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All Episodes

The Resilient Retail Game Plan — 312 episodes

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Title
1

Independent Retailer Trends 2026: Plan Christmas Now

2

Retail Planning 2026: Why a Mid-Year Check-In Beats Starting Over in January

3

How AI Agents Are Changing Retail Stores (Retail Industry Trends 2026)

4

How retailers can build demand on TikTok

5

Retail Trends 2026: How Independent Retailers Should Use Generative AI

6

Retail Outlook 2026: Why 71% of Independent Retailers Are Growing - And How to Join Them

7

Retail Time Management: Stop Juggling Everything and Finally Get Ahead!

8

Retail Stock Ordering: Two questions every product business must answer

9

Retail insights around the "Invisible Ceiling": Why Your Shop Has Stalled

10

Retail Stock, Profit and Mindset: Three Pillars of a Resilient Retail Business

11

Retail Bottleneck: How to stop being the go-to for every question in your business

12

Retail Growth Through Data: Email & SMS Marketing Secrets with Intuit Mailchimp

13

The Shop Window Pyramid: Visual Merchandising Secrets for Independent Retailers

14

Retail, The Lipstick Effect, and Why You Should Keep Selling

15

The Power of Community: Why Every Retailer Needs Their People!

16

Retail Industry Trends - 2026. Retail is changing FAST!

17

How to Build a Retail Community That Actually Buys From You

18

How to stop feeling stuck in your own head in your retail business

19

Retail Sales Tracking: Are You Guessing Your Numbers, or Deciding?

20

How to Turn One-Time Buyers into Repeat Customers for Your Retail Business

21

Retail Marketing Without A Plan = Noise! Here's How Retailers Get Consistent Sales

22

How indie shops grow sales WITHOUT discounting!

23

Knowing When Your Retail Business Is Ready To Expand

24

5 Common Issues Growing Retail Businesses Don't Expect

25

How to build a profitable online shop while ignoring 'best practices'

26

Why Retail Business Growth Starts to Feel Heavy at Six Figures!

27

Meta Ads Have Changed: What will actually work in 2026!

28

How Christmas 2025 Really Felt In Retail (and why that matters for 2026)

29

Your January Stock Clearance Strategy

30

Retail Profit vs Turnover: When £3 Million Nearly Broke the Business

31

Retail Trends 2026: Four Shifts Retail Businesses Need To Prepare For

32

Dead Stock to Cash Flow: Access Trapped Cash Tied Up in Inventory

33

Christmas Stock Management: How to shift slow sellers and avoid brown bananas

34

What Shopify and Klaviyo Agree On: Christmas 2025 Spending

35

Get more sales with less stock!

36

The Power of Planning Your Retail Sales Year: How Structure Creates Freedom (and Profit)

37

When Numbers Finally Tell the Truth - Retail Reality Check That Changed Everything for My Client

38

Overcome 'feast or famine' in your product retail business!

39

3 mistakes that keep small product retail businesses stuck!

40

Black Friday 2025: smart strategies for small product businesses to protect profit

41

Get loyalty from your retail business customers

42

How to Manage Cash Flow During Seasonal Peaks in Retail

43

Scaling your product retail business beyond six figures

44

Your Q4 Retail Marketing Plan (PR, email, ads, social) That Works!

45

Christmas Stock Planning For Product Retail Businesses: Avoid Sell outs & overbuying

46

The four best ways to grow your small product retail business

47

Just £170 could save your retail business from disaster!

48

Controlling Cash Flow - The SHOPS Framework

49

The Jellycat drama explained

50

Product pricing and the value triangle

51

Sell Less, Make More: Pricing and Profit Margin Tips for Retailers

52

5 retail lessons from 5 years of this podcast

53

Sure-fire Shopify Conversion Rate Improvements with Pip Hounslow

54

How Bird and Blend Turned Tea into an Experience at Retail ROAR with Mike Turner

55

Turn Comments Into Sales: Using Social Listening to Grow Revenue with Brooke Sellas

56

Stop Bleeding Cash - Fix Your Stock System

57

5 Lessons in Growing with Your Customers from Retail ROAR with Claire Burrows

58

Storytelling That Sells (Without Sounding Salesy) with Char Dixon

59

How Retail by Design Helped a Founder Fall Back in Love With Her Business with Katie Glickman

60

Holiday? Heck Yes! 3 Systems That Keep Sales Rolling

61

Idea → Aisle: Ship Your Product Faster

62

Payday for the Boss: Cash-Flow Moves to Fund You

63

Stuck at Six Figures? Why Retailers Must Shift Gears to Scale (Without Burning Out)

64

TikTok Till-Ringer: Retail Hacks That Sell

65

How to Create Irresistible Displays That Drive Sales with Michelle Sherrier

66

Track the Right Numbers to Reach Your Q2 Goals

67

The Wholesale Strategies That Took Bare Kind to One Thousand Retailers with Andrew Kemp

68

The Email Strategy That Keeps Customers Coming Back with Hannah Spicer

69

The Talks You Can't Miss at Retail ROAR 2025

70

How a Stock Doctor Helps Small Businesses Think Like Big Retailers

71

RETAIL ROAR 2025: The Must-Attend Summit for Small Product Businesses

72

Scroll → Sale: 2025 Social Moves That Ring Up Revenue

73

Retail Stock Stress to Profit Pop: Beat Inventory Pain

74

The Power of Setting Goals: Why Your Retail Business Needs a Clear Vision

75

The Link Between Mindset and Sales Performance with Sophie French

76

Four Seasonal Events Every Retailer Should Use to Drive Sales

77

Can retail owners learn to be successful?

78

How to Clear Out Dead Stock While Protecting Your Brand

79

Turn a Side Project into a Profitable Retail Brand

80

Four Retail Trends Shaping 2025

81

How retail businesses can leverage Meta ads and ad trends

82

How retail businesses can leverage PR

83

Want your product retail or e-commerce business ranking on Google?

84

Simplifying Small Business Marketing with Constant Contact

85

Have you ever felt overwhelmed by your business numbers?

86

How Instagram Chatbots can transform your retail business

87

How to use Black Friday to Clear Your Dead Stock

88

Retail Customer Service Horror Stories

89

Retailer Survival Guide: managing cash flow from September to November

90

Is the High Street Dead? A Look at the Future of UK Retail

91

Avoiding Stock Shortages and Curbing Impulse Buying: Practical Steps for Retailers

92

Meet the Stock Doctor: The Retail Inventory Expert Every Shop Needs

93

Christmas 2024 Unwrapped: Key Insights Every Retailer Should Know

94

How Leaning into Expertise Turned One Retailer Around

95

Purpose‑Led Retail Success: Lessons from Lucy & Yak

96

Finding Purpose in Your Brand: A Conversation with Jo Tucker

97

Mastering Retail Profit Margins with Catherine Erdly

98

Secrets to Successful Amazon Selling with Vicki Weinberg

99

Clearing Slow Stock Without Damaging Your Brand with Catherine Erdly

100

Routines Of Highly Successful Retailers with Catherine Erdly

101

Crafting Creative Christmas Content: Innovative Ideas for Retailers

102

Stress-Free Christmas Marketing: Practical Strategies for Retailers

103

Creating Irresistible Christmas Gift Bundles and Offerings

104

Christmas in July: Finding Your Perfect Product

105

Thriving Through the Festive Season: Your Christmas in July Strategy

106

Why Now Is the Time to Plan Your Christmas Strategy

107

5 Elements for Better Retail Cash Flow (SHOPS)

108

How Your Mindset Impacts Your Business Success

109

5 Lessons Learned from Ambitious Product Business Owners

110

Celebrating 200 Episodes: Milestones and Lessons Learned

111

12 Essential Father's Day Marketing Tips for Retailers

112

5 Truths About Cash Flow in Retail

113

Social Media Content Creation Secrets for Retail Success

114

Your Stock Management Questions Answered

115

The Third Golden Rule of Stock Management

116

194 | The Second Golden Rule of Stock Management

117

The First Golden Rule for Effective Stock Management

118

A Retail Owner's Guide to Effective Branding and Website Design

119

Mastering Google Shopping Ads for Retail Success

120

Four Golden Rules for Building a Business You Love

121

Uncovering What Your Customers Really Want: A Guide to Customer Insights

122

Breaking Through Sales Myths: Strategies for Retail Success

123

Preparing Your Retail Business for the UK Recession: A Pep Talk

124

Making the Most of Retail ROAR

125

Creating a Productive Team with Hayley Watts

126

Celebrating One Year of Tame Your Tiger

127

183 | Creating Memories: Ruth Sturdy and the Colour Chronicles Story

128

182 | Creating an Effective Retail Sales Plan for 2024

129

181 | How to create a business that feels good (not just looks good)

130

180 | 10 Reasons Your Customers Buy in January

131

179 | 7 Lessons I Learned from My Mastermind Members

132

178 | 5 Questions To Ask As You Scale Your Retail Business

133

177 | 4 Trends That Will Reshape the Retail Industry in 2024

134

176 | The Power of Influencer Marketing in Retail with Lindsay Schneider

135

175 | Negotiation Strategies and Techniques for Retail Business Growth with Simon Duncan

136

174 | Scaling Your E-commerce Business with Yoni Kozminski

137

173 | Finding Value Beyond Business with Toks Aruoture

138

172 | From Fast To Slow Fashion With Emma & Leanne Duncan

139

171 | Your Business And Black Friday

140

170 | All Things TikTok With Penny Walker

141

169 | Strategic Content Production & Youtube With Matthew Hughes

142

168 | The Fourth Quarter Cash Flow Crisis

143

167 | Founding, Funding, Fabrication And Fashion With Caroline Gogolak

144

166 | What Role A Physical Store Can Play For A Retail Brand With Katie Mitchell

145

165 | All About Paid Advertising With Melanie Eilers

146

164 | Five Ways That Being Part Of A Community Is A Secret Weapon For You And Your Product Business

147

163 | Selling Socks, Saving Wildlife And The Art Of Wholesale With Lucy Jeffrey

148

162 | How To Strategise For Christmas Success

149

161 | My Predictions For Christmas 2023

150

160 | How To Make More Money In Your Business

151

159 | Staying Agile And Revolutionising Wholesale For Independent Retailers With Charlotte Broadbent

152

158 | Scaling Up And Growing A Supportive Team With Helen Dukes

153

157 | Building In Sustainability And Changing The Fashion Business Model With Cally Russell

154

156 | Post-Purchase Upselling With Ruth Even Haim

155

155 | Building A Business On Amazon With Emily Johnson

156

154 | Seven Tips For Using Summer To Get Ready For Christmas

157

153 | The Difference Between Being A Designer/Maker And Building A Brand With Sabira Silcock

158

152 | Getting Serious With Jen Fuller

159

151 | The Slow Burn To Success With Sallie King

160

150 | Ten Minute Tips: Running A Promotion That Doesn’t Damage Your Brand

161

149 | Ten Minute Tips: Creating A Product Your Customer Really Wants

162

148 | Using Artificial Intelligence In Your Creative Product Business

163

147 | Seven Vital Ways To Avoid Giving Up On Slow Sales Days

164

146 | From Side Hustle To Full Time With Hannah Burn

165

145 | A Resilient Retail Reflection: Ten Highlights From The Last Three Years

166

144 | Making The Most Of Father’s Day In Your Business

167

143 | Four Key Traits That Product Business Owners Need To Have In Order To Flourish

168

142 | Building Your Small Business On A Budget: Elizabeth Stiles

169

141 | Building Your Small Business On A Budget: Jayne Lasley of Fairlie Curved

170

140 | Building Your Business On A Budget: Steph Douglas of Don't Buy Her Flowers

171

139 | Building Your Business On A Budget: Rebecca Gibbions of Last Night I Dreamt

172

138 | Building Your Business On A Budget: Laura Schofield of Otto & Ivy

173

137 | The Importance Of Investing In Product Photography

174

136 | Five Ways To Share The Reality Behind Your Business Without Guilting Your Customer

175

135 | Building Brilliant Brands And Buyer Behaviour with Cara Bendon

176

134 | “Tame Your Tiger: How To Stop Your Product Business Eating You Alive”

177

133 | Five Crucial Figures That You Need To Know To Boost Your Business In 2023

178

132 | 12 Ways Your Small Business Can Make The Most Of Mother’s Day

179

131 | 5 Essential Traits That Product Business Owners Need To Have To Thrive In 2023

180

130 | Four Ways You Can Get Your Small Business Ready For Spring And Beyond

181

129 | Six Seductive Reasons Why Your Customer Will Buy From Your Small Business This Valentine’s Day

182

128 | Four Trends That Will Shape Retail In 2023

183

127 | The Most Important Thing You Can Do For Your Business In 2023

184

126 | The Importance Of Stress Relief

185

Four Ways To Boost Your Small Product Business Sales In January

186

124 | Five Things You Can Do In Your Business During The Quiet Time

187

123 | Five Cash-Boosting Tips For Managing Your Stock At Christmas

188

122 | Getting Your Website and Email Marketing Ready For 2023 With Elle Williamson

189

121 | Education, Representation & Inspiration With Natalie Bent

190

120 | My Five Observations In The Run-Up To Christmas

191

119 | Four Easy Ways To Maximise Your Sales At Christmas Events

192

118 | Four Ways To Grow Your Sales At Christmas

193

117 | Creating, Curating And Community With Beck Prior

194

116 | Five Crucial Factors To Keep In Mind When Planning Christmas Promotions

195

115 | Advertising, Algorithms And More With Narada McKoy

196

114 | Making The Most Of Markets With Nicki Capewell

197

113 | Leveraging Live Streaming With Rob Smith

198

112 | My Top Five Tips For Running Your Business In A Recession

199

111 | Troubleshooting Trademarks and Cultivating Collabs with Rosie Greener

200

110 | My Resilient Retail Predictions For Christmas 2022

201

109 | Nine Ways To Create An Extraordinary Customer Experience

202

108 | Five Ways To Avoid Your Product Business Becoming A Burden

203

107 | Being Visible, Showing Up And Selling More With Elizabeth Stiles

204

106 | Six Key Tips For Sustainable Seasonal Selling

205

105 | Risk And Resilience With Emily Canino

206

104 | Representation In Retail With Cherelle Brown

207

103 | From Social Housing To Design Studio: Significant Shifts with Gayle Mansfield

208

102 | B Corps: Doing Better Business with Sarah Jordan

209

101 | The State Of Wholesale in 2022 With Therese Ortenblad

210

100 | The Resilient Retail Recap: Your Top Five Interviews

211

99 | Rethinking Your Instagram Strategy

212

98 | Playing Your Cards Right With Vicky Simmons

213

97 | The Intersection Of Personalisation And Technology With Simon Belsham

214

96 | Brand Building, Pivoting And Sustainability With David Abrahamovitch

215

95 | A Resilient Retail Pep Talk

216

94 | Five main areas to consider to fully leverage your profit potential

217

93 | The Importance Of Strategy In Growing Your Sales

218

92 |The Important Role Websites Play For Small Business With Aime Cox-Tennant

219

91 | Social Entertainment and Embracing The Creative with Thomas Rankin

220

90 | The Evolution Of Etsy And Harnessing Hyper Narrow Markets With Lauren Keplinger

221

89 | Managing Different Revenue Streams With Fiona Fawcett

222

88 | People, Planet and Profit with Mary Portas and Nicky Chenery

223

87 | Five Key Factors Impacting The Retail Industry Right Now

224

86 | The Creative Combining Of Content And Commerce

225

85 | How can retailers thrive in the virtual world?

226

84 | Resilient Retail: The Book - A Sneak Preview!

227

83 | Collaboration, Personalisation and On-Demand Designs with Taymoor Atighetchi

228

82 | Pricing And Profitability In The Era Of Rising Costs

229

81 | Classics, Candles, Community And Circularity With Thalia Caddy Of Wild Books

230

80 | Innovation In The Circular Economy With Charlotte Morley Of The Little Loop

231

79 | Empowerment, Experience and Innovation With Connie Nam of Astrid & Miyu

232

78 | Recommerce With Wilson Griffin and Karin Dillie of Recurate

233

77 | What Does Success Look Like In 2022?

234

76 | Making Plans For Uncertain Times

235

75 | Creating Communities With Jessica Rose

236

74 | 2021: A Year In Review

237

73 | Value and Values: What Lies Ahead For Retail In 2022?

238

72 | Slow Marketing, Social Enterprise And The Personal Touch With Charlotte Pearce

239

71 | Staying Resilient: Self Care and Rest with Ekua Cant

240

70 | Managing The Demands Of Your Business And Your Body With Beth Coldrick

241

69 | Charitable Giving And Purpose-Led Product Businesses with Veronica Bamford-Deane

242

68 | Real-life Retail With Club Members Rani, Annabelle and Emily

243

67 | Quick Wins And Tik Tok With Charis Varley

244

66 | The Importance Of Showing Up At Christmas With Elizabeth Stiles

245

65 | What Does Black Friday Mean For Your Business?

246

64 | Anxiety-Reducing Accounting with Rachel Martin

247

63 | Spreading Happiness with John’s Crazy Socks

248

62 | Connected Packaging With Cameron Worth

249

61 | Consumer Personalization with Michael Osborne

250

60 | How Can You Maximise Your Efficiency?

251

59 | Mapping Out And Planning For The Festive Season

252

58 | Bringing Big Retail And Small Brands Together With Matt Hopkins

253

57 | Three Questions To Ask Yourself When Ordering Your Christmas Stock

254

56 | 5 Books That Have Made An Impact On Me And My Business

255

55 | The Power Of The Personal: PR And Branding With Lucy Werner

256

54 | Mastering Management with Pip Foulsham

257

53 | Seeing The Funny Side With Small Biz Memes

258

52 | Santa’s Little Helpers: Hiring and HR with Mandy Hamerla

259

51 | (Merry) Digital Marketing with Narada McKoy

260

50 | PR, Press And Product Placement With Rosie Davies-Smith

261

49 | Getting Ready For Christmas…In July with Joanne Griffin

262

48 | Pitching To The Press with Komal Pandya-Rao

263

47 | Purchase-Planning and Pinterest with Vanessa Rinaldi

264

46 | Guest Blogging with Colette Machado

265

45 | SEO Strategy with Khaleelah Jones

266

44 | Effective E-Commerce With Anna Hennebeck

267

43 | The Power Of Email Marketing With Eman Ismail

268

Birthday Bonus Episode - 5 things I've Learnt About Creative Product Businesses From Running My Membership

269

42 | Lessons in Loyalty With Fiona Stevens

270

41 | Etsy And Empowerment with Silvina De Vita

271

40 | The World Of Wholesaling With Therese Ørtenblad

272

39 | Sharing your journey with Manmeet Sokhi

273

38 | All Things Video With Jessica Wreford

274

37 | Award-Winning Aspirations with Katie Glickman of Bibbily Boo Bibs

275

36 | The Resilient Retail Product Business Survey: Part 3

276

35 | The Resilient Retail Product Business Survey: Part 2

277

34 | The Resilient Retail Product Business Survey: Part 1

278

33 | Workload Management: Balancing The Demands Of Your Business

279

32 | The State Of Retail In 2021

280

31 | My Breakdown Of Break-Even Analysis

281

30 | Paying Yourself In 2021

282

29 | The Trading Mentality - from Aggressive Arcadia to Positive Patagonia

283

28 | Where To Sell Your Creative Products

284

27 | Postage And Packaging

285

26 | Six Steps To Being More Productive

286

25 | What Success In 2021 Looks Like

287

24 | The Planning Process: SWOT Up And Get SMART

288

23 | Festive Feedback And Lessons Learnt

289

22 | 2021 Retail Trends

290

21 | Post Christmas Spring Cleaning

291

20 | Growing And Scaling Your Creative Product Business

292

19 | Driving Traffic To Your Website

293

18 | Christmas Spending In 2020: Five Key Takeaways

294

17 | How To Have A Sale

295

16 | Staying Sane In The Run-up To Christmas

296

15 | My Guide To Christmas Promotions

297

Lockdown 2.0: 7 things you can do to help your business right now

298

14 | Selling On Third-Party Marketplaces

299

13 | The Fundamental Flaws Of Financial Quick Fixes

300

12 | Paying Yourself From Your Product Business Is Essential

301

11 | Getting Ready (And Resilient) For Christmas

302

10 | Creating A Sales Plan For Your Business

303

9 | Selling On Social Media

304

8 | Four Ways To Grow Your Sales For Your Creative Product Business

305

Five Things To Know Before Starting a Creative Product Business

306

Why you must price your creative products correctly

307

How stock management can make or break product businesses

308

The best sales strategy is a great product strategy

309

3 | Healthy Profit Margins

310

Retail isn’t in trouble. Boring retail is in trouble!

311

1 | To Resilience...and Beyond!

312

Welcome to The Resilient Retail Game Plan