All Episodes
The Institute’s Leading Edge Podcast — 107 episodes
210 - Ask Cecil & Lucas The 5 C's of Effective Vehicle Diagnosis & Repair Documentation
209 - The Real Story of Growing an Independent Auto Repair Shop with Andy Severein
208 - A Technician Crisis or a Productivity Problem? Ask Me Anything with Cecil and David
207 - You Can't Wrench and Run the Business Forever: A Shop Owners Turning Point
206 - Part 2: Using AI in Your Shop to Increase Performance
205 - The Diagnostic Fee Debate: Ask Me Anything with Cecil Bullard and Lucas Underwood
204 - Part 1: Using AI in Your Shop to Increase Performance
203 - The Future of Shop Training Is Personalized and Daily
202 - Building a Diesel Shop the Right Way With David Shaefer
201 - From Technician to Shop Owner: Building Success Through Training and Integrity
200 - Live with Wayne Marshall & Lucas Underwood: Culture and Hard Conversations
199 - The Tax Credit Most Shop Owners Miss (And How to Claim It)
198 - Overcoming Set Back to Go From Farm Kid to Shop Owner
197 - Mastering Shop Communication: Turning Every Call Into Opportunity
196 - Building Modern Collision By Putting Quality Before Cost
195 - Ask Me Anything: The Questions Every Auto Repair Shop Owner Should Be Asking
194 - The Strategy in Succession: The Story of Oswald Service & Repair
193 - Ask Me Anything: Why Most Shops Aren't as Profitable as They Think
191 - Ask Me Anything: How to Set a Labor Rate That Actually Reflects Your Value
192 - Standing at the Crossroads featuring Brian Bates, EAS Tire and Auto
190 - Ask Me Anything: What Your P&L Is Really Telling You: Reading Your P&L Without the BS
189 - Standing at the Crossroads featuring Jason Brennan, Fine Tune Auto
188 - How Your Auto Repair Shop Can Use AI to Turbo Charge Your Business
187 - Standing at the Crossroads featuring Eric Henley, H-Tek Auto
186 - What Intentional Growth Looks Like in a Real Shop: The Story of LaFlamme’s Auto & Truck Services
185 - Ask Me Anything Webinar The Lie We Tell Ourselves “I’ll Start When I’m Ready”
184 - Family Shop to Scalable Success: John White on Trust, Numbers, and Leadership
183 - Multi-Shop Growth Done Right: Integrity Driven Choices Build Long Term Trust
182 - Cybersecurity for Auto Shops: Simple Fixes to Avoid Costly Breaches
181- Tech at a dealership to owning two shops. William Bowe Shares his journey to ownership.
180 - The Ownership Evolution: Systems, Coaching, and the Next Chapter for Northeast Motorworks
179 -Ask Me Anything: The State of the Industry and Private Equity’s Impact - Featuring Cecil Bullard & Michael Smith
178 - How Running a Lee Myles Shop Gave Lance Lupi More Freedom Than 20 Years in Finance Ever Did
177 - How Chris Pietrzak Went from 2 Bays to 11 Lifts and Is Redefining Mike’s Garage
176 - Building Anchor Motorworks with Seth Lancaster: Diesel Dreams, Euro Cars & a 4-Day Workweek
175 - "Ask Me Anything" with Cecil & Lucas: Mentorship, Margin, and Marketing That Actually Works
174 - Know Your Numbers or Pay the Price: A Shop Owner’s 20-Year Wake-Up Call
173 - Trust Your Gut: How Levi & Sally Built Arvu Auto to Three Locations (and Counting)
172 - Three Locations and a Whole Lot of SOPs with John Lascuola at LMW Auto Repair
171 - Standing at the Crossroads featuring Carl Hutchinson, Complete Automotive
170 - Ask Me Anything: Financial Education and What the Numbers Are Really Telling You
169 - "Ask Me Anything" with Cecil & Lucas: Culture, Accountability and Real Leadership
168 - Pay Plans, Profits, and People: Inside Lake Sumter Auto Repair with Bobby Lambert
167 - Owning the Alignment Niche and Building a Happier, High-Margin Shop with Alejandro Muñoz
166 - Brad Updegraff on Scaling Dave’s Ultimate Automotive the Smart Way
165 - Cruise Control to Cash Flow: The Mobile Auto Repair Journey with Clinton Coffman
164 - What’s Your Shop Worth? with Michael Smith & Cecil Bullard
163 - Real Stories, Real Results: Shop Owner Success with The Institute’s Group Process
162 - A Coach’s Perspective: Why the Service Advisor Is the Most Important Role in the Shop
161 - Standing at the Crossroads featuring Mike Simard, Simard Automotive
160 - How Mindset and Innovation Drove the Growth of Quality Auto Repair with David Marks
159 - Breaking the 7-Figure Ceiling: People, Process, and a Single Mega-Shop with Ryan Snow
158 - From Tech to GM: Tyler Nichols on Building a Winning Shop
157 - Five Real-World Challenges Every Shop Owner Is Facing (and How Billy D. Tackles Them)
156 - Manage the Experience, Master the Shop: Bob Ward on Culture, DVIs & Tools that Win
155 - Lawn Mowers to Leadership: 40 Years of Lessons at R&N Motor Company
154 - Process, People, and Profit: Inside JB Import Auto with Ryan von Steinen
153 - Jackie Mills: Reviving a Family Legacy at Jess Lewis Transmission
152 - Efficiency Over Expansion: How Matt Kranz Built His Dream Team
151 - "Ask Me Anything" with Michael Smith & Lucas Underwood
150 - Two Bays to Ownership: Alvin Lui’s Import Autowerks Journey
149 - Designing a Self-Managing Shop and a Life You Actually Want, with Tracy Cotton
148 - Succession, Stewardship & The Real Numbers Behind a Winning Shop with Greg Buckley
147 - Ballet Shoes to Bay Floors: How Julia Reynolds Streamlined a Small Shop for Big Results
146 - Building a Stress-Free Culture with Loren Winfrey
145 - The Power of Mentorship, DVIs & Accountability with Brandon Hack
144 - From Ferrari Roots to Modern Shop Leadership with Chris Prieto
143 - Unlocking Shop Efficiency and Profitability with Cutting-Edge Technology
142 - "Ask Me Anything" with Cecil & Lucas: Profit, Pricing & People
141 - From Technician to Shop Owner: Joshua Langstaff’s Journey with The Institute
140 - From Two Bays to TrueCare: David Long’s Journey to Building a Thriving Auto Repair Business
139 - Don’t Be Afraid: Building an Honest, Family-Driven Auto Repair Business with Scott Repman
138 - What Winning Shops Know: Direct Mail Works Best with the Right Guidance
137 - The Power of Accountability: You Can’t Grow Alone!
136 - Hidden Growth Hack Top Shops Use OR Downturn-Proof: The Shop Owner’s Guide to Growing in Any Economy
135 - "Ask Me Anything" Session with Cecil Bullard & Lucas Underwood
134 - Rehearse to Win: The Secret to Service Advisor Confidence
133 - Building Businesses and Believing in Better Days with Cecil Bullard
132 - Your Business Playbook: Strategy, Data, and Accountability with Ross Bernstein
131 - Struggling to Hire? Imagine Recruiting in the Last Frontier with Mike Simard
130 - Look Good, Feel Good, Perform Great – How Branding and Culture Drive Team Excellence
129 - The New Backbone of a Successful Shop: Software That Actually Works
128 - The Power of Storytelling: Engaging Employees and Clients with Parker Branch
127 - Fix Your Hiring Woes: How Smart Shops Attract and Keep the Right People
126 - Loyalty That Lasts: How Top Shops Build Repeat Business and Stronger Relationships
125 - ADAS Is Here to Stay: Why Drivers Love It and What Your Shop Needs To Do About It!
124 - From Wrenches to Leadership: How Culture, Systems, and Weekly Meetings Create a Shop That Works
123 - Cracking the Code – Google’s “Ask for Me” Update, Local Service Ads & What It Means for Auto Shops
122 - Trust Your Wings: Embracing Your Authentic Story & Building a Bold Legacy
121 - An Educated Customer Makes Better Decisions
120 - Defining Expectations: Rewriting Industry Identity with Discipline, Humility, and Purpose
119 - From Repair Bays to Balance Sheets: Mastering Your Shop’s Financials
118 - Make More. Keep More. Be Smarter. Shop's Leaving Money on the Table with Derrick Van Ness
117 - Becoming a Champion in Communication with David Boyd
116 - The Golden Rules of Listening – Part 3: Strengthening Business Partnerships & Relationships
115 - 3 Essential Steps to Save Your Home and Your Business With Wayne Marshall
114 - Grow Faster, Go Further – The Peer Group Advantage [THA 423]
113 - The Blueprint for Growth: Business Management Best Practices
112 - Great Leaders Don’t Just Manage—They Inspire! 🚀
111 - Never Miss a Call Again - How The Hive Automotive Repair Uses AI to Capture Every Opportunity
110 - Future Proofing Your Shop: A 2025 Auto Repair Outlook [THA 419]
109 - Collaboration Over Competition: Working With Your Spouse and Not Killing Them! With Juliana Sih
108 - Fortune Favors The Follow Up: Strategies for Successful Confirmation With Mike Carillo & Neil Daly
107 - Boost Your Auto Repair Shop’s Performance and Profits with Cecil Bullard!
106 - Auto Shop Marketing in the Social Media Era
105 - Progress To Inspiration with Bob Conant
104 - Leveraging AI & Adapting Your Marketing Strategy with Dan Vance, Founder & CEO of Shop Dog Marketing