Soultuitive Leaders With Clare Josa

Today's episode is for you, if burnout is on your radar - whether it's for yourself, or whether it's for team members. If you've found it almost impossible to get people to 'hit the ground running' in January, this episode is going to guide you through:How to spot the warning signsWhy most of what we're doing to prevent burnout at work is back-to-front, accidentally fixing the wrong thingAnd practical things you can do today, to turn this aroundResources from this episode:Burnout risk scorecard - get your score and personalised action plan - free - here nowBurnout & Imposter Syndrome white paperBook a call to discuss how I can support your organisation in truly preventing burnoutJoin In The Conversation:Here's where we're talking about this episode, over on LinkedIn.

One of the things I'm asked most often by leaders, at the end of a keynote, is how to bring up the subject of Imposter Syndrome with a colleague or team member - and then what to do to help them.It's so easy to freeze, or talk ourselves out of broaching it, or worry that the other person will react badly, or that we won't know what to say or do next...... So we avoid it. And that leaves the person stuck. It perpetuates the taboo. And we feel bad, because we wanted to make a difference.So in today's Soul Led Leaders podcast episode I'm going to share with you what you can do, mistakes to avoid, and how to find out what to do to move beyond 'tea and sympathy' if you've got it right and the person wants help.In today's episode of the Soul Led Leaders podcast, you'll discover:Why we bottle it!The risks of getting it wrongThe two things you must (I don't use that word lightly!) do, before you take that deep breath and leap inHow to start the conversationThe five super-common mistakes to avoidAnd how to actually help the person to turn things aroundShow notes and the gift PDF training I mention are here: soulledleaders.fm/27/

As people are heading back into the office, bringing with them the impact of 18+ months of chronic stress, anxiety, and burnout warning signs, there has never been a more important time to proactively support mental health in the workplace.In fact, in the near future, UK employers will be required to take action to create a culture that supports psychological and emotional wellbeing.But is training up Mental Health First-Aiders enough? And why might that be leaving things too late?In this episode of the Soul-Led Leaders podcast, you'll discover:Why Mental Health First-Aiders are a great initiativeBut how these MHFAs are having their remit stretched beyond what is safeWhat's missing from most organisations' mental health strategiesHow the three pillars of burnout unlock the key to preventing the vast majority of mental health crisesAnd the one question that all employers need to ask themselves, to figure out what to do nextShow notes and resources are at https://www.soulledleaders.fm/26/Imposter Syndrome First-Aider training can be found here: https://www.clarejosa.com/firstaider/

Do you feel like you're running on empty, and that nothing seems to top up your batteries any more? Is it getting harder to concentrate and easier to make mistakes? Do you find your fuse is shorter than ever and that smaller things are stressing you out? And if one more person tells you to be resilient they might find that the 'bouncing back' is at the end of your virtual fist? You are not alone!In this episode of the Soul Led Leaders podcast you'll discover why, far from being the antidote to burnout, classic resilience actually causes it, and the five-step solution we need, instead.What You'll Cover Today On Why Classic Resilience Causes Burnout:What burnout is - and what it isn'tWhy it's not a sign of weaknessThe three pillars of burnoutThe problem with classic resilience and why it's not the antidote to burnoutInsider secret: how classic resilience causes burnoutWhy the opposite of being burnt out is not turning into a couch potatoThe five-step solution we need insteadShow notes & additional resources: www.ClareJosa.com/soulledleaders/25/

Joanna is a champion of the cause to remove 'extraversion bias' from organisations. She has seen first-hand how it can undermine engagement, productivity and performance, as well as impacting mental health.In her interview, she'll be covering the myths about introversion and why this is so vital for hybrid working, how to include introverts naturally, and how to enable introverts to play to their strengths.What We Cover In This Interview:The myths and misconceptions around introversionA tale of two lockdownsUnderstanding what hybrid means to different personality types and why they will have preferencesWhat we can do to make the working environment introvert-friendlyWe've got to stop judging introverts!Avoiding FOMO with team buildingBrilliant battery boosters for hybrid-working introvertsShow notes & additional resources: http://www.clarejosa.com/soulledleaders/24/

HR Directors are telling me that burnout is one of their biggest concerns for the rest of 2021. Companies are trying everything from wellbeing days to free mindfulness app subscriptions to beanbags in meeting rooms, but they're not seeing results.In this episode, you'll discover why. And what we need to be doing, instead.Today's Soul Led Leaders episode is taken from a masterclass I ran in June 2021 and in it you will learn:5 hidden ways that Imposter Syndrome leads to burnout - and how to spot the early warning signsWhy the 'bridge of coping strategies' approach falls apart in times of change - and what you need to be doing insteadClare's favourite 'Emergency Quick Fix' strategy to help you to reset your stress response in under sixty secondsWhy 'resilience' is such a dirty word - one that makes your teams want to throw rotten tomatoes at youHow Clare's 5-step Natural Resilience Method™ can slash stress levels, boost confidence, and prevent burnout, in ways that are fast, fun and foreverAnd I can't wait to hear what your 'next 24 hour action' is - all will become clear!Show notes and additional resources: www.clarejosa.com/soulledleaders/23/

A senior consultant specialising in internal communications and managing change, Annique Simpson is passionate about creating true inclusion by helping make sure we "listen with the intention of taking action". In this inspirational interview, she shares the practicalities of how to do this, as a leader or line manager, how to avoid the common pitfalls, and how to make sure people don't feel they have to vote with their feet, to make their voice heard. We're talking about:What Inclusion Really Means With Hybrid WorkingWhat We Cover In This Interview:Who is really controlling the hybrid employee experienceThe vital importance of employee voice - and how to hear itHow leadership's priority needs to be engaging with employees to design in work-life balanceHow to connect with people who aren't in the buildingHow to predict and avoid the unintended consequences of decisionsShownotes and more: http://www.clarejosa.com/soulledleaders/22/

Wondering how to keep your hybrid team motivated, when they feel like ships-in-the-night? Or how to build consensus on what hybrid working should look like when everyone has different needs? Or how to build flexibility into your leadership style, so you can inspire your team to get results, no matter what is going on, without leaving them feeling burnt out? Join me for this interview with Jenny Ainsworth, Leadership And Motivation Consultant. In this inspirational session, we cover:What does it take to inspire and motivate a team, without turning into 'Tigger'?What is a 'team charter'? And how why is it an essential element of the shift to hybrid working?How can you help team members to feel involved and heard, rather than resentful at hybrid decisions being 'imposed'?What is the absolute key to leading a highly motivated team?What are Jenny's 'three little words' which need to form the heart of all leadership decisions?Show notes and further resources: http://www.clarejosa.com/soulledleaders/21/

Want to know how to handle difficult conversations, when you're not in a room together? Or how to communicate your return-to-the-office policies without triggering people job-hunting? Or how to prevent the conflict that's looming for two of the hottest - and most-ignored - topics that are facing offices? In today's Lockdown Leadership Conference interview with award-winning mediator, Marie Coombes, we're talking about:Creating Change Without Conflict And Handling Difficult Conversations ToDeepen ConnectionsWhat We'll Cover In This Interview:What are difficult conversations?What's the current big topic that workplaces are avoiding, and how will that trigger problems?How can virtual leaders manage those who want to stay home-working vs those who want to come back full time?Strategies for communicating properly to avoid conflictManaging upwards – raising difficult topics with your managerWhat's the next big topic that we need to proactively handle, to avoid creating a two-tier workforce?Show notes and additional resources: www.clarejosa.com/soulledleaders/20/

Sue Phillips knows her stuff when it comes to creativity and innovation. As Ipsos MORI's Global Head For Insight, she has needed to lead teams, worldwide, during the pandemic to keep innovating and making a difference for their clients.In this inspirational interview, Sue shares what she has learned about consciously creating innovation in remote meetings, how to design your organisation's hybrid working framework, and how to avoid FOMO (Fear Of Missing Out) making your star performers leave.What you'll learn in this episode:What have you and your teams learned about fostering creativity and innovation during pandemic remote working and how will you be running that with hybrid working?What is your advice for handling hybrid meetings, with some people in the room and some not?How can we be making the most of our time in the office together? (i.e. not just schlepping the laptop into the office to do what we could have done at home)How do we make sure that hybrid working is fair and doesn’t discriminate against any particular group, e.g. working mothers of school-aged children?​"You can't build a team on Zoom" - what can we be doing instead?Shownotes here: http://www.clarejosa.com/soulledleaders/19/Catch each interview in the #MakingHybridWork Lockdown Leadership Conference: www.MakingHybridWork.com

Lack of flexible working was found in the 2019 Imposter Syndrome Research Study to be one of three hidden drivers of the gender pay gap. The increased out-of-hours commitment so often required in senior roles and the difficulty in fitting work around family was shown to disproportionately disadvantage women with school-aged children.So Zurich Insurance decided to take bold action. Driven by data and a passion for diversity and inclusion, they have now succeeded in making 80% of their UK roles part time, flexi-time or job-share. And far from having a negative impact on the bottom line, they've seen astonishing results.They're making measurable progress on closing the gender pay gap, and their employee engagement and satisfaction have increased. And all of this was during the challenges of the 2020/21 Covid-19 lockdowns.In this candid and action-inspiring interview, Emma Francis - Head of Diversity & Inclusion for Zurich Insurance - shares:what prompted them to take actionhow they got buy-in from the key decision-makerswhat people's concerns or initial objections werehow they overcame themthe benefits they have seen - it's not just gender equitywhat advice Emma would give other companies who might be considering this routeShownotes are here and you can catch each interview from the #MakingHybridWork Lockdown Leadership Conference 2021 by registering free here.

Janet Hitchen's career has seen her advising leaders at companies from Apple to Nespresso, as a trusted guide in creating best-in-class communications strategies. Known as a 'rebel woman', she asks the questions that create breakthroughs, in ways that get everyone on board.In this inspirational interview, as part of the #MakingHybridWork Lockdown Leadership Conference 2021, she'll be discussing the cultural shifts organisations need to make, to allow their teams to thrive with hybrid working, and how to communicate them in ways that get people excited, instead of scared, about change.Listen now to discover:Why starting with 'how' gets hybrid back-to-frontThe danger of making decisions from the view of power and control - yet why so many organisations are falling into this trapHow gaslighting employees back into the office risks becoming the new epidemicThe one core thing that has changed for employees, which means that 'business as usual' risks an exodusThe single most valuable thing a manager can do right now, to get their teams on boardHow to avoid homogenised group-think and bring cognitive diversity into hybrid-working decisionsHow to communicate our hybrid-working decisions in ways that inspire people to thrive, instead of getting them searching the job-hunting websitesShownotes and access to all of the interviews in the conference are here: www.makinghybridwork.com

The second #LockdownLeadershipConference starts today. And this year's theme is #MakingHybridWork. We're kicking off with a fabulous panel discussion on the topic of:Putting wellbeing and preventing burnout at the heart of your culture, without sacrificing the KPIs.I can't wait to talk to:* Nicholas Corrigan of Societé Generale* Susi Fish of Boult Wade Tennant* Liese Lord of The Lightbulb TreeWe're going to be talking about:How can you support team members in returning to the office or hybrid working, creating a culture of confidence and wellbeing, without burnout becoming a 'badge of honour'?andHow to avoid the most common hybrid / remote working mistakes, which can trigger burnout and anxiety.andWhat work-life-balance actually means, now the boundaries between home and office are so blurred, and what we can do, as individuals and as leaders, to get it right.To catch each interview and panel discussion during the conference, register free at www.makinghybridwork.com - or subscribe to the Soul Led Leaders podcast!#SoulLedLeaders #LeadershipDevelopment #BurnoutPrevention #MentalHealthAwareness

In today's third episode in our burnout-prevention mini-series, I want to talk about why positive thinking can make stress worse, and what you could be doing instead!This one is for you if you have an inner critic that has been highly resistant to becoming a genuine cheerleader, or you ever find yourself swamped in that negative self-talk that drags you down, that increases your stress levels, that makes you feel overwhelmed, and it holds you back from becoming the leader you were born to be, and making an even bigger difference in the world.What You'll Cover Today On Why Positive Thinking Can Make Stress Worse:Why positive affirmations and positive thinking can make stress worseWhy it's not your fault! Hint: it's down to body-chemistry and demystified neuroscienceThe stress cycle - and how this is at the root of all thisHow this triggers burnout, without us even realising - and the role of the two types of fearHow flip-flops trigger the backfire effect to trigger internal conflictMy super-easy sixty-second strategy for burnout preventionEssential resources & show notes: http://www.clarejosa.com/soulledleaders/14/

There are two types of fear - and one of them plays a major role in overwhelm, anxiety and burnout. But which is it? And what can you do about it?This episode of the Soul Led Leaders podcast is for you if you ever find yourself feeling exhausted after your inner critic has taken you into the boxing ring, or if your 3am self-talk leaves you feeling far-from-positive about your day.What You'll Cover Today On The Two Types Of Fear:Why knowing the difference between these two types of fear is more important now than ever beforeWhat the two types of fear are and how you can tell the differenceWhy your body doesn't care which type you're runningHow niggles become worries that turn into super-fears - creating mountains out of molehillsThe two self-mentoring questions that can bring that mountain back down to sizeLong-term solutions to set yourself free from the power of these fearsResources: http://www.clarejosa.com/soulledleaders/13/

Lockdown burnout has millions on their knees - exhausted, overwhelmed and stressed. The 'togetherness' that got us through the spring 2020 lockdown has disappeared. And those juggling work-from-home with school-at-home have dipped well below empty.Shownotes & resources: http://www.clarejosa.com/soulledleaders/12/Whether this describes how you're feeling, or you can see it in your friends and work colleagues, this episode of the Soul Led Leaders podcast is here to bring back some hope. It's the first in a series of five episodes about preventing lockdown burnout, packed with insights and strategies to shift you from stressed and surviving to finding your flow and your happy place again.We're starting with answering the question: Why is it so hard to get everything done during lockdown? And hint - it's not all about time!What you'll cover in this episode:The problem with how we're currently workingThe impact of hypervigilanceMind-story drama and the stress cycleWhy this affects our ability to concentrate, meaning things take much longer - aka which day of the week is it?!The 4 Ps of Imposter Syndrome, and how these become a lockdown time-suckHow to calm your nervous system and get back in flow, in under sixty seconds, for freeShownotes & resources: http://www.clarejosa.com/soulledleaders/12/"And Breathe" - www.ClareJosa.com/andbreathe/Free ABC training - www.ClareJosa.com/abc/

Today's episode is all about why we need to reset our lockdown response, if we want to avoid post lockdown burnout - in ourselves and in our teams.This one is for you if you are secretly on your knees - exhausted, overwhelmed and stressed - or if you've got members of your team who you think might be struggling, even if they're pretending everything is ok. And you want to know what you can do to support them.How lockdown has got people on their knees - and it's not what we might thinkHow stress levels have affected performance and productivity, meaning now is the wrong time to assess whether remote working is a good ideaThe essential factor that kept us all going, back at the start, and why it has now disappearedWhy we need to press reset - urgently - on the lockdown coping strategies that risk becoming life-long habitsThe Big Rest: www.ClareJosa.com/BigReset/Shownotes: www.ClareJosa.com/soulledleaders/10/

Today's episode is for you if you're the kind of leader who wants to make sure their team isn't just 'performing', but they're thriving emotionally. You want to be able to spot when someone might need emotional support, as we move out of lockdown.You'll learn seven secret signs that someone needs that emotional support. And you'll discover how to spot them even if you're on a Zoom call, rather than face-to-face. Plus we'll cover strategies to handle this, without turning into a therapist.What You'll Cover Today On The Seven Secret Signs That A Team Member Needs Emotional Support:Why classic 'resilience' is causing performance problems and mental and emotional health issuesSeven secret signs that a team member might need emotional support, even if they're putting on an Oscar-winning performance of everything being okWhy this is so vital - for the individual, for your teams, and for your company - as we move out of lockdownThe hidden reasons why anxiety levels are rising at the moment, rather than decreasing, even though the Covid-19 risk is decreasingStrategies for rebuilding your teams, especially if people were furloughed, to help people to move from surviving to thrivingShownotes & resources: http://www.clarejosa.com/soulledleaders/09/

Today we're talking about why the post-lockdown 'new normal' way of working in businesses is looking so similar to the old version - and why that's such a big problem. At the Lockdown Leadership Conference we discovered that people were passionate about creating a new way of working as we exit lockdown. But it's simply not happening.And how can we rescue the situation?What You'll Cover In This Episode:Why the personality type of who is leading your return-to-work plans could make up to half of your staff unhappyThe three hidden risks of not communicating your plans with your teamsWhy going back to 'business as usual' risks costing you your rising starsThe accidental way many companies' return-to-work plans could widen the gender pay gap and decrease diversityHow to solve this problem - by pressing 'pause' for just two daysShownotes: http://www.clarejosa.com/soulledleaders/08/

Today's episode is for you if you are longing to be able to lead even more from your heart in a head-based world and you want to bring soul led leadership into your organisation or industry, but you know you're living and operating in a left-brained world. And you're not sure how to create that wave of change.You will discover:The two things that get in the way of us leading from our hearts in a head-based worldThe one thing that getting promoted means it becomes even harderMy three-layered approach to how to be a Soul Led LeaderWhat you need to be doing instead of being a crusader for changeHow to be a Soul Led Leader even if you're not the CEO - or your leadership culture is secretly alpha-maleShownotes: http://www.clarejosa.com/soulledleaders/07/

Today's episode is for you if you have ever beaten yourself up about not making enough progress, waiting until you hit that end goal before you celebrate. You know how that can demoralise you - and you end up having to use 'gritted teeth', willpower and determination, which is exhausting - and not much fun.I want to help you turn that around, fast and forever, with my sixty-second strategy that gives you the energy and inspires you to keep going, even if you're secretly not in the mood.What You'll Cover Today On Finding The Energy To Keep Going:Why the traditional way we run projects accidentally teaches us to 'play small'How Imposter Syndrome makes this worseHow this sixty-second strategy can solve one of the biggest challenges we face with a promotionAnd how it can reprogramme your brain and body to focus on what motivates you, rather than beating yourself upNinja tips to allow this sixty-second strategy to shift your mood, boost your energy, and rewire your brain, to start training your inner critic to be your biggest cheerleader!Shownotes and resources: http://www.clarejosa.com/soulledleaders/06/

Do you ever find yourself saying 'I don't have enough time'? Over the past 20 years of working with passionate world-changers, it's the single biggest excuse I have heard for us not taking the actions our dreams demand of us. And if we do take those actions, we end up in exhaustion and overwhelm.I want to share with you today some practical strategies you can use - right away - so you can get more done, in less time, with less stress and no complicated planning systems - for free - so your ideas and dreams can have the impact they deserve.What You'll Cover Today On Escaping Overwhelm:The secrets of how I get so much done, and still have time to see my kids, without being a superhero!Why we end up as too tired to change the worldWhy chronic stress is perhaps the biggest time-thief aroundWhat is really driving our addiction to 'busyness' and how to clear it outMy 'walk the plank' process to take the fluff out of your planning and create breakthroughs, fastPlus my self-mentoring question that makes sure you won't get distracted or procrastinateThe 'other' type of action that sets us free from 'busyness' and creates breakthroughs, not burnoutThe difference between 'fighting' and 'flowing' your way to your resultsShownotes & resources: http://www.clarejosa.com/soulledleaders/05/

You want to change the world, but it's exhausting doing it on your own. How can you escape from superhero syndrome when everyone looks to you to lead the change?What You'll Cover Today On Escaping Superhero Syndrome:How we end up with superhero syndrome, even if we're not wearing our pants on the outside of our trousers (this sentence will confuse my American friends)Why what started as an exciting idea leads to resentment and overwhelmHow the 4Ps might be to blamePractical strategies to inspire a tribe of people to help you - and even take on your 'monkeys'The role you actually need to assign to yourself, as the 'crusader-antidote'Shownotes and resources: http://www.clarejosa.com/soulledleaders/04/

Do you ever find yourself 'flinching' - holding back - when you want to find the courage and confidence to take massive action on a dream project? If so, you are not alone! In this episode I'm going to take you through how to take the actions that secretly scare us, without having to push on through the fear - and I'll spill the beans on why that one's such a bad idea, too!You can use the strategies we'll cover today for yourself, in your work-life, with your personal goals and you can even teach your teams this stuff. So I hope it's going to be an absolute corker for you!Shownotes: http://www.clarejosa.com/soulledleaders/003/You Will Learn:The secret reason why people resist going all-in on goalsThe motivational layers that increase engagement - and how to easily inspire people at this deeper levelThe 7Cs of successful projects and how to apply two of these to your work (more of them later in the week!)The vital difference between a vision and goal and why we're getting this back-to-frontThe major mistake companies are making that leaves them leading from fear, without meaning toWhy leading from your heart, not just your head, is the key to inspiring teams and a practical way to apply the 7Cs to allow you to do thisShownotes: http://www.clarejosa.com/soulledleaders/003/

Discover my personal 7-stage secret for leading through change. In today's episode, we'll look at how you can take a team from struggling and coping, to going beyond 'surviving' into 'thriving', to achieve what felt previously impossible, without stressing and freaking everyone out. And I'll be spilling the beans on exactly how I used this 7-stage process to take the Lockdown Leadership Conference from 'crazy idea' to having 400 business leaders join us for a full day, with 19 people co-creating the event on the day, in just three weeks, so you can see the kinds of results this process can create for you.Shownotes, including the Imposter Syndrome Iceberg model: http://www.clarejosa.com/soulledleaders/02/What You'll Learn About How To Create Breakthroughs:The secret reason why people resist going all-in on goalsThe motivational layers that increase engagement - and how to easily inspire people at this deeper levelThe 7Cs of successful projects and how to apply two of these to your work (more of them later in the week!)The vital difference between a vision and goal and why we're getting this back-to-frontThe major mistake companies are making that leaves them leading from fear, without meaning toWhy leading from your heart, not just your head, is the key to inspiring teams and a practical way to apply the 7Cs to allow you to do this

What does it really take to create a level playing field? One where everybody has the same opportunity to grow and thrive and shine, based on who they are and what they most love doing and their real inner talents, rather than the environment and culture around them? It takes more than inclusion. It takes more than doing what we've done before and expecting different results. And logic isn't enough. How to do this - and more - is waiting for you in today's episode of the Soul Led Leaders podcast.Shownotes & resources: http://www.clarejosa.com/soulledleaders/001/The Soul Led Leaders podcast is for corporate leaders who are making waves and changing the rules - with their hearts, not just their heads. But they know that their secret 3am self-talk is getting in the way.Episodes include interviews with trailblazers, sharing the secrets of how they've achieved their success, and inspirational how-to, to create breakthroughs on topics as diverse as Imposter Syndrome, natural resilience, and influencing authentically, to have the impact your ideas and dreams deserve.Led by Clare Josa, law-changer, 8x author and international speaker, each episode is designed to help you to clear out the glass ceilings you never realised you had put in your own way.Clare shares her unique blend of the psychology and neuroscience of performance, an engineer's common sense, and demystified ancient wisdom, to create what her clients call 'Soul-Engineered Solutions' that get you taking inspired action on your dreams.It's time to step up to become a Soul Led Leader - showing up with all of who you really are - and reclaim your power to make the difference you know are really here to make in the world, with clarity, confidence and passion!

Welcome to Soul Led Leaders, the podcast for corporate leaders who are making waves and changing the rules - with their hearts, not just their heads. But they know that their secret 3am self-talk is getting in the way.Where others stress about the status quo, you're the action-taker who drives the changes. Making a difference and being a crusader is hard-wired into your DNA. You want to lead from your heart in a head-based world, but it can feel lonely and exhausting out there on the leading edge.Published each Monday morning, Soul Led Leaders is under twenty minutes and it brings you interviews with trailblazers, sharing the secrets of how they've achieved their success, and inspirational how-to, to create breakthroughs on topics as diverse as Imposter Syndrome, natural resilience, and influencing authentically, to have the impact your ideas and dreams deserve.I’m your host, Clare Josa, law-changer, 8x author and international speaker. After a corporate career in engineering, specialising in Six Sigma, and as Head of Market Research for one of the world’s most disruptive brands, I’ve spent the past fifteen years helping leaders and high-achievers to clear out the glass ceilings you never realised you had put in your own way. In your podcast episodes, you get my unique blend of the psychology and neuroscience of performance, an engineer's common sense, and demystified ancient wisdom - what my clients call 'Soul-Engineered Solutions’ - that get you taking inspired action on your dreams, creating breakthroughs in minutes, not months.I can’t wait for you to join me on the Soul Led Leaders podcast. And remember to tell your friends that the show is available to listen to for free in any app that support podcasts. You can also find the latest episodes on my website at www.soulledleaders.comNow, dive into the episodes. And remember: changing the world isn’t so much about what you do, as about who you allow yourself to become.My biggest dream with the Soul Led Leaders podcast is to inspire and empower you to become all of who you really are, so you can step up to make an even bigger difference in the world, leading with clarity, confidence and passion.