Retail Insights

In this episode of the Retail Insights, host Felicity Harris sits down with Deryane Tadd, founder of St Alban’s The Dressing Room, an award-winning independent boutique and perhaps one of the UK’s most inspiring retail success stories.Deryane shares how her passion for retail turned into a 20-year journey defined by creativity, determination, and resilience.She opens up about how The Dressing Room grew from a single boutique into a thriving brand that blends in-store and online retail, and how she overcame a devastating cyber-attack that nearly wiped out her business, rebuilding it stronger than ever.Key Topics Covered:· The story behind The Dressing Room’s 20-year success.· Overcoming major challenges, including a cyber-attack and market disruption.· Building customer loyalty through authenticity and experience.· How independents can stay relevant in a changing retail landscape.If you’re a small business owner, retailer, or anyone passionate about resilience, innovation, and the independent retail community, this is an episode you don’t want to miss.

In this episode of the Retail Insights Podcast, host Felicity is joined by Charlotte Broadbent, UK General Manager at Faire, and Jackson Szabo, Portfolio Director at Hyve Group, to discuss the biggest challenges and opportunities facing independent retailers today.From navigating supply chain disruptions to adapting to shifting consumer demands, they explore how independents can stay competitive in an evolving retail landscape. With insights on values-based buying, smart decision-making, and the power of community-driven retail, this conversation is packed with practical takeaways for retailers looking to future-proof their businesses.Key Topics Covered:How consumer expectations are shifting—and what it means for independents.Strategies for staying agile and making smart buying decisions.The role of technology and data in helping retailers grow.Why values-based shopping is creating new opportunities for small businesses.If you're an independent retailer looking to adapt, grow, and succeed in 2025 and beyond, this episode is a must-listen!

Join Jeff Banks in this insightful and inspiring episode of Retail Insight, recorded live at the Spring Fair—celebrating its 75th year as the UK’s largest trade fair. Jeff sits down with Mike Winch, the entrepreneurial force behind Candlelight, who reflects on his remarkable journey of 53 years exhibiting at the Spring Fair.From humble beginnings crafting candles in a kitchen with just £20 to building a global business spanning the UK, Hong Kong, and China, Mike shares pivotal moments, lessons learned, and the passion that fuels his work. Discover how Candlelight evolved through challenges, including the early days of misspelled signs and bank pressures, to becoming a thriving family-run empire now guided by Mike’s son and daughter.The conversation delves into the changing face of retail, the importance of supporting independent retailers, and why trade fairs remain a cornerstone of business success. Mike emphasizes the value of fostering relationships with employees, suppliers, and customers while shedding light on his continued drive to innovate, mentor, and stay active in business.A must-watch for entrepreneurs, retailers, and anyone passionate about the resilience and future of independent businesses.

In this episode of Retail Insights, host Jeff Banks chats with Amanda Peffer, founder of the award-winning children's clothing brand Blade & Rose. Amanda shares the inspiring story of how her frustration with bland babywear led to the creation of her vibrant and innovative brand, which celebrates crawling nappy bottoms with colorful and stretchy designs.  From humble beginnings in her Lake District home to winning Gift of the Year and building an ethical, sustainable business, Amanda offers insights into her 14-year journey. She reflects on the importance of staying true to Blade & Rose’s bright and playful ethos while adapting to changing consumer expectations, including sustainability and ethical production.  Amanda also highlights the pivotal role of Spring Fair in growing her business, from introducing new designs to connecting with loyal and new customers. Tune in for a behind-the-scenes look at Blade & Rose’s success story and the evolving world of children’s fashion.  For more information on how Spring Fair can support your business, visit www.springfair.com.

In this episode of Retail Insights, host Jeff Banks sits down with Ray Qudos, Consultant at  Keplin, one of the UK’s fastest-growing direct-to-consumer brands. Ray shares Keplin's remarkable journey from a student startup to a thriving £30M business, highlighting their innovative approach to affordability, sustainability, and brand development.  Ray also discusses the pivotal role of Spring Fair in their expansion strategy, offering insights into their first-ever exhibit and how the event supports their growth domestically and internationally. From the launch of their new luggage brand Lugg to Keplin’s vision for a hybrid trade show future, this episode is packed with valuable takeaways for entrepreneurs and retailers alike.  Tune in for an inspiring conversation on scaling a modern retail business, navigating supply chain challenges, and adapting to evolving consumer expectations. For more information on how Spring Fair can support your business, visit www.springfair.com.

In this episode of Retail Insights, host Jeff Banks sits down with Evan Lewis, founder of sustainable stationery brand VENT for Change. Evan shares his inspiring journey as an environmental entrepreneur, starting with surplus recycled pencils and evolving into a socially conscious brand that funds global education projects.Evan also highlights the importance of in-person connections at trade fairs, the impact of sustainability in retail, and how Spring Fair helps expand VENT for Change’s reach, both domestically and internationally. Packed with insights, this episode celebrates purpose-driven business and the power of storytelling in retail.Tune in for an engaging conversation about sustainability, innovation, and the retail industry's evolving landscape. For more information on how Spring Fair can support your business, visit www.springfair.com.

In this episode of Retail Insights, host Jeff Banks sits down with Craig Wensley, the creative force behind DCUK, to explore the whimsical world of wooden ducks and the enduring appeal of Spring Fair. Celebrating its 75th anniversary, Spring Fair remains the UK’s largest trade exhibition, and for Craig, it’s a must-attend event.Craig shares the fascinating journey of DCUK, from its humble beginnings with Indonesian furniture to crafting over 300 charming duck designs that bring smiles to customers worldwide. Discover how each duck is carefully hand-painted, designed to spark joy, and even personalised to resonate with individual interests and hobbies.Packed with insights into creativity, team collaboration, and the art of making people smile, this episode is a delightful listen for anyone in retail or looking to grow a unique brand.For more information on how Spring Fair can support your business, visit www.springfair.com.

In this episode of Retail Insight, host Jeff Banks sits down with Adriana Lovesy from the Greeting Card Association to explore the unique and enduring appeal of handwritten greeting cards in a digital world. Adriana shares her memories of Spring Fair and explains how this iconic event has supported greeting card businesses for decades, from small startups to established publishers.This episode is perfect for retailers, entrepreneurs and anyone interested in the power of personal touch in business. Discover how Spring Fair continues to be a magical platform for innovation, networking, and staying ahead in today’s retail landscape.For more information on how Spring Fair can support your business, visit www.springfair.com.Don’t miss this episode packed with inspiration and insights into the greeting card industry and the timeless magic of Spring Fair. Subscribe for more expert advice on thriving in the world of retail!

In this episode of Retail Insight, Sarah Ward, CEO of the Giftware Association, joins us to share her insider’s perspective on the dynamic world of giftware. Sarah dives into her unique role supporting businesses of all sizes, highlighting the importance of collaboration, adaptability, and advocacy in navigating today’s retail challenges. From tackling industry-wide issues like late payments and high business rates to embracing sustainability and trends shaping the future of retail, Sarah’s insights are both practical and inspiring. She also reflects on the vibrant energy of Spring Fair, sharing her passion for exploring every aisle and discovering the creativity that defines the event. This episode is a must-watch for retailers, entrepreneurs, and anyone passionate about the giftware sector. Gain valuable advice and fresh ideas to help your business thrive, straight from one of the industry’s most respected leaders. For more information on how Spring Fair can support your business, visit www.springfair.com. Subscribe now for more episodes filled with expert advice, industry trends, and the stories that drive success in retail!

In celebration of Spring Fair's 75th anniversary, Jeff Banks talks with retail expert Stephen Spencer about the future of retail. Discover how to create value-driven experiences, blend online and in-person shopping, and embrace sustainability to engage customers and elevate brands. Listen in to hear how Stephen’s team reimagines retail spaces, builds authentic connections through storytelling, and helps businesses turn creativity into impactful customer experiences. A must-listen for retail innovators!

In this episode of Retail Insight, Jeff Banks chats with Daniel Kullman of EK Retail, a cooperative buying group representing over 4,000 retailers across Europe. Daniel explains how EK Retail empowers independent retailers by offering innovative products, centralised buying power and a wide range of services. Learn how the cooperative bridges bricks-and-mortar and e-commerce, navigates post-Brexit challenges and leverages Spring Fair to source unique suppliers and set retail trends. A must-listen for anyone exploring modern retail collaboration!Visit the Spring Fair website: https://www.springfair.com/

In this episode of Retail Insight, Jeff Banks speaks with Aylish, Trade Marketing Manager at Enesco, about the art of bringing globally recognized licensed products like Disney and Warner Brothers into the UK’s gift market. Recorded during Spring Fair’s 75th anniversary, Aylish shares insights into managing major licenses, navigating digital and traditional marketing, and the strategic role of trade shows like Spring Fair in connecting with the right audiences.  Listen in to discover how Aylish’s team crafts memorable products, builds strong industry relationships, and adapts to shifting consumer trends in licensed giftware.

In this episode of Retail Insight, Jeff Banks interviews Samantha, founder of Nest, an award-winning gift and homeware business. Starting as a contemporary craft gallery, Samantha shares her journey from creating pottery to expanding Nest into three thriving shops and an online presence. Recorded during Spring Fair’s 75th anniversary, Samantha discusses how the event has been instrumental to her success, sourcing unique products that reflect British craftsmanship and fulfilling customer demand.  Tune in to explore the creative retail journey and the pivotal role of trade shows like Spring Fair in shaping small businesses.

In this episode of Retail Insight, Jeff Banks interviews Tim Hollis from Talking Tables, a brand known for creating products that inspire social connection. Recorded during Spring Fair’s 75th anniversary, Tim shares insights on Talking Tables’ journey, from its beginnings at a kitchen table to becoming a go-to for partyware and home décor.They dive into the importance of trade shows, Talking Tables’ commitment to sustainability, and the brand’s shift towards reusable, design-forward items. Tim discusses future goals, from expanding internationally to launching new collections, and the excitement of sourcing inspiration at Spring Fair.This episode offers a fresh perspective on creating impactful products, navigating retail trends, and the power of face-to-face connections at trade shows.

In this episode of Retail Insight, Jeff Banks sits down with Kay Hutchinson, Head of Product Marketing at Coopers of Stortford, to discuss the evolution of a brand that began as a market stall 30 years ago and now offers over 10,000 products online. Recorded at the Spring Fair’s 75th anniversary, they explore the critical role Spring Fair plays in helping Coopers source unique, functional items for their catalog, designed for both their loyal older customer base and a younger online audience.Kay shares the challenges of balancing traditional catalog sales with an expanding online presence, her team’s commitment to discovering innovative products at trade fairs, and how Coopers transforms great finds into “hero products.” Plus, learn how retailers can tap into the exposure Spring Fair provides to bring new ideas to the market.Tune in for insights into catalog retail’s future, sourcing strategies, and the excitement of uncovering new trends at the UK’s largest retail trade show.

In this episode of Retail Insight for the Spring Fair, host Jeff Banks sits down with Maggie Thornton, owner of Alligator Pear, a unique gift shop affectionately dubbed the "Village Department Store." Maggie shares the story behind her shop’s quirky name, her extensive background in retail, and how her passion for the industry has fueled her success.Maggie’s journey began with a career at Debenhams, but her entrepreneurial spirit led her to create her own retail space, evolving from a small party plan business into the thriving shop it is today. In this insightful conversation, she talks about the challenges and rewards of running an independent store in a village setting, the importance of adapting product ranges, and how she caters to a broad customer base—from those seeking affordable gifts to high-end shoppers.As a seasoned retailer, Maggie discusses how Spring Fair plays a crucial role in her business. She describes the excitement of discovering new products and trends each year, and how the show’s tactile experience, which allows her to see and feel products in person, is invaluable for decision-making—something online shopping just can’t replicate. Maggie emphasises the importance of keeping her shop fresh, with frequent remerchandising to offer customers something new every visit, echoing the department store model that shaped her career.Maggie also shares her thoughts on the future of retail, predicting a resurgence in social spaces on the high street and the rise of a circular economy, driven by changing consumer behaviour, particularly among younger generations. Her vision for the future is one of adaptability, where retailers must stay agile to thrive in an ever-evolving market.Whether you're a retail veteran or just starting out, this episode offers valuable insights into the retail world, the power of adaptability, and the vital role trade shows like Spring Fair play in shaping the future of businesses. Tune in for Maggie’s unique perspective on the retail landscape, and why anticipation and excitement continue to drive her passion for Spring Fair after 35 years.For more information on how Spring Fair can help your business grow, visit www.springfair.com.Listen now and get inspired by Maggie’s journey, her passion for retail, and her tips on how to keep your store dynamic and thriving.

In this episode of Retail Insight, host Jeff Banks talks to Nick Ronald, founder of the home and garden brand Casa Verde, about his inspiring journey in the retail industry. Nick shares how he launched his business just before the pandemic and how exhibiting at Spring Fair played a crucial role in its success.Recorded during the 75th anniversary of Spring Fair, the UK’s largest and most influential retail trade exhibition, Nick explains why events like Spring Fair are the lifeblood of retail. He delves into the importance of trade shows for building business connections, showcasing new products, and staying ahead of retail trends. With over 50 trade fairs under his belt, Nick provides valuable insights for businesses looking to grow and thrive in today’s competitive retail environment.This episode is perfect for retailers, entrepreneurs, and anyone interested in the latest retail and business trends. Discover how Spring Fair offers unparalleled opportunities for networking, product discovery, and understanding the evolving retail landscape.For more information on how Spring Fair can help your business grow, visit www.springfair.com.Don’t miss this episode filled with expert advice on how to make the most of retail trade shows and stay ahead in the ever-changing world of retail. Subscribe for more insights into the latest retail and business trends!