All Episodes
The Business of a Clinic (BOAC) — 56 episodes
From COVID Collapse to Record Profit and a Bigger MSK Vision | Bruno de Jongh, BOAC #61
The Next AI Advantage in Healthcare Starts With Clean Data | Pablo Perea at GoHub Ventures, BOAC #60
He Went From Vet Hospitals to Running a 130-Office Dental Group | Dave Gaspar, BOAC #59
Why Dentistry Should Never Become a Commodity | Steven Lynch, BOAC #58
He Learned How to Grow a Clinic From a Fruit & Veg Stall | Jonathan Shearer, BOAC #57
He Built 80 Dental Practices Without Taking Away Autonomy | Lane Theriault, BOAC #56
A Great Clinician Can Still Build a Bad Clinic, with Jared Aron & Sally Eugenia Schwartz, E54
From Front Desk to $100M+ Healthcare, with Alejandro Fernandez from Synergy Orthopedic Specialists, BOAC E55
He Treated in High-Security Prisons & NHS, Now He Leads 160 US Clinics | Richard Leaver, Alliance PT
From a $400 Church Room to 19 Sites, with Yoni Rosenblatt from True Sports, BOAC E#52
Doctors Became the Product. Clinics Became the Distributors, with Oli Capel of Medico Digital E51 BOAC
Why Clinic Owners Shouldn’t Build Their Own Software, PMS Is Not a Silver Bullet, E50 with Jared Aron
Good Ethics, He Says, Is How You Win Bigger Returns | David Porter, Apposite Capital, BOAC #49
The Human Side of Selling and Scaling a Clinic | Teresa Harvey #48
From Mount Everest to Building One of the UK’s Largest Physio Groups | Tim Allardyce #47
From the British Army to Building a £24M Dental Group | Mark Aichroth #46
Why Clinics Break Invisibly: Excel, Front Desks & AI Receptionists | BOAC #45
The Hidden Data Risk Behind Healthcare AI | Bharat Reddy, CTO of Coherent Healthcare, #44
E#43 | Why Clinics Break at Scale | Business of a Clinic (BOAC)
When a Terminal Patient Refuses to Be Passive, with Dale Atkinson, Business of a Clinic (BOAC), E42
E#41 | Why Health Tech Dies in Go-To-Market, with Tim Wright from Zoes
E#40 | CoherentHQ Event: Is Your Clinic Exit Ready - How to Sell Well and Maximise Value
E#39 | From Near Closure to 4x Revenue: How He Completely Rebuilt His Clinic, with Dr. Geoff Gamble | Business of a Clinic (BOAC)
E#38 | Jonathan & Rachna: The Secret To A Five-Star Clinic | The Business of a Clinic
E#37 | Cyrus Hessabi: AI, Clinics & Private Equity | Business of a Clinic (BOAC)
E#36 with Joshua Catlett: Why Most Clinic Owners Are Not Exit Ready | BOAC
E#35: Oliver Abrams on MSK, Clinic M&A, Private Equity, Dental Rollups & Patient Retention | The Business of a Clinic
E#34: Jared Aron on Patient Leakage, AI Receptionists, WhatsApp & Clinic Revenue
E#33 | Oliver Abrams on Dentistry, Front Desk, Sales, AI & Why Patients Disappear | The Business of a Clinic
E#32 | Krista Farrell, Neurology, Patient Safety, AI, Booking Hell & Future of Care | The Business of a Clinic
E#31 | AI Receptionists, Orphaned Patients & the Future of Clinic Operations | Business of a Clinic (BOAC)
E#30 | Dr. Shaima Villait, What Doctors Learn After Becoming Clinic Owners | Business of a Clinic
E#29 | Joëlle Rotsaert on Building Injectual: Brand, Bookings, Hospitality and the Future of Injectables
E#28 | PE-Backed Clinics, Profitability, Asset Value & Growth Without More Marketing Spend | The Business of a Clinic (BOAC)
E#27 | Clinic Margins, Bad Leads, Private Equity, Neko Health & Botox Clubs | The Business of a Clinic (BOAC)
E#26 | Dr Arnold Gangaidzo, From Zimbabwe to Dental Practice Ownership, on Building Lancashire Smiles | The Business of a Clinic
Hands-On Care, AI Hype, Cost Per Consultation & Clinics | Business of a Clinic E25
Private Medicine, Patient Retention, Healthcare AI, Clinic Systems, Future of Care | BOAC Podcast #24
Healthcare Is the Edge Case, Autonomous Front Desk, Start-to-Finish Care E#23
The Invisible Leaky Bucket, White Space, Patient Drop-Off & The Math of Scaling a Clinic | BOAC E#22
Selling a Clinic, De-risking the Principal, Black Ball Tech in Healthcare: AI Receptionists, Overcorrection Risk | BOAC #21
The New Breed of Clinic Owners, Project Alpha, Selling to Private Equity | BOAC Podcast #20
Front of House Is Sales: Follow-Up, Confidence & Why Clinics Leak Revenue | BOAC #19
E#18 - Clinic SOPs, Follow-Up Debt, Your Clinic CRM Doesn't Have a User
Patient Follow-Up, Recall & Why Clinics Lose Patients After Great Care
Why Clinics Fail at Software, Patient Follow-Up, Risk, and the User Problem (BOAC E14)
Why Patient Relationships Don’t Belong at the Front Desk | Episode #13 The Business of a Clinic by Coherent Healthcare
How Clinics Can Scale Human Care Without Losing the Personal Touch | The Business of a Clinic Podcast #12
Why Clinics Fail at Recall: The Hidden Systems, Behaviours & Blind Spots Killing Growth | BOAC E11
Glossary of Revenue Malpractice: Why Your Clinic Is Leaking Money (and Patients)
Front of House, Sales Desk & the Human Touch | The Business of a Clinic, Episode 08
Leadership, Scaling a Clinic & The Role of AI in Private Healthcare | BOAC Episode #6
Clinic Revenue, AI Agents, Back Office, Front Office & Patient Delight | BOAC Episode #5
Clinic Sales Desk: Front Desk vs Sales, from £1m to £5m
How Modern Clinic Owners Scale Patient Experience | The Business of a Clinic Podcast
Beyond the Clinic Room: Why Profit and Care Must Work Together