PODCAST · business
Dental Business
by Phil Cole
This podcast is a community of dental professionals who share their knowledge, expertise and experience in order to provide value to you and your dental practice. Our topics will cover practice management, transitions, real estate, accounting, law, financial planning, dental product reviews, marketing and much more! We welcome you to visit us at (https://www.klassolutions.com) to learn more about how we can help you build your dream practice.
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66. Purchase or Lease? What is the Best Solution for You?
This episode focuses on one of the biggest business decisions dentists make: whether to lease or buy their practice space.Phil sits down with real estate experts Mark and Ron from Commercial Resources Advisory to talk about how real estate can impact the growth, profitability, and future value of a dental practice.They break down:The difference between leasing and buyingWhich option makes the most sense for different types of dentistsCommon mistakes practice owners makeHow real estate affects practice transitions and growthWhat dentists should think about before expanding or opening a startupThe goal of this episode is to help dentists better understand their options so they can make smarter business and real estate decisions for their future.Chapters:00:06 - Introduction to the Dental Business Podcast01:09 - Introduction to Real Estate for Dental Practices11:17 - Understanding Lease Types in Real Estate15:41 - Understanding Real Estate Purchases and Financing23:42 - Evaluating Practice and Real Estate Value27:45 - The Importance of Building Condition in Real Estate Valuation36:17 - Building Strong Partnerships in Business
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65. The Buyer Advocate's Perspective: What Makes a Practice Valuable
Takeaways:Understanding the distinction between gross collections and adjusted collections is critical in practice valuation.Buyers must evaluate not only revenue but also the overhead percentage to gauge profitability.The quality and loyalty of the patient base significantly impacts a dental practice's overall value.Staff stability and tenure are essential indicators of a practice's goodwill during ownership transitions.The physical condition of the practice and its equipment must be assessed when determining market value.Confidence in the seller and transparency during the diligence process can influence buyer decisions profoundly.Chapters:00:17 - Understanding Practice Transitions02:22 - Understanding Practice Value12:55 - Evaluating Practice Value: Key Factors for Buyers15:42 - Understanding Seller Preparation and Buyer Confidence21:18 - Understanding the Five-Part Framework for Practice Acquisition
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64. Marketing That Actually Works: Beyond Social Media Hype
This episode is all about helping dental practices build a marketing plan that actually works. I talk about the difference between just doing random marketing tasks and having a real strategy with clear goals and the right audience in mind. We also break down the basic pieces every practice needs first, like a strong Google Business Profile and a good website, before spending time or money on bigger marketing efforts. I also explain how most patients start by searching on Google when they need a dentist, which makes it even more important to show up and make a strong first impression. By the end of the episode, listeners will walk away with practical ideas to improve their marketing, attract more patients, and keep growing.Chapters:00:33 - Understanding Marketing Strategies for Dental Practices03:44 - The Marketing Stack: Building a Solid Foundation12:28 - Transitioning to Effective Marketing Strategies22:40 - The Importance of Referral Systems in Dental Marketing26:34 - Introduction to Dental Marketing Strategies
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63. The Practice That Almost Failed: A Turnaround Story
This story shows how even a good dentist can run into serious trouble when the business side of the practice gets off track. Dr. Marcus was a strong clinician with loyal patients, but behind the scenes, his practice was struggling. Collections had stalled, his fee schedule was outdated, and communication with the team was not working the way it should. Over time, those issues started to pile up and put the practice in a tough financial spot.The episode walks through the challenges he faced and how he turned things around. Once he got outside help and took a close look at what was not working, the real problems became clear and fixable. With the right changes and a better handle on operations, Dr. Marcus was able to save his practice and put it on a path toward steady growth and better profitability. It is a good reminder that dentists cannot ignore the business side if they want a healthy, successful practice.Chapters:00:11 - The Gap Between Education and Entrepreneurship01:14 - The Story of Dr. Marcus: A Dental Practice on the Verge of Closing09:05 - Analyzing Dr. Marcus's Practice Challenges14:51 - Turning Point: The Shift from Vague Dread to Specific Solutions20:10 - The Transformation of Dr. Marcus's Practice25:09 - Addressing Dental Practice Challenges
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62. Understanding Your Dental Overhead: The Numbers You Must Know
This episode breaks down why understanding overhead is so important in a dental practice. We talk about how overhead is more than just a number or percentage. It includes everything from staff wages and supplies to lab bills and facility costs, and all of it affects how healthy and profitable a practice really is.We also go over helpful benchmarks and practical tips doctors can use to keep their expenses under control and run a more efficient practice. One of the big points in this episode is the importance of doing a quarterly break-even analysis so practice owners can catch problems early and make smarter financial decisions before things get off track.Overall, this episode is all about helping dental professionals better understand their numbers so they can build a practice that is successful both financially and clinically.
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61. From Associate to Owner
In this episode of the KLAS Solutions Dental Business Podcast, Phil Cole (CEO of KLAS Solutions) talks about one of the biggest moves in dentistry: going from being an associate to becoming a practice owner.Phil shares real-world insight from helping dentists through practice transitions and breaks down what associates need to know before they buy a practice. They cover common mistakes, why understanding the business side of dentistry matters (especially since most of it is not taught in dental school), and what can go wrong when buyers rush the process.They also talk about the team you should have in place before starting conversations, including a dental CPA, transition consultant, attorney, and lender who understand dental deals.This episode is all about helping associates make smart decisions, do proper due diligence, and set themselves up for long-term success in practice ownership.
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60. Dr. Ryan Brunworth Dental Story
The podcast delves into the multifaceted journey of Dr. Ryan Brunworth, a dentist with over two decades of experience, who shares both his triumphs and tribulations in the dental profession. Initially, Dr. Brunworth's career began with an acquisition of a dental practice shortly after his graduation from the University of Michigan. However, this rapid ascent was fraught with challenges, as he faced a steep learning curve in both clinical skills and business knowledge. He emphasizes the critical importance of mentorship and experience, suggesting that early-career dentists should seek guidance to navigate the complexities of practice ownership. His narrative reveals not only the operational hardships of managing a dental practice, particularly during the economic downturn of 2008, but also the personal toll that such stressors can exact on a practitioner. The discussion culminates a reflection on the lessons learned from his initial mistakes, ultimately leading to a renewed passion for dentistry as he embarks on his second chapter in the field, equipped with the insights gleaned from his earlier experiences.Takeaways:In this episode, we explore the significance of mentorship and experience for new dentists starting their practices.Dr. Brunworth shares his journey of overcoming challenges, emphasizing the importance of resilience and adaptability in dentistry.We emphasize the necessity of having robust insurance policies to safeguard against unforeseen circumstances in a dental career.The discussion highlights the transition from clinical practice to alternative careers and the lessons learned from such experiences.
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59. The Money Mistakes Most Dentists Make
The predominant focus of this discussion centers on the financial missteps frequently encountered by dental practice owners. I explain the five most significant financial mistakes that dentists commonly make, which often lead to suboptimal profitability despite apparent success. We commence with the critical issue of conflating personal and business finances, including tax inefficiencies and diminished financial visibility. Furthermore, I emphasize the necessity of distinguishing between cash flow and profit, as many practitioners find themselves surprised by their financial statements. I provide actionable solutions to rectify these issues, thereby advocating for a proactive and structured approach to financial management in order to enhance the fiscal health of dental practices.Takeaways:Inadequate financial management often results from the conflation of personal and business finances, leading to significant organizational challenges.Understanding the critical distinction between cash flow and profit is essential for financial health in dental practices.Implementing a detailed and realistic budget is imperative to avoid financial pitfalls and ensure operational efficiency.Establishing a separate tax savings account is crucial for managing tax liabilities effectively and avoiding last-minute financial stress.Dental practices must maintain adequate financial reserves to mitigate unexpected expenditures and ensure long-term stability.Intentional financial planning and systematic adjustments are vital for overcoming common mistakes and fostering sustainable growth.
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58. Introducing Dental Business Podcast: New Tools, New Community, Bigger Mission
The Dental Business Podcast enters a new era with its rebranding, emphasizing a dual focus on clinical excellence and business proficiency. Understanding that the traditional dental curriculum often neglects essential business principles, we aim to provide our listeners with a comprehensive toolkit that encompasses financial management, effective marketing strategies, and operational efficiencies. The first episode articulates the motivations behind this transformation, highlighting the critical need for dentists to gain a thorough understanding of the business side of their practices. By sharing relevant stories from dental professionals who have successfully navigated the complexities of practice ownership, we provide valuable lessons that can be applied immediately. Throughout the year, we anticipate delivering a diverse array of content, including expert interviews and practical workshops, to facilitate continuous learning and growth among our audience. Our ultimate goal is to create a resource that not only informs but also inspires actionable change, enabling dentists to enhance their business acumen and achieve their professional aspirations.Takeaways:The rebranding of the podcast signifies a stronger focus on the business aspects of dentistry, addressing vital gaps in dental education.We have observed that many dentists excel clinically but struggle significantly with the business acumen required for practice ownership.The podcast aims to provide practical, actionable insights that dentists can implement immediately to improve their business operations.Our community initiative will furnish dentists with the necessary tools and support to effectively navigate the complexities of practice management.
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57. Why Your Dentist Exit Plan is Doomed to Fail
Takeaways:The procrastination penalty emphasizes the critical need for early planning in exit strategies.Valuation illusions can lead to unrealistic expectations about the worth of dental practices.Understanding tax implications is pivotal to maximizing the proceeds from a practice sale.The successor mirage highlights the dangers of informal transitions without binding agreements.The high income, low wealth paradox illustrates that high earnings do not guarantee financial security in retirement.Emotional anchors can inhibit dentists from effectively transitioning out of their practices.Let's discuss your Dental Practice Exit plan today: https://www.klassolutions.com
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56. Partnerships and Group Practices - Growing Beyond Solo
Key Takeaways from your host Phil Cole, CEO of KLASSOLUTIONS The podcast has officially rebranded from the Dental Education Podcast to the Dental Business Podcast to better align with its focus on business strategies for dental practice owners. The episode emphasizes the importance of partnerships in dentistry, highlighting how collaboration can lead to reduced workloads and improved work-life balance for practice owners. Listeners are encouraged to consider whether they are ready for a partnership by evaluating their current patient load and operational systems before taking that step. Critical elements for successful partnerships include shared core values, defined roles and expectations, and transparent compensation agreements to avoid future conflicts. Regular communication and monthly partner meetings are essential to maintaining healthy partnerships and avoiding silent resentments between partners in a dental practice. The podcast advises seeking professional help from dental attorneys and CPAs when forming partnerships to ensure that legal agreements are thorough and protect all parties involved.Please reach out to us via klassolutions.com with any questions you may have.
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55. The 25 Percent Profit Secret Your Dental Practice Is Missing
Got a busy schedule and thin margins? In this episode, I break down the simple math behind hitting 25% profit—and why most dental practices miss it. I’ll show you where money leaks, how to plug them fast, and the key habits that keep your numbers strong month after month.What you’ll learn:The 3 numbers that control profit (and how to track them weekly)A clear target for payroll, supplies, and overheadThe “leaky bucket” costs hiding in plain sightHow to price, schedule, and collect so cash actually sticksA quick checklist to move from 10–15% profit to 25%+
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54. The Empathy Problem - Balancing Emotion in Decision Making
In this episode of the KLAS Solutions Dental Education Podcast, we're talking about how to lead with heart and make clear business decisions. You care about your patients and your team—that’s a strength. But when empathy drives every call, it can lead to burnout, confusion, and lost profit. We'll walk you through simple ways to set fair boundaries, coach with clarity, and still show up as the caring leader your practice needs.www.klassolutions.com
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53. Cash Discounting Explained: Efficient Strategies for Your Dental Practice
In this episode, I break down cash discounting—what it is, how it’s different from surcharging, and how to set it up the right way in a dental office. Credit card fees keep rising, and most practices now run far more card volume than they did a decade ago. I’ll show you how to protect margins without hurting patient trust or payment flexibility.
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52. Embracing Tech Tools to Streamline Your Practice and Save Time
Being the first in your family to become a dentist isn’t just an achievement—it’s a journey filled with unique challenges and triumphs. In this video, Phil Cole shares the real-life struggles and successes of first-generation dentists, offering insights and encouragement for anyone carving their own path in dentistry.klassolutions.com
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51. The Power of Being Known and Trusted
In this episode, we dive into why being truly known and trusted is the cornerstone of a thriving dental practice. We’ll share practical strategies to strengthen patient relationships, build credibility in your community, and create a practice culture where trust drives growth and long-term success.klassolutions.com
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50. Strategic Financial Planning for Dentists: Insights with Jennifer Lee
Strategic Financial Planning for Dentists: Insights with Jennifer Lee. In this episode of the Solutions Dental Business Podcast, host Phil Cole discusses financial planning with Jennifer Lee, a seasoned financial advisor and founder of Modern Wealth, who has been helping dentists for nearly 30 years. They cover crucial topics such as tax sheltering, the importance of planning for retirement and an exit strategy, and how to replace income after the sale of a dental practice. Jennifer emphasizes the need for early financial planning, the benefits of having a comprehensive financial plan, and the role of disability and life insurance in securing a dentist's financial future. Tune in to gain valuable insights on building a financially sound dental practice and planning for successful retirement.00:00 Welcome to Solutions Dental Education Podcast00:35 Introducing Jennifer Lee: Financial Advisor for Dentists01:17 The Importance of Planning for Your Exit03:20 Common Financial Mistakes Dentists Make05:41 When to Start Thinking About Retirement08:48 The Ideal Timeline for Exit Strategy18:23 Building Blocks for Replacing Income After Exiting21:57 Long-Term Financial Planning for Dentists22:37 The Role of Insurance in Financial Planning23:34 Building a Strong Financial Foundation26:38 The Importance of Disability Insurance33:05 Financial Planning for Peak Earning Years35:50 Tax Benefits of Relocating to Tax-Favorable States38:32 Conclusion and Final ThoughtsFor more information on Coaching, Transitions, Marketing and Accounting for your Dental practice visit www.klassolutions.com
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49. Expanding Your Practice | Second Location Strategies That Work
Key Strategies for Successfully Expanding Your Dental PracticeIn this episode of the KLAS Solutions Dental Education podcast, Phil Cole discusses the important considerations and strategic roadmap for dental practice owners contemplating opening a second location. Key points include assessing if your current practice is truly maxed out, common pitfalls to avoid, and how to effectively structure your team and systems to support expansion. Phil emphasizes the importance of basing decisions on data and creating a solid platform for growth, rather than succumbing to emotional impulses. Additionally, the podcast covers essential aspects like market demographics, competition analysis, and the necessity of leadership and strong systems to build a successful multi-location practice. Whether you're planning your first expansion or looking to avoid burnout during growth, this episode offers invaluable insights for dental entrepreneurs.00:00 Introduction and Overview01:16 Assessing Readiness for Expansion05:08 Identifying Red Flags10:07 Choosing the Right Location20:17 Scaling Systems and Leadership26:17 Common Mistakes to Avoid30:15 Final Thoughts and Action ItemsVisit klassolutions.com for more information about our Coaching, Transition, Marketing and Accounting Services.
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48. Case Acceptance: Commuicating Value to Your Patients
Ever have trouble getting patients to agree to the treatment they need? We talk about how to explain procedures and costs in a way that makes sense to patients and builds trust. By using a few simple communication tips, you’ll find more patients saying “yes” to the care they need – a win-win for them and your practice.
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47. Path to Ownership Buying vs Starting a Practice
Buying vs. Starting a Dental Practice: Insights and AdviceIn this episode of KLAS Solutions Dental Education Podcast, host Phil Cole addresses a common question from dentists: Should you buy an existing practice or start your own from scratch? Phil explores the pros and cons of both options, sharing real-life examples and key considerations, including patient base, location, financials, active patient count, and staffing. He also highlights the importance of having a strong vision, comprehensive due diligence, marketing strategies, and clean financials when making this significant decision. Listeners will gain valuable insights to help determine the best path for their dental practice journey.01:23 Pros and Cons of Buying an Existing Practice03:09 Key Considerations When Buying a Practice05:02 Real Stories and Red Flags in Practice Acquisition15:47 Starting a Dental Practice from Scratch28:30 Cost Breakdown and Financing Options31:20 Personality and Fit: Choosing Your Path37:04 Conclusion and Final AdviceVisit https://klassolutions.com for more information on buying or starting a dental practice, to obtain coaching services and more...
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46. Building Your Dream Dental Team
In this episode, we’ll talk about how to hire and keep a great team for your practice. We discuss ways to find the right people, build a positive office culture, and keep everyone motivated. By the end, you’ll have tips to become a stronger leader for your staff.Books mentioned in the episode:The Five Dysfunctions of a Team by Patrick Lencioni and The Servant Leader by James A. Autrywww.klassolutions.com844-552-7100
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45. The Good, the Bad, and the Ugly of Private Equity with Joseph Lucido
We're taking a good look at what private equity is dentistry - the good, the bad, and the ugly. Whether you're thinking about selling, holding strong, or just trying to figure out what this is all about, this is the podcast for you!Access dental marketing resources here: https://cleartolaunchdental.com/resources/To learn more about Clear to Launch Dental Marketing, visit their website: https://cleartolaunchdental.comWant to hear an episode on a specific topic? Email us at [email protected] for listening!www.klassolutions.com
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44. The Importance of Compliance with Angela Simmons
Navigating OSHA, HIPAA, and doing risk assessments can feel overwhelming, but ignoring them is not an option. Today we have Angel Simmons, CEO of Simmons Safe, to break down things for us and give us actionable takeaways. She shares common mistakes, challenges, and other things you can do to keep your dental practice safe and in line with regulations.About Simmons Safe: At Simmons Safe, we understand that a safe practice is a successful practice. But we also know from experience that complying with OSHA and HIPAA standards can be a time-consuming and complex process. We founded Simmons Safe in response to the growing need for a modern approach to compliance that streamlines tasks, updates systems, and protects practices. Founder Angela Simmons brings 30 years of experience to this mission, drawing on her extensive work in the dental industry to modernize compliance programs. Angela has dedicated her career to creating safe environments for patients and employees, and she prides herself on building a culture of positivity toward compliance wherever she goes.www.klassolutions.com
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43. 10 Strategies to Increase Your Practice’s Sale Value
🎙️ Welcome to the Dental Education Podcast with KLAS Solutions! Hosted by Phil Cole, this episode is a must-listen for any dentist thinking about selling their practice—whether retirement is around the corner or years away.🔹 Key Takeaways:Start Planning Early – The biggest mistake dentists make is waiting too long to prepare for a transition. Ideally, planning should begin at least 3-5 years before selling to maximize value.Boost Patient Growth & Marketing – A steady influx of new patients (target: 30 per month per doctor) makes the practice more attractive to buyers and reduces their workload post-sale.Manage Financial Health & Overhead – A high overhead (75%+) can make a practice unsellable. Understanding break-even points and controlling expenses is crucial for long-term profitability.Upgrade Office & Technology – Worn-out equipment and lack of digital dentistry can deter buyers. Small updates like going digital can significantly enhance value.Ensure a Smooth Transition – Reviewing leases, PPO participation, and tax documentation in advance prevents last-minute roadblocks that could impact the sale.💡 Whether you plan to sell soon or in the distant future, these strategies will ensure you get the best return on the practice you worked so hard to build.🎧 Tune in now!Visit us at https://www.klassolutions.com
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42. How Membership Plans Can Generate Revenue in Your Dental Practice
In today's episode, Phil Cole has a conversation with Jane Levy, Plan Forward's Co-Founder and Co-CEO. Plan Forward is a company of dental experts who have developed a platform that puts you in control with cutting-edge software for dental offices specifically and designed to be a comprehensive dental membership plan solution.Now you can work smarter with practice technology that connects into one communication and management platform for seamless patient care.How can the Plan Forward Membership Solution help you run a more efficient, successful and client-focused practice?It’s simple. The Plan Forward Solution empowers dental teams to operate a more efficient and patient-centric practice. It leverages automation, customization, accurate patient communication, transparency, and unparalleled customer service to ensure dentists can focus on what matters most: delivering only the best oral care in the digital age.Tap into the power of advanced practice software with tools that help you run your business as well as your practice.www.planforward.iowww.klassolutions.com
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41. Why Merchant Services are the Unsung Hero of a Seamless Patient Experience with Tim Ryan
In today's episode, we'll discuss:1. Why merchant services are the unsung hero of a seamless patient experience2. How outdated payment systems can create friction points that frustrate both you and the patient3. The impact of flexible payment optionsWe are so excited to be joined by Blueswipe's CEO and Founder, Tim Ryan!www.klassolutions.com
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40. Launching Your Own Dental Practice
In today's episode, Launching Your Own Dental Practice, we'll unpack the journey of transforming your dental career from being an employee to starting your dental practice from scratch. Have a topic you'd love to learn about? Send us an email: [email protected] To learn more, visit our website: www.klassolutions.com Thank you for listening and sharing!
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39. The Vital Role of a Business Coach for Solo Practitioners
KLAS Solutions isn't here to teach you dentistry - you've already mastered that. Instead, like a seasoned coach who helps shape raw talent into championship performance, we help transform skilled practitioners into successful practice owners. Whether you're looking to grow your practice, improve operations, or plan for the future, we provide the strategic guidance that turns potential into actual results.Just as a great coach helps athletes see opportunities they might have missed and avoid pitfalls they might not have anticipated, we work alongside you to optimize every aspect of your practice. Our role isn't to take control - it's to be your partner and provide the insights, strategies, and support that help you achieve your goals.At the end of the day, success in any field isn't just about talent - it's about having the right team in your corner. The greatest athletes understood this truth, and the most successful dental practices embrace it too. Excellence thrives on partnership, and that's exactly why KLAS Solutions exists.KLAS Solution Coachingwww.klassolutions.com844-552-7100
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38. Optimizing Schedules for Maximum Revenue in Dental Practices
In this episode of the Dental Education Podcast, host Phil Cole addresses the importance of scheduling optimization in dental practices. Inefficient scheduling can lead to significant revenue loss, with studies showing that dental practices may lose between $30,000 to $50,000 annually. Phil discusses cutting-edge scheduling strategies to maximize productivity, eliminate bottlenecks, and recommends top tools and software for efficient scheduling. He emphasizes the need for practices to have daily goals, utilize technology effectively, and continuously monitor key performance indicators (KPIs). By prioritizing strategic scheduling, using automated reminders, and maintaining proper communication protocols, dental practices can significantly enhance efficiency, reduce downtime, and improve patient satisfaction.Find out more at klassolutions.com
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37. Making Confident Choices: Expert Advice for Dental Practice Buyers
In the KLAS Solutions Dental Education Podcast, host Phil Cole discusses crucial considerations for aspiring and current dentists looking to purchase a practice. He emphasizes the importance of having a buyer advocate by your side to guide through the entire acquisition process. Phil highlights the comprehensive buyer advocate program offered by KLAS Solutions, covering key components such as practice valuation, demographic analysis, financial assistance, due diligence, crafting a proper offer, transition planning, and business ownership coaching. The podcast provides in-depth insights and strategies to ensure informed decision-making and long-term success in running a dental practice.Find out more about our buyer advocate solution here: klassolutions.com
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36. Real Life Case Studies with Daniel Cole
In today's episode, Daniel and Phil Cole of KLAS Solutions discuss things that can go wrong in a dental transition, things that can get misunderstood, all while giving you real life examples.If you'd like to learn more about dental transitions, please visit our website!www.klassolutions.com
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35. Plan With the End in Mind with Steven Huskey and Brandon Wilson
In today's episode, we talk about why dental and medical professionals need assistance from a comprehensive financial planner. Phil is joined by Steven Huskey and Brandon Wilson from Blue Water Dental Advisors.https://bluewaterdentaladvisors.com/https://www.klassolutions.com/
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34. Managing Your Financial Future Through Multiple Means with Dr. Rob Scranton
Dr. Rob Scranton teaches people how to use their current debts and expenses to grow their wealth outside of the traditional approaches like scrimping, saving, and denying themselves the lifestyle they want. He leverages his extensive background in accounting, finance, and his experience as a the former chief financial architect of a cutting-edge financial firm to offer a unique perspective on a highly effective financial strategy known as the Infinite Banking Concept, or IBC. The reason the IBC concert is so effective is because it predates the IRS and the tax code, preventing the government from lawfully seizing wealth accumulated through this method. It's about staying wealthy by protecting and preserving your money while it's still growing. Instead of working longer hours, taking on more risk, or losing control - how most people think wealth happens - the wealthy use this 200 year old strategy to keep and grow more of their money. If true wealth is what you want, you should use the IBC too, and Dr. Rob can help. Connect with him at yourfinancialiq.org or on TikTok at www.tiktok.com/@robertscranton4www.klassolutions.com
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33. Build Your Team the Right Way with Dr. Mike Neal
In today's episode, Dr. Mike Neal talks about the biggest challenges medical and dental professionals face in staffing their practice, innovations in dental staff recruitment, practical tips for recruiting dental staff, and more! Dr. Michael Neal is the Founder & Chief Executive Officer of Build My Team. He is a practicing Optometrist in private practice in rural Hawley, Pennsylvania.He founded Build My Team to solve his own hiring struggles in his practice by modeling how companies like Disney and the Four Seasons hire.The process worked so well he expanded it to help friends and now Build My Team services clients in 8 different health care professions in over 40 states and Canada. In his downtime, he's a Dad to 2 great sons, runs marathons with his wife and is an aspiring ultra runner. To learn more about Build My Team, visit their website: https://www.buildmyteam.com/To learn more about KLAS Solutions, visit our website: https://www.klassolutions.com/
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32. A Complete Understanding of Dental Insurance Needs with Shawn Johnson
In today's episode, we address the following questions:1. What should a dentist or doctor know when it comes to their insurance needs if they are starting a practice?2. What should a doctor consider when it comes to disability or life insurance protection for themselves and their families?3. What are the common types of retirement plans and associated benefits that a dentist or doctor business owner may consider installing for their practice?Shawn Johnson, of Treloar & Heisel, specializes in working with Dentists and Physicians and provides comprehensive reviews in the following areas:For the Individual Doctors:- Fully underwritten individual disability insurance, if needed coordinating efforts with in-force group long term disability coverage- Fully underwritten individual life insurance, if needed coordinating efforts with in-force group life insurance programs- Long term care insurance- Student debt management, financial planning, and wealth management servicesFor the Practice:- Business Package- Business Owners Policy, EPL, Cyber, WC, etc.- Malpractice (Professional Liability) coverage for the doctors as well as their entity- Defined contribution and defined benefit retirement Plan Services- Business Overhead Expense Coverage- Life and Disability Buy/Sell insuranceA little bit more about Shawn:Shawn Johnson is the Vice President of Business Development for Treloar & Heisel. Over the last 23 years he has helped thousands of dental and medical professionals implement business and personal insurance policies and establish financial planning processes. He has assisted in installing retirement plans for dental and medical offices, as well as providing savings and investment strategies. A Chartered Financial Consultant, Shawn is a member of the National Association of Insurance and Financial Advisors and the Financial Planning Association of Pittsburgh.Learn more and inquire: www.treloaronline.comwww.klassolutions.com
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31. Navigating Partnership Transitions: 13 Essential Questions for Dental Practice Success
Welcome to Episode 31 of the KLAS Solutions Podcast! In this episode, we're diving deep into the world of partnership transitions in the dental industry. Phil Cole explores the crucial questions you need to ask yourself and your potential partner to ensure that a partnership is the right move for your dental practice. From assessing compatibility to clarifying expectations, we cover the 13 essential questions that will guide you through this pivotal decision-making process.Whether you're considering entering into a partnership for the first time or evaluating an existing one, this episode provides valuable insights and practical advice to help you navigate the complexities of partnership transitions in dentistry.www.klassolutions.com
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30. Turn Your Empty Ops Into Revenue Producing Ops with CloudMedSpas
Discover how to turn idle space in your dental or orthodontic practice into a lucrative venture with CloudMedSpas' innovative model. Join Shannon Seeberan, VP of Business Development at CMS, in this insightful podcast. Learn about renting unused areas for Med Spa services, creating additional revenue without disrupting your practice. Find out how this model benefits both you and medical esthetics professionals, offering a unique opportunity for patient crossover and practice growth. Tune in now to maximize your practice's potential.Schedule a meeting with Shannon here.klassolutions.com
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29. Marketing Stats Review
Today's podcast episode will review major stats that apply to many facets of marketing for dental practices. If you have more questions, reach out to us via our website (www.klassolutions.com) or call us at 844-552-7100.
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28. Real Lessons on Running a Dental Practice with Dr. Gary Holtzclaw
In today's episode, Dr. Gary Holtzclaw talks about his experience of owning a dental practice and his best advice for running a dental practice. www.klassolutions.com
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27. How to Find Balance in Living a Healthy Lifestyle with Laura Bloomquist
A dentist's own health significantly influences their ability to care for patients. Enhanced fitness levels and good eating habits often translate to improved focus, stamina, and overall vitality, allowing dentists to better serve their patients while reducing stress and fatigue during long hours. By prioritizing their own health, dentists can elevate their professional performance, enhance patient care, and serve as beacons of wellness within their practice. This episode offers tips about how to find balance, stay consistent and live a healthy lifestyle with Laura Bloomquist.Sample workout mentioned in the episode:Full Body EMOM (every minute on the minute) workout:45 seconds per exercise x 3 1. Bulgarian Split Squats each side2. Elevated lying knee lifts3. Step-ups on a bench4. Shoulder press5. Squat to front-raise6. Squat to oblique twist7. Side plank hold www.klassolutions.com
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26. How Understanding Your Team’s Personality Profiles is Beneficial with Ryan Hill
In this episode of the KLAS Solutions podcast, we talk to our team and leadership coach, Ryan Hill, about personality profiles. Specifically, we talk about the benefits of the DiSC personality profile for the doctor and and their team. When the team understands each other and their patients better, this allows communication to be more effective and increase productivity. Patient care will also improve dramatically. www.klassolutions.com
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25. Managing Your Accounts Receivable with Tera Wilson
In today's episode, we discuss key factors on running a clean accounts receivable for your dental practice with our very own business and clinical coach, Tera Wilson. To learn more about this topic or KLAS Solutions, visit us at www.klassolutions.com.
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24. Understanding Today's Healthcare Lending with Rob Borcherding
Today's episode is all about healthcare specific banking! We want to give you a dental specific perspective on what types of banks you should consider and why. We are joined by Rob Borcherding who is Vice President - Regional Healthcare Manager at Panacea Financial. He has worked in banking and practice financing for over 23 years and has over a decade of management experience. www.klassolutions.com
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23. The Importance of Having a Practice Valuation
Whether you're an entrepreneur, a seasoned business owner, or someone exploring the possibilities of entering early retirement, understanding the value of your practice is a crucial component. It's the compass that guides your decisions, shapes your future, and empowers you to make informed choices.* We apologize for a few audio glitches in this episode. If you'd like more information regarding topics discussed in this episode, please contact us at www.klassolutions.com or give us a call at 844-552-7100.
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22. Answers to Merchant Payment Solutions with Apex Payment Solutions
In this episode, we sit down and discuss the importance of having a solid merchant service company take care of your processing fees with Dr. Zachary Allmand and Mark Wikkerink from Apex Payment Solutions. To learn more about Apex Solutions, visit their website Apex Payment Solutions
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21. Tips for Your Financial Future with Steven Huskey
Steven is a native Carolinian, born outside of Charlotte and growing up in Greenville, SC. He decided to call Charleston his home after graduating from the College of Charleston. He has been in the financial field his entire career, spending the first 9 years in banking in various leadership roles, most notably as a Private Banker. He has helped banking clients with larger assets navigate more complex financial issues and investing. He has also been a practicing financial advisor for the past two years, specializing in educating physicians and medical business owners to discover financial freedom as they define it.To schedule a meeting or phone call with Steven, reach out to him here: [email protected]://www.huskeyfinancial.com
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20. The Importance of Having a Real Estate Expert in a Practice Transition with Chris Webb
In this episode, we sit down with our very own, Chris Webb, to talk about why paying to have a healthcare real estate professional is worth it for both buyer and seller as they walk you through the evaluation, due diligence, setting up market leases and protecting your real estate assets.klassolutions.com
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19. Is Embezzlement Impacting Your Practice? with David Harris
David Harris may have the coolest job in dentistry - he gets to catch and chase those who steal from dentists. A rule-breaker in his youth, David changed his direction and has spent much of his adult life in the world of investigation and enforcement, where he uses his unrivaled ability to understand the criminal thought process to help educate and protect dentists. David is the CEO of Prosperident, the world's largest firm investigating financial crimes committed against dentists. He is a licensed private investigator, a Forensic Certified Public Accountant, and a Certified Fraud Examiner. He is the author of "Dental Embezzlement: The Art of Theft and the Science of Control" and over 30 articles in dental publications. In addition to being a prolific author, David is a frequent presenter at regional, national and international dental conferences, and his vast wealth of experience, coupled with his keen sense of humor, makes David both an engaging and entertaining speaker. In recognition of his long and distinguished service to the dental profession, David is one of a handful of non-clinicians to be honored with a Fellowship in the International Academy of Dental Facial Esthetics.https://www.prosperident.comhttps://www.klassolutions.com
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18. Do's and Don'ts of Practice Agreements with Joe Hess
In this episode, we chat with attorney Joe Hess about associate agreements, partnerships and other great legal advice. We can't recommend enough to have a dental specific attorney on your team. Listen to this episode and you'll learn all the reasons why! To contact Joe Hess, visit his website here: https://www.joehesslaw.com
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17. The Power of Personal Branding with Kaitlyn Cole
How confident do you feel about your branding? Not sure what branding even really is? In today's episode, we speak with Kaitlyn Cole about what personal branding is and how when it's done right, will impact your business in a significantly positive way.To ask Kaitlyn more questions or inquire about your own personal branding photo session, contact her via her website www.kaitlynmariecole.com.For Coaching, Transition, Marketing and Tax\Accounting Services please visit...www.klassolutions.com
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ABOUT THIS SHOW
This podcast is a community of dental professionals who share their knowledge, expertise and experience in order to provide value to you and your dental practice. Our topics will cover practice management, transitions, real estate, accounting, law, financial planning, dental product reviews, marketing and much more! We welcome you to visit us at (https://www.klassolutions.com) to learn more about how we can help you build your dream practice.
HOSTED BY
Phil Cole
CATEGORIES
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