All Episodes
The Resilient Retail Game Plan — 319 episodes
Christmas Retail Strategy: Why August Decides December
Retail Profit: Sales Down 23%, Profit Up 22%
Retail Sales Are Vanity. Retail Profit Is Sanity
Ghost stores, fake shops and what they mean for real independent retailers
The Retail Stock Mistake Even Veteran Retailers Make
The 4-Step Sales Strategy Every Independent Retailer Needs
Drowning in Data? The Only 3 Retail Numbers That Matter
Independent Retailer Trends 2026: Plan Christmas Now
Retail Planning 2026: Why a Mid-Year Check-In Beats Starting Over in January
How AI Agents Are Changing Retail Stores (Retail Industry Trends 2026)
How retailers can build demand on TikTok
Retail Trends 2026: How Independent Retailers Should Use Generative AI
Retail Outlook 2026: Why 71% of Independent Retailers Are Growing - And How to Join Them
Retail Time Management: Stop Juggling Everything and Finally Get Ahead!
Retail Stock Ordering: Two questions every product business must answer
Retail insights around the "Invisible Ceiling": Why Your Shop Has Stalled
Retail Stock, Profit and Mindset: Three Pillars of a Resilient Retail Business
Retail Bottleneck: How to stop being the go-to for every question in your business
Retail Growth Through Data: Email & SMS Marketing Secrets with Intuit Mailchimp
The Shop Window Pyramid: Visual Merchandising Secrets for Independent Retailers
Retail, The Lipstick Effect, and Why You Should Keep Selling
The Power of Community: Why Every Retailer Needs Their People!
Retail Industry Trends - 2026. Retail is changing FAST!
How to Build a Retail Community That Actually Buys From You
How to stop feeling stuck in your own head in your retail business
Retail Sales Tracking: Are You Guessing Your Numbers, or Deciding?
How to Turn One-Time Buyers into Repeat Customers for Your Retail Business
Retail Marketing Without A Plan = Noise! Here's How Retailers Get Consistent Sales
How indie shops grow sales WITHOUT discounting!
Knowing When Your Retail Business Is Ready To Expand
5 Common Issues Growing Retail Businesses Don't Expect
How to build a profitable online shop while ignoring 'best practices'
Why Retail Business Growth Starts to Feel Heavy at Six Figures!
Meta Ads Have Changed: What will actually work in 2026!
How Christmas 2025 Really Felt In Retail (and why that matters for 2026)
Your January Stock Clearance Strategy
Retail Profit vs Turnover: When £3 Million Nearly Broke the Business
Retail Trends 2026: Four Shifts Retail Businesses Need To Prepare For
Dead Stock to Cash Flow: Access Trapped Cash Tied Up in Inventory
Christmas Stock Management: How to shift slow sellers and avoid brown bananas
What Shopify and Klaviyo Agree On: Christmas 2025 Spending
Get more sales with less stock!
The Power of Planning Your Retail Sales Year: How Structure Creates Freedom (and Profit)
When Numbers Finally Tell the Truth - Retail Reality Check That Changed Everything for My Client
Overcome 'feast or famine' in your product retail business!
3 mistakes that keep small product retail businesses stuck!
Black Friday 2025: smart strategies for small product businesses to protect profit
Get loyalty from your retail business customers
How to Manage Cash Flow During Seasonal Peaks in Retail
Scaling your product retail business beyond six figures
Your Q4 Retail Marketing Plan (PR, email, ads, social) That Works!
Christmas Stock Planning For Product Retail Businesses: Avoid Sell outs & overbuying
The four best ways to grow your small product retail business
Just £170 could save your retail business from disaster!
Controlling Cash Flow - The SHOPS Framework
The Jellycat drama explained
Product pricing and the value triangle
Sell Less, Make More: Pricing and Profit Margin Tips for Retailers
5 retail lessons from 5 years of this podcast
Sure-fire Shopify Conversion Rate Improvements with Pip Hounslow
How Bird and Blend Turned Tea into an Experience at Retail ROAR with Mike Turner
Turn Comments Into Sales: Using Social Listening to Grow Revenue with Brooke Sellas
Stop Bleeding Cash - Fix Your Stock System
5 Lessons in Growing with Your Customers from Retail ROAR with Claire Burrows
Storytelling That Sells (Without Sounding Salesy) with Char Dixon
How Retail by Design Helped a Founder Fall Back in Love With Her Business with Katie Glickman
Holiday? Heck Yes! 3 Systems That Keep Sales Rolling
Idea → Aisle: Ship Your Product Faster
Payday for the Boss: Cash-Flow Moves to Fund You
Stuck at Six Figures? Why Retailers Must Shift Gears to Scale (Without Burning Out)
TikTok Till-Ringer: Retail Hacks That Sell
How to Create Irresistible Displays That Drive Sales with Michelle Sherrier
Track the Right Numbers to Reach Your Q2 Goals
The Wholesale Strategies That Took Bare Kind to One Thousand Retailers with Andrew Kemp
The Email Strategy That Keeps Customers Coming Back with Hannah Spicer
The Talks You Can't Miss at Retail ROAR 2025
How a Stock Doctor Helps Small Businesses Think Like Big Retailers
RETAIL ROAR 2025: The Must-Attend Summit for Small Product Businesses
Scroll → Sale: 2025 Social Moves That Ring Up Revenue
Retail Stock Stress to Profit Pop: Beat Inventory Pain
The Power of Setting Goals: Why Your Retail Business Needs a Clear Vision
The Link Between Mindset and Sales Performance with Sophie French
Four Seasonal Events Every Retailer Should Use to Drive Sales
Can retail owners learn to be successful?
How to Clear Out Dead Stock While Protecting Your Brand
Turn a Side Project into a Profitable Retail Brand
Four Retail Trends Shaping 2025
How retail businesses can leverage Meta ads and ad trends
How retail businesses can leverage PR
Want your product retail or e-commerce business ranking on Google?
Simplifying Small Business Marketing with Constant Contact
Have you ever felt overwhelmed by your business numbers?
How Instagram Chatbots can transform your retail business
How to use Black Friday to Clear Your Dead Stock
Retail Customer Service Horror Stories
Retailer Survival Guide: managing cash flow from September to November
Is the High Street Dead? A Look at the Future of UK Retail
Avoiding Stock Shortages and Curbing Impulse Buying: Practical Steps for Retailers
Meet the Stock Doctor: The Retail Inventory Expert Every Shop Needs
Christmas 2024 Unwrapped: Key Insights Every Retailer Should Know
How Leaning into Expertise Turned One Retailer Around
Purpose‑Led Retail Success: Lessons from Lucy & Yak
Finding Purpose in Your Brand: A Conversation with Jo Tucker
Mastering Retail Profit Margins with Catherine Erdly
Secrets to Successful Amazon Selling with Vicki Weinberg
Clearing Slow Stock Without Damaging Your Brand with Catherine Erdly
Routines Of Highly Successful Retailers with Catherine Erdly
Crafting Creative Christmas Content: Innovative Ideas for Retailers
Stress-Free Christmas Marketing: Practical Strategies for Retailers
Creating Irresistible Christmas Gift Bundles and Offerings
Christmas in July: Finding Your Perfect Product
Thriving Through the Festive Season: Your Christmas in July Strategy
Why Now Is the Time to Plan Your Christmas Strategy
5 Elements for Better Retail Cash Flow (SHOPS)
How Your Mindset Impacts Your Business Success
5 Lessons Learned from Ambitious Product Business Owners
Celebrating 200 Episodes: Milestones and Lessons Learned
12 Essential Father's Day Marketing Tips for Retailers
5 Truths About Cash Flow in Retail
Social Media Content Creation Secrets for Retail Success
Your Stock Management Questions Answered
The Third Golden Rule of Stock Management
194 | The Second Golden Rule of Stock Management
The First Golden Rule for Effective Stock Management
A Retail Owner's Guide to Effective Branding and Website Design
Mastering Google Shopping Ads for Retail Success
Four Golden Rules for Building a Business You Love
Uncovering What Your Customers Really Want: A Guide to Customer Insights
Breaking Through Sales Myths: Strategies for Retail Success
Preparing Your Retail Business for the UK Recession: A Pep Talk
Making the Most of Retail ROAR
Creating a Productive Team with Hayley Watts
Celebrating One Year of Tame Your Tiger
183 | Creating Memories: Ruth Sturdy and the Colour Chronicles Story
182 | Creating an Effective Retail Sales Plan for 2024
181 | How to create a business that feels good (not just looks good)
180 | 10 Reasons Your Customers Buy in January
179 | 7 Lessons I Learned from My Mastermind Members
178 | 5 Questions To Ask As You Scale Your Retail Business
177 | 4 Trends That Will Reshape the Retail Industry in 2024
176 | The Power of Influencer Marketing in Retail with Lindsay Schneider
175 | Negotiation Strategies and Techniques for Retail Business Growth with Simon Duncan
174 | Scaling Your E-commerce Business with Yoni Kozminski
173 | Finding Value Beyond Business with Toks Aruoture
172 | From Fast To Slow Fashion With Emma & Leanne Duncan
171 | Your Business And Black Friday
170 | All Things TikTok With Penny Walker
169 | Strategic Content Production & Youtube With Matthew Hughes
168 | The Fourth Quarter Cash Flow Crisis
167 | Founding, Funding, Fabrication And Fashion With Caroline Gogolak
166 | What Role A Physical Store Can Play For A Retail Brand With Katie Mitchell
165 | All About Paid Advertising With Melanie Eilers
164 | Five Ways That Being Part Of A Community Is A Secret Weapon For You And Your Product Business
163 | Selling Socks, Saving Wildlife And The Art Of Wholesale With Lucy Jeffrey
162 | How To Strategise For Christmas Success
161 | My Predictions For Christmas 2023
160 | How To Make More Money In Your Business
159 | Staying Agile And Revolutionising Wholesale For Independent Retailers With Charlotte Broadbent
158 | Scaling Up And Growing A Supportive Team With Helen Dukes
157 | Building In Sustainability And Changing The Fashion Business Model With Cally Russell
156 | Post-Purchase Upselling With Ruth Even Haim
155 | Building A Business On Amazon With Emily Johnson
154 | Seven Tips For Using Summer To Get Ready For Christmas
153 | The Difference Between Being A Designer/Maker And Building A Brand With Sabira Silcock
152 | Getting Serious With Jen Fuller
151 | The Slow Burn To Success With Sallie King
150 | Ten Minute Tips: Running A Promotion That Doesn’t Damage Your Brand
149 | Ten Minute Tips: Creating A Product Your Customer Really Wants
148 | Using Artificial Intelligence In Your Creative Product Business
147 | Seven Vital Ways To Avoid Giving Up On Slow Sales Days
146 | From Side Hustle To Full Time With Hannah Burn
145 | A Resilient Retail Reflection: Ten Highlights From The Last Three Years
144 | Making The Most Of Father’s Day In Your Business
143 | Four Key Traits That Product Business Owners Need To Have In Order To Flourish
142 | Building Your Small Business On A Budget: Elizabeth Stiles
141 | Building Your Small Business On A Budget: Jayne Lasley of Fairlie Curved
140 | Building Your Business On A Budget: Steph Douglas of Don't Buy Her Flowers
139 | Building Your Business On A Budget: Rebecca Gibbions of Last Night I Dreamt
138 | Building Your Business On A Budget: Laura Schofield of Otto & Ivy
137 | The Importance Of Investing In Product Photography
136 | Five Ways To Share The Reality Behind Your Business Without Guilting Your Customer
135 | Building Brilliant Brands And Buyer Behaviour with Cara Bendon
134 | “Tame Your Tiger: How To Stop Your Product Business Eating You Alive”
133 | Five Crucial Figures That You Need To Know To Boost Your Business In 2023
132 | 12 Ways Your Small Business Can Make The Most Of Mother’s Day
131 | 5 Essential Traits That Product Business Owners Need To Have To Thrive In 2023
130 | Four Ways You Can Get Your Small Business Ready For Spring And Beyond
129 | Six Seductive Reasons Why Your Customer Will Buy From Your Small Business This Valentine’s Day
128 | Four Trends That Will Shape Retail In 2023
127 | The Most Important Thing You Can Do For Your Business In 2023
126 | The Importance Of Stress Relief
Four Ways To Boost Your Small Product Business Sales In January
124 | Five Things You Can Do In Your Business During The Quiet Time
123 | Five Cash-Boosting Tips For Managing Your Stock At Christmas
122 | Getting Your Website and Email Marketing Ready For 2023 With Elle Williamson
121 | Education, Representation & Inspiration With Natalie Bent
120 | My Five Observations In The Run-Up To Christmas
119 | Four Easy Ways To Maximise Your Sales At Christmas Events
118 | Four Ways To Grow Your Sales At Christmas
117 | Creating, Curating And Community With Beck Prior
116 | Five Crucial Factors To Keep In Mind When Planning Christmas Promotions
115 | Advertising, Algorithms And More With Narada McKoy
114 | Making The Most Of Markets With Nicki Capewell
113 | Leveraging Live Streaming With Rob Smith
112 | My Top Five Tips For Running Your Business In A Recession
111 | Troubleshooting Trademarks and Cultivating Collabs with Rosie Greener
110 | My Resilient Retail Predictions For Christmas 2022
109 | Nine Ways To Create An Extraordinary Customer Experience
108 | Five Ways To Avoid Your Product Business Becoming A Burden
107 | Being Visible, Showing Up And Selling More With Elizabeth Stiles
106 | Six Key Tips For Sustainable Seasonal Selling
105 | Risk And Resilience With Emily Canino
104 | Representation In Retail With Cherelle Brown
103 | From Social Housing To Design Studio: Significant Shifts with Gayle Mansfield
102 | B Corps: Doing Better Business with Sarah Jordan
101 | The State Of Wholesale in 2022 With Therese Ortenblad
100 | The Resilient Retail Recap: Your Top Five Interviews
99 | Rethinking Your Instagram Strategy
98 | Playing Your Cards Right With Vicky Simmons
97 | The Intersection Of Personalisation And Technology With Simon Belsham
96 | Brand Building, Pivoting And Sustainability With David Abrahamovitch
95 | A Resilient Retail Pep Talk
94 | Five main areas to consider to fully leverage your profit potential
93 | The Importance Of Strategy In Growing Your Sales
92 |The Important Role Websites Play For Small Business With Aime Cox-Tennant
91 | Social Entertainment and Embracing The Creative with Thomas Rankin
90 | The Evolution Of Etsy And Harnessing Hyper Narrow Markets With Lauren Keplinger
89 | Managing Different Revenue Streams With Fiona Fawcett
88 | People, Planet and Profit with Mary Portas and Nicky Chenery
87 | Five Key Factors Impacting The Retail Industry Right Now
86 | The Creative Combining Of Content And Commerce
85 | How can retailers thrive in the virtual world?
84 | Resilient Retail: The Book - A Sneak Preview!
83 | Collaboration, Personalisation and On-Demand Designs with Taymoor Atighetchi
82 | Pricing And Profitability In The Era Of Rising Costs
81 | Classics, Candles, Community And Circularity With Thalia Caddy Of Wild Books
80 | Innovation In The Circular Economy With Charlotte Morley Of The Little Loop
79 | Empowerment, Experience and Innovation With Connie Nam of Astrid & Miyu
78 | Recommerce With Wilson Griffin and Karin Dillie of Recurate
77 | What Does Success Look Like In 2022?
76 | Making Plans For Uncertain Times
75 | Creating Communities With Jessica Rose
74 | 2021: A Year In Review
73 | Value and Values: What Lies Ahead For Retail In 2022?
72 | Slow Marketing, Social Enterprise And The Personal Touch With Charlotte Pearce
71 | Staying Resilient: Self Care and Rest with Ekua Cant
70 | Managing The Demands Of Your Business And Your Body With Beth Coldrick
69 | Charitable Giving And Purpose-Led Product Businesses with Veronica Bamford-Deane
68 | Real-life Retail With Club Members Rani, Annabelle and Emily
67 | Quick Wins And Tik Tok With Charis Varley
66 | The Importance Of Showing Up At Christmas With Elizabeth Stiles
65 | What Does Black Friday Mean For Your Business?
64 | Anxiety-Reducing Accounting with Rachel Martin
63 | Spreading Happiness with John’s Crazy Socks
62 | Connected Packaging With Cameron Worth
61 | Consumer Personalization with Michael Osborne
60 | How Can You Maximise Your Efficiency?
59 | Mapping Out And Planning For The Festive Season
58 | Bringing Big Retail And Small Brands Together With Matt Hopkins
57 | Three Questions To Ask Yourself When Ordering Your Christmas Stock
56 | 5 Books That Have Made An Impact On Me And My Business
55 | The Power Of The Personal: PR And Branding With Lucy Werner
54 | Mastering Management with Pip Foulsham
53 | Seeing The Funny Side With Small Biz Memes
52 | Santa’s Little Helpers: Hiring and HR with Mandy Hamerla
51 | (Merry) Digital Marketing with Narada McKoy
50 | PR, Press And Product Placement With Rosie Davies-Smith
49 | Getting Ready For Christmas…In July with Joanne Griffin
48 | Pitching To The Press with Komal Pandya-Rao
47 | Purchase-Planning and Pinterest with Vanessa Rinaldi
46 | Guest Blogging with Colette Machado
45 | SEO Strategy with Khaleelah Jones
44 | Effective E-Commerce With Anna Hennebeck
43 | The Power Of Email Marketing With Eman Ismail
Birthday Bonus Episode - 5 things I've Learnt About Creative Product Businesses From Running My Membership
42 | Lessons in Loyalty With Fiona Stevens
41 | Etsy And Empowerment with Silvina De Vita
40 | The World Of Wholesaling With Therese Ørtenblad
39 | Sharing your journey with Manmeet Sokhi
38 | All Things Video With Jessica Wreford
37 | Award-Winning Aspirations with Katie Glickman of Bibbily Boo Bibs
36 | The Resilient Retail Product Business Survey: Part 3
35 | The Resilient Retail Product Business Survey: Part 2
34 | The Resilient Retail Product Business Survey: Part 1
33 | Workload Management: Balancing The Demands Of Your Business
32 | The State Of Retail In 2021
31 | My Breakdown Of Break-Even Analysis
30 | Paying Yourself In 2021
29 | The Trading Mentality - from Aggressive Arcadia to Positive Patagonia
28 | Where To Sell Your Creative Products
27 | Postage And Packaging
26 | Six Steps To Being More Productive
25 | What Success In 2021 Looks Like
24 | The Planning Process: SWOT Up And Get SMART
23 | Festive Feedback And Lessons Learnt
22 | 2021 Retail Trends
21 | Post Christmas Spring Cleaning
20 | Growing And Scaling Your Creative Product Business
19 | Driving Traffic To Your Website
18 | Christmas Spending In 2020: Five Key Takeaways
17 | How To Have A Sale
16 | Staying Sane In The Run-up To Christmas
15 | My Guide To Christmas Promotions
Lockdown 2.0: 7 things you can do to help your business right now
14 | Selling On Third-Party Marketplaces
13 | The Fundamental Flaws Of Financial Quick Fixes
12 | Paying Yourself From Your Product Business Is Essential
11 | Getting Ready (And Resilient) For Christmas
10 | Creating A Sales Plan For Your Business
9 | Selling On Social Media
8 | Four Ways To Grow Your Sales For Your Creative Product Business
Five Things To Know Before Starting a Creative Product Business
Why you must price your creative products correctly
How stock management can make or break product businesses
The best sales strategy is a great product strategy
3 | Healthy Profit Margins
Retail isn’t in trouble. Boring retail is in trouble!
1 | To Resilience...and Beyond!
Welcome to The Resilient Retail Game Plan