Rebellious Times Podcast

Malur Narayan is the CEO and Co-Founder of Xtrium, an AI-powered platform that helps manufacturers identify materials, evaluate sourcing risks, and accelerate procurement decisions. His work sits at the intersection of artificial intelligence, manufacturing, and global supply chain resilience, helping organizations navigate increasingly complex material ecosystems. Malur has spent more than three decades building technology companies, leading innovation initiatives, and researching artificial intelligence, beginning with machine learning studies in the early 1990s. His entrepreneurial journey spans corporate leadership, startup successes and failures, angel investing, and the creation of deep-tech solutions designed to solve real-world industrial challenges.

Calister Maloney is the Co-Founder of MedCore Digital, a healthcare-focused digital marketing agency dedicated to helping medical practices build stronger online visibility, attract more patients, and establish long-term digital authority. His work combines healthcare industry expertise with modern marketing strategies designed specifically for providers operating in an increasingly competitive digital landscape. Based in Dubai, Calister leads an internationally distributed team that leverages AI, automation, and human expertise to deliver scalable marketing solutions for healthcare organizations. His approach emphasizes trust, efficiency, and measurable business outcomes while challenging traditional perceptions of offshore agency models.

Travis Laws is the President of WIN Warehouse, a nonprofit organization dedicated to connecting excess corporate inventory with nonprofit organizations that can use those products to better serve their communities. By combining logistics expertise with a purpose-driven mission, WIN Warehouse helps reduce waste while making essential goods more affordable for charities across the United States. Under Travis's leadership, WIN Warehouse continues to modernize its operations through AI-powered inventory management, product data capture, and innovative supply chain practices. His focus is on building scalable systems that create value for businesses, nonprofits, and the communities they support.

Usman Sheikh is the Founder and CEO of Agentive, an AI-powered sales intelligence platform built to help revenue teams identify buying signals, streamline sales workflows, and improve productivity. Agentive combines artificial intelligence with deep sales expertise to help organizations focus more time on meaningful customer engagement and less on administrative work. Before founding Agentive, Usman built a diverse career spanning architecture, technology, enterprise software, and go-to-market strategy. Today, he is passionate about helping B2B organizations navigate the rapid evolution of AI while ensuring technology enhances—not replaces—the human relationships that drive successful sales.

Justin Davis is the Founder of Eleven Dunbar, a community built around meaningful human connection, curiosity, and personal growth. Before launching Eleven Dunbar, Justin spent more than two decades building technology startups, leading product and go-to-market teams, and contributing to multiple successful acquisitions across the enterprise software industry. Today, Justin focuses on helping entrepreneurs and professionals reconnect with purpose, authenticity, and community. His work explores the intersection of technology, leadership, emotional well-being, and what it means to remain deeply human in an increasingly AI-driven world.

  Digital Marketing Agency Los Angeles: Patty Ross on Building Golden State Marketing Where a business is located shouldn’t determine the opportunities available to it. Yet for many entrepreneurs around the world, perception can be just as challenging as competition. In this episode of the Rebellious Times Podcast, I sat down with Daniel Okafor, Founder and CEO of Brandoxel Media, to discuss building a digital marketing agency in Nigeria, winning clients internationally, and inspiring the next generation of African entrepreneurs. Building a digital marketing agency in Los Angeles takes more than marketing expertise. It requires persistence, relationships, and the ability to adapt as clients and technology evolve. In this episode of the Rebellious Times Podcast, I sat down with Patty Ross, Founder and CEO of Golden State Marketing, to discuss her journey from journalism to entrepreneurship, building an agency from the California wine industry, and why social capital can be just as valuable as financial capital. Why a Digital Marketing Agency in Los Angeles Requires More Than Marketing Skills Patty never planned to become an agency owner. After beginning her career in journalism, she found herself helping wineries navigate the emerging world of e-commerce and digital marketing. As more businesses asked for support, what started as freelance consulting naturally evolved into a full-service agency. Today, Golden State Marketing helps small businesses grow through social media, email marketing, websites, and digital strategy. From the Wine Industry to Entrepreneurship One of the most interesting parts of Patty’s story is how entrepreneurship found her rather than the other way around. Working closely with wineries gave her first-hand experience helping businesses embrace digital channels long before they became standard practice. Those early relationships laid the foundation for what would eventually become Golden State Marketing. Why Relationships Matter More Than Ever Throughout our conversation, Patty returned to one recurring theme: relationships. Building a business in Los Angeles means competing alongside thousands of talented entrepreneurs. Her advice is simple—invest in people, build your reputation, and never underestimate the value of networking. In a city built on connections, social capital often becomes your greatest competitive advantage. Chapters 00:00 Introduction to Patty Ross and Her Journey 02:09 From Journalism to Digital Marketing 04:50 The Evolution of Golden State Marketing 09:30 Focus and Services of Golden State Marketing 13:05 Building a Business in Los Angeles 20:17 Advice for Aspiring Agency Owners Helping Small Businesses Grow Golden State Marketing focuses on helping small businesses that don’t have the resources for an in-house marketing department. Rather than offering one-size-fits-all solutions, Patty’s team works closely with clients to understand their goals before recommending the right mix of digital marketing services. Advice for Future Agency Owners Patty’s advice for aspiring entrepreneurs is refreshingly practical. Find your niche, build a clear plan, and don’t expect success to happen overnight. Growing an agency requires consistency, resilience, and a genuine passion for helping clients succeed. As she explains, entrepreneurship is rarely a straight line—but it’s a rewarding journey for those willing to keep learning. Patty Ross Links: goldenstatemarketing.com LinkedIn

Joey Waid is the Founder of Phone2Table, an Austin-based startup developing a grocery shopping and meal planning platform that helps consumers make healthier, more informed purchasing decisions. His entrepreneurial journey has been shaped by customer discovery, continuous product testing, and a passion for solving everyday problems through technology. Based at Capital Factory in Austin, Joey is committed to building products that evolve through real-world feedback rather than assumptions. Alongside growing Phone2Table, he is a strong advocate for balancing entrepreneurship with family, health, and long-term personal fulfillment.

Jeen Filz is the Chief Operating Officer of Bottle Nexus, a leading alcohol e-commerce platform helping beverage brands build direct relationships with consumers while navigating the complexities of the US three-tier distribution system. His career spans premium spirits, brand marketing, Diageo, and digital commerce. Originally from the Netherlands, Jeen has spent his career helping some of the world's leading beverage brands embrace digital marketing, e-commerce, and data-driven customer engagement. Through Bottle Nexus, he is helping redefine how alcohol brands grow in the digital era.

Daniel Okafor is the Founder and CEO of Brandoxel Media, a Nigerian digital marketing agency helping businesses grow through branding, websites, SEO, and digital marketing strategies. He is passionate about helping organizations solve business challenges while building long-term client relationships based on trust and measurable results. Alongside growing Brandoxel Media, Daniel is committed to mentoring young entrepreneurs and promoting innovation throughout Nigeria. His mission is to demonstrate that African businesses can compete globally while inspiring others to embrace entrepreneurship, technology, and continuous learning.

Ude Rosales is the Founder of Digital Pulse Innovations, an Austin-based Hispanic marketing agency specializing in websites, SEO, paid advertising, and culturally authentic marketing strategies. Drawing on his experience growing up between Wisconsin and South Texas, he helps businesses build meaningful relationships with both English and Spanish-speaking audiences. Beyond agency leadership, Ude is passionate about mentorship, community engagement, and creating opportunities for the next generation of marketers. Through Digital Pulse Innovations, he continues the entrepreneurial legacy started by his family's print business while helping organizations grow through authentic, relationship-driven marketing.

Kelsey Gilbert-Kreiling is the Founder and CEO of Week of the Website, a Chicago-based agency that helps businesses launch strategic Squarespace websites through a unique one-week sprint process. With a background in fashion design, hospitality, and digital strategy, she has spent more than a decade helping organizations create websites that support growth, visibility, and customer engagement. In addition to leading Week of the Website, Kelsey is the creator of Eventually Ticketing, a Squarespace-native event ticketing platform. She is passionate about entrepreneurship, product development, AI-powered workflows, and building businesses that create space for both professional success and family life.

Paul Lascault is the CEO of Long Road Transportation, a transportation and drayage company serving customers throughout the Pacific Northwest. With extensive experience in freight movement, fleet operations, and supply chain management, Paul has built a reputation for operational excellence and customer-focused service. As a logistics leader, Paul believes success comes from combining strong relationships, disciplined operations, and a motivated team. His expertise spans transportation strategy, port logistics, equipment management, and navigating the complex challenges facing modern supply chains.

Randy Vlasic is the Founder and CEO of LIWMI Logistics, a freight brokerage focused on helping middle-market companies optimize transportation, improve visibility, and create better customer experiences. After building and successfully exiting his first logistics business, Randy launched LIWMI Logistics with a mission to create a company centered around relationships, purpose, and long-term impact. Beyond logistics, Randy is the host of the Life Is What We Make It podcast and an advocate for personal growth, leadership, and entrepreneurship. Through his content and social media presence, he shares lessons learned from business, family life, and overcoming personal challenges to help others build meaningful lives and careers.

Pietro Mina is the CEO of Uno Web Design, a Mexico-based digital marketing agency specializing in web design, SEO, and AI-powered visibility strategies. After teaching himself web development and marketing, Pietro built the agency from the ground up, serving clients across Mexico and the United States. Driven by a passion for entrepreneurship and human-centered business, Pietro has expanded beyond traditional web design into SEO, AI search optimization, and community-focused projects. Together with his wife, he is also developing Abordo Hub, a creative initiative designed to help artists, small businesses, and mission-driven organizations thrive in the digital age.

Jason Boyce is the Founder and CEO of Avenue7Media, a leading e-commerce agency that helps brands grow on Amazon, Walmart Marketplace, and other online retail channels. As one of the early Amazon sellers, he has firsthand experience building and scaling businesses in the evolving world of e-commerce. Today, Jason leads a global team focused on helping brands navigate marketplace complexity through strategic planning, operational excellence, and his proprietary Seven Avenues framework. His expertise spans product development, marketplace growth, competitive analysis, and emerging technologies such as AI.

Luca Conner is the Co-Founder and Co-CEO of Pack'N, a third-party logistics company focused on direct-to-consumer fulfillment for e-commerce brands. After beginning his entrepreneurial journey as a teenager selling products online, Luca co-founded Pack'N while attending college and has helped grow the company into a rapidly expanding logistics operation serving brands across multiple industries. Passionate about entrepreneurship, technology, and operational excellence, Luca represents a new generation of founders who are embracing risk, innovation, and continuous learning. Alongside building Pack'N, he continues his studies while developing a long-term vision for transforming the post-purchase experience in e-commerce.

Ameen Raisi is the Co-Founder and COO of What2Do, a social discovery platform designed to help people connect through real-world experiences. While studying molecular and cellular biology and public health at Johns Hopkins University, he is helping build a startup focused on reducing loneliness and increasing social engagement among young adults. Beyond What2Do, Ameen is an accomplished content creator who has built a large Pittsburgh Steelers community online. His work reflects a passion for entrepreneurship, community building, and creating meaningful connections both online and offline.

Justin Starbird, CEO of The Aebli Group, discusses crowdfunding for startups, alternative capital strategies, founder engagement, and building communities that drive growth.

Why the Best Customer Experiences Still Feel Physical In this episode of the Rebellious Times Podcast, I sat down with John Petri, CEO of Fuel BMC, to discuss entrepreneurship, sports culture, branding, resilience, and what it takes to build a successful sports branding agency. “The rise of the analog is here.” That line from Mark Stern perfectly captures a shift many businesses are starting to feel. In this episode of the Rebellious Times Podcast, I sat down with Mark Stern, CEO of Custom Box Agency, to discuss entrepreneurship, customer experience marketing, physical product engagement, health transformation, and why human connection matters more than ever in the AI era. This episode fits both our Austin Startup Series and Agency Spotlight Series because Mark is building something genuinely different inside the marketing world. From Corporate Consulting to Entrepreneurship Mark’s story starts far away from entrepreneurship. He grew up in Alabama believing success followed a very traditional path: college graduate school corporate career financial security That mindset eventually led him into management consulting at Deloitte after earning his MBA at Duke University. On paper, everything looked successful. In reality, the lifestyle became exhausting. For six years, Mark lived the “road warrior” consulting life: constant flights endless travel high pressure little personal balance Eventually, he hit a point where he realized: “This can’t be it.” That moment became the beginning of his entrepreneurial journey. The Problem That Created Custom Box Agency One of the things I appreciated most about this conversation was how practical the origin story was. Custom Box Agency did not start because Mark wanted to launch an agency. It started because he became frustrated buying expensive digital products, masterminds, and programs that still left customers confused and overwhelmed. His thought was simple: “Why not physically send people everything they need to succeed?” That insight eventually evolved into Custom Box Agency. Today, the company helps businesses create physical onboarding and customer experience campaigns designed to: improve engagement increase retention streamline onboarding enhance customer success Episode Chapters 00:00 Introduction to Mark Stern and Custom Box Agency03:02 Mark’s Journey from Corporate to Entrepreneurship06:06 Understanding Custom Box Agency’s Offerings09:07 The Importance of Physical Experiences in a Digital World11:59 Differentiation and Positioning in the Market14:50 Health Transformation and Its Impact on Business23:51 Conclusion and Call to Action Why Physical Experiences Matter More in the AI Era This was probably the strongest theme of the entire episode. As AI-generated content explodes, Mark believes people are increasingly craving: physical experiences authenticity human connection trust He described it as: “digital distrust.” That idea really resonated with me. As more interactions become automated, physical experiences become more memorable because they feel real. That creates a huge opportunity for businesses willing to think differently. It’s Not About Swag One thing Mark emphasized repeatedly: Custom Box Agency is not simply shipping branded merchandise. Instead, they engineer experiences. That includes: onboarding systems journey maps printed resources physical tools gamified customer journeys retention campaigns The goal is to help customers achieve outcomes faster while creating stronger emotional connection along the way. The Unexpected Health Conversation One of the most interesting parts of this episode came unexpectedly. Mark shared his personal health transformation journey after realizing he had reached a breaking point physically during COVID. At one stage, he reached 250 pounds and began questioning how sustainable his lifestyle really was. What followed was a complete shift in: fitness nutrition accountability sleep energy management The deeper insight was powerful: If your health becomes the weakest link, eventually your business suffers too. That part of the conversation felt especially relevant for founders and agency owners. Entrepreneurship, Identity, and Reinvention Underneath the agency discussion, this episode was really about reinvention. Mark walked away from the traditional definition of success to build something more aligned with: creativity freedom fulfillment human connection That tension is something many entrepreneurs quietly wrestle with. And honestly, I think that’s why this conversation resonated with me personally. John Petri links: fuelbmc.com LinkedIn

Why Business-Minded Creativity Wins in Sports Branding “It all starts with a good brief.” That line from John Petri captures the philosophy behind Fuel BMC. In this episode of the Rebellious Times Podcast, I sat down with John Petri, CEO of Fuel BMC, to discuss entrepreneurship, sports culture, branding, resilience, and what it takes to build a successful sports branding agency. John’s story moves from Buffalo to Atlanta, from corporate leadership roles to entrepreneurship, and eventually into working with major sports brands and organizations. This episode is part of the Agency Spotlight Series. From Buffalo to Atlanta John grew up in Buffalo, New York, surrounded by sports culture. Naturally, that passion became part of his identity early on. After studying graphic design, he moved to Atlanta looking for opportunity, warmer weather, and a stronger creative industry. That move became a turning point. Over time, John built experience across: Agency environments Corporate brand leadership Sports marketing Retail experiences Creative direction Those experiences laid the foundation for Fuel BMC. Why Sports Branding Is Different One of the strongest themes in this episode is that sports branding is not just about logos or visuals. Instead, it is about understanding fan culture. John explains that if you do not genuinely understand sports fans, you cannot effectively market to them. That includes: Team identity Fan behavior Community culture Emotional connection Because sports are emotional, branding decisions carry much more weight. This perspective gives Fuel BMC a more strategic approach than traditional creative agencies. Episode Chapters 00:00 Introduction to Fueling Big Sports Brands03:06 John’s Journey from Buffalo to Atlanta05:52 Transitioning from Corporate to Entrepreneurship08:47 Understanding Sports Culture and Fan Engagement12:07 The Sharks Experience and Entrepreneurial Resilience14:56 Building Relationships in Business17:52 Working with Family: Balancing Business and Personal Life20:55 Health, Family, and Stress Relief23:53 The Meaning Behind Fuel BMC27:02 The Discovery Process at Fuel BMC The Entrepreneurial Leap After years working in-house at major brands, John eventually launched Fuel BMC following a corporate layoff. That transition was not easy. At one point, John invested nearly everything into pursuing a major opportunity with the San Jose Sharks. Although the project did not fully materialize, the experience became a defining entrepreneurial lesson in resilience, risk, and persistence. That part of the conversation stood out to me because many entrepreneurs experience moments where belief has to outweigh certainty. Relationships Drive Everything Another major takeaway from this episode is how much John values relationships. Throughout the conversation, he repeatedly credits: Mentors Team members Clients Family Partners for helping Fuel BMC grow. That relationship-first mindset also extends internally. John explains that he sees leadership as serving his team rather than managing them. In an agency world increasingly focused on automation and scale, that human approach feels refreshing. Building an Agency with Family John also shared insights about building Fuel BMC alongside his wife. That part of the conversation was especially interesting because entrepreneurship and family life often become deeply interconnected. Rather than separating business and personal life completely, John views them as part of the same mission: Building a business Raising a family Supporting a team Creating something meaningful together That perspective gives the episode a very grounded feel beyond marketing strategy alone. AI, Creativity, and the Discovery Process Toward the end of the episode, we discussed AI and creative workflows. John made an important point: AI is powerful, but it still requires strategy, direction, and human judgment. Even with advanced tools, successful creative work still depends on: Understanding the audience Building the right brief Asking the right questions Aligning with business goals As John puts it: “It all starts with a good brief.” John Petri links: fuelbmc.com LinkedIn

From FinTech to FaithTech: Inside the Mind of a Modern Multi-preneur “Disney taught me how to develop teams.” That line from Roger Phipps stayed with me long after this conversation ended. In this episode of the Rebellious Times Podcast, I sat down with Roger Phipps — a serial entrepreneur operating across FinTech, PropTech, AI, construction technology, communication strategy, and immersive faith-based virtual reality experiences. This wasn’t a typical startup conversation. Instead, we explored the mindset behind multi-preneurship, the realities of scaling companies, leadership lessons from Disney, and how AI is reshaping industries faster than most businesses realize. What Is Multi-preneurship? Roger describes multi-preneurship as managing multiple businesses simultaneously. However, he explains it with a more memorable analogy: Entrepreneurship is jumping off one cliff and building your parachute on the way down. Multi-preneurship is jumping off multiple cliffs at the same time. That mindset has defined much of Roger’s career. The Pivot from Corporate Leadership to Entrepreneurship Before becoming an entrepreneur, Roger spent years in leadership roles at Fortune 100 and Fortune 500 companies. At one point, he believed he had reached the destination: Executive leadership Financial success The dream home Corporate achievement Then life changed. A major personal transition forced Roger to reevaluate what he wanted from work and life. That became the inflection point that pushed him into entrepreneurship. What followed was a rapid rise inside a FinTech startup focused on solving problems inside the credit union industry. Episode Chapters 00:00 Introduction to Multi-preneurship02:06 The Journey from Corporate to Entrepreneurship05:57 Finding the Right Partners11:07 Lessons from Disney Leadership18:04 Current Ventures and AI Exploration23:17 AI Adoption in Fortune 500 Companies24:32 Transforming Industries with AI27:34 The Real Estate Industry’s Complexity30:02 The Role of Real Estate Agents35:10 Integrating Faith and Technology40:25 Experiencing the Bible in Virtual Reality Building a FinTech Business by Solving Industry Pain Points Roger explains that the credit union space had been underserved technologically for years. Instead of building generic tools, the company focused specifically on the unique operational needs of credit unions: Digital marketing Software Hardware Cybersecurity Digital branches The key insight was simple: Understand the industry deeply enough to solve problems others ignore. That focus helped the business scale rapidly. Disney Leadership Lessons One of my favorite sections of the episode was Roger’s discussion about leadership training at Disney. Unlike many corporations, Disney focused on holistic leadership development: Mental well-being Physical health Communication Emotional intelligence Team development Roger explained how Disney actively invested in helping leaders become better humans first — not just better managers. That philosophy heavily influenced how he later built and managed entrepreneurial teams. Why Most Businesses Still Struggle with AI The AI section of this conversation was especially interesting. Roger argues that only a small percentage of Fortune 500 companies are using AI effectively today. The reason? Most businesses struggle to diagnose their own inefficiencies. Instead of simply adding AI features to existing systems, Roger believes businesses should rethink workflows entirely from the ground up. One major theme throughout the episode: AI should enhance human capacity — not simply replace people. Real Estate Technology Is Still Broken Roger also discussed how industries like: Real estate insurance construction healthcare have fallen behind technologically. One of the projects he is working on uses AI-powered video and audio analysis to automate property inspections and asset management workflows. Instead of replacing workers, the goal is to eliminate repetitive manual tasks and increase operational capacity. That distinction matters. Faith Meets Technology Toward the end of the conversation, Roger shared one of his most fascinating projects: A virtual reality Bible experience. The idea is to allow users to immerse themselves visually inside biblical environments while reading scripture. Using VR technology, users can: Explore historical environments Experience biblical scenes visually Participate in remote Bible studies Better understand historical context The project combines: Faith archaeology education immersive technology in a surprisingly thoughtful way. Final Thoughts This episode was one of the most wide-ranging conversations I’ve had on the podcast so far. We covered: entrepreneurship AI leadership team culture real estate faith virtual reality communication strategy and what it really means to build multiple businesses at once. Roger’s story is a reminder that entrepreneurship is rarely linear. Roger Phipps links: www.vpohomes.com www.prezaid.com www.projectaidra.net www.myvrbible.com LinkedIn

How Relationship-First Logistics Helped OLR Services Grow Through Crisis and Change “We are very proud that we have the human touch.” That line from Maria Rigotti captures the spirit of this fun conversation. In this episode of the Rebellious Times Podcast, I sat down with Maria Rigotti, CEO of OLR Services, to discuss entrepreneurship, logistics, immigration, family business, and the importance of building relationships during uncertain times. This conversation goes beyond freight and warehousing. Instead, it becomes a story about resilience, trust, and the human side of business. From Argentina to Miami: Building the American Dream Maria moved from Argentina to the United States in 1995 with her husband. At the time, they were newly graduated and searching for opportunity. Unlike today, there was no Google or easy access to information. As a result, starting over in a new country required significant risk and determination. However, Maria and her family built a business through persistence, adaptability, and long-term thinking. That entrepreneurial journey is a central part of this episode. What OLR Services Actually Does OLR Services operates as a third-party logistics provider (3PL). However, Maria explains that the business is far more than trucking or warehousing. Instead, the company provides full-service logistics support for international brands entering the US market. Their services include: Warehousing Product inspection Distribution Import guidance Fulfillment support The company also focuses heavily on flexibility and customer relationships. Unlike larger providers, OLR Services works with both small and large customers. As a result, growing businesses receive support that is often difficult to find elsewhere. Episode Chapters 00:00 Introduction to Maria Rigotti and Her Journey03:11 The Logistics Business: OLR Services Overview06:05 Navigating Challenges in the Logistics Industry08:52 The Impact of COVID-19 and Tariffs on Business12:03 Entrepreneurship: Lessons Learned and Advice15:02 Family Business Dynamics and Experiences17:56 World Cup Perspectives: Argentina vs. England21:06 Reflections on Political History and Its Impact24:07 Closing Thoughts and Future Aspirations Growing Through COVID and Tariff Disruption The logistics industry has faced enormous disruption over the last several years. COVID created both challenges and opportunities. Because supply chains were under pressure, logistics providers became essential infrastructure. Later, tariffs created another major shift. Maria explains that many customers stopped importing products entirely, especially within electronics. Therefore, OLR Services had to reinvent parts of the business and expand into new industries. That included: Cosmetics Construction products Industrial equipment Machinery parts Instead of panicking, the company adapted. This section of the conversation contains valuable lessons for entrepreneurs navigating uncertainty. Why Family Business Still Matters One of my favorite parts of this episode was hearing Maria talk about working alongside her husband, son, sister, and extended family. Family businesses come with challenges. However, they also create deep trust and alignment. Maria describes the business as a shared journey where both success and hardship are experienced together. That perspective feels increasingly rare in modern business culture. Building Bridges Between The UK And Argentina Toward the end of the episode, Maria and I discussed the Falklands / Malvinas conflict and how political decisions can divide ordinary people. Although the subject remains emotional for both Argentina and England, the conversation focused on something bigger: Relationships between people matter more than political narratives. Maria reflected on how the war affected Argentine families and young soldiers. Meanwhile, I shared personal memories from the British side. Despite different perspectives, the discussion became an example of respectful dialogue and human connection. Just a small conversation to help bring people together in a divided world. Maria Rigotti links: olrservices.us LinkedIn

Why Insurance Claims Preparation Matters Before Disaster Strikes “Most homeowners aren’t insurance claim ready.” That line from Jennifer Taylor says a lot. In this episode of the Rebellious Times Podcast, I sat down with Jennifer, Founder and CEO of ClaimReady, to discuss why insurance claims preparation is something most homeowners overlook until it is too late. The conversation explores how homeowners can better understand their coverage, avoid costly surprises, and prepare for disasters before they happen. Most Homeowners Do Not Fully Understand Their Coverage Insurance policies are complicated. In many cases, homeowners assume they are fully covered. However, policies often contain exclusions, limitations, and changing terms. As a result, people only discover gaps in coverage after a disaster occurs. Jennifer explains that reviewing policies regularly is essential. Otherwise, homeowners risk finding themselves underinsured during major claims. The Role of Public Adjusters Many people are unfamiliar with public adjusters. Unlike insurance company adjusters, public adjusters advocate for homeowners during the claims process. Because of this, they can play a critical role after disasters such as: Hurricanes Floods Fires Major home damage Jennifer shares insights into how these professionals help homeowners navigate complex claims and negotiate fair outcomes. Episode Chapters 00:00 Introduction to ClaimReady and Jennifer Taylor03:11 Understanding Insurance Coverage and Claims06:07 The Role of Public Adjusters08:56 Challenges Faced by Homeowners After Disasters11:57 Navigating Insurance Policies and Coverage Changes15:03 How ClaimReady Works18:02 Personal Experiences with Home Renovation24:03 Advice for Homeowners on Insurance Why Preparation Matters Before Disaster Happens One of the biggest themes in this episode is preparation. Most homeowners only think about insurance after something goes wrong. However, Jennifer argues the opposite approach is far more effective. Planning ahead allows homeowners to: Understand their coverage Identify policy gaps Estimate rebuilding costs Reduce stress during emergencies As a result, they are far better positioned when disasters occur. How ClaimReady Helps Homeowners ClaimReady was built to simplify insurance preparation. The platform helps homeowners better understand: Coverage levels Policy changes Potential risks Insurance needs In addition, ClaimReady includes tools designed to make policy reviews easier and more accessible. Because insurance language can be confusing, simplifying the process is valuable for homeowners. Lessons from Home Renovation and Real Life Jennifer also shares personal experiences renovating homes. These experiences reinforced how important it is to properly understand coverage and replacement costs. For example, renovation expenses can increase significantly over time. Therefore, older coverage estimates may no longer be accurate. This practical perspective makes the conversation especially relatable. Advice for Homeowners One message comes through clearly in this episode: Do not wait until disaster strikes to review your insurance. Instead: Review policies annually Understand exclusions Ask questions Plan proactively Although insurance is rarely exciting, being prepared can make a major difference when problems arise. Jennifer Taylor links: claimreadyapp.com LinkedIn

How a Marketing Strategy Agency Builds Results with Lean Teams “Meeting clients where they’re at.” That idea shows up again and again in this conversation. In this episode of the Rebellious Times Podcast, I sat down with Heidi Sporel, Founder of E2Excel Marketing. We talked about what it really takes to build a marketing strategy agency that lasts. This episode is part of the Agency Spotlight Series. The focus is simple. Learn from people who have actually built service businesses that work. From Client Side to Agency Owner Heidi spent over 20 years on the client side. Because of that, she understands what companies actually need from marketing partners. Eventually, she made the move to build her own agency. That shift matters. It means her approach is grounded in real business outcomes, not just theory. Why Lean Teams Work Many agencies try to scale by adding more people. However, Heidi took a different path. E2Excel runs a lean team. As a result, the focus stays on strategy and execution that actually moves the needle. Instead of doing everything in-house, the model is simple: Keep strategy and storytelling internal Bring in specialists when needed Because of this, the agency stays flexible without losing quality. I sat down with Heidi Sporel, Founder of E2Excel Marketing. We talked about what it really takes to build a marketing strategy agency that lasts. This episode is part of the Agency Spotlight Series. The focus is simple. Learn from people who have actually built service businesses that work. Episode Chapters 00:00 Introduction to Heidi Sporel and E2Excel Marketing03:30 The Journey of E2Excel Marketing05:03 Running a Lean Team in Marketing08:12 In-House vs. External Expertise11:39 Educating Clients on Marketing Value18:14 Balancing Business and Family Life22:53 Navigating College Choices for Children In-House vs External: Finding the Balance There is always a tension between internal teams and external partners. On one hand, in-house teams understand the brand. On the other hand, external partners bring specialized skills. Heidi’s approach sits in the middle. The core thinking stays internal. Meanwhile, technical expertise is brought in when required. This balance allows for both consistency and depth. Educating Clients Builds Trust Not every client understands marketing. That is normal. However, Heidi leans into this instead of avoiding it. She focuses on educating clients. As a result, conversations become more productive and expectations become clearer. Over time, this builds trust. And trust leads to better long-term relationships. Running a Business While Raising a Family This episode also goes beyond agency operations. Heidi shares what it looks like to run a business while raising children. That includes: Managing time effectively Setting priorities Supporting her kids through big decisions like college Because of this, the conversation feels grounded in real life—not just business theory. What This Means for Agency Owners There is no single way to build an agency. However, a few principles stand out from this conversation: Focus on quality over volume Build a model that fits your life Educate clients, don’t just sell to them Stay flexible as the market evolves In the end, simplicity often wins. Heidi Sporel links: e2excel.com LinkedIn

How Ecommerce AI Is Changing Shopify Growth and Marketing Strategy “How do you not become obsolete?” That question sits at the center of modern ecommerce. In this episode of the Rebellious Times Podcast, I sit down with Mike Brennan, Co-Founder of Developer Squad and Founder of Milexi, to explore how ecommerce AI is reshaping how brands grow, optimize, and compete. This is the second episode in the Agency Spotlight Series, where we learn from operators building service businesses in a rapidly evolving landscape. From Social Media to Ecommerce Infrastructure Mike’s journey began during the early days of social media. At the time, the pace of innovation was exciting and unpredictable. However, things changed quickly. During the 2008 financial crisis, Mike co-founded Developer Squad. This period forced a more disciplined approach to building a business. Since then, the landscape has evolved again. Today, Mike focuses on ecommerce and AI through Milexi. As a result, his perspective reflects multiple waves of technological change. AI Is Reshaping Ecommerce AI is no longer optional. Instead, it is becoming a core part of ecommerce operations. For example, AI is already improving: Product discovery Personalization Marketing automation Customer experience Because of this, brands must act quickly. Otherwise, they risk falling behind competitors who are moving faster. Episode Chapters 00:00 Introduction to Mike Brennan and His Journey07:10 Transitioning to Developer Squad and Milexi14:09 The Role of AI in E-commerce20:49 Navigating the Shopify Partner Ecosystem27:33 Understanding Metrics and Marketing in E-commerce36:39 Exploring OpenClaw and Future Innovations The Shopify Ecosystem Is Evolving Shopify continues to be a strong foundation for ecommerce brands. However, the ecosystem around it is evolving. Today, there are more tools, more integrations, and more choices than ever before. As a result, complexity has increased. To succeed in this environment, brands need: Clear positioning Strong technical execution A clear understanding of how tools work together In other words, it is not about using more tools. Instead, it is about using the right tools effectively. Beyond ROAS: Understanding Real Profitability Many ecommerce brands focus heavily on ROAS. However, this can be misleading. Instead, Mike emphasizes a broader view of performance. For example, brands should focus on: → Contribution margin→ True profitability→ Conversion rate optimization Because of this, decision-making becomes more accurate. As a result, brands can grow sustainably rather than chasing vanity metrics. The Future: Autonomous Agents and OpenClaw Looking ahead, AI will continue to evolve. In particular, tools like OpenClaw point toward a new model. In this model: AI agents perform tasks autonomously Decision-making becomes faster Operations become more efficient Although this may sound futuristic, it is already beginning to happen. Therefore, businesses should start preparing now. Mike Brennan links: developersquad.com milexi.com LinkedIn

How Relationship-Driven IT Consulting Services Build Long-Term Competitive Advantage “Perfection is the enemy of done.” That mindset has helped Macktez stay relevant for over 30 years. In this episode of the Rebellious Times Podcast, I sit down with Noah Landow, Founder of Macktez, to explore how IT consulting services built on relationships—not just technology—can create long-term success. This episode kicks off the Agency Spotlight Series, where we learn from founders building enduring service businesses in an increasingly competitive and AI-driven world. Longevity in a Fast-Changing Industry Technology moves fast. Most firms do not last. Macktez has been operating for over three decades in New York—one of the most competitive markets in the world. That kind of longevity is not accidental. It is built on consistency, adaptability, and trust. Why Relationships Outlast Technology Technology evolves constantly. Client relationships do not. Macktez focuses on: Deep collaboration with clients Long-term problem solving Clear communication and alignment This creates a foundation that survives shifts in tools, platforms, and trends. In a world increasingly driven by AI, this becomes even more important. Episode Chapters 00:00 Introduction to Noah Landow and Macktez01:04 The Journey of Macktez: 30 Years in IT Consulting04:11 Understanding Client Needs: The Role of In-House IT Teams07:10 Navigating Change: Common Challenges in IT08:53 The Impact of AI on Business Operations12:01 Building Relationships: The Key to Long-Term Success15:00 Targeting the Right Clients: Finding Compatibility17:45 Nonprofit Involvement: Union Docs and the Victorian Web24:12 Final Thoughts and Advice for Businesses The Real Challenges Businesses Face Many organizations struggle with IT. Not because they lack tools. But because they lack clarity. Common challenges include: Managing cybersecurity risks Navigating organizational change Integrating new technologies Keeping up with rapid AI adoption External consultants play a key role in bridging that gap. AI Is Changing the Game AI is not just another tool. It is reshaping how organizations operate. Noah takes a practical approach: Use AI to increase efficiency Experiment early Avoid overthinking adoption The companies that act now will have an advantage. Choosing the Right Clients One of the most important lessons from this episode is selectivity. Macktez does not work with everyone. They focus on clients who: → Value collaboration→ Are open to change→ Want long-term partnerships This alignment improves outcomes on both sides. Building an Enduring Service Business For agency and consulting founders, this episode offers a clear takeaway: Sustainable success comes from: Strong relationships Clear positioning Adaptability Consistent delivery In an AI-driven world, these fundamentals matter more—not less. Randy Perkins links: macktez.com LinkedIn

How Truck Driver Conditions Are Impacting the Future of the Trucking Industry “I want to help be part of the solution.” That statement captures Randy Perkins’ passion for treating people the right way. In this episode of the Rebellious Times Podcast, I sit down with Randy, Co-founder & CEO of FreightPro, to explore how truck driver conditions are shaping the future of the trucking industry. This is part of the Supply Chain & Logistics series, where we go beyond systems and talk about the people who keep everything moving. From Adversity to Entrepreneurship Randy’s story is not typical. He grew up facing instability and hardship. At times, even homelessness. However, those experiences shaped his mindset. They built resilience.They gave him a clear sense of purpose. That purpose now drives his work in logistics. The Hidden Backbone of the Economy Truck drivers are essential. They move goods across the country every day. Yet, they are often overlooked. Randy highlights a core issue: Drivers are undervalued and underappreciated. This leads to: High turnover rates Burnout Recruitment challenges Operational inefficiencies The system is not broken because of drivers. It is broken because of how they are treated. Rethinking Driver Recruitment and Retention FreightPro is built on a different philosophy. Instead of treating drivers as interchangeable resources, the focus is on: Respect Fair compensation Transparency Long-term relationships Randy believes that improving driver experience is not just ethical. It is also good business. Better treatment leads to: → Lower turnover→ Stronger operations→ More reliable supply chains Episode Chapters 00:00 Introduction to Resilience on the Road01:44 Randy’s Inspiring Journey from Adversity to Success11:06 Transitioning from College to a Career in Logistics21:32 The Challenges and Realities of Truck Drivers22:41 Building Freight Pro: A New Approach to Logistics25:52 Overcoming Technical Challenges26:01 Introducing FreightPro: A New Approach to Trucking31:26 Empowering Drivers: Messages for the Future34:27 Connecting with the Community: Randy’s Personal Life39:44 The Importance of Humanity in Business The Human Element in Logistics Logistics is often viewed as a numbers game. However, Randy brings it back to people. Behind every shipment is a human being. Behind every delay is a real challenge. By recognizing this, companies can build stronger systems. This human-first approach is what sets FreightPro apart. Fatherhood, Purpose, and Legacy Randy’s motivation goes beyond business. Family plays a central role. His experiences growing up influence how he thinks about leadership, responsibility, and impact. He is not just building a company. He is building something that reflects his values. A Better Future for Trucking The future of trucking depends on change. It depends on: Attracting younger drivers Improving working conditions Creating sustainable careers Randy’s vision is clear. – Fix the system by valuing the people within it. That’s a big 10-4 from the Rebellious Times Podcast!! Randy Perkins links: freightpro.ai LinkedIn

How Commercial Lending Powers the Supply Chain and Business Growth “Capital is the key input in the supply chain.” It is a simple idea. However, most people overlook it. In this episode of the Rebellious Times Podcast, I sit down with Shane Walton, Founder of the Commercial Loan Broker Institute, to break down how commercial lending actually works. This conversation goes beyond loans. It explores how capital flows through businesses and why understanding that flow is critical for growth and survival. Capital: The Missing Link in the Supply Chain Most discussions about supply chains focus on products. They focus on sourcing, logistics, and delivery.However, Shane highlights a critical truth. None of it moves without capital. Every step in the supply chain depends on access to funding. Without it, momentum slows. Growth stalls. Risk increases. This is why capital should be viewed as a core operational input. The Evolution of the Lending Market The lending market has changed significantly. It is no longer dominated by traditional banks. Today’s ecosystem includes: Private lenders Alternative financing providers Specialized capital sources Asset-based lending solutions This fragmentation creates opportunity. However, it also creates complexity. Entrepreneurs now have more options. At the same time, they must navigate a more complicated landscape. Episode Chapters 00:00 Introduction to Shane Walton and His Journey02:45 Understanding Politics and Persuasion in Business09:17 The Importance of Capital in the Supply Chain15:52 Evolution of the Lending Market19:53 The Role of Storytelling in Lending23:11 Navigating the Complex Capital Ecosystem26:12 The Value of Specialized Brokers29:52 Mitigating Risks in Entrepreneurship Why Brokers Matter More Than Ever This is where brokers come in. Shane explains that modern lending requires specialization. A single lender cannot serve every scenario. Brokers help: Match businesses with the right capital source Structure deals effectively Navigate lender requirements Reduce friction in the process In many cases, the difference between getting funded and getting rejected comes down to alignment. The Power of Storytelling in Finance One of the most interesting insights from this conversation is the role of storytelling. Even in finance, narrative matters. Lenders are not just evaluating numbers. They are evaluating risk, vision, and alignment. Entrepreneurs must clearly communicate: What they are building Why it matters How the capital will be used How risk will be managed A strong story increases the likelihood of funding. Risk Management and Capital Strategy Shane emphasizes that capital is not just about access. It is about structure. Poor capital decisions can increase risk. Strong capital strategies can reduce it. Entrepreneurs must think carefully about: → Timing of funding→ Cost of capital→ Flexibility of terms→ Long-term impact on the business Understanding these elements can significantly improve outcomes. Shane Walton links: commercialloanbrokerinstitute.com LinkedIn

How Youth Sports Technology Is Transforming Athlete Development and Safety “I wanted to help every kid succeed.” – Charles Bailey That simple idea turned into a massive vision. In this episode of the Rebellious Times Podcast, I sit down with Charles Bailey, Founder & CEO of Sports Gravy, to explore how youth sports technology can transform how young athletes learn, grow, and stay safe. This is not just another sports platform. It is a mission to improve athlete development while addressing real issues like coaching quality, cyberbullying, and youth mental health. From At-Risk Youth to Serial Founder Charles did not follow a traditional path. He started as an at-risk youth with a curiosity for building things. That curiosity led him into technology and entrepreneurship. Over time, he built and scaled multiple businesses, including a major travel technology platform. However, his next chapter came from something more personal. Coaching his own kids. The Insight That Sparked SportsGravy While coaching, Charles noticed something simple. Kids improved faster when they could see themselves. Instead of only hearing feedback, they watched their own performance. That visual connection changed everything. That moment became the foundation for SportsGravy. A platform designed to give athletes real-time visual feedback and accelerate development. Episode Chapters 00:00 Introduction to Charles Bailey and SportsGravy03:07 Charles Bailey’s Entrepreneurial Journey06:14 Building TravelNet Solutions08:47 Transitioning to SportsGravy11:51 The Vision Behind SportsGravy14:50 Creating a Safe Environment for Young Athletes17:44 The Role of Faith and Leadership in Sports20:52 Conclusion and Future Aspirations More Than Performance: Building Better People SportsGravy is not just about improving skills. It is about building character. The platform is designed to help: Athletes develop faster through visual learning Coaches communicate more effectively Parents engage in their child’s journey Organizations run more efficiently However, the bigger mission is clear. Help kids become better people, not just better athletes. Creating a Safer Digital Environment for Kids Youth sports now exist in a digital world. That creates new risks. Charles built SportsGravy with safety at its core. The platform includes strict controls for minors, ensuring transparency between athletes, parents, and coaches. Every interaction is designed with accountability in mind. This is critical in a time where cyberbullying and online behavior can have serious consequences. A Massive Vision with Real Impact SportsGravy is not a small idea. It combines: Social engagement Coaching tools Video feedback Organization management All in one ecosystem. After years of development and significant personal investment, the platform reflects a deep commitment to making youth sports better. This is about legacy. Charley Bailey links: sportsgravy.com LinkedIn

How a Local Business Marketplace Can Help Small Businesses Compete and Get Found “Small businesses represent freedom and the American dream.” That belief sits at the center of Phillip Krough’s vision. In this episode of the Rebellious Times Podcast, I speak with Phillip, Founder and CEO of Source It Local, about building a local business marketplace that helps customers find nearby businesses and helps those businesses get discovered. This conversation is about more than software. It is about economic independence, community resilience, and giving small businesses a real chance to compete. Why local businesses need better infrastructure Small businesses are essential to local economies. However, many still struggle to get found online. Large platforms dominate search, attention, and customer behavior. As a result, local businesses often lose visibility even when they offer exactly what customers need. Phillip’s answer is not just better marketing. It is better infrastructure. Source It Local is building a marketplace where local businesses can showcase products and services, connect with nearby customers, and grow without losing their identity. The site positions itself as a place to shop local goods and services and as a community for makers, builders, and producers. Episode Chapters 00:00 Introduction to Phil Krough and Source It Local05:02 Challenges Faced by Small Businesses10:06 The Vision Behind Source It Local15:00 Building Community Through Local Business19:54 Advice for Small Business Owners From directory thinking to marketplace thinking This is the important distinction. Phillip is not simply creating tools for small business promotion. He is building a destination where demand and supply can meet locally. That means: customers can search for what they need locally businesses can be discovered more easily communities can keep more commerce close to home That marketplace model has long-term potential because it goes beyond lead generation. It creates an ecosystem. A bigger mission behind the business Phillip’s broader mission is to protect local business from being overwhelmed by large corporations and national platforms. It is a startup story, but it is also a community story. It asks a bigger question: What happens when local businesses lose the ability to be found? Phillip’s answer is to build something bold enough to change that. Phillip’s links: sourcelocal.co LinkedIn

How Earthquake Safety Engineering Protects Warehouses and Supply Chains Behind many warehouses lies an invisible risk. Earthquakes are not top of mind for most operators. However, the structural integrity of storage systems can determine whether inventory is protected or destroyed in seconds. In this episode of the Rebellious Times Podcast, I sit down with Nancy Fateen, President of Seizmic, to explore how earthquake safety engineering plays a critical role in warehousing and supply chains. This conversation also highlights a powerful story. A family business built through immigration, hard work, and long-term vision. From Family Business to Industry Leader Seizmic started as a small family business. Nancy’s father immigrated to the United States and built the company from the ground up. Over time, it evolved into a national leader in seismic safety solutions. Nancy now leads the company. She continues to build on that legacy while adapting to modern demands. This balance between tradition and innovation defines many successful family businesses. Why Earthquake Safety Matters in Warehousing Warehouses are designed for efficiency. However, without proper seismic analysis, they can be vulnerable. Seizmic focuses on: Rack stability and structural integrity Compliance with local safety regulations Inspection and permitting processes Risk mitigation for stored goods Earthquake safety is not just about compliance. It is about protecting inventory, employees, and long-term business continuity. Episode Chapters 00:00 Introduction to Seismic and Earthquake Safety03:10 The Evolution of Seismic: From Family Business to Industry Leader05:55 Navigating Permits and Inspections in Warehousing08:58 The Dynamics of Family Business: Legacy and Leadership11:59 Balancing Business Success with Community Responsibility14:57 Cultural Heritage and the American Dream17:56 Conclusion and Contact Information The Importance of Permits and Inspections Permits and inspections are often seen as obstacles. Nancy explains why they are essential. They ensure that systems are designed and installed correctly. They also help prevent costly failures. For operators, this means: Reduced risk Improved safety Greater confidence in infrastructure Understanding these processes is critical for anyone managing warehouse operations. Community Responsibility and Business Values Seizmic does more than deliver engineering solutions. The company is focused on community responsibility. Their work directly impacts safety at scale. That responsibility shapes how they approach every project. Nancy also reflects on her Egyptian heritage and the American dream. Her story highlights the role of education, resilience, and opportunity in building something lasting. Legacy, Innovation, and the Future Family businesses often face a challenge. How do you honor the past while evolving for the future? Nancy demonstrates that both are possible. Seizmic continues to innovate while staying grounded in its core mission: Protect people, protect infrastructure and solve real problems. Nancy Fateen links: seizmic.com LinkedIn

How Security Seals Reveal Hidden Trends in the Supply Chain Economy “I think the tariffs were an overwrought issue.” That perspective from Elisha Tropper challenges how many people interpret today’s economic environment. In this episode of the Rebellious Times Podcast, I sit down with Elisha, founder of Cambridge Security Seals, to explore how a simple product—security seals—can reveal deeper insights into supply chains and the broader economy. This episode is part of the Supply Chain & Logistics series, where we break down how global trade really works behind the scenes. Why Security Seals Matter More Than You Think Security seals are used across multiple industries. They help ensure product integrity, prevent tampering, and protect goods in transit. However, their importance goes beyond security. They are also a leading indicator of economic activity. When orders increase, it often signals rising movement of goods. When demand slows, it can reflect broader economic shifts. This makes security seals an unexpected but powerful lens into the economy. Supply Chain as an Economic Signal Most people look at stock markets or headlines. Elisha looks at order volume and supply chain activity. This ground-level perspective provides real-time insights. It reflects what businesses are actually doing, not just what analysts predict. As a result, operators in supply chain often see trends before they become widely recognized. Episode Chapters 00:00 Introduction to Elisha Tropper and His Journey02:54 Understanding Security Seals and Their Importance06:13 Industries Benefiting from Security Seals09:12 Economic Indicators and Security Seal Orders11:59 The Impact of Tariffs on Business14:59 Navigating Global Economic Changes17:46 Investment Philosophy and Strategies20:57 Advice for Founders in ‘Boring’ Industries Tariffs, Trade, and Business Reality Tariffs are often discussed in political terms. However, their real impact is felt in operations. Elisha explains that tariffs can act as negotiation tools, but they also create uncertainty. Businesses must adapt quickly. They need to: Understand total landed costs Adjust sourcing strategies Maintain pricing flexibility This reinforces a key theme: Understanding supply chain dynamics is critical for survival. The Power of “Boring” Businesses Elisha offers a refreshing perspective on entrepreneurship. He challenges the idea that businesses must be exciting to be valuable. Instead, he emphasizes: → Profitability→ Cash flow→ Longevity Many so-called “boring” businesses are stable, resilient, and highly profitable. In contrast, more “exciting” ventures often struggle to generate consistent returns. Investment and Founder Lessons With over 30 years of experience, Elisha brings a long-term view. He highlights: The importance of adaptability The value of learning from experts The need to stay close to real business fundamentals For founders, his advice is clear: Focus on building something that works. Not something that just looks good from the outside. Elisha Tropper links: cambridgeseals.com LinkedIn

How Freight Logistics Entrepreneurs Are Building Resilient Businesses in a Changing Economy “I never sold my soul for a dollar.” That mindset defines how Chris Jolly built his business. In this episode of the Rebellious Times Podcast, I sit down with Chris Jolly, CEO of Freight Coach Logistics and host of The Freight Coach podcast, to explore how freight logistics entrepreneurs are navigating today’s shifting supply chain landscape. This episode is part of the Supply Chain & Logistics series, where we go deeper into the real-world challenges behind how goods move. Chris brings a raw and practical perspective. He built his business from scratch during COVID, even delivering pizzas while getting started. De-Globalization and the New Supply Chain Reality We are entering a period of de-globalization and protectionism. This shift is changing how freight moves across regions and industries. Supply chains are becoming more regional. At the same time, demand patterns are less predictable. Chris explains that logistics is driven by one core force: Supply and demand. When construction slows, freight slows. When demand spikes, capacity tightens. Understanding this dynamic is critical for anyone operating in supply chain. Episode Chapters 00:00 Navigating the New Global Landscape04:26 The Journey of Podcasting and Business Development10:44 Understanding Freight Coach Logistics13:18 The Dynamics of Supply and Demand in Transportation15:20 The Evolution of the Trucking Industry22:20 Bootstrapping a Business in Today’s Economy Freight Logistics as a Business Opportunity The trucking industry remains one of the most accessible entry points into entrepreneurship. You do not need a college degree to get started. However, you do need discipline, persistence, and strong communication skills. Chris emphasizes niche specialization as a key differentiator. His business focuses on: Flatbed freight Heavy haul equipment Construction materials Infrastructure-related shipments By focusing on a niche, companies can build expertise and long-term customer relationships. Podcasting as a Growth Engine Chris has hosted over 1,400 podcast episodes. He originally started podcasting as a way to market his business. Over time, it became a core part of his brand and growth strategy. This mirrors my own journey with the Rebellious Times Podcast. We both see podcasting as: → A business development tool→ A platform for real stories→ A way to build trust at scale Chris focuses on telling stories from the “90% of the industry that gets 10% of the recognition. Bootstrapping and Building Freedom Chris built his business without outside funding. Bootstrapping gave him control. It also forced discipline. He highlights a key lesson: Not all revenue is good revenue. Many businesses chase short-term dollars. However, the wrong customers can create long-term problems. Instead, Chris focuses on: Finding the right customers Maintaining a balanced customer mix Continuing to sell even during growth This approach reduces risk and supports sustainable growth. Cold Calling Still Works In a world dominated by digital marketing, Chris still believes in cold calling and in-person sales. He spends a significant amount of time building relationships directly. This is especially important in freight, where trust and reliability matter. Technology may change, but human connection still drives business. Chris Jolly links: ▶️ YouTube: https://www.youtube.com/@thefreightcoach5908/featured📸 Instagram: https://www.instagram.com/thefreightcoach/🎵 TikTok: https://www.tiktok.com/@akathefreightcoach 🐦 X: https://x.com/thefr8coach/ LinkedIn

How Product Sourcing Impacts E-Commerce Profitability More Than You Think “Most e-commerce brands lose money in sourcing.” That insight from Minesh Pore reframes how many founders think about growth. In this episode of the Rebellious Times Podcast, Chris sits down with Minesh, Co-founder and CEO of The Buy Hive, to explore the hidden risks inside product sourcing and why getting it wrong can quietly destroy margins. This episode also kicks off our new Supply Chain & Logistics series, where we go deeper into how products move across the world and what it really takes to build resilient businesses. The Hidden Risk in Product Sourcing Many e-commerce brands focus heavily on marketing and customer acquisition.However, Minesh makes a compelling point. The real margin leakage often happens upstream. Sourcing decisions affect: Product cost Shipping and logistics Tariffs and duties Supplier reliability Quality control If these are not managed properly, profits disappear. Key insight: risk management matters more than finding the lowest price. Why Traditional Sourcing Platforms Fall Short Platforms like Alibaba are widely used. However, they operate largely as advertising marketplaces. This creates a problem. Suppliers are incentivized to win attention, not necessarily deliver long-term reliability. As a result, many brands struggle with: Inconsistent product quality Poor communication Hidden costs Limited accountability Minesh explains that small and mid-sized brands often lack access to the tools and expertise needed to navigate this complexity. Episode Chapters 00:00 Introduction to Product Sourcing Challenges02:50 Understanding the Risks in Sourcing05:59 Democratizing Sourcing for Small Businesses08:55 Supplier Accountability and Transparency11:53 The Limitations of Traditional Sourcing Platforms15:04 The Role of Sourcing Agents18:03 Navigating Tariffs and Landed Costs20:56 Cultural Differences in Global Trade23:49 Personal Insights and Hobbies26:57 Conclusion and Resources Democratizing Sourcing with The Buy Hive The Buy Hive is designed to solve this gap. Instead of leaving brands to figure it out alone, the platform connects them with vetted sourcing agents and tools. One of the most interesting innovations is Sourcing GPT. This tool helps automate repetitive sourcing tasks while still leveraging human expertise where it matters most. The goal is clear: → Make sourcing more transparent→ Improve supplier accountability→ Give smaller brands access to better infrastructure Tariffs, Landed Costs, and Global Complexity Product sourcing does not exist in isolation. Minesh highlights how tariffs and landed costs can significantly impact profitability. Many brands underestimate these factors. However, accurate cost calculation is essential for pricing strategy and long-term viability.In addition, cultural differences play a major role in supplier relationships. Understanding how business is conducted in different regions can improve outcomes and reduce risk. Why This Matters Now Supply chains are under pressure. Tariffs, geopolitical tensions, and shifting demand patterns are creating new challenges.Therefore, sourcing is no longer just an operational function. It is a strategic advantage. Brands that master sourcing will outperform those that treat it as an afterthought. Minesh Pore links: sourcinggpt.ai LinkedIn

How Retail Technology Is Transforming the In-Store Customer Experience “I wanted our leadership team to act as founders.” In this episode of the Rebellious Times Podcast, I sit down with Amanda to explore how retail technology is transforming the in-store customer experience. We also discuss leadership, partnerships, and how brands can stay relevant in a rapidly evolving retail environment. Reality Interactive develops digital signage and custom software solutions that help retailers deliver personalized messaging inside physical stores. Their technology connects real-time data with real-world customer experiences. The result is a more dynamic retail environment where messaging can adapt instantly to customer behavior. From Project Manager to President Amanda joined Reality Interactive in 2012 as a project manager. Over time, she developed a deep understanding of the company’s technology and its clients. Eventually, she stepped into the role of President. Her leadership philosophy is straightforward: treat the company like a startup. Rather than relying heavily on delegation, Amanda encourages leaders across the organization to think like founders. This mindset keeps the team close to customers and focused on innovation. Episode Chapters 00:00 Introduction to Reality Interactive and Amanda Meier01:01 Amanda’s Journey to President02:17 Understanding Reality Interactive’s Focus03:45 Evolving Business Strategies as President06:43 Enhancing In-Store Experiences with Technology11:23 Creating Relevant Shopping Experiences13:31 Inclusivity Initiatives in Sports Venues16:26 The Importance of Partnerships in Tech18:00 Future of Retail and Staying Relevant Enhancing the In-Store Experience Retail technology now plays a critical role in how brands connect with customers. Reality Interactive focuses on tools such as: Digital signage systems Real-time messaging platforms Custom retail software Data-driven customer experiences Retailers can now integrate data from multiple sources to deliver personalized content in physical stores. For example, messaging can change depending on time of day, inventory availability, or local events. Inclusivity in Sports Venues Amanda also discusses Reality Interactive’s work with sports venues. Technology can improve accessibility and inclusivity in public environments. Digital systems can deliver real-time information, improve navigation, and create more welcoming experiences for fans. Inclusivity initiatives are becoming an important part of venue design. The Future of Retail Technology Retail is evolving quickly. Physical stores must compete with online convenience. At the same time, they must offer something unique that digital platforms cannot replicate. Amanda believes the future of retail lies in maximizing every moment of customer engagement. Retailers who leverage data, partnerships, and dynamic technology will stay relevant. Those who fail to adapt may struggle. Amanda Meier links: realityi.com LinkedIn This episode will be featured on podcasthon.org.

How Modern Matchmaking Helps People Find Love in the Digital Age That observation from professional matchmaker Nick Rosen captures the paradox of modern dating. In this episode of the Rebellious Times Podcast, I sit down with Nick to explore how modern matchmaking is evolving in a world dominated by dating apps, algorithms, and digital interactions. Nick is the founder of Quality, a matchmaking service focused on helping singles build meaningful relationships with integrity and emotional awareness. While dating apps promised convenience, many users now feel overwhelmed. Instead of connection, they experience burnout. Instead of clarity, they face endless options and uncertainty. That is where modern matchmaking is finding new relevance. The Rise of Dating App Burnout Online dating changed how people meet. However, it also created new challenges. Many singles today feel fatigued by endless swiping and superficial interactions. Profiles are often optimized for attention rather than authenticity. As a result, meaningful connection becomes harder. Nick explains that many of his clients arrive after years of frustration with dating apps. They want something different. They want a structured process and real human support. Modern matchmaking reintroduces guidance into the dating process. Episode Chapters 00:00 Introduction to Matchmaking and Personal Connections01:09 Nick’s Journey into Matchmaking05:30 The Shift to Online Dating12:12 Challenges of Dating Apps13:11 Quality’s Unique Approach to Matchmaking18:15 Navigating Relationship Baggage and Self-Sabotage22:50 The Importance of Authentic Representation25:35 Understanding Chemistry in Dating30:16 The Role of Values in Relationships35:51 Cultural Differences in Dating Experiences38:57 The Financial Aspects of Dating40:31 Defining Success in Matchmaking Screenshot Dating With Integrity Nick’s company, Quality, focuses on what he calls “dating with integrity.” Instead of simply introducing two people and stepping away, his approach includes: Curated introductions Personal feedback after dates Coaching and emotional support A focus on authenticity and values Many clients are also navigating personal growth. Some are working through relationship baggage or past trauma. Therefore, emotional wellness plays a critical role in successful dating. Healthy relationships start with self-awareness. Chemistry vs. Compatibility One of the most common reasons people reject a second date is simple: “The chemistry wasn’t there.” However, chemistry can be misleading. Nick explains that shared values, curiosity, and communication often matter more for long-term compatibility. Initial attraction may grow over time. Meanwhile, strong values alignment creates stability. Understanding that difference helps people avoid self-sabotage in dating. Dating in Different Cultures Nick has worked with clients across both the UK and the United States. As a result, he has observed cultural differences in dating behavior. For example, Americans often enter dates with stronger emotional barriers. Meanwhile, financial pressures in cities like New York can also complicate dating. The cost of socializing, combined with demanding careers, creates additional friction in forming relationships. What Success Looks Like In matchmaking, success is not defined by the number of introductions. Instead, it is measured by something simpler: happiness. When two people find a genuine connection and build a meaningful relationship, the process has done its job. For Nick, that outcome makes the work deeply rewarding. Nick Rosen links: matchedbyquality.com LinkedIn

AI Agents in eCommerce Are Reshaping How Online Brands Scale “95% of my code is being written now by AI.” In this episode of the Rebellious Times Podcast, I sit down with Jason Nadaf, CEO of SureDone, to explore how AI agents in eCommerce are transforming how merchants build, scale, and operate online businesses. Jason’s journey is anything but traditional. He moved from automating mortgage systems to building powerful eCommerce infrastructure. Along the way, he embraced a nomadic lifestyle while scaling a serious SaaS platform. Today, SureDone helps multi-channel sellers manage product data, listings, inventory, and automation across marketplaces. However, the real shift is happening in how AI is accelerating development and execution. The Evolution of eCommerce Infrastructure The eCommerce world has changed dramatically. Years ago, selling online required custom integrations and manual processes. Now, platforms must support: Multi-channel selling Marketplace synchronization Complex product catalogs Automation at scale Jason explains that accessibility is key. New merchants face intense competition. Therefore, tools must reduce friction and simplify operations. At the same time, AI is redefining what’s possible. Episode Chapters 00:00 Introduction to E-commerce and Travel03:02 Jason’s Journey to CEO of SureDone06:01 The Evolution of E-commerce Solutions09:11 Challenges for New E-commerce Merchants12:08 The Role of AI in E-commerce14:50 Creative Processes and Ideation19:58 Lessons Learned and Mistakes Made27:50 Conclusion and Contact Information AI Agents and the New Creative Advantage Jason openly shares that most of his code is now written by AI. This shift changes the economics of software development. It also lowers the barrier to experimentation. However, AI does not replace creativity. Instead, it amplifies it. In our conversation, we discuss: How AI agents streamline eCommerce management Why niche targeting is critical for founders Lessons learned from costly entrepreneurial mistakes The importance of mental recharge and stepping away Maintaining creativity while scaling a business For founders and eCommerce operators, this episode highlights a key reality: This window of AI-enabled leverage will not last forever. The founders who move now will gain an edge. Jason Nadaf links: suredone.com LinkedIn

AI Gun Detection Technology Is Redefining School Safety “I missed the nobility of purpose.” In this episode of our startup Podcast, I sit down with Sam Alaimo, former Navy SEAL and Co-Founder of ZeroEyes, to explore how AI gun detection technology is helping protect schools and public spaces. Sam’s journey is anything but ordinary. He served as a Navy SEAL sniper, JTAC, and team leader. However, after years in combat, he faced a new challenge: transitioning to civilian life. Like many veterans, he missed the mission-driven intensity of military service. That desire for purpose led to ZeroEyes. From Battlefield to Building Safer Schools ZeroEyes uses AI-powered gun detection technology to identify visible firearms through existing security cameras. Importantly, the system focuses only on detecting guns. It does not use facial recognition. It does not store biometric data. Instead, it prioritizes privacy while delivering rapid alerts to authorities. As a result, schools and public institutions gain an additional layer of protection without sacrificing civil liberties. Sam explains that the company operates in what he calls a “silent market.” Unlike other industries, school safety technology is not something customers want to advertise. Therefore, building trust becomes essential. Episode Chapters 00:00 Introduction to the Rebellious Times Podcast01:08 Sam Alaimo’s Journey to Becoming a Navy SEAL02:37 Life as a Navy SEAL Sniper08:36 Transitioning from Combat to Civilian Life10:52 Founding ZeroEyes: A Mission to Enhance School Safety16:01 How ZeroEyes Works: Technology and Privacy Concerns20:24 Navigating Edge Cases in Gun Detection22:24 Building Trust in a Silent Market24:24 Creating a Collaborative Company Culture27:10 Conclusion and Future of ZeroEyes Technology With a Clear Mission ZeroEyes was founded by former Navy SEAL teammates. That shared background shapes the company culture. Collaboration, accountability, and mission-first thinking are built into the DNA of the business. Furthermore, Sam discusses the complexity of edge cases in gun detection. AI must distinguish between real threats and harmless objects. Accuracy matters. Speed matters. Lives matter. This episode explores: The psychology of transitioning from military to entrepreneurship The technical challenges of AI gun detection How privacy is protected in security systems Why mission-driven startups attract strong cultures The responsibility of building technology in high-stakes environments For parents, founders, and technologists alike, this conversation raises critical questions about how we use AI responsibly. If technology can “see the gun” before tragedy strikes, it may help save a life. Sam Alaimo links: zeroeyes.com LinkedIn

How Vibe Coding Is Turning Dreams Into Products “It’s a B2C platform for dreams.” – Ryan LaTorre In this ATX5 episode of the Rebellious Times Podcast, I sit down with Ryan, founder of Oneira, to explore how vibe coding and AI are reshaping entrepreneurship in Austin. Oneira is a platform that helps users log, store, and reflect on their dreams. You can type them. You can record them. Then you can revisit them later for insight and self-reflection. But this episode goes beyond dream journaling. From Music and AI to Entrepreneurship Ryan’s background blends music, creativity, and artificial intelligence. That combination shaped how he thinks about product development. Instead of building in a traditional way, he leaned into vibe coding. Vibe coding allows creators to build applications without writing code line by line. Instead, AI tools accelerate development through prompts and iteration. As a result, founders can prototype faster. They can test ideas sooner. They can ship without massive engineering teams. Why Vibe Coding Matters Now AI has changed the human-machine interface.Today, you do not need to master syntax to build software. Instead, you need clarity of thought. You need strong prompts. You need vision. Vibe coding lowers barriers. Therefore, more creators can participate. However, execution still matters. User feedback remains essential. Ryan emphasizes that Oneira improves through real conversations with users. Dreams as Self-Reflection Oneira is not just about technology. Dreams are deeply personal. They reflect fears, hopes, and patterns. Logging them creates a form of therapy and self-awareness. In a fast-moving startup world, that kind of reflection matters. Austin’s Creative Energy Austin’s culture plays a role here. The city blends technology with art, music, and experimentation. That environment encourages bold ideas like Oneira. ATX5 highlights what makes the Austin startup scene unique. It is technical, but it is also creative. If you are curious about vibe coding, AI-enabled entrepreneurship, or turning abstract ideas into products, this episode is for you. Oneira Social links: oneira.dev LinkedIn

Why Founder Market Fit Matters More Than Ever in Venture Capital “Founder market fit before product market fit.” – Zoe Leavitt That insight from Zoe Leavitt captures a major shift in today’s startup landscape. In this episode of the Rebellious Times Podcast, I sit down with Zoe Leavitt, innovation strategist, venture capitalist, and founder of Glass. We explore how venture capital expectations have evolved. We also discuss why storytelling, traction, and resilience matter more than ever. Zoe’s journey spans Stanford, Shanghai and launching her own startup. Along the way, she has seen how industries resist change. However, she has also seen how bold founders reshape them. From Stanford to Venture Capital Zoe began her career studying international relations and working in Mandarin in Shanghai. Later, she transitioned into equity research. Eventually, she joined CB Insights, where she led CPG research and advised Fortune 100 companies. Because of that background, she developed a deep understanding of innovation trends. More importantly, she saw how consumer packaged goods brands struggle to access direct consumer data. This experience later shaped her startup thesis. Building Glass in a Traditional Industry Zoe founded Glass, a SaaS platform designed to connect alcohol brands directly with consumers. The alcohol industry is highly traditional. Therefore, innovation moves slowly. However, consumer behavior is changing quickly. Brands need better engagement tools. They also need real data. Glass helps brands run gamified challenges and reward real-world engagement. As a result, brands move from passive advertising to active participation. Venture Capital Has Changed Investor expectations are higher today. Capital is tighter. Additionally, traction matters more than vision alone. Zoe explains that founder market fit now comes before product market fit. In other words, investors evaluate whether the founder is uniquely positioned to win. This includes domain knowledge, network access, and personal conviction. Storytelling as a Competitive Advantage Founders must simplify complex ideas. Furthermore, they must communicate clearly. Storytelling builds investor confidence. It also builds team alignment. For female founders, this challenge can be even greater. Access to capital remains unequal. However, community support and strong positioning can create leverage. Why This Matters Now Technology continues to reshape consumer behavior. Meanwhile, industries like alcohol, retail, and CPG are adapting more slowly. Understanding founder market fit helps entrepreneurs navigate uncertainty. It also helps investors make smarter bets. If you are building in today’s market, this conversation will sharpen your thinking. Zoe links: VHS Ventures LinkedIn

How Accountability Technology Is Transforming Mental Health Recovery ““Recovery doesn’t happen in weekly sessions. It happens in the days in between.”” – Geoff Curtis In this episode of the Rebellious Times Podcast, host Chris Januszewski sits down with Geoff Curtis, Founder of ZivTrack, for one of the most emotionally powerful conversations of the series. Geoff’s story does not start in tech. It starts undercover, working violent crime and human trafficking cases as a police officer in Montana. During one operation, Geoff was shot at point-blank range. That moment changed everything.This episode explores what happened next. From Trauma to Purpose After the shooting, Geoff faced months of physical pain, nerve damage, and emotional recovery. Like many trauma survivors, he struggled with accountability between therapy sessions. There was effort, but little visibility. Progress existed, but no structure. That gap became the spark for ZivTrack. Rather than building another complicated health platform, Geoff focused on something simple. Daily accountability. Honest check-ins. Minimal friction. ZivTrack uses short, emoji-based responses that make it easier for clients to be truthful and consistent. As a result, therapists gain insight. Clients gain structure. Progress becomes visible. Why Accountability Matters in Mental Health Mental health recovery does not fail because people do not care. It fails because life happens between sessions. ZivTrack addresses that reality. It creates lightweight accountability without overwhelming the client or the professional. Therapists can see trends. Clients stay engaged. Families gain clarity. This episode also explores how empathy shapes leadership. Geoff’s experience changed how he views people, responsibility, and forgiveness. That mindset carries directly into how ZivTrack is built and sold. A Founder Story Rooted in Humanity This conversation goes beyond startups and software. It is about resilience, forgiveness, and building something meaningful from pain. If you care about mental health, human-centered technology, or founder stories that actually matter, this episode is worth your time. ZivTrack links: zivtrack.com LinkedIn

How Large Numerical Models Are Redefining the Future of AI Analytics “The future is a combination of an LLM and an LNM.” – Dr. Srinivas Kalimbi Most AI conversations today focus on large language models. However, language alone is not enough. In this episode of the Rebellious Times Podcast, host Chris Januszewski sits down with Srinivas Kilambi, CEO of Sriya.AI, to explore a powerful but under-discussed frontier in artificial intelligence: Large Numerical Models (LNMs). Srinivas brings a rare perspective. He combines deep academic rigor with real-world startup experience. Over his career, he has built and exited multiple companies across AI, finance, and green technology. As a result, his view of AI is grounded in both theory and execution. Why Numbers Still Break AI Large language models are impressive. They write, summarize, and converse well. However, they often struggle with numbers. In many business scenarios, that limitation becomes costly. During the conversation, Srinivas explains why structured numerical data behaves differently from text. He then introduces LNMs as a parallel AI system. These models focus on prediction, optimization, and accuracy rather than language generation. Because of this, LNMs can deliver far lower error rates. They are also better suited for finance, operations, and analytics. AI, Sustainability, and Green Technology Beyond AI, Srinivas shares his work in green technology. He highlights how industrial processes, including cement production, contribute heavily to climate change. More importantly, he explains how technology can reduce emissions without sacrificing growth. This blend of sustainability and AI makes Sriya.AI especially relevant. It shows how advanced models can drive both profit and impact. What This Means for the Future of AI Looking ahead, Srinivas believes the future is not LLM or LNM. Instead, it is both. By combining language models with numerical models, businesses can reason, predict, and explain outcomes with confidence. That shift could unlock a new wave of AI adoption across industries. For founders, operators, and curious learners, this episode offers a clear takeaway: understanding numbers still matters. And AI is finally catching up. Sriya.AI links: sriya.ai LinkedIn

How AI-Verified Social Media Platforms Are Rebuilding Digital Trust “We’re all wasting time on social media.” – Brogan Neagle Social media promised connection. Instead, it often delivers noise, bots, and abuse. In this episode of the Rebellious Times Podcast – Austin Startup Series (ATX3), host Chris Januszewski sits down with Brogan Neagle, CEO of Ethos Social, to explore a hard question: can we trust the internet again? Brogan’s journey began in software engineering. However, it took a tragic case of cyberbullying to push him toward entrepreneurship. As a result, Ethos Social was born with a clear mission: rebuild trust at the foundation of online interaction. Why Digital Trust Is Broken Today, much of what we see online is not real. In fact, Brogan explains that a large percentage of online interactions are driven by bots, fake accounts, or synthetic content. Because of this, authentic voices get buried. Meanwhile, harassment spreads faster than accountability. Ethos approaches this problem differently. Instead of moderation after the fact, it focuses on identity verification at the source. Brogan Neagle Ethos Social: The “SSL for Humans” Ethos Social uses AI-powered identity verification to ensure users are real people. No anonymity, bots or fake actors. In addition, the platform introduces a One Take feature. Content is recorded once, with no edits allowed. Therefore, authenticity becomes the default, not the exception. This design choice changes behavior. Creators show up more honestly. Communities become safer. Trust becomes visible. Austin, Community, and Building Something Better As part of the Austin startup ecosystem, Brogan highlights how local community support has shaped Ethos. Austin’s culture of openness and experimentation provided the right environment to test a new kind of social platform. Looking ahead, Ethos plans to expand beyond Austin. However, the core idea remains the same: trust should be built into the internet, not bolted on later. For founders, creators, and everyday users, this episode offers a powerful reminder. Technology shapes behavior. When trust is designed into the system, healthier communities follow. Ethos Social links: ethos.social LinkedIn  

How External Threat Intelligence Is Redefining Modern Cybersecurity “A hacker is a guy who prefers to break into things.” – Setu Parimi That simple definition sets the tone for this episode of our Startup Podcast. In this conversation, host Chris Januszewski sits down with Setu Parimi, CEO of RiskProfiler, to unpack how curiosity, experimentation, and ethical hacking can turn into a serious cybersecurity business. Although external threat intelligence often feels intimidating, this episode explains it in plain language. More importantly, it focuses on the real risks businesses face today. These risks live outside the firewall, not just inside it. From Hacking Curiosity to Cybersecurity Leadership Setu’s journey into cybersecurity started early. Like many hackers, he began by exploring systems out of curiosity. Over time, that curiosity became a career. However, instead of exploiting vulnerabilities, Setu chose to protect organizations. He explains how bug bounty programs helped legitimize ethical hacking. As a result, hackers could use their skills responsibly and get paid to do so. That mindset eventually led to the creation of RiskProfiler. Why External Threats Matter More Than Ever Many companies focus only on internal security. However, Setu argues that external threats are often overlooked. RiskProfiler helps organizations understand what attackers see from the outside. This includes exposed assets, misconfigurations, and forgotten entry points. In other words, it shows businesses their real attack surface. Additionally, Setu explains how cloud outages expose hidden risks. Even major platforms fail sometimes. Therefore, resilience and visibility are just as important as prevention for external threat intelligence. Building a Distributed Team Without Burning Out Beyond cybersecurity, the episode explores leadership and life. Setu shares what it takes to run a distributed team across time zones. Clear communication matters. So does trust. As a result, structure becomes essential. At the same time, Setu talks openly about family life. Timeboxing, prioritization, and support systems help him stay present at home while building a company. This balance is not perfect. Still, it is intentional. Why This Episode Matters This episode is for founders, operators, and curious listeners alike. You do not need a technical background to follow along. Instead, you will walk away with a clearer understanding of: What hacking really means Why external threat intelligence matters How cybersecurity founders think about risk How to balance ambition with family life RiskProfiler links: riskprofiler.io LinkedIn

How Social Impact Measurement Software Is Changing Nonprofits “If not me, who’s going to bring it to life?” — Sheri Chaney Jones In this episode of the Rebellious Times Podcast, host Chris Januszewski sits down with Sheri Chaney Jones, Founder and CEO of SureImpact, to explore what it really takes to build software for social good. Sheri is a long-time entrepreneur. She has spent more than 17 years building businesses with purpose. In this conversation, she shares why measuring social impact matters, especially for nonprofits and community-based organizations that operate with limited resources. This episode is about more than software. It is about people, communities, and the systems that support them. Even for listeners outside the nonprofit world, the lessons around leadership, data, and resilience are easy to understand and highly relevant. Why This Conversation Matters Many nonprofits are doing critical work. However, they often struggle to measure and communicate their impact. As a result, funding decisions become harder, and growth can stall. Sheri explains why social impact measurement software is no longer optional. Instead, it is essential for organizations that want to grow, attract funding, and create lasting change. She also explains how fear, scarcity, and limited access to data can slow innovation in the nonprofit sector. At the same time, Sheri shares her perspective as a female founder. She speaks openly about the barriers women face when raising capital and building technology companies. Because of this honesty, the conversation feels grounded and human. Key Themes From the Episode 1. Measuring Social Impact ClearlySheri breaks down impact measurement in simple terms. Nonprofits need data that tells a clear story. That story builds trust with funders and communities alike. 2. Technology Built for the Social-Good SectorSureImpact was designed by social-good providers, not adapted later. As a result, it fits the real workflows nonprofits use every day. 3. Leadership, Fear, and ScarcityOperating with limited resources creates pressure. However, Sheri explains why leaders must move past fear in order to innovate and grow. About Sheri Chaney Jones Sheri Chaney Jones is the Founder and CEO of SureImpact, a purpose-built platform for measuring and communicating social impact. She is a serial entrepreneur with deep experience in technology, leadership, and community change. Throughout her career, Sheri has focused on helping organizations prove the difference they make. In this episode, she shares lessons learned from building software, leading teams, and advocating for women in entrepreneurship. About SureImpact SureImpact is a social impact measurement and reporting platform designed specifically for community-based providers and their funders. The software combines case management, impact measurement, and reporting in one collaborative system. By helping organizations clearly demonstrate outcomes, SureImpact enables stronger funding relationships and greater trust. Ultimately, the platform helps nonprofits show that their clients are better off because of the work they do. Who Should Listen This episode is ideal for: Nonprofit leaders and operators Social-impact entrepreneurs Female founders and advocates Anyone curious about data, purpose, and leadership SureImpact links: sureimpact.com LinkedIn

What does it really mean to build a people-first agency? Join Chris in conversation on our startup podcast with Barbara Stephenson, Agency Principal of 300FeetOut, as we explore what it really takes to build a people-first digital marketing agency in a results-driven world. Barbara’s journey began far from traditional marketing. She started her career in gerontology, working closely with aging populations and deeply human challenges. Over time, that experience shaped how she thinks about leadership, culture and responsibility for the welfare of her team. Today, those values are embedded into how 300FeetOut operates. Key Highlights: • Why a people-first culture creates stronger agencies• The shift from fixed-bid projects to sustainable retainers• Treating employees as the most valuable asset• Connecting brands to people, not just platforms• The growing importance of aging and senior living• How AI and technology are changing work—and why humanity still matters Perfect for: • Agency owners and leaders• Digital marketers and brand strategists• Founders building service businesses• Leaders rethinking culture and burnout• Teams navigating work-life balance Marketing & Culture: Learn how a people-first digital marketing agency can deliver strong results without sacrificing wellbeing, authenticity, or long-term sustainability. A People-First Agency Leader – Barbara Stephenson Barbara Stephenson is the Agency Principal of 300FeetOut, a brand-forward digital marketing agency known for its bold thinking and human-centered approach. Her background in gerontology gave her a unique perspective on human behavior, aging, and connection—insights that continue to influence how she leads teams and builds client relationships. Rather than chasing growth at all costs, Barbara focused on building a healthy agency model. She moved 300FeetOut toward retainer-based partnerships, invested deeply in her team, and created a culture where work supports life. About 300FeetOut 300FeetOut is a brand-forward digital marketing agency known for its offbeat and no-nonsense approach. They partner with organizations that are ready to take risks and push boundaries. The agency combines strategy, creativity and execution to help brands connect meaningfully with people. The name 300FeetOut reflects a willingness to step beyond comfort zones, challenge assumptions, and show up authentically. From branding to digital execution, the team focuses on work that creates real impact—for clients and for the people behind the work. 300FeetOut links: 300feetout.com LinkedIn

What Happens When Engineering Discipline Meets AI Automation? AI adoption often fails because it lacks discipline. However, this episode shows what happens when engineering rigor leads the way. In this episode of the Rebellious Times Podcast, Chris Januszewski sits down with Chuck Reynolds, CEO of Technical Systems Integrators. Together, they explore how Chuck’s journey, from nuclear missile testing to modern AI automation, shaped his no-nonsense approach to technology. Key Highlights from the Conversation Why AI automation must deliver measurable ROI Lessons from working in nuclear weapons testing How guardrails improve AI quality and trust Why proof-of-value beats proof-of-concept The realities of selling into government contracts How education accelerates customer engagement This episode is ideal for:• Engineering leaders• Government and enterprise decision-makers• AI and automation buyers• Founders selling into regulated markets From Nuclear Engineering to Automation Intelligence Chuck’s career began in highly regulated environments where failure was not an option. Because of that, his mindset never changed. Instead of chasing hype, he focuses on outcomes.Instead of pilots, he focuses on proof. At TSI, Chuck and his team help organizations understand their automation maturity first. Then, they design solutions that eliminate manual work while improving reliability and performance. Why ROI Is the Only Metric That Matters According to Chuck, AI without ROI is just experimentation. That’s why TSI emphasizes Automation Intelligence — AI systems designed with clear constraints, validation methods, and measurable business impact. In many cases, Chuck’s team can demonstrate value in days, not months. As a result, customers gain confidence quickly and scale responsibly. Faith, Entrepreneurship, and the Long Game Robert speaks openly about the role of faith in his life and business. For him, entrepreneurship is not just about growth. It is about stewardship, integrity, and serving a community. He also compares startup life to a roller coaster. There are highs and lows. Still, the excitement of building something meaningful makes the journey worthwhile. Lessons Beyond Technology This conversation also goes beyond engineering. Chuck reflects on leadership, long-term relationships, and what it takes to sustain both a business and a marriage for decades. The same lesson applies everywhere: compromise, clarity, and trust matter. Why This Episode Matters If you care about AI that works in the real world, especially in regulated or complex environments, this episode delivers practical insight without buzzwords. Technical Systems Integrators links: tsieda.com LinkedIn

Why Most Businesses Struggle to Get Value from AI AI is everywhere. However, value is not. In this episode of the Rebellious Times Podcast – Austin Startup Series (ATX3), Chris Januszewski sits down with Eric Gonzalez, CEO of OptiMindAI, to unpack why so many businesses feel pressure to use AI but struggle to see real results. Eric’s perspective is refreshingly practical. Instead of treating AI as magic, he encourages business leaders to treat it like a new employee — one that needs training, structure, and clear expectations. Key Highlights Why AI adoption fails without structure How structured prompting changes outcomes Large language models as operational teammates Automating back-office work without losing identity Lessons from Eric’s time at Meta Why Austin is a strong launchpad for practical AI startups Perfect for: Founders and operators Service businesses exploring AI Teams overwhelmed by admin work Leaders seeking efficiency without complexity From Meta to Austin: A Practical AI Journey Eric’s AI journey began inside large-scale infrastructure at Meta. There, he learned how AI systems behave in real-world environments. Later, after moving to Austin, he noticed a gap. Most companies did not need cutting-edge research. They needed clarity. As a result, OptiMindAI was built to help businesses use AI as an extension of how they already work — not a replacement for their identity. AI Works Best When You Know What to Ask One of the biggest takeaways from this episode is simple. AI is only as good as the instructions it receives. Eric explains why structured prompting is essential. Instead of vague requests, businesses must define context, goals, and constraints. When that happens, AI becomes reliable and repeatable. This approach allows teams to automate repetitive work while keeping human judgment where it matters most. Why This Episode Matters This conversation is not about hype. It is about making AI useful. If you want AI to improve your day-to-day operations — not add confusion — this episode will give you a practical starting point. OptiMindAI links: optimind.ai LinkedIn  

Reconnecting with Nature, Community, and Purpose Camping has always been about more than tents and trails. It is about connection. In this episode of the Rebellious Times Podcast, Chris Januszewski sits down with Robert McMillan, CEO of Camping.Tools, to explore how technology can support outdoor experiences without overwhelming them. Robert shares his entrepreneurial journey and the inspiration behind building a private social network designed specifically for campers. The goal is simple but powerful. Help people plan trips, capture memories, and connect with others who share a love for the outdoors. Key Highlights Why Camping.Tools is more than a planning app How private social networks differ from traditional platforms The role of community in outdoor experiences Opportunities for global market expansion Why faith and purpose guide long-term decisions How nature helps people escape modern noise Perfect for: • Campers and outdoor enthusiasts• Founders building passion-driven products• Communities seeking healthier social platforms• Anyone looking to reconnect with nature Technology That Supports, Not Distracts Camping.Tools combines practical features with thoughtful design.Users can plan trips, journal experiences, and share memories in one place. Unlike mainstream social networks, the platform prioritizes value over manipulation. There is no endless scrolling. Instead, the focus is on meaningful interaction and shared experiences. Because of this, Camping.Tools feels aligned with the spirit of camping itself. Faith, Entrepreneurship, and the Long Game Robert speaks openly about the role of faith in his life and business. For him, entrepreneurship is not just about growth. It is about stewardship, integrity, and serving a community. He also compares startup life to a roller coaster. There are highs and lows. Still, the excitement of building something meaningful makes the journey worthwhile. Why This Episode Matters This conversation is about choosing intention over noise.It is about using technology to bring people back to what matters. If you care about community, nature, and purpose-driven entrepreneurship, this episode will resonate. Camping.Tools links: camping.tools LinkedIn

Why SMS Is No Longer Enough Text messaging changed how businesses communicate.However, SMS has not evolved. In this episode of the Rebellious Times Podcast, Chris Januszewski sits down with Michael Lamb, CEO of nativeMsg, to explore how Rich Communication Services (RCS) is redefining customer engagement. Michael has spent years building messaging platforms. Along the way, he saw the limits of SMS firsthand. There is no rich media. There is no interactivity. And there is very little insight into performance. As a result, businesses are stuck using a tool that no longer meets modern expectations. Key Highlights Why SMS lacks insight, analytics, and engagement How RCS transforms text messages into interactive experiences RCS as an application development protocol, not just messaging The challenges of building nativeMsg during COVID Why education is critical for RCS adoption What entrepreneurs need to know about market readiness Perfect for:• Marketing and CX leaders• Product and growth teams• Founders building messaging-first products• Businesses exploring customer engagement innovation From Black-and-White to Color TV Michael describes the shift from SMS to RCS with a simple analogy.It is like moving from black-and-white television to color. RCS allows businesses to send rich media, interactive buttons, quick replies, and branded messages directly inside the native SMS app. Because of this, companies no longer need to force customers into separate apps or fragmented experiences. At the same time, RCS provides analytics. Businesses can finally see what customers engage with and refine their messaging accordingly. Building nativeMsg Before the Market Was Ready Building nativeMsg was not easy.Timing mattered. Michael shares what it was like launching during COVID and educating a market that did not yet understand RCS. He emphasizes the importance of long-term commitment and resilience. If customers do not know something exists, they cannot buy it. Still, Michael believes RCS is inevitable. Messaging is moving toward application-level experiences. nativeMsg is building the platform to make that future accessible. Why This Episode Matters This episode is about more than messaging.It is about educating the market and pushing innovation forward. If you care about customer communication, this conversation will change how you think about text messaging. nativeMsg links: nativemsg.com LinkedIn