All Episodes

#73: Opening the Door to Capacity: The Tactical Nurse Story

#72: Part 2: Why Mattering Changes Everything with Zach Mercurio

#71: The Power of Mattering at Work with Zach Mercurio

#70: The Little Clinic That Could (and Did) in the Southeast

#69: From Open Slots to Optimized Capacity in LA

#68: Change is a Game Changer Redux Episode

#67: Stop Charting. Start Living.

#66: Be Bold: DPI™ Now and Forever in Chicago

#65: The Mobile Clinic Making Tennessee Healthier

#64: The Backbone, not the Face

#63: What Great Clinical Leaders Do Differently

#62: Productivity is NOT a 4-Letter Word

#61: Access Granted: Improving Patient Outcomes

#60: Making Over Behavioral Health and Substance Use Care

#59 One Doctor's Mission to Eliminate Pajama Time with AI

#58: Be Humble. Sit Down.

#57: To the Clinic...and Beyond

#56: Why You're Doing Staff Well-Being Wrong

#55 Beyond Band-Aid Solutions: A Plea to Eliminate Triage in Community Health

Podcast Update and a Call for Innovations!

#54: Innovating for Impact: Coleman Associates' Vision for Health Center Excellence

#53: Redefining Nursing Excellence: The Tactical Nurse™️ Legacy

#52: From Good to Great: The Journey of Top Community Health Centers

#51: Beyond Paychecks: Retaining and Empowering Medical Assistants in the Workplace

#50: Innovating for Better Health: A NY Health Center's Quality Redesign

#49: Connecting Care: How Two-Way Texting Revolutionizes Patient Engagement

#48: Unveiling the Dark Side of the Healthcare Hierarchy

#47: The Chispas Live: Exploring Alternative Payment Models

#46: Beyond the Numbers: Unraveling Black Maternal and Infant Health Disparities

#45: Data-Driven Transformation: How a California Health Center Empowers Frontline Staff for Improved Care

#44: The Finance Side of APMs: Alternative Payment Models 101

#43: The Spice Girls' Iowa Takeover: Spicing Up Patient Care!

#42: Breaking Barriers: How Community Health Centers Bridged the COVID-19 Vaccine Gap

#41: Tear Down that Wall! The Sheep and Shepherd Model

#40: Leadership is a Contact Sport

#39: It's a Crossover Episode!

#38: The Best D@%n Dental Team

#37: A Team Teeming with Innovations

#36: An Oklahoma Success Story

#35: Closing the Gap: Diversity, Equity, and Inclusion with Ariffa Bevin

#34: Telehealth from 1876 and Beyond

#33: How Do You Spend $6.1 Billion?

#32: What's the ROI on DPI™?

#31: Closing the Gap: John Henryism

#30: Introducing: Closing the Gap

#29: Innovation Spotlight: Unite Us

#28: Quality Street

#27: Staff, Staff, Baby

#26: Lean, Mean, Vaccine Machine

#25: Dramatic Changes for Dramatic Times

#24: Brief Innovation Moment: Medical Assistants

#23: Brief Innovation Moment: Front Desk

#22: COVID-19: RRT: Keep on Changing

#21: COVID-19: Data: Beyond the Numbers

#20: COVID-19: Beyond the 4 Walls

#19: COVID-19: Telehealth: Trust your Gut

#18: COVID-19: Square Peg, Round Hole

#17: Changing Habits to Combat COVID-19

#16: Resistance: The Struggle is Real!

#15: Now that's Integrated Health!- Part 2

#14: Now that's Integrated Health!

#13: Leadership Series: Validate me!

#12: Leadership Series: "We're the 'Yes' Clinic Now!"

#11: Leadership Series: The Goal Remains the Goal, Part 2

#10: Leadership Series: The Goal Remains the Goal

#9: The Wisdom of Simplification

#8: "One thing only I know, and that is that I know nothing"

#7: Change is a Game Changer

#6: Shoot for the Moon

#5: Today is the Tyranny of Tomorrow

#4: Tackling No Shows with the Be Nice Play & Pack Your Parachute Play

#3: Tackling No Shows with the Atlantic City Play

#2: Tackling No Shows with the Ronald Reagan Play

#1: Tackling No Shows with the Go Deep Play