EPISODE · Jun 9, 2026 · 24 MIN
Roleplay Lab 4: Presenting a Customer-Specific Recommendation
from Selling That Solves Problems · host Jellypod
In this Roleplay Lab episode of Selling That Solves Problems, students hear weak and stronger versions of a salesperson presenting a recommendation to Tina Green, owner of GreenEarth Landscaping. The weak version shows a product-heavy recommendation that overwhelms the customer with features, while the stronger version demonstrates how to recommend a focused starting point based on the customer’s stated problem, decision criteria, adoption concerns, timing, tradeoffs, and readiness for the next step.Recommended Course Placement: Unit 3, Module 3.4 — Tailor the Recommendation to the CustomerCo-hosts and Actors: Dr. Derek, Marcus Reed, Maya Patel, and Tina Green
What this episode covers
In this Roleplay Lab episode of Selling That Solves Problems, students hear weak and stronger versions of a salesperson presenting a recommendation to Tina Green, owner of GreenEarth Landscaping. The weak version shows a product-heavy recommendation that overwhelms the customer with features, while the stronger version demonstrates how to recommend a focused starting point based on the customer’s stated problem, decision criteria, adoption concerns, timing, tradeoffs, and readiness for the next step.Recommended Course Placement: Unit 3, Module 3.4 — Tailor the Recommendation to the CustomerCo-hosts and Actors: Dr. Derek, Marcus Reed, Maya Patel, and Tina Green
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Roleplay Lab 4: Presenting a Customer-Specific Recommendation
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