All Episodes
The Business of a Clinic (BOAC) — 25 episodes
What Doctors Learn After Becoming Clinic Owners | Dr. Shaima Villait | Business of a Clinic #30
Joëlle Rotsaert on Building Injectual: Brand, Bookings, Hospitality and the Future of Injectables
PE-Backed Clinics, Profitability, Asset Value & Growth Without More Marketing Spend | The Business of a Clinic (BOAC) E#28
Clinic Margins, Bad Leads, Private Equity, Neko Health & Botox Clubs | The Business of a Clinic (BOAC) E#27
From Zimbabwe to Dental Practice Ownership: Dr Arnold Gangaidzo on Building Lancashire Smiles | The Business of a Clinic #26
Hands-On Care, AI Hype, Cost Per Consultation & Clinics | Business of a Clinic E25
Private Medicine, Patient Retention, Healthcare AI, Clinic Systems, Future of Care | BOAC Podcast #24
Healthcare Is the Edge Case, Autonomous Front Desk, Start-to-Finish Care E#23
The Invisible Leaky Bucket, White Space, Patient Drop-Off & The Math of Scaling a Clinic | BOAC E#22
Selling a Clinic, De-risking the Principal, Black Ball Tech in Healthcare: AI Receptionists, Overcorrection Risk | BOAC #21
The New Breed of Clinic Owners, Project Alpha, Selling to Private Equity | BOAC Podcast #20
Front of House Is Sales: Follow-Up, Confidence & Why Clinics Leak Revenue | BOAC #19
E#18 - Clinic SOPs, Follow-Up Debt, Your Clinic CRM Doesn't Have a User
Patient Follow-Up, Recall & Why Clinics Lose Patients After Great Care
Why Clinics Fail at Software, Patient Follow-Up, Risk, and the User Problem (BOAC E14)
Why Patient Relationships Don’t Belong at the Front Desk | Episode #13 The Business of a Clinic by Coherent Healthcare
How Clinics Can Scale Human Care Without Losing the Personal Touch | The Business of a Clinic Podcast #12
Why Clinics Fail at Recall: The Hidden Systems, Behaviours & Blind Spots Killing Growth | BOAC E11
Glossary of Revenue Malpractice: Why Your Clinic Is Leaking Money (and Patients)
Front of House, Sales Desk & the Human Touch | The Business of a Clinic, Episode 08
Leadership, Scaling a Clinic & The Role of AI in Private Healthcare | BOAC Episode #6
Clinic Revenue, AI Agents, Back Office, Front Office & Patient Delight | BOAC Episode #5
Clinic Sales Desk: Front Desk vs Sales, from £1m to £5m
How Modern Clinic Owners Scale Patient Experience | The Business of a Clinic Podcast
Beyond the Clinic Room: Why Profit and Care Must Work Together