Cutting Edge Installs

Welcome back to the Cutting Edge Install Podcast — brought to you by Omni Cubed, where innovation meets installation and everything in between. In this episode, host Merv Campbell sits down with Woody Sanders, owner of DW Sanders Tile & Stone Contracting in Marietta, Georgia, whose career in the industry spans over four decades. From starting as a teenage tile setter to leading a thriving contracting business, Woody shares hard-earned lessons on craftsmanship, leadership, and what it really takes to build a sustainable company in the trades The conversation dives deep into the transition from being a hands-on craftsman to becoming a true business owner — and why so many contractors struggle to make that shift. Woody opens up about early mistakes, the wake-up calls that forced change, and how mentorship, financial discipline, and community shaped his long-term success. Throughout the episode, Woody emphasizes a people-first approach — from investing in employees and prioritizing safety, to building trust within the industry and giving back through organizations like the NTCA. In this episode, you’ll hear them dive into: The difference between being a contractor and running a real business Why knowing your numbers is critical to survival and growth Lessons learned from bad hires, setbacks, and industry challenges The power of mentorship and learning from others in the trade Why organic growth beats forced scaling every time How to build a culture that values people, safety, and craftsmanship The importance of industry relationships and contractor networking Long-term thinking, financial discipline, and planning for the future Woody shares a grounded, no-nonsense perspective on the trades — one rooted in experience, humility, and a commitment to doing things the right way. He provides valuable insights for contractors looking to grow, young tradespeople entering the industry, and anyone trying to build something that lasts. Honest, practical, and deeply insightful, this episode is a must-listen for installers, contractors, business owners, and anyone serious about mastering both the craft and the business behind it. Learn more about Omni Cubed: https://omnicubed.com/ Learn more about DW Sanders Tile & Stone Contracting, Inc.: https://dwstile.com/ Chapters (00:00:02) - Cutting Edge Install Podcast(00:00:43) - Woody Sanders Tile and Stone Contracting(00:06:49) - Former Tile Contractor on Reevaluating His Processes(00:12:12) - Teile Tile Contractor: The Need for Skill(00:15:47) - Sliding on a slab is a skill required(00:17:12) - What Keeps You Stuck in the Tile Industry?(00:22:33) - Leading Contractors: The Backstabbing(00:27:19) - Do You Need AI in Your Marketing?(00:29:02) - Continued growth within the company(00:33:34) - In the Elevator With AI(00:34:22) - Structural Engineers on the Residential Market(00:36:48) - Beyond QuickBooks: Accounting Lessons(00:40:07) - Being a Sole proprietor: Predictability(00:41:51) - Mentors of the 1980s(00:44:54) - Teaching the Basics of Tile(00:48:48) - Contractor Tip of the Day: Don't Ask the Design Team(00:50:34) - Teacher Interview(00:53:18) - What is the NTCA and its value to tile installers(00:56:43) - President of the Tile Installers Association offers advice(01:00:29) - NTCA President on Member dues(01:03:31) - Tremors: An Investment in Equipment(01:07:14) - Nimble Workers: The Need to Shift Gears(01:08:59) - The Indian doctor who cured cancer(01:09:23) - NTCA Tiling Association Membership(01:12:54) - Cutting Edge Installations

Welcome back to the Cutting Edge Install Podcast, brought to you by Omni Cubed — where innovation meets installation and everything in between. In this episode, host Merv Campbell sits down with Jeremy Sax, Deputy Executive Director of the National Tile Contractors Association (NTCA), for an insightful conversation about leadership, education, and the future of the tile industry. With more than two decades in the tile and construction world, Jeremy shares how his career evolved from warehouse trainee to industry advocate — and why he ultimately chose to return to the industry he loves.  The discussion explores how the NTCA supports contractors across the country through training, mentorship, and business resources designed to help installers work smarter, stay competitive, and build sustainable companies. From hands-on training events and technical support to mentorship networks and technology adoption, Jeremy explains how education remains the foundation for improving craftsmanship and profitability across the trade.  Merv and Jeremy also dive into practical innovation on the jobsite — from tools that protect installers’ bodies to emerging technologies like exoskeleton systems designed to help workers safely handle larger tile panels and demanding installations. Beyond tools, the conversation highlights the importance of continuous learning, servant leadership, and building a strong industry culture that welcomes the next generation of tradespeople.  In this episode, you’ll hear them discuss: How the National Tile Contractors Association supports tile professionals nationwide The role education and training play in raising installation standards Why mentorship and community matter in the trades How technology and innovation are changing jobsite efficiency Business strategies that help contractors grow sustainably The importance of continuous improvement and industry involvement Why the next generation of tile professionals is already emerging From leadership lessons and industry insights to real-world tools that help contractors succeed, this episode is packed with practical knowledge for installers, contractors, shop owners, and anyone invested in the future of the tile trade. Learn more about Omni Cubed: https://omnicubed.com/ Learn more about the National Tile Contractors Association: https://www.tile-assn.com/ Chapters (00:00:02) - Cutting Edge Install Podcast(00:01:21) - A New Friend On The Podcast(00:02:18) - Meet Jeremy Sacks(00:04:05) - Jeremy Stokes on His Journey into the Tile Industry(00:07:27) - What is the National Tile Contractors Association?(00:10:20) - NTCA Innovation on a Practical Level(00:12:41) - The Innovative Things You've Seen(00:14:56) - How to Be a Servant Leader to Your Members(00:19:22) - How Does the NTCA Keep People Sharp?(00:21:51) - Learning gaps and the language barrier(00:25:41) - NTCA Technology Solutions(00:28:20) - Does NTCA Education Help Installers?(00:32:43) - How the NTCAA Helped Organizations Grow(00:34:47) - The NTCA: Growing With Covid(00:38:43) - NTCA 5-Star Contractor Summer Meeting(00:44:16) - The New Tennessee Carpet Association's(00:48:12) - Get Involved with the NTCA(00:49:47) - Cutting Edge Install Podcast

Welcome back to the Cutting Edge Install Podcast, brought to you by Omni Cubed — where innovation meets installation and everything in between. In this episode, host Merv Campbell sits down with Ashley Cline of MR Davidson, a long-time recruiter in the glazing and construction industries who’s redefining what good recruiting actually looks like. Instead of chasing résumés, Ashley focuses on relationships, culture fit, and long-term success — for both companies and people. Ashley shares her journey into the glazing industry, how recruiting has changed since COVID, and why culture, potential, and personality now matter more than ever. Together, Merv and Ashley unpack the real challenges facing the trades today — from labor shortages and generational gaps to misconceptions about recruiters and what it actually takes to build strong, sustainable teams. You’ll hear them dive into: Why relationship-driven recruiting outperforms job boards Culture fit vs. technical skill — and why one matters more How COVID and remote work reshaped estimating and project management roles Why project managers and estimators are in such high demand Bringing talent into glazing from other trades, military, and new industries The role recruiters play in reshaping the future of the trades Why you can teach skills — but not work ethic or attitude This episode is an honest, practical look at hiring, leadership, and building teams that actually last — packed with insight for shop owners, project managers, industry leaders, and anyone invested in the future of the trades.  Learn more about Omni Cubed: https://omnicubed.com/ Learn more about MR Davidson: https://mrdavidson.com/ Chapters (00:00:02) - Cutting Edge Install Podcast(00:01:14) - Getting Back in the Recruitment Studio(00:02:03) - Have You Got What it Takes to Recruit?(00:03:13) - How Glass Companies Are Helping Construction Companies Get Talent(00:06:21) - Remote Work Has Changed(00:08:59) - Are there any sort of misconceptions that companies would have about working with(00:09:49) - How to Find the Right Person to Fill a Job(00:12:26) - Culture and the Right Fit(00:18:20) - What's the Most Important Potential In The Glass Build Team?(00:21:43) - What are the most demanding Skills or Jobs out there?(00:22:38) - Glass Build Recruiting: How to Retain Millennials(00:26:48) - "Forties Are For Grows!"(00:27:06) - Glass Industry Expert: Know What You're Looking For & Be Prep(00:32:30) - NCAN Grilling: Getting People Back to Work(00:35:05) - Ashley on the Weather(00:35:49) - Cutting Edge Install Podcast

Welcome back to the Cutting Edge Install Podcast — brought to you by Omni Cubed, where innovation meets installation and everything in between. In this episode, host Merv Campbell sits down with Billy Britt III, third-generation owner of Britt & Tilson Glass in Asheville, North Carolina, to share a powerful story of devastation, faith, leadership, and rebuilding after a hurricane destroyed their 60+ year-old family business From running through the shop as a kid to leading his team through one of the darkest seasons imaginable, Billy opens up about what it means to carry a family legacy — and what happens when that legacy is suddenly wiped away overnight. With no power, no building, and no guarantees, Billy and his team faced an impossible question: rebuild or walk away? What followed was a daily commitment to show up, support one another, and lean fully into faith — one 24-hour period at a time. In this episode, you’ll hear them dive into: • What it’s like to lose a multi-generation glass business to a natural disaster • Leadership under pressure — and the power of team loyalty • Why “daily bread” became the operating strategy for survival • How faith brought peace in the middle of chaos • The importance of humility and not “being the smartest guy in the room” • Mentorship, coaching, and investing in the next generation of glaziers • Elevating respect for the glass trade in the broader construction industry • Finding renewed purpose through branding, community impact, and giving back Billy shares how peace replaced panic, how purpose replaced long-term planning, and how the company was not only rebuilt — but strengthened through relationships, character, and conviction. Raw, grounded, and deeply inspiring, this episode is a must-listen for business owners, tradespeople, leaders, and anyone navigating adversity while holding onto faith and purpose. Learn more about Omni Cubed: https://omnicubed.com/ Learn more about Britt & Tilson Glass: https://www.brittandtilson.com/ Chapters (00:00:02) - Cutting Edge Install Podcast(00:00:43) - Billy Tilson Glass on Podcast(00:03:38) - Teachers on the Trades Industry(00:06:02) - Glass Business Legends: What Keeps You Going?(00:08:45) - Hurricane Florence impacted Asheville Businesses(00:14:27) - The Journey of a Glass Business(00:18:55) - The Real Life of Being a Loner(00:20:04) - HMI Glass Recovers from the Recession(00:24:03) - How Did Your Faith Get You Through Those Hard Days?(00:27:50) - Mervyn Jones on His Peace After The Business(00:30:07) - Stained Glass Glass Artist on the Industry's Changes(00:36:33) - Many misconceptions about the glass industry(00:38:37) - Seniors in the Glass Trade(00:44:29) - What's Made Your Business So Long?(00:47:49) - Mentoring and Setting Up People(00:51:07) - Have You Had a Plan for Your Life?(00:57:23) - Scotch Irish Ancestor on Facebook(00:59:42) - Cutting Edge Install

Welcome back to the Cutting Edge Install Podcast, brought to you by Omni Cubed — where innovation meets installation and everything in between. In this episode, host Merv Campbell sits down with Greg White, a veteran glass professional whose career spans major airport projects, stadium work, fabrication leadership, and decades in the trades. From getting his start as a general contractor to managing a $14M glass install at Toronto Pearson Airport, Greg shares the experiences that shaped his passion for glass and craftsmanship. The conversation takes a thoughtful turn into the state of the trades today — why fewer young people are entering skilled work, how stigma around “dirty hands” still lingers, and what leaders can do to mentor, encourage, and retain the next generation. Greg offers practical, grounded insight on mentorship, embracing technology, cross-training, and why versatility is one of the most valuable traits in today’s workforce. In this episode, you’ll hear them dive into: Why the trades struggle with perception — and how to change it Mentorship strategies that actually work with younger employees The balance between old-school work ethic and modern technology Why versatility often beats specialization in uncertain economies Trust, communication, and customer service in the glazing industry Career longevity, leadership lessons, and not taking criticism personally Honest, experience-driven, and deeply relevant, this episode is a must-listen for glaziers, fabricators, installers, shop leaders, and anyone invested in the future of skilled trades. Learn more about Omni Cubed: https://omnicubed.com/ Chapters (00:00:00) - Cutting Edge Install(00:00:58) - Meet the Average Employee(00:01:58) - Getting your foot in the glass trade(00:05:29) - Why do you think there are fewer people entering the trades?(00:10:21) - Mike Rowe and the blue-collar worker(00:11:45) - What's the Best Way to Mentor Young Employees?(00:17:54) - Jack of All Trades(00:21:42) - Be More Versatile In Your Workforce(00:26:17) - The Importance of Customer Service(00:30:27) - DON'T TAKE IT PERSONALLY(00:33:37) - Glazing Industry Needs More Skills(00:40:17) - In the Elevator With Patience(00:43:03) - Looking Ahead: Future of the Workforce(00:46:11) - Bradley on Advice For Carpenters(00:50:45) - Cutting Edge Installs

Welcome back to the Cutting Edge Install Podcast, brought to you by Omni Cubed — where innovation meets installation and everything in between. In this episode, host Merv Campbell sits down with Katy Devlin, Chief Content Officer at the National Glass Association, for a wide-ranging and deeply insightful conversation about the future of the glass and glazing industry. From workforce development and generational change to technology, training, and advocacy, Katy shares what’s really happening behind the scenes — and what it means for contractors, installers, and business leaders on the ground. Together, Merv and Katy dive into: • How the National Glass Association supports the entire glass supply chain • The biggest workforce challenges facing glazing contractors today • Recruiting, training, and retaining the next generation of glaziers • Why visibility and pride in craftsmanship matter more than ever • How technology and smarter tools are reshaping safety and longevity in the trades • Bridging generational gaps between experienced pros and new talent • What to expect at the Building Envelope Contractors Conference (BEC) • Why collaboration, knowledge-sharing, and curiosity are key to the industry’s future From AI and jobsite technology to culture, mentorship, and career longevity, this episode is packed with practical insight, honest perspective, and real optimism for where the glass industry is headed. Learn more about Omni Cubed: https://omnicubed.com/ Learn more about the National Glass Association: https://www.glass.org/ Chapters (00:00:03) - Cutting Edge Install Podcast(00:00:47) - NGA's Mervyn Jones on the Glass Industry(00:01:31) - Katie Devlin on the National Glass Association(00:03:20) - What is the NGA and how does it support glazers(00:07:32) - What is the NGA doing to help glazing firms find,(00:13:45) - How to Bridge the Gap Between Architects and Glass Build(00:17:59) - BEC in Louisville(00:20:13) - The Glass Conference 2017: The Minutia(00:22:48) - The World of Construction: What's Going On?(00:25:05) - TRAVEL 2018(00:27:24) - BEC 2017: What Can You Do Today to Improve Your Business(00:28:40) - What are the challenges facing the glazing industry?(00:34:39) - OmniCube on the Future of Technology(00:42:42) - GlassBuild: The Need for a Dual Mentor(00:49:41) - What Keeps Katie Motivating at the NGA?(00:52:40) - Cutting Edge Installs

Welcome back to the Cutting Edge Install Podcast — brought to you by Omni Cubed, where innovation meets installation and everything in between. Host Merv Campbell sits down with Geoff Shellard, Regional Architectural Design Manager at Guardian Glass, for a wide-ranging and deeply insightful conversation about education, community, and the evolving responsibilities of the glazing industry. From Geoff’s unconventional journey through marketing, construction, remediation, and even award-winning karaoke, to his leadership role across North America, this episode is packed with real-world perspective and hard-earned wisdom. A major focus of the discussion centers on bird-friendly glass — what it is, why it matters, where projects go wrong, and how better education, early collaboration, and thoughtful specification can prevent costly mistakes while protecting wildlife. Geoff breaks down the technology, myths, and best practices behind bird-safe glazing, while also addressing performance, aesthetics, code requirements, and real-world budget pressures. In this episode, you’ll also hear them dive into: How education bridges gaps between architects, fabricators, and glaziers Why bird-friendly glass is both a design and PR conversation Common specification mistakes — and how to avoid them Balancing solar performance, aesthetics, and bird safety The importance of community in the trades Career paths, mentorship, and advice for the next generation Why passion, humor, and storytelling matter in leadership Thoughtful, practical, and refreshing, this episode is a must-listen for architects, glaziers, fabricators, specifiers, and anyone invested in smarter, more responsible building design. Learn more about Omni Cubed: https://omnicubed.com/ Learn more about Guardian Glass: https://www.guardianglass.com/ Chapters (00:00:03) - Cutting Edge Install Podcast(00:01:18) - Andrew Herring on Celebrating the Glass Industry(00:08:14) - The journey of becoming a regional architectural design manager(00:10:55) - Teaching Glass and Molding(00:15:24) - What Keeps the Glazers Together(00:18:47) - Glass Designer on Bird-Friendly Glass(00:22:04) - Bird-Friendly Glass(00:27:17) - What Makes a Bird Friendly Building?(00:32:33) - What is your proudest glazing project?(00:35:45) - What Is Your Karaoke Song Favorite?(00:40:12) - Best Practices for Solar and Bird Safety(00:44:39) - Open Communication between Architects, Glazers(00:47:55) - The Conversation Around Bird Safety(00:51:44) - Flying Blind: The Cut and Paste(00:55:25) - A Taste of the Concert(00:55:55) - Jimmy Kimmel on Advice For Students(00:59:36) - Jeff Greene on A Wealth of Knowledge(01:01:06) - Cutting Edge

Welcome back to the Cutting Edge Install Podcast, brought to you by Omni Cubed — where innovation meets installation and everything in between. In this episode, host Merv Campbell sits down with Andrew Lejeune (of Glass Art Design in Minneapolis) to unpack what it really takes to run a custom glass shop that says “yes” to the weird, the complex, and the high-end. Andrew shares how he went from fire protection to leading a decades-old artisan glass business built on hand-crafted techniques, relentless quality control, and a reputation trusted by luxury homebuilders. Together, Merv and Andrew dive into: • Why custom glass is equal parts art, precision, and problem-solving • How “saying yes” (with the right guardrails) builds trust and reputation over decades • The reality of rejecting glass to protect quality — and what it costs (and saves) • Blending old-world craftsmanship with modern operations, systems, and scaling • Product development lessons from chasing a recycled glass countertop concept • The traits that make a great installer today: pride, detail, and consistency • Why cross-functional meetings prevent expensive mistakes on complex jobs 2026 goals: ditching paper, adopting tablets, and growing both luxury and commodity work From fire-molded showpiece doors in a $10M lake home to a stunning solarium packed with leaded panels and color, this episode is packed with practical insight and a real appreciation for craftsmanship in the trades. Learn more about Omni Cubed: https://omnicubed.com/ Learn more about Glass Art Design: https://glassartdesign.com/ Chapters (00:00:02) - Cutting Edge Install(00:00:57) - Designing Fire Sprinklers and Alarms(00:07:16) - Glass Guys: The California Glass Industry(00:08:48) - What Makes Your Glass and Metal Fabrication Shop Different?(00:13:25) - How Custom Glass Fabricators Built a Reputation(00:16:36) - How Technology Affects the Stained Glass Industry(00:21:51) - How To Reign In Creativity In Your Product Development(00:26:50) - What Do You Do For Fun?(00:31:08) - Custom Glass Design(00:34:33) - Stained Glass in a Pub(00:36:57) - What Makes A Good Glazer or Installer?(00:44:14) - Marquis: What's One Lesson(00:49:46) - Inspiring People: On-Air Interview(00:51:34) - Andrew Glassman on His Vision for the Year 2022(00:53:56) - Cutting Edge Install

Welcome to another episode of the Cutting Edge Install Podcast — brought to you by Omni Cubed, where innovation meets installation and everything in between. In this episode, host Merv Campbell sits down with Russ Payne, tradesman, business leader, and host of The Talking Tradesmen podcast. What starts as a light-hearted Irish-meets-English conversation quickly turns into a deep, honest discussion about the realities of life in the trades — from workforce shortages and social media myths to mental health, leadership, and building cultures where people actually feel supported. Russ shares his journey through the trades, why he felt called to start a podcast giving tradespeople a voice, and what he’s learned from years of wearing multiple hats as a craftsman, advocate, and mentor. Together, Merv and Russ unpack what’s really driving young people away from hands-on careers, why the trades are more valuable than ever, and how leaders can create workplaces that value people as much as production. You’ll also hear them dive into: Why the skilled trades gap is becoming a serious global problem • The damage social media myths do to young people choosing careers • Why craftsmanship is an unseen art — and why that matters • How honest conversations can save careers, businesses, and lives • What strong company culture actually looks like in practice • Encouraging the next generation without sugarcoating the work • Faith, family, rest, and learning when to “go dark” outside of work This episode is thoughtful, real, and refreshingly human — packed with perspective for installers, shop owners, foremen, and anyone who believes the trades deserve more respect, visibility, and care. Learn more about Omni Cubed: https://omnicubed.com/ Learn more about the Talking Tradesman: https://www.thetalkingtradesman.co.uk/ Chapters (00:00:02) - Cutting Edge Install Podcast(00:01:02) - The Talking Tradesman(00:03:12) - Talking Trades(00:09:11) - Rethinking the trades in the UK(00:12:23) - Talking Tradesman: The Journey to Mental Health(00:19:00) - The Talking Tradesman: A Podcast for Mental Health(00:22:26) - Just talk to someone(00:25:13) - The trades in the uk(00:30:42) - Apprentices and the future(00:35:38) - A more supportive work culture in the UK(00:42:11) - What advice would you give to a young guy starting out?(00:44:31) - A Year in the Life of the Talking Tradesman

Welcome back to the Cutting Edge Install Podcast, brought to you by Omni Cubed — where innovation meets installation and everything in between. In this episode, host Merv Campbell sits down with Brandon Maestas, whose inspiring journey into the glazing world is anything but ordinary. From overcoming addiction at 15, to learning how to drive a rack truck on the fly, to becoming a leader known for innovation, professionalism, and consistency — his story is a testament to resilience and reinvention. Starting in a Denver glass shop long before he was old enough to legally work, he went on to master nearly every role in the glazing industry. Today, Brandon plays a pivotal role at Baron Glass, shaping processes, training teams, modernizing workflows, and driving high-end residential work with a blend of craftsmanship, technology, and leadership. Together, Merv and Brandon dive deep into: Early lessons in grit From shop hand to leader Technology that changed everything Why community beats competition The power of social media Hiring for attitude over skill Safety lessons learned the hard way Why high-end residential work thrives in every economy Leadership that actually works What he’d tell his younger self From near-disasters in a manual rack truck, to complex curved-glass measurements done by hand, to building a personal brand that attracts customers AND talent — this episode is packed with honesty, humor, and practical wisdom for glaziers, shop owners, installers, and anyone trying to grow in the trades. Learn more about Omni Cubed: https://omnicubed.com/ Learn more about Baron Glass: https://baronglass.com/ Chapters (00:00:03) - Cutting Edge Install Podcast(00:00:57) - How to Get Out of Debt in the Glass Industry(00:04:40) - In the Elevator With Jeff Bezos(00:06:10) - Driving At 16(00:08:52) - How Do You Work at Bar and Glass?(00:10:24) - What glazing companies need to do better(00:14:13) - Glazing Companies' Social Media Presence(00:17:37) - On Safety at the Job Site(00:20:32) - Builders and Designers: Social Media(00:23:43) - What would your message be for young people?(00:26:09) - Innovations in the Glazing Industry(00:29:14) - Glass Companies' Main Focus on Residential Work(00:32:52) - What is your Personal Brand?(00:33:43) - Reveal: Personal Branding(00:38:00) - Omni Cubed: Growing the Next Generation(00:39:04) - Have You Got A Personal Identity?(00:42:07) - One Project That Stands Out(00:44:16) - PODCAST: Patience Is the Key(00:48:43) - The Cutting Edge In Installers

Welcome to another episode of the Cutting Edge Install Podcast — brought to you by Omni Cubed, where innovation meets installation and everything in between. In this episode of the Cutting Edge Install podcast, host Merv Campbell sits down with Darand Davies, Founder and CEO of Black Line Glazing in Oregon. With over 40 years in the glass industry, Darand traces his journey from sweeping shop floors at 19 to running a company built on integrity, long-term relationships, and a culture where people actually want to come to work. Darand shares what’s changed most in glazing over four decades—from single pane to high-efficiency systems, from aluminum to advanced European product lines and vacuum glass—and why estimating is more art than math. He talks candidly about big mistakes (including missing an entire floor on a job), why doing what you say you’ll do matters more than ever, and how strong communication and clear values can carry a shop through brutal market cycles. You’ll also hear Darand unpack: • How Black Line Glazing was born and why “Black Line” isn’t just a cool name • The leadership lessons behind building a healthy, durable company culture • Why owners need to know their blind spots and hire people smarter than themselves • The future threats and opportunities he sees for glaziers in a changing construction landscape • How faith, family, hunting, travel, and poker help keep him grounded outside of work Whether you’re an installer, estimator, shop owner, or just curious how a trades business survives and thrives over the long haul, this conversation is packed with hard-earned wisdom, humor, and practical takeaways. Learn more about Black Line Glazing: https://blacklineglazing.com/ Learn more about Omni Cubed: https://omnicubed.com/ Chapters (00:00:03) - Cutting Edge Install(00:00:53) - How Old Is Your CEO?(00:01:49) - Glass Industry Veteran Retiring after 40 Years(00:03:59) - Black Line Glazing(00:05:53) - Blackline CEO on Team Culture(00:08:48) - In the Elevator With Ray(00:11:47) - How to Estimate a Glass Job(00:16:51) - Running a glazing business is difficult(00:20:09) - Bradley Glass Works: Technology and the Challenges(00:23:22) - Does the Glass Industry Have a Future?(00:25:12) - Do You Have Any Fun Activities?(00:26:29) - In the Elevator With Benji(00:28:04) - Tim Ferriss on Starting a Business(00:32:13) - How to Delegate Your Gifts(00:35:31) - Darren on Advice For 25-Year-Olds(00:37:47) - Cutting Edge Install Podcast

Welcome to another episode of the Cutting Edge Install Podcast — brought to you by Omni Cubed, where innovation meets installation and everything in between. In this episode, host Merv Campbell sits down with Alana Staffel, a rising voice in the glazing world whose journey into glass is anything but ordinary. From managing electricians and plumbers, to being “poached” at a trade show, to suddenly cutting mirrors the day before a booth install — her story is full of unexpected twists, hands-on learning, and a whole lot of grit. Together, Merv and Alana dive into: • Falling into the trades (and loving it): how one weekend at a trade show changed her entire career path • Life in glass as a woman in the trades: the challenges, the misconceptions, and why she encourages more women to join • Craftsmanship that can’t hide: why she loves a trade where the quality is always visible • Lessons from companies that didn’t survive: cash flow, communication, staffing, culture, and red flags owners should watch for • Best practices for staying profitable: business development, follow-up, value-engineering conversations, and building trust with contractors • Where the industry is heading: energy efficiency, retrofits, and a return to architectural character • Faith, family, and attitude: how she stays upbeat in tough markets • Her newest passion project: combining mirrors and stained glass (and learning it from YouTube) This one is packed with humor, honesty, industry insight, and encouragement — for shop owners, installers, estimators, and anyone who’s ever been “thrown in” and had to figure it out on the fly. Learn more about Omni Cubed: https://omnicubed.com/ Chapters (00:00:02) - Cutting Edge Install Podcast(00:00:58) - How a Glass Trained Woman Went From Plumbing to Glass(00:02:35) - Tom Cruise on Being Unrecognizable(00:03:24) - Coming soon: The Glass Industry(00:05:49) - How to Get Your First Glass Job at 15(00:10:05) - How to Cut and Fabricate Glass(00:11:34) - Glass Business Owners: How to Survive a Recession(00:15:42) - Communication and Fun(00:19:04) - Glass Business Continues to Grow(00:21:05) - Irish Glass Industry: The Aesthetic(00:25:30) - Bring Back the Old Things(00:26:50) - Glass Repairs: The Most Interesting Projects(00:29:38) - 5 C's of Good Customer Service(00:31:37) - Glass Workers Keeps a Positive Mind(00:35:12) - TEXAS Glass Girl(00:38:15) - Bookworms and Podcasts(00:39:59) - C.S. Lewis at his home in Ireland(00:40:57) - Daily HABITS(00:45:22) - Teacher on Women in the Trades(00:48:30) - 15 Year Old Me(00:50:52) - Cutting Edge Installs

Welcome to the Cutting Edge Install Podcast, brought to you by Omni Cubed—where innovation meets installation and everything in between. In this episode, host Merv Campbell, General Manager of Omni Cubed, sits down with Ryan Shoemaker, founder of Champagne Glass & Door, to talk about what it means to build a company from the ground up with heart, purpose, and craftsmanship.  Ryan shares his journey from second-generation glazier to business owner, detailing how he turned a one-man operation in a van into a growing team and thriving shop. Through stories of risk, resilience, and relentless standards, he reveals what it takes to build a brand that lasts. Throughout the conversation, Ryan provides insights on: • Lessons from starting over and defining excellence on your own terms • How customer service and reputation are the true foundations of success • The value of mentorship, humility, and lifting others in the trade • Using social media as visibility—not vanity—to elevate your craft • Building company culture that attracts and retains people who care • Why technology should enhance, not replace, craftsmanship • How to turn fear, failure, and persistence into a legacy worth building From personal reflections to industry insights, this episode captures the grit, gratitude, and growth mindset that define today’s best tradespeople. Learn more about Champagne Glass & Door: https://www.champagneglass.ca/ Learn more about OmniCubed: https://omnicubed.com Chapters (00:00:02) - Cutting Edge Install(00:00:59) - Merv Ryan, shoemaker, Champagne Glass and Door(00:01:54) - Omni Glass(00:06:42) - Starting your Business from Zero(00:08:16) - Lessons for Business Owners and Managers(00:10:11) - Vineland Shower: Starting a Business on Your Own(00:12:32) - Support Network for New Businesses(00:14:29) - A few words of encouragement for Glass Companies(00:18:42) - Turning Glass Into a Legacy(00:21:54) - How To Get Out There on Social Media(00:23:20) - Do installers need to post on social media?(00:25:51) - How To Attract and Retain Good Talent(00:30:48) - How Technology Is Affecting the Installation Business(00:34:41) - Glass Builders: Innovation in the Industry(00:35:56) - What Keeps You Going?(00:38:00) - Ryan O'Brien on the Glass Industry(00:41:00) - Cutting Edge Install Podcast

Welcome to the Cutting Edge Install Podcast, brought to you by Omni Cubed—where innovation meets installation and everything in between. In this episode, host Merv Campbell, General Manager of Omni Cubed, sits down with Rich Katzmann, Executive Director of the Rockheads Group, to talk about the evolving landscape of the stone fabrication industry—and what it takes to lead through it.  Rich shares his journey from construction and product development to leading one of the most influential professional networks in stone fabrication. He and Merv discuss the realities of running a shop, developing people, and staying resilient in uncertain times. Throughout the conversation, Rich dives into: • How the Rockheads Group helps fabricators grow stronger, safer, and more profitable businesses • Why connection and collaboration—not competition—are the keys to long-term success • How AI and automation are reshaping shop operations and workforce dynamics • The importance of mentorship, communication, and benchmarking for sustainable growth • Why transparency, continuous learning, and investing in people create a culture that lasts From tariffs and workforce challenges to game-changing technology and leadership lessons, this episode is packed with real-world insights for anyone in the stone, surfacing, or fabrication industries. Learn more about the Rockheads Group: https://www.rockheadsusa.com Learn more about Omni Cubed: https://omnicubed.com Chapters (00:00:02) - Cutting Edge Install Podcast(00:01:00) - Rich From The Rockheads Podcast(00:05:04) - Since stepping into the leadership role at Laser Products,(00:06:08) - Leading the Stone Industry: Learning the Trade(00:08:42) - Fabricators' Biggest Challenge(00:10:36) - Rockheads Group: The(00:15:17) - Machine Fabrication: Opportunities in the Market(00:20:13) - Goodbye Big Box, Hello Costco(00:21:43) - Do Performance Metrics Impact Shop Growth?(00:26:26) - Leadership Lessons(00:30:42) - How do we encourage people to upgrade their business?(00:33:07) - Give Advice to Struggling Stone Shop Owners(00:38:51) - How Rockhead Fabricators support other machine shops(00:41:16) - How to Manage the Stone Industry's Administrative Processes(00:43:04) - What's One Lesson You Learned From Working With Others?(00:45:38) - What's Exciting About The Construction Industry?

Welcome to the Cutting Edge Install Podcast, brought to you by Omni Cubed—where innovation meets installation and everything in between.   In this episode, host Merv Campbell, General Manager of Omni Cubed, sits down with Stuart Amidon, founder & CEO of Page50, for a no-fluff conversation on building brands, earning trust, and growing profit the patient, human way.   Stuart shares his journey from bivocational pastor and wedding shooter to running a boutique marketing agency serving clients worldwide—and why none of it was part of a “five-year plan.”   Throughout the conversation, Stuart digs into: Human over Hype: Why good marketing sounds like a person and serves actual people (and how “social media is social”). Brand ≠ Logo: Brand is your reputation—product quality + customer service—long before colors and typefaces. First Impressions that Matter: Invest in aesthetics as you can, but never compromise the human first impression. Avoiding “Design by Committee”: How to keep projects from turning into camels—and get decisive, effective creative. Mentoring the Next Gen: Hire hungry young talent, pay them to learn, and build a culture of teaching. Always Be Innovating: In the AI era, stagnation kills. Create weekly bandwidth for R&D and improvement. E-E-A-T in Practice: Publish real expertise to win search—experience, authority, and trust beat generic AI fluff. Owned Media is Back: Why email lists, podcasts, and repeatable content engines outperform fickle brand pages. Quick Win Example: Turning on Google Merchant Center (even for digital goods) to unlock discoverability at scale. Your Story, Ready to Go: Craft an elevator (15 sec) and stump (2–3 min) speech so every team member can sell the why. Serve & Leave a Legacy: “Business is serving others at scale”—build something that outlasts you.   Whether you run a fab shop, lead installs, or own a growing trade business, this episode is packed with field-tested moves you can implement today—without losing the human touch. Learn more about Omni Cubed: https://omnicubed.com Learn more about Page50: https://page50.com Chapters (00:00:02) - Cutting Edge Install Podcast(00:01:14) - Start Your Own Business(00:05:17) - Startup: Shooting Events for Corporate Companies(00:08:08) - What's the Difference Between Good Marketing and Bad Marketing?(00:10:25) - The Human Side of Business(00:11:54) - Brand Management 101(00:14:21) - First Impressions(00:20:20) - How to Grow Your Business Quickly(00:22:31) - Mentoring and Career Development(00:23:43) - Never Stop Learning(00:27:35) - Don't Ask for More Money(00:28:52) - E-commerce Marketing: The Future Is Now(00:32:26) - Owned Media is Back(00:35:01) - Elevator Speech(00:37:26) - Business Owners: The Content Creator Way(00:42:50) - "Don't Panic!" AI Is Taking Your Jobs(00:43:51) - Design by Committee(00:45:52) - What's Fun in Your World?(00:48:07) - What Would I Want Them to Walk Away With After Working With Us(00:50:02) - Cutting Edge Inst

Welcome to the Cutting Edge Install Podcast, brought to you by OmniCubed—where innovation meets installation and everything in between.   In this episode, host Merv Campbell, General Manager of OmniCubed, sits down with Nathan Parsons, founder of the Porcelain Slab Company. Nathan will give us all his insight on his journey, challenges, and success using porcelain material.   Nathan goes through his story in the industry and his road to success in his business. Throughout Nathan’s journey, we find out that: He learned through trial, error, and costly mistakes he made along the way. It is essential to have the right knowledge, equipment, and expertise when dealing with porcelain material. Focussing on communication, teamwork, and understanding material behavior is key in this industry.   Whether you’re a tile expert, a stone shop owner, or just curious about where the industry is headed, this conversation is packed with insight, experience, and advice from someone who learned a lot.   Learn more about The Porcelain Slab Co: https://www.theporcelainslabcompany.com/ Learn more about OmniCubed: https://omnicubed.com Chapters (00:00:02) - Cutting Edge Install Pro(00:00:58) - Sliding Porcelain Into Your Tile Projects(00:04:27) - Porcelain Installers: The Challenges(00:06:26) - Tiling Industry Adapts To Big Slabs(00:09:32) - Granite, Porcelain Installers(00:13:12) - Basic Install Tools(00:20:17) - How To Fix a Broken Bathroom Seal(00:21:29) - What do you think, in your honest opinion, is holding people(00:23:37) - Tutorials for Tile and Granite(00:26:23) - milo on the road and his future(00:30:45) - How to Look for Work in Your Area(00:32:12) - Common themes in communication in the tile industry(00:33:28) - Porcain Slab Company(00:37:20) - Cutting Edge Installations

Welcome to the Cutting Edge Install Podcast, brought to you by OmniCubed—where innovation meets installation and everything in between.   In this episode, host Merv Campbell, General Manager of OmniCubed, sits down with Keith Daubmann, co-owner of My Architectural Glass and the well-known My Shower Door brand. Keith shares his remarkable journey from a family crisis to building an award-winning glass business with 11 brick-and-mortar stores, manufacturing capabilities, and a reputation for excellence.   Throughout the conversation, Keith opens up about: • How a life-changing childhood illness sparked his family’s entrepreneurial path • The power of empathy in leadership and building strong workplace culture Why soft skills and emotional intelligence are essential in sales and customer relationships • Lessons in patience, brand building, and doing the right thing—even when it costs you • Using reciprocity in business and social media to open doors to new opportunities • From personal stories about working alongside his children to hard-earned insights on listening, adapting, and leading with heart, Keith offers valuable takeaways for business owners, sales professionals, and anyone in the glass and glazing industry.   Learn more about OmniCubed at: https://omnicubed.com Learn more about My Architectural Glass: https://myarchitecturalglass.com Learn more about My Shower Door: https://myshowerdoor.com Chapters (00:00:02) - Cutest Edge Install Podcast(00:01:02) - Keith Daubman on "My Architectural Glass Business"(00:04:11) - What Keeps You Going?(00:06:25) - A Lesson From Your Career(00:12:07) - What is, like, what do you have as a leadership style(00:17:20) - Are Your Children Looking to Get Into the Glass Industry?(00:19:42) - Have You Passed Down Any Lessons to Your Kids?(00:22:10) - The Importance of Reciprocity(00:24:22) - Taste of the Workplace(00:26:33) - Who's Your Inspiring Person?(00:27:35) - How to Keep Going in Business(00:29:42) - Glass Industry Advice on Building a Brand(00:32:48) - Keith on Becoming A Better Person(00:36:11) - Cutting Edge Installs

Welcome to the Cutting Edge Install Podcast, brought to you by OmniCubed—where innovation meets installation and everything in between.   In this episode, host Merv Campbell, General Manager of OmniCubed, is joined by Alex Buechel, Creative Director at LearnGlazing.com. The two look at the changing landscape of training in the glass and glazing industry, comparing traditional on-the-job methods with modern online learning.   Alex kicks things off by sharing his origin story with LearnGlazing.com—a free, self-paced online training platform for current and potential glazing professionals.  Throughout the conversation, he highlights: - The importance of retaining knowledge over rushing through courses - Encouraging students to observe real-world installations to reinforce learning - How outdated mindsets can hold the industry back - Why safety is rooted in proper technique, not just strength   This episode serves as a reminder of the value of lifelong learning, safety, and staying adaptable in the rapidly changing glass and glazing industry. Slow down, absorb the training, and never stop improving—because in this line of work, doing it right the first time truly matters.   Learn more about LearnGlazing.com- https://learnglazing.com Learn more about OmniCubed- https://omnicubed.com Chapters (00:00:02) - Cutting Edge Install Podcast(00:01:05) - What Inspired Learn Glazing?(00:03:22) - How to Train Your Glazing Contractors(00:07:18) - Glass Industry Student Base(00:12:27) - Do More AGMT Glazer Certification Guys Need?(00:16:25) - Grow Your Glazing Knowledge(00:19:38) - Alex Glazing: Being Yourself on LinkedIn(00:22:32) - Glass Installation Myths(00:27:25) - The Face of Learn Glazing(00:30:45) - Have You Helped Someone?(00:33:23) - Keeping Glazing Installers Safe(00:36:59) - Want to learn more about LEGO? Here you go!(00:38:50) - Cutting Edge Installs

Welcome to the Cutting Edge Install Podcast, brought to you by OmniCubed—where innovation meets installation and everything in between.   In this episode, host Merv Campbell, General Manager of OmniCubed, is joined by Syndi Sim, Director of Sales and Business Development at Q-railing. The two dive into Sydni’s 12-year journey in the glass and glazing industry—a journey she describes as “an absolute honor.” Syndi highlights how mentorship and industry support have been pivotal in her career, while also sharing how rest and recharging are essential for long-term success. From leadership insights to installation innovation, this conversation offers a thoughtful and inspiring look into the world of glass and railing systems.   Whether you're exploring a career in the glass/glazing industry or just curious about what goes on behind the scenes—you’re in the right place.   Learn more about Q-railing: https://q-railing.com/en-us/ Learn more about OmniCubed: https://omnicubed.com/ Chapters (00:00:02) - Cutting Edge Install Podcast(00:00:55) - An introduction to Merv Griffin(00:01:08) - An Inspiring Opening to a Glass Industry Podcast(00:04:12) - The Glass Industry's Positive Energy(00:08:23) - Having served on the National Glass Association Board of Directors(00:13:48) - Qrailing: Our Full Service Architectural System(00:17:46) - The face-to-face sales meeting(00:20:03) - What's Something That Recharges You?(00:21:52) - What Do You Do To Recharge?(00:28:22) - What's The Most Exciting Thing You Saw In The Glass Industry(00:30:25) - The Secret to Building Beautiful Homes(00:31:16) - Q-Disk Glass Railings: The Easy Install(00:34:50) - Getting feedback from your employees(00:36:28) - Glass and Electrician Advice(00:42:09) - A Day in the Life of Flying(00:43:15) - Cutting Edge Installs

Welcome to the Cutting Edge Install Podcast, brought to you by Omnicubed, where innovation meets installation and everything in-between. If you spec, fab, or install glass—or want a career in the trades—you're going to want to listen to this episode.In this episode, Mervyn Campbell sits down with industry fixture Andrew Haring—CMO at FHC and creator of the “Not a Glass Nerd” brand—to unpack his glass-and-glazing know-how in one fast-moving episode. Haring traces his unlikely path from art-school grad and demolition worker to writing specs for architects, leading CRL’s marketing machine, steering the National Glass Association, and now driving marketing and story-telling at FHC. Along the way he tackles: Why the labor shortage in glazing is the #1 threat—and how mentorship, CTI training, and on-site demos can fix it The business case for diversifying services and supply chains before the next recession hits How Omni Cubed material-handling carts and vacuum lifters help crews install ever-larger IG units without wrecking backs Practical advice for young pros: ditch the ego, ask questions, learn to cut glass, and say yes to tough jobs Frameless Hardware Company's website: https://fhc-usa.com/ Check out our fab tools lineup on our website: https://omnicubed.com/ Chapters (00:00:02) - Cutting Edge Install Podcast(00:00:53) - Struggle to get into the Glass Industry(00:06:04) - C.R. Lawrence Glass Company(00:10:54) - Returning to Glass and Glazing Supply Manufacturing(00:15:14) - Stickers on My Car(00:16:20) - Glass Nerd(00:21:27) - How the Glass Industry is Attracting New Workers(00:27:48) - What is FHC Looking for in the Installers?(00:31:23) - Don't Be Afraid to Dive In(00:35:35) - How to Become a Glass Cutter: Learning the Trade(00:38:26) - When Andrew's Not Working, He Has Fun(00:40:02) - Glass Industry Insights(00:44:31) - The Glass Industry's Need for Change(00:47:54) - Philip Jackson on(00:50:06) - Cutting Edge Installs

Welcome to the Cutting Edge Install Podcast, brought to you by Omnicubed, where innovation meets installation and everything in between. Host Mervyn Campbell, the general manager of OmniCubed, looks for the experts and pros of the industry, inviting them to important dialogues about all things stone work.   In this episode of Cutting Edge Install Podcast, host Merv Campbell sits down with second-generation installer Sal of Argo Tile & Stone to talk real-world stone fabrication without a brick-and-mortar shop. Sal explains how he tackles large-format porcelain slabs, granite countertops, and custom marble floors right on site using old-school mud-wall techniques, laser layout tricks, and back-saving slab-handling gear—vacuum lifters, slab savers, seam setters—from OmniCubed.   Learn more at OmniCubed.com Chapters (00:00:02) - Cutting Edge Install: Sal from AR Tile and Stone(00:01:06) - Teile and Stone Business opens in San Francisco(00:02:33) - How My Dad Started his Business: Second Generation(00:05:01) - How CNC Technology Has Changed the Way You Work(00:06:40) - What Do People Get Wrong About The Tile Industry?(00:08:50) - Favorite Book of All Time(00:10:35) - What Keeps You Motivated?(00:14:49) - Tremendous craftsmen and their advice(00:17:09) - How To Ensure Precision On a Construction Project(00:20:18) - Doing plumbing and leveling yourself(00:25:10) - Tiling Certification Training(00:28:17) - How Does Sal Prepare For(00:29:38) - What's on your bucket list?(00:30:31) - A Moment With Omnicube's Sal Got Talent

Welcome to the Cutting Edge Install Podcast, brought to you by Omnicubed, where innovation meets installation and everything in between. Host Mervyn Campbell, the general manager of OmniCubed, looks for the experts and pros of the industry, inviting them to important dialogues about all things stone work.   In this episode, host Merv Campbell discusses with Yader Sanchez about how a granite countertop business operates, the usefulness of machinery, and the importance of skilled craftsmen in the industry.   Learn more at OmniCubed.com Chapters (00:00:02) - Cutting Edge Install Podcast(00:01:06) - Working With Granite for 20 Years(00:02:14) - What Keeps The Spark Going In The Industry?(00:03:06) - Do Granite Installers Still Need a CNC Machine?(00:05:11) - What Do People Get Wrong About Granite?(00:07:43) - Favorite Books for Business and Family(00:09:57) - What Keeps You Motivated During The Recession?(00:12:07) - Tom Fleming on Inspiring the Next Generation(00:14:35) - Granitetops: How To Keep Your Reputation(00:18:32) - A Granite Installer's Wedding(00:19:12) - How Does Your Day Typically Look Like?(00:22:04) - What's On Yida Sanchez's Bucket List?(00:23:26) - Turning This Into a Career(00:24:43) - OmniCube Pro Lift