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All Episodes

Trade Secrets Podcast — 110 episodes

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Title
1

Trade Secrets on the road: Ask a lawyer at Future Leaders in Travel (feat. Stephanie Hankins of Ment Law Group)

2

To niche, or not to niche? Finding your agency’s sweet spot (feat. Mickey McBride and Dana Dziegiel)

3

Is fall the new summer? Unpacking luxury travel trends with Virtuoso (feat. David Kolner & Misty Belles)

4

“Breaking the glass:” From family-owned Valerie Wilson Travel to a new homegrown initiative (feat: Kimberly Wilson Wetty)

5

Are travel bookings slowing down right now? (feat. Michelle Fee and Ryan Ranahan)

6

When the answer is never ‘no’: The world of entertainment travel (Global Travel Collection, part 2)

7

An inside look at Global Travel Collection, the $2.4 billion powerhouse host agency (part 1, feat. Angie Licea)

8

Checking in on 2026’s top travel trends

9

Should travel advisors be worried about hantavirus? (Feat. Urvshi Marwah)

10

Trade Secrets After Dark: Growing up in travel and AI competition with Mr. Honeymoon (feat. Jim Augerinos)

11

Why make $5 when you can make $500? Breaking into the world of ultra-high-net-worth travel (feat. Jack Ezon)

12

Encore: Trading social media for Substack: Using content to build a brand (Feat. SmartFlyer’s Kayla Douglas)

13

Honest to blog: How one agency turned blogging into river cruise gold (feat. Hank Schrader)

14

Trade Secrets After Dark: Bourbon, editorial strategy and cross-border incidents (feat. Johanna Jainchill)

15

Succession planning for travel agencies, part 2 (feat. attorney Tom Carpenter)

16

Succession planning for travel agencies, part 1 (feat. Stacey and Sami Ray)

17

Don’t get burned: Navigating host agency red flags (feat. Marcie Muensterman)

18

Encore: How can new travel advisors build a successful career? (Feat. Bill Coyle of KHM Travel)

19

Encore: Travel advisors, what’s your elevator pitch? (feat. Jackie Friedman)

20

Encore: How do you grow your travel agency — and trust your new advisors?

21

Encore: Oh, the places you’ll go! Destination weddings, honeymoons & beyond, feat. Jennifer Donscesz

22

Event-based travel, ‘kidfluence’ and beyond: What’s in store for 2026?

23

Trade Secrets Tech Summit: Travel Industry Solutions (feat. Sheila Folk)

24

Trade Secrets Tech Summit: VacationCRM (feat. Stephen Kelly)

25

Trade Secrets Tech Summit: VacationPort (feat. Sarah Bauman)

26

How did Brownell, America’s oldest travel agency, modernize its tech stack? (feat. Rene Alldredge)

27

Trade Secrets After Dark: The latest trends in luxury, reality TV travel and all the good vibes (Feat. Virtuoso’s David Kolner)

28

Trade Secrets Tech Summit: Travelport (feat. Andrew Jordan)

29

Beyond the algorithm: Keeping travel personal in a tech-driven world (2025 HAR*Wired Week)

30

Trade Secrets After Dark: Expedition cruising, morning hikes and the best travel movies (Feat. Lindblad’s Rachel Woodward)

31

Trade Secrets Tech Summit: Viator (feat. Sarah Dines)

32

Trade Secrets Tech Summit: TravelJoy (feat. Dayo Esho)

33

Trade Secrets Tech Summit: FamGuru (feat. Carrie Wallace)

34

Trade Secrets Tech Summit: LUXPages (feat. Dora Karanikas)

35

Trade Secrets Tech Summit: Expedia TAAP (feat. Robin Lawther)

36

Trade Secrets Tech Summit: Tres Technologies (feat. Lee Rosen)

37

Trade Secrets Tech Summit: Brava (feat. Jeremy Sulek)

38

Trade Secrets After Dark: Travel advisor resilience, mai tais and upgrades gone wrong (Feat. Northstar Travel Group’s Mary Pat Sullivan)

39

Trade Secrets Tech Summit: The Trip Boutique (feat. Fernanda Barrence Mutz)

40

Trade Secrets Tech Summit: Magic Made Simple (feat. Christina Vieira)

41

Trade Secrets Tech Summit: TravelWits (feat. Arman Bimatov)

42

Trade Secrets After Dark: Travel advisor advocacy, travel mishaps and favorite cocktail recipes (Feat. ASTA’s Jessica Klement)

43

Trade Secrets Tech Summit: Approach Guides (feat. Jennifer Raezer)

44

Trade Secrets Tech Summit: FyndTravel (feat. Lisa Watson)

45

Trade Secrets Tech Summit: Travel42 (feat. Larissa Worley)

46

Encore: How do I find and maintain work-life balance as a travel advisor? (Feat. Stephanie Lee)

47

Bonus: Inside Tern’s acquisition of Lucia, plus an encore episode about finding your brand identity

48

Encore: Demystifying DMCs: What are destination management companies, and how can travel advisors best work with them?

49

Trade Secrets Tech Summit: Travel Pro Theory (feat. Kate Thomas)

50

Trade Secrets Tech Summit: Tique (feat. Jennifer Jacob)

51

Trade Secrets Tech Summit: TripSuite (feat. Jacey Jones)

52

Trade Secrets Tech Summit: Safari Portal (feat. Rachel West)

53

Trade Secrets Tech Summit: AtlasGuru (feat. Kim Bennett)

54

Trade Secrets Tech Summit: Travefy (feat. Stephanie Gries)

55

Trade Secrets Tech Summit: Lucia (feat. Grace Van Hollebeke)

56

Trade Secrets Tech Summit: WeTravel (feat. Ted Clements)

57

Trade Secrets Tech Summit: Axus (feat. Gregory Wilshire)

58

Trade Secrets Tech Summit: Sabre (feat. Kathy Morgan)

59

Trade Secrets Tech Summit: VAX VacationAccess (feat. Josef Shomperlen)

60

Trade Secrets Tech Summit: Sion (feat. Irving Betesh)

61

Trade Secrets Tech Summit: The Hive (feat. Whitney Shindelar)

62

Trade Secrets Tech Summit: Tern (feat. David Shull)

63

Guess what’s coming on March 3? A brand-new season of Trade Secrets!

64

Trading social media for Substack: Using content to build a brand (Feat. SmartFlyer’s Kayla Douglas)

65

Encore: How should travel advisors manage client expectations?

66

Encore: How can new travel advisors build a successful career? (Feat. Bill Coyle)

67

Encore: Travel advisors, what’s your elevator pitch? (feat. Jackie Friedman)

68

Encore: Why can't we be friends? Forming productive travel advisor-supplier relationships

69

Season 5 finale: Emma and Jamie’s top 25 predictions for travel in 2025

70

2024 rewind: What trends shaped the travel industry — and impacted agents — this year

71

How do I find and maintain work-life balance as a travel advisor? (Feat. Stephanie Lee)

72

Demystifying DMCs: What are destination management companies, and how can travel advisors best work with them?

73

Oh, the places you’ll go! Destination weddings, honeymoons and beyond, feat. Jennifer Doncsecz

74

Trade Secrets at Virtuoso Travel Week, part 3: How can travel advisors get ‘commissions with a comma'? (Feat. Dondra Ritzenthaler)

75

Trade Secrets at Virtuoso Travel Week, part 2: As a travel advisor, how do I break into the world of luxury travel sales?

76

Trade Secrets at Virtuoso Travel Week, part 1: What are the latest trends in luxury travel? (Feat. David Kolner)

77

Inside the Trade Secrets mailbag: Answering your most pressing questions (Feat. Chad Burt of Outside Agents)

78

How can new travel advisors build a successful career? (Feat. Bill Coyle of KHM Travel Group)

79

How should travel advisors manage client expectations?

80

Trade Secrets on the road, part 3: How does Europe’s travel agency landscape compare to the U.S.?

81

Trade Secrets on the road, part 2: From pitch to prime time, how travel advisors can — and should — get on TV  (feat. Jenn Lee, Vanessa McGovern and Erika Richter)

82

Trade Secrets on the road, part 1: ASTA’s Zane Kerby on American Airlines and the importance of education

83

How do you grow your travel agency — and trust your new advisors?

84

Travel advisors, what’s your brand identity? (feat. Christina Vieira)

85

How should travel agents address travel advisories?

86

Travel advisors, what’s your elevator pitch? (feat. Jackie Friedman)

87

Mic check, one, two: How do we create Trade Secrets?

88

Why can't we be friends? Forming productive travel advisor-supplier relationships (feat. Vicki Freed and Jamie Margolis)

89

Icon of the Seas: How big can a cruise ship get?

90

Travel advisors, are you using the right tech stack?

91

Decoding 2024: What trends will shape the travel advisor landscape?

92

Encore: Top travel pros and their best advice for advisors

93

Trade Secrets presents Humans of Travel: Kristin Karst of AmaWaterways

94

Trade Secrets presents The Folo: A wish list for Disney’s $60 billion parks plan

95

Trade Secrets presents The Last Resort: 1 Hotel Hanalei Bay

96

The fast lane to success: Travel advisor Christy Menzies’ million-dollar start

97

How do I get started as a travel advisor?

98

Which travel insurance policy is right for my clients? (part 2)

99

Which travel insurance policy is right for my clients? (part 1)

100

On the ground in Maui: Should travel agents send clients to the island right now?

101

Fam trips: How can they help your business, travel advisors?

102

As a travel advisor, how do I encourage my clients to travel more sustainably?

103

Hawaii wildfires: What travel advisors need to know

104

How do I use generative AI to improve my travel agency’s workflow?

105

Navigating the expedition cruise boom: Insider insights for travel advisors

106

Unleashing sales superpowers: Sales strategies for travel advisors, part two

107

Unleashing sales superpowers: Sales strategies for travel advisors, part one

108

Why is Europe so busy this summer?

109

What’s it like to captain a small-ship cruise?

110

Top travel pros and their best advice for advisors