Which?
by Which?
Our presenters sit down with our team of consumer experts to give you useful advice to help make life simpler, fairer and safer for everyone. Which? Money is your home for money news and personal finance hacks. Which? Shorts is your home of narrated pieces from our suite of magazines. And stay tuned for other shows full of advice.
Episodes
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The best time to make a power of attorney is yesterday
Too many of us put off a task that should be done sooner rather than later: making a power of attorney (POA). This legal document lets you give at least one other person the right to make decisions on your behalf about your health and/or finances. Having a power of attorney in place is useful if...
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Has British Airways lost its way?
You might think that British Airways' status as the UK’s national flag carrier means it offers a superior flying experience, but our research suggests otherwise. In this episode of Which? Shorts, we compare British Airways with its main long-haul competitor, Virgin Atlantic, to see whether BA…
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Costa, Greggs and Pret: which has the strongest coffee?
You might think that the only difference between drinks bought at high street coffee shops is the taste and the flavour, but our research suggests otherwise. In this episode of Which? Shorts, we bring you the results of our investigation into caffeinated drinks bought at some of the UK’s…
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Menopause myths debunked: HRT, collagen, hormones and more - The Health Reset
When does perimenopause start, what symptoms should you look out for and do menopause supplements actually work? In this episode, we explore the realities of perimenopause and menopause. We discuss the science behind common symptoms including brain fog, hot flushes, anxiety, dry skin, acne, hair...
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Will the Chancellor's Budget give people the ‘breathing space’ he spoke about?
A £100 energy payment for 20 million households and a freeze on fuel duty extended to July, we discuss the headlines from the Autumn Budget. Chancellor John Healey's Autumn Budget is set to bring 'everyday fixes' to help the cost of living crisis. He started his speech by dedicating it to the...
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Divorce and pensions: should all married couples have a plan?
The number of pensioners getting divorced is on the rise, but hardly any of us actually understand what happens to our pensions when a marriage ends. In this episode, Which? pensions expert Holly Lanyon reveals the results of a Which? Survey which shows that just 3% of married couples have talked...
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Can you really boost your immune system? What the science says - The Health Reset
From supplements and sleep to saunas and paracetamol, discover what the science says about keeping your immune system functioning at its best. In this episode we discuss why we get more colds and flu in winter, the relationship between sleep, stress, gut health and immunity, and why vitamin D...
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Are you getting the refund you’re owed for online shopping returns?
Shopping online has become the convenient way to shop for almost anything, but given there’s no standardised way of returning unwanted items, the process can differ from one retailer to another. In this episode of Which? Shorts, we bring you the results of our investigation which saw mystery...
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Which tax rises could be announced in this month’s Budget?
It’s less than two weeks to go until John Healy delivers his first Budget speech as Chancellor. So, what could he announce that would affect your finances? In this episode, Which? tax expert Ruby Flanagan joins us to discuss which taxes could be increased to help Andy Burnham’s government deliver...
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Are you wasting money on collagen supplements? - The Health Reset
What are the best things you can do for your skin as you age? Why has collagen seemingly become the answer to all our skincare problems? And what's the truth behind the supposed benefits of retinol and vitamin A? We lift the lid on the science behind these products as we reveal the findings of…
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Are you paying too much for antivirus?
Antivirus software is a strong protection for your devices, but it can become unnecessarily expensive if you ignore the auto-renew messages. In this episode of Which? Shorts, we reveal how some antivirus providers make it difficult to switch off auto-renew when you sign up, potentially leading...
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Will you be affected when pensions come under the scope of inheritance tax?
There’s just six months to go until the tax net widens when, in April 2027, unspent pensions will count towards the value of your estate for inheritance tax (IHT) purposes. In this episode, Which? tax expert Ruby Flanagan explains how money inside of unspent pensions will form part of estate and...
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Why we've lost the plot on ultra-processed food - The Health Reset
Midlife brings an incredible amount of wisdom but it can also feel like your body is going through major shifts. Unexplained weight shifts, changes to your skin, brain fog and disrupted sleep - sound familiar? And for far too long the advice has been, "eat a little less, exercise a bit more and...
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Should you buy plug-in solar panels?
You can now buy plug-in solar panels on the high street and online at a fraction of the cost of traditional rooftop systems. But are they right for your home? In this episode of Which? Shorts, we explain how plug-in solar panels work, look at their pros and cons, and compare them with rooftop…
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Are mortgage rates going to climb even higher?
The Bank of England base rate was held again last month, so why are mortgage rates on the rise? In this episode, Which? property expert Sam Wilson explains what’s driving up the cost of borrowing, and how a range of external factors can influence the rates lenders offer. Sam also reveals the...
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Are menopause supplements worth buying?
Reaching for supplements can seem like a natural thing to do when your body requires extra nutrients, but our research reveals a wide variation in active ingredients and a lack of evidence-backed dosing. In this episode of Which? Shorts, our chief nutritionist Shefalee Loth lifts the lid on our...
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Widespread misconceptions could mean your home insurance policy isn’t up to scratch
Home insurance may seem like a chore to deal with, but it’s an essential protection. So, why are so many homeowners having their claims rejected? In this episode, Which? insurance expert Dean Sobers shares some data which shows that almost a third of home insurance claims are being declined. Dean...
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Mystery shoppers help us reveal the supermarkets that deliver the freshest groceries
We sent mystery shoppers from across the country to help us find out what’s really going on with online grocery deliveries. This is what we found out. In this episode of Which? Shorts, our senior retail researcher Hannah Walsh reveals the results of our investigation into some of the UK’s biggest...
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You might not be making the most of your workplace pension - here’s what to do
Nearly half of all UK adults paying into a defined contribution workplace pension have no idea how much their employer contributes. Is that ignorance hampering our retirement planning? In this episode, Which? pension specialists Paul Davies and Holly Lanyon reveal the results of their research…
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The Greek island you need to visit out of the peak summer season
Corfu’s secret beaches, mountain villages and warm hospitality make it the perfect place for a getaway… if you visit at the right time. In this episode of Which? Shorts, deputy editor of Which? Travel Naomi Leach shares her experience of exploring Corfu as she went off the beaten track, away from...
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First Halifax, now TSB? Why are banks disappearing?
The sheer scale of bank branch closures has caused concern inside government. And with one - maybe two - high street brands set to disappear from the high street, is the situation going to get even worse? In this episode, Which? senior data journalist Josh Wilson crunches the numbers to reveal…
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Can you really trust that ‘bargain’ holiday price?
Have you ever been searching for holidays online only for the price to increase? Well, you’re not alone. In this episode of Which? Shorts, we share the result of our research into Expedia, Lastminute.com, Loveholidays, On the Beach and Tui, where we aimed to find out how the business model dubbed...
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Are you being left in the dark by your bank?
There’s no doubt that you remember receiving notifications from your bank telling you that the interest rate on your savings account is set to go down. But are banks doing enough to tell us when an account with a better rate is available? In this episode, we’re joined by Which? researcher Holly...
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Ditch the algorithms and curate your own social media feed
There are few things more frustrating than feeling like an algorithm is controlling what you see online. Luckily, taking back control of your feeds and search results is easier than you think. In this episode of Which? Shorts, we share expert advice on how to dodge aggressive recommendation...
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Are you better off switching banks? Or should you stay loyal?
The Current Account Switch Service becomes a teenager next month. It's been 13 years since it became possible to switch your current account provider in as little as 7 days. But is it always worth it? In this episode, Which? money news editor Grace Witherden talks us through the bank switching...
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The tech problems we solve most often - and how to fix them yourself
There are few things more frustrating than your devices not doing what they’re supposed to. Luckily for you, that’s where our Tech Support team comes in. In this episode of Which? Shorts, we speak to our tech experts to find out which problems they deal with most frequently when Which? Tech…
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How to save £200 on your car insurance
Few of us relish having to call up an insurer to haggle for a better deal - but it can prove successful if done properly. In this episode of Which? Insurance expert Dean Sobers shares the findings of his research into haggling for a better deal on car insurance, which shows that it is an…
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Is dark chocolate good for you?
It’s often said dark chocolate is good for you. But is it true? And which bar is best? In this episode of Which? Shorts, we share the science behind the claim that dark chocolate is good for you, and help you choose the best quality bars on the market as we reveal the results of our expert blind...
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How to turn your dream retirement into reality
Dreaming of retirement can bring to mind ideas of a steady pace of life, more time for hobbies and relaxing trips abroad. But what happens when that doesn’t quite go to plan? In this episode of Which? Money, our pensions expert Holly Lanyon shares her research into retirees and reveals how their...
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Why Slovenia should be on your holiday bucket list
Slovenia boasts more than 500 castles, despite not having a monarchy. And with vibrant cyan water in its lakes, this former Yugoslav country is not short of breathtaking sights. In this episode of Which? Shorts, our travel expert Jo Rhodes shares her experience of Slovenia, detailing fine cuisine...
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Is private healthcare good value for money?
More people than ever are turning to the private sector for healthcare, with growing numbers taking out private medical insurance to help cover the cost. But is it worth the monthly outlay? In this episode of Which? Money, Matthew Jenkin from our Money team reveals the results of our member…
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Why you need to upgrade from Windows 10
We’ve covered the loss of security support for Windows 10 on our podcast, on our website, in our magazines for a long time. But Microsoft has extended support for 10 users until autumn next year - giving you more time to prepare. That doesn’t mean you can sit back and do nothing. In fact, we...
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Can AI replace financial advice?
It’s becoming increasingly difficult to avoid AI in our day-to-day lives. But are chatbots accurate enough to be trusted with your personal finance questions? In this episode of Which? Money, our senior data journalist Josh Wilson shares the results of his investigations into chatbots, where he...
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The hidden dangers behind Tripadvisor's AI hotel summaries
AI summaries are becoming increasingly prevalent to give us a quick overview of topics. But a new Which? investigation into Tripadvisor has shown that its AI-generated summaries fail to accurately reflect real traveller experiences. TripAdvisor summaries sometimes even brush aside severe safety...
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Will new 'buy now, pay later' protections help everyone?
One in five UK adults uses 'buy now, pay later' services such as Klarna and Clearpay to spread the cost of online purchases. Earlier this month, new government regulations came into force, giving consumers stronger protections when using these services. In this episode of Which? Money, our money...
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Will you face border queues at airports this summer?
Images of distressed British travellers who missed flights home because of long queues caused by Entry/Exit System (EES) border checks have understandably made people nervous. In this episode of Which? Shorts, our travel editor answers your questions about EES checks at European airports to help...
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Stop paying full price for these groceries
Seeking out deals on supermarket products is nothing new. But our research has found some branded products that you never need to pay full price for. In this episode of Which? Shorts, we reveal the results of our year-long investigation that analysed the pricing of thousands of popular branded...
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The companies that are letting you down
Welcome to The Shoddies! It's time for our annual awards where we name and shame the companies we think can - and should - do better. In this podcast, we call out 13 brands that we think have let consumers down over the past year. From car companies, to airlines, high street stores to telecoms...
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Why is the government going to tax your Isa?
Cash held in stocks and shares Isas could be taxed at 22% from April 2027 as the government looks to close loopholes for savers and investors. In this episode of Which? Money, our investing expert Josh Wilson explains the new rule, which comes into force at the same time as the cash Isa limit is...
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In search of the perfect summer alpine escape
Nestled in the French Alps, Lake Annecy is the country’s third largest lake and boasts clear waters and a vista of pine-forested mountains. What can you expect if you visit this summer? In this episode of Which? Shorts, our travel expert shares his experience of visiting the shores of Lake…
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The shopping sites that are misleading customers
Online fashion boutiques claiming to be independent, UK family businesses are popping up all over social media, but are they actually legitimate? In this episode, Erica McKoy sits down with Which? retail expert and senior researcher Hannah Walsh to discuss her investigation into bogus boutiques....
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Why replacing your bank card might not stop scammers from spending your money
We’ve reported before that fraudsters are able to keep on spending your money even if you replace your card thanks to a little-known feature of debit and credit cards. So we’ve investigated to find out if the banking industry is making it harder for scammers. In this episode of Which? Money, our...
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Why mobile data is so bad in the UK
Think your 5G connection is working just because the icon is showing? Think again. In this episode of Which? Shorts, we reveal why the UK ranks last in the G7 for mobile network performance. Plus, you’ll hear some practical steps that you can take to get better and more reliable mobile connection...
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What to look out for when building an emergency fund
Whether you already have a rainy-day pot or the idea of building up your savings from zero feels completely out of reach, do you know how to build a solid financial safety net? In this episode, we break down how to get started on an emergency fund without feeling overwhelmed by the numbers. We…
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Face recognition on phones easily fooled
Think your phone is secure just because you use face unlock? Think again. In this episode of Which? Shorts, we reveal how 64% of smartphones tested in our labs were easily tricked by nothing more than a 2D printed photo. Plus you’ll also hear some practical steps that you can take right now to...
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The surprising numbers behind a comfortable retirement
Whether you’re approaching retirement or the end of working life still feels years away, do you know how much you really need to retire? In this episode we learn more about Pensions UK’s Retirement Living Standards report, looking closely at the numbers that give us an idea of what our retirement...
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Could solar panels save you £500 a year?
Solar power is back in the headlines, with a recent flurry of interest sparked by a spike in global energy prices. But is it worth it for your home? In this episode of Which? Shorts, we explain how to find out whether solar panels are a worthwhile investment for your home, and what factors will...
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The truth about weight loss jabs
Weight loss injections like Ozempic, Monjaro and Wegovy are skyrocketing in popularity but are online pharmacies following the rules? In this episode, we sit down with Which? senior investigative researcher Sara Spary to discuss her investigation into online pharmacies. She reveals how easy it is...
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Is the government doing enough to protect consumers?
Whether it’s rip-off pricing, ticket touts or dangerous products being sold on online marketplaces, the government’s Department for Business & Trade is responsible for protecting consumers’ best interests. But is it doing enough? In this episode of Which? Money, we sit down with Kate Dearden, the...
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Why no one should mourn the condenser dryer
Say goodbye to your inefficient tumble dryer when it breaks, as heat pump models will soon become the norm. In this episode of Which? Shorts, we explain why the government is introducing new regulations that will mean inefficient tumble dryers - mainly condenser and vented models - will disappear...
About this show
Our presenters sit down with our team of consumer experts to give you useful advice to help make life simpler, fairer and safer for everyone. Which? Money is your home for money news and personal finance hacks. Which? Shorts is your home of narrated pieces from our suite of magazines. And stay tuned for other shows full of advice.
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