PODCAST · business
Dental Business
by Phil Cole
This podcast is a community of dental professionals who share their knowledge, expertise and experience in order to provide value to you and your dental practice. Our topics will cover practice management, transitions, real estate, accounting, law, financial planning, dental product reviews, marketing and much more! We welcome you to visit us at (https://www.klassolutions.com) to learn more about how we can help you build your dream practice.
Episodes
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We Reveal How I Found Half a Million in Hidden Write‑Offs
Are Your Insurance Contracts Costing You More Than You Realize? In this episode, I take a closer look at how contractual write-offs, insurance mix, and network leasing can quietly eat away at practice revenue and owner income, often without being obvious. You’ll learn the five numbers every...
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How We Turned Culture into Measurable Practice Results
A dental practice’s long-term success is driven by the quality of its team and the leadership behind them; not simply by having great systems in place. In many practices, the owner sets the ceiling for what the team is capable of achieving. When the team isn’t performing at its potential, the...
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Recovering the Lost Revenue: Why Your Practice is Collecting at 91%
Are you producing $1 million but only collecting $910,000? Where is the other $90,000 going? In this episode, we take a closer look at one of the biggest financial issues facing dental practices: the gap between production and collections. A 91% collection rate may sound good, but on $1 million…
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The Engine Room
In this week's episode, Phil Cole, CEO of KLAS Solutions, talks through the critical role of the hygiene department, which is often misperceived as a "cost center" when, in fact, it serves as the vital engine propelling the entire dental practice forward. Through a comparative analysis of two...
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Yes To the Treatment They Need
In today's podcast, Phil Cole, CEO of KLAS Solutions, discusses the critical importance of case acceptance in dental practices. We dive into the financial implications of patient treatment refusals result in significant losses, as the expenses incurred prior to a patient's decision to decline...
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The Patients You Already Have
In this week's episode, our discussion centers on the implications of patient retention within dental practices, wherein we assert that the most financially burdensome patients are those who are new, while the most cost-effective and lucrative are those who are already familiar with the practice....
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The Schedule Is the Practice
Today's episode revolves around a critical yet often overlooked metric for dental practice owners: the cost of an open chair. This expense, although invisible in conventional financial statements, can significantly impact the overall profitability of a practice. In this episode, we look at: The...
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The Numbers That Run Your Practice
How well do you really know the health of your dental practice? In this episode, Phil Cole challenges practice owners to look beyond production totals and ask a fundamental question: Do you know the numbers that truly drive your business? While most dentists excel clinically, many rely on…
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The Deal is Signed...Now What?
The objective of today's discussion revolves around the critical nature of the transition phase following a dental practice acquisition, which is often overlooked by both buyers and sellers. Upon the closing of a deal, it is important to recognize that this event signifies the start of a new...
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Selling Smart: How to Exit on Your Terms
This episode is centered around an exploration of the fundamental principles of transitioning dental practices, with a particular focus on the critical elements that contribute to a successful sale. The host, Phil Cole, describes two distinct narratives of dentists who, despite operating under...
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Buying Your First Practice Without Getting Burned
Buying a dental practice can be the fastest path to building wealth—but it's also one of the biggest financial decisions you'll ever make. In Part 2 of the Practice Transition Series, Phil Cole breaks down the due diligence process every buyer needs to understand before signing a purchase...
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What Is Your Practice Really Worth?
"The Dental Business Podcast with Phil Cole" Presented by KLAS Solutions You've built your practice from the ground up — but do you actually know what it's worth? In this episode, KLAS Solutions breaks down the real factors that determine practice value, from revenue streams and patient retention...
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68. Banking the Right Way
In this episode... The paramount focus of this podcast episode is the critical importance of cultivating a robust banking relationship for dental professionals, one that extends beyond mere transactional interactions. We delve into the nuances of dental-specific lending, the distinct differences...
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67. The Five Behaviors
In This Episode: Why most dental practices struggle with team dynamics The difference between predictive trust and vulnerability-based trust Why healthy conflict is necessary for growth How poor team communication impacts profitability and productivity The hidden cost of employee turnover Why...
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66. Purchase or Lease? What is the Best Solution for You?
This episode focuses on one of the biggest business decisions dentists make: whether to lease or buy their practice space. Phil sits down with real estate experts Mark and Ron from Commercial Resources Advisory to talk about how real estate can impact the growth, profitability, and future value…
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65. The Buyer Advocate's Perspective: What Makes a Practice Valuable
Takeaways: Understanding the distinction between gross collections and adjusted collections is critical in practice valuation. Buyers must evaluate not only revenue but also the overhead percentage to gauge profitability. The quality and loyalty of the patient base significantly impacts a dental...
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64. Marketing That Actually Works: Beyond Social Media Hype
This episode is all about helping dental practices build a marketing plan that actually works. I talk about the difference between just doing random marketing tasks and having a real strategy with clear goals and the right audience in mind. We also break down the basic pieces every practice needs...
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63. The Practice That Almost Failed: A Turnaround Story
This story shows how even a good dentist can run into serious trouble when the business side of the practice gets off track. Dr. Marcus was a strong clinician with loyal patients, but behind the scenes, his practice was struggling. Collections had stalled, his fee schedule was outdated, and...
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62. Understanding Your Dental Overhead: The Numbers You Must Know
This episode breaks down why understanding overhead is so important in a dental practice. We talk about how overhead is more than just a number or percentage. It includes everything from staff wages and supplies to lab bills and facility costs, and all of it affects how healthy and profitable a...
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61. From Associate to Owner
In this episode of the KLAS Solutions Dental Business Podcast, Phil Cole (CEO of KLAS Solutions) talks about one of the biggest moves in dentistry: going from being an associate to becoming a practice owner. Phil shares real-world insight from helping dentists through practice transitions and...
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60. Dr. Ryan Brunworth Dental Story
The podcast delves into the multifaceted journey of Dr. Ryan Brunworth, a dentist with over two decades of experience, who shares both his triumphs and tribulations in the dental profession. Initially, Dr. Brunworth's career began with an acquisition of a dental practice shortly after his...
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59. The Money Mistakes Most Dentists Make
The predominant focus of this discussion centers on the financial missteps frequently encountered by dental practice owners. I explain the five most significant financial mistakes that dentists commonly make, which often lead to suboptimal profitability despite apparent success. We commence with...
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58. Introducing Dental Business Podcast: New Tools, New Community, Bigger Mission
The Dental Business Podcast enters a new era with its rebranding, emphasizing a dual focus on clinical excellence and business proficiency. Understanding that the traditional dental curriculum often neglects essential business principles, we aim to provide our listeners with a comprehensive…
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57. Why Your Dentist Exit Plan is Doomed to Fail
Takeaways: The procrastination penalty emphasizes the critical need for early planning in exit strategies. Valuation illusions can lead to unrealistic expectations about the worth of dental practices. Understanding tax implications is pivotal to maximizing the proceeds from a practice sale. The...
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56. Partnerships and Group Practices - Growing Beyond Solo
Key Takeaways from your host Phil Cole, CEO of KLASSOLUTIONS The podcast has officially rebranded from the Dental Education Podcast to the Dental Business Podcast to better align with its focus on business strategies for dental practice owners. The episode emphasizes the importance of…
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55. The 25 Percent Profit Secret Your Dental Practice Is Missing
Got a busy schedule and thin margins? In this episode, I break down the simple math behind hitting 25% profit—and why most dental practices miss it. I’ll show you where money leaks, how to plug them fast, and the key habits that keep your numbers strong month after month. What you’ll learn: The 3...
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54. The Empathy Problem - Balancing Emotion in Decision Making
In this episode of the KLAS Solutions Dental Education Podcast, we're talking about how to lead with heart and make clear business decisions. You care about your patients and your team—that’s a strength. But when empathy drives every call, it can lead to burnout, confusion, and lost profit. We'll...
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53. Cash Discounting Explained: Efficient Strategies for Your Dental Practice
In this episode, I break down cash discounting—what it is, how it’s different from surcharging, and how to set it up the right way in a dental office. Credit card fees keep rising, and most practices now run far more card volume than they did a decade ago. I’ll show you how to protect margins...
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52. Embracing Tech Tools to Streamline Your Practice and Save Time
Being the first in your family to become a dentist isn’t just an achievement—it’s a journey filled with unique challenges and triumphs. In this video, Phil Cole shares the real-life struggles and successes of first-generation dentists, offering insights and encouragement for anyone carving their...
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51. The Power of Being Known and Trusted
In this episode, we dive into why being truly known and trusted is the cornerstone of a thriving dental practice. We’ll share practical strategies to strengthen patient relationships, build credibility in your community, and create a practice culture where trust drives growth and long-term…
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50. Strategic Financial Planning for Dentists: Insights with Jennifer Lee
Strategic Financial Planning for Dentists: Insights with Jennifer Lee. In this episode of the Solutions Dental Business Podcast, host Phil Cole discusses financial planning with Jennifer Lee, a seasoned financial advisor and founder of Modern Wealth, who has been helping dentists for nearly 30...
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49. Expanding Your Practice | Second Location Strategies That Work
Key Strategies for Successfully Expanding Your Dental Practice In this episode of the KLAS Solutions Dental Education podcast, Phil Cole discusses the important considerations and strategic roadmap for dental practice owners contemplating opening a second location. Key points include assessing if...
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48. Case Acceptance: Commuicating Value to Your Patients
Ever have trouble getting patients to agree to the treatment they need? We talk about how to explain procedures and costs in a way that makes sense to patients and builds trust. By using a few simple communication tips, you’ll find more patients saying “yes” to the care they need – a win-win for...
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47. Path to Ownership Buying vs Starting a Practice
Buying vs. Starting a Dental Practice: Insights and Advice In this episode of KLAS Solutions Dental Education Podcast, host Phil Cole addresses a common question from dentists: Should you buy an existing practice or start your own from scratch? Phil explores the pros and cons of both options,...
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46. Building Your Dream Dental Team
In this episode, we’ll talk about how to hire and keep a great team for your practice. We discuss ways to find the right people, build a positive office culture, and keep everyone motivated. By the end, you’ll have tips to become a stronger leader for your staff. Books mentioned in the episode…
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45. The Good, the Bad, and the Ugly of Private Equity with Joseph Lucido
We're taking a good look at what private equity is dentistry - the good, the bad, and the ugly. Whether you're thinking about selling, holding strong, or just trying to figure out what this is all about, this is the podcast for you! Access dental marketing resources here:...
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44. The Importance of Compliance with Angela Simmons
Navigating OSHA, HIPAA, and doing risk assessments can feel overwhelming, but ignoring them is not an option. Today we have Angel Simmons, CEO of Simmons Safe, to break down things for us and give us actionable takeaways. She shares common mistakes, challenges, and other things you can do to keep...
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43. 10 Strategies to Increase Your Practice’s Sale Value
🎙️ Welcome to the Dental Education Podcast with KLAS Solutions! Hosted by Phil Cole, this episode is a must-listen for any dentist thinking about selling their practice—whether retirement is around the corner or years away. 🔹 Key Takeaways: Start Planning Early – The biggest mistake dentists…
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42. How Membership Plans Can Generate Revenue in Your Dental Practice
In today's episode, Phil Cole has a conversation with Jane Levy, Plan Forward's Co-Founder and Co-CEO. Plan Forward is a company of dental experts who have developed a platform that puts you in control with cutting-edge software for dental offices specifically and designed to be a comprehensive...
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41. Why Merchant Services are the Unsung Hero of a Seamless Patient Experience with Tim Ryan
In today's episode, we'll discuss:1. Why merchant services are the unsung hero of a seamless patient experience2. How outdated payment systems can create friction points that frustrate both you and the patient3. The impact of flexible payment options We are so excited to be joined by Blueswipe's...
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40. Launching Your Own Dental Practice
In today's episode, Launching Your Own Dental Practice, we'll unpack the journey of transforming your dental career from being an employee to starting your dental practice from scratch. Have a topic you'd love to learn about? Send us an email: [email protected] To learn more, visit our...
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39. The Vital Role of a Business Coach for Solo Practitioners
KLAS Solutions isn't here to teach you dentistry - you've already mastered that. Instead, like a seasoned coach who helps shape raw talent into championship performance, we help transform skilled practitioners into successful practice owners. Whether you're looking to grow your practice, improve...
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38. Optimizing Schedules for Maximum Revenue in Dental Practices
In this episode of the Dental Education Podcast, host Phil Cole addresses the importance of scheduling optimization in dental practices. Inefficient scheduling can lead to significant revenue loss, with studies showing that dental practices may lose between $30,000 to $50,000 annually. Phil...
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37. Making Confident Choices: Expert Advice for Dental Practice Buyers
In the KLAS Solutions Dental Education Podcast, host Phil Cole discusses crucial considerations for aspiring and current dentists looking to purchase a practice. He emphasizes the importance of having a buyer advocate by your side to guide through the entire acquisition process. Phil highlights…
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36. Real Life Case Studies with Daniel Cole
In today's episode, Daniel and Phil Cole of KLAS Solutions discuss things that can go wrong in a dental transition, things that can get misunderstood, all while giving you real life examples. If you'd like to learn more about dental transitions, please visit our website! www.klassolutions.com
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35. Plan With the End in Mind with Steven Huskey and Brandon Wilson
In today's episode, we talk about why dental and medical professionals need assistance from a comprehensive financial planner. Phil is joined by Steven Huskey and Brandon Wilson from Blue Water Dental Advisors. https://bluewaterdentaladvisors.com/ https://www.klassolutions.com/
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34. Managing Your Financial Future Through Multiple Means with Dr. Rob Scranton
Dr. Rob Scranton teaches people how to use their current debts and expenses to grow their wealth outside of the traditional approaches like scrimping, saving, and denying themselves the lifestyle they want. He leverages his extensive background in accounting, finance, and his experience as a the...
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33. Build Your Team the Right Way with Dr. Mike Neal
In today's episode, Dr. Mike Neal talks about the biggest challenges medical and dental professionals face in staffing their practice, innovations in dental staff recruitment, practical tips for recruiting dental staff, and more! Dr. Michael Neal is the Founder & Chief Executive Officer of Build…
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32. A Complete Understanding of Dental Insurance Needs with Shawn Johnson
In today's episode, we address the following questions: 1. What should a dentist or doctor know when it comes to their insurance needs if they are starting a practice? 2. What should a doctor consider when it comes to disability or life insurance protection for themselves and their families? 3....
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31. Navigating Partnership Transitions: 13 Essential Questions for Dental Practice Success
Welcome to Episode 31 of the KLAS Solutions Podcast! In this episode, we're diving deep into the world of partnership transitions in the dental industry. Phil Cole explores the crucial questions you need to ask yourself and your potential partner to ensure that a partnership is the right move for...
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ABOUT THIS SHOW
This podcast is a community of dental professionals who share their knowledge, expertise and experience in order to provide value to you and your dental practice. Our topics will cover practice management, transitions, real estate, accounting, law, financial planning, dental product reviews, marketing and much more! We welcome you to visit us at (https://www.klassolutions.com) to learn more about how we can help you build your dream practice.
HOSTED BY
Phil Cole
CATEGORIES
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Frequently Asked Questions
How many episodes does Dental Business have?
Dental Business currently has 80 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Dental Business about?
This podcast is a community of dental professionals who share their knowledge, expertise and experience in order to provide value to you and your dental practice. Our topics will cover practice management, transitions, real estate, accounting, law, financial planning, dental product reviews,...
How often does Dental Business release new episodes?
Dental Business has 80 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Dental Business?
You can listen to Dental Business on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Dental Business?
Dental Business is created and hosted by Phil Cole.
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