All Episodes

Ep #417: Get More Clients

Ep #416: Leveling Up Your Referral Quality

Ep #415: What Referrals Really Gave Me

Ep #414: How Much of Your Business Should Come from Referrals?

Ep #413: Building a Client Acquisition Engine with Referrals

Ep #412: How To Do a 7 Minute Referral Quarterly Review

Ep #411: Referrals Now & Forever

Ep #410: Turn Clients and Event Organizers into Your Best Promoters

Ep #409: If I Can't "Train" My Referral Sources, What Do I Do?

Ep #408: How Do I Use Networking to Get More Referrals?

Ep #407: I Need More People Referring Me!

Ep #406: Secret to Referral Growth = Just Get Started

Ep #405: Can you Answer this Referral Question?

Ep #404: A Decade + of Referral Growth & Success

Ep #403: Three Do's of Generating Referrals

Ep #402: Three Don'ts of Generating Referrals

Ep #401: Importance of Referral Sources

Ep #400: The 5 Referral Metrics You Must Track

Ep #399: How Your Founder Type Influences the Business You Build

Ep #398: Must Have Referral Strategies for 2026

Ep #397: How to Calculate Referrals for 2026

Ep #396: Making Sense of Your Referral Data

Ep #395: How to Accelerate Your Referral Growth

Ep #394: Most Listened to Episode of All Time

Ep #393: Most Listened to Episode of 2025

Ep #392: Horizon Destination Planning

Ep #391: Building a Sustainable Pipeline with Referrals… Without Asking For Them

Ep #390: Don't End the Year Without Doing This!

Ep #389: The Gratitude Effect

Ep #388: Authors Talking Shop

Ep #387: The Referable Client Experience: Tackling Part 3

Ep #386: The Referable Client Experience: Tackling Part 2

Ep #385: The Referable Client Experience: Tackling Part 1

Ep #384: It's Live: The Referable Client Experience Book

Ep #383: A Conversation with My Publisher

Ep #382: Using Referrals to Launch a Business

Ep #381: Referrals and ROI

Ep #380: Referral Q&A

Ep #379: Consultants & Referrals

Ep #378: Is Your Referral Generation Lacking?

Ep #377: When You Identify Your "Who"

Ep #376: The Referral Opportunity You're Overlooking

Ep #375: Why Now is the Best Time

Ep #374: The Referral Why

Ep #373: Founder-Led Companies Need a Referral Strategy

Ep #372: Generating Referrals Naturally

Ep #371: Interior Designers, Relationships and Referrals

Ep #370: Building Authentic Relationships for Business Growth

Ep #369: Overcoming the Myths of Referrals Without Asking

Ep #368: Six Layers of a Referral Strategy for an Interior Design Business

Ep #367: How Real Estate Agents Generate Referrals Without Asking

Ep #366: The 10 Golden Rules for Getting Referrals Without Even Asking

Ep #365: Are You Ready for the Podcast Takeover?

Ep #364: The Trust Recession

Ep #363: The Referral Snowball Effect

Ep #362: 10 Non-Negotiables of Successful Entrepreneurs

Ep #361: "Why won't my team members just do it…" (The Scenario Series)

Ep #360: "I want to reach out but…" (The Scenario Series)

Ep #359: "Why Don't I Get This From Clients…" (The Scenario Series)

Ep #358: A Realtor's Referral Hot Seat

Ep #357: An Attorney's Referral Hot Seat

Ep #356: 5 Questions You Should be Asking About Referrals

Ep #355: Quick Quarterly Referral Review

Ep #354: Power of Communication & Referrals

Ep #353: The Referral Must Dos (Part 3)

Ep #352: The Referral Must Dos (Part 2)

Ep #351: The Referral Must Dos (Part 1)

Ep #350: 350 Episodes & Counting

Ep #349: The Referral Must Knows (Part 3)

Ep #348: The Referral Must Knows (Part 2)

Ep #347: The Referral Must Knows (Part 1)

Ep #346: Your Referral KPIs

Ep #345: Deep Dive on Your Referral Reality

Ep #344: 4 Referral Tasks to Do Now

Ep #343: How Do You Start the Year?

Ep #342: The Power of Referrals

Ep #341: Mystery Referral Episode

Ep #340: Referral Q&A

Ep #339: Year-End Referral Reflection

Ep #338: Q4 Referral Plan (Step 3)

Ep #337: Designing Great Referrals

Ep #336: Now and Then (Part 2)

Ep #335: Now and Then

Ep #334: Q4 Referral Plan (Step 2)

Ep #333: Saving Time with Referrals

Ep #332: Upstream vs Downstream Referrals

Ep #331: Introverts, Extroverts and Referrals

Ep #330: Referral Q&A

Ep #329: Q4 Referral Plan

Ep #328: How to Home Edit Your Referrals

Ep #327: Boundaries = Freedom

Ep #326: Why Your Referral Efforts Aren't Working

Ep #325: In Need of a Reset?

Ep #324: Debunking Referral Surveys

Ep #323: Managing Predictability with Referrals

Ep #322: Receiving Referrals from Around the World

Ep #321: What Impacts How Fast You'll Receive Referrals

Ep #320: Referral Q&A

Ep #319: Summer Series Wrap Up

Ep #318: How I Solved…Running a Business Living in Two Countries

Ep #317: How I Solved…Hiring Virtual Help

Ep #316: How I Solved…Becoming & Staying Profitable

Ep #315: How I Solved…Picking a Niche

Ep #314: How I Solved…Making Videos for Marketing

Ep #313: How I Solved…Managing Tasks

Ep #312: How I Solved…Summer Series Overview

Ep #311: Breaking Down the Science of Referrals

Ep #310: Referral Q&A

Ep #309: Referrals and Business Besties

Ep #308: Next Level Mistakes with Referrals

Ep #307: Questions You Should Be Asking

Ep #306: What Potential Referral Sources Need You to Know

Ep #305: Living Your Why Better Through Referrals

Ep #304: How to Do a Referral Quarterly Review

Ep #303: The BEST Referral Thank You Card

Ep #302: Rookie Mistakes With Referrals

Ep #301: Swimming Against the Stream with Referrals

Ep #300: Let's Celebrate Hitting Episode 300!

Ep #299: The Tension Between Referrals and Control

Ep #298: Growing Through Referrals

Ep #297: Referral Experience vs Client Experience

Ep #296: Leveraging Referrals in Unique Ways

Ep #295: Must Have Referral Strategies This Year

Ep #294: No Regrets Business Ownership

Ep #293: Strategic Alignment for a Referral Explosion

Ep #292: Calculate Your 2024 Referral Goals (Part 2)

Ep #291: Calculate Your 2024 Referral Goals (Part 1)

Ep #290: Gaining Clarity with Your 2024 Referral Goals

Ep #289: Life Proof Your Business

Ep #288: End of Year Referral Reflections

Ep #287: Reverse Goal Setting

Ep #286: Avoiding Referral Blind Spots

Ep #285: Industry Partner or Referral Source?

Ep #284: What People Get Wrong About Referrals

Ep #283: Dealing With *This* Referral Frustration

Ep #282: Growing Through Referrals… An Interior Designer's Story

Ep #281: Automation, Personalization and Referrals

Ep #280: Referral Q&A

Ep #279: If an Attorney Can Do It

Ep #278: One Month Can Change Everything

Ep #277: If a CPA Can Do It…

Ep #276: If I Had No Referral Sources

Ep #275: Tech Start Up Applications to Improve Referrals

Ep #274: How We Prep Inside the BRB Coaching Program

Ep #273: My Leads Framework

Ep #272: When to be a Scuba Diver vs Astronaut

Ep #271: 3 Referral Tactics to Implement Immediately

Ep #270: Referral Q&A

Ep #269: Making Tracking Sexy Again

Ep #268: Side Effects of Inconsistent Referrals

Ep #267: Biz Owner Mindset: Working from Rest

Ep #266: Biz Owner Mindset: Cultivating Happiness

Ep #265: Biz Owner Mindset: Mental Health Protection

Ep #264: Biz Owner Mindset: Habit Formation

Ep #263: Biz Owner Mindset: Belief Formation

Ep #262: Biz Owner Mindset: Executive State

Ep #261: Biz Owner Mindset

Ep #260: Referral Q&A

Ep #259: When the Referral Situation Drives the Tactics

Ep #258: Understanding Power Referral Sources

Ep #257: Do This, Not That For Referrals

Ep #256: Your Referral Ecosystem

Ep #255: A Peek Inside a Referable Business Part 4

Ep #254: A Peek Inside a Referable Business Part 3

Ep #253: A Peek Inside a Referable Business Part 2

Ep #252: A Peek Inside a Referable Business Part 1

Ep #251: Business is Never a Straight Line

Ep #250: 10 Questions with the Man Who Knows Me Best

Ep #249: The Roots of Your Referral Relationships

Ep #248: The Guiding Principles of Referrals

Ep #247: Can Referrals & Affiliates Co-Exist?

Ep #246: Applying KISS to Referrals

Ep #245: Which Are You? Pinball or Bowling Ball

Ep #244: What AI Gets Wrong About Referrals

Ep #243: Referral Delegation in Action

Ep #242: What Can You Delegate with Referrals?

Ep #241: Noticing Referral Moments

Ep #240: Referral Q&A

Ep #239: Are Your Referrals Happy Accidents?

Ep #238: Must Have Referral Strategies

Ep #237: My Top Business Lessons from This Year

Ep #236: Year End Referral Reflection

Ep #235: Reversing Your Way Forward (Part 2)

Ep #234: Reversing Your Way Forward (Part 1)

Ep #233: Being Referred on Social Media?

Ep #232: Business Owners Guide to Saying No

Ep #231: Do These 3 Things for Your Referral Sources

Ep #230: Referral Q&A Episode

Ep #229: The Best Way to Give a Referral

Ep #228: Slow & Steady Wins the Race

Ep #227: The Metrics that Should Define Your Referrals

Ep #226: My Super Complicated Referral Success Formula

Ep #225: Defining Core Values

Ep #224: Top 3 Goals of Referrals

Ep #223: Referrals and Repeat Clients

Ep #222: Why I Won't Give You This Answer

Ep #221: Successful Referral Building

Ep #220: Business Development Series: Q&A

Ep #219: Biz Development Series: Experts Weigh In

Ep #218: Business Development Series: Vitamin or Medicine?

Ep #217: Business Development Series: Nurturing Prospects

Ep #216: Business Development Series: Closing into Clients

Ep #215: Business Development Series: The Buyer's Journey

Ep #214: Business Development Series - Figuring Out Your Sources

Ep #213: Business Development Series: Message

Ep #212: Business Development Series: The Overview

Ep #211: The Science Behind Generating Referrals Naturally

Ep #210: Q&A Episode

Ep #209: Client Interview: Tripling Your Business

Ep #208: Common Mistakes of Referral Ninja Beginners

Ep #207: What Referral-Proofing Looks Like

Ep #206: Building Your Own Networking Group

Ep #205: What You Can (& Should) Ask For

Ep #204: Client Interview: Measuring Metrics

Ep #203: Breaking Down Your Business Communities

Ep #202: The Communities of Your Business

Ep #201: A Business Intersection

Ep #200: Celebrating 200 Episodes

Ep #199: Your #1 Trap of Growing a Business

Ep #198: 5 Types of Business Owners

Ep #197: 4 Quads of Business

Ep #196: Speed of Starting Small

Ep #195: Putting Your "Busyness" in Perspective

Ep #194: Business Protection and Referral Success

Ep #193: The Conundrum: Sharing vs. Asking

Ep #192: The Over-Use of "Referrals" in Marketing

Ep #191: What You Control with Referrals

Ep #190: Q&A Episode

#189: A Look at Building a Referable Business

#188: Why Are You Referred?

#187: Must Have Referral Strategies for this Year

#186: Calculating Your 2022 Referral Explosion

#185: 3x5 Life

#184: Choosing the Right Type of Support for Your Goals

#183: Finishing Strategy

#182: The Reverse Goal Setting Process

#181: Dirty Little Secrets of Goals

#180: Q&A Episode

#179: Ending the Year Referral Stronger

#178: Secret #5 of the 5 Secret Weapons of Referrals Without Asking

#177: Secret #4 of the 5 Secret Weapons of Referrals Without Asking

#176: Secret #3 of 5 Secret Weapons of Referrals Without Asking

#175: Secret #2 of the 5 Secret Weapons of Referrals Without Asking

#174: 5 Secret Weapons of Referrals Without Asking

#173: Two Productivity Musts for Small Business Owners

#172: Taking Control of Referrals: One Attorney's Journey

#171: Breaking Down Layer #6 of Your Referral Strategy

#170: Q&A Episode about Referrals

#169: Lead Gen ROI Pulse Check

#168: Taking Control of Referrals: One Realtor's Journey

#167: What Referrals Hide

#166: Referral Lessons from a Failed Cantaloupe Garden

#165: Receiving Referrals from Your Client Experience

#164: Unpacking Your Client Experience

#163: An Engagement Tool for Your Client Experience

#162: Leveraging the Alumni Client Stage

#161: In Action: Active Client Stage

#160: Client Experience Q&A

#159: Mastering the Active Client Stage

#158: In Action: A New Client Stage

#157: Nailing the New Client Stage

#156: Three Stages of the CX

#155: Nuts & Bolts of the CX

#154: This Should Drive Your Client Experience

#153: Bottom Line Impact of the Client Experience

#152: Customer Service Does Not Equal Client Experience

#151: Being Referable

#150: Celebrating 150 Episodes

#149: Share and Tell

#148: Breaking Down Layer #5 of Your Referral Strategy

#147: Breaking Down Layers #3 & #4 of Your Referral Strategy

#146: The Who, What, When, Why & How of Referrals

#145: Do You Agree or Disagree?

#144: What's Wrong Today with the Collective Referral Mindset

#143: This Bears Repeating

#142: When the Hard Work Pays Off

#141: Breaking Down Layer #2 of Your Referral Strategy

#140: Q&A: How Referrals Fared in 2020

#139: A Referral Strategy in Action

#138: Breaking Down Layer #1 of Your Referral Strategy

#137: Clarifying the WHO

#136: Calculating Your 2021 Referral Explosion

#135: This Number Matters Most for More Referrals

#134: Biz Lessons Learned from the Craziest Year

#133: The Future Always Belongs to Finishers

#132: Goal Crushers in Action

#131: Your Goals Finishing Strategy

#130: Special Q&A on Goals

#129: Setting Your One Year Plan

#128: Calculating Your 3 Year Milestones

#127: Defining Your 5 Year Vision

#126: Two Ways to Reflect

#125: Your Referral Strategy: A Layered Approach

#124: Deep Dive into Referrals: Professional Services

#123: Deep Dive into Referrals: Financial

#122: Deep Dive into Referrals - Real Estate Part 2

#121: Deep Dive into Referrals - Real Estate

#120: Q&A Show: Burning Questions from our Listeners

#119: Making it Easy to Gather Testimonials

#118: Removing "Stranger Danger" with Referrals

#117: Working While Schooling... Helping You Survive

#116: Working While Schooling... Helping Kids Thrive

#115: Demystifying the CRM

#114: Designing Your Perfect Office Space

#113: Referral No-No #7

#112: Referral No-No #6

#111: Referral No-No #5

#110: Referral No-No Q&A

#109: Referral No-No #4

#108: Referral No-No #3

#107: Referral No-No #2

#106: Referral No No #1

#105: Your Goals & the Back Half of 2020

#104: Goals Reset? Maybe. Maybe Not. (Part 2)

#103: Goals Reset? Maybe. Maybe Not.

#102: Leveraging a VA in Your Business

#101: 4 Quads of Business

#100: Our 100th Show Surprise

#099: Hard Conversations With Yourself

#098: Your Enneagram # and Your Business

#097: Leads, Networking, Referral Groups... Oh My!

#096: A Tool to Support Referrals, Prospects & Clients

#095: Three Things to Do Now for Your Referral Sources

#094: Who's In Your Boat?

#093: Staying Focused During Times of Adversity

Episode: Bonus #001

#092: Digging In to Your Referral Sources (Part Three)

#091: Digging In to Your Referral Sources (Part Two)

#090: Burning Questions From Our Listeners

#089: Digging In to Your Referral Sources (Part One)

#088: When Referral Generation Isn't Working

#087: What's Holding Your Referrals Back

#086: Applying Google Knowledge to Referrals

#085: Learning from a Referral Ninja Master

#084: 3 Ways to Sink Your Referrals

#083: Platinum Principles of Referral Generation

#082: What Would 100 Referrals Mean to Your Business

#081: Your One Must

#080: Q&A Show: Burning Questions from Our Listeners

#079: The Future Belongs to Finishers

#078: How to Finish What You Start

#077: Here's to the Goals that Haunt Us

#076: Setting Your One Year Plan

#075: Calculating Your 3 Year Milestones

#074: Defining Your 5 Year Vision

#073: Coasting or Stressing into Year End?

#072: Favorite Business Lessons Learned

#071: The Special Anniversary

#070: Burning Questions from Our Listeners

#069: Right Biz Structure for Referral Success

#068: Referral-Proof Your Business

#067: Lies We Believe About Referrals, Part 4: Lack of Control

#066: Lies We Believe About Referrals, Part Three: Incentivize

#065: The Lies We Believe About Referrals, Part Two: Ask or Else

#064: The Lies We Believe About Referrals, Part One: Time Suck

#063: Calculating Your Referral Explosion Number

#062: Beyond the Thank You Note

#061: Growing Your Tribe with Pat Flynn

#060: Q&A With My Better Half

#059: Behind the Scenes of the GBR Program Overhaul

#058: The Start of a Referral Ninja Master Journey

#057: 6 Ways to Marie Kondo Your Referrals

#056: Learning From Referral Ninja Masters

#055: The Intersection of Personality and Referrals

#054: The Difference Between Your CX and RX

#053: On the Spot Coaching

#052: Nailing Your Thank You Card

#051: Referral Rookie Mistakes

#050: Burning Questions From Our Listeners

#049: Referral Generating Plans on a Shoestring Budget

#048: Your Process is Key to Consistent Referrals

#047: Raising Your Rates with Ryan Laughlin

#046: How to Turn Networking into Smart Networking

#045: Uncovering Valuable Data in Your Business

#044: Master Your Profit with Michele Williams

#043: On the Spot Coaching Segment

#042: Asking for the Close with Nikki Rausch

#041: 5 Times You Can Ask (Just Never for Referrals)

#040: Burning Questions from our Listeners

#039: The Magic of Small Plans

#038: Those First Two Years in Business

#037: Backstage vs. Frontstage

#036: Guiding Principles of Referrals

#035: How to Give a Proper Referral

#034: 'On the Spot' Coaching - Finding Referral Gaps

#033: Stop Sending "Referral" Emails Like This

#032: What is a Referral Ninja Master

#031: The Magic of Accountability

#030: Burning Questions From Our Listeners

#029: What's Your "Burn the Boats" Moment in 2019?

#028: End of Year Surprise from the Roadmap to Grow Your Business Podcast

#027: Business Lessons Learned From the Trenches

#026: 3 Ways to Up-Level Your Client Experience Next Year

#025: 3 Musts for a Powerful but Simple Client Experience

#024: Is this one thing holding back your referrals?

#023: How Are You Celebrating Your Referral Sources This Time of Year

#022: Power of Reverse Goal Setting

#021: Thanksgiving Thoughts About Your Referral Sources

#020: Burning Questions From Our Listeners

#019: How Your Promo Swag is Killing Your Referral Strategy

#018: The Moment(s) It All Changed

#017: Identify Your Who...And the Power Behind It

#016: Saving Lost Referrals

#015: 5 Steps to Generate Referrals

#014: Bumpy Road of Entrepreneurship with Neil Tyra

#013: How I Stopped Selling & Dramatically Grew My Business

#012: Building Your Prospecting Plan (Part Two)

#011: Building Your Prospecting Plan (Part One)

#010: Special Q&A on Referrals from Listeners

#009: Lies We Believe About Referrals

#008: What a Referral Is and Is NOT

#007: Part 2 - What To Do When You Need More Referral Sources

#006: What To Do When You Need More Referral Sources (Part 1)

#005: 4 Reason You Don't Receive Referrals & What To Do About It

#004: The Key Ingredient of Generating Referrals

#003 - Why You Never Ask for Referrals

#002 - Demystify Your Business Growth in Three Ways

#001 - Seven Ways I Overcame a Business Failure