PODCAST · society
Which?
by Which?
Our presenters sit down with our team of consumer experts to give you useful advice to help make life simpler, fairer and safer for everyone. Which? Money is your home for money news and personal finance hacks. Which? Shorts is your home of narrated pieces from our suite of magazines. And stay tuned for other shows full of advice.
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The shopping sites that are misleading customers
Online fashion boutiques claiming to be independent, UK family businesses are popping up all over social media, but are they actually legitimate?In this episode, Erica McKoy sits down with Which? retail expert and senior researcher Hannah Walsh to discuss her investigation into bogus boutiques. She reveals how these misleading websites sell cheap items for a premium price under the guise of being an independent business.We also chat about the clever tactics used to lure shoppers in, from fake countdown clocks to convincing AI-generated family sob stories. Plus, Hannah shares advice on how to use tools like reverse image search and exactly what to do with your bank if you’ve been caught out.Read more about her investigation on our website & sign up for our free weekly scoop newsletterGet in touch with us via email - [email protected] listeners can get 50% off an annual Which? membership
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Why replacing your bank card might not stop scammers from spending your money
We’ve reported before that fraudsters are able to keep on spending your money even if you replace your card thanks to a little-known feature of debit and credit cards. So we’ve investigated to find out if the banking industry is making it harder for scammers. In this episode of Which? Money, our scams and fraud expert Faye Lipson explains what an automatic billing updater is, how handy it is when our cards expire, but also how it aids financial criminals to maintain access to our money once they’ve already scammed us. Faye tells us how she investigated nine banking brands and card providers to find out what processes they have in place to protect our money from scammers, detailing any inadequacies she saw during her research. Plus, she shares her expert advice on what to do if your card details have been compromised to ensure you get all your money back. Read more about Faye’s research including the banks’ responses on our website & sign up for our free weekly Money newsletter Sign up for our free Scam Alerts service Get in touch with us via email - [email protected] Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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Why mobile data is so bad in the UK
Think your 5G connection is working just because the icon is showing? Think again.In this episode of Which? Shorts, we reveal why the UK ranks last in the G7 for mobile network performance. Plus, you’ll hear some practical steps that you can take to get better and more reliable mobile connection in your area.This episode is read by Erica McKoy and is based on an article written by Adam Snook, originally published in the July issue of Which? magazine.Try out our mobile network quality map on our website & sign up for our free monthly Tech newsletterIf you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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What to look out for when building an emergency fund
Whether you already have a rainy-day pot or the idea of building up your savings from zero feels completely out of reach, do you know how to build a solid financial safety net?In this episode, we break down how to get started on an emergency fund without feeling overwhelmed by the numbers. We talk about whether you can save more with app based savings accounts vs standard high-street savings accounts and we also unpack the tax rules surrounding cash ISAs versus standard savings accounts.We’re joined by Which? expert Matthew Jenkin and Laura Sutter, Director of Personal Finance at AJ Bell, who share their top strategies for spotting account catches, setting rate alerts and ensuring your hard-earned cash is fully protected.Read our guide on emergency funds & sign up for our free Weekly Scoop newsletter. Get in touch with us via email - [email protected] listeners can get 50% off an annual Which? membershipBecome a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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Face recognition on phones easily fooled
Think your phone is secure just because you use face unlock? Think again.In this episode of Which? Shorts, we reveal how 64% of smartphones tested in our labs were easily tricked by nothing more than a 2D printed photo.Plus you’ll also hear some practical steps that you can take right now to strengthen the security of your device.This episode is read by James and is based on an article written by Adam Speight, originally published in the June/July issue of Which? Tech.Read our reviews of the mobile phones we’ve tested on our website & sign up for our free monthly Tech newsletterIf you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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The surprising numbers behind a comfortable retirement
Whether you’re approaching retirement or the end of working life still feels years away, do you know how much you really need to retire?In this episode we learn more about Pensions UK’s Retirement Living Standards report, looking closely at the numbers that give us an idea of what our retirement could look like, and how much you need to save to enjoy a luxury lifestyle later in life.We’re also joined by Which? pensions expert Paul Davies who explains the additional challenges faced by those retiring in a single income household.Read our guide on how much you need to retire & sign up for our free Weekly Scoop newsletterGet in touch with us via email - [email protected] listeners can get 50% off an annual Which? membershipBecome a Which? Money member to access 1-to-1 guidance and receive the Money magazine.
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Could solar panels save you £500 a year?
Solar power is back in the headlines, with a recent flurry of interest sparked by a spike in global energy prices. But is it worth it for your home? In this episode of Which? Shorts, we explain how to find out whether solar panels are a worthwhile investment for your home, and what factors will have the biggest impact on your potential savings. From assessing your roof and comparing installers to weighing up the benefits of battery storage, we guide you through the key decisions you’d have to make before taking the plunge. This episode is read by James and is based on an article written by Karen Lawrence, originally published in the June 2026 issue of Which? magazine Read more solar panels on our website & sign up for our free monthly Greener Living newsletter Use our home energy planning tool for a more energy efficient home If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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The truth about weight loss jabs
Weight loss injections like Ozempic, Monjaro and Wegovy are skyrocketing in popularity but are online pharmacies following the rules?In this episode, we sit down with Which? senior investigative researcher Sara Spary to discuss her investigation into online pharmacies. She reveals how easy it is to bypass safeguards by using fake GP details and fabricated health conditions to buy these prescription drugs.We also dive into the "cosmetic" illusion created by aggressive social media marketing, how the high street is reacting and Sara shares crucial advice on how to avoid dangerous counterfeit jabs online.Read more about her investigation on our website & sign up for our free weekly scoop newsletterGet in touch with us via email - [email protected] listeners can get 50% off an annual Which? membership
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Is the government doing enough to protect consumers?
Whether it’s rip-off pricing, ticket touts or dangerous products being sold on online marketplaces, the government’s Department for Business & Trade is responsible for protecting consumers’ best interests. But is it doing enough? In this episode of Which? Money, we sit down with Kate Dearden, the minister for employment rights and consumer protection to ask what work the government is doing to ensure consumers aren’t being ripped off or put at risk when buying products and services online or in-store. We take the opportunity to highlight some Which? investigations that highlight why the government needs to do more to strengthen consumer protections, and ask why more wasn’t done in last month’s King’s Speech to stamp out ticket touts. Plus, Sue Davies, Which?’s head of consumer rights analyses the minister’s answers and tells us what more we want the government to do. Read more about our work intro dangerous products being sold on online marketplaces on our website & sign up for our free Weekly Scoop newsletter Sign our petition if you want to see a cap imposed on resale tickets for live events Get in touch with us via email - [email protected] Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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Why no one should mourn the condenser dryer
Say goodbye to your inefficient tumble dryer when it breaks, as heat pump models will soon become the norm. In this episode of Which? Shorts, we explain why the government is introducing new regulations that will mean inefficient tumble dryers - mainly condenser and vented models - will disappear from shops on the high street and online. We explain how the raising of efficiency standards will drive innovation and ultimately cut energy bills. The slightly higher upfront costs of such dryers are quickly offset by lower running costs, and well-targeted standards can help drive these prices down further. This episode is read by Becki Jakeman and is based on an article she wrote, originally published in the June 2026 issue of Which? magazine. Read more about the tumble dryer ban on our website & sign up for our free monthly Home newsletter Read our reviews of the best tumble dryers on the market on our website & find out more about running costs If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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Copy trading: An increasingly popular form of investing - is it worth the risk?
Copy trading is a fast-growing trend, where investors discuss portfolios and markets, potentially influencing investment decisions. Copy trading takes this a step further, as investors mirror the portfolio and trades of another user of the platform.In this episode of Which? Money, senior researcher Megan Thomas explains how copy trading works, how risky it can be, and how certain trading platforms are becoming destinations for those who think it’s an easy way to increase the value of an investment portfolio.Megan shares the result of her experiment, which saw novice investors try out social trading and copy trading platforms for the first time, to track how drawn users were to investors who already had tens of thousands of other investors following their every move.Plus, Simon Weidenholzer, professor of economics at the University of Essex, talks us through the history of the trend, and describes how giving people the option to directly copy others can lead to a significant increase in risk taking.Read more about investing on our website & sign up for our free weekly Money newsletter Get in touch with us via email - [email protected] listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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How to slash your mobile network contract in 10 minutes
Switching mobile networks can seem like a hassle, but it’s easier than ever to move to a new provider and potentially save hundreds of pounds per year. In this episode of Which? Shorts, we reveal the results of our survey of consumers to find out which mobile networks are the best on price, customer service and more. We explain how smaller, virtual networks actually piggyback off the infrastructure of one of the Big Four networks - EE, O2, Three and Vodafone - meaning you can get the same network coverage and signal at a fraction of the price. This episode is read by Rob Lilley-Jones and is based on an article written by Adam Snook, originally published in the May 2026 issue of Which? magazine. Read our reviews of the best and worst UK mobile networks on our website & sign up for our free monthly Tech newsletter Try out our mobile network quality map on our website & read our reviews of the best cheap eSims If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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A third of us are facing pension poverty - what can you do?
12.2m people are on track to face poverty in retirement, meaning you won’t have enough money to live the most basic standard of living once you stop working. In this episode of Which? Money, Scottish Widows’ head of pension policy Pete Glancy joins us to talk us through his research that explains why so many UK adults aren’t saving enough to live comfortably in later life. Pete shares his insight into what he thinks needs to change to help more of us save more money into our workplace pensions, and explains how the reestablishment of the Pension Commission may lead to policy changes that benefit employees. Plus, Which? Money’s pensions and retirement expert Holly Lanyon tells us about some more stark research from the Living Wage Foundation, and shares some advice on what we can do to maximise our pension pots. Read more advice on how to boost your pension pots on our website & sign up for our free weekly Money newsletter Get in touch with us via email - [email protected] Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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Why you don’t need to spend big to look good and sleep better
Whether it’s supplements or skincare, sunscreen or sleep aids, our research has found that you don’t need to spend a fortune to be healthy. In this special live podcast we assembled a panel of expert guests to take your questions on everything from how to fix your sleep routine, which moisturisers and creams actually work, and the supplements that will help you stay healthy as you age. We also lift the lid on our testing here at Which? as we reveal the health products we’ve been putting under the microscope and why you can trust our rigorous testing and review results. We’re joined by Which? Public health nutritionist Shefalee Loth, Harley Street-based consultant dermatologist Dr Emma Wedgeworth, and Kathryn Pinkham, founder of The Insomnia Clinic. If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership. Explore all the latest health and wellness news and reviews from Which? on the Healthy Living section of our website Check out the rest of this series & sign up for our free fortnightly Healthy Living newsletter
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The rise of fake days out
Scrolling through social media for a nice day out can lead to beautiful scenery and lasting memories, but how do you know if that dream destination actually exists? As AI adoption grows, fictional attractions are luring unsuspecting travelers out of pocket.In this episode of Which? Shorts, we explore the rise of fake days out on social media. We look at why influencers and scammers are leveraging AI to generate misleading travel content, and reveal how these posts utilise clicks and comments to drive real revenue.Plus, we share essential tips on how to spot AI-generated glitches, how to protect your money when booking tickets and what to do if you stumble across a misleading advert on your feed.This episode is read by Erica McKoy and is based on an article written by Naomi Leach, originally published in the May/June 2026 issue of Which? Travel.Read our reviews of the best cabin bag brands on our website & sign up for our free monthly Travel newsletterIf you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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Will your travel insurance actually cover you this summer?
With half term and the summer holidays just around the corner, and a lot of uncertainty affecting travel plans, travel insurance feels more relevant than ever. So how can you make sure your policy gives you the cover you actually need?In this episode of Which? Money, our insurance lead Dean Sobers shares his advice on what to look for when taking out a policy, and explains how some quick glances at the policy documents can give you clues as to what you are - and aren’t - covered for.Dean also reveals which policies received Best Buy status in our annual travel insurance review, and which providers have been named Which? Recommended Providers.Find out the best travel insurance companies and policies on our website & sign up for our free weekly Money newsletterGet in touch with us via email - [email protected] listeners can get 50% off an annual Which? membershipBecome a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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LED masks, collagen supplements and anti-ageing creams: which ones really work?
The amount of skincare products on the market that claim to make our skin look healthier and slow down the ageing process seems to be growing. But which ones are worth you money?In this episode of our healthy living podcast, Which? researcher James Aitchison takes us inside the research he's been conducting into the effectiveness of LED face masks and collagen supplements, while consultant dermatologist Dr Emma Wedgeworth shares her thoughts on the changing face of the skincare market.Plus, for the first time, we've been reviewing anti-ageing creams to find out which brands are leading the way. Our thorough, independent testing allows us to recommend the products that really work, and highlight the ones that failed our tests.Which? members can listen to the full episode where we reveal our test results by clicking here.Join us for our live health podcast on Tuesday 26 May at 6pm to ask your questions to our experts - click here to register for freeIf you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership.Explore our research into collagen supplements & what we've found out about LED face masks.Read our reviews of the best anti-ageing creams on our website & sign up for our free monthly Healthy Living newsletter
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What you need to know about cabin bags in 2026
Getting a suitcase or cabin bag that has enough space, survives baggage handling, and finally fits the airline size limits can feel like an impossible task. So which brands do we recommend you buy? In this episode of Which? Shorts, we reveal the results of our survey of consumers to find out which cabin bag brands leave customers most satisfied and which ones are truly built to last. Plus, with baggage rules differing from airline to airline, we share our tips on how to cut the cost of carrying luggage onto a plane, and what to do if you think you’ve been unfairly charged. This episode is read by Kat Cereda and is based on an article written by Amy Axworthy, originally published in the May/June 2026 issue of Which? Travel. Read our reviews of the best cabin bag brands on our website & sign up for our free monthly Travel newsletter If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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Are you using your Isa to its full potential?
More than 20 million of us have an Isa in the UK. But are you missing out on some of the perks that the tax-free savings product offers? In this episode of Which? Money, our savings expert Matthew Jenkin uncovers some of the lesser-known perks of the tax-free savings product that you might not know about. He explains how an Isa can protect you against frozen tax allowances and shares tips on how your Isa wrapper can reduce the amount of tax you pay on your investments. Plus, Sarah Coles, head of personal finance at AJ Bell, talks about next year’s changes to the cash Isa allowance and reveals some data that shows that almost half of us aren’t expected to change our savings habits despite the government’s push to get more of us investing. Read more about the Isa perks you might not know about on our website & sign up for our free weekly Money newsletter Get in touch with us via email - [email protected] Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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Ultra-processed food: are all UPFs bad for you?
Ultra-processed foods make up an estimated 60% of our diets in the UK. But with foods like bread, baked beans and breakfast cereals being classed as UPFs, should we really be removing them entirely from our diet?In this episode of our healthy living podcast, our public health nutritionist Shefalee Loth and the founder of CityDietitians Sophie Medlin explain why UPFs are being demonised more and more, and reveal how you can maintain a health diet while still eating them.Plus, our experts explain why your body might not be absorbing as many vitamins and nutrients as you think, thanks to food combinations and everyday habits that can inhibit nutrient uptake.Join us for our live health podcast on Tuesday 26 May at 6pm to ask your questions to our experts - click here to register for freeIf you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership.Read more about ultra-processed foods on our website & sign up for our free monthly Healthly Living newsletterCheck out more of the food pairings you should and shouldn't be trying
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How to improve your gut microbiome
Is your gut microbiome as healthy as it could be? We often think of digestion as just a way of processing food, but your gut plays an integral role in your overall wellbeing, influencing everything from inflammation to immunity.In this episode of Which? Shorts, we explain what benefits a healthy microbiome can provide for your overall wellbeing, and how you can decide how likely you are to benefit from taking probiotic supplements.Plus, we reveal what we did to test some of the most popular prebiotics and probiotics to decide which ones are worthy of our coveted Which? Best Buy.This episode is read by Erica McKoy and is based on an article written by Martha Roberts, originally published in the May 2026 issue of Which? magazine.Read our reviews of the probiotic we’ve tested on our website & sign up for our free fortnightly Healthy Living newsletter.
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What is scambaiting? And why you shouldn’t try it yourself
Scam calls are nothing new. But scambaiting, whereby people engage with scammers to waste their time, is on the rise.In this episode of Which? Money, our scams and fraud expert Faye Lipson joins us to share her first-hand experience of stepping into the world of scambaiting. She explains what it involves and the risks that come with it.You’ll hear clips from her scambaiting call as a fraudster attempted to access her computer and drain her bank account, as well as her reflections on how it felt to engage directly with scammers and what she learned from the experience.Plus, we’ll share the best advice so you know what to do if you suspect someone is attempting to defraud you.Read more about Faye's scambaiting experience on our website & sign up for our free weekly Money newsletterListen to our podcast featuring Becky Holmes & sign up for our free Scam Alerts serviceGet in touch with us via email - [email protected] listeners can get 50% off an annual Which? membershipBecome a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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How to combat iron and vitamin B12 deficiencies
Iron and B12, along with vitamin D, are the most common nutrient deficiencies in the UK. And failing to take action can affect your health.In the first episode of a brand new series of our healthy living podcast, our public health nutritionist Shefalee Loth and the founder of CityDietitians Sophie Medlin tell us who is more likely to be suffering nutrient deficincies and they ways we can improve our intake via our diet.Fatigue, weakness and low energy levels are all signs of iron deficiency, while for low levels of B12, symptons can include tingling or numbness in the hands and feet, poor balance and memory problems.Plus, for the first time, we've been reviewing iron and B12 supplements to find out which brands are leading the way. Our thorough, independent testing allows us to recommend the products that really work work, and highlight the ones that failed our tests.Which? members can listen to the full episode where we reveal our test results by clicking here.Join us for our live health podcast on Tuesday 26 May at 6pm to ask your questions to our experts - click here to register for freeIf you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership.Explore our B12 results in full & read which iron supplements we recommendRead more of our health news and advice on our website & sign up for our free monthly Healthly Living newsletter
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Do you really need a VPN?
VPNs, or virtual private networks, are nothing new. They’re a tool that grants your devices a more secure connection to the internet and have become increasingly popular since the introduction of age-verification on some websites to prevent children from accessing age-inappropriate content. In this episode of Which? Shorts, we explain what benefits a VPN can provide while you surf the web, and how you can decide how likely you are to benefit from using one. Plus, we reveal what we did to test some of the most popular VPNs to decide which ones are worthy of our coveted Best Buy. This episode is read by James Rowe and is based on an article written by Callum Pears, originally published in the April/May 2026 issue of Which? TechRead our reviews of the VPNs we’ve tested on our website & sign up for our free monthly Tech newsletter If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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Renters’ Rights Act: what’s changing for landlords and tenants today
Today marks a big day for both renters and private landlords as the Renters’ Rights Act comes into force - a bill designed by the government to “secure a fairer future for 11 million private renters in England”. So is it just good news for tenants? Or are there any wins for landlords?In this episode of Which? Money, our property expert Sam Wilson explains some of the key changes that are being brought in to improve standards for renters, including the abolition of Section 21 no-fault evictions, the introduction of rolling contracts as standard, and rent increases limited to once per year.Plus, property expert and developer Marta de Sousa discusses whether landlords will leave the market in protest, and whether this could ultimately push rents up by reducing available rental stock.Read more about the Renters' Rights Act on our website & sign up for our free weekly Money newsletterGet in touch with us via email - [email protected] listeners can get 50% off an annual Which? membershipBecome a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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How to cut your broadband price without switching or haggling
Switching broadband might seem like a hassle, but it's possible to slash your monthly fees when you're out of contract without switching to a new company or haggling a new deal with your current provider. In this episode of Which? Shorts, we explain how the new One Touch Switch system could make it easier than ever to change provider or even negotiate a better price without leaving.Plus, we share the results of our latest broadband survey of more than 5,000 customers, revealing which providers are delivering the best service and which of the biggest names are falling short. Find out the results of our broadband survey on our website & sign up for our free monthly Tech newsletter Use our free tool to compare broadband deals for your homeIf you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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What you need to know about your pension to prepare for retirement
With big decisions to be made with your pension pots, preparing for retirement can feel complex, but understanding your options is key to making the most of your money. In this live episode of Which? Money, recorded in front of a live virtual audience, Joanne Padilla from the Which? Money Helpline answers your questions on some of the most important aspects of retirement planning including the pros and cons of annuities vs drawdown. Plus Steves Tait, investment and financial planning director at HUB Financial Solutions and Philip Brown, head of DC, investment and lifetime savings at Pensions UK share their expertise on how much you might need to retire comfortably. We also explore tax-free lump sums, tax planning, and how to track down and combine old pension pots. Read more about retirement planning on our website & sign up for our free weekly Money newsletter Listen to our four-part pensions podcast series to learn more about retirement planning & sign up for our free Retirement Planning newsletterGet in touch with us via email - [email protected] Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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273
Could this new payment method spell the end for the bank card?
As we become an increasingly cashless society, could we become less reliant on bank cards altogether?In this episode of Which? Shorts, we explain what Pay by Bank is, and how retailers online and on the high street are rolling this out as a new way for us to pay for goods and services.And while it works out cheaper for the retailer, given it bypasses the usual card processing fees sent to Visa and Mastercard, it's not without concerns. We tell you what you need to know before making an open banking payment.Find out more about Pay by Bank on our website & sign up for our free weekly Money newsletterIf you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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272
70 years of premium bonds - are they still worth it?
It’s been 70 years since the then Chancellor of the UK, Harold MacMillan announced the launch of premium bonds. But after seven decades and over £40bn paid out in prizes, are they still a worthwhile element of your savings portfolio? In this episode, Which? Researcher Holly Lanyon explains the history of the savings product, how they’ve changed over the years, and how likely you are to win a prize. Holly shares some stories from Which? members who told us why they love premium bonds so much, and why people treat them differently to other types of savings accounts. Plus, we hear from Andrew Westhead, the retail director at NS&I, the company which runs the premium bond draws, who takes us inside their archive to show how big of a part they’ve played in British culture since the 1950s. Read more about premium bonds on our website & sign up for our free weekly Money newsletter Join us for a live episode of Which? Money on Tuesday 21 April - sign up to secure your space in our virtual audience Get in touch with us via email - [email protected] Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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271
Why you don't need to buy all the latest tech
What did you do to your old phone when you upgraded to a new model? Too many of us are doing the wrong thing. In this episode of Which? Shorts, we explain why buying a new piece of tech when the model you're upgrading from is still perfectly serviceable is doing more harm than good, especially when you don't dispose of them properly. In a recent survey of Which? members, more than 50% of smartphones and tablets that had been replaced over the previous five years were still in working order. So, how often should you actually upgrade? And what should you do with the devices you no longer need?Find out which laptops we recommend on our website & sign up for our free monthly Tech newsletter If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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The big ANPR glitch and why license plate cameras get it wrong
Have you received a private parking fine that makes no sense? You might be a victim of an ANPR camera error. In this episode we talk about the Which? investigation that uncovered why Automatic Number Plate Recognition (ANPR) technology seems to be plagued by so many inaccuracies.While the industry boasts a 97% accuracy rate, the remaining 3% results in misreadings every day. We're joined by Which? writer Hannah Downes who discusses everything from double dipping, to criminals cloning number plates to avoid ULEZ fees and parking charges.Read more about the changes on our website & sign up for our free weekly scoop newsletterBecome a Which? member for 50% off the usual price
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269
What the Middle East conflict means for your energy bills
Last week, the price you pay for your gas and electricity went down. That’s despite the ongoing crisis in the Middle East that caused wholesale prices to skyrocket. But what does the future hold for energy prices in the UK? In this episode, Which? Principal researcher and energy expert Sarah Ingrams joins us to explain what happened to the price cap that resulted in those on standard variable tariffs to see a reduction in their energy bills. It wasn’t just those on variable tariffs that saw a fall in the price they pay for gas and electricity this month. Households on fixed tariffs saw their bills fall after government support schemes were adjusted, reducing costs outside of the usual price cap changes. Plus, Tom Goswell, energy supply lead at Cornwall Insight, the company which predicts price cap changes, gets us up to speed on the Middle East crisis in a week which saw a ceasefire announced. Read more about what the Middle East crisis means for you energy bills on our website & sign up for our free weekly Money newsletter Get in touch with us via email - [email protected] Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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268
Should you buy a pair of hearing glasses?
You know what a hearing aid is. But hearing aid glasses could be gamechanging for those who need to hear more clearly. In this episode of Which? Shorts, we explain what hearing glasses are. They’re a relatively new addition to the market, aimed at offering a more stylish alternative to hearing aids to help those with mild to moderate hearing loss hear and see more clearly, with just one product. But just how effective - and cost-effective - are they? Find out which hearing aid providers we recommend on our website & sign up for our free Healthy Living newsletter If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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267
Pension transfers can take ten days - so why are some taking six months?
For many of us, doing admin on our pensions isn’t exactly the most exciting job in the world, but transferring or combining your pots can come with big advantages. So, for those of us who want to do it, why is the process still so painful? In this episode, Which? Money’s Ruby Flanagan joins us to share her research into pension transfers, and reveals the reality faced by Which? members trying to navigate the process and make managing their savings for later life easier. Plus, Lisa Picardo, chief business officer at PensionBee explains why she thinks there should be an industry-standard ten-day timeframe for transfers, rather than relying on decades-old legislation that allows firms to take up to six months. With pension dashboards set to roll out over the next year or so, more people are expected to locate and review their pension pots, likely leading to a rise in transfer requests. Without faster processes and updated regulation, this could create even longer backlogs, highlighting the urgent need for reform. Read more about why pension transfers are taking so long on our website & sign up for our free weekly Money newsletterGet in touch with us via email - [email protected] Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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266
Common mistakes when writing a will - and how to avoid them
Making a will is something we all ought to do, but there are common mistakes you really need to avoid - and they’re all pretty easy.In this episode of Which? Shorts, we've spoken to our members to find out their real-life experiences with writing a will to find out which errors are most common, and explain the consequences of not having a watertight document.Plus, we explain what steps you can take to ensure you will is error-free, whether or not you've made a will already.Read more about writing a will on our website & sign up for our free Money newsletterCreate a will with Which? Wills in just four easy stepsIf you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership
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265
Can we get healthier as we age? Your questions answered
Back in January we brought you a live podcast with our health experts who answered your questions on how to get healthier as you age. We couldn't answer them all, so we've recorded another episode to cover more of your burning health questions. In this bonus episode of our healthy living podcast, we're joined by our public health nutritionist Shefalee Loth and the founder of CityDietitians Sophie Medlin who share their expertise on supplements, exercise and the menopause. Plus, our experts explain whether or not its ever too late to adapt your lifestyle to make you live longer. Read more of our health news and advice on our website & sign up for our free monthly Healthly Living newsletter If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership.
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264
The tax advantages of leaving money to charity in your will
If your estate is large enough when you die, inheritance tax will be due on the money and assets you leave behind for your loved ones, but you can reduce the size of the bill by leaving a slice of your wealth to charity. In this episode, Which? Money deputy editor Sam Richardson explains how nominating a charity to receive a portion of your estate can achieve three things: reduce your inheritance tax bill, help your family retain more of your wealth, and support a good cause with funds it can put to good use. Plus, James Buchan from the Which? legal team tells us why it’s important that you have a will and why it should be kept up to date when a big life event happens. Read more ways to avoid inheritance tax on our website & sign up for our free weekly Money newsletter Get in touch with us via email - [email protected] Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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263
What do England's new recycling laws mean for you?
From 31 March 2026, a major change is being introduced across councils in England to standardise what is accepted in kerbside bin collections.In this episode, we explain how the Simpler Recycling law is going to change the way you dispose your household recycling waste in England.Read more about the changes on our website & sign up for our free Sustainability newsletterBecome a Which? member for 50% off the usual price
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262
Why are dangerous products still being sold online?
More of us than ever are shopping online. But the regulations that are meant to keep us safe aren't working, putting us at risk from buying dangerous and illegal products through major retailers. In this episode of Which? Shorts, we report on the rise of online marketplaces run by well-known retailers and highlight the significant failings that are leading to people being harmed by unsafe products. Read more of our investiagtion on our website & sign up for our free Weekly Scoop newsletterBecome a Which? member for 50% off the usual price
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261
Are EPC ratings accurate? Uncovering the flaws in energy assessments
Improving the energy efficiency of your home is always top of mind when it's cold outside or you can feel a draft inside. But getting somebody to assess your home's efficiency isn't as thorough as it should be.In this podcast we're joined by our sustainability specialist Karen Lawrence who explains how when trying to compare the options for homeowners seeking energy advice, she was met with inaccurate reports, incompetent assessors and a system in need of improvement.Plus, we explain how to make the most of the Which? home energy planning tool to get an idea of what you can do to improve your own home's efficiency.Get in touch with us via email - [email protected] listeners can get 50% off an annual Which? membership
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260
We reveal the best investment platforms in the UK
With so much uncertainty in the global markets, where's the best place for you to invest? In this week's episode we reveal the providers who are doing more than most to satisfy their customers, and the stocks and shares Isas that offer good value for money.Read more about best rated investment platforms on our website & sign up for our free weekly Money newsletterGet in touch with us via email - [email protected] listeners can get 50% off an annual Which? membershipBecome a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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259
Don't get scammed when buying a travel visa
More countries than ever require tourists to apply for a visa to enter. They should be applied for via official avenues, such as government websites, but our investigation has found that Google is allowing fraudsters to pay for their fake websites to appear at the top of search results.In this episode of Which? Shorts, we reveal what happened when we clicked on those adverts, as we found out what scammers are doing to get their hands on our cash.Read more of our travel news on our website & sign up for our free Travel newsletterBecome a Which? member for 50% off the usual price or join Which? Travel to get the magazine delivered to your door
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258
Why cars are so expensive - and how to find a good deal
Have you ever been in the market for a new car and been shocked by the list prices? You're not alone. We've been investigating why the days of sub-£10,000 motors are long gone.In this episode, we sit down with our cars expert Michael Passingham to analyse why the era of the truly "cheap and cheerful" car seems to be over. He explains how expensive optional extras and high-tech safety features are driving up the prices of new cars, and how that affects the used car market, too.Plus, we explain how you can navigate the car market at a time when the prices of some budget stalwarts have increased threefold in the last two decades.Read all of our car reviews on our website & sign up for our free Cars newsletterTry out our car reliability tool on our website & check out the rankings of the most loved carsGet in touch with us via email - [email protected] listeners can get 50% off an annual Which? membership
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257
Car finance mis-selling scandal: you could be owed hundreds of pounds
At the end of the month the Financial Conduct Authority will lay out its rules for a multi-billion pound compensation scheme aimed at millions of drivers who unwittingly overpaid when they paid for a car on finance. But what will those rules look like? In this episode, Which? cars expert Michael Passingham explains how drivers who bought a car between 2007 and 2024 could be owed money as part of the car finance mis-selling scandal, and how you can check if you are affected. Plus, Pat Hoy, founder of Insider Car Deals, tells us how a sneaky tactic by car dealers went unnoticed for so many years, and how you can be sure you’re getting a good deal when you buy a car in the future. Read more about the car finance mis-selling scandal on our website & sign up for our free weekly Money newsletter Read about the different types of car finance options & find out more about Insider Car Deals The FCA website has more information on how you can complain if you were affected by the scandalGet in touch with us via email - [email protected] listeners can get 50% off an annual Which? membershipBecome a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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256
Which county is the best for pubs in Britain?
The feeling of stepping inside a countryside pub for a refreshing drink and a warming meal can top off a long day outside. But which county boasts the best pubs?In this episode of Which? Shorts, we shine a spotlight on a county and a peculiarly-located national park that offers breathtaking scenery and a plethora of public houses, from from village pubs to gastropubs, to ancient coaching inns.Read our reviews of best UK towns and villages for food and drink on our website & sign up for our free Travel newsletter Become a Which? member for 50% off the usual price or join Which? Travel to get the magazine delivered to your door
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255
Spring Statement & the Middle East crisis: what they mean for your finances
The Chancellor Rachel Reeves delivered her Spring Statement this week - a speech that the government hoped beforehand would be a non-event with no new policy announcements. But has the war in the Middle East cast doubts and uncertainty over the future of this government’s fiscal aspirations?In this episode, Which? Money’s Matthew Jenkin joins us to talk through the biggest headlines from the Chancellor’s speech and how the economic forecasts could impact your own day-to-day spending.Plus, Frances Haque, Santander’s chief economist analyses whether or not the government’s spending plans could be scuppered as a result of the knock-on impact of heightened tensions in the Middle East.Read more about the Spring Statement on our website & sign up for our free weekly Money newsletterGet in touch with us via email - [email protected] listeners can get 50% off an annual Which? membershipBecome a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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254
Should we stop using the term 'low-cost airlines'?
Our annual survey has ranked Ryanair as the worst-performing short-haul airline. In this episode of Which? Shorts, we reveal the results of our research, thanks to thousands of travellers giving their feedback of 23 carries based on the booking process, customer service, value for money and more. Plus, we compare how low-cost airlines could cost more than you'd first expect once you've paid for any optional extras that other providers include in the headline price. Read our reviews of the best and worst airlines on our website & sign up for our free Travel newsletterBecome a Which? member for 50% off the usual price or join Which? Travel to get the magazine delivered to your door
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253
How and when should you take your pension?
It's been over a decade since pension reforms were introduced, giving us more freedom and flexibility to choose how to access our retirement savings. But how to access your money isn't the only decision you'll need to make - you'll also need to choose when to access your pension. In the final episode of our four-part podcast series, we discuss the options you have for accessing your money - including buying an annuity and going into drawdown - and what to consider when deciding on the best time to retire. Which? Money editor Jenny Ross is joined by experts from across the industry, as well as people at different stages of retirement planning. Read more of our pensions news and advice on our website & sign up for our retirement planning newsletter Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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252
Why we don’t endorse Tesco as a place to shop - and why that could change
Whether or not you shop at Tesco, you’ll probably know about its Clubcard membership scheme. In recent years, the programme has given users access to lower prices - that is if you’re aged 18 or over. We think that’s wrong. In this episode, Which? senior researcher Ellie Simmonds joins us to analyse the news that, after years of our campaigning, Tesco is looking to remove the age restriction that has barred under-18s from accessing loyalty prices. We’ve twice withheld Which? Recommended Provider status from Tesco over this issue. Plus, our annual survey of the best and worst supermarkets has just dropped, so we reveal who the winners and losers are for in-store and online shopping. Read our reviews of the best and worst supermarkets on our website & sign up for our free weekly Money newsletter More analysis of Tesco's statement can be read on our website Get in touch with us via email - [email protected] Podcast listeners can get 50% off an annual Which? membership Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine
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251
Are you spending too much on car maintenance?
When looking for a new car, many of us don't look beyond the list price. But annual maintenance costs needs to be taken into consideration.In this podcast, we reveal the result of our annual survey into maintenance costs, and reveal some of the most and least reliable car brands on the market.Plus, your fuel type can impact your yearly outlay. We've crunched the numbers to find out how each type compares, from EVs, to petrol cars and everything in between.Read all of our car reviews on our website & sign up for our free Cars newsletterTry out our car reliability tool on our websiteGet in touch with us via email - [email protected] listeners can get 50% off an annual Which? membership
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ABOUT THIS SHOW
Our presenters sit down with our team of consumer experts to give you useful advice to help make life simpler, fairer and safer for everyone. Which? Money is your home for money news and personal finance hacks. Which? Shorts is your home of narrated pieces from our suite of magazines. And stay tuned for other shows full of advice.
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