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How Block Deployed AI Agents Company-Wide in 2 Months episode artwork

EPISODE · Dec 11, 2025 · 35 MIN

How Block Deployed AI Agents Company-Wide in 2 Months

from Hangar DX Podcast · host Ankit Jain

What happens when a single engineer’s side project turns into a company-wide AI platform used by every department—engineering, product, marketing, finance, customer support, and sales?In this episode of the Hangar DX Podcast, Block’s VP of Engineering Angie Jones shares the inside story of how Block deployed AI agents across the entire organization in just eight weeks.She reveals how an internal tool called Goose—originally built by one engineer—became one of the first-ever MCP clients, exploded as an open-source project, and evolved into a general-purpose agent powering workflows across the company.We also dig into security and governance, adoption strategies, and practical lessons that every platform team can learn from.00:00 Introduction to AI Transformation at Block04:18 Building Goose: The AI Agent08:50 Adoption Across Departments11:59 Scaling MCP Servers13:17 Technical Challenges with MCPs16:33 Governance and Security of MCPs17:35 Tool Overload and Centralization Strategies20:09 Overcoming Cold Start Problems23:34 Evolving Goose for Different Departments25:58 Open-Source and Internal Development28:05 Measuring Success in AI Initiatives30:02 Recommendations for AI Adoption33:19 Future Predictions and InitiativesAbout Angie JonesAngie Jones is the Vice President of Engineering, AI Tools & Enablement at Block, Inc.She is an award-winning teacher and international keynote speaker and holds more than 25 patents for inventions in the areas of virtual worlds, collaboration software, social networking, smarter planet, and software development processes.About Hangar DX (https://dx.community/)The Hangar is a community of senior DevOps and senior software engineers focused on developer experience. This is a space where vetted, experienced professionals can exchange ideas, share hard-earned wisdom, troubleshoot issues, and ultimately help each other in their projects and careers

Episode metadata supplied by the publisher feed · Published Dec 11, 2025

What this episode covers

What happens when a single engineer’s side project turns into a company-wide AI platform used by every department—engineering, product, marketing, finance, customer support, and sales?In this episode of the Hangar DX Podcast, Block’s VP of Engineering Angie Jones shares the inside story of how Block deployed AI agents across the entire organization in just eight weeks.She reveals how an internal tool called Goose—originally built by one engineer—became one of the first-ever MCP clients, exploded as an open-source project, and evolved into a general-purpose agent powering workflows across the company.We also dig into security and governance, adoption strategies, and practical lessons that every platform team can learn from.00:00 Introduction to AI Transformation at Block04:18 Building Goose: The AI Agent08:50 Adoption Across Departments11:59 Scaling MCP Servers13:17 Technical Challenges with MCPs16:33 Governance and Security of MCPs17:35 Tool Overload and Centralization Strategies20:09 Overcoming Cold Start Problems23:34 Evolving Goose for Different Departments25:58 Open-Source and Internal Development28:05 Measuring Success in AI Initiatives30:02 Recommendations for AI Adoption33:19 Future Predictions and InitiativesAbout Angie JonesAngie Jones is the Vice President of Engineering, AI Tools & Enablement at Block, Inc.She is an award-winning teacher and international keynote speaker and holds more than 25 patents for inventions in the areas of virtual worlds, collaboration software, social networking, smarter planet, and software development processes.About Hangar DX (https://dx.community/)The Hangar is a community of senior DevOps and senior software engineers focused on developer experience. This is a space where vetted, experienced professionals can exchange ideas, share hard-earned wisdom, troubleshoot issues, and ultimately help each other in their projects and careers

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This episode was published on December 11, 2025.

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What happens when a single engineer’s side project turns into a company-wide AI platform used by every department—engineering, product, marketing, finance, customer support, and sales?In this episode of the Hangar DX Podcast, Block’s VP of...

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