HR Coffee Time

🎁 Download your free Personal User Manual template:https://brightskyhr.co.uk/resourcesTaking over the leadership of an HR team can come with a long list of things you want to improve, but one of the most valuable things you can do first is help your team build trust, understand each other and work well together.In this episode of HR Coffee Time, Fay shares one of her favourite team-building activities: creating and sharing Personal User Manuals.Personal User Manuals give everyone an opportunity to explain how they work best, the strengths they bring, what helps them thrive and what their colleagues should know about them.They can make some of the information that is usually invisible within a team much more visible, helping people understand each other’s preferences, avoid misunderstandings and make better use of the strengths and experience already within the team.Fay talks you through how to run the activity, from deciding what to include in your Personal User Manuals to facilitating the sharing session and turning what you learn into practical changes in how you work together.In this episode, you’ll discover:Why investing in relationships can create a stronger foundation when you take over an HR teamHow Personal User Manuals can help your team understand each other’s strengths, preferences and ways of workingHow the activity can help you start building greater psychological safetyIdeas for useful categories to include in your Personal User ManualsWhy it’s helpful to ask your team what they think everyone should includeHow to create the right environment for people to share what they’ve writtenWhy you, as the leader, should share your Personal User Manual firstQuestions you can use to encourage positive reflections after each person has sharedHow to turn what you learn into practical improvements to the way your team worksHow to keep the learning alive after the activityChapters[00:00] Why relationships matter when you take over an HR team[01:20] What is a Personal User Manual?[02:50] Why Personal User Manuals can be so useful[04:55] What to include in your Personal User Manuals[06:50] Involving your team in choosing the categories[07:50] How to run the sharing session[08:50] Why the leader should go first[09:30] Encouraging positive comments and reflections[10:40] What have you learned about yourselves as a team?[11:35] Keeping the learning alive[12:35] Download the free Personal User Manual templateUseful LinksDownload your free Personal User Manual template:https://brightskyhr.co.uk/resourcesConnect with Fay Wallis on LinkedIn:https://www.linkedin.com/in/faywallis/The Essential HR Planner:https://essentialhrplanner.co.uk/Learn about the Inspiring HR Leadership Programme:https://brightskyhr.co.uk/hr-leadership-course/Enjoyed This Episode? Don't Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released - and get free career tips, tools, and resources.

HR professionals have a huge opportunity to shape how, why and when AI is used across their organisations.Because AI is not only changing technology. It is changing jobs, skills, teams, management and the way work gets done. And HR is uniquely placed to make sure those changes work for both the organisation and its people.In this episode of HR Coffee Time, Fay is joined by People Consultant Charlotte Goulding to explore how HR professionals can help shape successful AI adoption across their organisations.Charlotte explains why HR should not wait to be invited into conversations about AI and shares how her Five People Foundations Framework can help organisations put the right people foundations in place as work changes.Together, Fay and Charlotte explore what each of these foundations means in practice, including why traditional job descriptions may no longer be enough, why managers will become even more important and how performance, recognition and HR operations may need to evolve.Charlotte also explains how HR can help organisations make thoughtful decisions about AI while keeping people, trust and culture at the heart of them.In This Episode, You’ll Learn:Why HR shouldn't wait to be invited into conversations about AIThe difference between “AI for HR” and “HR for AI”How the Five People Foundations work togetherWhy skills and capabilities could become more useful than job descriptionsHow managers can support people through AI-related changeHow performance, recognition and HR operations may need to adaptChapters[0:00] Introduction: Why HR must lead AI adoption[2:01] Welcome, Charlotte Goulding[2:24] HR for AI, not just AI for HR[4:41] From pandemic hero to recent criticism[6:31] How the Five Foundations framework came about[10:42] Overview: The Five People Foundations[11:35] Foundation 1: Identity[15:34] Example: Values in your AI hiring process[19:13] Foundation 2: Clarity[23:28] Applying skills-based roles in HR[26:31] OKRs and quarterly goal-setting[28:05] Foundation 3: Enablement[29:12] Managers: the most overlooked foundation[36:51] Foundation 4: Recognition[39:01] Rethinking career progression and rewards[40:42] Foundation 5: Operations[42:22] Mapping your most critical processes[43:38] Working with Charlotte[45:37] Book recommendations[47:05] Wrap-up and outroUseful LinksConnect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeComplete Charlotte’s free Five People Foundations diagnostic.Visit Charlotte's website:The People ThreadConnect with Charlotte Goulding on LinkedInBooks Recommended in This EpisodeHR Disrupted by Lucy AdamsBuilt for People by Jessica ZwaanHelpful Episodes to Listen to NextEp 164:Becoming More Strategic as an HR Team: Three Ways OKRs Can HelpEp 166:The Biggest HR Strategy Mistake and How to Fix It, with Dean CorbettEp 172:How One Company Helped Employees Embrace AI, with Laura MaffucciEp 173:How to Build a Better Workplace Culture (So People Thrive at Work), with Aoife O’BrienEnjoyed This Episode? Don't Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released - and get free career tips, tools, and resources.

Does it feel hard to make time for strategic work when you’re already so busy?Welcome to Day 5 of The Strategic HR Sprint, a free five-day learning experience designed to help you strengthen your strategic thinking and build your confidence about being strategic.🧭 Sign up for free at https://brightskyhr.co.uk/sprint to receive all five episodes, worksheets, AI prompts and resources.In this final episode, Fay explores how to create and protect time for strategic work, even when your diary is full and urgent tasks keep competing for your attention.You’ll use the Day 5 worksheet to design your ideal strategic week by considering when you think most clearly, where you can focus and what you could delegate, automate, shorten or stop to create more space.You’ll also think about the boundaries and accountability that could help you protect your strategic time and follow through on the work you’ve started during the sprint.By the end of the episode, you’ll have a realistic plan for making strategic work a regular priority.In This Episode, You’ll Learn:How to choose and protect time for strategic workWhy your energy levels and working environment matterPractical ways to create more space in your working weekHow boundaries and accountability can help you follow throughHow to use AI as a thinking partner and accountability coachChapters[00:00] Welcome to Day 5 of The Strategic HR Sprint[00:48] Why strategic work gets pushed aside[01:39] Making deliberate space for strategic work[02:18] Designing your ideal strategic week[02:40] Working with your energy levels[03:11] Choosing the right environment[03:31] Creating more space in your diary[04:03] Protecting your focus and staying accountable[04:46] The Essential HR Planner[05:42] Using AI as a thinking partner and accountability coach[06:29] One final thought about strategy[07:31] Sharing your experience of the sprint[07:54] What happens next on HR Coffee TimeUseful LinksJoin the free Strategic HR Sprint:https://brightskyhr.co.uk/sprint/Connect with Fay Wallis on LinkedIn: https://www.linkedin.com/in/faywallis/The Essential HR Planner:https://essentialhrplanner.co.uk/Learn about the Inspiring HR Leadership Programme:https://brightskyhr.co.uk/hr-leadership-course/Helpful Episodes to Listen to NextEp 174 | Free 5-Day Strategic HR Sprint (Struggling to Be Strategic? This Will Help)Ep 176 | (Day 1) The Strategic HR Sprint - Building Your Strategic ConfidenceEp 177 | (Day 2) The Strategic HR Sprint - Seeing the Bigger PictureEp 178 | (Day 3) The Strategic HR Sprint - Finding Your Strategic FocusEp 179 | (Day 4) The Strategic HR Sprint - Look Beneath the Surface

When you spot a problem at work, how quickly does your mind start coming up with solutions?Welcome to Day 4 of The Strategic HR Sprint, a free five-day experience to help you build your confidence and skills in being strategic in your HR role.👉 Join the sprint for free and access all five episodes, worksheets and resources here: https://brightskyhr.co.uk/sprintOne of the most important parts of being strategic is taking the time to understand what is really driving a challenge before deciding how to respond.It is easy to assume that the answer is training, a new policy, more people or better pay. But if you have not explored what is really causing the challenge, you could invest time and energy in an idea that only treats the symptoms.Getting to the root cause helps you make better decisions about where HR can have the greatest impact and identify actions that are more likely to create lasting improvements.In this episode, you’ll learn how to stay curious for longer and use a simple technique called the Five Whys to explore the challenge you identified during Day 3.In This Episode, You’ll Learn:Why understanding the root cause is an important part of being strategicHow to use the Five Whys techniqueHow to avoid treating a symptom instead of the underlying causeWhy involving people who are close to the challenge can lead to better insightsHow to ask “why” without sounding critical or pushyYour Day 4 ActivityToday’s worksheet will help you explore the challenge you chose during Day 3 and identify what may be causing it.You’ll work through the Five Whys, think about where HR could have the biggest influence and note down your first ideas for how the challenge could be addressed.You might also find it helpful to talk the challenge through with someone who sees or experiences it day to day, as they may notice things that are easy to miss from your perspective.Once you have completed the worksheet, you can also use the optional AI prompt to suggest practical HR and People initiatives, including quick wins and longer-term ideas.Before using the prompt, remember to remove or change anything that could identify your organisation or the people involved.Access all the sprint resources here:https://brightskyhr.co.uk/sprintChapters[00:00] – Welcome to Day 4 of The Strategic HR Sprint[01:09] – A recap of the sprint so far[01:42] – Why we jump straight to solutions[02:41] – Staying curious for longer[03:03] – How the Five Whys works[03:37] – Finding the right starting point[04:45] – The employee turnover example[06:10] – Your Day 4 worksheet[07:18] – Involving other people[07:43] – How to ask “why” without sounding critical[08:51] – Using the optional AI prompt[09:34] – Protecting confidential information[10:42] – What to expect from Day 5Useful LinksJoin the free Strategic HR Sprint:https://brightskyhr.co.uk/sprint/Connect with Fay Wallis on LinkedIn: https://www.linkedin.com/in/faywallis/The Essential HR Planner:https://essentialhrplanner.co.uk/Learn about the Inspiring HR Leadership Programme:https://brightskyhr.co.uk/hr-leadership-course/Helpful Episodes to Listen to NextEp 174 | Free 5-Day Strategic HR Sprint (Struggling to Be Strategic? This Will Help)Ep 176 | (Day 1) The Strategic HR Sprint - Building Your Strategic ConfidenceEp 177 | (Day 2) The Strategic HR Sprint - Seeing the Bigger PictureEp 178 | (Day 3) The Strategic HR Sprint - Finding Your Strategic FocusEp 179 | (Day 4) The Strategic HR Sprint - Look Beneath the SurfaceEp 180 (Day 5) The Strategic HR Sprint - Making Strategic Work a PriorityEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

When there are dozens of things you could be working on, how do you decide what deserves your attention most?Welcome to Day 3 of The Strategic HR Sprint, a free five-day learning experience designed to help you strengthen your strategic thinking in just 10–15 minutes each day.👉 Join The Strategic HR Sprint for free: brightskyhr.co.uk/sprintIn today’s episode, you’ll identify one important challenge to focus on for the rest of the sprint.Drawing on an insight from Richard Rumelt’s book Good Strategy/Bad Strategy, Fay explains why good strategy isn’t a long list of everything an organisation could do. It requires focus: understanding the challenges being faced and directing time and energy towards the ones that matter most.You’ll explore different ways to identify a worthwhile challenge, whether that means looking at your organisation’s strategy, reflecting on what you discovered about the external environment during Day 2, reviewing HR data or noticing the frustrations that repeatedly arise in conversations with managers and employees.Your chosen challenge doesn’t have to affect the entire organisation. If you’re earlier in your HR career, it could be something closer to your own role that you can influence. What matters is choosing an area where you have the opportunity to make a positive difference.In This Episode, You’ll Learn:Why being strategic includes deciding what not to focus onHow to identify the challenges behind your organisation’s strategic prioritiesWhere to look for ideas if your organisation doesn’t have a clear or up-to-date strategyHow external trends, HR data and recurring workplace frustrations can highlight important challengesThe question that can help you decide which challenge to prioritiseWhy there isn’t an optional AI prompt for today’s activityChapters[00:00] Welcome to Day 3 of The Strategic HR Sprint[01:09] Recapping Days 1 and 2[01:30] What good strategy looks like in practice[02:52] Identifying one challenge worth focusing on[03:42] Using your organisation’s strategy[04:43] What to do if the strategy isn’t helpful[05:14] Learning from data and recurring frustrations[05:34] Choosing the challenge with the greatest potential impact[06:15] Why today’s activity doesn’t include an AI prompt[06:38] Share how you’re getting onResources MentionedJoin The Strategic HR Sprint for free: brightskyhr.co.uk/sprintGood Strategy/Bad Strategy: The Difference and Why It Matters by Richard RumeltUseful LinksJoin the free Strategic HR SprintConnect with Fay Wallis on LinkedInThe Essential HR PlannerLearn about the Inspiring HR Leadership ProgrammeHelpful Episodes to Listen to NextEp 174 | Free 5-Day Strategic HR Sprint (Struggling to Be Strategic? This Will Help)Ep 176 | (Day 1) The Strategic HR Sprint - Building Your Strategic ConfidenceEp 177 | (Day 2) The Strategic HR Sprint - Seeing the Bigger PictureEp 179 | (Day 4) The Strategic HR Sprint - Look Beneath the SurfaceEp 180 (Day 5) The Strategic HR Sprint - Making Strategic Work a PriorityEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.If you’re taking part in The Strategic HR Sprint, Fay would love to hear how you’re getting on. Leave a comment underneath the YouTube video, share your progress on LinkedIn and tag Fay, or reply to one of your daily sprint emails.

What does it really mean to be strategic in HR?One of the biggest shifts you can make is to stop looking only at HR and start paying much more attention to the world your organisation operates in.In Day 2 of the free five-day Strategic HR Sprint, Fay Wallis explores why strategic HR professionals develop an "outside-in" perspective. Drawing on insights from HR From the Outside In by Dave Ulrich and colleagues, she explains why understanding your industry's challenges, opportunities and emerging trends can help you anticipate what's coming next and make a greater strategic contribution.You'll also discover a simple habit you can build into your routine to strengthen your commercial awareness, along with an optional AI prompt that can quickly generate an executive briefing about your sector.Whether you're early in your HR career or already leading a people function, this episode will help you become more curious, more commercially aware and more confident about contributing strategically.👉 Join The Strategic HR Sprint for free: brightskyhr.co.uk/sprintChapters[00:00] Welcome to Day 2 of The Strategic HR Sprint[01:09] Why understanding your organisation's world matters[02:39] The "outside-in" approach from Dave Ulrich & colleagues[03:47] How external trends shape strategic HR priorities[04:38] Today's worksheet: building your outside-in awareness[05:55] Using AI to understand your industry more quickly[07:10] Building a lasting strategic habit[08:14] Looking ahead to Day 3Helpful Episodes to Listen to NextEp 174 | Free 5-Day Strategic HR Sprint (Struggling to Be Strategic? This Will Help)Ep 176 | (Day 1) The Strategic HR Sprint - Building Your Strategic ConfidenceEp 177 | (Day 2) The Strategic HR Sprint - Seeing the Bigger PictureEp 178 | (Day 3) The Strategic HR Sprint - Finding Your Strategic FocusEp 179 | (Day 4) The Strategic HR Sprint - Look Beneath the SurfaceEp 180 (Day 5) The Strategic HR Sprint - Making Strategic Work a PriorityUseful LinksJoin the free Strategic HR SprintConnect with Fay Wallis on LinkedInThe Essential HR PlannerLearn about theInspiring HR Leadership ProgrammeEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Want to become more strategic in HR, but not sure where to start? This episode is Day 1 of my free five-day Strategic HR Sprint.Over five short episodes, I'll help you build your strategic confidence one practical step at a time through bite-sized lessons, downloadable worksheets and optional AI prompts.👉Join the free Strategic HR Sprint here: https://brightskyhr.co.uk/sprintWhen you sign up, you'll receive 5 daily emails, containing each day's:Podcast episodePractical worksheet for each dayOptional AI prompt to deepen your learningEven if you're discovering this episode months or years after it was first released, you can still sign up and work through the sprint at your own pace.About this episodeOne of the biggest challenges I hear from HR professionals isn't a lack of strategic ability. It's a lack of confidence.Many people assume strategy is something reserved for CEOs, senior leaders or people with MBAs. But what if you've actually been thinking strategically for years without realising it?In Day 1, you'll discover a simple way of thinking about strategy that completely changed the way I see it. You'll also complete a practical reflection exercise to help you recognise the strategic strengths you already have, giving you evidence to build your confidence throughout the rest of the sprint.In this episode you'll learn:Why so many HR professionals underestimate how strategic they already areA simple definition of strategy that makes it much easier to understandHow everyday experiences can demonstrate strategic thinkingHow to recognise the strategic strengths you've already demonstratedHow today's worksheet and optional AI prompt can help build your confidenceWhy building evidence of your strengths is the first step towards becoming a more confident strategic HR professionalChapters[00:00] Welcome to Day 1 of The Strategic HR Sprint[02:35] A simple definition of strategy[03:18] You're already strategic[04:38] Today's worksheet[05:44] Examples of strategic thinking in everyday life[07:24] Using the AI prompt[09:54] Share your strategic strengths[10:32] Coming up in Day 2Resources mentioned in this episodeThe Strategy Book by Dr Max McKeownHelpful Episodes to Listen to NextEp 174 | Free 5-Day Strategic HR Sprint (Struggling to Be Strategic? This Will Help)Ep 176 | (Day 1) The Strategic HR Sprint - Building Your Strategic ConfidenceEp 177 | (Day 2) The Strategic HR Sprint - Seeing the Bigger PictureEp 178 | (Day 3) The Strategic HR Sprint - Finding Your Strategic FocusEp 179 | (Day 4) The Strategic HR Sprint - Look Beneath the SurfaceEp 180 (Day 5) The Strategic HR Sprint - Making Strategic Work a PriorityUseful linksJoin the free Strategic HR Sprint:https://brightskyhr.co.uk/sprintConnect with Fay on LinkedIn:https://www.linkedin.com/in/faywallisLearn more about The Essential HR Planner:https://www.essentialhrplanner.co.ukFind out about the Inspiring HR Leadership Programme:https://www.brightskyhr.co.uk/inspiring-hr-leadership-programmeEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

🎁 Download your free Mid-Year Reset activity here: https://brightskyhr.kit.com/a2ea9eb841Have you reached the halfway point of the year wondering where the time has gone?If you'd like to feel more focused, intentional and excited about the months ahead, this episode is for you.In this solo episode of HR Coffee Time, Fay shares a simple but powerful Mid-Year Reset exercise that will help you pause, reflect and decide where you'd like to focus next, instead of simply drifting through the rest of the year.Using the simple Stop, Start, Continue framework, you'll reflect on what's helping you, what's holding you back and the changes that could make the biggest difference during the second half of the year.In this episode you'll discover:Why halfway through the year is the perfect time to pause and reflectHow the Stop, Start, Continue framework can help you gain clarityReflection questions to identify what you should stop doingIdeas for what to start doing to have more impact and enjoyment at workWhy recognising what's already working is just as important as making changesHow to turn your reflections into practical actions you'll actually follow through onSimple ways to finish the year feeling more focused, fulfilled and proud of what you've achievedChapters[00:00] Why a mid-year reset matters[02:10] Introducing the Stop, Start, Continue framework[04:00] Stop: What needs to change?[06:26] Start: What will make the biggest difference?[07:41] Continue: What's already working well?[09:28] Turning reflection into action[10:15] Final thoughtsUseful Links from This EpisodeConnect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeDownload your free Mid-Year Reset activityOther HR Coffee Time episodes you might enjoyEp 125:Create Your Perfect Professional Development Plan in 8 Simple StepsEpisode 85:6 Questions to Prioritise What Matters for Your HR CareerEpisode 80:How Quarterly Reviews Can Help You Thrive in Your HR CareerEpisode 170:Constant Interruptions at Work? 4 Ways to Take Back ControlIf you're enjoying HR Coffee Time, I'd be so grateful if you could follow the show, leave a rating or review, or share this episode with another HR or People professional who might enjoy it too.Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Registration is now open for my Free 5-Day Strategic HR Sprint, and I'd love you to join me!If you've ever wished you felt more confident about being strategic in HR, this free sprint is for you.Starting on Monday 13th July 2026, you'll receive a short daily video (or audio if you prefer to listen), a practical worksheet and an optional AI prompt to help you build your strategic HR skills. Each day's activity takes just 10 to 15 minutes, making it easy to fit into a busy working week.In this special bonus episode, I'll explain why I created the sprint, what you'll learn over the five days and how you can sign up.In this episode you'll learn:Why so many HR professionals find it difficult to be strategic.What's included in the Free 5-Day Strategic HR Sprint.How the sprint will help you build your confidence with strategic thinking.Why each day's activities take just 10 to 15 minutes.How you can complete the sprint with a colleague or your HR team.Join the Free 5-Day Strategic HR Sprint Sign up here: Strategic HR SprintThe sprint includes:A short daily video or audio lesson.A practical worksheet every day.An optional AI prompt to deepen your learning.Activities that take just 10 to 15 minutes a day.The sprint begins on Monday 13th July 2026, and I'd love you to join me!Podcast Chapters00:00 Welcome00:19 Why so many HR professionals struggle to be strategic02:29 Introducing the Strategic HR Sprint03:22 What's included in the sprint04:17 How to join the sprint04:49 Take part with a colleague or your HR team06:01 Thank you for listeningHelpful HR Links Join the sprint Connect with Fay on LinkedIn Questions? Email Fay at: [email protected] Episodes to Listen to NextEp 176 | (Day 1) The Strategic HR Sprint - Building Your Strategic ConfidenceEp 177 | (Day 2) The Strategic HR Sprint - Seeing the Bigger PictureEp 178 | (Day 3) The Strategic HR Sprint - Finding Your Strategic FocusEp 179 | (Day 4) The Strategic HR Sprint - Look Beneath the Surface

Many organisations want a positive workplace culture, but creating one is easier said than done.How do you know what your culture is really like? What role do leaders play? And why do some organisations create environments where people thrive, while others struggle with engagement, retention, and performance?In this episode of HR Coffee Time, Fay is joined by workplace culture and leadership expert Aoife O'Brien, founder of Happier at Work and author of the bestselling book Thriving Talent: How Great Leaders Drive Performance, Engagement and Retention.Aoife shares her Thriving Talent framework and practical advice to help organisations create cultures where people can thrive. Together, Fay and Aoife explore psychological safety, leadership, values, strengths, employee needs, and practical ways to improve the experience of work for everyone.In This Episode, You'll Learn:The framework Aoife uses to help organisations create cultures where people thriveWhy psychological safety is the foundation of a thriving workplaceWhy culture is not HR's responsibility aloneThe role leaders play in shaping workplace cultureHow to identify what your workplace culture is really like todayPractical ways to involve employees in shaping cultureWhy many organisations have "accidental leaders" - and the impact this can have on engagement and retentionHow HR can build the business case for investing in leadership developmentWhy values, strengths, and employee needs play such an important role in helping people thrive at workPractical ways to identify your strengths and understand what helps you do your best workChapters[00:00] - Why workplace culture matters[01:34] - Introducing Aoife O'Brien[04:14] - Why Aoife wrote Thriving Talent[07:09] - The Thriving Talent framework explained[10:00] - The research behind the framework[13:55] - Why psychological safety matters[14:27] - Is workplace culture really HR's responsibility?[17:28] - How to define the culture you want[19:15] - The challenge of accidental leaders[25:27] - Making the business case for leadership development[30:03] - What helps people thrive at work?[35:22] - Values, needs and strengths[39:27 ]- Book recommendations[40:44] - How to connect with Aoife[41:49] - Closing and book giveaway reminderSpecial Offer for HR Coffee Time ListenersAoife has kindly arranged a 10% discount on her book, Thriving Talent: How Great Leaders Drive Performance, Engagement and Retention. Use this link to access the discount.Useful LinksConnect with Aoife O'Brien on LinkedInVisit Aoife's Happier at Work websiteLearn more about the Thriving Talent bookConnect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeBooks Recommended In This EpisodeThriving Talent: How Great Leaders Drive Performance, Engagement and Retention - Aoife O'BrienInsight: How to succeed by seeing yourself clearly - Dr Tasha EurichDare to Lead - Brené BrownYour Best Meeting Ever - Rebecca HindsHelpful Episodes to Listen to NextEp 47:Discovering your values to help your HR Career, with Zoe HawkinsEp 107: The Impact of Imposter Syndrome at Work and How to Tackle It Head-On, with Aoife O'BrienEp 136: How to shape a winning workplace culture when you work in HR, with Annabelle Lawson and Paula BrockwellEp 114: What Workplace Culture Is, How to Measure It, and a Surprising Way to Improve It, with Arend BoersemaEp 76: HR Insider tips on how to create an amazing remote working culture, with Claire CathcartEnjoyed This Episode? Don't Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released - and get free career tips, tools, and resources.

Laura Maffucci has played a key role in helping her organisation embrace AI. The surprising part? She doesn't actually like AI.In this episode of HR Coffee Time, Laura, Head of HR at G-P, shares her honest perspective on AI, how her organisation has approached adoption, and the practical lessons she's learned along the way.We discuss everything from creating AI champions and governance processes to helping employees feel comfortable experimenting with AI. Laura also shares her thoughts on job loss fears, the importance of human oversight, and why the reality of AI at work can be very different from what many leaders expect.Whether your organisation is already embracing AI or you're just starting to think about what it might mean for your workforce, this conversation is packed with practical insights and thought-provoking ideas.In This Episode, You'll Learn:Why Laura has mixed feelings about AI despite using it extensively at workHow GP approached AI adoption across the organisationThe role of AI champions and internal advocatesCreating psychological safety around AIHow to encourage experimentation without creating fearThe importance of governance, security and guardrailsWhy prompting skills matterThe risks of relying too heavily on AI outputsThe growing importance of discernment and critical thinkingThe disconnect between executive expectations and employees' experiences of AIPractical examples of how AI is being used within HR and across the businessChapters[00:00] Why I Finally Decided to Cover AI[01:57] Meet Laura Maffucci[02:51] Laura's Surprising View of AI[04:45] How AI Is Being Used at G-P[05:37] The AI Council and Governance[06:40] AI Champions, Training and Adoption[09:09] What's Had the Biggest Impact?[10:05] Finding Your AI Champions[11:33] Addressing Fear of Job Loss[11:47] Creating Psychological Safety Around AI[13:41] The Disconnect Between Leaders and Employees[16:06] The Number One Skill – Discernment[16:27] Cautionary Tale[17:19] The Right Way to Introduce AI[17:54] The Benefits of AI Adoption[18:57] Using Gemini Gems and AI Workflows[23:13] Creating AI Personas for Senior Leaders[24:17] AI Security and Confidential Information[26:15] Book Recommendation: Dare to Lead[28:13] Key Takeaways from the ConversationUseful LinksConnect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeConnect with Laura on LinkedInG-P article:Why your best 2026 AI strategy is still humanHelpful HR Coffee Time episodes to listen to nextEp 181: HR in the AI Era - The 5 Foundations Every HR Leader Needs (with Charlotte Goulding)Ep 171: How to Build Trust & Get Buy-In Through Brilliant Employee CommunicationEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

You can design the best HR strategy, introduce brilliant benefits, or roll out an important change - but if people do not understand it, engage with it, or take action, none of it matters.That is why employee communication sits right at the heart of your impact in HR.In this episode of HR Coffee Time, Fay is joined by Nik Nawaaz, Head of Employee Communications at Barnett Waddingham (now part of Howden) to unpack exactly how HR professionals can communicate in a way that builds trust, gets buy-in, and encourages people to take action - whether that is using their benefits, completing an engagement survey, preparing for a performance review, or navigating organisational change.With over 20 years of experience in employee communications, Nik shares practical, immediately actionable advice — no jargon, no fluff.In This Episode, You’ll Learn:Why employee communication is the “connective tissue” of an organisationWhy HR can sometimes feel like a faceless department - and how to change thatThe common mistake HR professionals make when writing employee communicationsWhy your message needs to answer “So what?” within the first few secondsHow to shift from explaining features to showing benefitsWhy phrases like “HR is pleased to announce” or “Please be advised” can stop people engagingHow to make your communication feel more human, conversational and directWhy reading your message aloud can help you spot corporate languageHow to use Microsoft Word’s read-aloud feature to improve scripts and written communicationWhy a one-size-fits-all approach rarely works for benefits communicationHow to tailor messages for different groups and generations in your workforceWhy line managers are so important when you want messages to landHow a simple manager toolkit can make communication more effectiveWhy listening for the first five minutes of a meeting can help build trustHow to communicate during times of fear, uncertainty and changeWhy silence can lead people to create their own “horror story”How to be honest when you do not yet have all the answersWhy storytelling and real-world proof can be more persuasive than project updatesWhy employee communication needs support from across the organisation - not just HRChapters00:00 - When great HR work goes unnoticed03:24 - What employee comms really means04:20 - Why HR can feel "faceless" — and how to fix it06:19 - The #1 mistake: writing for yourself, not your audience08:49 - Quick win: delete your opening line09:49 - Drop the corporate speak — write like a human11:35 - The Word trick that makes your writing sound natural13:04 - How to get people to actually use their benefits17:30 - Tailoring messages for different generations20:58 - Line managers as your communication allies22:59 - The "First Five" technique24:01 - Communicating through change and uncertainty25:58 - Use storytelling, not project updates28:06 - Resource recommendation: Simon Sinek's Golden CircleUseful LinksConnect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeTake Fay’s freeHR Leadership Impact Assessment.Connect with Nik (Nikolas) Nawaaz on LinkedInFind out more about Barnett Waddingham’s employee communications workWatch Simon Sinek’s TED Talk:How Great Leaders Inspire ActionHelpful Episode to Listen to NextIf you enjoyed this episode and would like more support with writing clear, effective communication at work, listen to: Ep 32: How to write work emails that get results, with Kim ArnoldKim shares brilliant advice that complements Nik’s tips in this episode, especially if you want to make your emails clearer, more persuasive and easier for people to act on.Enjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Are constant interruptions at work stopping you from getting through your most important tasks?If you work in HR or a People role, you’ll know how quickly your day can be taken over by “have you got a minute?” moments - making it difficult to focus on the work that really matters.In this episode of HR Coffee Time, Fay Wallis shares practical ways to protect your time, reduce distractions and create more space for focused work, helping you step up with more confidence and control in your role.You’ll learn how to:Set clear boundaries without feeling unhelpfulReduce interruptions across your organisationCreate uninterrupted time for deep workStay focused on your most important prioritiesThis episode is designed to support HR and People professionals who want to feel more confident, effective and in control of their time at work.Chapters[00:00] Do you get interrupted at work?[00:16] Interruptions – a big time management problem[00:55] Why HR gets pulled in[01:35] Episode goal and boundaries[01:56] Welcome and host intro[02:33] Four tips overview[03:00] Tip one: open door hours[03:35] Scripts and signage[04:06] Red sign boundary lesson[05:07] Tip two: company focus time[06:15] Deep work explained[07:11] No meeting Wednesday example[07:28] Tip three: working meetings[10:21] Tip four: block a deep work day[12:26] Recap and next stepsUseful Links from This Episode:Connect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeTake Fay’s free HR Leadership Impact Assessment.Helpful Episodes to Listen to NextEp 7:What to Do When You Don’t Have Enough Hours in the DayEp 45:6 Ways to Stop Procrastinating & Find Time for Important Projects at WorkEp 52:Two Ideas to Help You Bounce Back From a Tough Day at WorkEp 67:How to Get on Top of Email Overwhelm When You’re in a Busy HR RoleEp 138:Can’t Find Time for Strategic Work in HR? 5 Tips to HelpEnjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Have you wondered what ‘being strategic’ actually looks like? In this episode, you’ll hear a real, step-by-step example of what being strategic can look like in your day-to-day work.Host, Fay Wallis, is joined by Harriet Mewis, Head of People and Development, who shares how she spotted a small pattern in employee behaviour – and used it to uncover a much bigger issue affecting the business.What makes this conversation so powerful is how practical it is. You’ll hear how being strategic doesn’t require a big budget, a senior job title, or complicated frameworks. It starts with curiosity, observation, and asking thoughtful questions.By the end of the episode, you’ll have a much clearer sense of how you can apply this way of thinking in your own role – in a way that feels realistic and achievable.Chapters[00:00] Introduction with guest host Sarah Archer[01:00] Why “being strategic” can feel vague and frustrating[01:24] Introducing Harriet and her approach to strategy[02:14] What being strategic actually means in practice[03:02] Beginning of the interview with Harriet & Fay[04:18] Defining what ‘being strategic’ means[05:48] Why you can be strategic in any role[07:22] Harriet’s example of being strategic in her role[21:30] Learning about other departments & building trust[23:39] Becoming an ‘apprentice’ for the day[27:35] Introducing Lean Six Sigma thinking[34:46] Harriet’s book recommendation[37:12] Final reflections & closeUseful Links from This EpisodeConnect with Fay on LinkedInConnect with Harriet Mewis on LinkedInConnect with Sarah Archer on LinkedInListen to Sarah’s Podcast – Unstuck & UnstoppableLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeTake Fay’s freeHR Leadership Impact Assessment.Helpful Episodes to Listen to NextEp 166:The Biggest HR Strategy Mistake – And How to Fix It, with Dean CorbettEp 164:Becoming More Strategic as an HR Team – 3 Ways OKRs Can HelpEp 163:3 Ways to Prove You’re Strategic in Your HR Leadership Job InterviewEp 108:HR Leadership – How to Create a Powerful One-Page Strategy, with Dr Max McKeownEp 98:HR Insider Insights – How to Create a Powerful People Strategy for an SME, with Kelly VincentEnjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

If you’ve been working hard in your HR career but still feel unsure what will truly help you step up into an HR Director role (or have more impact in the one you’re already in), this episode is for you.You might have your CIPD qualification. You might have years of experience. You’re probably working incredibly hard. But those things alone don’t always lead to the impact, influence, or progression you’re aiming for.In this episode of HR Coffee Time, I share the five key areas I’ve identified from working with more than one hundred aspiring and existing HR leaders that really make the difference.And make sure you listen all the way to the end - because the fifth area is often the most overlooked, yet can have the biggest impact on your success.Chapters From This Episode[00:00] HR Director Roadmap[00:31] Five Key Areas Preview[01:00] Free HR Leadership Impact Assessment[02:27] Key Area 1 Confidence[02:51] Confidence in Practice[03:51] More Confidence Resources[04:15] Key Area 2 - Strategic Thinking[04:44] What Strategic Really Means[05:13] Strategy Benefits and Tools[06:25] Key Area 3 - Influencing[08:35 Key Area 4 - Empowering Others[09:51] Key Area 5 - Be Distinctive[11:09] How to Assess Where You Are Now & Next StepsUseful Links from This Episode:Connect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeTake Fay’s freeHR Leadership Impact Assessment.Helpful Episodes to Listen to NextIf you’d like to go deeper on some of the ideas from this episode, here are a few great next listens:Ep 167: A surprising way to feel calm and more confident in stressful momentsOperate Strategically Playlist(multiple episodes)Ep 34: Influencing: How to get buy-in for your ideas at workEp 44: Succeeding as an HR professional: How to influence at a senior levelEnjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Is there something at work you know you’re capable of… but in the moment, your nerves take over?Whether it’s speaking up in a meeting, handling a difficult conversation, or stepping into a high-pressure situation - that disconnect between what you can do and how you feel can be incredibly frustrating.In this episode of HR Coffee Time, I share a simple but slightly unusual technique that can help you feel calmer, more in control, and more confident when it matters most.It's called 'distanced self-talk', and it might feel a bit strange at first – but it’s backed by research and can make a real difference in those moments where your confidence wobbles.What You’ll Learn in This EpisodeWhy confidence can disappear in high-pressure momentsA simple technique that helps you step back from anxious thoughtsHow this approach can reduce nerves and help you think more clearlyPractical ways to use it before and during challenging situations at workReal examples of when to try it – including meetings, presentations, and interviewsRecommended Book in This EpisodeChatter: The Voice in Our Head (And How to Harness It) – by Ethan KrossUseful Links from This EpisodeConnect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeOther Relevant HR Coffee Time EpisodesEp 1: How to feel more confident at workEp 16: How to become more confident about networkingEp 36: Four simple but powerful techniques to banish imposter syndromeEp 43: The one thing that will boost your resilience throughout your HR careerEp 49: 7 tips to help you feel more confident for your job interviewEp 73: 5 ways to feel more confident in your next interview, meeting, or presentationEp 74: How to get better at presenting & feel more confident about itEp 82: 5 tips to tackle a challenge at work when you aren’t feeling confidentEp 101: How to build confidence with networking for HR career successEp 122: Unlocking confidence for your HR career – 5 tips from expert guestsEp 137: How to recognise & break free from the lies we tell ourselves at workEp 162: How to Feel More Confident Speaking Up in Leadership MeetingsEnjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Could you be making the biggest HR strategy mistake without realising it?Creating an HR or People strategy can feel overwhelming - especially when many HR professionals are expected to do it without ever being shown how.In this episode of HR Coffee Time, Fay Wallis is joined by Dean Corbett, Chief People Officer, psychologist, and coach, to explore one of the most common mistakes HR teams make when creating an HR strategy - and what to do instead.Dean shares why traditional HR strategy documents can dilute impact, and explains how to connect HR priorities directly to the organisation’s business strategy.You’ll also hear practical ideas for thinking more strategically about HR, identifying the people capabilities organisations really need, and using tools like OKRs (Objectives and Key Results) to bring strategy to life.Useful Links From This EpisodeConnect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeConnect with Dean on LinkedInVisit Dean’s website: SOPEOPLEResources Mentioned in This EpisodeThe Leadership Code: Five Rules to Lead By– Dave Ulrich, Norm Smallwood, & Kate SweetmanPlaying to Win: How Strategy Really Works– A G Lafley & Roger L MartinAligning Human Resources and Business Strategy– Linda HolbecheThe Fifth Discipline: The Art and Practice of the Learning Organisation– Peter M SengeThink Again: The Power of Knowing What You Don’t Know– Adam GrantPerry Timms’ SubstackEpisodes to Listen to NextEp 164:Becoming More Strategic as an HR Team - 3 Ways OKRs Can HelpEp 148:Skills That Shape a Great CPO: Communication, Coaching & Curiosity (with Jane Beeston)Ep 147:How to Become a Successful Chief People Officer: Insider Insights (with Kanika Mehra)Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Struggling to feel confident when Finance conversations come up at work? Been told you need to be "more commercial" but not sure what that actually means? In this practical episode, Commercial HR Coach Jo Bailey demystifies what it means to be commercial in HR and shares actionable advice to help you speak the language of business with confidence.You’ll LearnWhat "being commercial" actually means (and what it doesn't)Key financial terms explained: P&L, EBITDA, balance sheet, and cash flowHow to approach setting an HR budget with confidenceQuestions to ask when building a strong business caseHow to position budget requests so you're more likely to get what you needReal examples of how to demonstrate commercial thinking in your HR roleThe cost of attrition and how to build the business case for retention initiativesUseful Links From This Episode:Connect with Fay on LinkedInLearn about Fay’s Essential HR PlannerLearn about Fay’s Inspiring HR Leadership ProgrammeConnect with Jo Bailey on LinkedInVisit Jo Bailey’s Website: Financial EmpowermentRecommended Book in This EpisodeExcellence in People Analytics: How to Use Workforce Data to Create Business Value, by Jonathan Ferrar & David GreenOther Relevant HR Coffee Time Episodes:Ep 147: How to Become a Successful Chief People Officer: Insider Insights (with Kanika Mehra) - has a great explanation of storytelling with dataEp 115: Why Negotiation Skills Can Help Your Career & How to Develop Them (with Simon Duncan)Ep 158: 3 Simple Ways to Build Business Acumen in Your HR RoleEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

What does it really mean for an HR team to be “strategic” – and how can you make that shift without adding more to your workload?In this solo episode of HR Coffee Time, Fay explores a practical and accessible way to strengthen your team’s strategic focus: using OKRs – Objectives and Key Results.If you’ve ever felt pulled between operational demands and the bigger picture, this episode will help you think differently about how HR goals connect to organisational priorities – and how to make that link clearer for your whole team.Drawing on real examples (including a memorable orange analogy 🍊), Fay breaks down how OKRs can:Create clarity and accountabilityConnect HR activity to business impactHelp team members see how their work contributes to the wider strategyYou’ll come away with three practical ways to use OKRs to strengthen your strategic focus as a team – without overcomplicating things.Chapters From This Episode[00:00] Why HR struggles to be strategic[01:10] What being strategic really means[02:45] Shaping the future in HR[03:50] Solving the biggest organisational problem[04:55] What OKRs are and where they started[06:10] Understanding objectives using a simple example[07:40] How HR objectives link to strategy[08:55] What good key results look like[10:10] Moving from activity to impact[11:25] How OKRs support prioritisation[12:35] Books and next steps for HR leadersBooks Mentioned in This Episode"Measure What Matters. OKRS - The Simple Idea That Drives 10x Growth" by John Doerr"Radical Focus: Achieving Your Most Important Goals With Objectives and Key Results" by Christina Wodtke“Good Strategy/Bad Strategy: The Difference and Why It Matters” by Richard Rumelt“The Strategy Book: How to Think and Act Strategically to Deliver Outstanding Results” by Max MckeownWant to Build Your Strategic Confidence?If this episode has made you reflect on your own strategic impact, you might enjoy learning more about Fay’s:Inspiring HR Leadership Programme– designed to help existing and aspiring HR leaders build confidence, credibility and influenceHR Leadership Impact Assessment– a free self-assessment to help you reflect on your strengths and development areasThe Essential HR Planner– created to help HR professionals stay focused on what really mattersOther relevant HR Coffee Time Episodes:'Operate Strategically' HR Coffee Time Podcast PlaylistEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Have you ever been told you’re “not strategic enough” after an HR interview – even though you know you are?In this solo episode of HR Coffee Time, Fay Wallis tackles one of the most frustrating pieces of feedback HR professionals receive when applying for Head of HR, HR Director, Head of People or People Director roles.In this episode, Fay breaks down what 'being strategic' means in a practical, accessible way and shares three simple but powerful ways to prove you’re strategic in your next HR interview – without sounding corporate or forced.In this episode, you’ll learn:What “being strategic” actually means in practice – and why it often feels so vagueHow using one specific word can make interview panels see your thinking more clearlyA common mistake HR candidates make when answering interview questions – and how to fix itHow to turn everyday HR examples into clear, strategic stories with business impactThe types of interview questions that signal strategic thinking straight awayFay also shares practical examples you can adapt for your own interviews, helping you move beyond listing what you’ve done to explaining why it mattered.Whether you’re actively interviewing or simply want to feel more confident talking about your strategic contribution, this episode will help you articulate your value far more effectively.Useful LinksConnect with Fay Wallis on LinkedInVisit Fay’s Bright Sky HR websiteLearn aboutThe Essential HR PlannerLearn about Fay’sInspiring HR leadership development programmeOther relevant HR Coffee Time Episodes'Operate Strategically' HR Coffee Time Podcast PlaylistEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Do you ever leave a leadership meeting wishing you’d said something – only to replay it later and think, “Why didn’t I speak up?”In this solo episode of HR Coffee Time, Fay explores why speaking up in leadership meetings can feel so daunting (even when you know you have something valuable to contribute). She shares practical, realistic ways to build confidence in those moments.This episode is especially for HR and People professionals who find themselves second-guessing their ideas, worrying about being challenged, or holding back because the meeting feels high-stakes or fast-paced. Drawing on her coaching experience, Fay unpacks strategies to help.In this episode, you’ll hear:Why imposter feelings often show up more strongly in leadership meetings – and why that doesnotmean you do not belong thereHow your nervous system plays a big role in confidence, and simple ways to feel calmer and more grounded in the momentBreathing, grounding, and physical techniques you can use before and during meetingsThe different kinds of value you bring to leadership conversations – beyond having the “perfect” answerWhy you do not need to be the loudest voice in the room to make an impactPractical strategies to make speaking up feel more manageable, including:Setting a small, realistic goal for your contributionShaping meetings in advance so you are not waiting for the “right moment”Using professional phrases that buy you thinking timeHow to zoom out and remember that one meeting does not define your credibilityWhy confidence grows through familiarity and practice – not by forcing yourself to be someone you are notUseful LinksConnect with Fay Wallis on LinkedInVisit Fay’s websiteThe Essential HR Planner websiteLearn about Fay’sInspiring HR Leadership ProgrammeOther Relevant HR Coffee Time EpisodesEp 86: How to stop other people taking credit for your ideas in meetingsBuild Your Professional Skills - HR Coffee Time Podcast PlaylistEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

The start of a new year is the perfect moment to pause and think differently about goal setting, especially when you work in HR or a people role where expectations, pressure and emotional load can be high.In this episode, Fay Wallis shares her Triple Win Framework, a practical way to set goals that help HR and people professionals deliver real organisational impact, build career momentum and protect their wellbeing at the same time.If you want goals that feel motivating, aligned and supportive of your long-term success, this framework offers a clear place to start.You’ll Hear about:The Triple Win Framework explainedChoosing impactful HR goalsAligning goals to organisational strategyCareer-enhancing skills that matterWhy wellbeing must be a goalUseful LinksThe Build Your Professional Skills PlaylistConnect with Fay Wallis on LinkedInLearn About Fay'sInspiring HR Leadership ProgrammeLearn More AboutThe Essential HR PlannerEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Before we all sprint into 2026, I wanted to create this bonus episode to encourage you to pause and reflect on the year that's just passed. In it, I work my way through the 10 'Look Back to Look Forward' questions from the Essential HR Planner and share my own honest answers - including the achievements I'm proud of, the challenges I faced, what I learned, and the moments that shaped my year both personally and professionally.This episode includes reflections on expanding the Inspiring HR Leadership Programme, navigating the realities of running a business, experimenting with video, taking a long break from the podcast, and working through some unexpected moments of vulnerability along the way. My hope is that by sharing my experience, you'll feel encouraged to complete the exercise yourself and head into 2026 with more clarity and intention.Helpful LinksThe Essential HR PlannerThe free HR Leadership Impact AssessmentRead the full blog version of my reflectionsConnect with me on LinkedInLearn more about theInspiring HR Leadership ProgrammeEnjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

5 Brilliant HR Books That Deserve a Spot Under Your Christmas Tree!If you work in HR and you’re not sure what to ask for this Christmas – or you’d love to buy a thoughtful, genuinely useful gift for an HR colleague – this episode is for you.Fay Wallis shares five brilliant HR book recommendations she’s read this year. Each one supports HR professionals in a slightly different way – from building resilience and confidence, to shaping culture, developing better people practices, and setting yourself up for a successful year at work.All of the books recommended are practical, thoughtful, and grounded in real HR challenges.Book Recommendations from This EpisodeThe Little Book of HR Resilience: Practical Strategies for Busy People Professionals – Dr Felicity Baker & Dr Jo BurrellThe HR Confidence Playbook: The essential guide to being seen, heard, and respected in HR - by Kirsty Baggs-MorganWork Rules!: Insights from Inside Google That Will Transform How You Live and Lead - by Laszlo BockLet’s Talk Culture: The conversations you need to create the team you want - by Shane Michael HattonThe Essential HR Planner – by Fay WallisUseful LinksConnect with Fay Wallis on LinkedInVisit Fay’s websiteLearn about Fay’sInspiring HR leadership development programmeHR Coffee Time Episodes to Listen to NextEp 35: Helping Teams Thrive with Personal User ManualsEp 123: Avoid Burnout - How to Spot Signs Of Stress & Take Action (with Dr Jo Burrell)Ep 146: Lessons in HR Leadership: How to Succeed as a Chief People Officer: (with John Scrooby)Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

What’s the best way to land your first Chief People Officer or CHRO role?In this episode, Fay Wallis breaks down the four most common routes that real CPOs have taken to step into the top people leadership job for the very first time. You’ll also hear short clips from several CPO guests who generously shared their stories and insights.You’ll hear about:Four routes into first CPO rolesInternal discussions leading to job title changesBeing headhunted by executive recruitersStrengthening your LinkedIn profileApplying directly for senior HR rolesPreparing for high-level interviewsPitching for promotion with a business caseUseful LinksConnect with Fay Wallis on LinkedInVisit Fay’s websiteLearn about Fay’sInspiring HR leadership development programmeBuy a copy of The Essential HR PlannerOther Relevant HR Coffee Time EpisodesEp 31:3 little-known LinkedIn features which will help you get your next jobEp 106:7 types of posts to share on LinkedIn that will help your HR careerEp 149: The CPO Job Application That Worked, Strategic vs Operational HR, and Why Compassion Matters (with Funmi Onamusi):Audio link:https://brightskyhr.co.uk/hr-coffee-time-podcast/149/YouTube link:https://youtu.be/n-zYslILExc?si=dIJFbWDgo2SWlcUzEp 154: Step-by-Step Career Advice to become a successful CHRO/CPO (with Nicola Lyons):Audio link:https://brightskyhr.co.uk/hr-coffee-time-podcast/154/YouTube link:https://youtu.be/tdqjSSbKMmM?si=WpaKhorECI5-ieFkEp 147: How to Become a Successful Chief People Officer: Insider insights (with Kanika Mehra):Audio link:https://brightskyhr.co.uk/hr-coffee-time-podcast/147/YouTube link:https://youtu.be/R31JrBpT490?si=fikKsO8dJBahIRpxEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

If the idea of improving your business acumen feels intimidating, this episode will help make it feel achievable and clear. Host, Fay Wallis, breaks down what business acumen really means for HR and why it has nothing to do with being “naturally commercial” and everything to do with curiosity, awareness and understanding how your organisation works.To make building business acumen feel even more practical, Fay brings in insights from three recent Chief People Officer guests: Kanika Mehra, Jane Beeston and Dotty Day. Although each appeared on the show to share their experiences of becoming a CPO, their advice applies to every stage of an HR career.By the end, you’ll walk away with clear, actionable steps you can start using straight away. And one of the three tips might surprise you.Ready to make business acumen feel less daunting? It’s simpler than you think.You’ll hear about:What business acumen really meansWhy curiosity beats expertiseUnderstanding customers and service usersGetting involved outside HRLearning from Finance colleaguesQuestions to ask your finance teamWays to grow confidence with numbersUseful LinksConnect with Fay Wallis on LinkedInVisit Fay’s websiteLearn about Fay’sInspiring HR leadership development programmeLearn more aboutThe Essential HR PlannerOther Relevant HR Coffee Time EpisodesEp 147 with Kanika Mehra:How to Become a Successful Chief People Officer: Insider Insights(Audio version)Ep 147 with Kanika Mehra:How to Become a Successful Chief People Officer: Insider Insights(Video version)Ep 148 with Jane Beeston:Skills That Shape a Great CPO: Communication, Coaching & Curiosity(Audio version)Ep 148 with Jane Beeston:Skills That Shape a Great CPO: Communication, Coaching & Curiosity(Video version)Ep 151 with Dotty Day:Could an Interim CPO/CHRO Role Be Your Perfect Career Option?(Audio version)Ep 151 with Dotty Day:Could an Interim CPO/CHRO Role Be Your Perfect Career Option?(Video version)Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

If you’ve ever wondered what truly separates an HR Director from a Chief People Officer (CPO) or CHRO, you’re not alone. It’s a common question, and after months of speaking with incredible CPOs for this series, a powerful theme kept coming up again and again.In this episode of HR Coffee Time, host Fay Wallis shares the one big difference that defines the step up, a shift that’s far more about mindset and perspective than job title. You’ll hear clips from Chief People Officers including John Scrooby, Dotty Day, Lorna Bains, Dr Andy Stephenson, and Nebel Crowhurst as they describe what changed for them when they made the move.Fay also shares a monster truck analogy that brings this transformation to life, from leading your HR function to steering the entire business. Whether you’re already operating at that level or preparing for the next step, this episode will help you see what it really means to become a business leader, not just a people leader.Join us for reassurance and advice on making that leap.You’ll Hear about:The defining difference between HR Director and CPO rolesWhy the CPO role is about leading the businessA monster truck analogy that brings the concept to lifeInsights from five experienced Chief People OfficersHow to start developing business acumen for your next stepUseful LinksConnect with Fay Wallis on LinkedInVisit Fay’s websiteLearn about Fay’s Inspiring HR leadership development programmeOther Relevant HR Coffee Time EpisodesEpisode 146 with John Scrooby - Lessons in HR Leadership: How to Succeed as a Chief People OfficerEpisode 151 with Dotty Day – Could an Interim CPO/CHRO Role Be Your Perfect Career Option?Episode 153 with Lorna Bains – Inside the Fractional CPO/CHRO Role – What It Involves & How to SucceedEpisode 155 with Dr Andrew Stephenson – The Mindset, Skills & Plan to Become a Successful Chief People OfficerEpisode 156 with Nebel Crowhurst – Why Chief People Officers Need Strong Networks (And How to Build Yours)Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

Why do Chief People Officers need strong networks — and how can you build one that truly supports you?In this episode of HR Coffee Time, host Fay Wallis is joined by Nebel Crowhurst, who’s featured on the HR Most Influential list several years running and has held senior roles with Virgin, River Island, Roche, and Reward Gateway.Nebel talks about the realities of being a CPO — the highs, the pressures, and how she protects her wellbeing — along with brilliant advice on building your own community of support (even if you find networking uncomfortable).In this episode, you’ll learn:The key differences between being an HR Director and a Chief People Officer.How to protect your boundaries and wellbeing in a demanding role.What it means to be a business leader, not just a functional one.How to reframe networking into “building your community.”Practical tips for creating and nurturing a supportive network.Nebel also explains her move into fractional CPO work, what it involves, and why this model is becoming increasingly popular in growing organisations.🎧 Listen next:Ep 11: Networking – the three most important networks for your careerEp 16: How to become more confident about networkingEp 90: How a Personal Board can help solve your challenges at workEp 153: Inside the Fractional CPO/CHRO Role – what it involves and how to succeed📚 Resources & Links:Connect with Fay on LinkedInConnect with Nebel on LinkedInFay's websiteNebel’s websiteNebel’s LinkedIn article:The Rise of The Fractional CPOEmotional Intelligence qualification mentioned: EQ-i 2.0 (via MHS Assessments)HR Leaders UnconferenceEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

There’s so much more to becoming a successful Chief People Officer (CPO) or CHRO than experience alone - it’s about building the mindset, skills and plan that help you succeed and make an impact.In this episode of HR Coffee Time, host Fay Wallis is joined by Dr Andrew Stephenson, Chief People Officer at Equiniti, who has held CPO roles in three major international businesses. Under his leadership, Equiniti has become a Top Employer in the UK, US and India, winning multiple CIPD and HR Excellence Awards, and Andy himself has been named one of the CIPD’s HR 30 under 30 leaders.You’ll hear Andy’s thoughts on:How he created his first Chief People Officer role and convinced the board he was the right person for itTurning strategy into a simple, one-page plan (and why clarity matters more than volume)The difference between HR Director and CPO roles – and what it means to work on the business, not in itHabits and diary practices that help him (and his team) perform at their bestPractical ways to protect mental health and prevent burnout in a senior roleThe importance of lifelong learning – and how his curiosity led to “accidentally” earning a doctorateHis advice for aspiring CPOs on building commercial awareness, gaining breadth, and backing yourselfUseful LinksConnect with Fay Wallis on LinkedInVisit Fay’s websiteLearn about Fay’sInspiring HR leadership development programmeConnect with Dr Andrew Stephenson on LinkedInOther Relevant HR Coffee Time EpisodesEpisode 1:How to Feel More Confident at WorkEpisode 43:The One Thing That Will Boost Your Resilience Throughout Your HR Career (With Tom Cleary)Episode 123:Avoid Burnout – How to Spot Signs of Stress and Take Action (With Dr Jo Burrell)Episode 108:HR Leadership – How to Create a Simple but Powerful One-Page Strategy (With Dr Max McKeown)Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

What does it take to land your first Chief Human Resources Officer (CHRO) or Chief People Officer (CPO) role – and succeed once you’re in it?In this episode of HR Coffee Time, host Fay Wallis is joined by Nicola Lyons, Group CHRO at Getlink Group. With more than 15 years of international experience leading transformation and culture change, Nicola shares a wide range of valuable insights from her career. One of the highlights of this conversation is her clear, step-by-step advice on how to secure a CHRO/CPO role and succeed once you’re in it.From career planning and building visibility, to working with headhunters and handling the step up, Nicola’s guidance is packed with practical tips you can put into action straight away.You’ll hear Nicola’s thoughts on:What makes her role as Group CHRO uniqueHow her network opened the door to her first CHRO opportunitySmart ways to build visibility with headhunters and recruitersThe value of career planning and feedback in preparing for the step upThe biggest shift when moving into a CHRO rolePractical habits that support success and wellbeingWhether you’re aiming for a CPO/CHRO position or want to strengthen your career in HR, you’ll come away with a wealth of actionable insights from Nicola’s experience.Useful LinksConnect with Fay Wallis on LinkedInVisit Fay’s websiteLearn about Fay’s Inspiring HR leadership development programmeBuy a copy of The Essential HR PlannerConnect with Nicola Lyons on LinkedInBooks Mentioned in This EpisodePlease note - book links are Amazon affiliate links. This means Fay may earn a small commission from Amazon if you make a purchase through them. Your First 100 Days– Niamh O’KeeffeThe Strategy Book– Dr Max McKeownHead and Heart: The Art of Modern Leadership– Kirstin FergusonOther Relevant HR Coffee Time EpisodesEpisode 31: Three Little-Known LinkedIn Features to Help You Get Your Next JobEpisode 106: Seven Types of Posts to Share on LinkedIn That Will Help Your HR CareerEpisode 78: 5 Tips to Get Useful Feedback at Work to Help Your HR/People CareerEpisode 37: The First 100 Days Plan to Succeed in Your New HR Leadership Role (With Niamh O’Keeffe)Episode 108: HR Leadership: How to Create a Simple but Powerful One-Page Strategy (With Dr Max McKeown)Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified when new episodes are released – and get free career tips, tools, and resources.

What does it really mean to be a fractional Chief People Officer (CPO) or Chief Human Resources Officer (CHRO) – and could it be the right next step in your career?In this episode of HR Coffee Time, host Fay Wallis is joined by Lorna Bains, a hugely experienced HR and business transformation leader who has thrived as a fractional CPO for the past seven years. Lorna lifts the lid on what the role involves, why more organisations are choosing fractional HR leadership, and the habits and practices that help her succeed.As part of the special CPO/CHRO series – where each guest answers the same nine listener-chosen questions – Lorna becomes the 8th CPO to share her story. She also offers down-to-earth advice on handling imposter feelings, building your network, and remembering that you don’t need all the answers to succeed.You’ll hear Lorna’s thoughts on:What makes the fractional CPO role differentThe team structures and “scaffolding” that allow fractional leadership to workWhy building strong networks and communities is crucialThe skills, habits, and practices that have most helped her succeedHow to stay future-focused and “look around the corner” as a strategic HR leaderHandling the biggest challenges of the roleWhether you’re curious about the growing trend of fractional HR leadership, considering the CPO/CHRO path, or simply looking to strengthen your own impact as an HR professional, you’ll find plenty of insights and encouragement in this conversation.Useful LinksConnect with Fay Wallis on LinkedInVisit Fay’s websiteLearn about Fay’sInspiring HR leadership development programmeLorna’s website:Vilo ConsultingThe Personal Boardroom framework (by Zella King)Other Relevant HR Coffee Time EpisodesNetworking:Episode 11:Networking – The Three Most Important Networks for Your CareerEpisode 15:How Networking Can Help Your CareerEpisode 16:How to Become More Confident About NetworkingEpisode 101:How to Build Confidence With Networking for HR Career Success (With Yvonne Walsh)Personal Board:Episode 21:The 8 People Who Will Set You Up for Career Success (With Sharon Peake)Episode 90:How a Personal Board Can Help Solve Your Challenges at WorkImposter Syndrome:Episode 36:Four Simple but Powerful Techniques to Banish Imposter Syndrome (With Joanna Lott)Episode 107:The Impact of Imposter Syndrome at Work & How to Tackle It Head-On (With Aoife O’Brien)Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.

How do you prove the true value of HR so the business takes you seriously – and appoints you as Chief People Officer?In this episode of HR Coffee Time, host Fay Wallis is joined by Leah Carnegie, Chief People Officer at Lottoland. Leah shares her journey from VP of People to CPO, explaining how she made sure HR wasn’t just seen as a support function but as a vital business partner.As part of our special CPO/CHRO series – where each guest answers the same nine listener-chosen questions – Leah becomes the 7th CPO to share her story. Along the way, she offers candid insights into job titles, the mindset shift from “doing” to “thinking,” and the emotional weight of senior HR roles.You’ll hear Leah’s thoughts on:The moment she realised HR had to be at the top table – and how she secured her seatThe difference between VP/Director roles and the remit of a CPOWhy business acumen is non-negotiable for HR leadersHow coaching skills, feedback, and psychological safety underpin her leadership styleThe emotional challenges of the role – and the wellbeing practices that helpPractical advice for aspiring and first-time CPOsWhether you’re aiming for a CPO/CHRO role, or want to build confidence and influence in your current one, there’s plenty of inspiration to take from Leah’s experience.Useful LinksConnect with Fay Wallis on LinkedInVisit Fay’s websiteLearn about Fay’sInspiring HR leadership development programmeConnect with Leah Carnegie on LinkedInDisruptive HR resources and HRBP workshopsIDEO podcastHyper IslandOther Relevant HR Coffee Time EpisodesEpisode 78:5 Tips to Get Useful Feedback at Work to Help Your HR/People CareerEpisode 99:How Mediation Skills Can Help You Resolve Conflict at Work (With Pete Colby)Episode 53:Why Coaching Skills Can Help Your HR Career (& How to Develop Them), with Charlie WarshawskiEpisode 130:Build Managers’ Confidence and Skills With ‘The Coaching Two-Step’, with Jude SlaterBooks Mentioned in This Episode(Please note the links shared are affiliate links, so, Fay will receive a small commission from Amazon if you choose to purchase them)HR Disrupted: It’s time for something different – Lucy AdamsThe HR Change Toolkit: Your complete guide to making it happen – Lucy AdamsEnjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode of HR Coffee Time is released – and get free career tips, tools, and resources.

Could an interim Chief People Officer or interim Chief Human Resources Officer role be your perfect career move? In this episode, we explore what the job is really like, the skills that help you succeed, and how to decide if it’s the right path for you.HR Coffee Time Host, Fay Wallis, is joined by Dotty Day, an experienced interim CPO, strategy consultant, and founder of Nu Leaf (supporting ambitious businesses with fractional HR leadership and practical, people-first strategies). She’s also the founder of gighrly, a thriving business club for HR freelancers and consultants.As part of our special CPO/CHRO series – where each guest answers the same nine listener-chosen questions – Dotty becomes the 6th CPO to share her insights. She talks about her unconventional path to the role, the realities of interim work, and valuable advice for all ambitious HR professionals.You’ll hear Dotty’s thoughts on:Why developing your commercial acumen should include learning from marketing as well as financeHow to say “no” without damaging relationships – and why it matters for avoiding burnoutA practical influencing strategy to get buy-in for your ideas before the meeting even startsAvoiding HR jargon and using the language of the businessThe mindset and adaptability needed to thrive in interim workWhether you’re aiming for a CPO/CHRO role, considering interim work, or just want to strengthen your leadership skills, there’s plenty to take away from this conversation.Useful LinksConnect with Fay Wallis on LinkedInVisit Fay’s websiteLearn about Fay’sInspiring HR leadership development programmeConnect with Dotty Day on LinkedInVisit Nu Leaf– Dotty’s consultancyVisit gighrly– Dotty’s business community for HR freelancers and consultantsOther Relevant HR Coffee Time EpisodesEpisode 7:What To Do When There Aren’t Enough Hours in the DayEpisode 86:How to Stop Other People Taking Credit for Your Ideas in MeetingsEpisode 103:Career Options in HR – Is Contracting the Perfect Fit for You? (With Eleanor Minshall)Episode 123:Avoid Burnout – How to Spot Signs of Stress & Take Action (With Dr Jo Burrell)Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode of HR Coffee Time is released – and get free career tips, tools, and resources.

What if there’s no Chief People Officer role in your organisation - but you know it needs one, and you think you’re the right person for it?In this episode of HR Coffee Time, host Fay Wallis is joined by Victoria Pounder, Chief People Officer at Moore Kingston Smith - a multi-disciplinary firm providing audit, accountancy, advisory and tax services to a diverse range of clients. Victoria shares her inspiring journey of growing with the firm over 14 years - from being the first Head of HR to HR Director, and eventually making the case for a brand-new Chief People Officer role that she then stepped into.She talks openly about what the step up has been like so far, how she’s built influence and trust over time, and how she’s stayed focused on culture during rapid growth and change. There’s plenty to take away - especially if you’re aiming for a CPO role yourself, or want to lead with more impact and confidence in your current one.Chapters From This Episode[00:00] Welcome and introduction to Victoria Pounder[01:00] Creating a CPO role from scratch[03:20] Building the business case and going through the panel interview process[04:03] The differences between being an HRD and a CPO[06:40] The importance of influence in the CPO role[08:51] How trust helped her lead behind the scenes[12:32] Key skills and habits that have helped her succeed[14:45] How a non-HR project changed her perspective[18:17] Culture, growth and protecting values under pressure[23:06] Balancing career, family and mental wellbeing[25:19] The role of HR communities[27:08] Advice for aspiring CPOs[28:22] Final advice for new CPOs[37:16] Book recommendation and conclusionUseful LinksConnect with Fay Wallis on LinkedInVisit Fay’s websiteLearn about Fay’s Inspiring HR leadership development programmeConnect with Victoria Pounder on LinkedInEvolving HR – ‘Getting the Board on Board’ webinarThe HR Ninjas on LinkedInThe HR Ninjas Facebook GroupBook Recommendation From This EpisodeHR Disrupted by Lucy Adams (Amazon affiliate link – Fay will earn a small commission from Amazon if you choose to purchase the book via this link)Other Relevant HR Coffee Time EpisodesEpisode 18: Future-Proofing Your Career, with Karen MoranEpisode 136: How to Shape a Winning Workplace Culture When You Work in HR, with Annabelle Lawson & Paula BrockwellBuild Your Confidence Playlist: A collection of HR Coffee Time podcast episodes to help you overcome self-doubt and build your confidenceEnjoyed This Episode? Don’t Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

What makes a job application for the Chief People Officer role stand out, how do you balance being strategic and operational in HR, and why is compassion such an important leadership strength?In this episode of HR Coffee Time, host Fay Wallis is joined by Funmi Onamusi, Chief People Officer at Sussex Partnership NHS Foundation Trust. Funmi shares her inspiring and non-traditional journey to becoming a CPO - including the bold, values-led approach she took when applying for the role, and the importance of carving out strategic thinking time once she got there.She also opens up about the pressure that can come with being a Black woman in senior leadership, and how she has channelled that pressure into role modelling compassionate leadership for others.Whether you're aiming for a CPO role, want to be more strategic, or become a more impactful leader, you’ll come away with practical ideas, honest reflections, and real-life insight into what it takes to lead well in HR at the highest level.Chapters From This Episode[00:00] Welcome and introduction to Funmi Onamusi[04:06] Funmi’s route to becoming a CPO[06:50] Funmi’s job application approach[09:03] How she prepared for the interview[13:33] The difference between the HR Director & CPO roles[18:45] Advice on how to move from operational to strategic[23:33] How the role was different to what she had expected[27:55] Maintaining mental wellbeing in such a demanding role[34:12] The skills, habits and practices that have helped her succeed[41:14] The biggest challenges Funmi has experienced as a CPO[49:56] Funmi’s advice for aspiring CPOs[56:52] Courses and qualifications that have been useful for Funmi[01:00:00] Final thoughtsUseful LinksConnect with Fay Wallis on LinkedInVisit Fay’s websiteLearn about Fay’s Inspiring HR leadership development programmeConnect with Funmi Onamusi on LinkedInVisit Funmi’s websiteFunmi’s ’10 Power Moves’Learn about Funmi’s CIC: The Breaking Hundred CircleEnjoyed This Episode? Don’t Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools, and resources by signing up to receive the free weekly HR Coffee Time email.

Which skills really make the difference at the top of the HR profession?In this episode of HR Coffee Time, you'll meet the brilliant Jane Beeston, Chief People Officer at Colart. With nearly 40 years of experience in HR – spanning generalist roles, transformation, and international work – Jane has a huge amount of insight to share.We learn from her about the shift from HR Director to CPO, what the role really involves, and how she’s built strong relationships with her CEO and board. Jane talks openly about the communication skills she’s had to develop, how coaching training changed the way she works, and why staying curious (and occasionally sticking her nose into things!) has helped her make a bigger impact.Whether you’re working towards a CPO role or simply want to grow in confidence and influence, there’s plenty to take away from Jane’s story.Chapters from This Episode[00:00] Welcome & introduction to Jane[02:00] Jane’s path to becoming a CPO[04:00] Why the CEO relationship really matters[07:00] What changes when you move into a CPO role[08:00] What a board does (and how to work with them)[10:30] How Jane improved her communication skills[12:00] Staying connected across a global team[14:00] Getting your message to stick across the business[15:00] Why coaching skills have made such a difference[16:00] How curiosity helps you grow and influence[18:00] Common challenges in the CPO role[19:00] How Jane approaches communication in practice[22:00] Looking after your wellbeing in a demanding role[24:00] You don’t have to do it all alone[25:00] Advice for anyone who wants to be a CPO one day[27:30] Jane’s experience of cross-functional projects[30:00] Prioritising what matters most[32:00] If you’re stepping into a CPO role: own it![34:00] Courses and continuous learning that helped[36:00] Learning to work across different countries[37:30] Final thoughts and thank youUseful LinksConnect with Fay on LinkedInFay’s websiteFay’s HR leadership programme – Inspiring HR LeadershipConnect with Jane Beeston on LinkedIn Other Relevant HR Coffee Time EpisodesEpisode 53: Why Coaching Skills Can Help Your HR Career (and How to Develop Them) with Charlie WarshawskiEpisode 130: Build Managers' Confidence and Skills with the Coaching Two-Step with Jude SlaterEpisode 43: The One Thing That Will Boost Your Resilience Throughout Your HR Career with Tom ClearyEpisode 32: How to Write Work Emails That Get Results with Kim ArnoldEpisode 95: How to Build Trust in a Hybrid World Through Email with Kim ArnoldEnjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

What does it really take to become a successful Chief People Officer – and how can you prepare for the step up?In this episode of HR Coffee Time, Fay Wallis is joined by Kanika Mehra, an inspiring CPO with over 20 years of global HR experience. Having worked in fast-paced environments ranging from global giants like Amazon to scaling organisations going through rapid transformation, Kanika shares what helped her make the move into a CPO role – and what it’s really like once you get there.From building commercial acumen and using data to tell compelling stories, to managing pressure, leading through change and staying true to your values – this conversation is packed with practical insights to support you on your own HR leadership journey.Chapters from This Episode[00:00] Introduction[02:12] Meet Kanika Mehra[02:25] How she got her first CPO role[03:23] The role LinkedIn played – and how to improve your profile[07:00] The differences between being a Head of People or HR Director vs a CPO[09:27] Making big decisions[14:02] Learning to lead without having all the answers[17:50] Developing confidence and decisiveness[22:51] Why business acumen is essential – and how to build it[27:45] Becoming confident with data and storytelling[33:12] Her biggest challenge as a CPO[34:03] Balancing employee experience with business priorities[37:59] Maintaining mental wellbeing in a high-pressure role[40:08] The importance of values alignment[42:38] Advice for anyone who’d like to be a CPO[45:41] Advice for first-time CPOs[49:57] Courses and books that have helped Kanika succeed[52:36] Wrap-up and other HR Coffee Time podcast episode recommendationsUseful LinksConnect with Fay on LinkedInFay’s websiteConnect with Kanika Mehra on LinkedInBook Recommendations from the Episode(Book links are Amazon affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through them.)My Life in Full: Work, Family and Our Future – Indra NooyiData-Driven HR: How to Use Analytics and Metrics to Drive Performance – Bernard MarrWorking Backwards: Insights, Stories, and Secrets from Inside Amazon – Colin Bryar and Bill CarrExcellence in People Analytics – Jonathan Ferrar and David GreenOther Relevant HR Coffee Time EpisodesEpisode 22: How to handle conflict at workEpisode 31: 3 little-known LinkedIn features which will help you get your next jobEpisode 35: Helping teams thrive with personal user manualsEpisode 47: Discovering your values to help your HR careerEpisode 106: 7 types of posts to share on LinkedIn that will help your HR careerEnjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

If you’ve ever wondered what it really takes to succeed as a Chief People Officer - or whether stepping into the role might be right for you - this episode of HR Coffee Time is here to help.Host Fay Wallis is joined by John Scrooby, Chief People Officer at tech company Masabi. John shares honest and thought-provoking insights about what the role really involves, the challenges it brings, and how to navigate them. From taking ownership beyond your remit, to managing your wellbeing in a high-pressure role, and showing up as a values-driven, emotionally honest leader - this is a must-listen for anyone aiming to grow their HR leadership career.John also reflects on his journey from his tech career to HR, explains what helped him make the transition, and gives advice for anyone looking to lead with impact.Chapters from This Episode[00:00] Introduction[00:54] Why this series of episodes exists[03:25] Meet John Scrooby[03:55] How John got his first CPO role[08:41] What he thought HR was - vs what he discovered[10:39] The difference between being a Head of HR or HR Director and a CPO[14:37] Advice for HR professionals nervous about stepping up[17:20] Why peer support matters[18:10] Vulnerability, leadership and mental health[25:07] How John maintains his mental wellbeing[29:43] Skills and habits that have helped him succeed[32:15] John’s advice for anyone who would like to be a CPO one day[36:21] His biggest challenge as a CPO[41:24] How to get invited in as an HR leader[44:51] His top piece of advice for new CPOs[46:38] Courses or qualifications—are they essential?[49:08] ConclusionUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with John Scrooby on LinkedInPeople Before Strategy: A New Role for the CHRO (HBR article)University of Cambridge Judge Business School – CHRO ProgrammeBook Recommendations from the Episode(Book links are Amazon affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through them).HR Coffee Time’s top book recommendations to thrive in your HR/People careerWork Rules! by Laszlo BockDare to Lead by Brené BrownEnjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Are you aiming for the top HR role - but not sure what being a Chief People Officer (CPO) actually involves, or how to get there?In this special launch episode of the new series of HR Coffee Time, host Fay Wallis is joined by David D’Souza, Director of Profession at the CIPD. Together, they demystify the CPO / CHRO role - exploring what it is, how it differs from other senior-level HR roles (like ‘Head of People’ and ‘HR Director’), and why it’s becoming more common across UK organisations.David shares insight into:Whether you’re already in a senior HR role or are simply curious about what it takes to reach the top, this episode is packed with practical insights and career guidance.Key Chapters[00:00] Introduction to the new series[01:47] Meet David D’Souza, Director of Profession at the CIPD[04:03] What is the Chief People Officer (CPO) role?[05:54] Why CPO roles are becoming more common[07:21] How the role of the CPO is evolving[10:04] Challenges and responsibilities of CPOs[13:13] Work-life balance and C-suite expectations[18:15] Skills for success as a CPO[20:56] Understanding governance[24:00] How to build knowledge and confidence for the role[23:56] CIPD resources and support[33:38] Wrap-up and useful episode linksUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with David D’Souza on LinkedInCIPD MembershipCIPD Experience AssessmentCIPD Learning HubCIPD Local BranchesCIPD Online CommunityCIPD Aspiring HRD ProgrammeCIPD Mentoring SchemeRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

This episode is a little different from usual, as I’ll be sharing some exciting updates about the future of the podcast. After three and a half years of releasing episodes every week, I’m taking a short sabbatical to prepare for the next stage ofHR Coffee Time - and I’d love your input to help shape it!In This Episode, You'll Hear About:[00:00] Why I'm taking a short break – Why now feels like the right time to pause and refresh.[02:10] The two key challenges I keep seeing in HR careers – How a lack of confidence, clarity, and role models is holding HR professionals back.[04:49] How conversations helped shape my next steps – The advice and insights that led to the idea of evolving the podcast.[09:05] From book idea to podcast interviews – How an unexpected conversation with a fellow career coach changed my thinking.[10:57] Why HR Coffee Time is evolving instead of stopping – A reassuring conversation that helped me realise I don’t need to start a whole new podcast.[12:39] Batch recording & smarter time management – How I plan to make the podcast more time-efficient while improving the quality of content.[15:02] I’d love your help! – How you can share your thoughts on the interview questions and suggest great Chief People Officers (CPOs) and Chief HR Officers (CHROs) to be guests on the show.Podcasts Mentioned in This EpisodeHR Coffee Time episode 123: Avoid Burnout: How to Spot Signs of Stress and Take Action, with Dr Jo BurrellHR Coffee Time episode 32: Diversity & Inclusion at Work – 7 Mistakes to Avoid (& What to Do Instead), with Dr. Jonathan Ashong-LampteyNicola Semple's podcast: The Career Confidence PodcastDr Jonathan Ashong-Lamptey's podcast: The Element of InclusionVerena Hefti's podcast: Big Careers, Small ChildrenWays to Get InvolvedTake the HR Coffee Time Next Chapter Survey – Help shape the podcast by sharing your thoughts on the questions I should ask my future guests. You can find the survey here: bit.ly/HRCTNEXTCHAPTERRecommend a Guest – Do you know an inspiring Chief People Officer or Chief HR Officer? Or are you one yourself? I’d love to hear from you!Get in Touch –Connect with me on LinkedInEmail me at [email protected] Subscribe to the HR Coffee Time NewsletterIf you’d like to be the first to hear when the new format of HR Coffee Time is live, sign up for the HR Coffee Time newsletter! You’ll also get career and leadership tips straight to your inbox, along with updates on new podcast episodes and helpful resources.Thank You for Your Support!The podcast will be back at the end of April 2025 with a fresh new format. In the meantime, I hope my journey of refining this idea encourages you to explore your own. Sometimes, the best way to gain clarity is to start talking about it.I can’t wait to bring you new conversations, and I look forward to hearing what you think. See you soon!

After completing your CIPD qualification, it can be hard to decide what training to invest in next. In this episode of HR Coffee Time, host Fay Wallis shares four valuable and perhaps surprising training options to help you develop skills that will elevate your HR career: mediation, coaching, negotiation, and facilitation.You’ll hear extracts from earlier episodes featuring expert guests who explain each skill and its benefits. Fay has personally attended training with all the featured experts, so she can confidently recommend their insights and advice.Whether you’re considering what to focus on for your professional development this year or just want to understand how these skills can help you, this episode is packed with ideas and inspiration to guide your next steps.Chapters From This Episode[00:00] Introduction and overview[03:38] Mediation skills with Pete Colby (Episode 99)[08:07] Coaching skills with Charlie Warshawski (Episode 53)[13:59] Negotiation skills with Simon Duncan (Episode 115)[21:23] Facilitation skills with Kirsty Lewis (Episode 110)[26:43] Closing thoughtsUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingThe Essential HR PlannerInspiring HR Leadership ProgrammeLinks & Resources Mentioned in The EpisodeConnect with Pete Colby on LinkedInConnect with Charlie Warshawski on LinkedInConnect with Simon Duncan on LinkedInConnect with Kirsty Lewis on LinkedInMediation skills - Pete Colby’s website: PragmatismCoaching skills - Charlie Warshawski’s website: Love Your CoachingFacilitation skills – Kirsty Lewis’ website: School of FacilitationGartner’s Model of a World-Class CHROThe CIPD’s Profession MapOther Relevant HR Coffee Time EpisodesHR Coffee Time’s ‘Build Your Professional Skills’ Podcast PlaylistEpisode 99: How mediation skills can help you resolve conflict at work, with Pete ColbyEpisode 53: Why coaching skills can help your HR career (& how to develop them), with Charlie WarshawskiEpisode 110: Why facilitation skills can help your HR career & how to develop them, with Kirsty LewisEpisode 115: Why negotiation skills can help your HR career & how to develop them, with Simon DuncanEpisode 130: Build managers’ confidence with ‘The Coaching Two-Step’, with Jude SclaterBook Recommendations Shared on HR Coffee Time(Book links are Amazon affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through them).HR Coffee Time’s top book recommendations to thrive in your HR/People career‘Think Like a Coach: Empower your team through everyday conversations’ by Jude SclaterRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Do you want to set yourself up for success for the year ahead? In this episode of HR Coffee Time, host Fay Wallis is joined by Dr Ben Levy, creator of the ABCME® framework, to explore the five key factors that can make all the difference when it comes to achieving your goals.Dr Ben shares practical insights into how clarity, belief, motivation, and other essential elements influence success, helping you avoid common goal-setting pitfalls. Together, Fay and Ben discuss strategies for creating a clear vision, building motivation, and staying on track - even when the going gets tough.Whether you're aiming to advance your career, tackle a challenging project, or introduce new initiatives in your organisation, this episode is packed with advice to help you achieve your goals with confidence and clarity.Chapters From This Episode[00:00] Introduction[03:22] What is the ABCME® framework?[07:03] The importance of clarity in goal-setting[09:41] Practical tips for getting more clarity[12:08] How to stay motivated with your goals[20:13] Celebrating successes and why it matters[28:43] Confidence-building tip: What would a role model do?Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Ben on LinkedInBen’s website: Make It HappenBen’s free quiz to help you achieve your career goalsStickk.com website (mentioned in the episode to make a commitment to a goal)The Essential HR PlannerOther Relevant HR Coffee Time EpisodesEpisode 141: Look back to look forward – how to reflect on 2024 to set goals for 2025Episode 39: Lost your direction & motivation at work? This one thing might helpEpisode 89: How to reach your HR career goals by understanding your ‘tendency’Book Recommendations From the Episode(Disclosure: book links are affiliate links which means Fay will earn a small commission from Amazon if you make a purchase through them)Tiny Habits: Why Starting Small Makes Lasting Change Easy, by BJ FoggThink Big: Take Small Steps and Build the Career You Want, by Dr Grace LordanRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

As the year comes to a close, taking time to reflect on 2024 can be a wonderful way to celebrate your successes and uncover inspiration for your goals in 2025.It’s so easy to fall into the trap of focusing on what didn’t go to plan or overlooking achievements, thanks to the negativity bias we all experience. Add to that the recency bias—where only the most recent events stick in our minds—and it’s no wonder we often lose sight of the bigger picture.In this episode, I’ll guide you through 10 powerful reflection questions from The Essential HR Planner to help you push past these biases, recognise all you’ve accomplished this year, and approach 2025 with confidence and clarity. And to show that I’m right there with you, I’ll share my own answers to the questions too.Whether you’re using The Essential HR Planner or simply jotting down notes as you listen, this episode of HR Coffee Time is your chance to pause, reflect, and start shaping the year ahead with purpose and positivity.Key Chapters[00:00] Introduction[03:10] Question 1: What did you achieve? - Small wins are just as noteworthy as big ones[09:06] Question 2: What did you do to help others?[11:35] Question 3: What are you proudest of from 2024?[13:02] Question 4: What did you do for your wellbeing during the past year?[15:50] Question 5: What did you learn during 2024?[21:35] Question 6: Which relationships did you develop and build?[23:22] Question 7: What are you grateful for?[24:22] Question 8: What did you find challenging this year?[27:10] Question 9: What insights do you have from reading through your answers to questions 1-8?[29:32] Question 10: How can these insights influence your goals for 2025?[32:51] ConclusionUseful LinksThe Essential HR Planner websiteConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingFay's blog post: Reflecting on 2024 - looking back to look forwardFay's YouTube channelBook Recommendations(Disclosure: book links are affiliate links which means Fay will earn a small commission from Amazon if you make a purchase through them)Neuroscience for Learning and Development: How to Apply Neuroscience and Psychology for Improved Learning and Training, by Stella CollinsThink Like a Coach: Empower Your Team Through Everyday Conversations, by Jude SclaterChatter: The Voice in Our Head and How to Harness It, by Ethan KrossRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Have you ever been asked to design or deliver a workshop and found yourself worrying whether it will be as good as it could be? Whether you’re preparing your first training session or looking to enhance your facilitation skills, this episode of HR Coffee Time is packed with ideas and resources to help you create training and workshops that are impactful, engaging, and memorable.In this episode, host Fay Wallis reflects on her experience running the first in-person HR Planning Day and shares five brilliant resources that most inspired her when designing the event. You’ll discover practical insights and creative techniques to transform your workshops and training sessions, whether in-person or online.Chapters from This Episode[00:00] Introduction and Overview[03:27] Resource 1: Kirsty Lewis’ online masterclass on workshop design[11:45] Resource 2: The Two-Hour Workshop Blueprint book[22:07] Resource 3: The Flipchart Facebook group[23:37] Resource 4: Neuroscience for Learning and Development book[28:01] Resource 5: The Ten-Minute Trainer book[31:28] ConclusionUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingKirsty Lewis’ website: School of FacilitationThe Flipchart Facebook groupThe Essential HR Planner (hardback & digital versions available)Other Relevant HR Coffee Time EpisodesEpisode 110: Why facilitation skills can help your HR career & how to develop them, with Kirsty LewisBook Recommendations From the Episode(Disclosure: book links are affiliate links, which means Fay will earn a small commission from Amazon if you make a purchase through them)The 2-Hour Workshop Blueprint: Design Fast. Deliver Strong. Without Stress, by Leanne HughesNeuroscience for Learning and Development: How to Apply Neuroscience and Psychology for Improved Learning and Training, by Stella CollinsThe Ten-Minute Trainer: 150 Ways to Teach it Quick and Make it Stick, by Sharon L. BowmanRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

As organisations work to create more inclusive workplaces, some aspects of diversity receive more attention than others. Being able to express religious beliefs at work is an area that often remains unexplored despite its significance to many employees. In this episode of HR Coffee Time, host Fay Wallis is joined by Professor Binna Kandola, senior partner and co-founder of Pearn Kandola, to explore why religious expression matters to the people in your workplace and how organisations can better support this.Binna shares insights from his firm's comprehensive research into religion at work, including findings from their largest-ever survey response. He explains the various aspects of religious expression, discusses both challenges and positive developments in workplace inclusion, and offers practical guidance for HR professionals looking to create more inclusive environments.Chapters from This Episode[00:00] Introduction and Overview[02:02] Meet the Expert: Professor Binna Kandola[04:19] Defining Religious Expression at Work[10:03] Why Religious Expression Matters[18:36] Benefits to Organizations[21:01] Key Research Findings[26:49] Examples of Good Practice[31:23] Book Recommendation[33:28] Conclusion and ResourcesUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Binna Kandola on LinkedInBinna’s website: Pearn KandolaPearn Kandola’s, “Religion at Work Report”Binna’s podcast, Making the World Fairer (on Apple Podcasts)Binna’s podcast, Making the World Fairer (on Spotify)Other Relevant HR Coffee Time EpisodesCreate an Equitable, Diverse & Inclusive Workplace – Podcast Playlist (on the Bright Sky website)Create an Equitable, Diverse & Inclusive Workplace – Podcast Playlist (on Spotify)Book Recommendation From the Episode(Disclosure: book links are affiliate links which means Fay will earn a small commission from Amazon if you make a purchase through them)‘World Religions: The Great Faiths Explored and Explained’ by John BowkerLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

When you're in a busy HR or People role, finding time for strategic work can feel incredibly challenging. There are always urgent issues that need your attention and endless tasks on your to-do list. However, strategic work often has the greatest impact - helping you craft an organisation where people are proud to work, can thrive, and are empowered to drive the organisation forward.In this episode of HR Coffee Time, host Fay Wallis shares five practical tips to help you carve out time for strategic work, even when you're incredibly busy. These tips will help you overcome common barriers and create the space needed to focus on work that drives meaningful organisational change.Key Points from This EpisodeIntroduction and welcomeTip 1: Build your confidence about being strategicTip 2: Schedule dedicated time for strategic workTip 3: Make the most of AI to free up timeTip 4: Remember that less is moreTip 5: Communicate your strategic priorities clearly Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingThe Essential HR PlannerelementsuiteAngela Moyle's eBook: AI for HRAngela' Moyle's eBook: HR's role in AI adoption Other Relevant HR Coffee Time EpisodesOperate Strategically or Create a Powerful HR/People Strategy PlaylistEpisode 102: Boosting Your Strategic Knowledge to Step Up in Your HR RoleEpisode 108: How to Create a Simple but Powerful One Page Strategy with Dr. Max MckeownEpisode 134: Creating an HR Strategy - How to Get Started When You're Feeling StuckEpisode 7: What to Do When You Don't Have Enough Hours in the DayEpisode 92: Time Management Tips to Stay on Top of Your Busy DayEpisode 58: How to Feel More Confident Using Data & Analytics in Your HR RoleBook Recommendations from the EpisodeGood Strategy, Bad Strategy: The difference and why it matters, by Richard RumeltThe One Thing, by Gary Keller Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected]. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Are there lies you're telling yourself at work that feel like cold, hard facts? Whether it's believing you don't deserve a promotion, thinking you're not qualified enough to apply for a different role, feeling guilty about taking time off because everyone "needs" you, prioritising colleagues above your own wellbeing, striving for unrealistic perfection, or feeling you need to be available 24/7 to be seen as an effective HR professional – these self-imposed beliefs can significantly impact your career progress and wellbeing.In this episode of HR Coffee Time, host Fay Wallis is joined by Emma Djemil to help you identify and challenge these unhelpful beliefs that might be holding you back in your HR career.Chapters from This Episode[00:00] Introduction and Overview[03:30] Meet Emma Djemil[05:46] Common Lies in HR: Availability Equals Value[08:29] Proving Your Worth in HR[12:43] Recognising and Challenging Self-Lies[17:11] Understanding Deep-Rooted Fears[17:46] Challenging the Fear of Unavailability[19:21] Recognising and Addressing Mistruths[21:20] Empowerment Through Self-Questioning[25:25] The Power of Internal Validation[29:26] Book Recommendation and Wrap Up[32:09] Final Thoughts and FarewellUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Emma Djemil on LinkedInEmma’s HR ClubEmma’s annual event: The HR Big MeetOther Relevant HR Coffee Time EpisodesHR Coffee Time Podcast Playlist: Build Your ConfidenceBook Recommendation From the Episode‘Feel the Fear and Do It Anyway’ – Susan Jeffers‘The Fix: How to Overcome the Invisible Barriers That Are Holding Women Back at Work’ – Michelle P. KingAll the book recommendations that have been given on HR Coffee TimeLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing upto receive the free weekly HR Coffee Time email.

Shaping workplace culture is becoming an increasingly important part of HR's role, with many HR functions being renamed as "People and Culture" and culture-related responsibilities appearing in job titles. But how do you actually go about shaping culture, especially when you're already busy with your day-to-day work?In this special episode of HR Coffee Time, host Fay Wallis is joined by two guests: Annabelle Lawson, HR Manager at SPT Lab Tech, and Paula Brockwell, Founder and Chief Culture Shaper at the Employee Experience Project. Together, they explore practical strategies for defining, shaping, and embedding a winning workplace culture.This episode is packed with actionable advice, from how to engage leadership in culture initiatives to how HR professionals can avoid becoming overwhelmed by the process. Whether you're just starting your culture journey or looking to refine your approach, this conversation is here to help.Chapters from This Episode[00:00] Introduction and Overview[01:33] Meet the Guests: Annabelle Lawson and Paula Brockwell[03:59] Annabelle Explains Her Culture Project[08:32] Culture is a Strategic Enabler of Business Growth[09:26] Using the Business Culture Canvas for Culture Conversations[12:46] Embedding New Culture and Measuring Progress[15:20] Timeframes for Seeing Cultural Changes[19:55] Avoiding Overwhelm When Working on Culture Initiatives[23:25] Starting a Culture Journey from Scratch[24:33] The Importance of CEO Engagement in Culture Initiatives[25:03] Book Recommendations[26:06] How to Connect with Annabelle and PaulaUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Annabelle Lawson on LinkedInConnect with Paula Brockwell on LinkedInPaula’s website: The Employee Experience ProjectResearch and Resources MentionedDownload Paula’s free culture change resourcesAccess Paula’s Business Culture CanvasAccess Paula’s Culture Catalyst ScorecardOther Relevant HR Coffee Time EpisodesEpisode 114: What workplace culture is, how to measure it, and a surprising way to improve it with Arend BoersemaEpisode 120: Crafting culture: unearthing and shaping the heart of your business with Louise KennedyBook Recommendation From the Episode‘Herd: How to Change Mass Behaviour by Harnessing Our True Nature’ byMark Earls ‘Quiet: The Power of Introverts in a World That Can't Stop Talking’ by Susan CainLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Menopause is a topic that impacts everyone in the HR and People profession, whether personally or through supporting colleagues. In this episode of HR Coffee Time, host Fay Wallis is joined by Emma Thomas, founder of Managing the Menopause, to discuss the importance of understanding and supporting employees through menopause in the workplace.Emma shares valuable insights on perimenopause and menopause, common symptoms, the business case for supporting employees, legal considerations, and practical strategies for creating a supportive work environment. This episode is packed with data-driven information and actionable advice for HR professionals looking to update policies, improve employee wellbeing, or build a stronger business case for menopause support.Chapters from This Episode[00:00] Introduction and Overview[00:53] Meet Emma Thomas: Menopause Expert[04:15] Defining Perimenopause and Menopause[06:47] Common Symptoms of Perimenopause[09:32] Impact of Menopause Symptoms at Work[11:35] Research and Business Case for Menopause Support[20:11] Practical Support for Menopause in the Workplace[25:03] Book Recommendation: "Revolting Women" by Dr. Lucy Ryan[26:06] How to Connect With Emma ThomasUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingConnect with Emma Thomas on LinkedInEmma’s website: Managing the MenopauseEmma’s podcast: Middling AlongResearch and Resources MentionedCIPD 2023 Menopause at Work surveyCIPD: Menopause at work – guide for people managersDeloitte Women at Work 2024 reportBSI guide on menstruation and menopause in the workplaceACAS: Menopause at workCycle of Change: Animation explaining the menopauseOther Relevant HR Coffee Time EpisodesEpisode 42: Diversity and Inclusion at Work, Seven Mistakes to Avoid and what to do instead with Dr. Jonathan Ashong-LampteyBook Recommendation From the Episode‘Revolting Women: Why Midlife Women Are Walking Out and What to Do About It’ by Dr. Lucy RyanLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

If you need to create an HR or People strategy but are feeling completely stuck, this episode of HR Coffee Time is here to help. Host Fay Wallis, a career and leadership coach for HR and People professionals, shares practical advice on how to feel more confident about creating the strategy, where to start and resources to help spark your ideas.Key Points from This Episode[00:00] Episode introduction[00:32] There is a podcast playlist of strategy episodes for you[02:46] You already are strategic (even if you think you aren’t)[04:31] Insight from the book, ‘Good Strategy/Bad Strategy’[05:29] The importance of aligning HR strategy with the overarching organisational strategy[07:28] Resources from The Essential HR Planner to help[13:41] Recap and final thoughtsUseful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingOther Relevant HR Coffee Time EpisodesOperate Strategically or Create a Powerful HR/People Strategy PlaylistBook Recommendations from the EpisodeThe Strategy Book: How to think and act strategically to deliver outstanding results, by Max MckeownGood Strategy, Bad Strategy: The difference and why it matters, by Richard RumeltLooking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected] This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.