All Episodes

#347 Raving Fans, Relationships & Raising the Standard with Troy Malcolm

#346 Nutrition Coach Shares Secret Hacks For Estate Agents.

#345 Kirsty Franks: Estate Agency Marketing Unfiltered For 60mins

# 344 Aaron Kirk shares his perfect combination for estate agents to be successful

#343 Chris Ellis: Showing up everyday and no more negative news!

#342 Marine Performance Coach Chris Hunt Shares Mindset Hacks For Estate Agents.

#341 Excellence in Action: Shane Harris on Going Above & Beyond for Clients

#340 iad’s UK MD Lee O'Brien talks Estate Agency Revenue Share & Building An Asset

#339 The Evolution of Premium Property with David Lindley

#338 Chris Webb’s Success Formula For Independent Businesses

#337 Cindy Slaughter Talks: Marketing Tools, Collaboration & What Makes A Great Marketing Recruit For Estate Agents.

#336 Shared Advice On Fees, Bitcoin’s Crash and the Bigger Economic Picture

#335 Why Emotional Intelligence Beats Artificial Intelligence With David Mintz

#334 Banks Are Hungry, Marks New PAM Style And An Olympic Gold Medal Story Of Resilience

#333 John Savage: TikTok Is My No.1 Lead Source And How I Value Through The Buyers Eyes.

#332 Blue Monday BS: Be focussed on positive trajectory and not short term frustrations.

#331 Stop Valuations, Start Advising with PAMs and SPIN Techniques

#331 New Year, Higher Standards: Stephen Brown on What Great Agents Do First

#330 A Baldock into 2026: Teams, Culture & Standards for the Year Ahead

The World Class Real Estate Workbook (yes… we actually did it)

#329 Christmas Eve Special: Estate Agency Tips For January, 123 Days To Exchange & Santa Hats.

#328 Regina Mangan: The Irish Property System & 30 Years of Winning Systems That Work For Estate Agents.

#327 Estate Agents React To The Budget, Boxing Day Tricks, January Buzz Planning and More…

#326 Estate Agent to Business Owner: Ben Roberts on Values, EOS & World-Class Service

#325 Headhunting for High Performers: Winning the Recruitment Game in 2026

#324 This AI Could Kill Rightmove – Are You Ready?

#323 Sharing The P.A.C.E strategy, Threats vs Opportunities and Golden Missed Feedback For Estate Agents.

#322 A Game Changer: The Birth of AI Scouts For Estate Agents

#321 Our Opinions on the Rumours, Awards and New FTB Trend

#320 Upfront Fees, FaceTime & How Communication Killed The Deal...

#319 Why Great Solicitors Are RARE – and How to Spot Them With Jonny Palmer

#318 From a Gary Vee Shoutout to Smarter AI Prompts – Lessons You Can Use Today

#317 Learning about Sacrifice and Success: The Ben Hicks Honesty Story

Can you help? 2 Mins of your time

#316 Building estate agency success through culture, data & tech with Iain White

#315 23 Years of Lessons: Agents Before & After The iPhone

#314 How Good Is the Market Right Now? The Stats Might Surprise You…

#313 Quiet Market, Loud Moves: September Surge & Smart Agent Strategy

#312 Reimagining Property Search: Could This Be the UK's Next Big Portal?

#311 If I Launched an Agency Today… James Cocker’s Ultimate Social Media Playbook for Estate Agents

#310 From Busy to Brilliant: Steve Beercock’s Blueprint for 100+ Monthly Sales

#309 "The Digital Mayor of Leicester" – TikTok Viral Sensation John Ghent

#308 Two New Secrets Revealed; That Estate Agents Will Love!

#307 Estate agency dark arts, or just breaking rules?

#306 Learn how AEO and Ai summary’s are changing the world with Rowan Waller The Property Pen

#305 Learn what happens next with mortgages with Tom Ashton, Mortgage Advisor

#304 Royston Guest, Cash Flow, Profit & The Seven Mistakes Killing Estate Agents

#303 Learn how to expand into new areas and super size your agency

#302 Controversial Warning: Schools, Education and Estate Agency Value?

#301 Michelle Gallagher, learn the skills that made her x2 UK Agent of The Year

#300 Learn how to negotiate like they teach at Harvard

#299 Learn how Steph Walker thinks estate agency should change

#298 Learn how to make properties sexy again

#297 Learn how to future proof estate agency with Mark Burgess

#296 Success & Earning, is money a dirty work in Estate Agency?

#295 Using AI to Win Instructions, Streamline Your Agency, and Think Like a CEO with Mark Burges

A New Chapter: Announcing Our Partnership with Iceberg Digital

#293 Learn What’s Holding Back UK Housing, Directly From Kevin Hollinrake, MP & Hunters Founder

#292 Do you look for solutions or problems?

#291 Learn How to Set Higher Standards, Work Smarter, and Win More Clients

#290 Learn How to Handle Lowball Offers Without Losing the Sale

#289 Learn How to Fix What’s Broken in Estate Agency: From Overvaluing to a Rightmove Reform

#288 Learn How to Position Yourself as the Go-To Estate Agent: Build a Brand Clients Trust

#287 Learn The Power of Diary Management & High-Performance Planning

#286 Learn How To Be A Negotiation Ninja: Buyer's Agent Secrets Revealed

#285 Sam’s Return: How to build your perfect client list

#284 The Trust Timer | An Estate Agents Modern Day Superpower.

#283 Two Podcasts, One Episode, Twice The Value. Fees, Stats, Reputation and more…

#282 Learn the data trends that impact your figures and profit!

#281 What to expect from The Women In Estate Agency Conference With Clare Hughes

What market is today's market making? Day 7 of 7 Agent Accelerator

Increase your fees, day 6 of 7 Agent Accelerator

What is your value as an estate agent? Day 5 of 7 Agent Accelerator

Online presence - Building your digital fortress! day 4 of 7 Agent Accelerator

Proptech good or bad? Day 3 of 7 Agent Accelerator

Taking Estate Agency KPIs To WAR! Day 2 of 7 Agent Accelerator

7 Day Agent Accelerator: Using Communication To Improve Agency (Day 1 of 7)

#273 Be the best estate agent you can be in 2025

#272 Learning how to simplify real estate with Jason Cannon

#271 Learning the art of Lettings with Toby Martin

#270 Learn our 3 tips to boost your fees in 2025

#269 Learn Ian Preston's Fee Structure and 2025 SWOT Analysis For Real Estate

#268 Learn how it really feels to sell a house

#267 Learn what your clients are Googling

#266 Learn how to build a saleable real estate business

#265 Learn 30 years of marketing from Simon Leadbetter in under an hour

#264 Learn how to build a more resilient estate agency

#263 Learn how to REALLY USE AI in Agency

#262 Learn how to turn stats into BUSINESS

#261 Learn the 93 reasons touting is pointless

#260 Learn how to take world class photos on your phone

#259 Learn from a 500k a year self employed agent

#258 Learn how Realestate.com.au might change agency in the UK

#257 Learn how to attract 'A Grade' people in Estate Agency

#256 Learn how to maximise sales in September and October and smash Q4

#255 Lessons from (another) first 12 months in business

#254 Learning to acknowledge Burnout and how to handle it

#253 Learn how to make your sales progress faster with Luke Masters of Survey Network

#252 Learning how to SLEEP at night and still be a successful agent with Megan Eighteen

#251 Learning how to snowball referrals with Jack & James From The Avenue

#250th Episode Extravaganza! Learnings from 5 years of podcasting and what does a labour government mean for estate agents?

#249 Don't Dismiss Early Offers! How to Get Your Seller the Best Deal

#248 Real Estate + Mortgage Brokerage: The Power Duo for Agents (Ian, Sam & Mark Return!)

#247 How much do clients know?

#246 World Class Down Under: Insights from the AREC and Aussie Estate Agents (with Stephen Brown & Luke St Clair)

#245 Unleashing Passion: How This Ex-Corporate Agent Is Building His Own Thriving Agency

#244 What does WCRE mean to Mark?

#243 "Owners should hear it from you" with Jacob Secco

#242 With Google Clint

#241 Living up to the Brochure with Manos Findikakis

#240 Real estate from the top down with Dave Gibbons of Courtyard Homes

#239 People over property with Chayse Jones

#238 How to add 25% to your turnover with Bryan Mansell

#237 The snowball effect

#236 - WCRE with Cayle Blaxland

#235 It's time to level up!

#234 Can men attend The Women in Estate Agency Conference?

#233 with Matt Nicol

#232 All the small things

#231 Sticking to a plan isn't everything

#230 Estate agency fundamentals in the super prime market with Ryan Stokes

#229 With surprise co-host

#228 With Adam Day of EXP

#227 Most important buyer management tasks

#226 3 most important vendor management tasks

#225 3 Most important prospecting tasks

#224 New Year, New You?

#223 Merry ChristMatt Baldock. 2023 in review

#222 Part 2 with Jason Cannon on Negotiation

#221 with Jason Cannon

#220 Improving conversion from sale agreed to exchange of contracts

#219 Improving conversion from instruction to sale agreed

#218 Improving Conversion Rates

#217 3 Calls to make before Christmas

#216 You don't have to be extreme

#215 with guest host James Kendall

#214 with Royston Guest

#213 Withdrawn, overpriced and undermarketed stock the opportunities

#212 Dog whistle marketing

#211 How to create evergreen social content a lesson from a new agent in Australia

210 with Tanya Baker

#209 with Paul Clarke of & Co Group

#208 Back To School

#207 The 1% improvements you can make to gain momentum

#206 How to use a House Price Index

#205 Micro-Promises

#204 Hot shots part Deux with Simon Gates

#203 - Airport prices with Simon Gates

#202 with Michelle Gallagher

#201 with Mat Steinwede

#200 Our learnings over the last 200 episodes

#199 The Three P's & Me- Plus the Aussies cheat to lead the Ashes

#198 with Matt Nicol of Nicol & Co

#197 with Iain Mckenzie of The Guild

#196 You've got to be prepared to lose if you want to win

#195 How being surprised can grow your business

Episode 194 - AREC in 20 minutes

#193 with Stephen Brown

#192 Get creative to show your workings

#191 Customer Experience

#190 With Brendan May

#189 with Aaron Cox from David Astburys

#188 You've got to sign up to the life of a real estate agent

#187 Does the market have a Spring in it's step? Tough conversations & A-Z Continued

#186 What are you known for & A-Z continued

#185 The A-Z of The Characteristics of A World Class Agent

#184 What are your agencies none negotiables?

#183 with Simon Gates from Opening The Gates To More Listings

#182 with Nichola Denman of Your Mindset Matters

#181 - The psychology of real estate

#180 with The Baldock Brothers from Charles David Casson

#179 Our Valentines Day episode

#178 with Ben Marley from The Estas

#177 with Andy Davies of James Neave The Estate Agents

#176 How can estate agents use A.I. with Jerry Lyons

#175 Authentic leadership with Rob Brady of Iceberg Digital

#174 Kicking off 2023

#173 Wrapping up 2022 part 2

#172 2022 Wrap up Part 1

#171 with Ben Madden of Fine & Country

#170 with Sean Barrett of Fine & Country

#169 28 working days left

#168 with Vicky Bibiris from Location, Location - Going above and beyond

#167 with Amy Shields of View My Chain

#166 Secrets to success in the next 8 weeks

165 with Russell Quirk - What’s wrong with journalists?

#164 with Paul Ivens of Green & Company

#163 Are the media sensationalising the economic situation?

#162 Hunting vs Farming

#161 What we can learn from the life and funeral of Queen Elizabeth

#160 Emotional Economics

#159 with Clare Yates of CY Training Works

#155 with Peter Ambrose of The Partnership

#154 with Zenara Henry-Darke of Simply Conveyancing

#153 with Perry Power

#152 with Bryan Mansell of Gazeal

#151 with Rebecca Holders of Hortons

#150 The importance of pricing in todays market

#149 with Matt Baldock of Charles David Casson Estates: "People aren't panic buying houses anymore!"

#148 with Ross D’Aniello of Nock Deighton

#147 With Mark Hinkins of RexLabs

#146 with Jonathan Harvey of Gyles & Rose

#145 Does it make the boat go faster? With Simon Gates

#144 Even when people aren't looking, they are looking with Tanya Baker of Keller Williams

#143 People remember how you make them feel

#142 with Alex Willis of Goto Group

#141 with Brendan May from Hortons

140 - Two strategies to win in the current market

#139 with Dan Kux of Tattershalls

#138 - Understanding yourself and others for massive success

#137 9/10 Agents aren't doing this

#136 talking marketing with Rachael Worrall of MovingWorks

#135 talking distractions with Ben Marley of The Estas

#134 Stock challenges, public expectations and why raising your fees might just be the #1 priority in 2022

#133 with Simon Leadbetter of Fine & Country

#132 How to hold and increase your fees when you have no stock

#131 Mark has SOLD OUT!

#130 with Mal McCallion

#129 Traits of a World Class Estate Agent in 2022

#128 With Suzanna Mavity of Acaboom

#127 with Martin Millard of Harcourts Solutions, Brisbane

#126 International World Class Agency

#125 with Nicola Broomham of Broomham Recruitment

#124 with Craig Dootson, Preston's version of Nims Purja

#123 Introducing our guest host

#122 with Chris Buckler of Keller Williams

#121 Built to Grow Bootcamp Debrief

#120 with Graeme Wadhams of Curchods

#119 with Stacey Davies-Bowler of Pinewood Properties

#117 with Craig Dougan from Barnard Marcus

#116 with Shane Bray

#115 with Royston Guest: Why it’s time to hustle like crazy and make EVERY contact count!

#114 3 things estate agents can learn from marathon training

#113 with Ben Marley of The Estas

#112 with Warren Bowman of CWB Property

#111 There is no risk of under-pricing your home Mr & Mrs Client

#110 with Matt Giggs

#109 with Abigail Grey of Grey & Co

#108 with Dominic Marcel of Lion Estates

#107 How long have you been putting off selling?

#106 with Ben Taylor

#105 with Spencer Lawrence

#104 with Laura Howey

#103 with Lee Woodward

#102 What can agents learn from the Euros?

#101 with Murray Lee of Dreamview Estates

#100 A Century of episodes

#99 What agents can learn from England and Euro 2020

#98 with Ben Gee of Hat & Home

#97 with Chris Trott of Coast & Country

#96 with Jonathan Handford from Fine & Country

#95 with James Kendall of James Kendall Estate Agents

#94 with Damion Merry of Fine & Country

#93 with Matt Baldock of Charles David Casson

#92 Turning challenges into opportunities

#91 with Graham Lock of The FIA

#90 with Lee Dahill of Angels Media

#89 with David Mintz of Normie & Co

#88 Dealing with agents overvaluing

#87 with Charlotte Jeffrey-Campbell of The Able Agent

#86 with Chris Kyriacou

#85 Dealing with disappointed buyers

#84 with Kristjan Byfield of Base Property Specialists & The Depositary

#83 with Ian Macbeth of Avocado Property

#82 with Ed Mead

#81 with Dan Fuoco of Homesearch

#80 with Andrew Hall of Sell My Home

#79 with Sean Newman of Newman Property Experts

#78 with Matt Giggs

#77 with Simon Tillyer of Vouch

#76 with Georgina Cox of MovingWorks & love2move

#75 The Unholy War Unpacked

#74 Wrapping up 2020 with our 3 favourite episodes

#73 with John Paul of The Castledene Group

#73 with Tom Mcgee of Your Move

#72 with Heather Staff from street.co.uk

#71 with Mikus Opelts of Giraffe360

#70 Accountability Part 2

#69 Back to full strength

#68 with Roy Fever of Evolution Properties

#67 with Simon Gates of Homesearch

#66 with Michael Bailey of Keller Williams

#65 with Michael Nettleton of Nock Deighton

#64 with Alex Willis of GOTO Group

#63 with Jamie Cooke from Iamproperty

#62 With John Halman of Gascoigne Halman

World Class Content with Ben Moore

World Class Agency with Michael Day

Fees & personal development with Andrew Overman

World Class Property Presentation with Amanda Lindsay

Is the market slowing down?

World Class Lettings with Sally Lawson

World Class Video anniversary special with Chris Watkin

World Class Viewings with James White

World Class Habits

World Class Innovation with Mark Burgess

Perform like a World Class Agent

World Class Processes

How Empathy makes a World Class Agent

World Class Ethical Agency

World Class Independent Agents

World Class Lettings With Goodlord

World Class Canvassing

World Class Morning Meetings

World Class Virtual Viewings

World Class Agency with Phil Jones

Review of a World Class Week!

Lockdown learnings from Australia with Lisa Novak

Have a bounce back plan with Lewis Thorogood

Bounce back by prospecting with Louis Goldney Sidley

Prepare to bounce back with Tony Morris

John Savage part three - the download

World Class truth telling with John Savage - Part 2 (and special guest Stephen Brown)

World Class truth telling with John Savage - Part 1

Working on your World Class Agency with Emma Vigus

World Class Associates with Nicky Stevenson

World Class Lettings with Charlotte Dyer

Been a tough week on a lot of us.

Why World Class training matters with Charlotte Jeffrey-Campbell

World Class Agency with Stephen Brown

World Class Women in Estate Agency with Georgina Cox, Katie Griffin & Lauren Scott-Simpson

World Class First Days with Mark & Sam

World class Facebook marketing with Paul Long

World Class experiences with Sachin Pabari

World class learning with Richard Rawlings

World Class Agency with Adam Horton

Done is better than perfect

World Class Recruitment with Nicola Broomham

World Class Content with Jerry Lyons

World Class Growth with Paul Broomham

A world class wrap up of Season One

WCA on Tour! We joined the Estate Agents Podcast for a Christmas special!

World Class Agency with NAEA CEO, Mark Hayward

World Class Marketing with Dan Fells

World Class Video with David Thomas

World Class Technology with Ales Spetic

World Class Agency with Rob Brady

World Class PR with Russell Quirk

World Class Agency with Simon Gates

World Class Training with Sarah Edmundson

World Class Negotiations with Ben Gee

World Class Websites with Robin Arnold

World Class Instructions with Spencer Gilbert

World Class Fees with Peter Rollings

World Class Online Marketing with Ed Razzell

World Class Selling with David Leake

World Class Language with Matt Giggs