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All Episodes

What Just Happened — 99 episodes

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Title
1

Never Satisfied: The SharkNinja tagline that drives eveyrthing that they do. A discussion with Velia Carboni, CTO, SharkNinja

2

Salesforce's Nitin Mangtani on Agentic Commerce, UCP, and the Future of AI Shopping

3

Memes, Collabs, and the Future of Brand Building

4

Justin Honaman, AWS: The Agentic Commerce Roadmap for Retailers

5

Fashion as a Force for Good with Lisa Pisano, Chief Revenue Officer, Knitwell Group, and Heather Gruccio, EVP/Chief Merchandising Officer, Ann Taylor

6

Returns: The $850 Billion Market . Happy Returns' Juan Hernandez Campos sits with Christine Russo. Will AI solve this problem?

7

Russo Gets Inside The Lead Summit with Sonal Gandhi, Chief Content Officer, The Lead

8

Christine Russo with Himanshu Jain of CommerceIQ

9

The Klarna Financial Ecosytem: a Deep Dive with Milton Pappas

10

Russo sits with Wayfair CMO Paul Toms.

11

Christine Russo with Verizon CTO James Hughes on the Infrastructure Powering Retail AI

12

Christine Russo with Greg Wilson of RELEX on Moving Retail AI From Insight to Action

13

Christine Russo Talks Enterprise AI, Speed, and ROI With Nathalie Gaveau of Publicis Sapient

14

Christine Russo and Jonathan Arena on AX: The Agentic Experience Defining 2026

15

Christine Russo in conversation with Michaela Wessels, CEO and Co-Founder of Style Arcade

16

Rethinking the Funnel: Christine Russo on the Non Linear Customer Journey and the New Rules of Marketing Strategy and Retention

17

Christine Russo sits down with Anja Sadock of TrusTrace to unpack supply chain truth, compliance, and what readiness really means

18

Christine Russo deep dives into Amazon’s Buy with Prime and Multi-Channel Fulfillment

19

Christine Russo on the Decoding the Future of Luxury with guest Jonathan Siboni, CEO of Luxury Insight, on Data, Desire, and Disruption

20

Christine Russo Talks Frustration, Fixes, and the Future of Retail with Dave Anderson of ContentSquare

21

Beyond Foot Traffic: Privacy, Perception, and the Power of Location Data

22

Christine Russo sits with Matt Marcotte, industry veteran, to unpack leadership and culture in retail

23

Christine Russo in Conversation with Sean Tucker: Lessons from Nike, Converse, and Beyond

24

Christine Russo in Conversation with Astrid Wendlandt: Challenging Luxury’s Power Players and Protecting Journalism’s Integrity

25

Christine Russo in Conversation with Michael Della Penna, InMarket CSO: Why Customer Data and Intent Power Modern Marketing

26

What Retail Gets Wrong (and Right) with Melissa Minkow of CI&T

27

Christine Russo interviews Rich Taylor, a China-based international trade executive, for an in-depth discussion on the real-time implications of tariffs, U.S.–China trade relations,

28

Sitting down with Tim Ringel, CEO of Meet the People: Betting on the Independent Advantage

29

From Fragmentation to Scale: Regina Ye, CEO Topsort, on Retail Media 3.0

30

James Denman on Brand Loyalty, Social Channel Strategy, and the Power of the XY Method

31

Mike Jacobs, MMA Board Member, on the challeges of Brand Marketing

32

Matt Merrilees, CEO North America at Global-e, on Navigating Global Tariffs and Borderless Brands

33

Shawn Nelson, CEO of Lovesac sits with Christine Russo.

34

Steve Yalof President and CEO at Tanger on Experience, Expansion, and Evolution of Retail and Tanger's Role

35

Consumer Behavior Is Anything but Predictable: Insights from Katie Thomas of Kearney Consumer Institute

36

DoubleDash, Designer Shoes, and a Door to Retail Media: DoorDash’s Big Reveal with Toby Espinosa

37

A Provocative Look Inside Shein: Peter Pernot-Day on Reinventing Fashion at Scale

38

"Two-Way Doors & Retail Rebounds: A Conversation with Sucharita Kodali, VP Forrester Research

39

Evan Armstrong of RILA.org on Retail Policy, Workforce Trends, and the Future of the Industry

40

Hugh Forrest on How SXSW Continues to Evolve and What to Expect This Year

41

Tim Fehr, COO of Happy Returns, a UPS Company discusses The Future of E-Commerce Returns: How Happy Returns and UPS Are Redefining Convenience and Efficiency

42

Point of Synergistic, Synthesized Solutions with Dax Dasilva, CEO of Lightspeed

43

Is Newness Retail's Survival Secret?

44

Retail: Year End 2024 with Top Retail Experts Michael Zakkour and Brandon Rael

45

Sitting Down with Hanro US President, Marianna Santanas

46

Campus Stores with Brian Wright from the Vol Shop!

47

PayPal Ads has Landed - Big Doesn't Describe it. Learn more.

48

Suze Dowling of Pattern Brands and the State of DTC

49

The Reign Off Price Retail - with Nancy Mair

50

CEO of Sezzle, Charlie Youakim, on Buy Now Pay Later and What Later Looks Like

51

Is Luxury Messy? What is Luxury with Marie Driscoll and Silvia Coleman

52

Sports Retailing with the Legend Matt Powell

53

Customer Check Out Experience DEFINES the retail and brand experience.

54

Gen AI Conundrum: HERE is one way to use it for your Business

55

Generative AI and Search - What's Real and What Not to Do

56

The Rise and Rise of Retail Media with Albertsons and Criteo

57

Liza Amlani and Roz Griner Discuss Retail Fundamentals, Brand Challenges and more

58

Christian Muche on Possible Miami 2024

59

Jumpmind CEO Joe Corbin on Retail Point of Service and Improving the Associate Experience

60

CEO of Retail by Mona, Brandon Singer, talks about NYC Retail and Restaurant Real Estate Scene

61

Pano Anthos, Founder and Managing Director on Venture Capital

62

Cara Smyth from Accenture on ESG, Repsonsible Retail and more

63

NY State Senator Jessica Scarcella-Spanton speaks about her Bill regarding Organized Retail Crime

64

NY State Assemblyman John McDonald sits down to discuss Retail Organized Crime

65

Fad, Trend or Strategey with David Marcotte and James Tenser

66

Deep Dive with Coach's Giovanni Zaccariello

67

What Just Happened: Fad, Trend or Strategy with Andy Lautado and Chris Silver

68

How do Walmart and Meta help small business?

69

What Just Happened: Simeon Siegel, BMO Capital Markets

70

What Just Happened: International Association of Department Stores

71

What Just Happened: Fad, Trend or Strategy in Retail

72

Catalogues are Back (or maybe never left?) Arnie Cohen, CEO of J. Peterman and former CEO of J. Crew weighs in

73

What Just Happened with Benoit Koenig of Veesion

74

What Just Happened with Andy Ruben of Trove on Resale and Returns

75

What Just Happened with Paul Foulkes-Arellano on Fashion Sustainability

76

What Just Happened with Scot Case from NRF

77

What Just Happened with Brian Hennessy, CEO of Talkoot

78

What Just Happened with Anthony Waelter, Deloitte

79

What Just Happened with Lenny Marano, President Americas at Lectra

80

The Fabricant - DIGITAL only Fashion House since 2018. First in market and creating the industry.

81

DHL SVP Nabil Malouli Talks Logistics, Reverse Logistics and Returns

82

Try Before You Buy - Could this unlock a ton of value for Ecomm?

83

B2B Marketing is Changing and Guest Paul Cash Founder of B2B Agency Rooster Punk is Leading the Charge.

84

Seeking Information about Web 3.0/Metaverse/NFTs? - Listen to Diego Borgo - an industry leader working with brands and tech companies

85

Perch Interactive CEO Trevor Sumner talks Retail media networks: a phenomenal way to make money and In Store Interactivity

86

Winning Retailers, Brands and Manufacturers avoid costly product mistakes by using a company like First Insight.

87

Content Amplification Engine Findmine CEO speaks frankly about Personalization, Marketing and how to amp up sales across the entire assortment.

88

Joe McDonnell Global Head of Insight and Lifestyles at WGSN sits down to rehash our experiences at Cannes Lions and share notes.

89

Considering Headless Commerce Well, It's Not For Every Business

90

Size and Fit Technology is a Critical Piece of the Retail Sustainability Puzzle

91

Next Generation Vending Machines using Top Tier Technology

92

Online to Offline Retail with OtailO CEO

93

The Technology Behind Material Sustainability and Compliance.

94

Retail Technology is tackling the ugly business of Retail. In this episode, CEO of Treet.co Jake Disraeli and Save Your Wardrobe CEO, Hasna Kourda get into it.

95

Do you speak with your thumbs? Didn’t think so. Then why do SAAS companies of “conversational’ commerce call texting conversational? Well, We Think That’s Weird.

96

Curious about the Metaverse for Retailers and Brands? I Got You - I conducted a virtual roundtable including leaders in digital twins, VC, and more.

97

Looking for the industry's best try-on AI - It's Russo I Got You - I sit down with Chief Growth Officer and President Wayne Liu of Perfect Corp

98

CEO of Lily.ai Purva Gupta

99

Retail Returns are Ruining the Planet. Learn about this tech solution to address returns.