Don't Forget Your Tickets cover art

All Episodes

Don't Forget Your Tickets — 82 episodes

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Title
1

Ticketing Manager of the Year Special: Fan Trust and Full Stadiums - with 2026 winners Natasha Fitzgerald of Woking FC and Scott Smyth of Coleraine FC

2

Jim McCarthy of Impresario Strategic Growth Service: Why Winning Comes Second to a Full House

3

The Business of Football: No Filter! - Part 2 - with Dr. Giambattista Rossi, Birkbeck University of London

4

The Business of Football: No Filter! - Part 1 - with Dr. Giambattista Rossi, Birkbeck University of London

5

Ambition, Attendance and Community Growth - with Spencer Gore, Owner and CEO of Chelmsford City FC

6

Ticketing Manager of the Year Special: Inside Matchday with the 2025 winners Andy Gate of Oxford City FC, Ollie Gout of Dorking Wanderers FC, and Sarah Rowntree of Hartlepool United FC

7

Multi-Club Ownership and Community Roots, with Steve Curwood, CEO of Fleetwood Town FC and Waterford FC

8

From Stockport County CEO to Academia: Ryan McKnight on the Future of Football Fandom

9

From Likes to Lifelong Fans with Grant Russell, Arenametrix & Partick Thistle

10

Marc White, Dorking Wanderers FC: Dreaming Big and Building Success One Step at a Time

11

Building a National Sports League From Scratch, with Paul Beirne, Executive | Sports Business Strategist | Community Builder

12

Bohemian FC and the Rise of Irish Football with Jimmy Dignam, Chief Operating Officer at Bohs

13

James Callan: The Renaissance of Irish Football & The 2026 Season Kick-Off

14

Boxing Day Special: The Ultimate Football Fan Journey; Ashley Lambell on Ground-Hopping, Matchday Magic, and the 92 Stadiums Challenge

15

First Female CEO: Ciara McCormack on Breaking Barriers in Irish Football

16

Why Smarter Segmentation Sells More Seats - with Lukas Mikkel Hansen, Co-founder of Playmakers

17

Ian Dutton of Sporting Group International on Sponsorships, American Investment & Football's Future

18

How club-branded Fan Apps sell more tickets and build loyal communities - with Adam Stighäll, CEO of Forza Clubs

19

50th Episode Anniversary Podium Special: Mastering the Crowd: Safety, Trust, and AI in Modern Events - with Morten Therkildsen MSc

20

Why your sponsorship strategy needs a human heartbeat: Insights from James Wynne, founder of Playbook Sponsorship

21

50th Episode Anniversary Podium Special: Brooke Arthur on Olympic Ticketing, Growth, and Storytelling

22

From Zero to Stadium Hero: Daniel Cook (Head of Ticketing, WRU) on Digital Strategy, Data, and the Demands of Matchday

23

What it takes to land your dream job in Sports: Insights from James Gershfield, Head of Sports & Entertainment at Forsyth Barnes

24

Dominik Schreyer (interviewed by Thom Airs) on The Future of Ticketing - A Live Special from Emirates Stadium in London

25

Steve Kavanagh (interviewed by Greig Box Turnbull) on Bridging Financial Gaps in English Football - A Live Special from Emirates Stadium in London

26

Martin Dunford (interviewed by Alex Eagle) on the Digital Transformation of Football Fan Engagement - A Live Special from Emirates Stadium in London

27

Mads Liabø and Carl-Erik Moberg (interviewed by Clare Kenny) on Balancing Tradition and Innovation in Today's Football - A Live Special from Emirates Stadium in London

28

Phil Carling (interviewed by Adam Leventhal) on the Commercial Landscape of Football - A Live Special from Emirates Stadium in London

29

Kjetil Sørtun (interviewed by Preyan De Silva) on Next-Gen Ticketing and Personalised Fan Experiences - - A Live Special from Emirates Stadium in London

30

Kevin Dixon (interviewed by Alex Eagle) on the Evolution of Stadium Access Control Technology - A Live Special from Emirates Stadium in London

31

Sophie Downey and Rachel O'Sullivan (interviewed by Thom Airs) on Transforming Women's Football from Visibility to Vibrant Growth - A Live Special from Emirates Stadium in London

32

David Kynaston (interviewed by Greig Box Turnbull) on Life Long Loyalty to Small Town Football Clubs - A Live Special from Emirates Stadium in London

33

Daniel Gianmarco Krizan (interviewed by Preyan De Silva) on Facial Recognition Ticketing - A Live Special from Emirates Stadium in London

34

Stefan Borson (interviewed by Adam Leventhal) on the Intersection of Football and Finance - A Live Special from Emirates Stadium in London

35

Paul Barber OBE (interviewed by Clare Kenny) on Football's Future and Club Sustainability - A Live Special from Emirates Stadium in London

36

From Local Fans to Global Engagement: Exploring Football’s Digital Future with Curt Baker from FotMob

37

From Local Roots to European Goals: A Journey Through Northern Irish Football with Neil Coleman from NIFL

38

Exploring Subscription Models in Sports Ticketing with Mikkel Bjerre from FC Copenhagen

39

Innovation and Fan Engagement: Inside Club Brugge's Digital Evolution with Thomas Rypens

40

Queues or NOQ? The Final Piece in the Stadium Data Puzzle with Param Kanabar, CEO and Founder of NOQ

41

Driving Charitable Contributions Through Ticket Sales: Julien Lepron's Insights from PSG to Common Cents France

42

Leveraging Customer Data: Insights from Stefan Lavén, CEO of DataTalks

43

From Ticketing Manager to CEO: Fredrik Söderberg's Journey with AIK

44

One Click Away - a Live Special from the Football Business Summit in Prague, featuring Kjetil Sørtun and discussing next-generation ticketing solutions

45

The Economics of Empty Seats: Exploring No-Show Behaviour with Dominik Schreyer

46

Exploring the Art of Access Control - a Hot Topic Special with Jacqueline Purcell from Alvarado Mfg

47

Sam Earle (AFC Wimbledon) on Advancing Ticketing, Season Ticket No-Shows, and the Football Governance Bill

48

Daniel Cook (WRU | Principality Stadium) on Seamless Matchday Operations and Digital Ticketing Transformations

49

Mastering Crowd Safety and Ticketing Dynamics - a Hot Topic Special episode with Morten Therkildsen from Roskilde Festival and RX Experience

50

Season 4 premiere: Record-breaking ticket sales and a FOMO frenzy among fans with Mads Liabø of SK Brann

51

Season 3 finale: Highlights and key takeaways with Nick Brennan (Warwickshire CCC)

52

Crowd Safety on big events - a Hot Topic Special episode with Íse Murphy-Morris from Safety Sistas

53

Artificial Intelligence in the Ticketing Landscape - a Hot Topic Special episode with Michael Fraser from Action / Insight

54

Dynamic pricing - how does it work? A Hot Topic Special episode with Filippo Scanzano from the German start-up Smart Pricer

55

Scottish Professional Football League CEO of the year 2023, Steven Ferguson (Ross County FC) on leading a small club to Premiership glory

56

Live Special from Croke Park in Dublin with Joe Foster (Bodø/Glimt) on how a small football club skyrocketing to international fame manages its heavy ticket demands

57

Ticketing superstar Brooke Arthur's captivating highs of ticketing for two Olympics and two FIFA Women's World Cups

58

Live Special from the FBIN Conference 2023 in Vienna, with Peter Wynne (Wrexham AFC) on fair pricing, community spirit and Wrexham's promotion to the EFL

59

Season 3 premiere: Jean-Marie Tardy (FIFA) on how FIFA is ensuring fair and equal access to tickets for spectators from all over the world

60

Revitalising Season 2: Unveiling Ticketing's Future with Paul Williamson (Two Circles)

61

Rick Jurkiewicz (The Rugby Football League) bonus episode: You've got to be willing to put the hours in

62

Rick Jurkiewicz (The Rugby Football League) on the future of ticketing and fan engagement

63

Manal Smith (The Hundred & SailGP) bonus episode: The thrilling world of ticketing

64

Manal Smith (The Hundred & SailGP) on her amazing journey from the London Olympics to The Hundred and onwards

65

Samuel Boyden (England Netball) bonus episode: You will never be bored

66

Samuel Boyden (England Netball) on how big sports events are tremendous opportunities for ticketing professionals to gather, network and learn from each other

67

Martin Goossens (RSC Anderlecht) bonus episode: A safer day at the stadium

68

Martin Goossens (RSC Anderlecht) on league agreements, the joy of playing UEFA matches and the new security law in Belgium football

69

Nicholas Brennan (Warwickshire CCC & Edgbaston) bonus episode: It's Always Sunny in Birmingham

70

Season 2 premiere: Nicholas Brennan (Warwickshire CCC & Edgbaston) on stadium apps and educating the ticket buyers

71

Peter Wynne (Wrexham AFC) on being responsible for ticket volumes stronger than clubs 2 or 3 league levels up

72

Peter Wynne (Wrexham AFC) bonus episode: Welcome to Wrexham (if you manage to get hold of a ticket)

73

Mikkel Bjerre (FC Copenhagen) on subscription models for football season tickets

74

Mikkel Bjerre (FC Copenhagen) bonus episode: How to get tickets to FC Copenhagen matches at Parken Stadium

75

Aamir Javaid (Birmingham City FC) bonus episode: The excitements of local derbies

76

Aamir Javaid (Birmingham City FC) on the importance of a strong team to succeed as a ticketing manager

77

Georgia Bekyra (Everton FC) bonus episode: How do you get tickets to Everton FC’s home matches at Goodison Park?

78

Georgia Bekyra (Everton FC) on organising ticketing operations for two Premier League stadiums at once

79

Chris Parkinson (Burnley FC) bonus episode: From East Lancashire derbies to the Premier League

80

Chris Parkinson (Burnley FC) on premium seating, hospitality and how the world of ticketing is constantly changing

81

Paul Williamson (Two Circles) bonus episode: Put it on your list, because you want to go

82

Paul Williamson (Two Circles) on how the 2012 London Olympics succeeded in selling 11 million tickets