All Episodes

Ep124 What Maintenance Can Teach Us About Excellence – Ian Cooper

Ep123 Hidden Capacity: Stop Digging Holes That Don’t Need Digging

Ep122 Converge, Diverge, Converge: The Rhythm of Great Problem Solving

Ep121 The Danger of Being Exceptionally Good at the Wrong Thing

Ep120 Inside the Complex Air Crash Investigation of USAir Flight 427 – Capt. John Cox

Ep119 Understanding the Problem Before Solving It

Ep118 Rework: How Small Errors Can Lead to Massive Problems

Ep117 Continuous Improvement Is a Leadership Skill — Paul Ives

Ep116 The Gordian Knot and the Problem With Complexity

Ep115 Excellence Beyond The Finish Line

Ep114 The Hidden Cost of Small Inefficiencies

Ep113 People Resist Exclusion, Not Change

Ep112 From Johannesburg to the Boardroom: Lessons in Leadership – Mike Allen

Ep111 Why Great Ideas Stay Hidden at Work

Ep110 The NASA mindset behind world-class excellence

Ep109 Robotics, People and Process – Paul Mason

Ep108 Eliminating Complexity: The Qantas Strategy Behind Long-Term Excellence

Ep107 Want Better Results? Remove Friction, Don’t Add Pressure

Ep106 The RED Waste: How Rework, Excess and Delay Destroy Momentum

Ep105 The Illusion of Efficiency: When Familiar Is Not Best

Ep104 What Actually Makes a Good Business Strategy?

Ep103 Mentoring, Communication and Industry Leadership – Stephen Lakey

Ep102 Why Great Ideas Fail Without Stakeholder Support

Ep101 The Hidden Cost of Familiarity

Ep100 Special birthday episode: Ishan’s Journey and his Unlock Philosophy

Ep99 When Cutting Costs Starts Cutting Capability

Ep98 Three Simple Tasks That Reveal Great Leadership

Ep97 What Operational Excellence Looks Like in Real Life – Troy May

Ep96 Tools Only Matter When Teams Use Them

Ep95 Fix the System Not the Person

Ep94 Building Better Teams Across Cultures, Countries and Complexity

Ep93 The Hidden Power of a Well-Run Daily Huddle

Ep92 Transformation succeeds or fails in the middle

Ep91 From Complexity to Clarity: Leading High-Performance Supply Chains – Cedric Lemetter

Ep90 Growth fails not because of ambition — but because of capacity

Ep89 When the base is solid, everything rises

Ep88 Leadership excellence: conversations, connection & culture – Tim Morgan

Ep87 Listen better, performance follows

Ep86 Summer Series: Capability before complexity – Thinking skills outperform tools

Ep85 Summer Series: Disruption, Priorities, and Unexpected Clarity

Ep84 Summer Series: People, not tools, are the real engine of excellence

Ep83 Summer Series: Automation without discipline Is expensive chaos

Ep82 New Year, Better Systems

Ep81 The Power of the Pause: Celebrating Wins That Drive Excellence

Ep80 The hidden power of a tidy, intentional workplace

Ep79 The lean origin story: how greatness gets built

Ep78 Unlocking excellence by seeing what others overlook

Ep77 How KAIs, not KPIs, unlock daily excellence

Ep76 ASCLA Awards: Gratitude, greatness & recognition

Ep75 Green light, red light: how to keep your business moving at the right pace

Ep74 How small shifts create big performance gains

Ep73 When the familiar road leads you astray

Ep70 Make progress visible: The secret to unlocking excellence

Ep72 What got you here …won’t get you there

Ep71 Why fence-sitters hold the key to real change

Ep69 Turning common sense into common practice

Ep68 Build for tomorrow, not just today

Ep67 The hidden cost of waiting for the “right time”

Ep66 Drive or move: A wake-up call for business leaders

Ep65 Balancing structure and freedom to unlock excellence

Ep64 A decade of personal and professional insight

Ep63 The hidden cost of business-as-usual

Ep62 Why you shouldn’t fear AI (but still need to act)

Ep61 Stop being busy …and start being effective!

Ep60 The brain science behind setting smarter goals

Ep59 Muscle memory, business systems and a bunch of bananas

Ep58 Unlocking excellence by ditching half measures and quick fixes

Ep57 Don’t rush ahead until the basics are rock solid

Ep56 Reset your business for the new financial year

Ep55 When everything’s a priority, nothing is

Ep54 Checklists at 30,000 feet and on the factory floor

Ep53 How a coffee queue became a masterclass in flow

Ep52 Why are we still doing this? The processes killing productivity

Ep51 Why muscle memory matters more than motivation

Ep50 Forget KPIs – Track what actually moves the needle

Ep49 Design systems that do the work for you

Ep48 Why true excellence begins with getting the basics right

Ep47 Destination: World-class business excellence

Ep46 Why weekly huddles keep teams on track

Ep45 Mastering the rhythm of results

Ep44 Sprint vs. Marathon: Leadership lessons from the 2004 Boxing Day tsunami

Ep43 Signal vs Noise: How to communicate what truly matters

Ep42 Elephants vs. Turtles: Are you building strong or spreading too thin?

Ep41 Peak vs. Hills: Leading with vision, not exhaustion

Ep40 How to make strategy stick with a visual approach

Ep39 Wait for it… knowing when to shift gears

Ep38 The 5 syndromes preventing supply chain excellence

Ep37 Maturity in motion: unlocking excellence step-by-step

Ep36 Beyond the tools: the hidden art of problem solving

Ep35 How to create high-impact meetings that drive results

Ep34 Factory secrets: what clean floors and whiteboards reveal

Ep33 Crash course in problem solving: root causes …and rudders

Ep32 Mining your team’s brains for gold nuggets of wisdom

Ep31 Solve challenges like a detective, not a cowboy

Ep30 2025: A Roadmap for Growth and Impact

Ep29 Reflections on 2024: 3 Key Trends

Ep28 Fixing what matters: four types of problems explained

Ep27 A breakdown of Lean, Six Sigma, and TPM for operational excellence

Ep26 Identify and fix the kinks in your business

Ep25 Show Me the Money: Unlocking Excellence Through Measurable Impact