Built By People

SummaryIn this episode, Shannon Russo shares her unconventional career journey from finance to entrepreneurship, emphasizing the importance of technology, data-driven decision making, and strategic hiring practices. Discover actionable insights on leveraging tools like Salesforce and AI to optimize business operations and leadership lessons on hiring and firing.TakeawaysHire slow by defining clear success criteria before recruiting.Fire fast to maintain a high-performing team.Use technology like Salesforce and Microsoft tools for seamless operations.Leverage data analytics to improve recruitment and client service.Focus on process automation to free up time for strategic growth.

SummaryIn this episode, Dr. Jennifer L. Tabiza shares her entrepreneurial journey from optometry to coaching, emphasizing the importance of resilience, communication, and personal branding in building lasting businesses. Discover practical strategies for scaling, team building, and maintaining momentum in your ventures.Key TopicsEntrepreneurial journey from optometry to coachingBuilding resilient and scalable businessesThe importance of communication and team buildingPersonal branding in the digital ageLeadership behaviors for business success

SummaryIn this episode, Whitney shares her journey from managing animal health crises to leading HR strategies in healthcare organizations. She discusses workforce planning, employee engagement, communication strategies, and the importance of supporting caregivers in the workplace.Key TopicsCareer journey from animal health to HR leadershipWorkforce planning and AI integrationEmployee engagement and communication strategiesBuilding a supportive workplace for caregivers

SummaryKen Sobaski shares his extensive leadership journey, key lessons learned from mentors, and innovative initiatives that transformed businesses. Discover how focusing on people, redefining markets, and maintaining customer-centricity can drive growth and success.Key TopicsLeadership lessons from mentors like Bob Eckert and Mike the ButcherThe importance of building people to build businessInnovative market redefinition strategies at Pillsbury and America’s ThriftCustomer-centric approach and trust in leadershipScaling businesses through talent development and process improvements

SummarySara Schrage shares her journey from recruiting to leading in the ABA industry, focusing on talent acquisition, technology integration, and leadership advice. Discover how she leverages data, builds relationships, and navigates organizational growth.TakeawaysAlways focus on building trust and relationships, especially in remote settings.Leverage technology and data to create targeted, effective communication campaigns.Maintain core organizational principles while embracing growth.Support your team and operate without fear, advocating for what is right.Use innovative tools like ATS and Power BI to optimize talent management.

SummaryIn this episode, Krystal Cooper shares her extensive experience in HR, startup growth, and leadership strategies. She discusses innovative initiatives like peer resource programs, effective employee communication, and the importance of HR's strategic role in business success.Key TopicsKrystal Cooper's career journey and transition into HRImplementing peer resource programs for onboardingEffective communication strategies for remote teamsHR's role in supporting rapid organizational growthLeadership advice for aspiring and current leaders

SummaryIn this episode, Michael Baer shares insights on building strong foundations for growth, the importance of strategic clarity, and how to transition from full-time roles to impactful consultancy. Discover practical advice for early-stage companies and aspiring leaders looking to scale and professionalize their businesses.Key TopicsBuilding strategic foundations for growthThe role of clarity in scaling a businessTransitioning from full-time roles to consultancyPractical advice for early-stage companiesLeadership insights for aspiring consultants

SummaryIn this episode of the Build by People podcast, Don Hammond shares his unique career journey from finance to leadership roles in various organizations. He discusses his current focus on a MedTech startup, emphasizing the importance of productivity and effective communication within teams. Don highlights the need for structured communication to avoid chaos in organizations and shares insights on hiring practices that prioritize respect and productivity over personal likability. He concludes with aspirations for future growth and the importance of courage in leadership.TakeawaysDon Hammond's career path is unconventional, moving from finance to leadership.He emphasizes the importance of productivity in both personal and professional life.Creating scalable and sustainable processes is key to business success.Effective communication requires structure and boundaries.Hiring should focus on respect and productivity, not personal likability.Courage is essential for effective leadership.Employee engagement can be improved through structured communication.Turnaround success is achievable with the right processes and people.Future aspirations include building a strong executive team and infrastructure.Leadership involves making tough decisions for the greater good.

SummaryIn this episode of the Built by People podcast, Kristy Lake shares her journey in the automotive industry, her rise to leadership, and the challenges of navigating change within organizations. She discusses the importance of core values, effective communication, and employee engagement, emphasizing the need for clarity and collaboration in a transforming workplace. Kristy also offers valuable advice on the significance of upfront planning and stakeholder communication in leadership.TakeawaysI've always been in the automotive industry.We're dealing with a lot of change.We need to identify what's important to us.Integrity was most important to every single person.Communication is a struggle for every organization.We want to allow opportunities for employees to speak up.We're trying to condense as much as possible.I hope we have a lot more clarity in our structure.Invest time upfront with your planning to communicate.The more you can communicate upfront, the better.

SummaryIn this episode of the Built by People podcast, Kelly Timpane shares her unexpected journey into HR, emphasizing her focus on operational efficiency and employee engagement. She discusses her current priorities in HR operations, including reducing friction and improving decision-making through analytics. Kelly highlights the challenges of employee communication and the importance of delivering information through multiple channels. She also shares insights on essential tools for HR operations and her aspirations for the future, including the integration of AI in the workplace. Finally, she offers valuable advice for aspiring leaders, encouraging them to take initiative and address problems proactively.TakeawaysKelly Timpane's journey into HR was unexpected but fulfilling.Her focus has always been on helping people function better in systems.Standardizing HR operations can lead to greater efficiency.Effective employee communication requires clarity and multiple channels.Data integration is crucial for informed decision-making.Calmer organizations have clearer data and fewer workarounds.AI will play a significant role in the future of HR.Leaders should not wait for permission to lead.Identifying and addressing problems is a key leadership trait.Proactive problem-solving can elevate one's career in HR.

What does great leadership actually look like when nobody has the answers?In this episode of Built By People, HR leader Erin Goodey breaks down why the most effective leaders today have stopped chasing certainty — and started creating clarity instead. Drawing from her own career journey, Erin shares a leadership framework that's equal parts practical and honest, built specifically for the messy, high-stakes reality HR and people ops professionals navigate every day.If you've ever watched a high-performing team quietly fall apart before the numbers even budged, this episode will feel uncomfortably familiar. Erin explains why energy shifts inside teams almost always precede performance drops — and how leaders who know how to read those early signals can intervene before small cracks become real problems.You'll also hear Erin tackle one of HR's most persistent tensions: the line between empowering your people and micromanaging them to death. Her take is clear — micromanagement doesn't just slow teams down, it manufactures dependency. Real empowerment builds thinkers, not followers. And it starts with asking better questions instead of handing out ready-made answers.The episode also gets into something most leadership content ignores entirely: nonverbal leadership in remote and hybrid environments. When your team can't read the room, silence from leadership doesn't feel neutral — it feels like abandonment. Erin walks through how to close the loop, model vulnerability, and build the kind of psychological safety that makes people actually speak up.In this episode:Why clarity is more powerful than certainty in uncertain timesHow to spot team disengagement before it shows up in your metricsThe empowerment vs. micromanagement trap — and how to escape itNonverbal leadership cues that matter in remote and hybrid teamsHow vulnerability from leaders creates ownership across the whole team

Episode Description:CAVA's stock has risen over 300% since its IPO. Its restaurants average $2.6 million in sales. It's on a path to 1,000 locations by 2032. But behind those numbers is a people strategy that most fast-growing brands get completely wrong.In this episode of Built by People, we sit down with Kelly Costanza, Chief People Officer at CAVA — the woman CAVA's own CEO credits with rebuilding the company's culture from the ground up after a $300M acquisition nearly broke it. Kelly pulls back the curtain on how CAVA turned a cultural crisis into a competitive advantage, and what it actually takes to scale a people-first organization without losing your soul in the process.This isn't a feel-good story about ping pong tables and unlimited PTO. It's a frank conversation about the hard, systematic work of investing in frontline workers — creating real career ladders for hourly employees, redefining leadership competencies for a post-pandemic workforce, and building a "human deal framework" that treats team members as whole people, not just labor costs.If you lead people in the restaurant industry, manage HR at a high-growth company, or are trying to figure out how culture actually scales — this episode will change how you think about your job.What you'll learn:How CAVA rebuilt its culture after a major acquisition — and how they measured itWhy Kelly defines generosity as a business strategy, not just a value statementThe specific career pathways CAVA created for frontline and hourly workersHow emotional resilience became a core leadership competency post-pandemicWhere technology fits in a people-first culture — and where it doesn't

SummaryIn this episode of the Built by People podcast, Brett shares his extensive experience in human resources, focusing on creating better employee experiences and the importance of strategic alignment within organizations. He discusses the evolution of performance management, the critical role of communication in leadership, and the tools that enhance HR efficiency. Brett emphasizes the need for a growth-oriented approach to employee engagement and offers valuable advice for leaders navigating rapid changes in the workplace.TakeawaysBrett has spent his entire career in human resources.Creating better experiences for employees is a key focus.Employee engagement is a critical culture metric.Alignment with business needs is essential for HR.Performance management has evolved from ranking to growth.Communication is a vital leadership skill.Active listening and empathy are crucial for effective communication.Visual tools enhance accountability in team projects.Leaders should prioritize one-on-one interactions.Collaboration and teamwork are essential for effective leadership.

SummaryIn this episode of the Built By People podcast, Roseanne Donohue shares her extensive career journey in HR and cybersecurity, discussing her transition from talent acquisition to overseeing people functions in high-tech environments. She emphasizes the importance of aligning HR priorities with company goals, focusing on employee engagement, career development, and the integration of AI in HR processes. Roseanne also highlights the significance of effective communication and collaboration across departments, as well as the tools and technologies that enhance HR operations. She concludes with valuable advice for leaders navigating the evolving workplace landscape, encouraging them to embrace AI and prioritize what truly matters for their teams.TakeawaysRoseanne transitioned from talent acquisition to HR leadership in cybersecurity.Top HR priorities include career pathing, employee engagement, and AI integration.Effective communication is essential for cross-department collaboration.Career development tools empower employees to identify and bridge skill gaps.AI can streamline HR processes and improve efficiency.Engagement initiatives like Exec Connects foster better communication.Constant reinforcement of company goals is crucial for alignment.Technology tools like Microsoft Teams enhance team collaboration.Leaders should focus on what truly matters for their teams.Embracing AI is vital for future success in HR.

SummaryIn this episode of the Built My People podcast, LaToya Lyn shares her career journey, insights into HR leadership, and the importance of effective communication and relationship building within organizations. She discusses her current focus on strategic priorities, innovative initiatives, and the future outlook for HR. LaToya emphasizes the need for HR to be seen as a revenue function and offers valuable advice for leaders navigating the rapidly changing landscape of employee expectations and technology.TakeawaysLaToya's career journey began with an early interest in employer-employee relationships.She emphasizes the importance of strategic focus in HR roles.Building relationships through informal meetings can enhance communication.HR leaders should prioritize effective communication across departments.Innovative initiatives can strengthen workplace culture and relationships.Employee communication is becoming increasingly challenging in diverse organizations.HR should be viewed as a revenue function, aligning goals with business outcomes.It's essential to focus on solving a few significant problems rather than many minor ones.HR leaders must engage with employees to build trust and transparency.Adaptability and courage are crucial for HR leaders in a changing environment.

SummaryIn this episode of the Built by People podcast, Kevin shares his extensive career journey from South Africa to the US, highlighting his role as VP of People at ELF. He discusses the challenges and strategies involved in integrating multiple brands into ELF, maintaining a strong company culture during rapid growth, and the importance of leveraging technology and AI in HR. Kevin emphasizes the need for transparency in people practices and the significance of soft skills in the evolving landscape of human resources.TakeawaysELF is focused on integrating new brands while maintaining culture.High-performance culture is key to ELF's success.Healthy conflict and mutual accountability drive team performance.Tactical HR work is essential for employee experience.Technology and systems integration are ongoing challenges.AI presents new opportunities for HR innovation.Transparency in people practices is crucial for growth.HR's role is evolving towards creativity and leadership.

SummaryIn this episode of the Built by People podcast, Kristy McCann shares her extensive career journey in HR, highlighting her experiences in various organizations and her transition to leadership roles. She discusses her current priorities, emphasizing the need for effective leadership in a rapidly changing world, and reflects on initiatives she is proud of, particularly in supporting others during challenging times. Kristy addresses the critical importance of communication in organizations and the need for a new approach to HR technology that integrates various systems. She concludes with advice for aspiring leaders, urging them to reflect on their true purpose and impact as leaders.TakeawaysKristy has over 20 years of experience in HR across various organizations.She emphasizes the importance of building leaders for the future.Effective communication is crucial for organizational success.Kristy highlights the need for democratizing education and learning.She reflects on her proudest initiative of supporting others during COVID-19.Kristy advocates for a reset in organizational culture and communication.The integration of HR tech systems is essential for effective data use.Leaders must be aware of their impact on their teams.Kristy believes that true leadership is about serving others.She encourages aspiring leaders to reflect on their legacy.

SummaryIn this episode of the Build By People podcast, Joe Apfelbaum shares his journey from aspiring rabbi to successful entrepreneur and leader. He emphasizes the importance of self-education, leveraging technology, and the power of LinkedIn for business growth. Joe discusses his mission to help others succeed through effective communication and AI integration, while also highlighting the significance of investing in employee training for organizational success.TakeawaysSelf-education is crucial for personal and professional growth.Building a website is just the beginning; marketing is essential.LinkedIn is a powerful tool for networking and business development.AI can enhance communication and engagement in the workplace.Investing in employee training leads to higher dedication and performance.Understanding your unique voice is key to effective AI communication.Tools like Go High Level and Evie AI are essential for operations.Training sales teams can yield significant ROI.Aiming to impact a thousand organizations can create substantial change.Investing in people is the foundation of a thriving organization.

SummaryIn this episode of the Built by People podcast, Juliette Dupre shares her career journey from a litigation paralegal to a leadership role in entertainment technology. She discusses her current priorities in a volatile world, emphasizing the importance of employee wellness and communication. Juliette highlights innovative initiatives like offering free therapy to employees and shares her approach to enhancing engagement through creative communication methods. She also talks about the essential tools for operations, her aspirations for the organization, and offers valuable advice for aspiring leaders, particularly the need for financial acumen in HR.TakeawaysJuliette's career began as a litigation paralegal before moving into tech.She values creating a progressive workplace culture.Employee wellness is a top priority in her current role.Innovative communication methods can enhance employee engagement.Free therapy for employees has made a significant impact.Slack is a key tool for communication in her organization.Juliette aims to create a positive work-life balance for employees.Financial acumen is crucial for HR professionals.HR plays a vital role in managing payroll, the largest company expense.Leadership should focus on both employee well-being and company success.

SummaryIn this episode of the Build By People podcast, Kevin Weishaar shares his unexpected journey in property management, highlighting the importance of leadership, employee engagement, and the integration of AI in operations. He emphasizes the need for effective communication and relationship building over mere accomplishments, providing insights into the evolving landscape of property management and the tools necessary for success.TakeawaysEverything in property management is unexpected.Building leaders and cutting through the noise of data is crucial.AI initiatives are becoming essential in property management.Engagement through communication is challenging but necessary.Regular community groups and team-building events enhance engagement.Staying updated with technology tools is a full-time job.Interconnectedness among team members leads to better decision-making.Building relationships is more important than short-term accomplishments.Big wins may help in reviews but relationships last longer.Inspiring people with a personal touch is key to effective leadership.

SummaryIn this episode of the Build by People podcast, Laurie Shakur shares her journey into HR leadership, discussing the challenges faced in the industry today, including retention, engagement, and the impact of AI. She emphasizes the importance of operational efficiency and strategic impact, highlighting the tools that are essential for HR success. Laurie also shares her aspirations for the future of HR, advocating for a more human and disciplined approach, and offers valuable advice on growth and accountability in organizations.TakeawaysLaurie started her career in sales and marketing before moving to HR.A mentor encouraged Laurie to pursue a career in personnel.Retention and engagement are ongoing challenges in HR.AI adoption presents both challenges and opportunities for HR.Operational efficiency often overshadows strategic impact in HR.Effective communication is crucial in a remote work environment.Laurie emphasizes the importance of HR technology for engagement and wellness.HR should strive to be more human and disciplined.Clear decision-making and accountability are essential for growth.Growth exposes organizational weaknesses that need to be addressed early.

SummaryIn this episode of the Built by People podcast, Tonya Seavers-Evans, Director of Communications and Community Engagement at Cinch Home Services, shares her extensive experience in internal communications. She discusses the importance of trust and transparency in communication, especially in the context of rapid changes brought about by AI. Tonya highlights the challenges of communicating effectively with diverse employee groups and the need for streamlined approval processes. She also shares exciting community engagement initiatives and emphasizes the importance of using data to improve communication strategies. Looking ahead, Tonya expresses her hopes for successfully integrating AI into their communication processes and offers valuable advice for leaders navigating these changes.TakeawaysTrust and transparency are essential in internal communications.AI is changing the landscape of communication and requires adaptation.Streamlining the approval process can enhance communication efficiency.Community engagement initiatives can foster employee involvement.Using multiple communication channels can improve employee engagement.Data analytics is crucial for understanding communication effectiveness.Thoughtful planning of communications can lead to better outcomes.AI can serve as a valuable partner in communication efforts.Leaders should prioritize transparency in using AI.Sharing best practices among communication professionals is vital.

SummaryIn this episode of the Built My People podcast, Sarah Frymire shares her journey from various industries to her current role in technology leadership. She discusses the strategic priorities at OneSource, focusing on workflow refinement and organizational clarity to support growth. Sarah highlights the importance of leadership development through book studies and emphasizes effective communication strategies to engage employees. She also addresses the essential tech tools for HR operations and shares her aspirations for future growth within the organization. Finally, Sarah offers valuable advice to leaders about the significance of clarity and trust during times of change.TakeawaysSarah's career journey spans multiple industries, culminating in a passion for technology.Workflow refinement is crucial for supporting high growth at OneSource.Clarity in leadership is essential for aligning teams with organizational goals.Leadership development initiatives can enhance team performance and engagement.Effective communication strategies are vital for employee engagement.Utilizing technology can streamline HR operations and improve efficiency.AI opportunities are being explored to enhance HR processes.Trust is built through clarity and transparency in communication.Book studies can provide practical applications for leadership development.Organizational growth requires a solid foundation and strategic planning.

SummaryIn this episode of the Built by People podcast, Carlyne Ervin shares her journey in human resources, emphasizing the importance of strategic management training, innovative communication methods, and the critical role of data in HR. She discusses the challenges of implementing training programs, the need for effective communication across diverse teams, and the tools that facilitate HR operations. Carlyne also offers valuable advice for HR leaders navigating rapid changes and rising employee expectations.TakeawaysCarlyne has a two-decade journey in HR, starting as a generalist.Setting clear goals is essential for effective performance reviews.Management training is crucial for employee engagement and retention.Communication must be tailored to meet employees where they are.Innovative methods, like podcasts, can enhance employee understanding of policies.Data is vital for making informed HR decisions and strategies.Streamlining processes can reduce friction in HR operations.Trust in leadership fosters resilience among employees.HR leaders should be intentional and clear in their communication.Tracking progress is essential to avoid operating in the blind.

Transforming HR: From Support Function to Strategic Business PartnerHR is no longer a support function — it’s a business engine.In this episode of Built by People, Nadia Uberoi breaks down how modern HR leaders can move from “running the machine” to driving real organizational transformation using AI, leadership alignment, and business-first thinking.Drawing from her background in psychology and organizational development, Nadia explains why operational excellence in HR is table stakes — and how improving the HR machine unlocks time, energy, and credibility for higher-impact work. We explore the role of AI and automation in people operations, why transformation fails without clearly defined business objectives, and how HR leaders can align performance management, employee well-being, and business strategy.If you’re an HR leader, people ops professional, or executive navigating growth, complexity, or transformation, this conversation will help you rethink how HR creates value — not just support.Why HR must operate as a strategic business partner, not a service functionThe difference between running vs. improving the HR machineHow AI and automation should support clear business objectivesWhy leadership alignment is critical to successful HR transformationHow efficient people operations free up capacity for transformational workWhat organizational development looks like when aligned to business strategy00:00 — Nadia’s career journey and the evolution of HR03:26 — Running vs. improving the HR machine06:10 — What transformational HR work actually means08:54 — Aligning HR, AI, and business objectives11:16 — The future of people leadershipMemorable moments:“Running the machine is table stakes.”“Clearly defined business objectives are crucial.”“Improving the machine is about intentional changes.”🎧 Whether you’re rethinking performance management, scaling people operations, or exploring AI in HR, this episode offers a practical blueprint for building an HR function that drives results.

AI is changing HR faster than most leaders realize—and many organizations are already behind. In this episode of Built By People, DailyPay Chief People Officer Jon Lowe breaks down how AI in HR, earned wage access, and shifting employee behavior are fundamentally reshaping workplace culture, leadership, and the future of work.This episode is especially relevant for CHROs, People Ops leaders, and executives responsible for workforce strategy, employee experience, and navigating HR transformation in 2025 and beyond.Jon Lowe shares a candid look at his non-linear career journey—from early-stage Amazon to Revolut, eToro, and now DailyPay—and how those experiences shaped his leadership philosophy. As Jon notes, “We’re in the second inning of AI in HR,” and the biggest risk for HR leaders isn’t experimentation—it’s thinking too small about what AI will change.DailyPay is a platform that offers on-demand pay and financial wellness solutions for employers and employees. While most services today are instantaneous, paychecks have lagged behind. DailyPay disrupts how employees get paid by giving workers real-time access to their own earned money—helping businesses modernize employee relationships, improve financial well-being, and drive measurable changes in attendance, engagement, and retention.In this episode, you’ll learn:How AI will reshape HR org design, productivity, and decision-makingWhy earned wage access directly impacts employee behavior and outcomesHow the traditional work model is breaking—and what’s replacing itWhy reciprocal value creation is essential for retention and career growthHow mindfulness helps leaders sustain performance in high-growth environmentsKey questions explored:How should HR leaders think about AI beyond incremental efficiency gains?Why does a two-week pay cycle no longer match how people actually work?What does the future of HR look like in the next 12–24 months?Chapters00:00 Jon Lowe’s career journey and leadership evolution03:37 The biggest HR challenges we’re not talking about enough05:41 How earned wage access changes employee behavior08:06 Scaling culture through reciprocal value creation10:32 AI’s real impact on HR and organizational design13:18 Unexpected ways AI is already changing work14:38 Mindfulness, balance, and leadership adviceIf you’re navigating AI adoption, employee experience challenges, or workforce transformation, follow Built by People, share this episode with a colleague, and subscribe for more conversations shaping the future of HR and work.

SummaryIn this episode of the Built by People podcast, Jonathan Brooks shares his unique career journey from working at Arthur Anderson during its collapse to becoming a successful leader in the storage trailer industry. He emphasizes the importance of company culture, employee engagement, and the use of technology in operations. Brooks discusses his vision for growth and offers valuable advice for aspiring leaders, highlighting the significance of emotional intelligence and continuous learning in leadership.TakeawaysI was working at Arthur Anderson through the collapse.I started working on my MBA at Notre Dame.I got involved in operations, sales.We rent them into the supply chains of Fortune 100s.It always starts with our culture.We're about ready to test a new tool.We've been reinventing our commercial strategy.I give every employee my personal cell phone number.We do a semi-annual engagement survey.It's about the people.

SummaryIn this episode of the Build By People podcast, Maddy Niebauer shares her unexpected career journey from the Peace Corps to founding V-Chief, a company that provides fractional chief of staff services. She discusses her current priorities for the business, innovative initiatives like a pro bono program, and the challenges of employee communication in a virtual environment. Maddy emphasizes the importance of work-life balance and offers advice on delegating tasks to avoid burnout.TakeawaysMaddy's career began in the Peace Corps, leading to unexpected paths.V-Chief was launched to meet the needs of part-time chief of staff roles.The company has grown significantly, especially during COVID-19.Maddy prioritizes brand awareness and networking for business growth.She emphasizes the importance of listening to customer needs.A pro bono program supports small organizations making social impact.Employee communication is challenging in a virtual setting.Zoho is essential for operations, including CRM and applicant tracking.AI is utilized for innovative solutions in sales and operations.Maddy advises against hustle culture and promotes work-life balance.

SummaryIn this episode of the Built by People podcast, Jess Smith shares her unique career journey from finance to HR, discussing the challenges faced in the HR landscape today, particularly around engagement and the integration of AI. She emphasizes the importance of reimagining work processes and the need for continuous evolution within HR organizations. Jess also provides valuable advice for aspiring HR professionals, highlighting the significance of understanding AI and prioritizing personal wellness amidst industry changes.TakeawaysJess Smith's career path reflects intentional reinvention.Engagement is a critical concern for HR professionals today.AI presents both opportunities and uncertainties in the workplace.Organizations must evolve continuously to stay relevant.Testing new tools is essential for future HR efficiency.Reimagining work processes is more important than fixing broken systems.HR professionals should prioritize their own wellness.Curiosity and continuous learning are vital in HR.The integration of AI will require a suite of tools.HR is at a pivotal moment that demands proactive leadership.

SummaryIn this episode of the Built by People podcast, host Dallin Demke speaks with John Paul Ales-Barnicoat about his unexpected journey into HR, the current priorities of his organization, and the importance of genuine communication in fostering employee engagement. They discuss the challenges of scaling a startup, the role of technology in enhancing communication, and the significance of understanding employees as individuals. John shares his aspirations for the future of the organization and offers valuable advice on leadership and personal development.TakeawaysJohn Paul Ales-Barnicoat's career path was not traditional, starting as a recruiter.The organization is focused on scaling its commercial business globally.Effective communication is crucial in a dispersed workforce.A leadership series was introduced to bridge communication gaps.Genuine communication fosters a stronger organizational culture.Understanding employees as individuals enhances engagement.Slack is a key tool for community building within the company.AI tools are being leveraged to improve communication authenticity.Future aspirations include ensuring every employee understands their role in the company's growth.Leadership is about serving the people and mission, not personal ego.

Summary In this episode of the Built My People podcast, Pat Porter, a global HR executive, shares insights from his extensive career in human resources. He discusses the importance of driving people strategies that align with business goals, the critical role of communication in employee engagement, and the challenges posed by rapid changes in the business environment, particularly with the rise of artificial intelligence. TakeawaysPat Porter has over 20 years of experience in HR leadership.Driving people strategies is essential for measurable business impact.Effective communication is crucial for employee engagement.Artificial intelligence presents both opportunities and challenges for HR.HR leaders should absorb knowledge about AI to stay relevant.Understanding employee turnover is key to organizational success.Building strong relationships is vital for HR professionals.Culture and strategy must align for effective HR management.Embracing change is necessary for future HR success.

SummaryIn this episode of the Built by People podcast, Lauren Tropeano shares her journey into HR, emphasizing the importance of mentorship, career growth, and the impact of crisis management in the workplace. She discusses her experiences during the Ukraine crisis, the significance of building a strong company culture, and the evolving role of AI in HR. Lauren also offers valuable advice for aspiring HR professionals, encouraging them to embrace risks and develop their human skills.TakeawaysLauren's journey into HR began with a college class in organizational behavior.Mentorship played a crucial role in Lauren's career development.Crisis management in HR can involve humanitarian efforts, as seen during the Ukraine crisis.Building a strong company culture requires clear communication and leadership principles.AI is becoming an essential part of the HR conversation, enabling better workforce design.Aspiring HR professionals should focus on developing their human skills and AI fluency.Getting uncomfortable often signals growth in one's career.Effective communication is critical during times of change.Leaders should lead by example to foster a positive company culture.Taking risks can lead to rich career opportunities.

SummaryIn this episode of the Built by People podcast, Nick Avery discusses his role at Carta, focusing on the integration of new acquisitions and the challenges of cultural integration. He emphasizes the importance of communication in ensuring a smooth transition and shares insights on balancing meetings with strategic initiatives. Nick also addresses the impact of AI on HR processes and the tools essential for team efficiency. He advocates for a shift in performance management and encourages a culture of risk-taking and innovation within organizations.TakeawaysWe're building an ERP for private capital.Culture is a funny thing.Communication is key and it sounds basic, but it's true.Meetings can often be a time suck.I think AI has a lot of opportunity.Performance management processes disappoint so many people.We need to take on more risk.Now's the time for big ideas.We're rethinking everything at Carta.I love it. I love pulling in Einstein for that.

SummaryIn this episode of the Built By People Podcast, Valentina shares her unique career journey from being an immigrant to becoming the Chief People Officer at Curana Health. She discusses the challenges and opportunities in healthcare HR, the importance of building a unified culture across diverse teams, and her evolving philosophy on leadership. Valentina emphasizes the need for HR leaders to engage with real business problems and offers valuable advice for those aspiring to make an impact in the field.TakeawaysValentina's career was shaped by her immigrant background.She transitioned from law to screenwriting and then to HR.Her experience at Bridgewater shaped her approach to people management.Valentina emphasizes solving problems from root causes.Understanding provider motivation is key in healthcare HR.Building a unified culture requires tailored approaches for different teams.Exit interviews can provide valuable insights for engagement.Leadership involves interrogating problems rather than influencing decisions.HR leaders should focus on solving business problems to gain influence.Chapters00:00 Valentina's Career Journey: From Law to Healthcare02:23 The Mission of Kirana Health: A Personal Connection05:23 Challenges in Healthcare HR: Understanding Provider Motivation08:05 Building Culture Across Diverse Clinical Teams10:36 Leadership Evolution: From Influence to Alignment11:40 Advice for Rising HR Leaders: Take Your Seat at the Table

SummaryIn this episode of the Built My People podcast, Dina Perreault shares her unique career journey from the military to HR, discussing her current priorities, challenges in finding technical talent, and the importance of effective communication within organizations. She emphasizes the need for HR professionals to act as business partners and the role of AI in enhancing HR functions, while also addressing the significance of personal interaction in the workplace. Dina concludes with advice for HR professionals to focus on business impact and execution.TakeawaysDina's career path transitioned from military to HR.Succession planning and talent pipeline are current priorities.Finding technical talent is a major challenge in HR.Repetitive employee questions can be demoralizing for HR.Creating an FAQ page improved employee communication.Quarterly management training helps reduce repetitive questions.Operational leaders are critical partners in HR.AI can assist but cannot replace human interaction.Effective communication is key to employee engagement.HR professionals should lead with business impact.

SummaryIn this episode of the Built by People podcast, Desiree Aprekuma shares her unexpected journey into HR, the challenges of managing remote teams, and the innovative tools and technologies shaping the future of human resources. She emphasizes the importance of creativity in problem-solving and the need for HR professionals to stay curious and adaptable in a rapidly changing environment. Desiree also discusses her aspirations for growth within her organization and offers valuable advice for fellow HR leaders.TakeawaysDesiree's career in HR began unexpectedly through a mentor's encouragement.Remote work presents unique challenges in team engagement and connection.Creativity and technology are essential for effective HR management.AI is a significant focus for improving HR processes and efficiency.HR tools like Workday are critical for managing people functions.Change management is vital when implementing new HR processes.Recruitment is a priority for Desiree's organization as they grow.Understanding both people and business metrics is crucial for HR leaders.Curiosity about employee stories enhances HR effectiveness.HR professionals should strive to have a seat at the leadership table.

SummaryIn this episode of the Build by People podcast, Billy Parsons shares his extensive career journey, highlighting his experiences in various sectors including healthcare and retail. He discusses the current challenges facing HR, particularly the impact of AI on workforce dynamics and the importance of maintaining a human element in HR practices. Billy emphasizes the critical role of effective communication within organizations to ensure that leadership ideas are effectively conveyed to all employees. He concludes with valuable advice for HR professionals on problem-solving and supporting their teams.TakeawaysBilly Parsons has 15 years of experience in healthcare and 12 years in retail.AI poses both opportunities and challenges for HR.Maintaining a human element in HR is crucial despite AI advancements.Operational challenges can hinder HR effectiveness, regardless of team quality.Effective communication is essential for organizational success.Leadership ideas often fail to cascade down to frontline employees.HR should focus on solving problems for employees.Billy emphasizes the importance of team success over individual success.Communication structures need to be solidified for better engagement.HR professionals should strive to free employees to focus on their passions.

Join us as we dive into the journey of Ram Palaniappan, CEO of Earnin, who transformed a simple idea into a groundbreaking financial wellness platform. Discover how Earnin is revolutionizing payroll by providing employees with instant access to their earnings, reducing financial stress, and enhancing productivity. Learn about the future of pay and how continuous access to wages is reshaping the workplace. Tune in for insights on financial wellness, employee empowerment, and the evolving landscape of HR technology.Key Points We CoverRam's career journey from logistics to financial services.The inception of Earnin from a simple idea to a platform.How Earnin provides instant access to earnings.The impact of financial stress on employee productivity.The future of payroll as continuous and streaming.Benefits of Earnin for both employees and employers.The role of financial wellness in employee satisfaction.Earnin's approach to modernizing payroll systems.The importance of authentic leadership in HR.Advice for founders in HR tech: stay close to customers.EarnIn is an app that gives you access to the pay you've earned - when you want it. Get paid for the hours you've worked without waiting for payday.

SummaryIn this episode of the Built By People podcast, Shaunta Collier-Rankin shares her unique journey into human resources, emphasizing her focus on staff retention and growth. She discusses the challenges of navigating system implementations and the importance of having responsive HR tools. Shantae also highlights her aspirations for the future of her organization and offers valuable advice for aspiring HR professionals, stressing the strategic role of HR in business.TakeawaysShaunta fell into human resources unexpectedly.Her top priority is staff retention and growth.Navigating system changes is a significant challenge.The HR platform is essential for employee lifecycle management.Responsive partners are critical for HR success.She hopes for a fully functional system in 12 months.HR is a strategic partner in organizations.Aspiring HR professionals should pursue their passion.HR professionals can bridge gaps between employees and supervisors.You have the power to make a difference in HR.

SummaryIn this episode of the Built By People podcast, Nancy Hauge shares her unconventional journey from aspiring artist to a prominent figure in corporate HR. She discusses the transformative changes she has implemented in organizations, particularly through the adoption of new technologies and the elimination of outdated performance evaluations. Nancy emphasizes the importance of adapting to the evolving workforce dynamics, especially with the decline in birth rates and the rise of AI. She concludes with powerful advice for HR leaders about finding value in their roles and not settling for less.TakeawaysNancy's journey began in the arts before transitioning to HR.She found a welcoming environment in Silicon Valley that encouraged authenticity.Technological advancements have allowed for significant changes in HR practices.Performance evaluations are outdated and detrimental to employee morale.The workforce is declining, presenting challenges for HR leaders.AI should be viewed as a solution, not a threat.HR must adapt to the expectations of millennials and Gen Z.Leadership requires navigating unpopular decisions for long-term success.Finding a supportive organizational culture is crucial for HR professionals.Improvisation has been key to Nancy's career success.

SummaryIn this episode of the Built By People Podcast, Melissa Leneis shares her extensive career journey in HR, highlighting her experiences across various industries and her evolution into a CHRO role. She discusses the importance of inclusion, community, and well-being in the workplace, and how these elements drive performance and engagement. Melissa reflects on defining moments in her career, the challenges she faced, and the legacy she hopes to leave as an HR leader. She concludes with valuable advice for future HR professionals, emphasizing the need for purpose, humanity, and a focus on talent investment.TakeawaysMelissa's career spans various industries including defense and technology.She was inspired to pursue HR after hearing a Disney HR leader speak.Inclusion and community are central to her HR philosophy.She transformed HR from transactional to enabling roles.Melissa's defining moment was realizing the impact of inclusion-based work.She introduced global family planning benefits and expanded parental leave.Leadership upscaling is critical for effective strategy implementation.Her legacy aims to make organizations and people better.She advises future HR leaders to lead with purpose and humanity.Investing in talent is essential for organizational success.Navigating the HR Landscape: Melissa Leneis' JourneyThe Power of Inclusion in the Workplace"Inclusion isn't just about representation.""Lead with purpose, but stay human.""Thank you very much for the opportunity."Chapters00:00 Melissa's Career Journey in HR 03:26 Defining Moments in Inclusion and Leadership06:06 Challenges and Legacy in HR Leadership

SummaryIn this episode of the Built by People Podcast, Carolina Terrazas shares her inspiring journey in HR, discussing the pivotal moments that shaped her career. From being unexpectedly thrust into a leadership role to navigating international moves, Carolina emphasizes the importance of courage, resilience, and adaptability in personal and professional growth. She highlights transformative HR initiatives and the significance of understanding unique company cultures while adapting leadership practices. Ultimately, Carolina encourages listeners to embrace curiosity and the ability to unlearn in a rapidly changing world.TakeawaysCarolina's career in HR began unexpectedly but became a passion.A key mentor saw potential in Carolina that she didn't see in herself.Growth occurs when we are trusted to rise to the occasion.Courage involves moving forward despite fear.Transitions in her career taught Carolina resilience and empathy.Preparation for change is less about knowledge and more about confidence.Meaningful HR changes can have lasting impacts on employees.Adapting practices to fit unique company cultures is crucial.Curiosity and adaptability are essential in today's fast-paced world.The ability to unlearn and relearn is vital for success.Chapters00:00 Carolina's Journey in HR03:37 The Impact of Trust and Leadership05:26 Navigating Career Transitions07:35 Driving Change in Organizations11:53 Adapting and Evolving in a Changing World

SummaryIn this episode of the Built by People Podcast, Liezl Tolentino shares her extensive career journey in HR, emphasizing the importance of coaching, self-care, and the impact of leadership during challenging times. She discusses her sabbatical, defining moments in her career, and the challenges she faced as an HR leader, particularly during the COVID-19 pandemic. Liezl also highlights the significance of building confidence, minimizing self-doubt, and leaving a positive legacy in the workplace.TakeawaysHR can be a key driver in transformation and value creation.Taking a sabbatical can provide clarity and energy for future endeavors.Healthy selfishness is crucial for personal and professional well-being.Building trust with employees is essential during crises.Self-acceptance helps minimize self-doubt and negative self-talk.Practicing gratitude can rewire your brain for positivity.Leaders should focus on their strengths to build confidence.The legacy of an HR leader should be about positive impact.HR leaders have the privilege to make a significant impact on humanity.Chapters00:00 Liezl's Career Journey03:41 The Power of Coaching06:11 The Importance of Taking a Sabbatical07:57 Defining Moments in HR Leadership11:17 Overcoming Challenges as an HR Leader15:51 Building Confidence and Minimizing Self-Doubt15:57 Legacy and Impact as an HR Leader17:39 Parting Advice for HR Leaders

SummaryIn this episode of the Built By People Podcast, Leah Buckley shares her non-traditional career journey in HR, highlighting key influences and mentorship that shaped her path. She discusses critical decisions made during acquisitions, the importance of building business partner teams, and the challenges of making unpopular decisions for long-term benefits. Leah emphasizes the significance of implementing competencies and leveling in organizations and provides advice for early career professionals on valuing their voices and ideas.TakeawaysLeah's career journey in HR was non-traditional and exploratory.Key influences include her father and mentors from Target and Amazon.Navigating critical decisions during acquisitions can build trust.Building business partner teams provides essential support for leaders.Unpopular decisions can lead to long-term organizational benefits.Implementing competencies and leveling is crucial for employee growth.Foundational steps are necessary for successful HR initiatives.Early career professionals should value their voices and ideas.Mentorship plays a significant role in career development.Chapters00:00 Leah's Non-Traditional Career Journey06:23 Navigating Tough Decisions in HR12:28 Advice for Emerging Leaders

SummaryIn this conversation, Heidi shares her extensive career journey in HR, detailing her rise from a content writer to CEO and now president of isolved Talent Acquisition. She discusses the challenges faced during a surge in job applications, particularly during mass layoffs in tech, and how her team adapted by implementing AI-driven solutions to streamline the recruitment process. Heidi emphasizes the importance of quality over quantity in candidate applications and shares valuable lessons learned from her experiences, including the need for clear job ads and effective screening processes. She concludes with advice on leveraging AI effectively in recruitment.TakeawaysHeidi's career began in marketing and evolved into HR.She faced overwhelming job applications during tech layoffs.Quality of candidates is more important than quantity.AI tools helped streamline the recruitment process.Well-written job ads are crucial for attracting the right candidates.Candidate matching AI can surface the best fits.Understanding the job role is essential for effective hiring.Recruiting should be treated as a system, not a linear pipeline.Over-automation can lead to challenges in recruitment.Inputs to AI systems must be continuously refined.Chapters00:00 Heidi's Career Journey in HR02:03 Navigating High Volume Job Applications04:33 Implementing AI in Recruitment07:04 Lessons Learned from Recruitment Challenges10:08 Parting Advice on AI Utilization

SummaryIn this conversation, HR strategic leader and VP of People at 15Five, Karina Young, shares her extensive experience in scaling tech organizations and the challenges faced in HR, including burnout and manager enablement. She discusses the importance of data in advocating for HR needs, the role of executives in program rollouts, and the significance of measuring HR impact through various metrics. Karina concludes with advice on making small, incremental changes for personal and professional growth.TakeawaysHR burnout is unfortunately more and more common given shrinking team sizes.Karina uses data to advocate for the right balance with headcount.Executives must play a big role in the rollout of the manager enablement program to ensure their success.Peer-to-peer learning creates a cool community that drives continuous engagement.One small shift every day makes you better.Chapters00:00 Karina's Journey in HR02:06 Addressing HR Burnout04:07 Manager Enablement Challenges06:41 Measuring HR Impact08:42 Parting Advice for Growth

SummaryIn this episode of the Built by People Podcast, Monet Williams shares her career journey from a student with a passion for people to a leader in organizational transformation. She discusses key influences that shaped her path, including her experiences at McKinsey and the Red Sox, and highlights the importance of understanding employee needs and community engagement. Monet emphasizes the significance of employee resource groups and the need for HR leaders to adapt to constant change in the workforce. She concludes with valuable advice for emerging leaders on facilitating change and making it easier for people to do the right thing.TakeawaysMonet describes herself as a 'people nerd'.Her early experiences shaped her career path away from engineering.She spent 11 years at McKinsey focusing on people and organization.Listening to concerns is crucial in high-stakes situations.Expanding customer bases can lead to meaningful change.Credibility can be a challenge when proposing new ideas.Change management requires addressing people's fears and uncertainties.Employee resource groups can enhance culture and retention.HR leaders should align ERGs with business impact.Facilitating change involves removing barriers for employees.Chapters00:00 Monet's Career Journey: From Student to Consultant03:21 Key Influences and Career Shifts06:11 High-Stakes Decisions and Change Management09:07 Leadership Strategies and Employee Resource Groups10:47 Future of HR: Adapting to Change

SummaryIn this conversation, Jill Wrobel shares her career journey from being an actuary to becoming the CHRO of Brunswick Corporation. Jill discusses the challenges faced in fostering a culture of continuous improvement within the organization, especially during rapid growth periods. She outlines concrete steps taken to address these challenges, the impactful outcomes of their efforts, and offers recommendations for others looking to implement similar strategies in their organizations.TakeawaysContinuous improvement is critical for our internal workforce.Storytelling drives a culture of continuous improvement.Walk the walk, model the behaviors.Celebrate the wins and near misses.Lead with the heart in HR.It's an obligation to lead with authenticity.Chapters00:00 Jill's Career Journey in HR03:11 Fostering a Culture of Continuous Improvement05:59 Concrete Steps for Continuous Improvement08:36 Impactful Outcomes of Continuous Improvement11:18 Strategies for Driving Continuous Improvement14:18 Closing Thoughts and Reflections

In this episode of the Built by People podcast, Sharon John shares her extensive career journey in HR, emphasizing the importance of total rewards and the impact of COVID-19 on compensation practices. She discusses her career-defining moments, the challenges of communication in a global context, and her aspirations for leaving a lasting legacy in HR leadership. Sharon advocates for transparent communication and the need for HR professionals to evolve into strategic partners within organizations.

SummaryIn this episode of the Built by People podcast, Jim Miller, the Head of People at Ashby, shares his extensive experience in talent acquisition and human resources. He discusses his career journey, the challenges he faces in HR, particularly around headcount planning and growth, and the importance of internal partnerships in building effective HR strategies. Jim also offers valuable advice for aspiring HR professionals, emphasizing the need to be proactive in career development.TakeawaysJim Miller has 25 years of experience in talent acquisition.He is currently the Head of People at Ashby, focusing on ATS technology.The company's top priority is organizing a company-wide offsite for remote employees.Jim faces challenges related to growth and headcount planning.He emphasizes just-in-time hiring based on business outcomes.Internal partnerships with product and engineering teams are critical for success.Transparency in compensation is essential for attracting talent.Jim wishes for faster feature development in HR systems.He aims to build a more specialized HR team in the future.Proactivity in career opportunities is key for aspiring HR professionals.