The Leap Forward Show

Today on the Leap Forward podcast, we welcome Hugh Viney, the founder and CEO of Minerva Virtual Academy, leading a revolution in education through flexible, student-centered online learning. Hugh explores breaking down "happiness barriers" in traditional schools, such as rigid schedules and anxiety-inducing environments, by utilizing a hybrid model of asynchronous study and weekly one-on-one mentoring. Drawing from his entrepreneurial journey, he urges families to embrace non-traditional pathways that prioritize student well-being and academic success. Hosted on Acast. See acast.com/privacy for more information.

Today on Leap Forward, we welcome Jared Dowdy, a seasoned learning leader who specialises in architecting digital training strategies for global mobility and automotive operations. Drawing on over fifteen years of retail experience, Jared emphasizes that success relies on using technology to scale "brilliant basics" while prioritizing the human communication skills that tech cannot replace. He encourages leaders to use digital tools to simplify operations and remain agile enough to pivot quickly as the industry evolves Hosted on Acast. See acast.com/privacy for more information.

Today on the Leap Forward podcast, we welcome Ian Dunn, Provost of Coventry University Group, leading a radical transformation of higher education through curriculum innovation and widening participation. Ian discusses breaking down educational barriers using a flexible six-week block model and the liberating potential of AI to personalize learning at scale. Drawing from his journey as a "maverick" leader, he urges professionals to embrace authentic change and never stop updating their skills. Let’s explore the future of learning. Hosted on Acast. See acast.com/privacy for more information.

Today on Leap Forward, we welcome Ronnie Wilson, Founder and Chief Executive of First Step Trust, leading a pioneering social enterprise dedicated to transforming lives and fostering opportunity. Ronnie discusses using virtual reality to help people with mental health challenges gain confidence and skills in a safe environment, illustrating how innovation can remove systemic barriers to employment. He shares insights on the challenge of balancing their social mission with commercial necessity, which provides neutral pressure to generate income. Hosted on Acast. See acast.com/privacy for more information.

Today on Leap Forward, we welcome Elspeth Briscoe, CEO of Learning with Experts, leading an award-winning global platform that combines experts with small online classrooms. Elspeth shares her journey from leadership roles at eBay and Skype to the EdTech space, now intensely focused on changing human behaviours, not just providing content. She also shares her views on using AI for efficiency alongside human empathy, and key advice for leaders and female founders. Hear how she is smashing the glass ceiling with her secret sauce. Hosted on Acast. See acast.com/privacy for more information.

Today on Leap Forward, we welcome Stephen Whitton, founder of [M]enable, who is transforming the conversation around men's mental health and workplace wellbeing. Stephen discusses the vital importance of creating psychologically safe and inclusive workplaces, sharing the personal journey that inspired his advocacy. He offers deep insights into dismantling traditional male stereotypes and fostering vulnerable, empathetic leadership. This is a powerful conversation about owning your story and driving real change. Let's hear how Stephen is leading the charge. Hosted on Acast. See acast.com/privacy for more information.

Today on Leap Forward, we welcome Justin Spooner, Director at Unthinkable Digital. Drawing on his career in fine art, broadcast media, and cultural innovation. Justin shares his philosophy of collaborative intelligence, explaining how the future of work is not about single-player AI, but about multiplayer AI working within multidisciplinary teams to overcome siloed thinking. Let's explore how to design better intelligence. Hosted on Acast. See acast.com/privacy for more information.

Today on Leap Forward, we're joined by Dr. Alex Connock, an Oxford lecturer, serial entrepreneur, and media expert, to discuss how AI is reshaping the creative economy. Dr. Connock shares his journey, from the behemoth magazine industry to the rise of streaming and the creator economy, defining the major shifts as the move from top-down decision-making to the democratization of content distribution. Hosted on Acast. See acast.com/privacy for more information.

Today we welcome Sara Sloman, Chief Strategy Officer of Paythru. Paythru solves the "existential problem" of payments being an afterthought in the ecosystem. Sara shares her 22 years in sustainable transport, arguing that EV adoption is underpinned by effective policy. She highlights the "grim" customer experience of public charging and discusses new technology like ISO 15118 for seamless "car-as-wallet" payments. Let's connect the dots to make EV charging invisible and efficient. Hosted on Acast. See acast.com/privacy for more information.

For this episode of Leap Forward, we sit down with Charlie Cook, CEO and founder of RightCharge, the B2B FinTech that is simplifying complex EV charging payments for company fleets. Charlie details his journey from his roots in clean energy to pivoting his business model, explaining how their technology saves fleets around £1,000 per vehicle per year by optimizing home reimbursement. He also reveals the one trait every entrepreneur needs to survive the chaos of a startup: tenacity. Hosted on Acast. See acast.com/privacy for more information.

On this episode of Leap Forward, we welcome Mark Sowerby of Drive, an expert in automotive PR and communications. Mark explores the specialized, high-growth sector of automotive tech suppliers who are revolutionizing dealer efficiency and profitability. He discusses his journey building a niche agency and emphasizes that effective communication is the engine driving these emerging businesses. Let's start the conversation and find out what accelerates success. Hosted on Acast. See acast.com/privacy for more information.

I'm Justin Cooke, and for the first time, I'm the one in the hot seat. In this episode, I'll be sharing my personal experience as the host and chairman of Bridge. This journey has been an incredible learning experience - I've even joked that it's been my personal "mini MBA." I'll discuss how the show originated, what I’ve learned from my amazing guests, and the unexpected insights I've gained along the way. Hosted on Acast. See acast.com/privacy for more information.

Gareth Thomas of Track Back, a former telemarketer turned tech entrepreneur, created a platform to fix huge gaps in automotive lead-management and customer experience. Hosted on Acast. See acast.com/privacy for more information.

On this episode of Leap Forward, we speak with Greg Pile, strategic leadership of Global ATS & Managing Director of Micro Nav, a company in the market of air traffic control simulation. He shares insights on the industry's future, including the role of AI in aviation and the increasing global demand for automation. Join us as we explore the future of aviation from a unique perspective. Hosted on Acast. See acast.com/privacy for more information.

Today on Leap Forward, we’re joined by Catalina Schveninger, a veteran leader in the future of work and talent. With over 30 years of experience, Catalina pulls no punches on AI's dramatic disruption of the workforce. She argues for the urgent need to redesign jobs with transparency, champions the return of the critical-thinking generalist, and warns of the dangers of becoming lazy with AI. Get ready to rethink everything you know about your career. Hosted on Acast. See acast.com/privacy for more information.

In this episode of Leap Forward, we’re joined by Fionnuala Duggan, a pioneering strategist at the intersection of technology and content. With a background spanning experimental physics, multimedia innovation at EMI Records, and digital transformation in publishing, she shares her journey through the evolution of digital content - from early interactive media to today’s AI-driven educational tools. Her advice for edtech founders? Focus is everything. Listen in and learn how to spot the next big shift in digital transformation. Hosted on Acast. See acast.com/privacy for more information.

Penny Weatherup joins us to unpack her 18-year journey shaping Volkswagen’s people strategy through industry upheavals – from emissions scandals to digital transformation. She reveals how data-driven talent programs and bold DEI initiatives became competitive advantages, why ‘People Director’ beats HR, and the stakeholder chess game of German automakers. Hosted on Acast. See acast.com/privacy for more information.

Today on Leap Forward, we welcome Linda Jackson, a seasoned automotive expert who has recently retired after a remarkable career in the industry. Linda offers a unique perspective on the seismic shifts in the automotive world, from an unplanned start with a holiday job at Jaguar to her later role as CEO of Citroen and Peugeot. She discusses the industry's focus on electrification, autonomous technology, and evolving car ownership, and why she thinks the next decade will see more changes than the previous forty years. Hosted on Acast. See acast.com/privacy for more information.

On this episode of Leap Forward, we're honoured to feature Winston Lee, Managing Director of ETI in Europe and a pivotal figure in the automotive sector. He dives into bridging the gap between original equipment manufacturers and the automotive aftermarket, discussing the vital roles of advanced diagnostic tools, and specialized equipment. His journey highlights innovation and strategic partnerships. Unlock insights for the automotive future.  Hosted on Acast. See acast.com/privacy for more information.

Joining us today is Rachel Kay, Chief Learning Officer at Learning People, a prominent global education provider, specializing in tech and project management qualifications. Rachel delves into the unique approach to curating programs for the tech industry and project management, equipping individuals with professional qualifications for new careers. She discusses how current trends like AI are reshaping the workplace, emphasizing the vital role of critical and analytical thinking. Learn how targeted education is building the workforce of tomorrow. Hosted on Acast. See acast.com/privacy for more information.

We’re joined by Rory Henson, a seasoned investment banker and key figure at Ibis Capital. Rory shares his journey from finance to shaping the edtech and media sectors, offering insights on AI’s transformative role, geopolitical challenges, and the future of skills-based education. He highlights the power of community-driven growth and the importance of adaptability in today’s fast-paced market. Ready to rethink the intersection of finance and innovation? Hosted on Acast. See acast.com/privacy for more information.

Today on Leap Forward, we’re joined by Rebecca Tisdale, a learning and development innovator with a passion for redefining workplace training. From her early days in beauty therapy to pioneering gamified learning programs—like a global retail training app during her time at Lego—Rebecca unpacks how microlearning and play can transform even the most fast-paced industries. Want to turn training into an adventure? Let’s get started! Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Leap Forward podcast, Ann Watson, CEO at Enginuity, discusses how the charity is addressing the critical engineering skills gap in the UK. She shares insights on overcoming challenges like a retiring workforce and rapid technological advancements. Watson highlights Enginuity's innovative solutions, such as skills games and AI-powered training tools, emphasizing collaboration for future-proofing the workforce. Tune in to learn how Enginuity is revolutionizing corporate and enterprise education. Hosted on Acast. See acast.com/privacy for more information.

Jeremy Evans, founder of Marketing Delivery, brings his deep automotive expertise to the world of dealership technology. In this episode of the Leap Forward podcast, Jeremy reveals how his company evolved from a traditional marketing firm into a data-driven tech provider, helping dealers optimize customer engagement through automation and AI.Jeremy also shares valuable insights on adapting to industry changes, the pitfalls of tech-for-tech's-sake, and why human insight remains crucial in an increasingly digital landscape. Hosted on Acast. See acast.com/privacy for more information.

Paul Meadows, Commercial Training Manager at Scania, brings his extensive experience from the automotive sector to the premium trucking industry. In this episode of the Leap Forward podcast, Paul delves into Scania's exciting journey towards electrification, emphasizing the vital role of human skills in our rapidly evolving, tech-driven future.Discover how Scania maintains its premium brand promise while navigating these significant industry shifts. Paul also shares insights into the power of curiosity and effective training as key drivers for organizational success. Hosted on Acast. See acast.com/privacy for more information.

In this episode of Leap Forward, we welcome Jacqui Barker, Global OEM Strategy Director at Keyloop. A dynamic leader in automotive technology and media, Jacqui shares her extensive journey from launching car magazines to shaping IT integration and enhancing the car buying experience.She champions diversity, offering unique insights on seamlessly combining online and in-person customer journeys in the rapidly evolving automotive world. Discover how her expertise is revolutionizing the future of auto retail and driving innovation within the industry. Hosted on Acast. See acast.com/privacy for more information.

Today on Leap Forward, we’re joined by John Veichmanis, CEO of Carwow, who shares the journey of building one of the world’s largest car review platforms. JV dives into how Carwow bridges content and commerce, helping consumers navigate car purchases while empowering dealers with data-driven insights. He discusses trends like AI-powered auctions, retail media, and the future of omnichannel car buying. Listeners will gain valuable insights into how Carwow's platform streamlines the car-buying process for consumers and provides unparalleled analytical tools for dealers, fostering efficiency and transparency in a rapidly evolving industry. Hosted on Acast. See acast.com/privacy for more information.

On this episode of Leap Forward, we chat with Mikołaj Duh-Imbor, a Harley-Davidson performance specialist whose passion for motorcycles began with childhood dreams of customization. Mikołaj shares his journey from mechanic to tuning expert, highlighting how technology—like advanced diagnostics and AI—is transforming the industry. He also discusses the challenges of balancing mechanical expertise with evolving electronics and offering key advice for aspiring technicians Hosted on Acast. See acast.com/privacy for more information.

Join us on Leap Forward as we welcome Steve Ure from eDynamix—a leader transforming automotive retail through technology.Discover how listening to dealers led to the creation of their industry-standard online check-in system, born during the pandemic to streamline customer visits. Learn how unified platforms and AI are reshaping the business, from self-service solutions to seamless integrations that eliminate the need for multiple logins. Hosted on Acast. See acast.com/privacy for more information.

Today on Leap Forward, we’re joined by Paul Lilly, Sales & Operations Director at MG Motor UK Ltd, with decades of experience spanning two-wheel and four-wheel industries. Paul shares his journey from luxury automotive brands to iconic motorcycle manufacturers, highlighting the transformative power of brand connection and technology in automotive.He discusses the rise of EVs, the balance between performance and sustainability, and the future of workshops in a software-driven world. Paul’s advice? Stay adaptable, curious, and open to the unexpected. Hosted on Acast. See acast.com/privacy for more information.

Join us on Leap Forward as we speak with Lyn Howdon, founder of Th!nk Academy Services and a leading expert in automotive retention strategies. Lyn shares her extensive experience, from her early passion ignited at a Ford dealership, to introducing early renewal programs and developing cutting-edge omnichannel platforms. She discusses the critical importance of customer experience in today's market, emphasizing how technology and personalized service drive loyalty. Hosted on Acast. See acast.com/privacy for more information.

On this episode of Leap Forward, we speak with Elliott Perks, Co-Founder and CEO of Jigcar and an expert in automotive logistics, as we explore tech solutions for automotive transport. Elliott discusses the problems car dealer groups encounter with managing car movement, specifically the lack of visibility, delays, and pricing issues they often face. Hosted on Acast. See acast.com/privacy for more information.

In this episode of Leap Forward, we sit down with Michelle Wells, VP of Global Marketing at Infomedia—a trailblazer in automotive tech. Michelle takes us through her journey from the digital marketing trenches to spearheading global strategies in a rapidly evolving industry. Her story offers a front-row seat to how leadership, adaptability, and innovation intersect in high-stakes markets. Hosted on Acast. See acast.com/privacy for more information.

Digital or in-person? The future of car sales is both. In this episode of Leap Forward, we sit down with Robert Hazelwood, Non-Executive Director at Citygate Automotive and a 40-year veteran of the automotive industry. From leading major brands to advising today’s start-ups, Robert shares how dealerships are blending cutting-edge digital tools with personalized service—and why human connections still drive sales in an era of online retail. Hosted on Acast. See acast.com/privacy for more information.

Danny Bluestone, Director Digital Transformation and Innovation at CACI Limited, takes us deep into his pioneering journey through the evolution of digital innovation. With decades of hands-on experience, he reveals how he masterfully merges cutting-edge design principles, intuitive usability, and open-source technology to build seamless, user-centric digital experiences that drive real impact. Hosted on Acast. See acast.com/privacy for more information.

On this episode of Leap Forward, Chris Roberts, Group MD of JC Automotive, takes us behind the scenes of his career, from starting in the industry to leading a major automotive group. He dives into electrification, streamlining operations, and how AI is reshaping the industry. Chris highlights the value of training, customer-focused strategies, and staying ahead of industry changes. For anyone in the field, his insights are a roadmap to thriving in a fast-evolving industry. A must-listen for automotive professionals! Hosted on Acast. See acast.com/privacy for more information.

We sit down with Allan Cook CBE, Chairman of the Henry Royce Institute and a veteran engineer with decades of experience in aerospace, defence, and infrastructure.​Allan reflects on his journey from electrician to leading major projects like HS2, emphasizing the importance of talent, technology, and leadership. He shares insights on global collaboration, the rise of AI, and the need for long-term vision in engineering.Throughout the conversation, Allan highlights the critical role of empathy and interpersonal skills in leadership, drawing from his early days working on the tools to his current role shaping the future of engineering innovation. His key takeaway? Surround yourself with the best, embrace continuous learning, and lead with confidence. Hosted on Acast. See acast.com/privacy for more information.

On today’s episode of Leap Forward, we’re joined by Graeme Potts, a highly experienced leader in automotive retail and the CEO of Eden Motor Group. Graeme’s career began in dealership operations, and over the years, he climbed the ranks, ultimately founding Eden Motor Group. Under his leadership, the company has grown into a prominent player in the UK automotive sector, with over 20 dealerships and a diverse portfolio representing brands like Vauxhall, Mazda, Hyundai, and more. In this conversation, Graeme opens up about his journey, the evolution of the automotive industry, and how he’s successfully steered Eden Motor Group through significant shifts, including the rise of electric vehicles and changes in customer expectations. Hosted on Acast. See acast.com/privacy for more information.

In this episode, Victor Valentin, VP of Sales and Customer Experience, reflects on his shift from engineering to leading sales across 43 markets. He explores customer focus, data-driven strategies, and modern training methods like AI and microlearning. Victor also breaks down market challenges like EV adoption and shifting consumer demands, sharing practical lessons on leadership and growth in a changing industry. Hosted on Acast. See acast.com/privacy for more information.

In this episode of Leap Forward, we’re joined by Matt Galvin, Managing Director of Polestar UK, who shares his journey from car sales to leading a disruptive electric vehicle brand. Matt discusses Polestar’s commitment to design and sustainability, the challenges of EV adoption, and the role of innovation in shaping the future of mobility.He also emphasizes the importance of customer experience, agile leadership, and building a strong team culture. Listen in, this one’s electric. Hosted on Acast. See acast.com/privacy for more information.

On this episode of Leap Forward, we sit down with Nancy Rignall, founder and managing director of Prospecting Dynamics, to discuss her journey in the automotive industry. From her early days at Ford to leading a business focused on customer retention, Nancy shares insights on EV adoption, shifting consumer behaviour, and the role of human connection in a tech-driven world. She also offers advice on navigating industry challenges and championing diversity. Hosted on Acast. See acast.com/privacy for more information.

In this Leap Forward podcast episode, Sarah Dawson shares her journey from retail to leadership roles in the automotive industry. She highlights the importance of transferable skills like communication and coaching in helping managers shift from autocratic to consultative leadership. Sarah discusses how technology, like Zoom and Teams, enhances training, advocating for flexible, modular learning tailored to roles. Tune in for a dose of inspiration! Hosted on Acast. See acast.com/privacy for more information.

Imagine being falsely accused and losing it all - in full public view. In today's Leap Forward, we reveal how Sir Conor Burns turned personal and political setbacks into powerful comebacks. Former trade minister, political strategist, and now a driving force in UK-US commerce. Sir Conor reflects on resilience in public life, the evolution of global trade, and his current mission to bridge business opportunities across the Atlantic. From navigating post-Brexit challenges to his exoneration after false accusations, Sir Conor shares invaluable insights about perseverance in leadership - proving that integrity and determination ultimately prevail in both politics and business.  Hosted on Acast. See acast.com/privacy for more information.

Rebecca Martin shares her incredible journey from graduate trainee in Australia, through seven years in the upper echelons of Ford Motor Company, to the present as Director of a leading consultancy delivering leadership training. Rebecca brings insight from her broad and deep experience in her various roles as General Manager, Chairman, Mentor, Founder, and Director. She offers her thoughts on leadership, career development, and navigating global markets, making this episode of Leap Forward essential listening for aspiring leaders and automotive professionals alike. She also touches on the future of hybrid and electric vehicles. You won’t want to miss Rebecca’s inspiring story and insights. Hosted on Acast. See acast.com/privacy for more information.

Paul Jordan, the head of Secret Service and an industry veteran speaks with us today to unpack the transformations happening in automotive retail. He shares his views on how dealerships are becoming more customer-focused, driven by AI and video technology, and discusses the evolving dynamics between manufacturers, dealers, and consumers. If you're keen on the future of car buying and servicing, this episode offers plenty of insights to stay ahead of the curve. Hosted on Acast. See acast.com/privacy for more information.

On this episode of Leap Forward, Simon Poole, Commercial Director at Citygate Automotive, discusses the importance of adaptability in a rapidly evolving industry, sharing insights into digital transformation, talent management, and the vital role of diversity in shaping the future of the automotive world. Packed with actionable advice and forward-thinking strategies for professionals at every level, this episode is a must-watch. Hosted on Acast. See acast.com/privacy for more information.

Jack Allman, co-founder and Chief Commercial Officer of Bumper, joins this episode of Leap Forward. In this conversation, Jack discusses Bumper's innovative 'buy now, pay later' solutions designed to ease the unexpected financial burdens of car repairs. With over a decade of experience scaling the business across the UK and Europe, he shares insights on tackling industry challenges, driving digital transformation, and the human element behind their technology. Let's get into this discussion about innovation, and the future of automotive payments. Hosted on Acast. See acast.com/privacy for more information.

In this episode of Leap Forward, we are joined by Kerry, founder of Akeno LTD and a seasoned expert in business transformation with over two decades of experience. Kerry shares her insights on leveraging systems to enhance customer experience, the critical role of empowered and knowledgeable teams, and the importance of seamless omnichannel strategies. With a track record of driving organisational change and innovation, Kerry offers valuable perspectives on empowering people for long-term success. Don't miss this engaging conversation with a true pioneer of change and innovation! Hosted on Acast. See acast.com/privacy for more information.

Have you ever wondered what it takes to lead and transform industries as diverse as automotive and finance? In this episode of the Leap Forward Podcast, we’re joined by Tim Tozer, Chairman of the Board at Allianz UK and a seasoned expert with decades of experience at the helm of some of the world’s most recognised companies.​From his early career at Leyland Cars to leading GM Vauxhall as Managing Director, Tim takes us on a journey through the highs and challenges of turning businesses around, navigating global markets, and building resilient teams. With his vast knowledge, Tim explores the evolution of the automotive sector, touching on everything from the rise of Chinese manufacturers to the hybrid versus electric vehicle debate.​Tim also delves into the cultural and strategic nuances of doing business in regions like Japan and China, sharing insights into the transformative power of mentorship and how transferable skills bridge industries. He reflects on leadership lessons, including how adaptability and a clear vision can shape a career—and an industry. Hosted on Acast. See acast.com/privacy for more information.

Have you ever wondered what it takes to navigate automotive finance? In this episode of the Leap Forward Podcast, industry veteran Peter Cottle shares his remarkable journey and insights. From starting his career at Lloyds Bank to taking on leading roles in prominent motor finance companies like Lombard, Jaguar Cars Finance, and PSA Finance, Peter brings unparalleled experience to the table. We explore the evolution of car finance products, from the early days of hire purchase to the rise of PCP (Personal Contract Purchase), leasing, and subscription services. Peter also delves into the challenges and opportunities facing the industry today, including the impact of technology, regulatory pressures such as consumer duty and discretionary commission, and changing customer behaviours. Peter discusses key trends such as the growing importance of customer retention, and the balancing act between dealers, manufacturers, and finance providers. He offers advice for those entering the industry, emphasising the exciting opportunities, career progression, and resilience of the automotive sector. With decades of experience, Peter's insights provide a look at the past, present, and future of automotive retail finance. So, don’t miss this episode as we uncover lessons in leadership, adaptability, and building trust in a changing market. Hosted on Acast. See acast.com/privacy for more information.