Camp Code - Leadership & Staff Training Podcast for Camp Directors

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/the-little-momentsThe Little Moments That Shape Camp CultureOn this Camp Code episode, our hosts Gabz and Beth explore one of the most overlooked parts of staff training: the in-between moments.While most camps spend time preparing staff for emergencies, conflict, and big activities, this conversation focuses on the small interactions that quietly shape camp culture every day. From transitions and mealtimes to walking between activities and waiting in line, Beth and Gabz explain how these ordinary moments are often where campers decide whether they feel safe, included, and connected. They challenge leaders to stop treating downtime as “empty space” and instead recognize it as some of the most important leadership time at camp.Throughout the episode, they share practical ways to help staff lead these moments intentionally. The conversation highlights the importance of learning and using campers’ names, noticing group dynamics early, initiating connection, including campers who may be drifting socially, and helping regulate the emotional energy of a group. Beth and Gabz also offer experiential staff training ideas like mapping transitions around camp, role-playing awkward social moments, and teaching counselors how to turn simple walks across camp into opportunities for connection and fun. The episode is a reminder that camp magic is rarely built only in the big events. More often, it grows through small repeated moments where campers feel noticed, welcomed, and like they truly belong.Best Practice for Leadership TrainingFrom Beth,Beth closes this season of Camp Code by reminding leaders that some of the most important moments at camp will never feel dramatic. The way staff greet campers, respond to awkwardness, include someone in a conversation, or guide a transition can shape the emotional tone of camp more than any large program. Strong camp cultures are built through intentional small moments, not just big events. When camps train staff to pay attention to those everyday interactions, they create spaces that feel calmer, safer, more connected, and more inclusive for everyone.Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/recoverwhenmessingupRepair, Reflect, Reenter: Teaching Staff How to Recover From MistakesOn this Camp Code episode, our host Gabz and Beth dig into one of the most important staff training topics at camp: what happens after someone makes a mistake. They talk about how many staff members are not struggling because they fail, but because they do not know how to recover well. Young staff often become defensive, avoid hard conversations, shut down after feedback, or spiral with embarrassment. Beth and Gabz explain that camp leaders can shift this culture by teaching staff that mistakes are normal, repair is expected, and growth matters more than perfection.Best Practice for Leadership TrainingFrom Beth,Beth closes the episode with a reminder that strong staff teams are not built on perfection. They are built on honesty, accountability, and growth. Staff need to hear clearly that mistakes will happen and that what matters most is how they respond afterward. Can they be honest, repair relationships, stay teachable, and keep going? When leaders normalize mistakes and focus on growth instead of shame, they create a camp culture where staff feel supported enough to learn, improve, and build trust all summer long.Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/professionalismTeaching Professionalism at Camp Without Losing the FunOn this episode of camp code our hosts Gabrielle and Beth talk about what it really means to teach professionalism in a camp setting where fun and silliness are part of the culture but responsibility is always present. They explore how camp is often one of the most meaningful first jobs young people will ever have, and why it still needs clear expectations around safety, communication, reliability and respect. Rather than treating professionalism as something stiff or corporate, they reframe it as trust. Staff are not just showing up to have a good time, they are being trusted by families with children, and that shifts everything about how we train, support, and lead them.Best Practice for Leadership TrainingFrom Gabz,Canada: https://amzn.to/3Rnae0JUSA: https://amzn.to/49voE57 The Ontel Battery Daddy is a simple but surprisingly powerful camp hack that helps keep all your batteries organized in one portable case, while also including a built-in tester so you can quickly see which ones still work. Instead of digging through drawers or dealing with dead batteries mid-program, camp teams can store and access everything in one place, which is especially helpful for maintenance, healthcare, and program areas that rely on batteries daily. It also becomes a shared resource across departments and reduces small but constant interruptions. Even better, it can double as a helpful engagement tool, like when a homesick camper got involved in testing batteries while staff were supporting families, showing how a practical tool can also create moments of connection during busy camp days..Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/coolheadedWhen Counselors Freeze: Teaching Staff to Think Clearly Under PressureOn this episode of camp code our hosts Gabrielle and Beth get real about a moment every camp leader has seen. A camper is crying, two kids are arguing, the plan is falling apart, and the counselor just freezes. Instead of treating that as a failure, they unpack what is actually going on. Most staff have never been taught how to think under pressure. So when things get intense, their brains do exactly what brains do. They panic, shut down, or rush in too fast. This episode focuses on how to change that by teaching simple, practical skills like pausing for a few seconds, noticing what is really happening, and choosing one small helpful action instead of trying to fix everything at once.What makes this conversation land is how grounded it is in real training. Gabrielle and Beth share hands-on activities and simple frameworks like stopping, approaching appropriately, and speaking kindly, all designed to build confidence through practice. The goal is not perfection. It is helping staff feel steady enough to act, ask good questions, and know when to call for help. When counselors practice these skills ahead of time, they are far more likely to stay calm and capable when camp life gets messy, which it always does.Best Practice for Leadership TrainingFrom Beth,Normalize asking for help by teaching staff that strong leadership is not about handling everything alone, but about knowing when to involve others. Many new counselors see asking for help as failure, but in reality, it is a sign of good judgment. During training, you can bring this to life with a simple “helpline” exercise by creating three zones: handle it yourself, ask a peer for support, or call a supervisor immediately. As staff place themselves along the line in response to different scenarios, they begin to understand how others assess risk and responsibility, and it opens up meaningful discussion. The bigger goal is to reinforce a clear thinking process that staff can rely on: pause, notice what is happening, take a small helpful action, ask questions, make a thoughtful decision, and get support when needed. When staff have the chance to practice this in real scenarios, they build confidence and are far less likely to freeze when challenging moments come up.Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauRuby Compton, Chief Exploration Officer - Ruby OutdoorsThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/lesstalkingmoredoingBringing Leadership Training to Life at CampIn this episode of Camp Code, Beth Allison, Gabrielle Rail, and Shoshi Rothchild challenge a common trap in staff training: too much talking, not enough doing. They make a compelling case that leadership isn’t learned through lectures; it’s built through practice. From marshmallow tower challenges to role playing homesick campers, the episode is packed with hands-on strategies that turn passive sessions into active learning. These experiential approaches don’t just improve retention; they build confidence, strengthen relationships, and mirror the real-life unpredictability of camp. The core idea is simple but powerful: if staff are expected to lead in dynamic, human-centered environments, their training should reflect that same energy.The conversation goes further by showing how small shifts—like adding movement, using quick decision-making scenarios, or turning feedback into a game can dramatically increase engagement and impact. Activities like “try-teach-talk,” themed training days, and even creative projects like staff-made videos help embed learning in ways that stick. But the real magic lies in reflection. Each activity is paired with intentional debriefs that help staff connect what they did to how they’ll lead. The result is training that feels less like school and more like camp itself: interactive, meaningful, and rooted in community. If there’s one takeaway, it’s this: memorable training isn’t about covering more content, it’s about creating moments where staff actually experience what great leadership feels like.Best Practice for Leadership TrainingFrom Gabz,One of the most effective and often overlooked ways to strengthen staff training is through intentional recall, not just repetition. Drawing on insights from Neuroplasticity, this approach emphasizes that learning sticks when people actively retrieve information rather than passively review it. In practice, that means closing the “book” and asking staff to remember, apply, and use what they’ve learned instead of simply hearing it once and moving on.A simple but powerful way to build this into camp training is through “capsules.” After introducing a concept such as handling camper behavior or problem solving, staff revisit it 48 hours later through new, scenario-based challenges that require them to recall and apply what they learned. These quick touchpoints can be woven into existing moments like meals or by slightly shortening sessions to make space. The result is stronger retention, more confident staff, and skills that actually show up when it matters most during the summer.Special Guest:Shoshi Rothschild, Founder and Principal - in.tent Consulting and FacilitationYour Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauRuby Compton, Chief Exploration Officer - Ruby OutdoorsThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/teaching-staff-how-to-notice-thingsThe Skill No One Trains (But Every Great Camp Leader Needs)On this episode of Camp Code, Beth and Gabz dig into one of the most overlooked and most essential skills in camp leadership: teaching staff how to notice. Not just supervising for safety, but observing with purpose. It’s the difference between running an activity and truly understanding the campers within it. From spotting the quiet camper who’s pulling away to recognizing moments of connection, joy, or leadership, noticing is what allows great counselors to step in early, build relationships, and shape meaningful experiences.The challenge? Noticing isn’t instinctive, it’s learned. Many younger staff haven’t had the chance to develop observational awareness, often due to structured environments, screen-focused attention, and a growing fear of being judged themselves. That inward focus makes it harder to read the room. The solution is intentional practice. Beth and Gabs share simple, practical ways to build this skill into training: using observers in scenarios, breaking down cues like facial expressions, body language, and group dynamics, and asking predictive questions like “What might happen next?” to help staff think ahead instead of just reacting.By embedding noticing into everyday moments, whether through reflection, shared observations, or guided practice leaders can help staff shift how they see their role and the campers in front of them.Best Practice for Leadership TrainingFrom Beth,Instead of simply telling staff to “pay attention,” build noticing into a daily habit. A simple question like “What did you notice today?” encourages reflection, sharpens awareness, and helps staff connect their observations to action. Over time, this consistent practice strengthens empathy, improves decision-making, and helps staff feel more confident and prepared in the moment.Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauRuby Compton, Chief Exploration Officer - Ruby OutdoorsThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/the-best-and-most-effective-staff-training-scheduleDesigning Staff Training That Actually Prepares Your TeamOn this episode of Camp Code, Beth and Gabz sit down with consultant and former camp director Shoshi Rothschild to explore how to design a staff training schedule that truly prepares people for the realities of camp. Instead of cramming information into a packed week of lectures, Shoshi encourages leaders to think intentionally about the staff experience; building a sequence that develops confidence, relationships, and practical skills. Great training, she argues, should leave staff energized and empowered, not overwhelmed.The conversation dives into practical strategies: structuring training around either the individual or the community, balancing session types (interactive, peer-led, recreational, and lecture), and prioritizing experiential learning wherever possible. From creative simulations like a “day-in-the-life” relay to thoughtful scheduling that accounts for energy levels and returning staff experience, the message is clear—learning sticks when staff are actively involved. By designing training that emphasizes shared experiences, reflection, and clear expectations, camp leaders can build teams that feel confident, connected, and ready to create an incredible summer for campers.Best Practice for Leadership TrainingFrom Shoshi,One of the most effective ways to improve staff training is to ask your staff what they actually need. Shoshi recommends surveying staff twice: once before training begins and once near the end of training week. Sending a short survey after contracts are signed allows leaders to understand what staff are excited about, what they’re nervous about, and what skills they hope to build. That insight can help shape a training schedule that speaks directly to their needs—and shows staff their voices matter.She also suggests surveying staff a day or two before training ends rather than on the final day. This timing gives leadership teams the chance to adjust or reinforce topics if staff are still feeling unsure about something. Instead of discovering gaps after training is over, leaders can course-correct in real time—helping ensure staff leave training feeling confident, supported, and ready for the summer.Special Guest:Shoshi Rothschild, Founder and Principal - in.tent Consulting and FacilitationYour Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauRuby Compton, Chief Exploration Officer - Ruby OutdoorsThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/howtobeabossHow to Be a Boss Who Builds Trust, Not TensionOn this episode of Camp Code, Gabs and Kate unpack what it really means to be a good boss. The throughline? Trust. Through transparency about decisions, honest follow-through, and prioritizing their own mental health, leaders model the kind of steadiness they hope to see in their staff. They explore tools like 360-degree feedback, empathetic language (“the story I’m telling myself…”), and giving credit generously—simple practices that build credibility and confidence across a team.The conversation also challenges leaders to take off their “admin goggles,” remembering that frontline staff don’t see the full picture. By holding high standards, communicating the why, and leading with empathy instead of ego, supervisors don’t just manage people—they develop them.Best Practice for Leadership TrainingFrom Carrie Lawson - Camp C,At the Women in Camp Summit, Carrie Lawson from Camp C shared that their team has shifted from using the term “inclusion” to “camper support.” The change helps remove stigma that can label certain campers as different and instead recognizes that every child has unique needs. At Camp C, the camper support team acts as project managers for problem-solving and support across camp—serving all campers, not just those with a diagnosis or identified difference.Special Guest:Kate Taylor, Consultant - Stephane Richard Development ConsultingYour Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauRuby Compton, Chief Exploration Officer - Ruby OutdoorsThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/ourfavouritebethLet me be perfectly clear…When Beth “Topaz” Allison isn’t in the room, you feel it. So this week on Camp Code, we did what made the most sense: we turned the episode into a tribute—surfacing the Beth practices that have quietly (and not so quietly) shaped how so many of us lead.Emerging is a clear picture of Beth’s core philosophy: start with people, lead with intention, and build everything from the end backward. From empowering staff to develop judgment rather than dependence, to using tools like the Four S’s to filter decisions through safety, stewardship, self-esteem, and service, Beth’s influence shows up in how camps think—not just what they do. Her insistence on front loading learning, naming the “why” before the “what,” and reverse-engineering training from the final feeling or outcome makes learning stick and gives staff confidence in the moment, not just during training.Just as powerful is how Beth leads behind the scenes. Whether it’s building metaphor-rich training experiences, creating shared language through personality frameworks, or choosing presence over perfection by sitting down at meals and genuinely connecting, her leadership is rooted in relationship. She models clarity without cruelty (“let me be perfectly clear”), care without coddling, and consistency without rigidity. At her core, Beth is a connector—someone who sees people, names what matters, and reminds us that when leadership is intentional, the impact lasts far beyond the season.Best Practice for Leadership TrainingFrom Ruby (and Beth of course),This Beth practice centers on clarity as an act of care. By intentionally using the phrase “let me be perfectly clear,” Beth signals to staff that what follows is the true takeaway—the headline they need to remember. It’s a teaching tool that reduces confusion, reinforces expectations, and protects both people and camp, especially when stakes are high. Whether clarifying safety boundaries or consequences, Beth models that being direct isn’t about being harsh; it’s about preventing misunderstandings that can cost someone their job or put others at risk. Paired with warmth, restraint, and a well-timed stern face, this approach shows how clear communication—used sparingly and intentionally—builds trust and accountability.Special Guest:Kate Taylor, Consultant - Stephane Richard Development ConsultingYour Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauRuby Compton, Chief Exploration Officer - Ruby OutdoorsThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/re-release-bestinterviewpracticesHiring with Intention: Spotting the Right Staff Before Training BeginsThough we often consider the first day of staff training the time when we begin absorbing our new team into the camp culture, the reality is that staff orientation starts during the application process. Is the person trainable? How will he or she work on the team that is assembled? Does the applicant "get it?" Join Gab, Beth, and Ruby for a discussion of their favorite interview questions and time-tested ways to figure out if an applicant is a good fit. Best Practice for Leadership TrainingFrom Beth,Training Your hiring process has to be what is best for camp. It is a hard job but you, as the director, are the one that has the big picture. You must put the effort in to make the hiring process be whatever the camp needs. It may involve re-interviewing return staff and asking some hard questions. These are the most important decisions you will make all year. If something feels off, trust your gut. Ask questions to your return staff about things that didn't follow your camp philosophy that happened the year before. You can say "I am offering you a job but here is my concern from last year and that cannot happen again." Hiring is not about being their friend. Make sure they understand that you must do what is best for camp. And never apologize for high expectations.Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauRuby Compton, Chief Exploration Officer - Ruby OutdoorsThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/preparingstafffortherealityoftodayscampersTraining Staff for the Kids That Show up TodayThis Camp Code episode explores the realities children are facing today and how those realities must reshape the way camps train their staff. Beth, Gabrielle, and Ruby unpack how comparison culture, constant visibility through photos and video, heightened global awareness, anxiety, loneliness, sensory overload, and shortened attention spans are showing up in camper behavior. They emphasize that today’s campers arrive overwhelmed, not broken, and that many challenges labeled as “behavior issues” are actually signs of stress, disconnection, or unmet emotional needs.The hosts connect these challenges to concrete shifts needed in staff training: moving away from assumptions about campers’ skills, teaching counselors how to respond to big feelings with both validation and regulation, building predictable routines with flexibility, supporting attention and sensory needs, and proactively addressing loneliness and inclusion. They also highlight the importance of trust, intentional quiet, team-based problem-solving, daily camper check-ins, and giving staff language and practice for difficult moments. The core message: when staff are trained to understand today’s kids, their confidence grows, camper experiences improve, and camp becomes a place of belonging, growth, and meaningful connection.-Best Practice for Leadership TrainingFrom Beth,Camp environments are loud, busy, and unpredictable—energizing for some kids but overwhelming for others. Sensory sensitivity is increasingly common, and overload can show up as meltdowns, withdrawal, or sudden emotional reactions that seem to come out of nowhere. These moments are not misbehavior; they are signals that a child’s nervous system is overwhelmed.Staff training should help counselors recognize early signs of sensory overload and intervene before campers hit their limit by offering quiet breaks and access to calm spaces. Creating designated low-stimulation areas allows kids to reset and return to activities when they’re ready. When staff understand sensory needs and are given tools to respond with empathy and intention, their confidence grows, camper experiences improve, and camp becomes a safer, more supportive place where kids feel seen, understood, and able to thrive.Special Guest:Ruby Compton, Chief Exploration Officer - Ruby OutdoorsYour Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/anxietyinyoungstaffAnxiety in Young Staff—and How Camp Leaders Can RespondThis Camp Code episode explores how anxiety is increasingly shaping how 17–25-year-old staff show up at camp, even when they don’t name it directly. Beth, Gabrielle, and Ruby connect the rise in anxiety to global instability, declining trust, perfectionism, constant visibility, heavy phone use, and missed developmental “practice reps” during the pandemic. At camp, anxiety often appears as repeated reassurance-seeking, freezing on decisions, difficulty accepting positive feedback, irritability or aggression, withdrawal in groups, defensiveness (“no one told me that”), and projection that everything is “the worst ever.”Our hosts also call out how traditional staff training can unintentionally worsen anxiety—surprise scenarios, long lecture-heavy blocks, information overload, and public correction. Their solutions focus on predictable structure, clear expectations, normalizing learning over perfection, teaching simple problem-solving frameworks, building in low-stakes practice (with no surprises), doing corrections privately and praise publicly, creating regular check-ins, and using returning staff as emotional “regulators” who help others stay grounded. The core message: staff aren’t fragile—they’re overloaded—and intentional training can turn anxiety into confidence and leadership growth.-Best Practice for Leadership TrainingFrom Ruby,A simple but powerful way to reduce staff anxiety is to think intentionally about the first face they encounter—both during hiring and when they arrive at camp. When the person who interviews or communicates with them disappears at arrival, it can feel unsettling and increase uncertainty. Anxiety drops when staff know who will greet them and what to expect, even if that person is just the handoff to someone else. Sharing a photo, name, or short video ahead of time—“This is who you’ll see at the welcome tent”—creates familiarity and trust. That early human connection helps staff feel grounded, welcomed, and more confident before their first day even begins.Special Guest:Ruby Compton, Chief Exploration Officer - Ruby OutdoorsYour Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/navigatinghardconvopt2Hard Conversations, Real PracticeIn this second installment on having hard conversations, Beth and Gabrielle welcome back HR consultant and longtime camp person Diane Slater to do what staff training needs most: practice. Moving through real camp scenarios, they dig into how leaders can stay clear and kind when feedback gets messy. Diane starts with the “defensive star”—the beloved staff member who shuts down whenever coaching arrives—and reminds us to lead with safety, reflect specific behaviors (not assumed motives), and sometimes even give people time to process before they can really hear what’s being said. From there, they tackle gossip as camp’s unofficial currency, not by demonizing it, but by naming intent and impact: what’s the staff member trying to get from sharing, and how does it land on the people around them?The episode keeps building into tougher terrain: chronic excuse-makers, entitled veterans challenging new directors, emotionally flooded staff, and even outright denial or lying. Across each situation, Diane’s throughline is consistent—anchor on facts, ask what someone can control, use curiosity over confrontation, and prepare your key points ahead of time so you don’t get pulled off course by tears, anger, or a debate that isn’t actually up for debate. -Best Practice for Leadership TrainingFrom Diane,When a staff member has to be let go, the work isn’t over once they leave. Diane reminds leaders that the rest of the team is still living and working together, and everyone will react differently—some with relief, some with sadness, some with judgment, and some with gossip. Because of that, leaders need to follow three key steps: first, debrief with the leadership team to reflect on what was missed and how to catch or prevent similar issues earlier (even back at hiring). Second, support the remaining staff by addressing the departure at a high level—grounding it in camper safety and team wellbeing—while protecting the privacy and dignity of the person who left. Third, actively monitor morale, normalize mixed emotions, and invite staff to process with leadership if they need to. The goal is clarity without cruelty, and reassurance that feedback and consequences are communicated clearly, not sprung on people out of nowhere.Special Guest:Diane Slater, Camp HR ConsultantYour Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/howtoaskforhelpThe Art of Asking for HelpIn this episode of Camp Code, Beth and Gabrielle sit down with Kelly Schuna to unpack why asking for help has become such a critical leadership skill for camp staff. They explore the mix of pressures keeping people quiet—fear of looking incapable, low trust, and a generation used to solving problems through phones or having adults step in automatically. The point they keep returning to is that hesitation to ask isn’t stubbornness; it’s vulnerability and lack of practice, and camp culture has to respond to that intentionally.From there, they zoom out to what camps can do: leaders must model asking for help themselves, make it explicitly expected from day one, and build simple routines that invite questions before problems snowball. Whether it’s regular check-ins, clear frameworks for how to speak up, or structured moments like office hours and “parking lot” notes, the goal is the same—normalize support-seeking as smart, team-centered leadership. At camp, no one should have to figure it out alone.-Best Practice for Leadership TrainingFrom Kelly,One thing I implemented this past summer was office hours. I’ve noticed that staff often don’t know when to ask for help, or they hold back because they don’t want to interrupt or feel like a burden. Having a predictable time when they know they can find me makes that step easier. At my day camp, I used the walk back from Final Circle toward the center of camp as a natural moment for staff to connect with me, whether they needed support, had a question, or just wanted to share something that went well.Another idea I tried was a parking lot system. I set out a clipboard in a central camp space where staff could leave notes for me when something wasn’t urgent but was still on their mind. It gave them a low-pressure way to flag questions or concerns they didn’t want to forget, and it helped surface small issues early before they had a chance to linger or grow. Between office hours and the parking lot, staff had more than one clear, simple path to reach out.Special Guest:Kelly Schuna, Owner and Executive at Hidden Pines RanchYour Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/navigatingdifficultconversations2025How to Have Tough Staff Conversations with Clarity and CompassionLet’s face it—having tough conversations with staff who aren’t meeting expectations can feel downright uncomfortable. At camp, where relationships and community are everything, addressing performance issues can seem at odds with the culture of care and belonging we work so hard to build. Too often, directors and leadership staff hesitate to give feedback because they fear defensiveness, gossip, or escalation. But avoiding those conversations can quietly erode team trust and weaken your camp culture.In this episode of Camp Code, Beth and Gabrielle sit down with HR consultant and lifelong camp enthusiast Diane Slater to explore how camp leaders can give clear, compassionate feedback that supports accountability without sacrificing empathy. Drawing on her extensive experience in human resources and her deep love of camp, Diane shares practical frameworks for how to approach difficult discussions, how to handle tears, anger, and denial, and how to prevent frustration from festering across your team.-Best Practice for Leadership TrainingFrom Diane,Sometimes, despite coaching and multiple chances, a staff member doesn’t change. When you and your leadership team no longer believe improvement will happen, it’s time to part ways. Think of it like baseball: after three solid attempts, if behavior hasn’t changed, they’re out. Keeping someone who ignores feedback signals that the behavior is acceptable, invites others to copy it, and slowly poisons your culture.The exit itself can be clear and respectful because you’ve already documented expectations and tried to help. You can say, “Unfortunately, today will be your last day with our camp—the behavior hasn’t changed and it’s not working.” It’s hard, but you’ll often hear relief from others afterward; leaders rarely see the full iceberg until stories surface once action is taken. When you’ve set expectations in writing and offered real coaching, ending employment can be the healthiest choice for the team and the campers you serve.Special Guest:Diane Slater, Camp HR ConsultantYour Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/phonedownleadingpresenceBreaking the Phone Habit: Leading with Presence at CampIn the latest episode of Camp Code, the hosts tackle a growing challenge for camp directors: managing cell phone use while fostering an unplugged, connected camp culture. They explore how to shift from enforcing strict no-phone rules to celebrating off-phone time as part of what makes camp special. Through creative ideas like “disconnect to reconnect” challenges, mindful moments, and intentional “third spaces” for connection, the hosts show how camps can replace digital distractions with meaningful, real-world engagement.Beth and Gabz offers practical strategies for integrating technology thoughtfully, such as clear expectations, designated camp phones, and staff training to understand and address phone addiction. By approaching phone use with empathy and structure, camp leaders can create environments where presence and connection thrive—proving that true leadership begins when we put the phone down and show up for each other.-Best Practice for Leadership TrainingFrom Gabz,This summer, I learned a powerful leadership lesson from one of my team members who showed up to camp with a flip phone. She’d intentionally swapped her smartphone for something simpler—no social media, no endless scrolling, just the essentials. Watching her made me realize how much of our phone use isn’t about communication, but about distraction. It inspired me to consider using a flip phone myself next season, not as a step backward, but as a way to model intentional leadership. By choosing presence over convenience, we can show our teams that leading well sometimes starts with putting limits on ourselves.Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/cultureinclusion2025Building Bridges: Inclusive Leadership in Camp CultureIn this episode of Camp Code by GoCamp.Pro, the hosts discuss the importance of integrating peripheral staff members, such as kitchen, maintenance, and admin staff, into the camp community. They emphasize that running a camp should focus on people rather than paperwork, and they share practical ideas for including these essential team members in daily, weekly, and camp-wide activities. Strategies include sharing stories, creating a buddy system, and recognizing their contributions through various forms of appreciation and training. The goal is to foster a positive and inclusive camp culture where all staff members feel seen, celebrated, and connected. -Best Practice for Leadership TrainingFrom BethBy scheduling at least two moments of recognition each day—whether it’s fun facts at flag, shoutouts for drivers, a kitchen crew dinner served by program staff, or camper-written thank-you notes—you create an ongoing rhythm that reinforces belonging and respect across all teams. The key isn’t the size or extravagance of each gesture, but the consistency and inclusivity of your approach. Rotating themes and involving campers keeps it fresh and ensures everyone feels valued. Over time, these daily touchpoints layer together to create a strong, positive culture where appreciation becomes a natural, shared habit.-Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/leadershipstrategieswithtravisLeadership, Resilience & Rekindling Passion in Camp OperationsIn this episode of Camp Code, hosts Gabz, and Beth Allison return for the twelfth season to explore leadership training, industry updates, and practical strategies to support camp directors in a post-pandemic landscape. The trio dives into key operational challenges and introduces the Resilient Camp Blueprint, a new framework designed to help directors maintain focus, manage burnout, and improve systems with simple, daily changes.Gabz reflects on her recent transition out of a full-time camp role and shares insights from her time at Camp Ouareau, while Travis and Beth highlight the growing complexity of leadership development and the urgent need for intentional support in the industry. The team discusses Gen Z staff dynamics, emphasizing the shift away from traditional evaluations and toward collaborative feedback.The episode introduces essential tools for efficient camp management, including the PATH framework (Protect, Amplify, Trim, Humanize) and a compass rose that centers camp operations on four foundational P’s: People, Place, Programs, and Protection. These concepts encourage directors to streamline processes while staying true to their camp's mission and values. Addressing director burnout, Travis shares how the Resilient Camp Blueprint was inspired by conversations with leaders post-COVID, where the need for rest, creativity, and sustainable practices became clear. The group discusses strategies for cultural stability, staff retention, and embracing "2-second lean" changes that compound over time to create lasting impact.Illustration of the PATH Framework and the four P’sWe hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom TravisAt camp, problems can feel endless—but most of them come down to just three things: self-esteem, systems, or structures of power. Is someone acting out because they need reassurance or confidence? That’s self-esteem. Are drop-off, cleanup, or bag-packing always a mess? That’s systems. Do certain people feel unseen or unheard because of bias or unspoken dynamics? That’s structures of power. When you start looking through this lens, you’ll notice almost every challenge falls into one—or sometimes two—of these categories, and the path forward becomes clearer.-Special Guest: Travis Allison ,  Co-Founder GoCamp.Pro - A call to action to fill our your own free Resilient Camp Blueprint Diagnostic awaits! Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauThanks to our sponsor…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/summerhealthchecklist2025Camp Health Essentials: Expert Tips for a Safe SummerIn this episode of Camp Code, hosts Gabrielle and Beth speak with Dr. Amy Greer, an infectious disease expert, about maintaining a healthy camp environment. They discuss key health risks such as COVID-19, measles, and whooping cough, and the importance of vaccination, hand hygiene, and outdoor activities. Practical tips for dealing with sick campers, the relevance of proper air quality and public health protocols, and busting myths about hand sanitizer and virus evolution are also covered. This episode offers invaluable insights for camp leaders to ensure the safety and well-being of their campers and staff.We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom AmyAs we continue to look for ways to improve health and safety at camp, it's important to consider not just infectious diseases, but also broader environmental factors that can impact the well-being of both kids and staff. One resource that might be new and valuable to you is the Canadian Partnership for Children's Health and Environment.Their website, HealthyEnvironmentForKids.ca, offers a wealth of information on air quality risks — including the impact of wildfire smoke and air pollution. These are increasingly relevant concerns, especially in outdoor camp settings.Whether you're preparing for the season or updating your safety protocols, this site provides practical, research-based guidance to help you create a healthier environment for everyone at camp. It's definitely worth a visit.-Special Guest: Amy Greer,  Infectious Disease Epidemiologist and Professor at Trent University  - https://www.amygreer.caYour Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/creating-safer-braver-spacesInclusive Leadership at Camp: Insights from Simone GambleIn this episode of Camp Code, hosts Gabrielle and Beth sit down with Simone Gamble from OAAARS to discuss creating safer spaces for BIPOC communities through intersectional, anti-oppressive lenses. Simone shares the importance of using play as a tool for justice education, the impact of the Kids Already program, and how camps can implement these practices to build inclusive and supportive environments. Simone's insights offer camp professionals a chance to reflect on their identities and approaches, encouraging ethical allyship and transformative change within camp culture.We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom SimoneIn conversations about supporting young people, a common fear is "getting it wrong." But making mistakes is part of the process. The speaker shares that their journey began with the fear of saying the wrong thing—but instead of holding back, that fear became a catalyst to take action. The message is clear: young people aren't expecting perfection; they're looking for honesty, effort, and growth. The worst mistake is doing nothing at all. Now more than ever, we need to create safe spaces for youth to talk openly about the world around them, especially on topics once considered taboo. If we don’t start these crucial conversations now, we risk missing the chance entirely. The time for action—and for trying, even imperfectly—is now.-Special Guest: Simone Gamble, Founder - OAAARSYour Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/12-things-you-should-be-focused-on-as-the-camp-season-approachesPreparing for Camp Season: Key Focus Areas for SuccessAs the much-anticipated camp season draws closer, it's essential for camp leaders to shift their focus onto key areas that ensure a successful and enriching experience for everyone involved. In the latest episode of Camp Code, Beth and Gabrielle share their top recommendations catering to staff, campers, and personal preparations for camp leaders.We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom GabrielleOne of the most valuable decisions I’ve made in my career was volunteering with both my provincial and national camp associations. While I recognize that volunteering is a privilege not everyone can afford, it became a powerful investment in my professional development and helped me build a strong, supportive network.I want to encourage camp professionals—especially those who are newer to the field—not to hesitate in reaching out to your state, provincial, or national associations. It’s easy to feel like your camp is “too small” or your question “too basic,” but these organizations are here for you—not just in crisis, but for learning, guidance, and everyday questions.Whether you're worried about finances, curious about emerging health concerns, or simply feeling unsure, your association is a resource. Think of it like a staff member coming to you for help—it’s not a burden, it’s an opportunity for meaningful support and growth. Associations welcome those conversations with the same enthusiasm.You don’t have to navigate challenges alone. Reach out. Ask questions. Build connections. You belong in this community, and your association is excited to walk alongside you.-Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.camphacker.tv/camp-code/engaging-multigenerational-staff-during-trainingA Great Episode From The Archives!Beth and Gabz are still in full-on conference season wrap up so we'll be back with a new episode in two weeks.In the meantime, here's a "Camp Code Classic!" - our most downloaded episode.Enjoy!Multigenerational staff may not be applicable to your camp today, but it absolutely will happen at some point, and what better time to have this in the back of your mind as summer camps eagerly way and adjust to many new guidelines being put in place as the worldwide pandemic continues. Multigenerational staff means that some younger staff may still live at home, not be used to doing laundry, or that their summer at camp may be their first job. At the same time, the older staff probably have car payments, or a mortgage or is used to going to bed at an earlier time than 18-year-olds. Additionally, there is a physical layer to an older generation staff where they may not be able to crawl on the ground, or have other limitations. In Ruby’s experience, she asked herself during any game “can rock paper scissors resolve this” and in most cases, the answer is yes and most people at any age can play rock paper scissors, so it is a great alternative to something like crawling under someone’s legs in freeze tag. As we wrap our season, we hope all you leaders are ready for what summer brings us. We all know camp will be different this summer, but camp is still at heart, summer camp leaders. For everyone who has tuned in to this season, have a great summer and we look forward to more conversations in the fall. -Leadership Training Best PracticeFrom Gabrielle RaillEven though this best practice is from Gabrielle, it was Ruby that brought it up on another podcast. When you are designing camp training for the summer, bring your leadership in on the conversation. Send your leadership team an outline of the staff training and some of the decisions behind what you want to keep and what you want to change. Open the dialogue with your leadership team to see how decisions are made. -Your Hosts:Gabrielle Raill, Camp Director - Camp OuareauBeth Allison, Camp Consultant - CampHacker.tvRuby Compton, Chief Exploration Officer - Ruby Outdoors

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/trainingcamperstobeleadersCamper Leadership Skills: Strategies for Effective DevelopmentIn this episode, the hosts of Camp Code dive into the importance of developing leadership skills in campers. They discuss strategies such as creating a list of desired skills, celebrating mistakes, offering campers choices, and setting examples through staff behavior. The episode also covers how to build leadership skills through specific activities, mentorship programs, and encouraging reflection. Additionally, Gabrielle and Beth share practical tips, including using creative group projects and peer leadership opportunities, to foster these essential skills in campers.We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom BethOne of the most effective—and fun—ways to develop leadership skills in campers is through creative group projects. These hands-on initiatives empower older campers to take ownership, plan, and execute something meaningful as a team. Whether it’s organizing a talent show, producing a camp newsletter, creating a mural, or launching an environmental campaign, these projects naturally build key leadership traits: communication, teamwork, problem-solving, initiative, and resilience.The process begins with choosing a project that requires collaboration and creativity. Campers can take on defined leadership roles—like project manager or creative director—to practice delegation and decision-making. Before kicking things off, short workshops can help teach skills like conflict resolution and effective communication.Staff play a supportive role, checking in regularly while allowing campers to take the lead. The project culminates in a final presentation, where participants can reflect on what they’ve learned and the roles they thrived in. These debriefs are essential for reinforcing lessons in leadership and self-awareness.This approach turns leadership training into something campers genuinely look forward to. It blends responsibility with creativity, gives them a chance to shine, and fosters confidence by letting them learn from both their successes and mistakes. When campers get to lead a meaningful project, they walk away with real-world leadership experience—and great camp memories to match.-Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/technology-and-social-media-in-camp-leadershipTech & Camp Leadership: Maximizing Tools Without Losing FocusIn this Camp Code episode, our hosts dive into the impact of technology and social media on camp leadership. They explore whether technology has been beneficial, how it has changed the game, and the best ways to utilize these tools effectively. Joining the conversation is Travis Allison, co-founder of GoCamp.pro, who shares valuable insights on managing staff communication, engaging with parents, and teaching campers about responsible technology use. This episode emphasizes the importance of using emails over social media, creating comprehensive resources like a parent hub, and leveraging AI for better communication. Tune in for practical tips and thoughtful discussion on making technology work for your camp.-We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom TravisOne of the most important things camp professionals can do is recognize the true value of their time. Too often, directors and leadership staff take on tasks that seem necessary or cost-effective in the moment but, in reality, pull them away from higher-impact work. Whether it’s managing social media, designing a website, plowing snow, or covering lifeguard shifts, these tasks may feel productive—but are they really the best use of your time?A simple way to assess this is by determining how much your time costs the organization. When you break down your salary into an hourly rate, you start to see your work through a different lens. That perspective can be a game-changer when deciding where to focus your efforts. If you wouldn’t pay someone that hourly rate to complete a low-return task, why should the camp pay for your time to do it?By recognizing the true value of your time, you can make more informed decisions about what to take on and what to delegate. It’s not just about working harder—it’s about working smarter to ensure your efforts bring the greatest benefit to your camp and its mission.Resource:Click the link to access the GoCamp.Pro USELetter Special Guest:Travis Allison, Co-Founder - Go Camp Pro-Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/best-ways-to-deal-with-conflict-between-campers-and-staffNavigating Camper-Staff Conflicts: Building Relationships & Win-Win SolutionsIn this Camp Code episode, Our hosts recognize that our industry is all about relationships. We're people. We're learning to live in community five days a week or around the clock. Today, we're diving into the best ways to deal with conflict between campers and staff. Because even in the happiest of places, summer camp, conflict between these two groups can still exist.And we need to do our best to leave both sides with win win solutions and practice. With important life skills.-We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Gabrielle One of the most overlooked aspects of camp leadership is ensuring staff are equipped to handle unexpected situations, especially when traveling in camp vehicles. A simple but game-changing investment is a portable battery pack jumperthat allows staff to restart a vehicle without needing another car.Technology has advanced significantly, and these compact, easy-to-use devices can be a lifesaver when a vehicle’s battery dies unexpectedly; whether from a forgotten interior light or other minor issues. Some even come with built-in air compressors for inflating tires.For camps that rely on transportation, having these tools in every camp vehicle ensures quick solutions, reduces stress, and keeps staff and campers safe. A small investment in preparedness can prevent big disruptions and provide peace of mind for everyone on the road.Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/how-to-run-effective-scenarios-during-staff-trainingAlign, Think, Respond: Scenario Training StaffIn this Camp Code episode, Chris Rehs-Dupin from TQAMP discusses the importance of running realistic scenarios during summer camp staff training to foster critical thinking and create safe and inclusive environments for individuals. The conversation highlights the need for well-structured scenarios that allow staff to practice responses to various challenges, from simple daily questions to worst-case scenarios, ensuring they are prepared for real-life situations. The episode also explores best practices for using skits, the role of senior staff in training, and the importance of debriefing to reinforce learning. Additionally, the hosts emphasize the value of diversifying perspectives, creating a safe space for failure, and avoiding turning scenarios into competitive games.-We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Chris When choosing scenarios for training, avoid using real-life events that were traumatic and still fresh in people's minds. If an incident deeply affected the camp, participants may struggle to think objectively and problem-solve due to lingering emotions. Instead, find alternative ways to present challenging scenarios without drawing from recent distressing experiences.-Special Guest: Chris Rehs-Dupin, Co-Founder at TQAMP-Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/moreultracamp-summer-camp-employment-studyHiring Trends and Challenges in Summer Camps: More Results from Ultracamp!In this episode of Camp Code, Donnie Keel from UltraCamp shares findings from the Summer Camp Employment Study, offering valuable insights on hiring, training, and retaining camp staff. The discussion covers student mindsets towards summer employment, the importance of word-of-mouth recruitment, and effective hiring practices, such as reducing application barriers and maintaining constant communication with potential hires. The episode also emphasizes the role of positive experiences and addressing financial compensation concerns to attract quality staff. The hosts highlight the importance of parental influence in recruitment and suggest strategies like resume workshops to enhance staff development and appeal to parents.-Editorial Note:Ultracamp, who conducted the survey discussed in this episode, is a sponsor of this podcast. Our commitment is to provide you with insightful and helpful content, regardless of sponsorship.-We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Gabrielle At the end of every summer, we host a resume and cover letter workshop for our staff, helping them translate their camp experience into professional skills. This 1-2 hour session offers templates, practical guidance, and advice on framing their summer accomplishments in a way employers outside the camp world can understand. It’s a simple but impactful way to prepare our counselors and staff for future opportunities.We also promote the workshop to families during camper drop-offs, and the response is overwhelmingly positive. Parents love seeing us invest in their kids’ professional development, and it adds value to the overall camp experience. For our staff, the workshop not only builds confidence but also strengthens their connection to camp, increasing the likelihood of their return next year.This initiative has been a win-win for everyone. If you’re part of a camp or similar organization, consider hosting a post-season career workshop. It’s a small effort that leaves a lasting impact.Special Guest: Donnie Keele, Media and Learning Lead at UltracampYour Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp OuareauThanks to our sponsors…BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/criticalroleofaccountabilityBuilding Stronger Teams Through Accountability at Camp!In this episode of Camp Code, hosted by the GoCamp.Pro team, Gabz and Beth discuss the critical role of accountability in summer camp settings. Highlighting its impact on trust, productivity, and performance, they delve into practical methods for instilling accountability among staff. They stress the importance of clear expectations, consistent feedback, role modeling, and staff empowerment. They also touch upon the need for creating a culture of reflection, celebrating success, and fostering a problem-solving mindset among young camp leaders. With valuable insights and real-life examples, this episode is a comprehensive guide to embedding accountability within camp leadership training.-We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Beth Supporting staff through goal setting during check-ins shows you care about their personal and professional growth. By encouraging them to set short- and long-term goals and revisiting these throughout the season, you help them stay focused and motivated. Taking the time to discuss not just their goals but the steps they’re taking to achieve them fosters a sense of accountability that feels personal, not just a job requirement. This process empowers them to reflect on what they want, while your encouragement and recognition of their progress inspire confidence and pride. With clear expectations, open communication, and a culture of celebration, you create a supportive environment where staff feel valued and connected, making camp an even more rewarding experience for everyone.-Your Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://gocamp.pro/campahead/exploring-diverse-scenariosExploring Diverse Scenarios for the Future of Summer Camps | Camp AheadIn this episode of Camp Ahead, hosts Joe, Jess, and KJ put their scenario planning skills to the test as they discuss diverse future scenarios related to organizational mergers, technology, and mental health, exemplifying the need for camp professionals to be prepared for various possible futures. Along the way you’ll hear some great tips on the benefits of being transparent, intentional and innovative in navigating your current uncertainties to set yourself up for success in the future. Tune in to explore imaginative and strategic approaches to ensure the resilience and success of your camp.01:40 Developing Diverse Scenarios02:53 Exploring Scenario Planning04:50 The Role of AI in Scenario Planning06:41 Mental Health and Medication Scenarios07:01 Technology Failures and Camp Operations19:27 Stakeholders and Decision Making33:24 Embracing Change: Overcoming Resistance37:48 Scenario Planning: Best, Worst, and Wild Card Cases40:04 Camp Merger Scenario: Challenges and Opportunities-Episode Links:The Book: Imaginable by Jane McGonigal:https://janemcgonigal.com/2021/12/17/imaginable-how-to-see-the-future-coming-and-feel-ready-for-anything-even-things-that-seem-impossible-today/https://poe.com/UOScenarioCreatorhttps://urgentoptimists.org/-Our Hosts:Jess Elfring-Roberts - Executive Director, Episcopal Camps & Conference CentersJoe Richards - Executive Director, Pearce Williams Summer Camp and Retreat FacilityKJ Williams -  Camp Director, Phantom Lake YMCA Camp-Sponsors:A huge thanks to our sponsors for making this possible.Campify:Is creating your camp schedule a headache? Does it limit the experience of campers or staff? Campify is software that does the heavy lifting for you - taking care of group, elective, and specialist scheduling based on your custom scheduling rules.Interested in learning more? Visit campify.io/CampAhead to schedule a demo or create a free trial today.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://gocamp.pro/campahead/scenario-planning-101Exploring Camp Futures: Key Drivers and Scenario PlanningIn this episode of Camp Ahead, hosts Joe, Jess, and KJ  expand on the idea of scenario planning as an essential tool for thinking about the future. They discuss key drivers such as climate change, economics, demographics, technological advancements, and social shifts that can shape the next decade of summer camps. Through imaginative scenario planning, they aim to prepare the industry for both positive and challenging futures. Tune in as they explore the potential impacts of AI, climate mitigation, and more on the world of summer camps.01:46 Recap and Introduction to Scenario Planning05:33 Key Drivers for the Future of Camps: Economic and Staff Considerations07:55 Environmental and Technological Impacts on Camps15:09 Social Drivers and Equity in Future Camps20:33 Imagining Positive Futures: Pronoia vs. Paranoia25:36 The Impact of Camp and Nature26:04 Funding and Philanthropy in Camping29:31 The Value of Experiential Learning30:12 Community and Indigenous Relationships-Episode Links:The Book: Imaginable by Jane McGonigal:https://janemcgonigal.com/2021/12/17/imaginable-how-to-see-the-future-coming-and-feel-ready-for-anything-even-things-that-seem-impossible-today/https://poe.com/UOScenarioCreatorhttps://urgentoptimists.org/-Our Hosts:Jess Elfring-Roberts - Executive Director, Episcopal Camps & Conference CentersJoe Richards - Executive Director, Pearce Williams Summer Camp and Retreat FacilityKJ Williams -  Camp Director, Phantom Lake YMCA Camp-Sponsors:A huge thanks to our sponsors for making this possible.Campify:Is creating your camp schedule a headache? Does it limit the experience of campers or staff? Campify is software that does the heavy lifting for you - taking care of group, elective, and specialist scheduling based on your custom scheduling rules.Interested in learning more? Visit campify.io/CampAhead to schedule a demo or create a free trial today.

Have some feedback? A topic suggestion? Text us!A new show from Go Camp Pro! Camp Ahead! Subscribe in Apple Podcasts, Spotify, or wherever you get your favourite Podcasts!Find full show notes and links at: https://gocamp.pro/campahead/intro-to-mental-time-travelWelcome to Camp Ahead: The Futurology of the Summer Camp IndustryIn this inaugural episode of the Camp Ahead podcast, Joe Richards, KJ Williams, and Jess Elfring-Roberts dive into the concept of future-proofing the summer camp industry. They discuss the importance of mental time travel, scenario planning, and preparing for larger global issues like climate change, financial instability, demographics, and migration. The hosts share their personal experiences and outline the goals for the podcast, emphasizing the need for proactive thinking to ensure the long-term success of camps. This episode sets the stage for exploring how the camp community can adapt and thrive amidst uncertainties.00:58 Meet the Hosts01:51 The Concept of Future Scenarios03:46 Pandemic Reflections06:43 Proactive vs. Reactive Planning30:08 Thinking Big: Managing Smaller Challenges31:10 Climate Migration and Its Impacts33:12 Demographic Shifts in Camping38:09 The Importance of Collaboration-Episode Links:The Book: Imaginable by Jane McGonigal:https://janemcgonigal.com/2021/12/17/imaginable-how-to-see-the-future-coming-and-feel-ready-for-anything-even-things-that-seem-impossible-today/https://poe.com/UOScenarioCreatorhttps://urgentoptimists.org/-Our Hosts:Jess Elfring-Roberts - Executive Director, Episcopal Camps & Conference CentersJoe Richards - Executive Director, Pearce Williams Summer Camp and Retreat FacilityKJ Williams -  Camp Director, Phantom Lake YMCA Camp-Sponsors:A huge thanks to our sponsors for making this possible.Campify:Is creating your camp schedule a headache? Does it limit the experience of campers or staff? Campify is software that does the heavy lifting for you - taking care of group, elective, and specialist scheduling based on your custom scheduling rules.Interested in learning more? Visit campify.io/CampAhead to schedule a demo or create a free trial today.

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/employment-study-1Summer Camp Staffing: Challenges and Solutions RevealedIn this episode of Camp Code, Donnie Keele from UltraCamp unveils the findings of the Ultracamp Summer Camp Employment Study, which surveyed 157 camp directors and 615 students to unearth key trends shaping summer camp hiring today. Gabz and Beth and Donnie dive deep into the complexities of staff retention, the impact of director turnover, and the contrasting definitions of 'positive experiences' between camp directors and staff. They also touch on actionable strategies for directors to improve recruitment and retention efforts, emphasizing the importance of addressing both staff needs and mission alignment.-Editorial Note:Ultracamp, who conducted the survey discussed in this episode, is a sponsor of this podcast. However, we want to assure you that our decision to feature this episode was based solely on the importance and relevance of their survey findings for our listeners. We believe this information is valuable and can help you better understand the summer staffing landscape. Whether or not you choose to engage with Ultracamp is entirely up to you. Our commitment is to provide you with insightful and helpful content, regardless of sponsorship.- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Donnie Retaining is recruiting. If you're new, and it's hard out there and it's like, how do I retain? I would say conduct an experience audit, see what the experience is like. Ultimately retaining is recruiting because students are looking for people in places that give them confidence and clarity about their experience and trajectory. The experience that you're offering can give them more confidence and clarity. If you can retain, you'll find it much, much easier to recruit. -Special Guest: Donnie Keele, Media and Learning Lead at UltracampYour Hosts:Beth Allison, Camp Consultant - Go Camp ProGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/digdeeperhiringprocessDig deep with your hiring process! In this episode of Camp Code, brought to you by GoCamp Pro, the hosts delve into advanced hiring processes for summer camps, sharing favorite interview techniques, key questions, and critical steps to take once staff are onboard to ensure retention. Featuring guest Kim Aycock of Kimspiration, they discuss the benefits of personalized interview questions, the importance of transparent communication, and maintaining continuous connection with potential hires through strategies like quick application forms and spring series. Let’s dig in! - We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom KimGoing back to the interview question. I forgot to say this, don’t use  hypothetical questions. Hypothetical questions give you hypothetical answers. I think just really knowing what your staff are, like what they're hoping to gain and what, what growth that they want to have, whether it's personal growth, professional growth, really speaks a lot about how much we care for them, and then if we circle back to that and help them.-Special Guest: Kim Aycock, Camp Consultant at KimspirationYour Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/supportingstaff2024Dive In! One of the most important decisions we make every season is who we hire to fulfill our mission and care for our campers and their families. This is of course one of the most important jobs, it’s also one of the most stressful. How do we get our vision and help our potential staff members feel supported during the process and make the best decisions for our program. Join us today, we’re diving in.- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Ruby I want to share something that I know has been on this podcast before, but it has come back around to me recently so during the summer. This past summer, I had the opportunity to drive buses for a summer camp and had done those over a few occasions throughout the summer. And just a couple weeks ago I got a thank you note from them hand written to thank me for my time. Even though this was a paid gig, the fact that they took the time to physically write that note with pen and paper really meant a lot and makes me want to do that type of gig again. I encourage you all to think about who some of the helpers are that are in your world and take a few moment to write them a note. Giving someone a physical thank you note allows them to post it on their refrigerator or somewhere in their home where they will see it and think of you.  -Special Guest: Kim Aycock, Camp Consultant at KimspirationYour Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/readysetactionReady, Set, Action! Welcome to part two of evaluations we covered options and now we’re moving onto creating a vision and putting things into action.- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Travis Thank you so much. I have two main points. The first is about a structured communication format that I've been developing to enhance how we approach sending out information. It emphasizes understanding what motivates parents, staff, rental group contacts, and other stakeholders to *open*, *read*, *absorb*, *act on*, and *share* the messages they receive. This structure can simplify communication, whether for big changes or small updates.One of the key changes I hope we make is to be intentional in our communication. By using the "open, read, absorb, act, and share" framework, we can break down complex messages into manageable parts. This approach makes it easier to both plan and measure the impact of our communications.The second point relates to organizing tasks, particularly for those of us with ADHD, where breaking down projects into steps is critical. It’s common in roles like emergency services and camp management to find people who thrive in fast-paced settings but may struggle with complex planning due to ADHD. I recommend a tool called Goblin Tools. If you’re taking on a large or daunting project, this tool allows you to enter the project title or key concept, and it automatically breaks it down into actionable steps. This not only makes tasks less overwhelming but also helps in delegating or prioritizing effectively. Sometimes, the simple act of breaking down a complex task can be the key to making real progress. -Special Guest: Travis Allison, Co-Founder of GoCamp.Pro - Go Camp Pro-Your Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/soooooooCh-ch-ch-changes!We’ve discussed program and procedures we shared how we would take that information and create some strategic planning and now we’ll be talking about how to get on board with any changes bigger or small that you’ll be implementing this coming summer.- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Gabz Running a camp can be challenging, especially when essential supplies like sharpies, tape, and garbage bags seem to vanish. Over the years, I've discovered a simple yet effective strategy: stockpile these items discreetly.Every summer, I buy double the sharpies and tape we need and stash them away in my bedroom— a place where no one goes. When staff members are in a pinch, I can easily provide them with what they need, creating a small but meaningful moment of relief.While we do have garbage bags, they often require negotiating with the kitchen staff, and they run out quickly. By keeping a stash of these essentials, I ensure that my team feels supported. This little gesture not only helps in the moment but also builds goodwill among the staff.So, if you're looking for a way to boost morale and keep your camp running smoothly, consider having a secret stash of essential supplies. -Your Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/reflectreviewanalyzeevaluateIt’s That Time of Year! Let’s reflect, review, analyze and evaluate. We need to give our brains an opportunity to pause after the chaos joy of the summer to really sort through and think about our observations and experiences. We need to review our skills, shortcomings, dreams and plans for the future. Join us today as we discussed how to use this time of year.- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Beth I came across this tool from Daily Greatness and I thought I would share it with you. The exercise is called Stop, Start, Continue and I think it’s great for this time of year, but I would also take it away for next summer to share with staff and have them do it several times throughout the summer. First, take a moment to think about what you need to STOP doing; what is that thing you’re doing that’s creating issues or stress or you know personal problems for yourself or your staff? What do you need to START doing? What is something that would help you make you feel better, help you deal better with communication with your staff, whatever it is, just start doing it. Third, what is something you CONTINUE with? This could be your process in your business or people you work with, marketing activities, training, sessions or programs. I love the simplicity of it stop start continue and now that you’ve taken the time to ask yourself some questions and get a clear picture of how things have been working, how you’re feeling and what needs to change; moving forward it’s the perfect opportunity to set yourself some new goals for the year ahead-Your Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!We’re Back!And so it begins another summer in the can and now we reflect on the challenges and successes of 2024 as we begin to prepare for the 2025 season. Join us today as we share the issues, the stresses and the rewards of this past summer.- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Gabz We implemented a new protocol to manage cell phone usage, now in its second year, and it's been highly effective. Previously, staff needed cell phones for music and photos, which created confusion about who could use personal phones. To solve this, we bought five second hand Android phones with fluorescent orange cases, easily identifiable as camp property, and set up a sign-out system for staff use during programs. They also got a Spotify account for music. Key staff, like directors, put orange tape on their personal phones to distinguish them as official. This reduced unauthorized phone use significantly compared to the previous year.-Your Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsors…UltraCampImagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.BowlineHQCamp Leaders: Win back your time to what matters most, your campers. Bowline's comprehensive accounting, back-office solutions, and tech-enabled team free up your staff to focus on your mission. Visit bowlinehq.com to learn more and book a free 2-hour financial diagnostic. 

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/teachingaccountabilityTeaching Accountability: where character meets competence, creating champions of responsibility! One of the most important traits to teach staff at any company, not just at summer camp, is accountability. Join us today and our special guest Kim Aycock as we discuss how to teach accountability to your staff.- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom KimSupervising seems to fall to the bottom of our list. We want to ensure we provide supervisors with appropriate check-ins, all the way through the summer. Helping supervisors on how to manage time and reminding those supervisors that there are things that only “they” can do and things where they can “empower” others to complete tasks off of their todo list.-Special Guest:Kim Aycock, Camp Consultant, https://kimaycock.com/Your Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsor…UltraCampWouldn’t it be refreshing if your registration software gave you MORE time? With UltraCamp, you can track attendance, manage staff applications, streamline registration, and much more. Get back the time you need to focus on what is really important: CAMP! Find out more at ultracampmanagement.com/campcode/

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/20yearstrainingpt1Twenty years of staff training, wrapped up into a two part podcast series. This is part one! When you’ve been running staff training for decades, you have seen a lot, tried a lot, and, of course, learned a LOT.  Join us, and our special guests, Chris and Al from TQAMP as we share our best secrets, practical tips, and stories.  There are so many…we have 2 parts! For now, have a listen to part 1 and get ready for part 2 to release on April 16th!- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom ChrisOne of the more important things you can do is to know what you are going to do first at staff training. Throughout the first hour or two of staff training, be extremely intentional to set the tone for your staff training. You can use these moments to have your staff reflect on their own nervousness and anxiety in a way that helps to build empathy with campers for their first couple of hours at camp. -Special Guest:Chris Rehs-Dupin, Co-Founder and Co-Executive Director at TQAMP Al Murray, Co-Founder and Co-Executive Directory at TQAMPYour Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsor…UltraCampWouldn’t it be refreshing if your registration software gave you MORE time? With UltraCamp, you can track attendance, manage staff applications, streamline registration, and much more. Get back the time you need to focus on what is really important: CAMP! Find out more at ultracampmanagement.com/campcode/

Have some feedback? A topic suggestion? Text us!At camp, we always want to teach the new stuff, but sometimes we REALLY want to sneak in some basics. Listen today to find out!  Find full show notes and links at: https://www.gocamp.pro/campcode/sneaking-basicsWe all try our very best to pack absolutely everything we can into staff training.  How do we find room for it all?  How can we sneak those basic skills our staff all need to know into an already packed schedule?  We’ve got some ideas.  Just us and our special guest, Kim Aycock.Best Practice for Leadership TrainingFrom GabzOne idea that I use to help reinforce learning taught throughout training is to have designated staff members act as note takers during the day. The following day, provide print outs of the notes everywhere your staff will be. On the tables during meals, in the bathrooms, on staff pillows and literally everywhere else possible. One thing I like to do is provide notices on the walls in the bathrooms highlighting whats going to be covered today and key takeaways from yesterdays training.Writing things down and sharing with your staff helps to reinforce retention with you staff and can be a tool to demonstrate progress for your staff during the training sessions. Special Guest:Kim Aycock, Camp Consultant, https://kimaycock.com/Your Hosts:Gabrielle Raill, Camp Director - Camp OuareauBeth Allison, Camp Consultant - GoCamp.ProRuby Compton, Chief Exploration Officer - Ruby Outdoors

Have some feedback? A topic suggestion? Text us!The world around us is changing, but have our staff changed over time? Listen in today to find out what are pros have to say! Find full show notes and links at: https://www.gocamp.pro/campcode/arestaffactuallydifferentWe often hear camp directors tell us that staff are so different than ever before?  Is this actually the case and, if so, what can we do about it.  Join Gabz, Beth, and our special guest Kim Aycock to hear our thoughts.-Best Practice for Leadership TrainingFrom Kim-Let’s find ways to introduce our staff to the reality of working at camp. If we could find ways to introduce our staff to camp, show them what camp looks like or feels like. Kim created a handout called A “sense” of camp for new or returning of staff, with a “scent” sticker of camp with a scratch and sniff sticker. A copy of this ides can be found here!-Special Guest:Kim Aycock, Camp Consultant, https://kimaycock.com/-Your Hosts:-Gabrielle Raill, Camp Director - Camp OuareauBeth Allison, Camp Consultant - GoCamp.ProRuby Compton, Chief Exploration Officer - Ruby Outdoors

Have some feedback? A topic suggestion? Text us!Stress is everywhere around us. Learn how to deal with the stress in a world of chaos! Find full show notes and links at: https://www.gocamp.pro/campcode/manage-stressStress has become such a big part of all of our daily lives. From troubling things going on in our world to the personal stress that staff may be feeling from the hard work at summer camp. We all need to have tools and resources to cope. Join us today as we discuss what we can offer staff to help them deal with what we face at camp and what life will throw their way. -Best Practice for Leadership TrainingFrom BethLet’s frontload this by saying that Beth is in no way diminishing people’s triggers. There are ones that are certainly important and we need to be aware of them. People have gone through so many different types of stress, PTSD, etc… When we are stressed, we are often on the lookout for our triggers, big and small. There are words or signs or triggers that can cause us to be more negative, anxious or fearful. Why not teach your staff to pay attention to their glimmers, the opposite of triggers. The little moment of peace or joy that allow our nervous system to be safe and connected. When you look for them, you will find them everywhere. At the end of your training day, ask your campers to share their glimmers to allow you to focus on the bright moments throughout the day. Special Guest:Kate Taylor, Camp Consultant, Stephane Richard Development Consulting Your Hosts:Gabrielle Raill, Camp Director - Camp OuareauBeth Allison, Camp Consultant - GoCamp.ProRuby Compton, Chief Exploration Officer - Ruby Outdoors

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.gocamp.pro/campcode/nine-sentencesHere are 9 things that we want your staff to say!Nine sentences! You know…the ones that make for better experiences for both our campers and our staff. Listen in today! - We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom KateIn today’s episode we focused on the nine things we want our staff to say. What about the sentences we don’t want our staff to say? As a part of your summer training, front load both the things you want and don’t want your staff to say! We’ve prepped you with a short list that comes to mind: “I don’t have time for that!” - We want our staff to remember to make time for things. Be it helping a colleague or supporting a child, it is our role to find ways to support each other.“That’s not my job!” - Camp is all about community and communities come together to help out when and where is needed!“Calm Down/Your Okay” - This dismisses someones feelings and as camp leaders, we need to demonstrate empathy with our campers.“That’s so cute / you're so cute” - This can show that you are fantasizing on or about someone and the way they look. We 100% support the idea of sharing compliments and recommend we focus on things that can help construe confidence in our campers. -Special Guest:Kate Taylor, Camp Consultant, Stephane Richard Development ConsultingYour Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsor…UltraCampWouldn’t it be refreshing if your registration software gave you MORE time? With UltraCamp, you can track attendance, manage staff applications, streamline registration, and much more. Get back the time you need to focus on what is really important: CAMP! Find out more at ultracampmanagement.com/campcode/

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.camphacker.tv/camp-code/key-skills-2024Here is what we need to focus on to make the upcoming summer the best it can be!Talking with Camp Pros at Conferences this Fall, we’ve noticed a lot of similar issues folks are dealing with. Join us as we discuss key skills that require our focus for a positive and successful 2024 camp season.- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Beth and inspired by Kelly SchunaVulnerability is a powerful tool that we should all learn to harness and today we want to share thoughts on how we believe vulnerability can be used to repair relationships. As leaders, there are going to be times where we need to have hard conversations AND there will be times where we screw up having those conversations. When we go back to that person to reconcile, there are three phrases that you can use to demonstrate vulnerability: I didn’t like how I handled that. So… that wasn’t my best work.Here’s what I wish I would have said.Teach these phrases to your staff. It demonstrates reflection in our work and demonstrating vulnerability allows us to recover from our mistakes with ease.-Your Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsor…UltraCampWouldn’t it be refreshing if your registration software gave you MORE time? With UltraCamp, you can track attendance, manage staff applications, streamline registration, and much more. Get back the time you need to focus on what is really important: CAMP! Find out more at ultracampmanagement.com/campcode/

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.camphacker.tv/camp-code/womenincampsummit2023-What We Learned at the Women in Camp SummitWhen camp pros gather, it is always extraordinary.  We just had the pleasure of attending the Women in Camp Summit and it was truly amazing! Join us for the stories and the lessons learned from sessions, village time, connecting, networking, and playing together.- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Ruby-Lifeguard training at camp is weather dependent. Yet, as camp leaders, we depend on our staff to obtain the right training and certifications to ensure our camp programs run throughout the summer. Inclement weather is going to happen, leverage your resources to ensure your lifeguards are trained. Local community centres or hotels may have availability throughout the day that you could rent in the event of bad weather. Pool availability and your capability to rent them is going to help to ensure that your camp’s lifeguard training and schedule stays a float! **BONUS**We were once again reminded this year at the Women in Camp Summit that some folks are just going to come early to help. As camp professionals, it’s always important to keep a list of tasks that need to take place. We’re all camp people and we’re always willing to help, always keep that in mind. -Your Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsor…UltraCampWouldn’t it be refreshing if your registration software gave you MORE time? With UltraCamp, you can track attendance, manage staff applications, streamline registration, and much more. Get back the time you need to focus on what is really important: CAMP! Find out more at ultracampmanagement.com/campcode/

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.camphacker.tv/camp-code/unintentional-teachable-moments-2023Unintentional Teachable MomentsAs Camp professionals, we are always looking to improve, be intentional with all our training and programming, and to see the big picture.  There are moments that happen at camp every now and then, however, that teach us that we missed something.  We need to be open to these every-day little experiences so that we can continue to take the best care of our people.  Join us for the stories and the lessons learned.- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Gabz-Sometimes life events will come up that prevents your staff from attending portions or all of staff training! Your staff knows themselves best and it is your role to support them. In today’s example, Gabz had a staff member who remained in isolation during staff training and recognized that to help them prepare for the first days at camp, they should write down the daily schedule on old t-shirts so they could easily look at their own shirt to recognize what’s coming next throughout the day! -Your Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsor…UltraCampWouldn’t it be refreshing if your registration software gave you MORE time? With UltraCamp, you can track attendance, manage staff applications, streamline registration, and much more. Get back the time you need to focus on what is really important: CAMP! Find out more at ultracampmanagement.com/campcode/

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.camphacker.tv/camp-code/what-ruby-learned-this-summerWhat Ruby Learned This Summer-Life is all about unchartered territory and trying new things.  Join us as we dissect Ruby’s summer camp adventures and find out what she learned about not only the industry but also herself.  The gang’s all back together for this podcast and we’re excited to glean all we can from Ruby’s summer exploits.- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Ruby-Take a few of your stuff and run them through the first week or so of your CIT program. It gives your staff the opportunity to learn the roots of that particular camp. A CIT program in general has a guide to lead senior campers to the next step in becoming staff at camp therefore, training is ultimately rooted throughout the sessions. It does create an odd dynamic at times between staff and camper so camp leaders do have to take the time to understand the implications for their camp. For Ruby, it was a genius experience to take part in staff training and then have the new staff take part in the start of the CIT session to apply what they learned at training. -Your Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsor…UltraCampWouldn’t it be refreshing if your registration software gave you MORE time? With UltraCamp, you can track attendance, manage staff applications, streamline registration, and much more. Get back the time you need to focus on what is really important: CAMP! Find out more at ultracampmanagement.com/campcode/

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.camphacker.tv/camp-code/volunteer-training-management-with-matt-wilfridVolunteer Training Management - with Matt Wilfrid-In this podcast episode with guest Matt Wilfrid, we spotlight Campfire Circle, an Ontario-based organization supporting families and children facing serious illnesses. Campfire Circle’s extraordinary volunteer program, led by volunteers aged 19 to 90, is central to their success. These volunteers contribute their time and skills to diverse roles, from the Toronto office to community programs and overnight camps, totaling over 135,000 hours of support. The organization’s training and ongoing support are tailored to each volunteer’s unique needs. Campfire Circle’s volunteer program is a shining example of the transformative power of community-driven, intrinsic motivation.- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Matt Wilfrid-Take advantage of offsite events during staff training. Ideas can include mini golf or hiking, as long as its offsite to break the cycle that takes place off camp. What’s even better is going to these offsite events with intention. In Matt’s example, before they left for minigolf, they had their staff divide into four categories based on skill. Allow your staff to put themselves into their own group to allow them to set their own expectations going into the event. Put intention into your offsites to help include all your staff.Special Guest:Matt Wilfrid, Summer Camp Professional, Executive Producer and Consultant at Go Camp Pro-Your Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsor…UltraCampWouldn’t it be refreshing if your registration software gave you MORE time? With UltraCamp, you can track attendance, manage staff applications, streamline registration, and much more. Get back the time you need to focus on what is really important: CAMP! Find out more at ultracampmanagement.com/campcode/

Have some feedback? A topic suggestion? Text us!Find full show notes and links at: https://www.camphacker.tv/camp-code/creating-productive-transitions-when-employees-leave-or-you-leaveCreating Productive Transitions When Employees Leave or You Leave - with Colette Marquardt-In the world of Summer Camp, staff members come and go every year.  How can we make these transitions both positive and productive.  Join us and our guest, Colette Marquardt, Executive Director of ACA Illinois, to find out!- We hope you love this episode of Camp Code! If you do, please consider subscribing to the show, and leaving us a rating in your Podcast app. It’s SO easy, just head to https://ratethispodcast.com/campcode-Best Practice for Leadership TrainingFrom Colette Marquardt-As a Director, always be IN the training. Do your best to remain engaged as it allows you to role model what your expect of your staff throughout the summer. Build your staff training around your schedule, to ensure you do not miss key leaning opportunities. Special Guest:Colette Marquardt , Chief Executive Officer, American Camp Association-Your Hosts:Beth Allison, Camp Consultant - Go Camp ProRuby Compton, Chief Exploration Officer - Ruby OutdoorsGabrielle Raill, Camp Director - Camp Ouareau-Thanks to our sponsor…UltraCampWouldn’t it be refreshing if your registration software gave you MORE time? With UltraCamp, you can track attendance, manage staff applications, streamline registration, and much more. Get back the time you need to focus on what is really important: CAMP! Find out more at ultracampmanagement.com/campcode/