Resilience Rocks Sales

In this episode of Resilience Rocks Sales, host Stacey welcomes Xiang Li, a mental health counsellor and art therapist, to discuss the issue of burnout, particularly in the sales industry. Xiang shares personal experiences and professional insights into the causes and symptoms of burnout, emphasising that it is not just limited to sales professionals but can affect anyone, including leaders, managers, and parents. Key symptoms like extreme tiredness, resistance to work, cravings for junk food, and anger are discussed, providing listeners with a framework to identify burnout in themselves or others.   Xiang recounts her own journey with burnout, from her time in the sales and marketing industry to becoming an art therapist. She highlights the importance of recognising the warning signs early and the detrimental effects if left unaddressed, such as depression and suicidal tendencies. Xiang also dispels myths about psychiatric care, explaining it’s not just for severe cases but can be beneficial for anyone struggling with mental health. She highlights the importance of slowing down, self-care, and understanding one's own limits to effectively manage stress and avoid severe burnout.   The discussion digs into practical tips and strategies to prevent burnout. Xiang suggests small, manageable steps like incorporating self-care routines, eating healthily, high-quality sleep, and practicing mindfulness and meditation. She shares how even brief moments dedicated to self-care, like longer showers or stepping outside for fresh air, can significantly improve mental well-being. Music and art are also highlighted as therapeutic outlets. The conversation ends with a reminder that being in tune with one’s mental health is crucial for long-term sustainability in both personal and professional life. Connect with Xiang at https://www.linkedin.com/in/xiangliarttherapy/ Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify     About Xiang: Xiang Li is a registered Professional Art Therapist (AThR), counsellor and award-winning artist. Xiang has lived experience with mental health. Xiang is committed to use art and art therapy to support better mental health and well-being in our society.

In this episode of Resilience Rocks Sales, Stacey is joined by Regan Barker, Head of Revenue Operations at Grant Thornton. The two discuss Regan's career journey from marketing in professional services to her current role, where she extends sales capabilities and integration between sales, marketing, and revenue profitability. Regan shares how she builds and nurtures her team and emphasises the importance of resilience in achieving long-term success.   Regan takes us deep into intelligent sales strategies that focus on building long-term relationships, rather than quick sales. She brings fresh perspectives on embedding great practices within a firm, leveraging sales enablement, and ensuring alignment between different business functions. The episode also touches on personal practices for building resilience, including meditation and journaling, and the significance of positive self-talk.   If you would like to connect with Regan, she is an active LinkedIn user and enjoys early morning virtual or face-to-face coffees. You can find her at https://linkedin.com/in/ReganBarker   Highlights: - Transition from marketing to revenue operations leadership - Importance of aligning sales and marketing teams - Role of resilience in sales success - Building a strong sales enablement structure - Strategic long-term relationships vs. quick-win tactics - Personal resilience practices from journaling to fitness goals - Critical role of continual learning and team support

In this episode of Resilience Rocks Sales, we get to know the inspiring journey of Maranda Dziekonski. Maranda, a remarkable leader in the customer success space, shares her story of overcoming extreme poverty, and other adversities from her childhood in rural Michigan. Her path is a testament to resilience, having navigated through significant life challenges such as early emancipation, becoming a single mother at a young age, and establishing a successful career.   Maranda discusses the pivotal moments in her life that led her to choose a path of resilience and self-improvement. She sheds light on the importance of having a supportive community, sharing anecdotes about her grandmother's life-changing advice and her husband's unwavering encouragement. Her narrative demonstrates how emerging from hardship with a mindset geared toward growth and self-belief can lead to extraordinary outcomes, both personally and professionally. Maranda's determination and success story are sure to resonate with and inspire many.   The episode also touches upon leadership strategies, particularly in startup environments. Maranda emphasizes the need for resilience in early-stage startups, discussing the challenges that come with unpredictability and rapid changes. She provides insights on how leaders can effectively support their teams through communication, directness, and adaptability. Maranda also reflects on her experiences handling difficult situations like company layoffs and maintaining team trust and morale during tough times. This episode is packed with valuable lessons on resilience, leadership, and personal growth that will benefit anyone facing challenges in their careers or personal lives.    Connect with Maranda on LinkedIn at https://www.linkedin.com/in/marandaanndziekonski/ Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify     About Maranda: Maranda Dziekonski is the SVP of Customer Success and Ops at Datasembly. Maranda has over 20 years of experience both working in and building world-class operations.   She has extensive experience building and scaling teams in early and mid-stage startups and has been part of 4 companies with successful exits (one unicorn). Fun fact: Maranda is now working on her 9th startup!   While she has owned everything from sales and marketing, HR, biz ops, and various other functions, her passion remains with Customer Success.   Maranda has been honored as a Top 50 CCOs to Watch, Top 25 Customer Success Influencer for 2021, 2022, and 2023, and various other awards for CS and Leadership. She also sits on numerous boards and is on the advisory board for the University of San Francisco's Customer Success and Insights MBA Program.

In this episode of Resilience Rocks Sales, we meet Samantha J Brunskill, an expert in personal branding and luxury brand creation. She introduces us to the concept of choosing the right buyer and designing your sales process around presupposing people are empowered and self-led.   Samantha shares insights from her journey, including her success with the Illuminate Summit, her early struggles and achievements in her family's property development business, and dealing with negativity when building a brand that is authentically you.   The conversation digs into the importance of resilience, the power of personal stories in sales, and unique approaches to building a personal brand.    Connect with Samantha on Instagram DM her the word BOOKS and she’ll send you a free copy of her books   Get tickets for Illuminate Summit in September at https://www.eventbrite.com.au/e/illuminate-summit-tickets-947024103587   Connect with Stacey on LinkedIn or Instagram   Listen to Resilience Rocks playlist on Spotify     About Samantha J: Samantha J. is an award-winning entrepreneur hailed as "The Illuminator" by Forbes for her trailblazing approach to purpose-led entrepreneurship. Turning her personal traumas into sources of hope, she built a multi-8-figure empire by the age of 22, overcoming challenges of sexual abuse and mental health. A globetrotter and perpetual learner, Samantha J. has studied under leading experts in neuroscience, shamanism, sacred sexuality, trauma, entrepreneurship, and leadership. She developed her unique methodology, The Illuminator Method, to help entrepreneurs find deep fulfillment while building the life and 6-8+ figure empire of their dreams. Recognized as one of Business Elite's Top 40 Under 40 entrepreneurs, Samantha is a 6x best-selling author and a 5x Women Changing the World award finalist and winner of the Women Changing The World - Emerging Leader of the Year (bronze). She has been featured alongside Oprah, spent time with Richard Branson, Sarah Ferguson the Duchess of York, Dr. Terrai Trent. Her next book will be featured in the Oscars hampers, and is being launched in New York October 2024. She has empowered thousands of entrepreneurs worldwide and is on a mission to make a billion philanthropic impacts through her business school and branding agency.

In this episode, Stacey chats with James Michael from Justified Talent about his unique journey from the military to becoming a small business sales recruiter.   James shares his insights on resilience, the psychology of performance, and his innovative approach to recruitment that ditches the traditional resume for behavioural analytics.   Highlights: James Michael's Background The Navy and the Army Experience Transition to Sales Building Justified Talent Innovative Recruitment Approach Culture in Recruitment   Connect with James on LinkedIn or at www.JustifiedTalent.com Get the Scorecard at https://justifiedtalent.scoreapp.com/ Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify     About James: Having reinvented himself, professionally, 5 times, over his working life so far, James Michael, at age 55 launched his first ever recruitment firm.   Justified Talent works with Founders and small business owners to recruit their first sales professionals.   James nominates 'resilience' as one of the key contributors to his success.

In this episode of Resilience Rock Sales, Ben Angel, author of The Wolf is at The Door - How to Survive & Thrive in an AI-Driven World, discusses the impact of artificial intelligence on businesses, particularly in sales.   Ben shares his journey, insights on AI's fast-evolving landscape, and gives practical advice on leveraging AI tools while being cautious of its risks.   He also explores the importance of resilience and discusses steps individuals and business owners can take to stay ahead of the curve.   Highlights: The Importance of Ben's New Book The Impact of AI on Business and Society Challenges and Risks of AI The Reality of AI-Generated Content Privacy and Intellectual Property Concerns with AI Historical Context of Technological Disruptions Practical Steps for Individuals and Business Owners Music as a Ritual for Resilience   Connect with Ben at www.thewolfofAI.co Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify     About Ben: Ben Angel is a bestselling author who has predicted trends in business, health, tech and marketing for nearly two decades. As a VIP contributor to Entrepreneur for 8 years, his weekly videos have amassed millions of views. His latest book, The Wolf is at The Door - How to Survive & Thrive in an AI-Driven World explores how AI will reshape work, commerce, relationships and reality, to prepare leaders for the future.

In this episode of Resilience Rocks Sales, host Stacey Copas is joined by Denise Murtha Bachmann to explore the transformative power of curiosity in sales. Denise shares her 30-year journey from door-to-door sales to becoming a leading voice in AI and machine learning within the sales industry. Together, they discuss how curiosity can enhance client relationships, the pitfalls and potentials of AI in sales, and practical advice for sales leaders. Denise also highlights the importance of resilience, continuous learning, and maintaining a growth mindset. Highlights: Denise’s unique journey from music and fashion merchandising to a top sales professional The transformative power of curiosity in sales The role of AI and machine learning in modern sales processes The importance of simplifying tech tools for effective sales management Personal stories and strategies for maintaining credibility in sales The impact of resilience and a growth mindset on sales success Engaging with LinkedIn for inbound sales opportunities The concept of being "audible ready" in sales conversations Chapters: [00:01:25] - Denise’s Sales Journey [00:02:49] - Early Career and Door-to-Door Sales [00:05:22] - AI and Machine Learning in Sales [00:10:15] - Pitfalls of Sales Automation [00:14:17] - Advice for Sales Leaders [00:19:08] - Establishing Credibility on LinkedIn [00:23:37] - Content Creation Strategy [00:26:48] - The Role of Curiosity in Sales [00:32:26] - Being "Audible Ready" [00:35:31] - Resilience in Top Performers [00:39:44] - The Power of Music to Change State [00:45:07] - Closing Remarks & How to Connect with Denise Connect: Connect with Denise on LinkedIn Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify Sponsor: Academy of Resilience Inner Circle – For more information, visit academyofresilience.com.au Follow & Subscribe: To stay updated on upcoming episodes, be sure to follow us on your preferred podcast platform. The best sales professionals don't just listen, they take action! Visit resiliencerocks.com to access resources mentioned in today’s episode and rock your sales goals. Thank you for tuning in. If you found value in this episode, please leave a review and share it with your network. Until next time, be your best!   About Denise: Denise Murtha Bachmann is a powerhouse in the world of sales, boasting an impressive track record of over 30 years in consultative selling. Throughout her illustrious career, Denise has successfully negotiated and closed deals exceeding a remarkable $74 million, collaborating with some of most prestigious Fortune 500 organizations. The latter half of her sales career, over a decade was spent immersed in the realm of Artificial Intelligence and Machine Learning (AI/ML), sparked an enthusiasm for these new technologies. However, as exciting as the AI/ML technologies were, so many organizations were struggling with leveraging AI effectively. So, in 2022, with her entrepreneurial spirit and enthusiasm for AI, Denise left the corporate world to chart a new path. She founded Success with AI, driven by a mission to guide organizations through the transformative shifts brought about by AI but with a Human focus. Shortly thereafter, with her sales passion and exceptional sales success, Denise launched Sellovatorz™. Denise's brainchild, Sellovatorz™, is a pioneering program designed to empower high-level sales organizations and professionals. Sellovatorz™ is a revolutionary force, ushering sales organizations, executives, and professionals into the era of AI integration in four crucial areas of the sales process. The result? Enhanced efficiencies that empower organizations to then shift their focus and prioritize the human touch within their sales strategies. This entails not only cultivating relationships but also elevating every aspect of the sales process where a human touch is irreplaceable. The outcome is the creation of new pipelines and the successful closure of existing business, ensuring quota attainment and boosting revenue. Denise's deep-seated commitment to elevating the human dimension in AI has led to strategic collaborations with those whose mission it is to push the boundaries for ethical AI and #humanfirst. Her visionary leadership has earned her recognition in the Top 100 Innovators and Entrepreneurs Magazine, In addition to her standing as a LinkedIn Top Voice 2024 and Top Sales Voice. Beyond her professional accolades, Denise's passion for enhancing the human experience extends to her personal life. With a keen focus on family, she strives to create a lasting legacy for her loved ones.. This unshakable commitment drives her every day, motivating her to reach new heights in both her professional and personal journey.

In this episode of Resilience Rocks Sales, we meet Leslie Greenwood, a dynamic force in the world of sales, leadership, and community building. Leslie shares her journey from being a 'stay-at-home mom' to becoming a successful sales leader and the co-founder of Wednesday Women, a platform dedicated to highlighting executive women throughout the year.   Diving deep into the essence of resilience in sales, Leslie opens up about her early challenges and the scrappiness required to succeed in the startup world. Her story is a testament to the power of resilience, a trait that Leslie embodies in every facet of her life. From making telemarketing calls in college to navigating the complexities of SaaS startups without a clear path, Leslie's journey is not just inspiring but also deeply instructional for anyone looking to make their mark in sales or any competitive field.   Leslie introduces us to the concept of evangelism in sales, passionately discussing how exceeding expectations can transform customers into evangelists. Her insights on building communities, leveraging social capital, and the significance of fostering genuine connections add valuable layers to our understanding of modern sales strategies.   Whether you're a seasoned sales professional or new to the field, Leslie's experiences and advice offer a wealth of wisdom on resilience, community building, and leveraging personal stories to inspire and engage. Join us as we explore the intersection of sales and resilience with one of the most influential voices in the community-led growth model.   Connect with Leslie on LinkedIn Follow Wednesday Women on LinkedIn Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify     About Leslie: Leslie is the founder of Chief Evangelist Consulting and Wednesday Women, a start up advisor and a champion of diversity in tech.

In this episode, I had the opportunity to sit down with Todd Hartley, the powerhouse behind Wirebuzz, to find out the secrets of securing a 'yes' more often.   Todd shares his journey from a struggling sales novice who accidentally found the best way to sell his agency services, to becoming a sought-after sales trainer on the world's biggest stages.   Todd dissects the psychology of a successful sale and the critical need for resilience while spotlighting the valuable role of video in compelling sales narratives.   Show Highlights: Todd's Journey: From digital marketing agency owner to becoming Tony Robbins' go-to sales training expert. The Power of Video in Sales: How creating simple, persuasive videos shifted Todd's sales from zero to hero. Resilience in Sales: Todd breaks down how resilience plays a crucial role in overcoming the most common sales challenges. The Art of Video Pitching: Practical tips on using video to enhance clarity, certainty, and collaboration in sales pitches. Managing Rejection: Embracing rejection as a stepping stone to sales success. Tools of Trade: Todd introduces Clarity.video, a revolutionary tool for leveraging video in sales processes.   Key Takeaways: - The importance of clarity, certainty, and the ability to collaborate in making successful sales. - Understanding the psychology behind sales and the need to address potential customers' three psychological needs. - Strategies to effectively use video in sales pitches, engagements, and follow-ups.   Resources Mentioned: - Academy of Resilience - Wirebuzz - Clarity.video - Resilience Rocks playlist on Spotify   Connect with Todd: - Website - LinkedIn   Connect with Stacey: on LinkedIn Instagram   Closing Thoughts: Todd's insights are a gift for any sales professional looking for a more resilient, engaging, and successful sales methodology. If you're looking to elevate your sales game and take advantage of the undeniable power of video, this episode is a must-listen.   Resilience isn't just a tool for overcoming rejection; it's the backbone of transformative sales strategies that lead to success.   Remember to subscribe to Resilience Rocks Sales to stay updated on practical strategies from sales leaders and success stories that inspire you into action.   Till next time, be your best and keep rocking your sales game!   Your Host, Stacey Copas Founder, Academy of Resilience

In this episode of Resilience Rocks Sales, Stacey is joined by Ben Jones, a seasoned expert in generating high-converting leads and developing young entrepreneurs. Ben shares his journey from selling vegetables on the roadside to becoming a successful figure in the sales landscape. He discusses the importance of resilience in sales, the transformative power of entrepreneurship from a young age, and how selling door to door shaped his skills and mindset. The conversation also covers the significance of choosing the right lead generation platforms, with a spotlight on the potential of YouTube ads.  Connect with Ben on LinkedIn or www.titanmarketer.com or www.youthinbusiness.com Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify     About Ben: Benjamin is a serial entrepreneur and international keynote speaker. He’s co-founder of Titan Marketer that has helped a wide range of businesses generate millions of dollars in sales with YouTube Advertising. He also founded Youth In Business, which helps kids start and scale businesses that make sales in less than a week. Benjamin's passion is in enhancing youth entrepreneurship and helping businesses scale with YouTube Ads.

This episode of Resilience Rocks Sales, featuring David Meltzer, digs into the power of asking for more in sales, leadership, and life. David shares his journey of resilience, transitioning from a world of scarcity to one of abundance by embracing values, daily practices, and an execution model that prioritizes giving, receiving, and asking for more. Through stories and insights, David highlights the importance of gratitude, forgiveness, and worthiness in achieving success. He also discusses practical strategies for sales teams, emphasizing the significance of providing value, dealing with open minds, and getting people to respond promptly. David's approach of making money, helping people, and having fun resonates as a key formula for personal and professional growth. Connect with David WEBSITE - https://bit.ly/2L052wW INSTAGRAM - https://bit.ly/2LfIRly TWITTER - https://bit.ly/2KZWo1b FACEBOOK - https://bit.ly/2JthVKm LINKEDIN - https://bit.ly/2uuTHdO YOUTUBE - https://bit.ly/2Lqr8oB Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify   About David: David Meltzer is a legendary sports executive and formerly served as CEO of the renowned Leigh Steinberg Sports & Entertainment agency, which was the inspiration for the movie Jerry Maguire. He is one of the world's top Entrepreneurs, Investors and Business coaches. David has been recognized by Variety Magazine as their Sports Humanitarian of the Year and awarded the Ellis Island Medal of Honor. David is the Executive Producer of the Apple TV series 2 Minute Drill and Office Hours. He is also the executive producer of Entrepreneur’s #1 digital business show, Elevator Pitch. David is featured in many books, movies, and TV shows such as World’s Greatest Motivators, Think and Grow Rich and Beyond the Secret featured on Netflix. His life’s mission is to empower OVER 1 BILLION people to be happy! This simple yet powerful mission has led him on an incredible journey to provide one thing…VALUE. In all his content, and communication that’s exactly what you’ll receive. For the past 20 years, David has been providing free weekly trainings to empower others to empower others to be happy.    

In this episode of Resilience Rocks Sales, Stacey speaks with the author of Endless Referrals and The Go-Giver series, Bob Burg. You'll hear Bob's captivating journey from broadcasting to becoming a globally recognized sales expert, known for his transformative philosophies on the power of giving in sales. Explore the core principles of The Go-Giver philosophy, unlocking secrets to building genuine connections, overcoming objections, and achieving lasting success in the competitive world of sales.   Connect with Bob at www.burg.com Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify   About Bob: For over 30 years Bob Burg has been successfully showing entrepreneurs, leaders, and sales professionals how to communicate their value and accelerate their business growth.   Although for years he was best known for his sales classic, Endless Referrals, it’s his business parable, The Go-Giver, coauthored with John David Mann that has created a worldwide movement.   While part of a four-book series, The Go-Giver itself has sold more than one million copies and been translated into 30 languages. It was rated #10 on Inc. Magazine’s list of The Most Motivational Books Ever Written, and was on HubSpot’s 20 Most Highly Rated Sales Books of All Time.   Bob is founder of The Go-Giver Success Alliance, an online Mentorship Community for successful entrepreneurs, leaders, and sales professionals, and he publishes the very popular Daily Impact email.   He is an advocate, supporter, and defender of the Free Enterprise system, believing that the amount of money one makes is directly proportional to how many people they serve.   He is also an unapologetic animal fanatic and served on the Board of Directors of Furry Friends Adoption & Clinic in his town of Jupiter, Florida.  

In this episode of Resilience Rocks Sales, Stacey Copas shares a deep and vulnerable conversation with Michael Nitschke, author of Leading Out of Loss. Michael shares his incredible journey from being a successful real estate salesperson to taking on the additional role of CEO at only 30 after the sudden passing of his father. With no management experience and a young family at home, Michael discovered that he had inherited millions of dollars of debt in the family business that his dad kept hidden from him. He shares how resilience, vulnerability and his intuitive approach to purpose-driven leadership brought the company back from the brink to thriving with an 'Everest mission' inspiring their team forward.   Connect with Michael at www.michaelnitschke.com.au Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify   About Michael: Michael Nitschke is the CEO and award-winning sales agent at Nitschke Real Estate. At 30 years old, with no prior management or leadership experience, Michael stepped into the director role to run the agency, after losing his parents in sudden succession. Michael discovered the business was on the brink of collapse, with only six weeks of operating capital left – and millions in hidden debt. Within three years, Michael transformed Nitschke Real Estate into a profitable, mission-led, independent agency… and now teaches aspiring leaders, business owners and teams how to succeed. Now, Michael leads a flourishing Nitschke team and remains an active sales agent, while speaking on industry stages around Australia, sharing both his unique experiences and resulting leadership wisdom. Michael is the author of the part-memoir, part-business book, Leading Out of Loss. He is the host of the Nitschke Podcast.

In this episode of Resilience Rocks Sales, we meet Lisa Barry, a consistency expert who shares her journey from engineering to having million dollar months in coaching. Lisa discusses how having an all-in 'whatever it takes' approach when working with her mentors led to her success. She highlights the importance of internal strength in sales and how qualities like curiosity, kindness, and humor can make a huge difference. You'll definitely need your notebook for this episode!     Connect with Lisa on Instagram and Facebook Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify   About Lisa (in her own words): Former Engineer, and Business Coach for 6 to 7 Figure coaches. Now Consistency and Discipline coach to support people in fast tracking their success. I take the "stop/start cycle" out of success so people can reach extraordinary levels of achievement.   Chapters: 00:00:00 - Introduction to Resilience Rocks Sales 00:01:06 - Lisa Barry's Background and Journey 00:06:06 - Transition from Engineering to Coaching 00:08:23 - Evolution into Business Coaching 00:09:52 - Keys to Scaling and Growing in Business 00:09:52 - Building Resilience in Sales 00:11:12 - Building Internal Strength for Resilience 00:16:05 - Active vs Reactive Resilience 00:17:20 - Using Curiosity and Kindness in Sales 00:19:10 - Embracing Longevity in Sales Relationships 00:21:20 - Impact of Humor and Kindness in Sales 00:25:03 - Gratitude as a Foundation for Resilience 00:26:42 - Thanking Past and Future Self for Resilience 00:29:04 - Transforming Fear into Courage in Sales 00:32:02 - Lessons from Challenging Experiences in Sales 00:34:18 - Building Resilience Through Inner Strength 00:39:01 - Elevating Emotional Intelligence in Sales 00:41:05 - Mastering Resilience Through Emotional Expression 00:43:20 - Transforming Challenges into Opportunities in Sales 00:45:03 - Embracing Uncertainties for Growth and Success 00:46:24 - Finding Long-Term Success Through Kindness and Humor in Sales 00:47:45 - The Role of Music in Elevating Resilience and Consistency in Sales  

In this episode of Resilience Rocks Sales, Stacey sits down with entrepreneur Craig Schulze to unpack his remarkable journey of resilience in business and life. From becoming an engineer and starting his own fitness business after leaving home at 15, to surviving the tumultuous global financial crisis, Craig's experiences offer valuable insights into overcoming adversity with determination and adaptability. His unique perspective on sales strategies highlights the importance of active referral programs, cutting costs when necessary, and leveraging data analysis skills for informed decision-making. Craig's background in data analysis has played a crucial role in shaping his business acumen and approach to risk management. Despite facing challenges during the COVID era due to censorship for sharing alternative perspectives, Craig remains dedicated to empowering entrepreneurs through podcasts, books, and speaking engagements. Through his commitment to self-care, connection with like-minded individuals, and continuous learning mindset, Craig embodies resilience in all aspects of life. His story serves as an inspiration for listeners seeking to navigate challenges with courage and perseverance while maintaining a focus on truth, love, freedom. Connect with Craig at www.craigschulze.com www.theoneshotmovement.com Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify     About Craig (in his words): My name is Craig and I am a successful global businessman with a wide range of skills and experiences. I have worked as a corporate Engineer, owned multiple fitness centres and have also helped a company franchise their business. During my 12 years in the fitness industry I was awarded franchisee of the year 2004, 2007 and 2009, and in 2005 I was South Australia's fitness professional of the year. I was directly involved in setting up over 20 franchises, and owned 5 franchises. I now do active consulting to franchisors to help them grow their network through marketing strategies, build and leverage my assets and value plus provide advisory and insight from building businesses and working with the biggest entrepreneurs in the world. 2020 I launched my One Shot Movement Brand which with a vision and mission to help inspire and educate people to live life with passion and purpose. My book You've Got One Shot is a book about navigating through a challenge and then the lessons learned to help move me towards living a meaningful life. My One Shot Movement Podcast is 200 interviews with the best entrepreneurs, business people, sports stars and anyone with an amazing story to tell. My passion is to help business owners become Market Leaders in their niche by using over 20 years of experience of hitting the top 1% of my niche on 5 different industries and opportunities. If you are doing exceptionally well in your industry and want to move from a business owner in the top 20% and move to business / personal brand climbing to the top 1% book in a free 20 minute discover session to go over how to move the needle with some quick wins that cost nothing and are easy to implement. If you are a business looking to empower your team to amplify results reach out and lets discuss how my signature workshop can help your business grow. For more tools and resources visit: www.craigschulze.com

In this episode, Stacey sits down with Kirsty Nancarrow, a former ABC journalist and chief of staff who shares her compelling journey, from being a frontline journalist exposed to daily trauma to prioritising her mental health and starting her media training business. She highlights the vital importance of video content in today's digital age, the drastic transformation of journalism over the years, and how sales people can leverage this in a marketplace where buyers are more reluctant than ever to speak with a sales person. Kirsty speaks candidly about her battle with depression and PTSD while leading a team, how resilience and a supportive network helped her overcome these challenges and how leaders experiencing mental health challenges can best look after themselves and their team.   About Kirsty: Kirsty Nancarrow was born with a pen in her hand, and a passion for storytelling and people. She started her journalism career on her local newspaper in Sydney at age 18 and she has been in the media industry for almost 30 years. Kirsty worked in Communications roles in Australia and the UK and had a 15-year career with the ABC, before starting her own business as a media trainer. She is now a Co-Director of eMotion Video Training & Production, which empowers people to share their stories through video and the media. eMotion Video won the 2023 Cairns Business Women’s Club Collaboration of the Year Award and was recently named the Best Video & Media Training Company in Queensland in the international 2023 Media Innovator Awards. In 2016, Kirsty developed depression and Post Traumatic Stress Disorder related to her coverage of traumatic events as a journalist. She sought a new purpose and started to heal during a month volunteering as a teacher at the Batase School in remote Nepal, which was destroyed in the 2015th earthquakes. It has led to her writing her first book, Himalayan Dreams: The Story of Som Tamang which will be published in March 2024. Kirsty loves cooking, travel, and salsa dancing, and lives in Cairns with her husband and Alice Springs rescue dog, Billie.   Connect with Kirsty: https://au.linkedin.com/in/kirstyrnancarrow https://www.youtube.com/@KirstyNancarrow www.instagram.com/kirsty_nancarrow_author www.emotionvideo.com.au www.kirstynancarrow.com Connect with Stacey on LinkedIn or Instagram or www.academyofresilience.com.au Listen to Resilience Rocks playlist on Spotify

In this episode, Stacey Copas speaks with Christopher Gersitz about his journey from being a physics and chemistry instructor to becoming Vice President of National Sales for Cardinal Health, a Fortune 15 company, overseeing a $7.5 billion responsibility. He talks about the importance of resilience in sales, normalising rejection, and highlights the significance of preparation in the sales process to understanding the actual problem rather than simply pushing a product. Christopher also shares valuable tips for building and leading a high performing sales team with open communication. Connect with Christopher on LinkedIn or email Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify   About Christopher: Christopher served as a Vice President of National Sales for Cardinal Health, a Fortune 15 company, leading a multi-billion-dollar national sales organization which developed and delivered transformational and innovative healthcare solutions to healthcare providers.   From the early days of his career, Christopher found inspiration through connecting with people and focusing on how healthcare improved patients’ lives. Over the course of 15 years and multiple roles with the company, he developed a deep understanding of what’s possible by working and partnering with numerous business units and various geographies across all functions.   Christopher believes in the power to harness technology to advance healthcare and education. He is a committed and proven leader who looks through an inclusive and disciplined lens, focusing on developing talent and cultivating a winning culture that attracts success.  

In this episode of Resilience Rocks Sales, Stacey catches up with Dave Clare, CEO and Founder of Circle Leadership where he shares insights on effective leadership, combining resilience, leadership skills, and caring for clients. Dave shares his perspectives on the power of resilience for salespeople. They discuss the importance of building strong, trustworthy relationships with clients by being human and caring. They also explore how regular team communication and daily huddles can make sales teams work together better. Tune in to learn practical tips for forming meaningful connections, improving team communication, and mastering relaxed selling.   Connect with Dave at www.circleleadershipglobal.com or www.daveclare.com/whiteboards Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify   About Dave: Purpose, Leadership, and Simplicity are the keys to success in shaping your business evolution. For well over two decades, Dave Clare has been at the coalface of leadership. He is a practitioner that has led multiple businesses in and through commercially and organizationally challenging times. It's one thing to claim expertise and experience through a range of challenging business environments, but it's quite another to understand them, digest them, and guide people through them with a simplicity and focus that always points to purpose. Bringing care, compassion and an urgency to his process, Dave's legacy in the making is one of achievement, fulfillment and joy in the workspace. Dave's process works because they matter to everyone - clients, teams, leaders, everybody! As the CEO & Founder of Circle Leadership, he also has the roles of: Ambassador (Pacific Region) for the Global Company Culture Association Ambassador for Inspiring Rare Birds Ambassador for Smile Koomba Mentor with the WA Police Force Master Mentor with Next Level Mentoring Mentor with Inspiring Rare Birds programs for female leaders in Australia Dave is often a sought-after Keynote Speaker and is a: published author of SIMPLIFIED a Co-author of FIT-FOR-PURPOSE LEADERSHIP (Best Seller) a Co-author of PANDEMIC PLAYBOOK - What to do when you haven't got a f#cking clue a Co-author of PIVOT & GROW a Co-author of WOMEN LEADING. MORE. NOW (Bestseller) currently working on his next book; YOU CAN'T BOSS SOMEONE INTO GREATNESS. He is the creator of: Circle of Organizational Leadership™ Business Evolution Roadmap™ NEXT90™ Business Evolution System Leadership Evolution Action Plan™ The Purpose Model™ The Evolution of Business Show podcast. Dave is also Father of the Year 23 years in a row and Husband of the Year 13 times in the past 15 years. A mad Elvis impersonator and professional golf wannabe.

In this episode of Resilience Rocks Sales, Stacey Copas is joined by wealth strategist, Todd Polke. They dive deep into the concept of personal responsibility, the importance of discipline and structure for success, and the transformative power of wealth when people get their heads above the financial waterline. Aided by his personal experiences with resilience, Todd shares valuable insights on the biggest differentiator between those who build wealth or create success in any area of their lives versus those that don't. Connect with Todd at LinkedIn Facebook The Wealth Dojo or www.toddpolke.com Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify   About Todd: ​​Todd Polke is a wealth strategist, with over 20 years of experience in wealth creation, passionate about helping investors to grow and scale their wealth portfolio to create more freedom and sovereignty for themselves and their families.  Todd is an international educator and trainer in wealth creation and building strategic investment portfolios and has been an Ex Sky News Regular Guest And Property Investor.

In this week’s episode of Resilience Rocks Sales, Stacey is joined by Joe Marcoux, The Sales Sensei to discuss the correlation between resilience and sales. We explore how sales and resilience are perishable skills and talk about the best ways to build both. Joe shares how the key skills required to be a successful seller: handling objections, following up, picking up the phone for the first time, asking tough questions all require resilience.   Download Joe’s book ‘How to Handle 26 of the Toughest Objections in Sales’ Connect with Joe on LinkedIn Instagram Email Website Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify     About Joe:   Picture this: an entrepreneur who wants to help people. They have a great product or service. They have a big heart and truly want to help people with what they have to offer. But every time this entrepreneur speaks with a prospect, they crumble when they hear an objection. Objections like: It’s too expensive, I can’t afford it, I want to think about it or I need to speak to my spouse. This becomes more than lost revenue. This creates stress for the entrepreneur and unfortunately another person who is not getting the help they deserve. Now imagine meeting a guide that can help any entrepreneur blast through the toughest objections with a proven method that delivers results or your money back. What would happen if you were properly coached to navigate past any objection? Joe Marcoux is the founder of the SOS Dojo. SOS stands for Sales Objection System. A Dojo is a place where members go to not only train, they “spar”. This live sparring helps improve their ability to communicate and help their prospects cross the starting line to get the help they are looking for.  

In this episode, we discuss the intersection of running, personal resilience, and sales strategy with Gillian Stapleton. Gillian shares her unique journey from teaching to direct selling success and taking up running marathons at 47. We dig into how running improves sales success, having accountability systems and boundaries, and the power of the 'resilience muscle'.   Connect with Gillian at www.gillianstapleton.com Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify   About Gillian: Gillian Stapleton is a distinguished leader, accomplished public speaker, and acclaimed author with a proven track record of success. As the former CEO of Direct Selling Australia, Gillian holds the unique distinction of being the only woman appointed in its 55+ year history. Her leadership extends across multinational global organizations and Australian-based not-for-profits, reflecting her versatile and strategic approach. An entrepreneurial force, Gillian has navigated the complexities of business ownership, served on Boards, and remains fervently committed to empowering individuals, with a particular focus on fostering the personal and professional growth of women. Her commitment to helping others discover their true passion and thrive is evident in her impactful initiatives. Gillian's compelling personality radiates both on stage and in the boardroom, where her goal-driven mindset has led her to take daring risks, exemplified by her remarkable achievement of completing her first marathon at the age of 49. Undeterred by challenges, she has since conquered an impressive 13 marathons and earned the prestigious World Major Marathon medal. In addition to her impressive professional journey, Gillian is an author, with her memoir "Running in Circles" offering a profound exploration of her marathon experiences, the valuable lessons learned along the way, and the transformative impact on her life. The ripple effect of her running endeavours, overcoming adversities, and the meaningful connections forged are sources of immense pride for Gillian. Gillian Stapleton stands as a beacon of inspiration, embodying resilience, determination, and a relentless pursuit of excellence in both her professional and personal pursuits.  

Join Dr. Nick Morgan on Resilience Rocks Sales as he reveals the secrets of non-verbal communication for sales success. Focusing on key elements like the influence of body language in building connections and the need to dive deep quickly in virtual conversations, Nick shares practical lessons to master communication in sales. Discover the science behind effective body language, the power of rituals in our daily work life and his thoughts on why resilience is key in sales. Connect with Nick www.publicwords.com Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify   About Nick: Dr. Nick Morgan is one of America’s top communication speakers, theorists and coaches. A passionate teacher, he is committed to helping people find clarity in their thinking and ideas – and then delivering them with panache. He has been commissioned by Fortune 50 companies to write for many CEOs and presidents. He has coached people to give Congressional testimony, to appear in the media, and to deliver unforgettable TED talks. And he has himself spoken, led conferences, and moderated panels at venues around the world. During the last election cycle, he provided expert commentary on the presidential debates for CNN. His latest book is Can You Hear Me? on the perils of virtual communication, published by Harvard in 2018.

In this episode of 'Resilience Rocks Sales', join Stacey as she chats with Paul Harrison about the concept of professional self-esteem and its critical role in sales performance. Paul shares his insights on instilling confidence, overcoming rejection, and staying in a resourceful frame of mind. Tune in for valuable tips on self-awareness and managing stress through building resilience. With actionable advice and shared experiences, this episode is a must-listen for anyone looking to grow in their sales career. Head over to resiliencerocks.com now to go backstage and get the resources mentioned today to help rock your sales goals.   Connect with Paul on LinkedIn  Connect with Stacey on LinkedIn or Instagram  Listen to Resilience Rocks playlist on Spotify Check out the Academy of Resilience Inner Circle   About Paul: Paul Harrison has been a powerful and highly acclaimed speaker and trainer of Salespeople, Leaders, Executives, Managers and Teams for more than 15 years. He is the Founder and lead facilitator at www.better-outcomes.com.au Paul has been referred to as "The most recommended Sales Trainer in Australia" with more than 500 recommendations on LinkedIn alone. He has also won multiple business and entrepreneurial awards over the years. Paul has trained thousands of clients in more than 7 different countries in 5 different languages. Paul’s unique and engaging approach to training has put him into extremely high demand by corporations and businesses looking for cutting-edge strategies used in the corporate world. It has also allowed him to win multiple entrepreneurial and business awards based on his tools and approaches that he has developed to ensure long lasting personal success for his clients.

In this episode of Resilience Rocks Sales, host Stacey talks with Michelle Masters, a Neuro-linguistic Programming (NLP) professional and author of 'Money Magic.' Michelle speaks about her journey into NLP, how it has played a crucial role in changing her life, and how it can impact others. She emphasizes the importance of properly changing your beliefs to change your results in sales and discusses the idea of changing patterns in life. Michelle discusses how most of our beliefs about ourselves are formed early in life and how they interfere with our desires and goals. She explains some transformative exercises from her book 'Money Magic' that are designed to reshape the wiring of these limiting beliefs. Michelle also highlights the importance of identifying what is truly yours and not carrying burdens that aren't.   Connect with Michelle at www.michellemastersnlp.com Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify About Michelle: Michelle has clients all over the world–in the U.S., Europe, Australia, New Zealand, Asia, Africa and the Americas, and she speaks and teaches internationally. "If Yoda and Glinda the Good Witch had a baby, that would be Michelle" -Sascha Ferguson Before NLP: Michelle came to her work in NLP by a long and winding path. After studying theatre, she lived in Germany and London till her visas ran out, painted scenery off Broadway, painted houses in Maine, watered plants in Manhattan offices, coached high school sports, and taught environmental education throughout New England. Working with children taught her a lot, mostly that she had control issues. After traveling the country for a year as part of her graduate work in Environmental Education, she moved to Sonoma County, California in 1989. Since NLP: In 1994 Michelle went to an NLP Marin free seminar and never looked back. She attended all levels of Practitioner training and began assisting at all NLP Marin trainings, very quickly becoming Training Manager and then Trainer for them. She has been working with clients, students and organizations throughout the San Francisco Bay Area since 1995 to create change and remove blocks to success, love, health and well-being. Now Michelle travels all over the world teaching and leading workshops. Michelle teaches NLP to students wanting to become Practitioners, leads and facilitates Family Constellations, teaches courses in how to facilitate Family Constellations and develops and facilitates transformational workshops designed to create lasting changes for participants, such as Money Magic, and Clear Path to Love. She has spoken at conferences, on television and radio on the topics of NLP (Neuro-Linguistic Programming) and on using Family Constellations to resolve unconscious family generational entanglements and has been featured in a documentary on coaching. Michelle believes that learning happens most easily when it is fun as well as functional. In addition to NLP Michelle has continued to study a variety of quantum-based healing modalities which she incorporates into all of her work with students, clients and also in workshops.

Join Stacey in this compelling Resilience Rocks Sales episode, where she has a candid conversation with James Schramko, Work Less, Make More author. Gain valuable insights from James's experiences navigating a high-pressure career in sales leadership while raising four kids. Explore the keys to resilience, strategic life decisions, and discover practical advice for parents and sales professionals seeking a balanced approach.   Connect with James on Instagram Facebook  You can get a copy of Work Less, Make More at www.jamesschramko.com  Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify   About James (in his words): "I used to be that overworked, stressed out entrepreneur who spent every minute working (or thinking about work.) I had success. But I was always too busy working to enjoy it. For example, I: Built and sold a 7-figure SEO business within 3 years. Sold $15,000,000 of my own products and services. Was the #1 Mercedes-Benz salesperson in Australia. And yet, all my nights and weekends were spent hunched over a computer, working… But after 33 years in business, I was able to uncover the 4 key “Profit Levers” every business has. Using them, I built a $100,000+/month business while working just 10-15 hours a week. Now, I surf every day; I have my nights, weekends, and even all Thursday and Friday free. So I can catch a movie with the family or simply spend all day with my young daughter. I’ve privately mentored top entrepreneurs on how to earn more while working far less, including some of the biggest names in the industry, like Pat Flynn, Ryan Levesque, Keith Krance, Kevin Rogers, Molly Pittman, Chandler Bolt, and Ezra Firestone. I also mentor around 100 up-and-coming entrepreneurs inside my community. These members are in most markets and use different business models,primarily service agency, consulting, information products, e-commerce and SAAS. They earn anywhere from $100,000 to $15,000,000 per year."  

Join us in this episode of the Resilience Rocks Sales podcast as we sit down with the generous and inspiring Celine Egan, CEO of Juice Plus Australia and New Zealand.   Celine shares her journey from being a shy teenager to a successful leader and coach in direct sales.   Learn about the importance of genuine connections, resilience, and choosing your hard.   Connect with Celine on Instagram or Facebook Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify   About Celine: Celine Egan joined the Direct Selling community over 39 years ago to make a little extra play money.  Her commitment to her business changed when, after having children she wanted something different from life than returning to her previous corporate role. Within a year of taking her Direct Selling business serious, Celine had replaced her full-time income and has built strongly since then to become a major player and inspiration to thousands in our industry through her hard work and rock-solid belief in the business model.   In 2010 Celine joined Juice Plus+ Australia.  Within a few months, Celine became the first Australian Sales Manager. As part of the great JPCA team, Celine is committed to helping individuals in the field to think team and be proud out loud! She is passionate about making sure that the people she works with, walk away knowing that their time is being put to good use and that they are armed with the skills, resources and tools to succeed in their Juice Plus+ business. In 2014, as a result of her commitment to the Juice Plus+ family, Celine was offered the opportunity to become a director and co-owner of The Juice Plus Company Australia Pty Ltd, along with her husband Mick. Since then Celine has continued to work tirelessly to educate and inspire the next generation of leaders and has helped raise the Company to even greater heights.   Then, after 12 years of service to the Juice Plus+ Company Aus/NZ, Celine was announced as CEO.  And on 31st May 2023, Celine & Mick became the 100% owners of the Juice Plus Master Distributorship for AUNZ.

In this episode of Resilience Rocks Sales, Stacey chats with Sales Transformation Expert, Neal Tricarico.   From his reluctant entry into sales to building a successful sales career and working with leading figures like Deepak Chopra and Tony Robbins, Neal shares incredible insights into his growth journey.   If you're a sales professional, leader, or entrepreneur seeking to revolutionize your approach to sales, this episode is a must-watch.   Connect with Neal on LinkedIn or http://www.ultimategrowthinc.com/ Connect with Stacey on LinkedIn or Instagram Listen to Resilience Rocks playlist on Spotify     About Neal: Neal Tricarico, is an esteemed executive sales leader, sales transformation expert, and mentor known for his deep understanding of human psychology and how it relates to sales success with a track record that speaks for itself.    He has consistently achieved remarkable results throughout his career. He began his Sales leadership career with Deepak Chopra in July 2004 where he 10x’d their revenue (from $800k to $8M) in just under 3 years.   Recognizing his exceptional talents, Neal joined the founding team of Tony Robbins' renowned Business Mastery program. Working closely with the late Chet Holmes, author of the best-selling book "The Ultimate Sales Machine," Neal emerged as the top producer, surpassing his revenue quota by over 120% for three consecutive years.   Neal's expertise brought him back to Tony Robbins in 2016, and in 2018 Tony implemented Neal's T.R.U.S.T Sales Framework and Sales Strengths Identifier Assessment leading his four Sales Divisions to record-breaking results.    In 2021, Neal joined The Scalable Company, founded by digital marketing and business leader Ryan Deiss, as its Executive Sales Leader where he grew inside sales revenue 371% and doubled conversions in the first year.    At Ultimate Growth, Neal's mission is clear: to empower businesses to increase sales, shorten sales cycles, boost profits, and capture larger market shares. His approach is grounded in ethical practices and leverages the most efficient and effective leadership, influence, selling, and client relationship skills.

Ready to rock your sales game? Welcome to ‘Resilience Rocks Sales’, the ultimate podcast for sales professionals wanting to outperform their competitors without sacrificing their health or relationships. Hosted by Stacey Copas, each episode features practical tips, interviews and inspiring stories from experts who have succeeded over their setbacks. This isn't just another sales podcast, it's a path to discovering your peak potential. Join us as we dive deep into the power of resilience and the creation of personal rituals that will transform your sales approach and results. Say goodbye to stress and burnout as you’re equipped with the mindset and strategies needed to turn any obstacle into an opportunity. Tune in to ‘Resilience Rocks Sales’ and discover how to build mental strength, create genuine connections and achieve work life harmony in the demanding world of sales. Whether you're a seasoned pro or just starting out, this podcast is your key to lasting success. Subscribe now to to get your weekly front row seat to rocking your sales goals.