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American Standard® RHVAC Dealer Podcasts

Subscribe to text alerts by texting ASAIR to 888.206.1619.American Standard does not provide legal or financial advice. This material is for informational purposes only and it should not be relied on for legal or financial advice. All decisions are your responsibility and you should consult your own legal and financial advisors.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning.

  1. 112

    Warming Up Winter - American Standard’s New Era in Efficient Heating

    In this episode, Carli Ebert of American Standard welcomes Ryan Goodwin, Senior Product Manager, to introduce an exciting update: the 16 Low Profile Cold Climate Heat Pump. Learn why American Standard is leading the way in cold climate solutions, how advanced technology delivers energy efficiency and comfort—even in the harshest winters—and what makes this product a smart choice for homeowners. Discover the features, benefits, and market impact of this game-changing heat pump, plus tips for maintenance and insights on incentives and rebates. Don’t miss this warm and engaging conversation on the future of efficient heating!Subscribe now to stay updated on the latest HVAC innovations.Subscribe to text alerts by texting ASAIR to 888-206-1619.All trademarks referenced are the trademarks of their respective owners.© 2025 American Standard Heating and Air Conditioning. 

  2. 111

    Keepin' It Cool - UnCOILing the Secrets: Next-Level Reliability with Ameristar

    We reveal how Ameristar coils deliver long-lasting performance, easy installs, fewer callbacks, and bulletproof reliability. Tune in for practical selling tips, business wins, and why contractors love Ameristar’s flexibility and warranty.DOWNLOAD THE SELL SHEET HERE.Subscribe now to stay updated on the latest HVAC innovations.Subscribe to text alerts by texting ASAIR to 888-206-1619.All trademarks referenced are the trademarks of their respective owners.© 2025 American Standard Heating and Air Conditioning. 

  3. 110

    From Callbacks to Confidence: American Standard Diagnostics Premium Features

    Ready to boost your team’s confidence and efficiency? Learn how the Tech Assistant and Extended Runtime History can transform system diagnosis, maintenance planning, and customer communication with American Standard Diagnostics Premium.Subscribe now to stay updated on the latest HVAC innovations.Subscribe to text alerts by texting ASAIR to 888-206-1619.All trademarks referenced are the trademarks of their respective owners.© 2025 American Standard Heating and Air Conditioning. 

  4. 109

    Agents of Change HVAC Marketing for the Modern Era

    On this episode of HVAC Full Blast, hosts Mary Carter and Stephen Ross are joined by special guest Lorne Sederoff from SearchKings for an inside look at how search engine marketing and AI are reshaping success in the HVAC industry. Listen in as they share real stories from contractors, unpack the evolution from traditional SEO to paid advertising, and discuss how platforms like ChatGPT are changing the way businesses connect with customers.Lorne offers practical strategies for tracking marketing ROI, optimizing online business listings, and leveraging AI-driven tactics—like targeted streaming TV ads—to help HVAC contractors stand out in today's digital landscape. The discussion also dives into horror stories and lessons learned the hard way, giving listeners actionable insights to avoid costly mistakes and maximize every marketing dollar.Whether you’re a contractor, territory manager, or just curious about the future of home services marketing, this episode will give you the tools and foresight to help your business adapt and thrive. 

  5. 108

    From Reactive to Proactive: Transforming Dealer Service

    Join host Carla Kandalaft and special guests Marc Racine, Mindy Orr, and Jacob Wright as they reveal Diagnostics Premium — a cutting-edge upgrade for dealers that brings enhanced system insights, predictive maintenance trends, and AI-powered technician support.Discover how these new features will help dealers save time, boost customer satisfaction, and deepen client relationships. Whether you're an industry veteran or just getting started, learn how Diagnostics Premium sets you apart in today’s digital HVAC landscape.Subscribe now to stay updated on the latest HVAC innovations.Subscribe to text alerts by texting ASAIR to 888-206-1619.All trademarks referenced are the trademarks of their respective owners.© 2025 American Standard Heating and Air Conditioning. 

  6. 107

    Keepin' It Cool - From Garages to Tiny Homes: Why Ameristar Ductless Fits Anywhere

    Wondering if ductless HVAC is right for you? This episode unpacks the key benefits, top applications, and unique features of Ameristar’s ductless systems. Ryan Goodwin reveals how American Standard-backed reliability and impressive warranties make Ameristar a smart pick for cost-conscious consumers and savvy dealers.Subscribe now to stay updated on the latest HVAC innovations.Subscribe to text alerts by texting ASAIR to 888-206-1619.All trademarks referenced are the trademarks of their respective owners.© 2025 American Standard Heating and Air Conditioning. 

  7. 106

    Keepin' It Cool - The Value Line Boost: Elevate Your HVAC Business Today!

    In today's insightful episode, join industry leaders Christoph von Imhoff, Dan Smith, and Christian Jenkinson as they open up the world of HVAC opportunities through the strategic use of Value Line products. Whether you're an HVAC dealer eager to expand your offering or keen to tap into untapped markets, this podcast is packed full of practical strategies and insider tips. Dive deep into consumer trends, economic influences, and discover how Ameristar can fill gaps in your installation boards and skyrocket your business growth.All trademarks referenced are the trademarks of their respective owners.  © 2025 American Standard. All Rights Reserved.Subscribe to text alerts by texting ASAIR to 888-206-1619. 

  8. 105

    Silver 16 Side Discharge Heat Pump: Performance, Pairings, and Market Impact

    Host Nicole Lasky, Equipment Product Marketing Manager, sits down with Ryan Goodwin, Product Manager, to unveil a game-changing addition to the American Standard lineup: the Silver 16 Side Discharge Heat Pump (Model 5HPL5). Designed for energy efficiency, space-conscious installations, and environmental sustainability, this innovative unit is poised to reshape the HVAC landscape. Nicole and Ryan dive into:🔧 Key features like variable-speed performance and enhanced dehumidification🌡️ Performance metrics including SEER2, HSPF2, and COP at low temps💸 Rebate eligibility and cost-effective installation benefits🌍 The shift to R-454B refrigerant for lower global warming potential🔊 Quiet mode and flexible thermostat compatibility📈 Market trends and how this unit rounds out American Standard’s portfolioWhether you're a dealer, distributor, or HVAC enthusiast, this episode delivers valuable insights into how American Standard continues to lead with innovation, reliability, and customer-focused solutions. 

  9. 104

    Keepin' It Cool - Ameristar Furnaces: Meeting Modern HVAC Needs

    Join Christoph von Imhof and Amy Gulas as they dive into the Ameristar by American Standard Heating & Air Conditioning furnace lineup. Discover how these furnaces address common pain points for HVAC dealers and contractors, offering durable, cost-effective solutions that require minimal maintenance. Plus, find out where to get more information and support for selling Ameristar products.All trademarks referenced are the trademarks of their respective owners.  © 2025 American Standard. All Rights Reserved.Subscribe to text alerts by texting ASAIR to 888-206-1619. 

  10. 103

    Keepin' It Cool - The Warranty Advantage: Helping Dealers Close More Deals

    Join Christoph von Imhof and Mike Stephens as they explore the comprehensive warranties offered with Ameristar products. Learn how these warranties compare with competitors and discover how they can help you close more deals. Don't miss out on valuable insights to enhance your business!All trademarks referenced are the trademarks of their respective owners.© 2025 American Standard Heating and Air Conditioning.Subscribe to text alerts by texting ASAIR to 888-206-1619. 

  11. 102

    Keepin' It Cool - The Financial Edge: HVAC Success with Ameristar

    This podcast dives deep into the importance of offering financing and how it can help dealers and contractors close more deals and grow their business. We talk to industry expert Richard Rojo, Financial Regional Manager at Trane Technologies, who shares his insights on the latest financing options, practical tips, and real-life success stories. Whether you're a seasoned HVAC professional or just starting out, tune in to learn how to leverage financing to boost your sales and customer satisfaction. All trademarks referenced are the trademarks of their respective owners.© 2025 American Standard Heating and Air Conditioning.Subscribe to text alerts by texting ASAIR to 888-206-1619. 

  12. 101

    Keepin' It Cool - Discover the Benefits of Ameristar's New Side Discharge Heat Pumps

    Join host Christoph von Imhof as he welcomes back Jen Travis, the Ameristar Outdoor Air Handler and Coils Product Manager. In this episode, they dive into the exciting launch of the new side discharge heat pumps.Discover how these innovative units are designed to enhance energy efficiency, provide better heating and cooling solutions, and meet the growing demand for advanced HVAC technology.Learn about their applications, benefits for dealers and consumers, and how they comply with the latest regulations. This episode is packed with valuable insights to keep you informed and ahead of the curve.Subscribe to text alerts by texting ASAIR to 888-206-1619.All trademarks referenced are the trademarks of their respective owners.© 2025 American Standard Heating and Air Conditioning. 

  13. 100

    Keepin' It Cool - Tax Credits & Rebates: The HVAC Goldmine

    Tune in to "Keeping it Cool with Ameristar" as Christoph von Imhof and Joseph Hejda uncover the treasure trove of HVAC rebates and tax credits.Learn how these programs can significantly reduce the cost of Ameristar products, making them more affordable for consumers. Discover the steps to take advantage of these incentives and stay informed about upcoming changes.Subscribe to text alerts by texting ASAIR to 888-206-1619.All trademarks referenced are the trademarks of their respective owners.© 2025 American Standard Heating and Air Conditioning. 

  14. 99

    Unlocking Ultimate Comfort: Next-Gen HVAC Systems with ComfortSeek Technology

    Take this chance to hear directly from Chelsea Hudson with Trane Technologies as she breaks down the transformative 17 Multi-Speed Air Conditioner and Heat Pump, equipped with the innovative ComfortSeek Technology. Discover how these systems maximize efficiency and adapt to extreme temperatures while offering universal compatibility and advanced diagnostics. You'll even get the chance to hear about Chelsea's personal experience with this unit installed in her own home!Subscribe now to stay updated on the latest HVAC innovations.Subscribe to text alerts by texting ASAIR to 888-206-1619.All trademarks referenced are the trademarks of their respective owners.© 2025 American Standard Heating and Air Conditioning. 

  15. 98

    Keepin' It Cool - Boost Your HVAC Business with Ameristar

    Today, we are thrilled to welcome back Jenn Travis, our Ameristar outdoor air handler and coils product manager. Join us as we explore how the Ameristar product portfolio can help you grow your business, identify key market segments to target, and leverage the marketing support, tools, and training available for your customers.Jenn shares her insights on the innovative solutions Ameristar offers, the benefits for HVAC dealers, contractors, and homeowners, and how our products are designed to meet the needs of various market segments. Don't miss this informative episode packed with valuable tips to help you succeed in the HVAC industry. Tune in now!All trademarks referenced are the trademarks of their respective owners.   © 2025 American Standard. All Rights Reserved.

  16. 97

    Keepin' It Cool - Exploring Ameristar's New Low GWP Product Lineup

    Join Christoph von Imhof, Ameristar Segment Commercialization Leader, and special guest Jennifer Travis, Ameristar Outdoor Air Handler and Coils Product Manager, as they dive into the latest Ameristar ducted portfolio lineup. Discover how these innovative, Low GWP products, including air conditioners, heat pumps, air handlers, coils, furnaces, package units, and ductless mini splits, are designed to help HVAC dealers and contractors grow their business and enhance customer satisfaction. Learn about the efficiency, reliability, and sustainability features that make Ameristar products stand out in the HVAC market. Tune in for expert insights and practical tips to elevate your HVAC solutions.All trademarks referenced are the trademarks of their respective owners.© 2025 American Standard. All Rights Reserved. 

  17. 96

    Keepin' It Cool - Ameristar Package Units Efficiency and Reliability in One Box

    Host Christoph von Imhof and product manager Sam Barkley explore the innovative features of the new Ameristar package units. Learn about their efficiency, robust components, and how they provide a reliable and cost-effective solution for heating and cooling.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning. 

  18. 95

    HVAC Excellence: Inside American Standard's Low GWP Package Units

    Dive into the world of HVAC with Christoph von Imhof and Sam Barkley. This episode focuses on American Standard's new Low GWP package units, highlighting their environmental benefits, superior performance, and the accessories that make them a complete comfort solution.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning. 

  19. 94

    Airwaves & Insights: Time is Money

    In this episode, Shane and Emily dig into some of the major contributors to loss in efficiency. Shane gives pivotal perspectives about taking shortcuts while sharing how to ensure the next technician is set up for success.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning. 

  20. 93

    Airwaves & Insights: Helpful Hacks for Various Installations

    Have you ever needed some practical advice when installing package units? Could you use tips to discuss customer expectations when changing from a furnace to a heat pump? Then be sure to check out the most recent episode of Airwaves and Insights, where Shane and Emily discuss the nuances of a number of system installations. Shane provides real life examples of how to make the installation process go smoothly.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning. 

  21. 92

    Refrigerant Transition: The Future of Low GWP Coils

    Learn how our innovative Refrigerant Detection System ensures safety and compliance while simplifying installation and serviceability. We'll discuss the unique features of our new Low GWP coils, the importance of RDS, and provide practical insights for technicians. Navigate the upcoming changes and stay ahead in the industry.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning. 

  22. 91

    Simplifying Commercial Leasing

    In this episode, we welcome Mary Ewen from Trane Technologies to discuss the ins and outs of commercial leasing. Mary breaks down the process, highlights the benefits, and explains why this program is a game-changer for businesses. Tune in to discover how easy it is to get started with Trane Technologies' commercial leasing.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning. 

  23. 90

    Airwaves and Insights - Repair vs Replace

    Listen to the newest episode of Airwaves and Insights to get tips on how to navigate the difficult decision of repairing versus replacing.Shane and Emily discuss why some customers are hesitant to replace and give some best practices to safely make repairs. Shane also gives practical examples from real-world experience to resolve issues and provide the best solution for the customer.Be sure to check out this handy repair vs replace tool to assist you in determining which direction is best.

  24. 89

    Simplify & Transform Service with the Technician App

    In this episode, Paul is joined by Hetal Lakhani, Diagnostics Product Manager at Trane Technologies, to explore the powerful features of the newly rebranded Technician App. Discover how the Technician App is revolutionizing the way technicians install, monitor, and troubleshoot systems in the field. From real-time system monitoring and barcode scanning to guided installations and multilingual support, this app is a game-changer for HVAC professionals. Tune in to learn how to maximize your efficiency and stay ahead of the curve with the Trane Technician App.  

  25. 88

    From Greeting to Goodbye - Mastering the Homeowner Experience with Peter Cullen and EGIA

    In this May 2024 episode, Jeff Revlett of EGIA and Contractor University sits down with Peter Cullen, the seasoned sales manager from Waccamaw Heating and Cooling. With over 40 years of industry experience, Peter shares invaluable insights into training and motivating in-home sales teams, especially during the busy summer months. Discover the must-dos for creating a stellar homeowner experience, the importance of building trust, and how Contractor University has played a pivotal role in their success. Tune in to learn actionable strategies that can elevate your sales game and ensure customer satisfaction.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning.American Standard Heating and Air Conditioning does not provide legal or financial advice. This material is for informational purposes only and it should not be relied on for legal or financial advice. All decisions are your responsibility and you should consult your own legal and financial advisors. 

  26. 87

    Enhancing Smart Thermostats - An Inside Look with Caitlin Butler

    Join us on the Home Show as we explore the world of smart thermostat enhancements. Our special guest, Caitlin Butler, controls product owner at Trane Technologies, gives us an inside look at the recent upgrades made to their smart thermostat lineup. From QR code integration for easy enrollment to upcoming features like individual sensor support and improved firmware updates, Caitlin shares how these enhancements are transforming the way we interact with our home heating and cooling systems.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning. 

  27. 86

    Exploring the New Link Relay Panel - Enhancing HVAC System Compatibility

    Join Paul Parish and David Lothe as they dive into the innovative features of the new Link Relay Panel. Learn how this technology expands the capabilities of HVAC systems, allowing for greater compatibility and versatility in various applications.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning. 

  28. 85

    Power Up with the Gold 120V Modular Variable Speed Air Handler!

    Welcome to today's P-Series podcast! In this episode, Erin Smith, the Product Marketing Manager for Residential Equipment, and Kellie Lindenmoyer, the Product Manager for Air Handlers, discuss the American Standard P-Series Modular Air Handler. (Also joined by special guest Shawn Whiteley, Regional Sales Leader!) Kellie talks about the unique features of the P-Series, including its fully electric operation and furnace-like dimensions. Kellie and Erin also discuss how it was developed as a solution to common installation barriers. They estimate that homeowners can save thousands of dollars by avoiding costly electrical work and unit relocations, as well as highlight the opportunity to take advantage of the 25C tax credit. The conversation also touches on backup heating options and customer feedback from regions where the modular air handler has been installed.For more information, check out the dealer sell sheet and consumer brochure available on the Marketing Resource Center (MRC). And for more information on tax credits, visit the Electrification of Heat Playbook on ASDealerNet > Marketing > Playbook Hub.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning. 

  29. 84

    Airwaves & Insights - It's the Little Things

    In this March 2024 episode, Emily and Shane cover small details that can easily turn into big issues if they are not addressed. Shane provides insights into filter maintenance, condensate management and electrical connections. As always, he shares stories from experience to back his words of wisdom. Pick up some great tips and gain practical knowledge while you listen. All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning. 

  30. 83

    Building a Reputable Brand - The Power of Reviews and Online Presence

    In this podcast episode, Richard Rojo, Elite Dealer Program Leader, and Jeff Revlett from EGIA to discuss the importance of building a reputable brand and establishing a strong online presence. They focus on the role of reviews in shaping consumer decisions and how to respond to both positive and negative reviews. The episode concludes with a reminder to prioritize reviews and use them as a key element of marketing strategies.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning. 

  31. 82

    Airwaves & Insights - Adjusting to Adversity

     In this episode, Shane and Emily discuss how to adjust to overcome obstacles while on the job. Every maintenance call, service call and installation come with challenges, but they provide some pointers to shift a job in your favor.Tune in for memorable stories that go from trial to triumph and highlight the value of strategic problem solving.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning. 

  32. 81

    Battlefield to HVAC Goldmine - Unleashing the Power of Trade Warriors

    In this January 2024 episode, we have Andrew and Pete from Modern Mechanical joining us to discuss the Trade Warriors program. Andrew sheds light on his experience with the program, including the interview process and the benefits of hiring veterans. Pete, an army veteran himself, shares his journey of discovering the program and why he chose to join Modern Mechanical. They both emphasize the importance of investing in veterans and the seamless transition from military service to the HVAC industry. If you're considering joining or hiring from the Trade Warriors program, this episode offers valuable insights and advice.Dealers can get involved by contacting their Territory Manager or visiting the Trade Warriors website.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning.American Standard Heating and Air Conditioning does not provide legal or financial advice. This material is for informational purposes only and it should not be relied on for legal or financial advice. All decisions are your responsibility and you should consult your own legal and financial advisors. 

  33. 80

    The Trade Warriors Program - Bridging the Gap for Veterans and HVAC Dealers

    In this episode, host Beth Allen discusses the Trade Warriors program with Crystal Hyman, Anthony Maynor (RightTek), and Bill Timberlake (RightTek). The program aims to connect transitioning military veterans with Trane and American Standard dealers, providing rewarding careers for technicians while helping dealers grow their business. They discuss the curriculum, certifications, and the importance of mentorship. The episode highlights the opportunity to serve those who have served the country. Dealers can get involved by contacting their Account Manager or visiting the Trade Warriors website.All trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning.American Standard Heating and Air Conditioning does not provide legal or financial advice. This material is for informational purposes only and it should not be relied on for legal or financial advice. All decisions are your responsibility and you should consult your own legal and financial advisors. 

  34. 79

    The Future of Selling in 2024 - Refrigerant Changes, Tax Credits, and Training

    In this December 2023 episode, host Samantha Coats sits down with guest Steven Ross, a Sandler sales trainer, to discuss the upcoming changes in the selling space in 2024. They delve into topics such as the impact of refrigerant changes on conversations with homeowners, the significance of tax credits, and the importance of ongoing training for heating and air companies. Tune in to gain valuable insights and stay ahead in the ever-evolving world of sales.All trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning.American Standard does not provide legal or financial advice. This material is for informational purposes only and it should not be relied on for legal or financial advice. All decisions are your responsibility and you should consult your own legal and financial advisors. 

  35. 78

    Bundle Systems, Warranties, and Maintenance Plans into One Monthly Payment

    In this episode, Paul Parish and Mary Ewen discuss a new feature of the Wells Fargo Home Projects Credit card program that allows dealers to finance extended labor and parts warranties, as well JB Warranties extended maintenance agreements. They explain how the program works, the different bundle options available, and the finance promotions that can be paired with them. They also address common questions about ownership of the warranty and how payment works for the labor reimbursement schedule. If you're a dealer looking to offer a seamless solution to your customers, this episode is a must-listen.All trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning.American Standard Heating and Air Conditioning does not provide legal or financial advice. This material is for informational purposes only and it should not be relied on for legal or financial advice. All decisions are your responsibility and you should consult your own legal and financial advisors. 

  36. 77

    Maximize Finance Proposals with the Weighted Average Cost of Financing

    Join host Paul Parish as he delves into the world of financing with Mary Ewen, Regional Customer Finance and Marketing Manager for Trane Technologies. In this episode, they discuss the weighted average cost of financing and how dealers can choose the best promotions to offer their customers. Discover the benefits of using a weighted average and learn how dealers can easily calculate and adjust their financing fees. Don't miss out on valuable insights and tips for maximizing your payment options in the home improvement industry.Download the worksheet and follow along: https://www.dropbox.com/scl/fo/0ydwpf7i3d9k59jtkjgww/h?rlkey=05szep2ldjtvqqlc9z00umdpx&dl=0All trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning.American Standard Heating and Air Conditioning does not provide legal or financial advice. This material is for informational purposes only and it should not be relied on for legal or financial advice. All decisions are your responsibility and you should consult your own legal and financial advisors. 

  37. 76

    Airwaves & Insights - Qualifying with Quality Training

     Welcome to Episode 2 of Airwaves and Insights! In this episode, Emily and Shane take another approach to reducing the skilled technician gap through quality training. Shane shares some stories of how training has helped him in the past and present. Training isn’t easy, but they provide insights to improve knowledge levels even during the peak seasons. This episode will give tips you can incorporate today to start preparing your technicians for tomorrow.---All trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning.© 2023 Trane. All Rights Reserved. 

  38. 75

    The S-Series Furnace - Unveiling Benefits for Homeowners & Installers

    Join host Jay Seitz as he sits down with HVAC expert John Kim, the Furnace product manager, to explore the incredible benefits of the S-Series Furnace. From enhanced reliability and efficiency to advanced diagnostics and installation convenience, this podcast episode delves into the features that make the S-Series Furnace a top choice for homeowners and a dream for HVAC technicians.Discover how this innovative furnace brings comfort, peace of mind, and potential savings through rebates and incentives. Tune in to learn more about this industry-leading heating solution and its impact on both homeowners and installers.All trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning. 

  39. 74

    Repair vs. Replace - Making Informed Decisions

    In this October 2023 episode, Richard Rojo, elite dealer program leader, and Jeff Revlett from EGIA discuss the topic of repair versus replace in the HVAC industry. They explore the importance of consistency and communication within a company when it comes to recommending replacement options to customers. Jeff shares recommendations for service technicians on how to bring up the possibility of replacement during a service call, including the use of the 4.5K rule or a point system. They also discuss the pros and cons of technicians selling versus turning over the lead to a comfort advisor or consultant. The conversation highlights the need for technicians to be well-trained and knowledgeable about various factors such as energy efficiency, environmental impact, and financing options. Download the resources below, courtesy of EGIA Contractor University at mycontractoruniversity.com and take advantage of the 30-day free trial to access even more valuable resources.Technician Selling: Repair VS Replace Article by EGIA (PDF)Repair VS Replace Article by EGIA (PDF)American Standard does not provide legal or financial advice. This material is for informational purposes only and it should not be relied on for legal or financial advice. All decisions are your responsibility and you should consult your own legal and financial advisors.All trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning. 

  40. 73

    Home Show Episode 32 - American Standard® Link Zoning

    In this October 2023 episode, Paul Parish speaks with Steve Brooks, product support specialist, about the new Link variable speed systems and our newly launched Link Zoning system.All trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning. 

  41. 72

    Are You Offering Financing on Every Job?

    Listen in to this episode where Paul and Mary break down the Wells Fargo Financing program and learn why dealers should offer financing on every job. Discover how the program works, what kinds of promotions are available, how to use the promotional sheet, and how to price jobs to include the cost of financing.For more information regarding our financing options, visit ASDealerNet > Financial Center.American Standard does not provide legal or financial advice. This material is for informational purposes only and it should not be relied on for legal or financial advice. All decisions are your responsibility and you should consult your own legal and financial advisors.All trademarks referenced are the trademarks of their respective owners.© 2025 American Standard Heating and Air Conditioning. 

  42. 71

    Refrigerant Transition - Flammability & Mitigation

    In this September 2023 episode, Erin Smith and Eric Weiss dive into answering questions around the upcoming refrigerant transition. They tackle the topics of flammability and mitigation while discussing a common misconception around the new refrigerant, increasing knowledge, and discussing what happens if there is a leak.For more information regarding the Refrigerant Transition, visit ASDealerNet > Marketing Center > Playbook Hub > American Standard Refrigerant Transition Playbook.All trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning. 

  43. 70

    Electrify Your Perspective

    Spark a new understanding of electrification from both the sales and customer perspectives. In this episode, Stacy Downie (Sustainability Solutions Marketing Manager), Dom Michelini (Account Manager), and Joe Hejda (Electrification Commercialization Leader) delve into the importance of grasping the electrification movement, dissect common misconceptions about heat pumps, and discuss what you can gain by staying ahead of the curve. Discover the customer benefits that switching to electric heat offers, from cost savings to improved comfort, and learn how you can empower yourself with knowledge in this dynamic landscape.All trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning. 

  44. 69

    Airwaves & Insights - Training and Proper Installation

    Welcome to "Airwaves and Insights," the podcast where Emily Ruark (Technical Trainer/Designer) and Shane Reif (seasoned technician/Technical Trainer), take you behind the scenes of the HVAC industry. Join us as Shane shares real stories and invaluable lessons from his vast experience.In this episode, we delve into the critical aspects of HVAC work, exploring why training and proper installation are the cornerstones of success in this field. Shane will also unravel the mysteries of exceptional customer service, providing you with the best practices to ensure client satisfaction. We will also tackle the inevitable hiccups in the HVAC world, from addressing callbacks to navigating those tense conversations with customers.---Subscribe to text alerts by texting ASAIR to 888.206.1619.About Trane and American Standard Heating and Air Conditioning: Trane and American Standard create comfortable, energy-efficient indoor environments for residential applications. For more information, please visit www.trane.com or www.americanstandardair.comAll trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning.© 2023 Trane. All Rights Reserved. 

  45. 68

    Are You Losing Money in Service Calls?

    In this August 2023 podcast, Richard Rojo interviews Jeff Revlett with EGIA about why it's so difficult to make money in service, how to calculate the hourly labor rate, how to be efficient in booking service calls, and what impact does a call-back have. Download the Pricing Company Service Labor Rate (PDF) here.Courtesy of EGIA contractor university at mycontractoruniversity.comAmerican Standard does not provide legal or financial advice. This material is for informational purposes only and it should not be relied on for legal or financial advice. All decisions are your responsibility and you should consult your own legal and financial advisors.All trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning. 

  46. 67

    Maximizing Service Agreements

    In this August 2023 episode, Richard Rojo interviews Jeff Revlett with EGIA on how to maximize service agreements. They discuss why you should offer service agreements on every job, how service agreements affect leads and sales, and how to make it easy for technicians to offer service agreements when talking to homeowners.All trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning.Additional resources provided by EGIA: Service Agreement Success

  47. 66

    Get to Know The ForeFront Air Handler

    Product Marketing Manager Erin Smith interviews Senior Product Manager Kellie Lindenmoyer, who explains why you and your homeowners should choose ForeFront.They cover high-level technician benefits, important selling points that you may not have known—and get to the bottom of how cabinet-sweating works!© 2023 American Standard Heating and Air Conditioning. 

  48. 65

    Pricing Install Jobs Competitively with EGIA

    Hear Richard Rojo interview Jeff Revlett with EGIA in this June 2023 podcast about current pricing methods and their advantages and disadvantages, the challenges dealers are facing with SEER2 changes and inflation, and staying competitive with rising costs.Download the Breakeven Pricing Worksheet (PDF) here.Courtesy of EGIA contractor university at mycontractoruniversity.com© 2023 American Standard Heating and Air Conditioning. 

  49. 64

    Home Show Episode 31 - 17 SEER2 Variable Speed Link Condensers

    In this June 2023 episode of the Home Show, we welcome Chelsea Hudson, Associate Product Manager at Trane Technologies, to discuss the launch of our brand new 17 SEER2 Variable Speed Link Condensers!© 2023 American Standard Heating and Air Conditioning. 

  50. 63

    Hiring and Retaining Installation Technicians

    Listen in to this April 2023 episode where Richard Rojo interviews Jeff Revlett with EGIA on best practices for hiring and retaining installation technicians. Jeff shares a wealth of knowledge on where to find good talent but also how to keep them once with your company.All trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning. 

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ABOUT THIS SHOW

Subscribe to text alerts by texting ASAIR to 888.206.1619.American Standard does not provide legal or financial advice. This material is for informational purposes only and it should not be relied on for legal or financial advice. All decisions are your responsibility and you should consult your own legal and financial advisors.All trademarks referenced are the trademarks of their respective owners.© 2024 American Standard Heating and Air Conditioning.

HOSTED BY

American Standard® Heating & Air Conditioning

Produced by Jessica Blair

CATEGORIES

Frequently Asked Questions

How many episodes does American Standard® RHVAC Dealer Podcasts have?

American Standard® RHVAC Dealer Podcasts currently has 50 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is American Standard® RHVAC Dealer Podcasts about?

Subscribe to text alerts by texting ASAIR to 888.206.1619.American Standard does not provide legal or financial advice. This material is for informational purposes only and it should not be relied on for legal or financial advice. All decisions are your responsibility and you should consult your...

How often does American Standard® RHVAC Dealer Podcasts release new episodes?

American Standard® RHVAC Dealer Podcasts has 50 episodes. Check the episode list to see recent publication dates and frequency.

Where can I listen to American Standard® RHVAC Dealer Podcasts?

You can listen to American Standard® RHVAC Dealer Podcasts on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts American Standard® RHVAC Dealer Podcasts?

American Standard® RHVAC Dealer Podcasts is created and hosted by American Standard® Heating & Air Conditioning.
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