All Episodes
Speak Up! Effective Communication — 35 episodes
Talk It Out: Using AI Voice Dictation to Work Faster and Think Clearer [E094]
The Collapse of Felt Obligation [E093]
"I Would Have Written a Shorter Presentation If I Had the Time!" [E092]
Half a Mile and Fifteen Minutes: A Lesson on Being Present with Customers [E091]
Meet Up! Running Meetings With Purpose [E090]
10 Tips for Public Speaking: Tip #10 Gain Experience [E089]
10 Tips for Public Speaking: Tip #9 Structure Your Message [E088]
10 Tips for Public Speaking: Tip #8 Mistakes Happen, Keep Going [E087]
10 Tips For Public Speaking: Tip #7 Realize People Want You to Succeed [E086]
10 Tips For Public Speaking: Tip #6 Visualization is Overrated [E085]
10 Tips For Public Speaking: Tip #5 Relax, Nerves Are Normal [E084]
10 Tips For Public Speaking: Tip #4 Own the Room [E083]
10 Tips For Public Speaking: Tip #3 Know Your Audience [E082]
10 Tips For Public Speaking: Tip #2 Practice Practice Practice [E081]
10 Tips For Public Speaking: Tip #1 You Are the Medium [E080]
Four Questions That Stop the Elevator Ride [E079]
Social Media Detox with Tracy Capriotto [E078]
Values Based Client Education [E077]
Should We Encourage New Customers to Wait? [E076]
Communicating Quality Control [E075]
Retire These Phrases - Build More Trust [E074]
When Competitors Speak Down, You Speak UP! [E073]
What to Do When a Customer Pushes You Past Your Limit [E072]
Declined Repair Protocols Every Shop Should Follow [E071]
I Heard My Grandmother's Laugh [E070]
SEMA vs. AAPEX: Spectacle is Killing Meaningful Connection [E069]
Things My Grandpa Said: "Some Joe Paluka." [E068]
When That Podcast Invite is a SCAM! [E067]
Acres of Diamonds with Mike Edge [E066]
How To Get Out Of A Ticket! [E065]
How I Met Chris Cloutier, and Why You Should Go to AAPEX! [E64]
Pessimism Aversion [E063]
Welcoming Fresh Perspective with Quinn Butler [E062]
My Mistake - Sorry! [E061]
Serving Single Mom's Through Auto Repair with SparkHope Automotive [E060]