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HR Latte, episode #127 [39 min 57 sec] Humanly.io Execs Share Some Amazing News!   Humanly.io Co-Founder and CEO Prem Kumar sits down with Rayanne to share the exciting news that his company successfully completed a $4.2M Momentum Raise. The Future of Recruiting looks a brighter! Joining Rayanne on this episode of HR Latte Co-Founder / CEO Prem Kumar Co-Founder / COO Andrew Gardner Co-Founder / CTO Bryan Leptich Head of Marketing Bennett Sung What we talk about:  $4.2M Investment The Future of Recruiting The Impact of Conversational AI and Technology on the Hiring Process Humanly Moments Today’s Challenges for Recruiters and Job Seekers Learn more about Humanly here About Humanly.io The world of recruiting is changing rapidly. We know automation is part of the equation — and yet it’s not enough. This is why we believe direct candidate conversations are the gateway to measure candidate quality and drive better hiring efficiencies. Humanly.io’s conversational AI for recruiting is where automation and people work seamlessly together to help organizations surface the most qualified, diverse applicant pool at scale. For two consecutive years, Humanly has been ranked as one of the best AI recruiting tools and HR chatbots. Co-headquartered in Seattle, WA, and Sacramento, CA, Humanly.io is backed by leading investors such as Zeal Capital Partners, Spark Growth Ventures, Moneta Ventures, Basecamp Fund, Growth Factory Capital, and Y Combinator. For additional information, please visit us at humanly.io, LinkedIn, Instagram, Twitter, Facebook, and YouTube.  

HR Latte, episode #126 [30 min 55 sec] Rayanne Chats with Stephen Reifenstein about Job Loss during COVID.     A little more about Stephen Reifenstein: – Project Controls Analyst and Management – Project Accountant – Loan Contracts – Husband and Father – Loss of Local Theater Involvement as a Director & Actor     Rayanne & Stephen discuss these points: Stephen’s background and work history Losing his job in the time of COVID-19 Managing expenses and a house payment on Unemployment 100 Days of Unemployment – Stephen’s post he wrote on LinkedIn Does ageism have anything to do with his current situation? Anxiety and What’s Helped Him   Stephen is coming up on 175 Days of Unemployment. He is not alone. You can reach out to Stephen on LinkedIn here: https://www.linkedin.com/in/ More episodes of HR Latte can be found here.

The Inside Beat with Guest Dr. Jeffrey Roth Episode No. 2 – [ 14 min 25 sec ] “The heartbeat of any great organization is its people.” Welcome to The Inside Beat – an Optum podcast sharing team member stories and what it’s like to work at Optum Care. Episode Description Host: Rayanne Thorn Guests: Dr. Jeffrey Roth – Internal Medicine Episode Highlights The Inside Beat Episode 2 “I started here 28 years ago and wouldn’t want to work anywhere else.” – Dr. Roth Jeffrey Roth, DO, is board certified in internal medicine. Dr. Roth earned his medical degree from the New York Institute of Technology College of Osteopathic Medicine. He completed his internship at Pacific Hospital of Long Beach and his residency at Loma Linda University Medical Center. In addition to his medical practice, Dr. Roth is a clinical associate professor of medicine at Western University of Health Sciences in Pomona. He enjoys learning about his patients and their lives, and works to help as many people as possible. A native of Los Angeles, Dr. Roth enjoys volunteering in his community. “I don’t think there’s a better place where a doctor can work. It’s a terrific place and as long as you’re doing your best and working hard and taking good care of your patients and keeping up on things, there’ll always find something here that satisfies your career. There are lots of opportunities to grow into a new activity within the group.” – Dr. Roth Words and Phrases from this episode: CHAPS Programs – Comprehensive Health Assessment Programs IPA – Independent Physician Association HCC Coding – Hierarchical Condition Category (HCC) coding is a payment model mandated by the Centers for Medicare and Medicaid Services (CMS) Learn more about becoming a Foster Parent. Listen to The Inside Beat, Premiere Episode! Interested in joining one of California’s top performing medical groups? Visit optumcare.com/careers.html for our latest career openings. *Healthcare Partners is now part of Optum California Connect with Rayanne  

The Inside Beat – an Optum Podcast Episode No. 1 – [ 16 min 4 sec ] “The heartbeat of any great organization is its people.” Welcome to The Inside Beat – an Optum Podcast sharing team member stories and what it’s like to work at Optum. Episode Description Host: Rayanne Thorn Guests: Amar Desai, MD, MPH – President and CEO of Optum California Michelle Li, PhD – Director of Workforce Planning, Optum California Episode Highlights “Value-based care is really a notion of thinking about the overall care, both from the perspective of quality, the quality of care that a patient receives in terms of clinical outcomes, but also cost and affordability. Making sure you’re delivering that high quality care at the best cost possible so that the overall care is sustainable for the system and affordable to the patient.” – Amar Desai, MD, MPH “We have a fantastic top performing, very diverse and highly interdisciplinary team of workforce here at Optum. And so my team is working on various different initiatives to showcase our team to the public, not just about their professional achievements and more importantly, to show the human side of them, their lives outside of Optum and their lives as a part of the community that they love and serve. And that’s when The Inside Beat podcast was born.” – Michelle Li, PhD Interested in joining one of California’s top performing medical groups? Visit optumcare.com/careers.html for our latest career openings. *Healthcare Partners is now part of Optum Care   Connect with Rayanne  

HR Latte, episode #125 [16 minutes] Rayanne Chats with China Gorman of UNLEASH 19 A little more about China Gorman: – Managing Director – America at UNLEASH – Former CEO at Great Place to Work & CMG Group – Former COO at SHRM – Highly-sought after Board Advisor and Presenter – She’s a “Players’ Coach” – AND she’s just the BEST.   Rayanne & China discuss these points: China’s Executive background that brought her to HR What does it mean to be an “Iron Fist in a Velvet Glove“? UNLEASH in Las Vegas on May 14 & 15 How UNLEASH is different from all the other HR and HR Technology Conferences How UNLEASH is bringing actual HR Tech Buyers, Vendors, and Analysts together What’s happening at UNLEASH in 2019: – Trust & Transparency – Digital Transformation – Atypical Workforce Models – Democratizing Data – Workplace Culture – The Bridge between Work & Technology UNLEASH World in Paris OCT 22nd & 23rd, 2019 Rayanne has had the amazing opportunity to interview China 5 times over the last several years: she is the first to join the 5-Timer Club.  You can reach China Gorman at [email protected] or connect with him on LinkedIn. Learn more about the incredible UNLEASH conferences here.   Today’s HR Latte is made possible by:   Aspen Analytics – Using rich data and metrics, Aspen Analytics provides insight on why and how the largest global employers recruit, develop, promote, and retain their best talent. Using business analytics, we analyze and measure the entire employee life cycle to identify paths to success.Visit AspenAnalytics.io Aspen Analytics will be at UNLEASH World. For more information, message [email protected]   Never Enough Media taps into what makes your company different and why your target market needs your product or service. We listen first. The power of truth and integrity in marketing has a direct impact on the bottom line. Your brand is the heartbeat of your company – what are you doing to keep it beating?

HR Latte, episode #124 [33 minutes] Rayanne Chats with Film Maker Cory Reeder – Writer, Director, Produce A little more about Cory Reeder: – Founder, Renaissance Man Productions – Music Video Producer – Los Angeles-based Screenplay Writer – 5-time participant in the Easterseals Disability Film Challenge – Advocate for Representation of People with Disabilities in the Media – Focused on all forms of Inclusion Rayanne & Cory discuss these points: Easterseals Disability Film Challenge 2019 Inclusion of Individuals with Disabilities in Media Expectations and Release of those Expectations What More We Can Learn I CAN Film Submission by Producer Cory Reeder and Director Diana Elizabeth Jordan Film Challenge – Creation Process and Submission Shining a Spotlight on Individuals with Disabilities Expectations “Haste Makes Waste” Changing Lives. What Human Resources Can Learn from this Disability Film Challenge Can’t wait to talk with Cory Reeder again — thanks for sharing with us! You can reach Cory at [email protected] or connect with him on LinkedIn. Check out CoryReeder.com or Renaissance Man Productions here. ALSO – please watch the films produced for the 2019 Easterseals Disability Film Challenge Director Diana Elizabeth Jordan Participants in the Film Shoot this year. Director – Diana Elizabeth Jordan – Cerebral Palsy Lead Actress – Jennifer Beveans – Cerebral Palsy Supporting Actor – Areceli Avila – Developmental Disability Supporting Actor – Gitane Neil – Down Syndrome Supporting Actor – Zuely Johnson – Cerebral Palsy Supporting Actor – Patrick Storey – Autism Supporting Actor – Delvin Williams – Developmental Disability Wardrobe – Katherine Hegerty – Autism And SOOOO many others – big thanks to Easterseals for encouraging and supporting these opportunities. Today’s HR Latte is made possible by: Never Enough Media taps into what makes your company different and why your target market needs your product or service. We listen first. The power of truth and integrity in marketing has a direct impact on the bottom line. Your brand is the heartbeat of your company – what are you doing to keep it beating?

HR Latte, episode #123 [28 minutes] Rayanne Chats with David Perry, aka The Rogue Recruiter A little more about David Perry: – Managing Partner, Perry-Martel International – Economic Major – Hiring Greatness – author – Geurrilla Marketing for Job Hunters, 1.0, 2.0, 3.0 – author – Executive Recruiting for Dummies – author – Named the Rogue Recruiter by the WSJ     Rayanne & David discuss these points: The Success of Job Search Boot Camp How My New Job Hunt was launched How long SHOULD it take to get your next job The step-by-step Modules & Learning Platform of My New Job Hunt The New Normal: All Jobs are Temporary Most job hunters will have a new job every 1.5 to 2 years now Why now, since unemployment is so low? People are NO LONGER STAYING in jobs they hate Share the My New Job Hunt Program, and earn back your initial investment Put America Back to Work tour What is the Biggest Mistake Job Seekers Make Today? What SHOULD Job Seekers be Doing today? Be a Value Adder as an Employee Solving the Turnover problem. Let’s Start Solving our Own Problems at HOME. Very Inspiring, David — thanks for being on HR Latte! You can reach David Perry at [email protected] or connect with him on LinkedIn. Check out MY NEW JOB HUNT here.   Today’s HR Latte is made possible by:   Never Enough Media taps into what makes your company different and why your target market needs your product or service. We listen first. The power of truth and integrity in marketing has a direct impact on the bottom line. Your brand is the heartbeat of your company – what are you doing to keep it beating?

HR Latte, episode #122 [36 minutes] Rayanne welcomes Dwaine Maltais, Co-founder & CEO at Talentegy A little more about Dwaine Maltais: – HR/Recruiting Tech Entrepreneur – Creator of SmartPost – Launched Hodes iQ and other digital offerings for Bernard Hodes Group – Driven to share his understanding of tech and to use it for the betterment of talent acquisition & talent management   Rayanne & Dwaine discuss these points: The power and innovation of HR Tech What is Talentegy? HR departments are running too many systems / types of tech Bottomline impacts of Poor experiences of Employees or Job Seekers Can you automate the identification of underlying HR / Recruiting issues? Dwaine’s Female Co-Founders: Shawna Berthold & Stephanie Ralston The endless talk about improving Candidate Experience Finally recognizing the mobile job seeker Former drivers: automation & efficiency, managing people like a supply chain Current driver that has been a missing piece – having the proper measures in place to support the need for change The Shift of Job Search Control to job seekers, applicants, & candidates Talentegy helps companies by giving them visibility of what their systems are doing, achieving, missing How to gain a clear understanding of the necessary changes to HR and their processes How to build a business case for purchasing a new system like Talentegy What are the risks of not addressing “poor experiences” and their impact on business Understanding the content that candidates are interested in and engaged with Catching issues that cause application drop-off & thus, know how to improve Real-time Feedback – does it have to be incentivized? The impact of employer brand on consumer brand Talentegy is a sophisticated technology, based on three simple principles: measure, alert, and plan. You can reach Dwaine at [email protected] or connect on LinkedIn – You can also catch Talentegy team at HR Tech in Las Vegas, Sept 11-14 – catch them in the “Pitch Fest”   Today’s HR Latte is made possible by: Talentegy: an AI-enhanced Talent Analytics Platform that optimizes Recruiting and Talent Management. We help companies continuously monitor Candidate and Employee experience.      

Rayanne Chats Theo Rokos, Chief Revenue Officer at Visage.Jobs A little more about Theo Rokos: – HR Tech Expert – Founder & Former CEO at GreenJobInterview – Marketing & Sales – Incredible Revenue Ideologist – Sourcing & Recruiting Technologist   Rayanne & Theo discuss these points: Success and Acquisition of GreenJobInterview, by Montage Discovering next steps following the acquisition Sourcing: “Where do I find candidates?” Visage.Jobs: How recruiters, crowdsourcing, and AI will have an impact The Holy Grail: The Passive Candidate Utilizing the Consumer Experience to improve the Candidate Experience The Community Approach to job candidate sourcing Solving the Recruiter Pain of sourcing of QUALITY candidates Challenges that Visage.Jobs will face Gen Z: “Nobody uses email.” Expectations for the Future of Visage.Jobs The HQQ Factor: Hire Quality Quickly How Efficiency Affects Hiring   You can reach Theo at [email protected] or connect on LinkedIn – You can also catch Visage.jobs team at HR Tech in Las Vegas, Sept 11-14.   Today’s HR Latte is made possible by: Visage.Job: Automate your Candidate Pipeline & Outreach. Visage enables recruiters to work on the things they love and fill more jobs.

Part 1: Melissa Dobbins and Her Quest to Remove Bias in Hiring Founder and CEO of Career.Place A little more about Melissa Dobbins: -Career Technologist -Understanding the problem is not enough -She and Co-Founder Gabe Gurman created a radical approach to solving bias in hiring -Career.Place introduces anonymity to the application process -Her quest to level the playing field   Melissa joins Rayanne to discuss these points: How Career.Place came about? Her “obsessive need” to solve the problem of bias in hiring On being a Female Tech CEO “Always respect other people and what they bring to the table.” Harnessing Diversity Why Diversity is important Removing Bias is not just something we do to just feel good Removing Bias and Bringing in the right people keeps organizations healthy You can reach Melissa Dobbins at [email protected] or connect with here on LinkedIn. On Twitter @aCareerPlace @melissadobbins9 @Ray_anne and @HRLatte Today’s HR Latte is made possible by: Introducing a Talent Evaluation Solution like no other. Welcome to hiring reinvented: smart, efficient, accurate, meaningful. Welcome to career.place.     HR Latte is supported by: Dovetail Software delivers help desk SaaS to enable reduction of administrative & support costs and diagnose & resolve complex HR problems to increase efficiency while improving support.  

Best-selling business author and speaker Tom Peters joins us on the show today, to discuss his latest book, The Excellence Dividend. Click here for the show transcript! Discussion guide for my conversation with Tom Peters: Hasn’t everything about doing good, quality work already been said by all authors and business gurus? Why was this book necessary? So, what is the Excellence Dividend, exactly? One of the goals of the book is to discuss and understand the impact of technology on business, but more importantly, to remember what humans can (and always will) do better than a machine, correct? You talk about EXCELLENCE. Do we ever truly arrive there? Or is the lifelong pursuit of excellence the true mission, the real point to the effort? “Business IS the community.” One of the most profound weaknesses of most people in business is their inability to LISTEN. With social media, technology, media, and all the noise, listening is even harder these days. We discuss at length how strength and influence comes with true listening. In the book, there is an important discussion about joy, and that most people in their work are joyless. We discuss why joy matters, who is responsible for bringing joy to the workplace, and how being joyful inspires creativity and innovation. Speaking of innovation, Tom and I have an important dialog about not only what innovation truly is, but how you do it. And while most of us overcomplicate, Tom explains how to do it successfully. And it’s just a matter of rolling up your sleeves and trying things. To wrap the conversation, Tom shares advice on how to adopt the “Excellence Now” philosophy, and how to begin to embed the principles of his book into both our lives and our organizations. Not by sharing a memo, but by building this new culture one person at a time. You can find Tom Peters’ book right here! Who is Tom Peters? Tom Peters is coauthor of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. Seventeen books and thirty-five years later, he’s still at the forefront of the “management guru industry” he single-handedly invented. What’s new? A lot. As CNN said, “While most business gurus milk the same mantra for all its worth, the one-man brand called Tom Peters is still reinventing himself.” His most recent effort is The Excellence Dividend: Meeting the Tech Tide with Work that Wows and Jobs that Last (Vintage, 2018). Tom’s bedrock belief: “Execution is strategy—it’s all about the people and the doing, not the talking and the theory.” In November 2017, Tom received the Thinkers50 Lifetime Achievement Award. ###

HR Latte welcomes Kara Mignanelli, Esq.  SVP of People & General Counsel of GSMI, EBrandCon Event Director A little more about Kara Mignanelli: -HR Compliance to ensure quality and professionalism -Experience in litigation, compliance, social media, privacy, employment law, intellectual property, estate planning, corporate formation, and risk management. -Created HR Compliance & Social Recruiting Strategies Conferences -Created the Governance, Risk Management & Compliance Summit –EBrandCon, May 22-24 at Courtyard by Marriott Liberty Station in San Diego, CA Kara joins Rayanne to discuss these points: EBrandCon: Employer Branding Strategies Conference Origin & History of Growth 3rd Annual Event in San Diego, CA at Liberty Station Event Agenda This event grew from sessions at the Recruiting Strategies Conference Attendees can customize their learning experience Understand the Need for a Strong Employer Brand Salesforce, Magellan Health, American Airlines, ThermoFisher and so many more companies will be represented through the presenters What Attendees will gain: Information, Education, Networking Check out the Sponsors and there are still sponsorships available You can reach Kara Mignanelli at [email protected] or connect with here on LinkedIn. On Twitter @EBrandCon @Kara Mignanelli @Ray_anne and @HRLatte Today’s HR Latte is made possible by: Employer Branding Strategies Conference assists practitioners in gaining a strong understanding of the impact of good employer branding. Dovetail Software delivers help desk SaaS to enable reduction of administrative & support costs and diagnose & resolve complex HR problems to increase efficiency while improving support.  

HR Latte welcomes China Gorman Managing Director of UNLEASH America,  Speaker, Advisor, & Author. A little more about China Gorman: -Serves on a number of boards of directors (profit & non-profit) -Affiliated as a Leader with the Future Talent Council -UNLEASHGroup.io: 1st LIVE U.S. Event, May 15-16 at the Aria Resort & Casino in Las Vegas -Former COO at SHRM -Former CEO at Great Places to Work China joins Rayanne to discuss these points: UNLEASH America: 2 Full-Days, 7 different stages – the Future of Conferences The Rebrand of HR Tech World to UNLEASH Curated Attendees to this new conference: what does that mean? Speakers for UNLEASH America Expectations for Content that will be developed UNLEASH Expo Hall Start-Up Echo System The Biggest Difference between THIS Conference and other HR Tech Conferences WHY did China join UNLEASH You can reach China Gorman at [email protected] or connect with here on LinkedIn. On Twitter @UNLEASHgroup @China Gorman @Ray_anne and @HRLatte Today’s HR Latte is made possible by: UNLEASH Group (HR Tech World) is more than just business events; we’re here to change the world for the greater good of business. One mission: Unleash Your People! Dovetail Software delivers help desk SaaS to enable reduction of administrative & support costs and diagnose & resolve complex HR problems to increase efficiency while improving support.  

Stacey Harris Stops Back by HR Latte Stacey Harris, VP of Research & Analytics at Sierra Cedar shares the news and expectations  for the latest HR Systems Survey – closes June 8! Check out the Sierra-Cedar 2018–2019 HR Systems Survey, 21st Annual Edition. Please support this research effort. All responses are anonymous and kept strictly confidential. All collected responses and information are used in the aggregate – privacy is strictly maintained. “The skillsets of those who take this survey is changing.” – Stacey Harris Stacey joins Rayanne to discuss these points: This Survey has been around for awhile – 21 years strong! Most interesting finding from last year’s results: Social Responsibility Expectations for this Survey: Still talking about CLOUD Solutions. What to listen for: What stays the same, what changes Emerging Tech: What tools are you using to gather data? Is HR Tech getting easier to use? Benefits those who take the survey and vendors can receive Take the survey here. “There is still progress in the cloud, particularly internationally.” – Stacey Harris     To learn more about Sierra-Cedar and their offerings, visit their website and follow their social channels. You can connect with Stacey Harris here on LinkedIn. On Twitter @StaceyHarrisHR @Ray_anne and @HRLatte *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

Due Respect – a new Intrepid podcast Episode 1 introduces “Due Respect” [42 min] “With all due respect” typically comes before someone is about to say someone disrespectful – we are out to change this. A Black Man and White Woman: Difficult Conversations Chris Fields, a black man in Memphis and Rayanne Thorn, a white woman in Laguna Beach, California dive into conversations about racism, bias, discrimination, inclusion, diversity and how we can overcome. Friends, who’ve never met in real life, explore taboo topics and hope to redefine not only how we think and feel, but also open each others eyes to what each of us have faced, survived, and how we hope to thrive today and the future. In Episode One: Introduction Cultural Appropriation What is White Privilege? A look at Fatism Same Racism / Same Sexism The Platinum Rule And this is just the tip of the iceberg we will expose. No more broad strokes – we are going to break it down. Join us for some Due Respect.  You can follow Chris and Rayanne on Twitter and connect with them on LinkedIn, their names are linked above. Chris on Twitter Rayanne on Twitter    

GDPR and its Impact on Human Resources HR Latte, episode 116 General Data Protection Regulation – GOAL: One single privacy law for the EU HR Latte Expert Guest: Grant D. Petersen is a Shareholder at Ogletree Deakins based in Tampa, Florida. Mr. Petersen Represents and Counsels Employers of: U.S. and International Labor and Employment Laws U.S. and Global Data Privacy and Data Protection Laws Foreign Corrupt Practices Act and other international anti-corruption laws. Founder of Ogletree Deakins’ Data Privacy Practice Group Co-Founder of Ogletree Deakins’ International Practice Group. Additionally, Mr. Petersen advises clients regarding the impact of global data privacy laws in the workplace, the complexities of international transfers of human resources data, and practical steps for compliance with the upcoming General Data Protection Regulation. He speaks and writes Grant D. Petersen and Rayanne discuss the impact of the looming GDPR compliance date of May 25, 2018. Tune in for specific details to benefit those in HR who must achieve HR data security compliance. “Is GDPR compliance for HR Data difficult to achieve? The answer is Yes. Companies will need to tailor their compliance to each EU country where they have a presence.” – Grant D. Petersen Discussion: What HR Needs to Know about GDPR Most important thing to know Knowing where to start How will GDPR impact HR? Who does it impact? Why does is matter Accountability and Security How to get more help or information On Twitter @Ogletree @Ray_anne @HRLatte and @Dovetail *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and hones this craft in every way possible by creating and hosting several educational and promotional podcasts, hosting & moderating webinars, as well as a featured host on intrepid.media. *For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

#MusicStrong podcast [42 minutes] I met Keith Boyer many years ago. I was a shy pre-teen girl, not quite ready to flirt or even know what that meant. I was naive enough to ride a new but already beloved skateboard to school, which was promptly stolen. We barely know ourselves at 10- or 11-years old, how could we possibly know who would be a lifelong friend, worthy of our hearts? Keith was a shy and goofy pre-teen boy and we shared a playground, a few classes, some good times, and many, many friends. I cherish his signature in my yearbook… It wasn’t until years later, over forty years later, that I grew to love Keith and his gentle and easy nature. He made you feel like you were his best friend and that he would do anything for you. That was his way. In his adult life, Keith was a law enforcement officer and a really good man – I can say that he is easily one of the best people I have ever known in my life. In his youth and throughout his adult life, Keith was a percussionist. He was a drummer who loved to drum. The moment I saw the Be a Mr. Jensen video, I thought of Keith. He was the best for the world.  On February 20, 2017 – Keith posted a Happy Birthday comment on Facebook to my daughter and then he went to work as a Police Officer and I went to work as a Marketing Executive. When I checked back in on FB after a meeting, I saw many sad messages from several friends – Keith had been shot and killed in the line of duty. A devastating loss to the community of Whittier, CA. A devastating loss to the 1981 Class of La Serna High School. A devastating loss to Keith’s family and all of his friends. **Concert: La Mirada February 17th, 2018, 7:30pm La Mirada Theatre for the Performing Arts 14900 La Mirada Blvd, La Mirada, California 90638 TICKETS Nearly a year later, I still fight back the tears and struggle whenever I speak of him. Recently,  I was able to speak with Jeff McNeal from Mrs. Jones’ Revenge, the band Keith played with, and Jan Edwards, a La Serna High School Classmate and dear friend of Keith’s, about a concert on February 17th to benefit s scholarship fund created in Keith’s Memory. In this day and age of strained law enforcement relations, it has been joyful to see a community recognize the goodness in this man and get behind his family and his memory. To purchase or donate concert tickets, visit here. To learn more about Mrs. Jones’ Revenge, visit here. To read about the impact of Keith’s death, visit here <<< but, there is so much more than shared here.You are missed, Keith! Thank you for sure service and thank you for inspiring so many to give and continue to give. It was you who truly inspired me to launch MusicLaguna and subsequently this podcast. Live, local music is the best and I want to show appreciation for all the incredible musicians whose hearts beat in small, local venues. Rock on!   * This is the inaugural podcast for #MusicStrong – watch for more episodes featuring live, local bands and the people whose lives they touch. 

Joined, on the New Business Mindset podcast, by Tommy Breedlove, the Founder and Chief Goodness Provider of Choose Goodness. You can learn more about Tommy below. Discussion guide from today’s conversation with Tommy Breedlove: 1. Are you missing significance? 2. Many business leaders get to a place where they might have financial success, but otherwise no meaning, no joy, and no truth in their lives. 3. “Unconscious living.” 4. How to go through a personal journey of self-discovery. What is the feeling inside? 5. Forget the idea that “it’s not personal, it’s business.” No, IT IS ALL PERSONAL! 6. “Don’t lose your humanity, for the profitability.” 7. You are allowed to have different evolutions in your life. You are allowed to make a decision to change direction and go down a different path. 8. The power of choice. You have power, because you can make choices. 9. Scarcity vs. abundance mindsets. 10. Taking a personal inventory. This episode was originally published on Gareth Young’s podcast, A New Business Mindset! About Tommy Breedlove: Tommy founded the Choose Goodness movement to help individuals, leaders and organizations increase their positive impact on the world while gaining meaning and attaining financial success. Tommy Chose to leave a lucrative international financial consulting career to create the Choose Goodness movement. At the time, he had achieved financial success and gained business notoriety and prestige. However, Tommy felt unfulfilled and had lost meaning and hope in his life. For 36 years, he felt he did not have permission to Choose, and the Choices he made were out of fear and the judgements of others instead of Goodness. Prior to founding Choose Goodness, Tommy was on the Board of Directors, a shareholder, and the International Practice Leader for a large financial consulting and advisory firm where he advised large international and domestic companies on financial and operational strategies. Tommy and his international practice team won the 2012 Metro Atlanta Chamber of Commerce Global Impact Award. Tommy enjoys traveling, reading, experiencing new cultures and food, continuous learning, all things outdoors, and strives each day to put his positive mark on the world. He and his wife, Heather (aka Mrs. Goodness), live in Atlanta with two adorable four-legged children. ###

Joined in studio today by Stacey Hanke, Founder/Owner of Stacey Hanke Inc., and author of Influence Redefined: Be the Leader You Were Meant to Be, Monday to Monday. Discussion guide from our conversation with Stacey Hanke: 1. How do you define influence? What are the myths of influence? 2. Why do most people believe they are more influential than they really are? 3. What do you mean by being influential, Monday to Monday? 4. What are the top challenges people face that prevent them from being as influential as they can be? 5. What are the three drivers of influence? 6. Explain the Influence Model you teach in the book. How, and why, does it work? You can find Stacey Hanke’s book here: About Stacey Hanke: Stacey Hanke is author of the book; Influence Redefined…Be the Leader You Were Meant to Be, Monday to Monday®. She is also co-author of the book; Yes You Can! Everything You Need From A To Z To Influence Others To Take Action. Stacey is founder of Stacey Hanke Inc. She has trained and presented to thousands to rid business leaders of bad body language habits and to choose words wisely in the financial industry to the healthcare industry to government and everyone in between. Her client list is vast from Coca-Cola, FedEx, Kohl’s, United States Army, Navy and Air Force, Publicis Media, Nationwide, US Cellular, Pfizer, GE, General Mills and Abbvie. Her team works with Directors up to the C-Suite. In addition to her client list, she has been the Emcee for Tedx. She has inspired thousands as a featured guest on media outlets including; The New York Times, Forbes, SmartMoney magazine, Business Week, Lifetime Network, Chicago WGN and WLS-AM. She is a Certified Speaking Professional—a valuable accreditation earned by less than 10% of speakers worldwide. ###

Joined in studio today by Cheryl Stauss Einhorn, creator of the AREA Method, and author of Problem Solved: A Powerful System for Making Complex Decisions With Confidence and Conviction. Learn more about Cheryl here. Discussion guide from our conversation with Cheryl Einhorn: 1. Why is it hard to make complex decisions? What’s happening culturally to make this process difficult? 2. The big idea: Making sound decisions to complex problems can be overwhelming. It’s important to know how to control for and counteract assumptions and biases, and apply more expansive and objective thinking. 3. The so what: A four-step method, called “AREA” for the perspectives it addresses, boils down the process of untangling complex problems and makes sure the research, processing, reflection. 4. How to hone in on the motivation behind the decision and identify what’s most critical in the outcome. 5. How to avoid relying on faulty intuition and snap judgments. 6. How to understand other stakeholders’ incentives and motivations. 7. When it’s important to decelerate and pause in the process to refine and re-articulate the progression of the investigation. 8. Why it’s important to try to disprove each possible decision and plan for failure. 9. How to employ a feedback loop at each stage to show whether circling back for more data or analysis is needed. Find Cheryl Einhorn’s book below: About Cheryl Einhorn: Cheryl is the creator of the AREA Method, a decision making system for individuals and companies to solve complex problems. Cheryl is the founder of CSE Consulting and the author of the upcoming book Problem Solved, a Powerful System for Making Complex Decisions with Confidence & Conviction. Cheryl teaches at Columbia Business School as an adjunct professor and has won several journalism awards for her investigative stories about international political, business and economic topics. ###

Part 3: Guest Expert Lauren Roselle stops by HR Latte to talk about the HR and workplace issues surrounding sexual harassment and assault. This episode addresses the benefits of Verbal Assertive Skills.  HR Latte, episode 115 Series: Harassment and Assault Prevention  “The Legal Definition: Unwanted sexual advances or visual, verbal, or physical conduct that is of a sexual nature.” – Lauren Roselle Lauren Roselle is a nationally recognized expert in harassment and assault prevention, having led more than 1,000 workshops. Through her company Esteem, she has reached over 27,000 participants with her lively and enthusiastic teaching style. Lauren’s mission is to empower those around her to walk through the world with less fear and more confidence. Lauren and Rayanne continue their discussion about sexual harassment issues in the news today and Rayanne shares a personal story of being drugged while on a business trip and how she handled that.   Ms. Roselle is offering a discount to listeners who would like to participate in her sexual harassment prevention training, please visit this link at Esteem Communication. “When you are strong in your words, you are less likely to be assaulted.” – Lauren Roselle Discussion Points for this episode, Part 3: Harassment and Assault Prevention Official Stat: 1 in 3 Women have experienced Sexual Harassment in the Workplace matches 1 in 3 Women will be Assaulted in their Lifetime Certainty of Self Bossiness Verbal Assertive Skills How to manage Unwanted Touching Employees should Know and Understand Company Policy: review employee handbook, ask, document, understand what company response should be / will be The Story at Uber What should HR do Executive Management’s responsibility HR Engagement Tracking benefits the Organization to help prevention, set expectations, follow-up, and positive change Communication is the REAL Key to Prevention “When you see something, say something” Series Part 1, Harassment and Assault Prevention –  Basics, What HR and Individuals Can / Should Do Part 2, Harassment and Assault Prevention – Statistics & Personal Experiences Part 3, Harassment and Assault Prevention – Verbal Assertive Skills & Holding Management Accountable On Twitter @Esteem4u @Ray_anne @HRLatte and @Dovetail *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

Part 2: Guest Expert Lauren Roselle stops by HR Latte to talk about the HR and workplace issues surrounding sexual harassment and assault.  HR Latte, episode 114 Series: Harassment and Assault Prevention  “The Legal Definition: Unwanted sexual advances or visual, verbal, or physocal conduct that is of a sexual nature.” – Lauren Roselle Lauren Roselle is a nationally recognized expert in harassment and assault prevention, having led more than 1,000 workshops. Through her company Esteem, she has reached over 27,000 participants with her lively and enthusiastic teaching style. Lauren’s mission is to empower those around her to walk through the world with less fear and more confidence. Lauren and Rayanne continue their discussion about sexual harassment issues in the news today and Rayanne shares a personal story of being drugged while on a business trip and how she handled that.   Ms. Roselle is offering a discount to listeners who would like to participate in her sexual harassment prevention training, please visit this link at Esteem Communication. Discussion Points for this episode, Part 2: Harassment and Assault Prevention Official Stat: 1 in 3 Women have experienced Sexual Harassment in the Workplace Informal Poll: 95 out of 100 women and 1 out of 2 men have experienced Sexual Harassment in the Workplace The Elephant in the Valley The Story at Uber “This not acceptable behavior” Any workplace that is male-dominated, sexual harassment can be an issue The media’s attention on this issue has created an opportunity for victims to speak out Harassers don’t just do it once, to only one person Rayanne shares a personal experience where she was drugged by what should have been a trusted service provider while on a business trip The victim of sexual harassment or drugging is NOT at fault Series Part 1, Harassment and Assault Prevention –  Basics, What HR and Individuals Can / Should Do Part 2, Harassment and Assault Prevention – Statistics & Personal Experiences Part 3, Harassment and Assault Prevention,  Verbal Assertive Skills & Holding Management Accountable On Twitter @Esteem4u @Ray_anne @HRLatte and @Dovetail *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

Part 1: Guest Expert Lauren Roselle stops by HR Latte to talk about the HR and workplace issues surrounding sexual harassment and assault.  HR Latte, episode 113 Series: Harassment and Assault Prevention  “The Legal Definition: Unwanted sexual advances or visual, verbal, or physocal conduct that is of a sexual nature.” – Lauren Roselle Lauren Roselle is a nationally recognized expert in harassment and assault prevention, having led more than 1,000 workshops. Through her company Esteem, she has reached over 27,000 participants with her lively and enthusiastic teaching style. Lauren’s mission is to empower those around her to walk through the world with less fear and more confidence. Lauren and Rayanne will address sexual harassment issues in the news today, what has happened at start-ups and tech companies like Uber and how to report, handle, and prevent sexual harassment in the workplace.   Ms. Roselle is offering a discount to listeners who would like to participate in her sexual harassment prevention training, please visit this link at Esteem Communication. Discussion Points for this episode, Part 1: What is sexual harassment in the workplace? Type 1: Quid Pro Quo, requires the conduct be unwelcome Type 2: Hostile Work Environment, requires the conduct to be unwelcome Identifying what the “reasonable” person would consider harassment Why some companies are having trouble today What can HR do to help address and prevent incidences Sexual Harassment is NOT a personal problem, it is a challenge to the entire organization Executive Leadership needs to say “We do not allow this behavior.” Sexual Harassment Prevention Training for managers is a necessity Series Part 1, Harassment and Assault Prevention –  Basics, What HR and Individuals Can / Should Do Part 2, Harassment and Assault Prevention – Statistics & Personal Experiences Part 3, Harassment and Assault Prevention,  Verbal Assertive Skills & Holding Management Accountable On Twitter @Esteem4u @Ray_anne @HRLatte and @Dovetail *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

Joined in studio today by Mark Youngblood, the founder and CEO of Inner Mastery Inc., and author of Dear Human, Master Your Emotions. Discussion guide for our conversation with Mark Youngblood: 1. Understanding your emotional triggers. 2. Do you have an emotional vision? 3. Negative voices and negative emotions. 4. Understanding the roles of your conscious “Pilot” and sub-conscious “Autopilot.” 5. How to manage your emotional reactions in a healthy way. 6. How creating your reality can give you the power to create the life you want. 7. Separating fact from fiction about your emotions. You can find Mark Youngblood’s book below: About Mark Youngblood: Mark is a lifelong student, and is a teacher and facilitator of Inner Mastery. His life purpose is to elevate human consciousness and promote spiritual growth, individually and collectively. He founded his company, Inner Mastery, Inc., 20+ years ago to promote personal and organizational transformation. His outreach presently includes executive coaching with top management, the Inner Mastery Community, Dear Human series of books, public speaking, and special workshops. Mark is a Master Practitioner and Trainer of Neuro-Linguistic Programming who has read, studied, and practiced extensively in the art and science of personal transformation and spiritual growth for nearly two decades. His previous books are Eating the Chocolate Elephant: Take Charge of Change, and Life at the Edge of Chaos: Creating the Quantum Organization. Mark is a proud father and stepfather and is married to his high school sweetheart after 30 years apart. He loves to travel and is an avid fine art photographer. ###

Joined in studio today by Kevin Kelly, futurist, Senior Maverick at Wired magazine, and best-selling author of many books including the latest, The Inevitable: Understanding The 12 Technological Forces That Will Shape Our Future. Discussion guide from my conversation with Kevin Kelly: – Lead us off by explaining the purpose, the big idea, behind this book. Why did you have to put it out there? – The trends you talk about in this book are not theories, these are inevitable, in fact, already in motion. How does this inevitability change how we should think upon and act upon these trends? – Why do we need to think so deeply about the future of technology and where it is taking us? – Why are we so bad at thinking this way? We are not all futurists, in the Kevin Kelly sense of the practice, but most of us are bad at looking ahead. Or, doing it too short-term… – I think a lot of people will study your 12 trends and automatically begin to think about how they apply to their business efforts. But these apply to home and lifestyle too, yeah? – You talk about how these trends will impact how we work, live, and how we behave as consumers. But you also talk about how these will impact how we learn. Go deeper there… – Artificial intelligence (AI) has some people worried that technology will become too powerful. What do you say to people worried that machines will soon take over? – It’s one thing to understand and acknowledge these trends. More important that people to actually do something with them, about them. How best should one begin to tackle these and take meaningful action? About Kevin Kelly: Kevin helped launch Wired magazine and was its executive editor for its first seven years. He has written for The New York Times, The Economist, Science, Time, and The Wall Street Journal, among many other publications. His previous books include Out of Control, New Rules for the New Economy, Cool Tools, and What Technology Wants. Currently senior maverick at Wired, Kelly lives in Pacifica, California. You can find Kevin’s book here: ###

Joined in studio today by Dr. Jody Foster, Clinical Professor of Psychiatry at the University of Pennsylvania, and author of The Schmuck In My Office: How To Deal Effectively With Difficult People At Work. Discussion guide from our conversation with Dr. Jody Foster: 1. Tips for identifying difficult and disruptive behavior at work. 2. Why she believes people in general lack inherent malicious intent and don’t set out to be disruptive…yet are anyway. 3. Strategies for interactions and tips for interventions when dealing with the office “schmuck.” 4. Call out what you see, when you see or feel it: why early action is key when dealing with disruptive workplace behavior. 5. What to do if your boss turns out to be a “schmuck.” 6. Detailing characteristics of the difficult workplace personalities including Narcissus, the Venus Flytrap, the Bean Counter, the Robot and more! 7. And most importantly, if you cannot identify the schmuck in your office, YOU’RE THE SCHMUCK! Find Jody Foster’s book below: About Dr. Jody Foster: JODY J. FOSTER, MD, MBA is a Clinical Professor of Psychiatry in the Perelman School of Medicine at the University of Pennsylvania, Vice Chair of Clinical Operations for the Department of Psychiatry in the University of Pennsylvania Health System, and Chair of the Department of Psychiatry at Pennsylvania Hospital. Her clinical practice includes general psychiatry, with a special emphasis on treating acute inpatients, psychopharmacology, and corporate development that provides support and evaluation services to executives. Dr. Foster completed both a residency and a chief residency in psychiatry and a fellowship in clinical psychopharmacology and mood disorders at The Institute of Pennsylvania Hospital. She also attained her masters of business administration, with a concentration in finance, from the Wharton School, University of Pennsylvania. Dr. Foster serves as the Executive Medical Director of Penn Behavioral Health Corporate Services and leads the Professionalism Committees at the member hospitals of the University of Pennsylvania Health System. She manages the Professionalism Program at Penn Medicine, a publicly offered consultation service, as the Executive Clinical Director. Dr. Foster is a noted educator and has received numerous awards for clinical excellence and teaching at the University of Pennsylvania. She was elected to Penn Medicine’s inaugural class of the Academy of Master Clinicians and has been named a “Top Doc” by Philadelphia Magazine. ###

Joined in studio today by Margaret A. Johnson, president of Ideal Training Inc, and author of From SOS To WOW: Your Personal Coaching Adventure. Discussion guide from our conversation with Margaret Johnson: 1. SOS –> Same old stuff 2. Most are stuck in the same old place at work and personal life, waiting for dreams to become a reality. 3. The shift to WOW –> Well on the way 4. No longer stuck, achieving goals, move forward, busting assumptions, and taking courageous risk. 5. Finally, you are SWOW –> So Well on the way! You can find Margaret Johnson’s book below: About Margaret Johnson: Margaret A Johnson is from Michigan but moved to Texas as fast as she could! She utilizes her B.S. Mechanical Engineering, MBA, professional engineering license and coaching credentials to inspire people and organizations to move from S.O.S. (Same Old Stuff) to W.O.W.! (Well On the Way) to where they want to be. Her experience ranges from engineering and management in power, to sales and consulting in the oil and gas industry. As President of Ideal Training, Inc she trains and coaches professionals/managers with a mission to unleash creativity, ignite ideas and remove barriers to success to assist clients in solving problems and opening doors, and to keep her leadership and fitness classes engaging. ###

Part 3: Guest Dr. Daniel Crosby in a new #KeyPointPodcast series discusses truths behind individual happiness and the impact of money HR Latte, episode 112 Series: The Pursuit of Happiness “While wealth is positively correlated with wellbeing to a point, disconnecting money from purpose is a formula for emotional bankruptcy.” – Dr. Daniel Crosby In a follow up to his post, “Can Money Buy Happiness? Sort of.” Dr. Daniel Crosby, Ph.D. explores the ideas of how we pursue, find, and hang on to happiness. And, interestingly enough, money can be a factor. In this series, Dr. Crosby and Rayanne will break down how genetics can impact this individual pursuit. Dr. Crosby is the author of The Laws of Wealth: Psychology and the Secret to Investing Success, additionally, he is the founder of Nocturne Capitol, an investment management firm whose approach is rooted in the science of behavioral finance. Join us in this series, as we look beyond what we’ve always thought about the truth of happiness. Rayanne published, The Pursuit of Happiness: Like a Room Without a Roof, which ties in nicely with this series. Discussion Points for this episode, Part 3: The Good Behind Money Choosing Experiences over Things Charitable Giving: Is it Selfish? “Fake it until you make it” – How best to give. The Laws of Wealth, available on Amazon “300 Pages of Behavioral Finance Goodness“ Connecting Money to Purpose And again, check out The Five Facets of Happiness, by Martin Seligman Series Part 1, The Pursuit of Happiness Part 2, The Pursuit of Happiness Part 3, The Pursuit of Happiness On Twitter @DanielCrosby @Ray_anne @HRLatte and @intrepid_NOW *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

Part 2: Guest Dr. Daniel Crosby in a new #KeyPointPodcast series discusses truths behind individual happiness HR Latte, episode 111 Series: The Pursuit of Happiness In a follow up to his post, “Can Money Buy Happiness? Sort of.” Dr. Daniel Crosby, Ph.D. explores the ideas of how we pursue, find, and hang on to happiness. And, interestingly enough, money can be a factor. In this series, Dr. Crosby and Rayanne will break down how genetics can impact this individual pursuit. Dr. Crosby is the author of The Laws of Wealth: Psychology and the Secret to Investing Success, additionally, he is the founder of Nocturne Capitol, an investment management firm whose approach is rooted in the science of behavioral finance. Join us in this series, as we look beyond what we’ve always thought about the truth of happiness. Rayanne published, The Pursuit of Happiness: Like a room Without a Roof, which ties in nicely with this series. Discussion Points for this episode, Part 2: Money does not directly connect to “meaning” “What is the meaning of life?” You can only answer for yourself Looking beyond DNA Can we blame capitalism for the “lack of happiness”? The Scientific Approach to Real Joy The Five Facets of Happiness, by Martin Seligman Series Part 1, The Pursuit of Happiness Part 2, The Pursuit of Happiness Part 3, The Pursuit of Happiness On Twitter @DanielCrosby @Ray_anne @HRLatte and @intrepid_NOW *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

Stacey Harris, VP of Research and Analytics at Sierra-Cedar Stops by HR Latte HR Latte, episode 110 Stacey Harris, VP of Research & Analytics at Sierra Cedar shares the news and expectations  for the latest HR Systems Survey – closes June 30! Check out the Sierra-Cedar 2017–2018 HR Systems Survey, 20th Annual Edition. We’d love to have you support this research effort. All responses are anonymous and kept strictly confidential. They only use your information in the aggregate. Your privacy is strictly maintained. “Research has to have a story behind it.”- Stacey Harris     Stacey joins Rayanne to discuss these points: History of the Survey – 20 years strong now! Most significant finding from last year’s results Expectations for this year What to watch for: Personalization!  Take the survey here. “The secret sauce? I’ve worked in research for along-time now.  Most of the time, research is great, but it doesn’t always reach a large audience. I think our secret is longevity, therefore, we are trusted and we don’t sell the research – this is not a line-item for Sierra-Cedar. The focus is to make this a service to  the industry.” To learn more about Sierra-Cedar and their offerings, visit their website and follow their social channels. You can connect with Stacey Harris here on LinkedIn. On Twitter @StaceyHarrisHR @Ray_anne and @HRLatte *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

HR Latte Hits the Road to Catch HR.com on the Road [14 min] HR Latte, episode 109 Deb McGrath, Owner/Entrepreneur – HR.com HR.com is the largest online destination for HR professionals, we focus on making HR Executives Smarter by 1) Connecting 1M plus HR executives with collaboration, training, certification , community, social, and best practices 2) Certification and Training programs supporting HRCI & SHRM 3) Our educational events – over 4000 webcasts, 80 virtual events and LEAD the world’s largest leadership events focused on inspiring the world. 4) “Ask the Expert” Services and our e-mentoring solution Deb joins Rayanne during the middle of the HR.com Bus road trip for a lovely Laguna Beach sunset  – they kicked off the 5-week HR.com road trip on May 21st – in prep for the year-long road trip in 2018. Learning the tricks to a successful road trip and spotlight HR professionals around North America. “We are really trying to help the average HR person get smarter. We are building a large repository of content -with over 4000 courses. The HR process has become so complicated, we are building courses and materials to help.” – Deb McGrath, Owner – HR.com To learn more about HR.com, visit their website and follow their social channels. What you will learn: What does HR.com think about the push toward A.I? Bringing Humanity back to HR The Re-Branding of HR.com Helping HR get smarter HR Tech World Congress Great Swag – Snarky HR Stickers! Prepping for the 2018 year-long road trip You can connect with Deb McGrath on LinkedIn and email her at: [email protected] On Twitter @dmcgrath @Ray_anne and @HRLatte *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

HR Latte guest Dan White, President of Workforce Solutions at AMN Healthcare, part 3 Series: Healthcare HR in Crisis  HR Latte, episode 108 Dan White, President of Workforce Solutions at AMN Healthcare is an Expert in Workforce Management, including Recruitment Process Outsourcing (RPO), Vendor Managed Services (VMS) and Managed Service Provider (MSP). Dan is known to drive improved business outcomes through innovative solutions which specifically address the workforce. Dan joins Rayanne as they continue a three-part series on the challenges facing Healthcare HR today by addressing staffing shortages and the issues around that! “Healthcare HR has been in crisis mode. This is nothing new to them.” – Dan White, President of Workforce Solutions at AMN Healthcare To learn more how AMN Healthcare can assist you with the Healthcare HR and Recruiting challenges you might be facing, visit AMN Healthcare Workforce Solutions. What you will learn: Evidenced-based decision making should extend beyond the services provided Advice for working with third-party solutions Success stories Traits of a Successful Healthcare HR Professionals Can these traits be developed? (resources) The Best Relationship Produce the Best Outcomes Partnering with your vendor partners the best way possible The Protected Pool of 3 Million Nurses in the US “Ownership” of staff – no such thing! Sourcing, Recruiting, Talent Management ASHHRA, Podcasts, HR Today Forum, HR.com Patient Care to Talent Care – white paper for our listeners Healthcare HR on HR Latte series Part 1, Healthcare HR in Crisis Part 2, Addressing the Ongoing Staffing Shortage Part 3, In Crisis Mode You can connect with Dan White LinkedIn here and email him at: [email protected] On Twitter @DanWhite_WFM @Ray_anne and @HRLatte *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

HR Latte guest Dan White, President of  Workforce Solutions at AMN Healthcare, part 2 Series: Healthcare HR in Crisis  HR Latte, episode 107 Dan White, President of Workforce Solutions at AMN Healthcare is an Expert in Workforce Management, including Recruitment Process Outsourcing (RPO), Vendor Managed Services (VMS) and Managed Service Provider (MSP). Dan is known to drive improved business outcomes through innovative solutions which specifically address the workforce. Dan joins Rayanne as they continue a three-part series on the challenges facing Healthcare HR today by addressing staffing shortages and the issues around that! “The talent shortage isn’t going to go away any time soon, but just like any other industry, healthcare can look to leverage partners to assist with systems and best practices to attract the kind of people you need..” – Dan White, President of Workforce Solutions at AMN Healthcare To learn more how AMN Healthcare can assist you with the Healthcare HR and Recruiting challenges you might be facing, visit AMN Healthcare Workforce Solutions. What you will learn: Ongoing Nursing Shortage: Supply – Demand Demand is driven by the aging population Demand is driven by Stronger Economy Supply is driven by an Aging Workforce and a shift in healthcare job mix Attracting a Qualified Workforce for clinical and non-clinical positions Using the same predictors as similar industries, like hospitality, to rethink efficiency Regional considerations and spikes in seasonality demands Retail, School, Home Health – Areas where healthcare locations are growing Is there a long-term solution to ease staffing solutions? Communicating with talent the way they prefer Listening to and heeding the advice of Experts Patient Care to Talent Care – white paper for our listeners Healthcare HR on HR Latte series Part 1, Healthcare HR in Crisis Part 2, Addressing the Ongoing Staffing Shortage Part 3, In Crisis Mode You can connect with Dan White LinkedIn here.  On Twitter @DanWhite_WFM @Ray_anne and @HRLatte *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

Guest Ron Wiens returns to HR Latte for this final episode to share his expertise in Cultural Change Series: Building Organizations that Leap Tall Buildings in a Single Bound, Part 4 HR Latte, episode 106 Ron Wiens, Speaker, Author, and Advisor on Cultural Change, introduces several concepts from his book, “Building Organizations that Leap Tall Buildings in Single Bound.” Ron joins Rayanne again to continue the conversation in Episode 4 of a four-part series to talk about how to get your employees, teams, or organizations to work together for the good of the whole with a focus on Corporate Intelligence. “How people work together, how they interact, goes to the heart of what organizational culture is all about. Culture, a culture that facilitates the ongoing creation of new knowledge, a culture that gets people building and creating together, has become today’s competitive advantage.” – Ron Wiens Ron is happy to share everything he knows — you can visit his website to learn more and download his whitepapers, with no commitment or email required. What you will learn in this final episode: How Corporate Intelligence impacts Company Culture Corporate Intelligence is about connecting people to their common future If Culture is about the “bottom line” – do not expect to retain your most talented people If you want to retain this talent, you have to establish cause – a common cause The Joy of Leadership in taking your life’s mission around the organization’s mission Organizational goals and strategies need to be selected wisely. The Six-Week Rule: the Life of a Vision Most Organizations are incandescent – with light going everywhere with no true alignment. The Five Levels of Corporate Intelligence Creating Common Cause for the Whole Series: Build Organizations that Leap Tall Buildings in a Single Bound Part 1: Introducing Ron Wiens, Cultural Change Expert Part 2: Emotional Intelligence Part 3: Relationship Intelligence Part 4: Corporate Intelligence The first 3 people to tweet @HRLatte with your favorite part of this series will receive a free copy of Ron’s book, Building Organizations that Leap tall Buildings in a Single Bound. You can contact Ron Wiens via email at [email protected] On Twitter @Ron_Wiens @Ray_anne and @HRLatte *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

Joined in studio today by Rick Wong, Founder and CEO of The Five Abilities LLC, and author of Winning Lifelong Customers with The Five Abilities. Discussion guide from our conversation with Rick Wong: 1. The Five Abilities that people instinctively look for from the people they choose to do business with. a. Visability b. Credability c. Viability d. Capability e. Reliability 2. Worse than not winning business is winning the wrong business. Don’t do that. 3. How to nail the personal motivations of the people making key decisions. 4. Creating a ‘suspicion-of-value’ in the mind of customers such that they ask to know more. The new value prop. 5. The best time to sell is when they’re not buying. Be in first place before the competition starts. Find Rick Wong’s book here: About Rick Wong: Rick is the creator of The Five Abilities® sales methodology and is the CEO/Founder of The Five Abilities LLC. Rick has spent more than 35 years growing revenue for Fortune 100 companies as an employee, partner, and seller. He held posts at American Bank Stationery, Hewlett-Packard, and Microsoft, and exited as VP Global Device Partners, in Microsoft’s OEM Division. He spent a decade in global leadership roles including three years as VP Asia and four years as VP Global Device Partners, for Microsoft’s OEM Division. His teams drove design wins along with global sales and marketing, with Asian device manufacturers. He has also had success in his own entrepreneurial pursuits ranging from co-owning a franchise to launching his own music production company which resulted in national press, sales, and radio play, of children’s music that he composed and performed. He used the music to raise funds for Children’s oriented non-profits in the Seattle area. As a successful salesperson, sales manager, marketer, corporate executive, and entrepreneur, Rick learned from his own experiences and from the incredibly successful business leaders with whom he’s been blessed to work. He has documented his learnings about successful selling in his book, Winning Lifelong Customers with The Five Abilities®, which will launch on January 18, 2017. Rick also serves as an advisor to the CEO/Founder of Simplicity Consulting, a marketing consulting firm that has been named to the Inc 5000, five years in a row. He also serves on the Board of Directors for Vision House, a Christian non-profit company that serves homeless custodial parents with children in King County, Washington. In his spare time, Rick enjoys music, both listening and playing. He enjoys reading and watching sports of all types. He personally enjoys fly-fishing, cycling, and hiking. He’s been married to his best friend since 1981. Their son works in the high-end restaurant industry in NYC and has entrepreneurial ventures of his own. Their daughter works at Amazon in their digital media business. Rick has a BS in Business & Food Science from Oregon State University along with an MBA from the University of Washington’s Foster School of Business. ###

Joined in studio with my New Business Mindset co-host Gareth Young and our guest, entrepreneur Jay Bailey. Some key takeaways from our conversation with Jay Bailey: 1. “Build a staircase. Make that your life’s purpose. Because long after you are gone, people can still climb up.” 2. “Build as you climb.” 3. “Find the balance between heart and head.” 4. “A lack of “exposure” is a cause for poverty and low self-esteem.” 5. “PhDs are good, but PhDOs are better.” 6. The how and why of developing your mantra. 7. “What are you passionate about?” And what to do if you don’t have an answer. 8. “Get into your zone, that state of higher consciousness. When you find your passion, you long to get into that state. And that’s when life becomes powerful.” 9. “Finding your true, authentic swing.” 10. Importance of slowing down. And by doing so, it becomes easier to identify the proper path. 11. People love to watch those in the zone, those with a true, authentic swing. Communities can be built around such people. But humanity also presents itself when someone like that fails. It humanizes them, and we then bond together to lift everyone up. This interview was originally published at GarethJYoung.com’s New Business Mindset, a show produced by intrepid.MEDIA. ###

Welcome to Episode Seven of The Realities of Leadership: The Leadership Journey Never Ends! Discussion guide from The Realities of Leadership, Episode Seven: 1. Today’s leaders MUST be lifetime learners (open, vulnerable, curious, growth mindset). It’s very exciting to work FOR a lifetime learner. 2. Lifetime leaders always think their best leadership day is…tomorrow! 3. The leadership journey never ends, but it does change and evolve over time. 4. What do you say to the leader who claims not to have time for this continuous learning? 5. Leaders want to be scanning the environment to look for new things to learn, try, and integrate. We expect them to be current on trends, new technologies, new ideas, etc. 6. Risk-taking and affecting change never end of the modern business leader. 7. Throughout this entire series and all five seasons, we’ve talked about having to be a consciously competent leader. You might achieve that, but you can also lose that distinction if you don’t do the work. 8. What happens if you are an overzealous leader? 9. If you acknowledge that the leadership journey never ends, how do you keep it going? a. Be in a constant state of anticipation. b. Always be in a state of creation. c. Keep facilitation moving forward. 10. The constant work of maintaining credibility and trust. 11. Are you mentoring? Are you teaching? Are you volunteering? 12. How do you encourage the whole of your leadership team to become lifetime learners? Click here to listen to all of Season Five! About our host, Erica Peitler: Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance! With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life. As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives. Find Erica Peitler’s book here: The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor? Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom. This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!) ###

HR Latte guest Dan White, President of Workforce Solutions at AMN Healthcare, episode 1 Series: Healthcare HR in Crisis  HR Latte, episode 105 Dan White, President of Workforce Solutions at AMN Healthcare is an Expert in Workforce Management, including Recruitment Process Outsourcing (RPO), Vendor Managed Services (VMS) and Managed Service Provider (MSP). Dan is known to drive improved business outcomes through innovative solutions which specifically address the workforce. Dan joins Rayanne for this three-part series on the challenges facing Healthcare HR today by addressing staffing shortages and the issues around that! “The three most important things that impact Healthcare HR today: we’ve had a stronger/better economy for some time – so more spending, the healthcare clinical workforce is aging, and the population, in general, is aging with more healthcare requirements.” – Dan White, President of Workforce Solutions at AMN Healthcare To learn more how AMN Healthcare can assist you with the Healthcare HR and Recruiting challenges you might be facing, visit AMN Healthcare Workforce Solutions. What you will learn: RPOs and MSPs and their benefit to Healthcare HR RPO – people, process excellence, best in class tech eco-system, and measurement of excellence MSP = Managed Service Provider/Program brings contingent workforce to the table Three Staff Buckets in Healthcare: Core Staff, Contingent Staff, & Float Pool ACA and ACHA: regulations, changes in tech, compliance – how HR can stay out of crisis mode or are we already in crisis mode? Will the staffing shortage be ending anytime soon? How technology can assist Healthcare HR The three Cs offered by Managed Service Program: Cost Reduction, Compliance, and Control Patient Care to Talent Care – white paper for the listeners Healthcare HR on HR Latte series Part 1, Healthcare HR in Crisis Part 2, Addressing the Ongoing Staffing Shortage Part 3, In Crisis Mode You can connect with Dan White LinkedIn here and email him at: [email protected]. On Twitter @DanWhite_WFM @Ray_anne and @HRLatte *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

Guest Ron Wiens returns to HR Latte for 2 more episodes to share his expertise in Cultural Change Series: Building Organizations that Leap Tall Buildings in a Single Bound, Part 3 HR Latte, episode 104 Ron Wiens, Speaker, Author, and Advisor on Cultural Change, introduces several concepts from his book, “Building Organizations that Leap Tall Buildings in Single Bound.” Ron joins Rayanne again to continue the conversation in Episode 3 of a four-part series to talk about how to get your employees, teams, or organizations to work together for the good of the whole with a focus on Relationship Intelligence. “How people work together, how they interact, goes to the heart of what organizational culture is all about. Culture, a culture that facilitates the ongoing creation of new knowledge, a culture that gets people building and creating together, has become today’s competitive advantage.” – Ron Wiens Ron is happy to share everything he knows — you can visit his website to learn more and download his whitepapers, with no commitment or email required. What you will learn: Understanding the value of relationships, how to build & maintain them, and why it’s important How relationships with others can change the culture at work Creating “new” business value constantly through relationships Is building work relationships a waste of time? What does it look to have an effective relationship at work? “I care about your success” – “I care about the success of the whole” The increase of productivity when the Joy of Work is introduced at an organization Do performance evaluations have an impact on teamwork? How “frank” talk improves communication that leads to trust and System Awareness Forward: Creating Common Cause Series: Build Organizations that Leap Tall Buildings in a Single Bound Part 1: Introducing Ron Wiens, Cultural Change Expert Part 2: Emotional Intelligence Part 3: Relationship Intelligence Part 4: Corporate Intelligence The first 3 people to tweet @HRLatte with your favorite part of this series will receive a free copy of Ron’s book, Building Organizations that Leap tall Buildings in a Single Bound. You can contact Ron Wiens via email at [email protected] On Twitter @Ron_Wiens @Ray_anne and @HRLatte *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

Guest Ron Wiens returns to HR Latte for 3 more episodes to share his expertise in Cultural Change Series: Building Organizations that Leap Tall Buildings in a Single Bound, Part 2 HR Latte, episode 103 Ron Wiens, Speaker, Author, and Advisor on Cultural Change, introduces several concepts from his book, “Building Organizations that Leap Tall Buildings in Single Bound.” Ron joins Rayanne again to continue the conversation in Episode 2 of a four-part series to talk about how to get your employees, teams, or organizations to work together for the good of the whole with a focus on Emotional Intelligence. “How people work together, how they interact, goes to the heart of what organizational culture is all about. Culture, a culture that facilitates the ongoing creation of new knowledge, a culture that gets people building and creating together, has become today’s competitive advantage.” – Ron Wiens Ron is happy to share everything he knows — you can visit his website to learn more and download his whitepapers, with no commitment or email required. What you will learn: What are emotions and how do they impact our work? Learn to be curious and aware of your emotions and their impact on you and others Organizations tend to ignore emotions when they could be using them to better serve the company Emotions are there to protect and serve individuals and the organizations where they work Emotional Intelligence is important to the Knowledge Era and the constant change found in business today Emotions tell us about something that happened in the past Emotional Intelligence brings you the Freedom of Awareness The Importance of Self-Talk Series: Build Organizations that Leap Tall Buildings in a Single Bound Part 1: Introducing Ron Wiens, Cultural Change Expert Part 2: Emotional Intelligence Part 3: Relationship Intelligence Part 4: Corporate Intelligence The first person to tweet @HRLatte with your favorite part of this episode about Emotional Intelligence will receive a free copy of Ron’s book, Building Organizations that Leap tall Buildings in a Single Bound. You can contact Ron Wiens via email at [email protected] On Twitter @Ron_Wiens @Ray_anne and @HRLatte *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

Guest Ron Wiens joins Rayanne for 4 episodes to share his expertise in Cultural Change Series: Building Organizations that Leap Tall Buildings in a Single Bound, Part 1 HR Latte, episode 102 Ron Wiens, Speaker, Author, and Advisor on Cultural Change, introduces several concepts from his book, “Building Organizations that Leap Tall Buildings in Single Bound.” Ron joins Rayanne in this first episode of a four-part series to talk about how to get your employees, teams, or organizations to work together for the good of the whole. “How people work together, how they interact, goes to the heart of what organizational culture is all about. Culture, a culture that facilitates the ongoing creation of new knowledge, a culture that gets people building and creating together, has become today’s competitive advantage.” – Ron Wiens Ron is happy to share everything he knows — you can visit his website to learn more and download his whitepapers, with no commitment or email required. What you will learn: What are Emotional, Relationship, and Corporate Intelligence? How to get your people working together for the good of the whole How to build a work environment that maximizes a person’s desire to contribute How to enrich your employees and your bottom line through the joy of work What is the Knowledge Economy? Series: Build Organizations that Leap Tall Buildings in a Single Bound Part 1: Introducing Ron Wiens, Cultural Change Expert Part 2: Emotional Intelligence Part 3: Relationship Intelligence Part 4: Corporate Intelligence You can contact Ron Wiens via email at [email protected] On Twitter @Ron_Wiens @Ray_anne and @HRLatte *Click here for past Episodes 1-66 HRLatte is made possible by: Dovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support. Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media. For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at [email protected].

Welcome to Episode Six of The Realities of Leadership: People Will Leave You For Good And Bad Reasons. Discussion guide from The Realities of Leadership, Episode Six: 1. The modern business leader needs to be VERY focused on talent, and many are not. In fact, the leader needs discipline, philosophy, and practices around their talent approach. 2. HR plays an important role in talent yes, but the leader (CEO, GM) now have to play a much more engaged role with talent management. 3. “Hire for cultural fit, and train for technical skills.” 4. Leaders ALWAYS have to be looking for talent, both formally and informally. 5. It’s more than a matter of putting out a job description. You need to search for personality, skills, and behaviors as well. 6. Today’s reality for all leaders is that they have to take risks with talent, and make bold moves. 7. People will leave your organization for bad reasons: a. Leaders push them into roles they are not comfortable in. b. Leaders do not advocate on the behalf of their talent, putting them into positions where they can thrive. c. Leaders are not developing the talent for success in the future. 8. How will talent leave you? Emotionally (become disengaged in the office)? Or physically? 9. Steps to become a better advocate for your talent: a. Get to know them. b. Learn their career aspirations. c. Learn where their gaps are. d. Stretch them. e. Give them visibility to showcase emerging skills. 10. But, a very powerful way to advocate for talent is sometimes to encourage them to pursue an opportunity/challenge outside of the organization…one that you just cannot provide. 11. Think of the benefits this brings to the organization: trust, safe environment, loyalty, talent knows you have their best interests at heart, and very likely, the talent will be in a position to return to the organization down the road. 12. “You want to encourage ambition, and let people develop as fully as they can.” 13. If an employee leaves you emotionally, meaning they have mentally checked out and no longer really care about their work or the organization, how do you turn that around? 14. Talent will leave an organization if they sense leadership isn’t doing their job. And if talent suggests they are leaving simply for a larger paycheck, that is generally a sign that something else is wrong. 15. The final reality to understand here is that in the modern business world, talent moves around. People will leave your organization. Just be certain they leave for good reasons. And recognize that if they are leaving for bad reasons, those are opportunities you can fix. Click here to listen to all of Season Five! About our host, Erica Peitler: Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance! With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life. As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives. Find Erica Peitler’s book here: The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor? Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom. This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!) ###

Welcome to Episode Five of The Realities of Leadership: Some Work Can Only Be Done By YOU (And Your Leadership Team)! Discussion guide from The Realities of Leadership, Episode Five: 1. “The strategy of hope.” A common problem, pushing off challenges and struggles to others, hoping the problems go away. The avoidance of conflict… 2. Leaders HAVE to make tough choices. 3. The most important choice a leader makes is putting in the right (or wrong) leaders around them. 4. If you are not prepared to make the tough calls, you are not ready to be a leader. 5. If you believe everything is important, then nothing is important, and you aren’t leading. Prioritization is a key responsibility of leaders. 6. Key to set the expectations of your people, and to determine role clarity. 7. As a leader, there are times you will be unpopular. This is a reality of leadership. 8. “You have to explain your choices.” 9. Some of the work only a leader can do: a. Putting the right talent around you. b. Managing your resources. c. Establishing expectations for behavior. d. Coach for performance. e. Communication (communicate beyond what you think is logical). 10. A leader has to have the patience to communicate a message again and again and again, until it sticks. Most do not have that patience. 11. The leader must communicate the following: Where were we, where are we now, and where are we going? This is how the leader controls the narrative. 12. VOID: What happens when you do NOT do the work that only you as a leader should do. You create voids that cannot be filled by others. Click here to listen to all of Season Five! About our host, Erica Peitler: Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance! With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life. As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives. Find Erica Peitler’s book here: The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor? Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom. This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!) ###

Joined in studio today by Felena Hanson, founder of Hera Hub, and author of Flight Club – Rebel, Reinvent, and Thive: How To Launch Your Dream Business. Discussion guide from today’s conversation with Felena Hanson: 1. What it means to “lean out” and why women need to do it. 2. How to shift your mindset from playing it safe to taking the leap. 3. How to make the transition from fear to future. 4. The benefits of a co-working space over working from home. 5. How to discover your life’s purpose, and use it to start a passion-based business. 6. Servant leadership: How the lens of service changed her leadership style for the better. 7. Her unique entrepreneurial journey to founding Hera Hub. Find Felena Hanson’s book here: About Felena Hanson: Felena is a long-time entrepreneur and marketing maven. Her latest venture, Hera Hub, is a spa-inspired shared workspace and community for female entrepreneurs. Hera Hub members have access to a professional space to meet with clients and to connect and collaborate with like-minded business owners, thus giving them the support they need to be prosperous. The business supports hundreds of freelancers, entrepreneurs, and nonprofits in over 16 industry segments. Felena and Hera Hub have been featured in Inc. Magazine, BBC News, Forbes, and The New York Times. After building three successful locations, she is now expanding across the United States via a licensing model. Her goal is to support over 20,000 women in the launch and growth of their business by 2020. ###

Welcome to Episode Four of The Realities of Leadership: Are You Enlightened Enough To Lead Today? Discussion guide from The Realities of Leadership, Episode Four: 1. Do modern leaders know what really matters today? “As a leader, am I created an culture that my people want to experience?” 2. “Enlightened leaders are connected leaders…they are engaged participants.” 3. A leader’s personal speed vs. the modern speed of business! 4. Are modern leaders embracing the new challenges (and opportunities) to leading today? 5. Leaders that are NOT enlightened to these issues are at risk…or whom don’t like the democratized workplace. 6. The emotional intelligence side of leadership, and the personal side, is an important stretch for leaders as well… 7. What are your team’s expectations of you? Do you know? Do you care about their career progression? 8. “We no longer have a war on talent. We now have a puzzle…” What does talent, work ethic, and performance really look like? 9. One of the reasons people leave a job is only because they are working for an unenlightened leader… 10. How do you know that you are NOT an enlightened leader? Obviously, if you are not seeking (or getting) feedback, you are not enlightened… Click here to listen to all of Season Five! About our host, Erica Peitler: Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance! With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life. As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives. Find Erica Peitler’s book here: The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor? Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom. This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!) ###

Joined in studio today by Rich Allen, author of The Ultimate Business Tune Up: A Simple Yet Powerful Business Model That Will Transform the Lives of Small Business Owners. Learn more about Rich Allen here. Discussion guide from our conversation with Rich Allen: 1. Why most small business people operate without an effective strategic plan. 2. To understand how to run a successful small business, you need a fundamental underlying model: THAT OF A BICYCLE! 3. The MODEL: Handlebars: Vision Frame: Business structure and strength Front Wheel: Marketing and sales strategies Back Wheel: Delivering for your customers Brakes and Monitor: The financial numbers, KPIs Seat: Your people/HR Find Rich Allen’s book here: About Rich Allen: Rich is a visionary business advisor who brings big-picture wisdom to small business owners and helps them find a unique place in the market. Combining his passion for small enterprise with experience as a senior executive, he hosts a weekly radio show, the “Ultimate Business Tune Up.” His new book is The Ultimate Business Tune Up: A Simple Yet Powerful Business Model That Will Transform the Lives of Small Business Owners. ###

Joined on the show today by Gregg Thompson, president of Bluepoint Leadership Development, and author of The Master Coach: Leading with Character, Building Connections, and Engaging in Extraordinary Conversations. Discussion guide from our conversation with Gregg Thompson: 1. How leadership differs from coaching — and why master coaching is a key component of true leadership. 2. The 3 core dimensions of coaching:  character, connection, and conversation. 3. The qualities of great coaches. 4. Steps leaders can take to build a coaching culture in their organizations. 5. Signs of coaching success. 6. Think > Act > Interact 7. We also discuss how people can be more receptive to coaching! About Gregg Thompson: Gregg is the author of THE MASTER COACH: Leading with Character, Building Connections, and Engaging in Extraordinary Conversations. He is President of Bluepoint Leadership Development, recognized as one of the finest providers of coach training programs in the world. Find Gregg Thompson’s book here: ###

Welcome to Episode Three of The Realities of Leadership: Your Fingerprints Are On Everything! Discussion guide from The Realities of Leadership, Episode Three: 1. “Whatever has happened, whatever is showing up in your organization, as the leader, YOU HAVE CREATED IT.” Directly, or indirectly. Through actions, or inaction. 2. You have an affect on the organization that you probably don’t even realize… 3. Leaders are COMPLETELY visible in the space. But, be aware of the blind spots! 4. Knowing this, you will see and observe the impact you are having. From here, you can learn and make adjustments. 5. You might be directly responsible, but you might be tolerating a negative behavior. And you should be called out on that. You are meant to make change, but you cannot tolerate behaviors that are holding back that change. 6. How to leave the right fingerprints. “You cannot solve a problem you cannot see.” You do this by seeking feedback! Good leaders do not want to be the smartest person in the room – they want the smart people to provide the leader the key insights 7. Be careful when, as a leader, you “think” you are doing the right things. You need feedback to confirm this. 8. Seeking feedback is NOT a sign of weakness. And when you take feedback and take meaningful action, it does strengthen you as a leader, but also powers the confidence (and performance) of the team. Click here to listen to all of Season Five! About our host, Erica Peitler: Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance! With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life. As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives. Find Erica Peitler’s book here: The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor? Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom. This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!)

Welcome to Episode Two of The Realities of Leadership: Leadership Is A Skilled Profession! Discussion guide from The Realities of Leadership, Episode Two: 1. Foundational first is to understand the “principles” of leadership. a. Leadership can be learned. b. Leadership is emotional. c. This is a service business. 2. “The modern leader has to be emotionally-connected to people.” The two currencies of leadership: communication and relationships. 3. Fundamental models of leadership. 4. The importance of temperament. Do you have the self-management to make these adjustments? Do you have the emotional intelligence to deal with negative situations, and play the long game? 5. “People and organizations deserve great leaders.” 6. The distinction between motivation and inspiration, and why a leader needs to understand that (they need to provide an environment that inspires). “Do they know what motivates their employees?” 7. Quick reminder: Remember, you are a leader in service of others. 8. Truly understanding the motivations of your team/employees really simplifies the role of a leader. 9. Yes, one of the realities of leadership is to talk to your people, and begin to really understand who they are and what motivates them. This is a skill you can develop! 10. Get over the supposed fantasies of leadership (fame and fortune). You have to develop skills and do the work. 11. What is the required mindset of a leader (growth mindset). They need to be learners and open to feedback. You are going to make mistakes and you have to be committed to get better at the practice of leadership. Click here to listen to all of Season Five! About our host, Erica Peitler: Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance! With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life. As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives. Find Erica Peitler’s book here: The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor? Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom. This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!)

Joined in studio today by Bob Glazer, Founder and Managing Director of Acceleration Parters, Founder and Chairman of BrandCycle, and author of Performance Partnerships: The Checkered Past, Changing Present and Exciting Future of Affiliate Marketing. Discussion guide from our conversation with Bob Glazer: 1. A brief history of affiliate marketing: from the “wild west” inception of the industry to where we are today and how we got there. 2. His predictions for the future of affiliate marketing: what can we expect in the next 10 years? 3. Performance Partnerships™: what this is and how it differs from traditional affiliate marketing. 4. The critical rise and importance of the demand for transparency between brands and their affiliates. 5. The “Uberization” of marketing: what this means and what we can learn from brands like Uber and Airbnb, who are setting up their own in-house marketplaces for marketing partners. 6. The Fake News epidemic: an inside look at this “underbelly” of affiliate marketing and what marketing leaders need to know to make sure they aren’t hurting their brand’s reputation. About Bob Glazer: Robert Glazer is the founder and Managing Director of Acceleration Partners, and the founder and Chairman of BrandCycle. He is a serial entrepreneur with an exceptional track record and passion for growing revenue and profits for B2C-based companies. In demand by top brands and investment firms, he has extensive experience in the consumer, e-commerce, retail, online marketing, and ad-tech industries—partnering with brands such as adidas, ModCloth, Reebok, Target, Tiny Prints, Gymboree, eBay and Warby Parker. Glazer is a regular contributor to numerous outlets, writing about performance marketing, strategy, and culture. He is the recipient of the Boston Business Journal “40 under 40” award, a two time SmartCEO Boston Future 50 award winner, and a finalist for the E&Y Entrepreneur of the Year in New England, among other accolades. A sought-after speaker, Glazer presents to global audiences, and serves as an advisor to high-growth businesses. Glazer strongly believes in giving back. He serves on the Board of Directors for BUILD Boston, is a global leader in Entrepreneur’s Organization (EO) and founded The Fifth Night charitable event (www.fifthnight.org). He’s previously served on the boards of the Performance Marketing Association and Big Brothers Big Sisters of Mass Bay, and participated in the annual Rodman Ride for Kids for a dozen years, raising almost $100,000 for charity. ###