The Home Health Consultant

Acuity levels aren’t just a clinical concept, they’re a critical compliance & emergency planning tool for home health and hospice agencies.In this episode, Home Health Consultant co-founder Mariam Treystman breaks down what acuity levels really mean, how low, medium, and high acuity patients differ, and why getting this wrong can create serious operational and survey risk, especially during emergencies.If you’re responsible for operations, compliance, or emergency preparedness, this episode is a must-watch.👍 Like🔔 Subscribe📤 Share with your team📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

MD orders are the backbone of home health and hospice care, and they’re one of the fastest ways agencies end up noncompliant.In this episode, co-founder Mariam Treystman breaks down everything agencies need to know about MD orders, including:• What qualifies as an MD order (and what doesn’t)• Who is legally allowed to receive, write, and sign orders• How care plans, verbal orders, and “empty orders” really work• The 30-day signature rule and why missing it puts all care at risk• Common documentation mistakes that fail ADRs and surveysIf your agency struggles with late signatures, unclear orders, or audit findings tied to physician documentation, this episode is essential viewing.📌 Subscribe for more real-world compliance guidance for home health & hospice agencies.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Medicare cost reports are not optional and filing them late (or incorrectly) can stop your Medicare payments entirely.In this episode, our co-founder Mariam Treystman breaks down everything home health and hospice agencies need to know about Medicare cost reports, including who must file, deadlines, cost report categories, and the real consequences of getting it wrong.If your agency is Medicare-certified, this is a must-watch to avoid payment delays and financial risk.👍 Like📌 Subscribe🔔 Share with your team📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Compliance isn’t something you “finish.” It’s something you maintain, even when you’re busy, understaffed, or putting out fires.In this mindset-focused episode, Mariam Treystman breaks down why doing things the right way matters, why “catch-up mode” creates stress and risk, and how small, consistent compliance efforts protect your agency long-term.If you’re running a home health or hospice agency and juggling multiple roles, this episode is for you.👍 Like📌 Subscribe🔔 Share with your team📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

The Notice of Medicare Non-Coverage (NOMNC) is one of the most commonly misunderstood (and most frequently cited) discharge requirements in home health and hospice.In this episode, our co-founder Mariam Treystman breaks down:• What the NOMNC actually is• When it’s required (and when it’s not)• The updated timing rules (it’s no longer exactly 48 hours)• How to properly deliver, explain, document, and file the form• Common mistakes that trigger survey findings• How the appeal process really worksIf your agency discharges Medicare patients, this is a form you cannot afford to get wrong.📌 Subscribe for more real-world compliance guidance for home health & hospice agencies.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Survey deficiencies happen… but not every deficiency should be disputed.In this episode, our co-founder Mariam Treystman breaks down how to decide when, why, and how to dispute deficiencies identified by surveyors, and when it’s smarter to accept them and move on.This episode is designed for agency owners, administrators, compliance leaders, and management teams preparing for surveys or responding to findings.👉 Like, share, and subscribe for real-world compliance guidance.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Insulin injection cases are some of the most scrutinized claims in home health ADRs, and many agencies don’t realize where they’re exposed.In this episode, Mariam Treystman discusses a real-world compliance strategy agencies use when caring for insulin injection patients: having social workers validate the lack of available caregivers to support medical necessity.⚠️ Disclaimer: This episode is for educational purposes only. Always verify clinical and documentation practices with your licensed clinicians and leadership team before implementing changes.👉 Like, share, and subscribe for more home health compliance insights.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Are you confident your hospice agency has the required contracts surveyors look for at accreditation and renewal surveys?In this episode, our co-founder Mariam Treystman breaks down the mandatory hospice contracts that are reviewed at survey, why these contracts matter, what surveyors verify, and which ones can cause an automatic failure if missing or non-compliant, especially around Medicare certification requirements.If you’re preparing for a hospice survey, licensure, or accreditation, this is an episode you don’t want to miss.👉 Like, share, and subscribe for more hospice and home health compliance guidance.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Private insurance is a completely different world than Medicare, and if you’re not prepared, the mistakes can happen quickly and be costly.In this episode, our co-founder Mariam Treystman breaks down the key elements every agency owner and management team must understand before working with private insurance, including:• In-network vs out-of-network contracting (and why rates are negotiable)• Authorization workflows and why private insurance controls visit volume• Billing deadlines that can be as short as a few days• Documentation requirements that directly impact payment• When private insurance may survey your agency and when they won’t• Why starting with Medicare often sets agencies up for long-term successThis is a high-level overview designed to help agencies avoid costly errors and understand how private insurance actually operates behind the scenes.👍 Like, 💬 comment, and 🔔 subscribe for more real-world guidance on home health and hospice operations.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Wondering why a good Quality Assurance Specialist is so important?In this episode, Mariam Treystman breaks down one of the most overlooked (but absolutely essential) roles in every home health and hospice agency: the Quality Assurance (QA) Specialist.If you’ve ever wondered:✔ What does a QA actually do?✔ Do they need to be clinical?✔ How many QA reviewers does a growing agency need?✔ Why is QA the difference between passing survey, avoiding denials, and staying compliant?…this episode is for you.A strong QA is the backbone of compliance. A weak one costs agencies money, denials, and survey deficiencies.📌 If you find this helpful, please LIKE, SHARE & SUBSCRIBE for more home health training and insights!📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Should you start from scratch or buy an existing home health or hospice agency?In this episode, our co-founder Larry Treystman breaks down the real differences between the three paths you can choose. Including the risks, timelines, and hidden costs most people never hear about.Whether you’re new to home health, expanding, or deciding between building or buying, this is your essential roadmap.If you’re considering entering the home health industry, this video will save you years of mistakes and hundreds of thousands of dollars in bad decisions.🔔 Subscribe for more home health & hospice compliance, operations, and business insights.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

If you’re a home health or hospice agency in California, ALIRTS reports are one annual requirement you need to understand. In this episode, our co-founder Mariam Treystman breaks down:✅ What ALIRTS (Automated Licensing Information & Report Tracking System) actually is✅ Why every home health & hospice software must include an ALIRTS report✅ The statistical data California requires, and why manual calculation is nearly impossible✅ Key differences between Home Health ALIRTS and Hospice ALIRTS✅ Why hospice submissions require financial data (and how tax extensions can create problems)✅ What surveyors are now asking for, and how late submissions can lead to deficiencies✅ The biggest mistakes agencies make and how to avoid themWhether you’re new to ALIRTS or looking to avoid costly survey issues, this episode walks you through exactly what you need to know.👇 Subscribe for more plain-language home health & hospice compliance guidance.Like, share, and comment if this episode was helpful!📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Why did we create The Administrative Compliance Program?In this episode, our co-founder Mariam Treystman shares the story behind the program and the gap it fills for small to mid-sized home health and hospice agencies.After decades in the industry, we saw how difficult it was for newer (and even seasoned) owners to find clear, actionable guidance, not just regulatory jargon.That’s where this program comes in.✨ In this episode, we discuss: • Why smaller agencies struggle with compliance compared to large organizations • How our program helps simplify complex regulatory requirements • What makes our approach different (and built for real-world operations) • The goal behind every article, episode, and resource we createThis pod is for the agency owners and staff who have felt like compliance training was too intricate, disconnected from actual agency life, and separate from patient care.👉 Don’t forget to like, share, and subscribe for more compliance insights from The Home Health Consultant.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Choosing an accreditor for your home health or hospice agency is a bigger decision than most people realize.Costs, survey timelines, rules, culture, surveyor attitude, tech systems, ROI, referral expectations, they all impact your operations for years.In this episode, our co-founder Mariam Treystman breaks down what really matters when comparing Joint Commission, ACHC, and CHAP, including insights most agencies don’t learn until after they’re already accredited.Whether you’re starting a new agency, considering switching, or trying to understand what you signed up for, this episode will help you make the choice best for your agency.🎧 Subscribe to The Home Health Consultant Podcast for expert insights that help you stay compliant, confident, and survey-ready.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

All agencies need to have an “alternate location” in their emergency plan…but does yours have everything you actually need stored there?In this episode our co-founder Mariam Treystman breaks down the exact forms, supplies, tech, and documents you must keep at your alternate operations site to stay Medicare compliant during a real disaster.If you don’t want surveyors (or an emergency) to catch your agency unprepared, this video is essential.👍 Like, share, and subscribe for more home health & hospice compliance insights.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

You Passed Medicare’s Accreditation Survey… Now What? 🤔There are a few months efore that provider number comes in, and there’s a lot you can do to set your home health or hospice agency up for success.In this episode, our co-founder Mariam Treystman walks you through what to focus on in the 2–8 months between passing your accreditation and getting your provider number:📋 How to build your clinical team before accepting patients🤝 Finding and managing reliable staffing companies🏢 When to hire or train office staff💰 Financial setup tips (accounting, payroll, billing, and software)🧠 Preparing your administrator and DPCS for the workload ahead🧩 Lining up vendors and compliance support for a smooth launch👉 Don’t forget to like, share, and subscribe for more practical compliance and operations tips for home health & hospice leaders.📬 Get free resources, checklists, and compliance tools here:https://thehomehealthconsultant.com/newsletter-sign-up

Ever feel like Medicare home health & hospice administrative compliance is just red tape and paperwork? 🗂️Think again.In this episode, Mariam Treystman, co-founder of The Home Health Consultant, breaks down how your agency’s administrative compliance directly impacts patient care, from leadership decisions to real-life patient outcomes.Learn why compliance isn’t just about passing surveys, but about creating structure, accountability, and better patient results. Mariam explains:✅ Why CMS regulations exist (and what problems they actually solve)✅ How poor admin systems lead to staff burnout and patient risk✅ What a “strong compliance culture” looks like in action✅ How to use compliance data to actually improve patient outcomesWhether you’re a home health administrator, DPCS, or owner, this episode will reshape the way you think about compliance and help you turn “bureaucracy” into your agency’s biggest advantage.🎧 Subscribe to The Home Health Consultant Podcast for expert insights that help you stay compliant, confident, and survey-ready.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

You did everything right, passed your survey, documented thoroughly, and followed every policy.So why did Medicare still deny your claim?In this episode, Mariam Treystman breaks down the one tool that could transform your agency’s ADR outcomes: Local Coverage Determinations (LCDs).Learn how LCDs help interpret Medicare’s clinical standards, guide your charting practices, and protect your agency from ADR denials. Whether you’re a home health administrator, DPCS, or compliance lead, this episode will help you close the gap between “doing everything right” and actually getting paid for it.📘 In this episode, you’ll learn: • What Local Coverage Determinations (LCDs) actually are • How LCDs differ from survey standards and CoPs • Why your charts can pass survey but fail ADR review • How to use LCDs to strengthen your documentation and billing • Practical tips for DPCS and clinical teams to stay compliant🎧 Subscribe to The Home Health Consultant Podcast for expert insights on compliance, leadership, and growth in home health & hospice.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Hiring field staff for your agency or getting ready for your survey? Your HR files must include specific credentials to stay compliant with Medicare, state regulations, and accrediting bodies. In this episode, Mariam Treystman breaks down exactly what needs to be in every home health or hospice clinician’s HR file.You’ll learn:✔️ Required licenses & how to verify them✔️ CPR certifications (and what’s NOT accepted)✔️ Physicals, TB tests, and health clearances✔️ Driver’s license, auto insurance & exceptions✔️ Malpractice insurance recommendations✔️ Annual renewal timelines surveyors check closelyWhether you’re onboarding a new RN, LVN, PT, or OT, this checklist will help you stay survey-ready all year.📌 If you find this helpful, don’t forget to like, subscribe, and share for more compliance tips!📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Communication gaps, documentation errors, and stalled patient recovery. This episode gets real about what your home health agency needs to know when working with wound care groups.Our co-founder Mariam Treystman sits down with wound care specialist Dr. Goldberg to talk about:💬 How to align your agency’s wound care documentation📏 The right (and wrong) way to measure wounds⚠️ The compliance risks when your data doesn’t match the wound group’s💡 And how much a patient’s mindset really impacts their healingIf your agency works with wound care groups or vendors (or plans to), this episode is a must-watch.👉 Don’t forget to like, share, and subscribe for more compliance insights from The Home Health Consultant.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

How strong is your agency’s chart audit process? 🩺Whether you’re preparing for survey, building your QAPI program, or trying to reduce documentation issues, chart audits are one of the most important compliance tools in Home Health & Hospice.In this episode, our co-founder Mariam Treystman breaks down everything you need to know about chart audits, including:✅ The difference between active and discharge chart audits (and why you need both)✅ How to select the right charts to review✅ What surveyors actually look when reviewing your chart audit process✅ Common pitfalls that can lead to deficiencies👉 Don’t forget to like, share, and subscribe for more compliance insights from The Home Health Consultant.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

What do your patients really think of your care, and if you think you know, can you prove it?In this episode, our co-founder Mariam Treystman breaks down everything you need to know about Patient Satisfaction Surveys for Medicare certified Home Health and Hospice. We'll cover what they are, why they matter, and how to make sure your process actually meets CMS and accreditor requirements.You’ll learn:✅ What patient satisfaction surveys measure and why they’re legally required✅ The difference between HHCAHPS / Hospice CAHPS and in-house surveys✅ Best practices for collecting meaningful patient feedback✅ How to align your policies with regulations (without overcomplicating them)✅ Ways to use satisfaction surveys as a compliance tool, not just paperworkWhether you’re signed up for CAHPs or doing your own internal satisfaction surveys, this episode gives you clear, practical guidance to keep your agency compliant and patient-centered.📺 Subscribe to The Home Health Consultant YouTube channel for more insights on compliance, operations, and survey readiness for Home Health & Hospice agencies.📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Hand hygiene might seem simple, but for home health and hospice agencies, it’s one of the most critical compliance requirements tied directly to patient safety and survey success.In this episode, Mariam Treystman from The Home Health Consultant breaks down everything you need to know about hand hygiene logs. We talk what they are, how to complete them, and how often to evaluate your staff.You’ll learn:🧼 Why hand hygiene is a survey hot spot for agencies📋 How to evaluate clinicians accurately (and what to document)⚠️ What happens when logs aren’t done correctly💡 How to integrate hand hygiene checks into your existing processes📅 Tips for setting an annual or quarterly evaluation scheduleWhether you’re preparing for survey, refining your infection control program, or just making sure your team is compliant — this episode is a must-watch.👍 Don’t forget to like, subscribe, and share this with your team!📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Are your wound care partners really helping your patients, or just billing Medicare? In this episode, Mariam Treystman sits down with Dr. Robert Goldberg to expose the common pitfalls in home health wound care. From misdiagnosed pressure injuries to costly staging errors, learn how to protect your agency and improve outcomes with the right strategies.📌 You’ll hear:• Dr. Goldberg’s journey from surgeon to home-based wound expert• Why some wound care providers make things worse—not better• The truth about pressure wound staging and billing risks• How real patient education and proper care lead to healing👍 Don’t forget to like, subscribe, and share this with your team!📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

Call Logs Can Cost You Referrals (and Get You Cited at Survey)📞 Do you know if your agency is answering calls after hours?In this episode, our co-founder Mariam Treystman breaks down:• What call logs are and why they’re essential for home health & hospice• How unanswered calls = missed referrals (and possible deficiencies)• What accrediting bodies like ACHC expect to see in your logs• How to track responsiveness, on-call coverage, and performance patterns• Tips for setting up a compliant and effective call monitoring system💡 Whether you’re running your own on-call system or using a service, this is one compliance log your agency needs to be aware of.👉 Like, subscribe, and share this with your admin or QA. One small oversight here could lead to lost business or a survey citation. 📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

How Do Home Health & Hospice Find Referral Sources?If your referral strategy starts and ends with dropping off cookies at a doctor’s office—you’re not alone. But you’re also not building a sustainable pipeline.In this episode, our co-founder Mariam Treystman breaks down:• The 3 key referral channels every agency should target• Why caregivers and patients are just as important as physicians• What makes a referral source trust your agency (and what gets you cut off fast)• How to respond when you finally get a call from a hospital or doctor• A brief breakdown of laws you need to understand about marketing in this industry (For a full breakdown, check out our podcast on Marketing Laws & Regulations)🎯 Want more referrals from doctors, hospitals, and families? This episode is your roadmap.👍 Like, subscribe, and share with your team to start building real referral relationships that last. 📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

The Compliance Gap No One Talks About 👀Is your agency doing everything right but still running into survey issues, compliance gaps, or ADR rejections?This week, our co-founder Mariam Treystman breaks down system continuity:🔍 What it means⚠️ Why mismatched policies, forms, and inservices are silently sabotaging your agency✅ And how solving this one issue can transform your compliance and patient care.Whether you’re pulling resources from multiple vendors or patching policies together piece by piece, this episode will help you find the gaps before surveyors do.🎧 Subscribe for more home health & hospice compliance guidance! 📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

💬 Ever wondered why Medicare requires hospice agencies to use volunteers?This week, our co-founder Mariam Treystman breaks down the history, compliance rules, and real-life logistics behind the Hospice Volunteer Program—and why it’s more than just a formality.📌 In this episode:• Why CMS requires volunteers in hospice• What activities volunteers can and can’t do• How to track cost savings and meet the 5% rule• Common pitfalls (and how to avoid them)• Where to find—and keep—great volunteersIf you’re a hospice agency owner or staff member, this episode is your practical guide to making your volunteer program survey-ready ✅📌 Subscribe to The Home Health Consultant Podcast for practical insights and expert-led guidance—every week. 📬 Want tools like this in your inbox? Subscribe to our newsletter: https://thehomehealthconsultant.com/newsletter-sign-up

How confident are you in your pressure wound staging?Misstaging pressure injuries can lead to serious compliance issues and even compromised patient care.🎙️ In this episode, our co-founder Mariam Treystman sits down with Dr. Robert Goldberg, a cardiothoracic surgeon turned mobile wound care expert, to break down: • The real stages of pressure wounds (and why the system confuses even the pros) • Why “muscle = Stage 4” is the key to getting it right • The most common wound staging mistakes in home health & hospice • How proper staging impacts care, documentation, and complianceYou can learn more about Dr. Goldberg & his practice through his website: https://www.goldbro.md 📌 Subscribe to The Home Health Consultant Podcast for practical insights and expert-led guidance—every week.📩 Join our newsletter for even more resources: https://thehomehealthconsultant.com/newsletter-sign-up

The first 30 minutes of your home health or hospice survey set the tone for the entire process. If you’re scrambling, stressed, or unprepared, it can make the next two to three days much harder than they need to be.📌 In this episode, our co-founder Mariam Treystman shares:• The five most critical tasks to tackle in the first half hour• Why assigning clerical roles before survey day is a game-changer• The importance of a “surveyor buddy” and how this role can save your leadership team valuable timeWith the right preparation, you can avoid chaos, stay compliant, and create a smooth experience for both your agency and the surveyor.🎧 Want more how-to’s, updates, and resources for your agency? Subscribe to our newsletter for expert guidance, staff tips, and practical frameworks: https://thehomehealthconsultant.com/newsletter-sign-up 👍 Don’t forget to like, subscribe, and share this with your team!

In this episode, our co-founder Mariam Treystman breaks down what Medicare expects when it comes to staff supervision in home health and hospice. We’ll cover the rules, the risks, and the systems every agency needs to supervise field staff properly.📌 You’ll learn:• What Medicare requires• How to track and document supervisory visits the right way• What to do when staff miss a scheduled supervision• Simple policies that protect your patients and your agency🎧 Want more tools to strengthen your agency’s compliance? Subscribe to our newsletter for expert guidance, staff tips, and practical frameworks:https://thehomehealthconsultant.com/newsletter-sign-up👍 Don’t forget to like, subscribe, and share this with your team!

In this episode we break down laws and standards every agency must understand before launching a marketing program. We’ll cover the Anti-Kickback Statute, Stark Law, Beneficiary Inducement Law, and ACHC’s conflict of interest policies—and why violating them can do more than just cost your money. 📌 You’ll learn: • What kinds of gifts are allowed for patients (and which aren’t) • Why physician referrals can get legally tricky • How ACHC expects you to handle conflicts of interest • Real examples that put these rules into context🎧 Want more regulatory insights? Subscribe to our newsletter for expert guidance, agency tips, and compliance tools:https://thehomehealthconsultant.com/newsletter-sign-up👍 Don’t forget to like, subscribe, and share this with your team!

In this episode, we break down the essential vendors every Home Health and Hospice agency should have in their Emergency Management Plan.From backup pharmacies and partner agencies to transportation services and mental health support for staff — we explain how to prepare your agency for unexpected emergencies while staying compliant with accreditor and CoP requirements.What we cover:- Key vendors for emergency response- Compliance best practices- Information you need from each vendor- Practical examples and tips for your teamStrengthen your plan now to protect your patients and staff.For more industry insights & updates, subscribe to our bi-weekly newsletter ➡️ https://thehomehealthconsultant.com/newsletter-sign-up

In this episode, we break down the essential charting components for home health and hospice agencies. Whether you’re brand new to the industry or supporting clinicians from the admin side, this episode is your go-to introduction to documentation that is clear, compliant, and survey-ready.You'll learn:What belongs in every patient chart 🗂️The role of consents, evaluations, and care plansHow physician orders and medication lists should be handledBest practices for visit notes by disciplineWhat to include at discharge, during transfers, and resumptions of careThis is the foundational knowledge every home health or hospice professional needs to navigate clinical documentation with confidence.👉 Looking for more guidance? Subscribe to our newsletter for industry insights, expert tips, and resources. https://thehomehealthconsultant.com/newsletter-sign-up🔔 Don’t forget to like, subscribe, and share this episode with your team!#HomeHealth #HospiceCare #ClinicalDocumentation #ChartingBasics #HomeHealthTraining

How do you know if a home health or hospice consultant is the right fit for your agency? In this episode, we break down the red and green flags to help you make an informed decision. Learn what to look for, what to avoid, and how to choose a consultant who truly supports your success. #homehealthcare #hospicecare #consultingtips 0:00 - Intro0:13 - Why Agencies Use Consultants1:11 - Red Flag: Unreported Changes2:04 - Red Flag: Consultants Who Do It All5:14 - Red Flag: Overuse of the Word "HIPAA"10:41 - Red Flag: Reviewing Charts That Passed Survey12:28 - Red Flag: No Office/Team Support23:21 - Red Flag: Just Providing Software27:18 - Finding the Right Consultant: Matching Needs and Services30:04 - Green Flag: Disguised as a Red Flag32:18 - Green Flag: Pricing Consistent with Market 37:54 - Finding the Right Consultant: Gut Feeling42:24 - Green Flag: The Importance of a Framework45:51 - Green Flag: A Consultant with a Team46:17 - Green Flag: Comfortable Saying "I Don't Know"48:53 - Stylistic Preferences vs. Red Flags

Are you prepared for your CMS site visit? In the home health and hospice industry, a successful site visit is crucial for securing your Medicare enrollment. At The Home Health Consultant, we help agencies navigate compliance challenges with expert strategies that ensure your business stays operational and ready for success.In this video, we break down everything you need to know about CMS site visits, including:✔️ What triggers a site visit and when to expect it✔️ The key differences between site visits and full surveys✔️ What National Site Visit Contractors (NSVCs) are looking for (and what they’re NOT)✔️ How to avoid delays and ensure a smooth approval processA failed site visit can set your agency back months—don’t let it happen to you!

Are you ready for your next survey? In the home health and hospice industry, the difference between survey prep and survey readiness can determine your agency’s success. At The Home Health Consultant, we specialize in guiding agencies through compliance challenges with proven strategies that go beyond passing surveys—they improve patient care, reduce risk, and enhance profitability. In this video, we explore the key differences between survey prep and readiness, why we recommend a readiness-focused approach, and how you can build a proactive compliance program for long-term success.0:00 - Introduction: Survey Prep vs. Survey Readiness0:34 - Understanding Survey Readiness1:04 - The Problem with Survey Prep3:08 - Benefits of Day-to-Day Compliance4:18 - Implementing and Maintaining Compliance5:04 - How The Home Health Consultant Can Help6:41 - Other Ways to Maintain Compliance8:26 - The Difference Between Survey Prep and Survey Readiness9:27 - Conclusion