEO of J. Peterman and former CEO of J. Crew weighs in

72

What Just Happened with Benoit Koenig of Veesion

73

What Just Happened with Andy Ruben of Trove on Resale and Returns

74

What Just Happened with Paul Foulkes-Arellano on Fashion Sustainability

75

What Just Happened with Scot Case from NRF

76

What Just Happened with Brian Hennessy, CEO of Talkoot

77

What Just Happened with Anthony Waelter, Deloitte

78

What Just Happened with Lenny Marano, President Americas at Lectra

79

The Fabricant - DIGITAL only Fashion House since 2018. First in market and creating the industry.

80

DHL SVP Nabil Malouli Talks Logistics, Reverse Logistics and Returns

81

Try Before You Buy - Could this unlock a ton of value for Ecomm?

82

B2B Marketing is Changing and Guest Paul Cash Founder of B2B Agency Rooster Punk is Leading the Charge.

83

Seeking Information about Web 3.0/Metaverse/NFTs? - Listen to Diego Borgo - an industry leader working with brands and tech companies

84

Perch Interactive CEO Trevor Sumner talks Retail media networks: a phenomenal way to make money and In Store Interactivity

85

Winning Retailers, Brands and Manufacturers avoid costly product mistakes by using a company like First Insight.

86

Content Amplification Engine Findmine CEO speaks frankly about Personalization, Marketing and how to amp up sales across the entire assortment.

87

Joe McDonnell Global Head of Insight and Lifestyles at WGSN sits down to rehash our experiences at Cannes Lions and share notes.

88

Considering Headless Commerce Well, It's Not For Every Business

89

Size and Fit Technology is a Critical Piece of the Retail Sustainability Puzzle

90

Next Generation Vending Machines using Top Tier Technology

91

Online to Offline Retail with OtailO CEO

92

The Technology Behind Material Sustainability and Compliance.

93

Retail Technology is tackling the ugly business of Retail. In this episode, CEO of Treet.co Jake Disraeli and Save Your Wardrobe CEO, Hasna Kourda get into it.

94

Do you speak with your thumbs? Didn’t think so. Then why do SAAS companies of “conversational’ commerce call texting conversational? Well, We Think That’s Weird.

95

Curious about the Metaverse for Retailers and Brands? I Got You - I conducted a virtual roundtable including leaders in digital twins, VC, and more.

96

Looking for the industry's best try-on AI - It's Russo I Got You - I sit down with Chief Growth Officer and President Wayne Liu of Perfect Corp

97

CEO of Lily.ai Purva Gupta

98

Retail Returns are Ruining the Planet. Learn about this tech solution to address returns.