The Institute’s Leading Edge Podcast cover art

All Episodes

The Institute’s Leading Edge Podcast — 101 episodes

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Title
1

204 - Part 1: Using AI in Your Shop to Increase Performance

2

203 - The Future of Shop Training Is Personalized and Daily

3

202 - Building a Diesel Shop the Right Way With David Shaefer

4

201 - From Technician to Shop Owner: Building Success Through Training and Integrity

5

200 - Live with Wayne Marshall & Lucas Underwood: Culture and Hard Conversations

6

199 - The Tax Credit Most Shop Owners Miss (And How to Claim It)

7

198 - Overcoming Set Back to Go From Farm Kid to Shop Owner

8

197 - Mastering Shop Communication: Turning Every Call Into Opportunity

9

196 - Building Modern Collision By Putting Quality Before Cost

10

195 - Ask Me Anything: The Questions Every Auto Repair Shop Owner Should Be Asking

11

194 - The Strategy in Succession: The Story of Oswald Service & Repair

12

193 - Ask Me Anything: Why Most Shops Aren't as Profitable as They Think

13

191 - Ask Me Anything: How to Set a Labor Rate That Actually Reflects Your Value

14

192 - Standing at the Crossroads featuring Brian Bates, EAS Tire and Auto

15

190 - Ask Me Anything: What Your P&L Is Really Telling You: Reading Your P&L Without the BS

16

189 - Standing at the Crossroads featuring Jason Brennan, Fine Tune Auto

17

188 - How Your Auto Repair Shop Can Use AI to Turbo Charge Your Business

18

187 - Standing at the Crossroads featuring Eric Henley, H-Tek Auto

19

186 - What Intentional Growth Looks Like in a Real Shop: The Story of LaFlamme’s Auto & Truck Services

20

185 - Ask Me Anything Webinar The Lie We Tell Ourselves “I’ll Start When I’m Ready”

21

184 - Family Shop to Scalable Success: John White on Trust, Numbers, and Leadership

22

183 - Multi-Shop Growth Done Right: Integrity Driven Choices Build Long Term Trust

23

182 - Cybersecurity for Auto Shops: Simple Fixes to Avoid Costly Breaches

24

181- Tech at a dealership to owning two shops. William Bowe Shares his journey to ownership.

25

180 - The Ownership Evolution: Systems, Coaching, and the Next Chapter for Northeast Motorworks

26

179 -Ask Me Anything: The State of the Industry and Private Equity’s Impact - Featuring Cecil Bullard & Michael Smith

27

178 - How Running a Lee Myles Shop Gave Lance Lupi More Freedom Than 20 Years in Finance Ever Did

28

177 - How Chris Pietrzak Went from 2 Bays to 11 Lifts and Is Redefining Mike’s Garage

29

176 - Building Anchor Motorworks with Seth Lancaster: Diesel Dreams, Euro Cars & a 4-Day Workweek

30

175 - "Ask Me Anything" with Cecil & Lucas: Mentorship, Margin, and Marketing That Actually Works

31

174 - Know Your Numbers or Pay the Price: A Shop Owner’s 20-Year Wake-Up Call

32

173 - Trust Your Gut: How Levi & Sally Built Arvu Auto to Three Locations (and Counting)

33

172 - Three Locations and a Whole Lot of SOPs with John Lascuola at LMW Auto Repair

34

171 - Standing at the Crossroads featuring Carl Hutchinson, Complete Automotive

35

170 - Ask Me Anything: Financial Education and What the Numbers Are Really Telling You

36

169 - "Ask Me Anything" with Cecil & Lucas: Culture, Accountability and Real Leadership

37

168 - Pay Plans, Profits, and People: Inside Lake Sumter Auto Repair with Bobby Lambert

38

167 - Owning the Alignment Niche and Building a Happier, High-Margin Shop with Alejandro Muñoz

39

166 - Brad Updegraff on Scaling Dave’s Ultimate Automotive the Smart Way

40

165 - Cruise Control to Cash Flow: The Mobile Auto Repair Journey with Clinton Coffman

41

164 - What’s Your Shop Worth? with Michael Smith & Cecil Bullard

42

163 - Real Stories, Real Results: Shop Owner Success with The Institute’s Group Process

43

162 - A Coach’s Perspective: Why the Service Advisor Is the Most Important Role in the Shop

44

161 - Standing at the Crossroads featuring Mike Simard, Simard Automotive

45

160 - How Mindset and Innovation Drove the Growth of Quality Auto Repair with David Marks

46

159 - Breaking the 7-Figure Ceiling: People, Process, and a Single Mega-Shop with Ryan Snow

47

158 - From Tech to GM: Tyler Nichols on Building a Winning Shop

48

157 - Five Real-World Challenges Every Shop Owner Is Facing (and How Billy D. Tackles Them)

49

156 - Manage the Experience, Master the Shop: Bob Ward on Culture, DVIs & Tools that Win

50

155 - Lawn Mowers to Leadership: 40 Years of Lessons at R&N Motor Company

51

154 - Process, People, and Profit: Inside JB Import Auto with Ryan von Steinen

52

153 - Jackie Mills: Reviving a Family Legacy at Jess Lewis Transmission

53

152 - Efficiency Over Expansion: How Matt Kranz Built His Dream Team

54

151 - "Ask Me Anything" with Michael Smith & Lucas Underwood

55

150 - Two Bays to Ownership: Alvin Lui’s Import Autowerks Journey

56

149 - Designing a Self-Managing Shop and a Life You Actually Want, with Tracy Cotton

57

148 - Succession, Stewardship & The Real Numbers Behind a Winning Shop with Greg Buckley

58

147 - Ballet Shoes to Bay Floors: How Julia Reynolds Streamlined a Small Shop for Big Results

59

146 - Building a Stress-Free Culture with Loren Winfrey

60

145 - The Power of Mentorship, DVIs & Accountability with Brandon Hack

61

144 - From Ferrari Roots to Modern Shop Leadership with Chris Prieto

62

143 - Unlocking Shop Efficiency and Profitability with Cutting-Edge Technology

63

142 - "Ask Me Anything" with Cecil & Lucas: Profit, Pricing & People

64

141 - From Technician to Shop Owner: Joshua Langstaff’s Journey with The Institute

65

140 - From Two Bays to TrueCare: David Long’s Journey to Building a Thriving Auto Repair Business

66

139 - Don’t Be Afraid: Building an Honest, Family-Driven Auto Repair Business with Scott Repman

67

138 - What Winning Shops Know: Direct Mail Works Best with the Right Guidance

68

137 - The Power of Accountability: You Can’t Grow Alone!

69

136 - Hidden Growth Hack Top Shops Use OR Downturn-Proof: The Shop Owner’s Guide to Growing in Any Economy

70

135 - "Ask Me Anything" Session with Cecil Bullard & Lucas Underwood

71

134 - Rehearse to Win: The Secret to Service Advisor Confidence

72

133 - Building Businesses and Believing in Better Days with Cecil Bullard

73

132 - Your Business Playbook: Strategy, Data, and Accountability with Ross Bernstein

74

131 - Struggling to Hire? Imagine Recruiting in the Last Frontier with Mike Simard

75

130 - Look Good, Feel Good, Perform Great – How Branding and Culture Drive Team Excellence

76

129 - The New Backbone of a Successful Shop: Software That Actually Works

77

128 - The Power of Storytelling: Engaging Employees and Clients with Parker Branch

78

127 - Fix Your Hiring Woes: How Smart Shops Attract and Keep the Right People

79

126 - Loyalty That Lasts: How Top Shops Build Repeat Business and Stronger Relationships

80

125 - ADAS Is Here to Stay: Why Drivers Love It and What Your Shop Needs To Do About It!

81

124 - From Wrenches to Leadership: How Culture, Systems, and Weekly Meetings Create a Shop That Works

82

123 - Cracking the Code – Google’s “Ask for Me” Update, Local Service Ads & What It Means for Auto Shops

83

122 - Trust Your Wings: Embracing Your Authentic Story & Building a Bold Legacy

84

121 - An Educated Customer Makes Better Decisions

85

120 - Defining Expectations: Rewriting Industry Identity with Discipline, Humility, and Purpose

86

119 - From Repair Bays to Balance Sheets: Mastering Your Shop’s Financials

87

118 - Make More. Keep More. Be Smarter. Shop's Leaving Money on the Table with Derrick Van Ness

88

117 - Becoming a Champion in Communication with David Boyd

89

116 - The Golden Rules of Listening – Part 3: Strengthening Business Partnerships & Relationships

90

115 - 3 Essential Steps to Save Your Home and Your Business With Wayne Marshall

91

114 - Grow Faster, Go Further – The Peer Group Advantage [THA 423]

92

113 - The Blueprint for Growth: Business Management Best Practices

93

112 - Great Leaders Don’t Just Manage—They Inspire! 🚀

94

111 - Never Miss a Call Again - How The Hive Automotive Repair Uses AI to Capture Every Opportunity

95

110 - Future Proofing Your Shop: A 2025 Auto Repair Outlook [THA 419]

96

109 - Collaboration Over Competition: Working With Your Spouse and Not Killing Them! With Juliana Sih

97

108 - Fortune Favors The Follow Up: Strategies for Successful Confirmation With Mike Carillo & Neil Daly

98

107 - Boost Your Auto Repair Shop’s Performance and Profits with Cecil Bullard!

99

106 - Auto Shop Marketing in the Social Media Era

100

105 - Progress To Inspiration with Bob Conant

101

104 - Leveraging AI & Adapting Your Marketing Strategy with Dan Vance, Founder & CEO of Shop Dog Marketing