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PODCAST · business

Franchise Marketer

The Franchise Marketer Podcast breaks down how to grow, market, and scale franchise brands. Hosted by Joel Kleber, CMO of Jim’s Group, the largest franchise system in the Southern Hemisphere with 5,700 franchisees, Joel shares insights from building one of the most recognised franchise brands. With experience across content, recruitment, and marketing strategy, plus interviews with industry experts, this podcast is your playbook for attracting franchisees, building stronger brands, and using content the right way.

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    Maddy

    Maddy

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    Bryan Shankman, founder of Lead Truffle - AI Speed-to-Lead for home service businesses

    I enjoy talking to founders. I have massive respect for people who have an idea and go out there and create it. That's exactly what Bryan Shankman did with Lead Truffle. This is a video episode if you want to see it action, check out the YouTube channel. Learn more about it here - https://www.leadtruffle.co/

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    The Trust Engine: 8,863 franchise sales and how we did it at Jim's

    99% of Jim's Group franchise buyers say video influenced their decision. This is the system that made that possible.This solo episode breaks down the Trust Engine method, the six-step content framework built at Jim's Group since 2019. Since implementing it, the network has grown from around 3,700 to 5,800-plus franchisees, sold more than 8,863 franchises, and accumulated more than 15,000 pieces of unique video content across YouTube, Instagram, TikTok, Facebook, and podcast.The episode covers why franchising starts from a position of low trust in Australia, why stranger opinions on Reddit and Whirlpool forums genuinely shape buying decisions, and what to do about it. Each of the six steps gets a full breakdown: setting up the right platforms, building a content arm, using the founder's personal brand, running a franchisee podcast, hiring a dedicated video person, and empowering franchisees to create their own content. There is also a frank discussion on franchisee-generated content, how it produced an estimated 1.5 billion organic views at a local level, and why strict brand control is the thing most franchisors get wrong.If you run marketing for a franchise brand, this is the framework worth writing down.Subscribe to www.franchisemarketer.co TIMESTAMPS0:00 Introduction1:00 Why franchising has a trust problem2:00 The numbers behind the method3:30 How it started with Ask Jim live streams4:30 Step 1: Setting up your platforms5:00 Step 2: Building a content arm6:30 Internal vs external videographer8:00 Step 3: Founder's personal brand10:00 Step 4: The franchisee podcast12:00 Step 5: Hire a videographer14:00 Step 6: Franchisee-generated content16:00 1.5 billion views from franchisees18:00 Brand control vs content freedom19:30 Jim's Group content numbers

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    Rhianna Clavering: running a 7-figure fund across 150 franchises

    Rhianna Clavering manages a seven-figure national marketing fund across 150 franchise offices, and she breaks down exactly how it works.Rhianna is the National Marketing Manager at Caremark, a UK home care franchise and BFA Franchise of the Year. She joined eight months into the fund's launch and has spent the time since refining the strategy, improving conversion, and building the systems to make national marketing work at a local level.In this episode, Joel and Rhianna cover the 60/40 awareness-to-activation budget split, the five-channel and seven-touchpoint framework Caremark uses across TV, radio, Google, Meta, and door drops, and why the local fifth channel is what makes the whole fund actually deliver. They get into how to explain ROI to franchise owners who do not trust impression numbers, how Rihanna built an email nurture funnel that drove 300% growth in referral traffic, and what authentic video actually means when your CEO's lawyers are in the room. Joel also shares how he grew Jim Penman's LinkedIn from 3,000 to 45,000 followers in three months using podcast content and AI.If you run marketing for a franchise network, this one is worth a full listen.Join the newsletter via www.franchisemarketer.coTIMESTAMPS0:00 Introduction1:35 How Rihanna got into franchising3:21 Caremark and the BFA award4:11 The 7-figure national marketing fund5:48 The fifth channel: local area marketing9:14 Customer lifetime value and the ROI case11:45 Quality over quantity strategy15:13 The 60/40 awareness split explained16:29 5 channels and 7 touchpoints17:50 TV and radio vs digital debate20:13 Managing franchise owner opinions21:22 Consultative group approves strategy27:37 BrightEdge SEO and AI overview prep33:42 Franchise recruitment marketing36:01 Email nurture funnel for prospects40:29 What authentic video really means42:48 Ghostwriting CEO LinkedIn content51:41 Young people and franchising careers

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    The AI Stack I Actually Use in 2026 (No Fluff, No Affiliates)

    In this episode, I pull back the curtain on the exact AI tools I and my team rely on daily to run marketing for franchise brands. No sponsored mentions, no affiliate links — just the real stack.I break down how I use Opus Clip to repurpose long-form content, Google NotebookLM as a research powerhouse, ChatGPT as an underrated all-rounder, and why Claude is my go-to for writing. I also cover lesser-known tools like WisprFlow (which helped me draft an entire book), Genspark, Super Grok for deep research, and Repurpose.io for smart content distribution.Whether you're a franchise marketer, business owner, or just trying to get more done with AI — this episode will give you a practical, no-BS look at what's actually worth your subscription dollars.Tools covered: Opus Clip, Google NotebookLM, ChatGPT, WisprFlow, Claude, Descript, Google Gemini, Genspark, Super Grok, Repurpose.io

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    Stop Starting From Scratch: Build an AI Brain That Works Across Every Platform

    Most people jump straight into AI tools without setting up the one thing that makes them actually work for you. In this episode, I'm sharing my number one AI tip — building your AI brain.Your AI brain is a structured folder system of your knowledge, voice, and expertise that you can plug into any AI platform. No more starting from scratch every time a new tool takes over.I walk you through exactly what's in mine:Audience profilesA deep bio that captures your voice and personalityBrand style & voice guidelinesYour unique frameworks and beliefsInterview transcripts, stories, testimonials, and FAQsSet it up once, use it everywhere.If you enjoyed this episode, please subscribe, share it with a fellow franchise marketer, and leave a 5-star review.

  7. 20

    Vibe Coding a Franchise System with James Farquhar founder of Footy Nippers

    James Farquhar built a full franchise management platform on Replit for around $90 a month. A dev team would have charged $400,000.In this episode, James Farquhar walks through how he and Troy Nathan are building Footy Nippers, an early years sports movement program for kids 18 months to 7 years old, from zero. We cover the franchise model, the content strategy, and the complete tech build.Specific things you will hear:Why they chose franchising over employing coaches directly.How they started building a content library before their first franchisee signed.The 8-week onboarding system and 52-week curriculum James built from scratch.The exact workflow for prompting ChatGPT and Replit to ship platform features in a day.What James learned from multiple startup failures and how it shaped Footy Nippers.Guest: James Farquhar is the co-founder of Footy Nippers and has a background in sports tech, HR AI, and startup building across New Zealand, London, and Amsterdam.Resources: https://www.franchisemarketer.co/ check out the vibe coded franchise here - https://pilot-footynippers.replit.app/Follow The Franchise Marketer Podcast on Spotify and YouTube for weekly episodes.

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    From 0 to 100 Franchisees. What Actually Works. With Brent Dowling

    Brent Dowling has seen franchise growth from every angle. Franchisee, franchisor, advisor, and yes, former pro snowboarder. In this episode, we get practical about what actually moves the needle going from 0 to 100 franchisees: lead flow, validation, sales process, onboarding, support, unit economics, and the stuff people don’t want to admit when growth stalls. If you’re trying to scale a franchise brand without breaking the model, this one’s for you.Learn more about Brent's new venture here - https://www.spirefranchise.com/

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    How to Get Better Franchisees (Not Just More Leads). Susana Hands

    Susana Hands (The Franchise Lady) breaks down how to attract better franchisees, not just more leads. We cover ideal franchisee avatars, founder-led sales, content-first trust, and simple nurture that actually converts.To learn more visit - https://susanahands.com.au/

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    The boxing gym franchise that sells franchises through a personal brand. Darcy Ellis, HitFit

    Most franchise brands still try to grow behind a logo.Darcy Ellis went the opposite way.At 29, Darcy has built HitFit into a fast-growing boxing fitness franchise by putting the owner back on the gym floor, going all-in on local content, and using his personal brand to attract franchisees before they ever touch an info pack.In this episode, we unpack:Why Darcy chose franchising over company-owned gyms (and why it wasn’t “easier”)The role owner-operators play in culture, standards, and member retentionHow local, location-specific ads outperform generic fitness campaignsWhy HitFit runs paid ads centrally but pushes organic content locallyHow Darcy’s personal brand is driving more franchise enquiries than corporate accountsThe real lessons learned franchising in your 20s, including what he’d do differentlyIf you’re building a franchise, thinking about franchising, or wondering whether founder-led content actually moves the needle, this episode is a must-listen.Big thanks to Darcy for coming on the show! Learn more about https://www.hitfit.com/

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    How Mike Andes Built a 150-Location Lawn Care Franchise

    What does it take to scale a lawn care business from a single mower to more than 150 franchise locations? In this in-depth interview, Mike Andes, founder of Augusta Lawn Care and one of the leading voices in the home-services industry, breaks down the systems, mindset, and strategies behind his rapid franchise expansion.Mike shares how he went from starting college at 13, to nearly pursuing a medical career, to ultimately building an eight-figure lawn care empire. In this episode, we cover:• How Augusta grew from zero to 150+ locations• Why leadership becomes more important than sales at scale• The most common mistakes small operators make when expanding• How the P4P (pay-for-performance) model increases labour efficiency• The role of content, branding, and media in franchise growth• What Mike learned from attending Jim’s Mowing training in Australia• The impact of simplifying services and tightening route density• Where AI and robotics will reshape the industry over the next decade• Practical steps any operator can implement immediately to improve profitabilityWhether you’re a franchisee, a franchisor, or an independent operator aiming to grow, this episode offers clear, actionable insights into building a scalable and sustainable service business.

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    How to Build Trust When Nobody Knows Your Brand: The 7-11-4 Content Framework Explained

    In this episode, I break down how to build trust when no one knows your franchise brand yet.I unpack Google’s 7-11-4 Rule—7 hours of content, 11 touchpoints, 4 locations and show how I’ve used this approach at Jim’s to consistently attract high-quality franchise leads.I also talk about why personal brand content matters more than ever, how founders like Mike Andes and Michael Black have leveraged it, and what newer brands can do right now to create trust fast. If you're struggling to convert leads or just starting out, this episode gives you a simple, practical roadmap to follow.If you’ve got questions or topics you want covered, message me on LinkedIn. Enjoy the episode!Work with me - https://www.franchisebuyermarketing.com.au/invite-only

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    The Tool That Makes Franchise Marketing Instant - Interview with Andy Baker, founder of Sesimi

    In this episode, I chatted with Andy Baker, founder of Sesimi, the creative automation platform that’s transforming how franchise brands produce marketing content. If you’ve ever struggled with slow approvals, inconsistent branding, overloaded creative teams, or frustrated franchisees, this episode will feel like a breakthrough.Andy walks us through the early days of Sesimi, how it evolved from a basic print tool into a full-scale AI-powered content engine, and why franchises of all sizes are turning to automation to stay competitive. We explore how franchisees can instantly generate videos, social posts, print assets, localised ads, and more without using agencies, complicated design tools, or waiting on head office.You’ll also hear a live demo breakdown from the episode, showing exactly how Sesimi creates brand-safe marketing in seconds.🔗 Try Sesimi or learn more here:👉 https://www.sesimi.com

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    How to build your own AI CMO!

    In this episode, I talk about how to build your own AI CMO.To see the video of this, make sure you join my Franchise Marketer newsletter - https://franchisemarketer.beehiiv.com/

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    Building Demand Before Day One. The Pre-Sale Formula for Gyms and Tutoring Franchises | Interview with Laura Ridley

    I sat down with Laura Ridley from The Checklist Group. She’s helped franchises like Success Tutoring explode from a handful of sites to more than 160 territories. We talked about why pre-sales matter, why most franchise owners lose momentum the moment they open the doors, and why lead addiction is killing growth.Laura broke down Meta ads, UGC, avatar-specific campaigns and the massive gap in franchising; no one nurtures their leads properly. We also dug into founder brands and why your old grainy testimonial video is probably hurting more than helping.If you’re a franchisor trying to grow or just want your franchisees to stop flatlining, this episode will give you a few uncomfortable truths. The useful kind.

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    How Jim’s Group Grew 2,000+ Franchises Using Video Marketing – Joel Kleber on The Franchise Everything Podcast

    In this crossover episode, I join Glenn Walford on The Franchise Everything Podcast to unpack how Jim’s Group built one of Australia’s biggest franchise networks fuelled almost entirely by video marketing.I share how he started with one videographer and turned Jim’s Group into a daily content machine. He explains the mechanics behind founder branding, long-form storytelling, and how YouTube became the “trust engine” that drives franchise recruitment.They dig into:• Building credibility with consistent content• Why “testimonial videos” are dead• How to turn negative comments into marketing gold• What franchisors can learn from influencer culture• The future of personal branding in franchisingThis one’s packed with real examples, a few hard truths, and plenty of ideas you can steal.Timestamps00:00 – Introduction: The Franchise Everything Podcast crossover02:00 – The origins of Jim’s Group video strategy05:00 – Scaling content across 50 divisions07:30 – When the results started to show09:00 – Founder branding: bringing Jim Penman to life online12:00 – Why Australians struggle with self-promotion13:30 – How to make it easy for busy founders to show up on camera15:00 – The “post more” rule: eight times a day and why it works17:30 – Turning criticism into creative fuel20:00 – The problem with testimonials (and what works better)22:00 – How content qualifies the right franchise leads24:00 – YouTube as the franchise world’s “trust engine”25:00 – Final takeaways for franchisors

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    How BFT Sold 500 Franchises: Jason Clark’s Franchise Growth Playbook

    Former BFT growth leader Jason Clark reveals how he helped scale Body Fit Training from 12 studios to 300+ locations across 13 countries. He shares the franchise sales systems, Meta ad strategies, and content approach that built a global brand.A must-listen for franchisors and marketers who want to grow faster and smarter. Contact Jason Via LinkedIn for a chat about Franchise Growth.

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    From Spare Room Startup to 45 Franchise Locations - Interview with Michael Black

    At just 17, Michael Black launched a tutoring business from his parents’ spare room. Less than a decade later, he’s built Success Tutoring into a fast-growing franchise with 45 locations across Australia and New Zealand. In this episode, Michael shares how word of mouth fueled his early growth, why content is now his strongest marketing tool, and how he uses personal branding to drive franchise recruitment. He also breaks down his approach to supporting young franchisees, scaling sustainably, and staying ahead with AI. If you want real lessons on building a franchise brand from scratch, this is an episode worth your time.Learn more about Michael on his website.

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    How Tradies Can Use AI and Automation to Scale Smarter with David List

    In this episode of the Franchise Marketer Podcast, I chat with David List, founder of Trade Magnet and a former tradie turned automation specialist. David shares how he went from being a sparky to building advanced automation systems for trades and home service businesses.We cover:Why most businesses waste money on broken automation setupsThe software stack that works best for tradies and franchiseesHow Go High Level and ServiceM8 can streamline lead capture, quoting, and job managementReal examples of automations saving time and reducing admin loadThe right (and wrong) way to use AI in customer service and business processesWhy mapping your processes comes before adding automationIf you’re a franchisor, franchisee, or service business owner who wants to cut through the noise and see what’s really possible with automation, this episode is packed with practical insights.Check out David’s work at trademagnet.com.au and his demos on TikTok.

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    How a Facebook Livestream Changed My Life along with a Viral Stepmates Video!

    In this episode of the Franchise Marketer Podcast, I recount how we expanded our franchise network from 2000 to 5700 franchisees across Australia, New Zealand, and Canada within six years. I share my career transition from law and compliance to digital marketing, inspired by Gary Vaynerchuk's 'Crushing It.' I detail the impact of a viral video in 2019 and the inception of our 'Ask Jim' live Q&A sessions, which humanised our brand and significantly boosted franchise sales. I discuss the immense power of live video in enhancing transparency and engagement, which is crucial to our growth. Tune in to learn valuable insights and strategies for scaling your own franchise brand.Ready to grow your franchise like we did? Here's how I can help:📧 Get my FREE Franchise Growth Playbook - The exact strategies I used to grow Jim's Group by 2,000 franchisees: ⁠⁠⁠https://franchisemarketer.beehiiv.com/⁠⁠⁠Once you join my newsletter list, you can contact me via that. Don't forget to subscribe, leave a review, and share this with other franchise professionals who need to hear this!

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    The Power of Franchisee Generated Content - The Biggest Growth Hack for 2025

    In this episode of the Franchise Marketer Podcast, I, Joel Kleber, CMO of Australia's largest franchise, The Jim's Group, dive into the concept of Franchisee-Generated Content (FGC). I discuss effective strategies for leveraging FGC, including offering incentives, providing training, minimising barriers, and offering editing services. I share real-world examples from The Jim's Group, showcasing how FGC can significantly enhance engagement and reach. Tune in to discover how empowering franchisees with the tools and freedom to create content can revolutionise your franchise's marketing efforts.Grab my Franchise Growth Playbook.

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    How I Grew My Boss to 30,000 LinkedIn Followers in 6 Weeks Using AI

    Want to crack the LinkedIn algorithm and create viral content? Discover the exact AI-powered system I used to grow Jim Penman (CEO of Jim's Group) from zero to 30,000 followers and LinkedIn Top Voice status in just 6 weeks.In this episode, you'll learn:✔️ The Kleo extension hack for analysing viral posts from top creators✔️ How to use ChatGPT to reverse-engineer successful LinkedIn content✔️ The project file system that keeps content authentic while scaling✔️ Scripe.io - the AI tool that writes in your voice automatically✔️ Why story-based posts outperform everything else on LinkedIn✔️ The photo + question formula for maximum engagementPlus: Get the exact prompts and frameworks I uses to create viral LinkedIn posts that actually convert franchise leads.Perfect for franchise professionals, marketers, and anyone wanting to build authority on LinkedIn without spending hours writing posts.Key Timestamps:[00:00] - Introduction to AI-powered LinkedIn growth[01:00] - The Cleo extension for viral post analysis[03:00] - Growing Jim Penman to 30K followers case study[05:00] - Scripe.io tool walkthrough and features[07:00] - Why LinkedIn is underutilised in franchisingReady to grow your franchise like we did? Here's how I can help:📧 Get my FREE Franchise Growth Playbook - The exact strategies I used to grow Jim's Group by 2,000 franchisees: https://franchisemarketer.beehiiv.com/Don't forget to subscribe, leave a review, and share this with other franchise professionals who need to hear this!

  23. 4

    Is SEO Dead? Ex-King Kong SEO Head Reveals the Truth About AI Search

    With AI search taking over and everyone panicking about the future of SEO, I sat down with Dean Gravina, former Head of SEO at King Kong and Megaphone, to get the real story. What he told me might surprise you.In this episode, Dean reveals:✔️ Why he thinks "SEO is dead" panic is just noise (and what's actually changing)✔️ The 3 SEO fundamentals that work in both Google AND ChatGPT✔️ When he tells clients to abandon SEO completely (real case study)✔️ His "CEO email outreach" strategy that's beating traditional link building✔️ Why local SEO is becoming impossible for small businesses✔️ The truth about WordPress vs custom sites (controversial take)✔️ Why most "AI SEO" and "LLM optimisation" terms are marketing BSPerfect for business owners spending money on SEO and wondering if they're wasting their budget in the AI era.Dean shares brutal honesty about when SEO works, when it doesn't, and why he sometimes recommends Google Ads over SEO, even as an SEO expert. Plus, real examples from his client work with major Australian brands.[00:00] - Dean's journey: From scammed 18-year-old to King Kong SEO head[05:00] - What SEO actually means in 2025 (3 core pillars)[07:00] - AI search overview: Is it really killing traditional SEO?[12:00] - Why big brands dominate AI search results[14:00] - How to get mentioned in ChatGPT and AI overviews[19:00] - The backlink strategies that actually work today[22:00] - Dean's "CEO email outreach" method (genius strategy)[25:00] - How AI overview is changing on-page optimisation[30:00] - Technical SEO explained: When it matters vs when it doesn't[35:00] - Red flags in SEO agency relationships[40:00] - AI content: What's working and what Google thinks[45:00] - WordPress vs custom sites: Dean's controversial take[52:00] - Why local SEO is dying for small businesses[57:00] - Real case study: When Dean told a client to stop SEO[1:02:00] - Is this the biggest change in SEO history?[1:03:00] - Why "LLM optimisation" is mostly marketing noiseReady to grow your franchise like we did? Here's how I can help:📧 Get my FREE Franchise Growth Playbook - The exact strategies I used to grow Jim's Group by 2,000 franchisees: ⁠https://franchisemarketer.beehiiv.com/⁠Once you join my newsletter list, you can contact me via that. Don't forget to subscribe, leave a review, and share this with other franchise professionals who need to hear this!

  24. 3

    I Cloned My Boss with AI (And You Can Too)

    What happens when you feed 6 years of content from your CEO into an AI system? I share how they created a digital clone of founder Jim Penman using Delphi AI.In this episode, discover how I transformed 1.4 million words of content into a 24/7 digital advisor that's handled 817 conversations and 94 hours of chat time. Learn about the practical applications, surprising use cases from franchisees, and why this technology might be the future of business knowledge preservation.Plus, hear the actual radio interview that put them in the news and get insights into the $16M-funded platform that's helping entrepreneurs digitise their expertise."[00:00] - Introduction to AI cloning concept[01:00] - How Delphi AI works and setup process[03:00] - Usage statistics and business impact[05:00] - Unexpected use cases by franchisees[07:00] - Technical details and costs[10:00] - Radio interview beginsReady to grow your franchise like we did? Here's how I can help:📧 Get my FREE Franchise Growth Playbook - The exact strategies I used to grow Jim's Group by 2,000 franchisees: ⁠⁠https://franchisemarketer.beehiiv.com/⁠⁠Once you join my newsletter list, you can contact me via that. Don't forget to subscribe, leave a review, and share this with other franchise professionals who need to hear this!

  25. 2

    The Video Marketing Lie Franchise Brands Keep Believing - Interview with Tim Beanland

    Episode 3: The Only Expensive Video Is One That Doesn’t Convert (with Tim Beanland from Video Authority)Forget flashy drone shots and corporate polish—your best marketing asset might be sitting on a USB or lost in a podcast episode.In this episode, Joel chats with Tim Beanland, founder of Video Authority, about:Why raw video builds more trust than slick productionThe moment Tim got paid $200 for a podcast clip, and turned it into a businessHow franchise brands can stop wasting money on “branding” and start creating content that actually sellsWhat makes a good hook in short form—and why most brands bury their best momentsHow to convince reluctant CEOs to back a long-term video strategyConnect with Tim here - https://www.linkedin.com/in/tbeanland/Timestamps[00:01:00] – Tim shares the origin story: from podcast hobby to paid content[00:04:30] – What makes video “expensive”—and why most brand content fails[00:06:00] – AI’s impact on high-end production and why it makes authenticity more valuable[00:09:00] – Long-form vs. short-form: why both matter in franchise recruitment[00:11:30] – Real data: a franchisee who watched 1,500+ videos before joining[00:13:00] – Using LinkedIn for discovery and trust-building[00:15:00] – Why “only 200 views” is actually 200 opportunities[00:17:00] – Convincing decision-makers to invest in long-term content[00:20:00] – Personal brands vs. company accounts in franchise growth[00:24:00] – The secret to finding great short-form hooks inside your conversations[00:26:00] – Why the first frame matters more than the first secondReady to grow your franchise like we did? Here's how I can help:📧 Get my FREE Franchise Growth Playbook - The exact strategies I used to grow Jim's Group by 2,000 franchisees: ⁠⁠⁠https://franchisemarketer.beehiiv.com/⁠⁠⁠Once you join my newsletter list, you can contact me via that. Don't forget to subscribe, leave a review, and share this with other franchise professionals who need to hear this!

  26. 1

    How to Win With Short-Form Video and Social Search (ft. Melissa Laurie)

    Want to master short-form content and dominate social search? In this episode, I sit down with Melissa Laurie, founder of Oystery Media and Asia’s leading expert in short-form video strategy.Melissa has helped brands like Luxury Escapes, RMIT, Hilton, and 3M grow their presence on TikTok, Instagram Reels, and YouTube Shorts — and today, she’s here to help you do the same.What social search is (and why Google is finally taking it seriously)Why TikTok’s interest-based algorithm levels the playing field for small brandsThe power of employee-generated content (EGC) and franchisee-generated content (FGC)How to optimise short-form video for discoverability on TikTok, Google, and InstagramWhat most marketers get wrong about ROI and content performanceHow to recruit franchisees with content instead of cold adsIf you’re in franchising, marketing, or just trying to grow your brand online, this episode is packed with real tactics you can use right away.🌐 Website: oysterymedia.com📱 TikTok: @melissalaurie💼 LinkedIn: Melissa Laurie🎙 Hosted by Joel Kleber, CMO of Jim’s Group and Australia’s leading franchise content marketer.Ready to grow your franchise like we did? Here's how I can help:📧 Get my FREE Franchise Growth Playbook - The exact strategies I used to grow Jim's Group by 2,000 franchisees: ⁠⁠⁠https://franchisemarketer.beehiiv.com/⁠⁠⁠Once you join my newsletter list, you can contact me via that. Don't forget to subscribe, leave a review, and share this with other franchise professionals who need to hear this!

  27. 0

    How to get a Google Knowledge Panel and why it matters in 2025?

    I'm Joel Kleber, host of the Franchise Marketer Podcast. In this solo episode, I break down how franchisors, founders, and marketers can build authority online and trigger a Google Knowledge Panel.You’ll learn:Why being “Googlable” builds trustHow I got my own Knowledge PanelSimple steps: buy your domain, build a website, align your social profilesUse podcasts, blogs, and even a 22-page book to boost visibilityClaim your panel when it appearsFranchise buyers will Google you—this episode shows you how to shape what they find.Ready to grow your franchise like we did? Here's how I can help:📧 Get my FREE Franchise Growth Playbook - The exact strategies I used to grow Jim's Group by 2,000 franchisees: ⁠⁠⁠https://franchisemarketer.beehiiv.com/⁠⁠⁠Once you join my newsletter list, you can contact me via that. Don't forget to subscribe, leave a review, and share this with other franchise professionals who need to hear this!

  28. -1

    Why Every Franchise Brand Needs a Podcast (And How to Make It Work)

    In this episode, I share how we’ve used podcasts at Jim’s to help recruit nearly 2,000 franchisees in under six years.You’ll hear:Why real stories from franchisees build trustHow I run the podcast each week with tools like Zoom, Calendly, and AIWhat questions I ask to get honest, useful contentHow we turn one episode into blog posts, LinkedIn content, short videos, and moreWhat to do if your leadership team still doesn’t see the valueTips for getting your founder or CEO involved—even if they hate being on cameraThis is the same process I use every week. It works.If you’re in franchise marketing or recruitment, this will help you get started and keep it going.🎧 Want to see it in action? Search for the Jim’s Podcast or the Jim’s Mowing Podcast.Ready to grow your franchise like we did? Here's how I can help:📧 Get my FREE Franchise Growth Playbook - The exact strategies I used to grow Jim's Group by 2,000 franchisees: ⁠⁠⁠https://franchisemarketer.beehiiv.com/⁠⁠⁠Once you join my newsletter list, you can contact me via that. Don't forget to subscribe, leave a review, and share this with other franchise professionals who need to hear this!

  29. -2

    Glen Walford on Why Franchise Marketing Needs to Change—Fast

    In the debut episode of the Franchise Marketer Podcast, I interview Glenn Walford, a veteran in franchising in Australia. Glen shares his journey from the military to franchising, discusses founding FranchiseBuyer.com.au, and emphasises the importance of video content in modern franchise marketing. The conversation touches on the challenges of shifting from traditional to digital marketing, the rise of founder-led marketing, and the role of franchisee-generated content. Glenn also introduces the Franchise Business Hub, a space designed for franchise executives to collaborate and leverage content for growth. The episode concludes with practical advice on video content strategy and engaging franchisees in content creation.Timestamps 00:00 Introduction to the Franchise Marketer Podcast00:42 Glen's Journey in Franchising00:56 The Shift to Digital Marketing01:44 The Importance of Video Content04:09 Challenges in Franchise Marketing08:18 Actionable Advice for Franchise Brands08:42 The Power of Consistent Content Creation22:31 Integrating Video into Marketing Strategies28:49 Founder-Led Marketing and LinkedIn37:38 Content Distribution and Amplification40:09 Engaging Video Styles for Short-Form Content40:42 The Rise of Personal, In-Your-Face Content42:08 Consistency and Long-Term Content Strategies42:57 Founder-Led Marketing and Its Impact44:28 The Importance of Authenticity in Marketing48:27 American vs. Australian Franchise Content51:37 Challenges and Strategies in Franchise Content Creation01:02:51 Encouraging Franchisee-Generated Content01:13:33 Franchise Business Hub and Future PlansReady to grow your franchise like we did? Here's how I can help:📧 Get my FREE Franchise Growth Playbook - The exact strategies I used to grow Jim's Group by 2,000 franchisees: ⁠⁠⁠https://franchisemarketer.beehiiv.com/⁠⁠⁠Once you join my newsletter list, you can contact me via that. Don't forget to subscribe, leave a review, and share this with other franchise professionals who need to hear this!

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    Welcome to the Franchise Marketer Podcast with Joel Kleber

    Welcome to the Franchise Marketer Podcast! I'm Joel Kleber, your host and the Chief Marketing Officer at the Jim's Group. This brief introduction episode sets the stage for the insightful interviews and discussions I have lined up with industry experts. If you're involved in franchising and want to learn about its unique marketing aspects, this podcast is for you. I'll share my background at the Jim's Group and how our digital content strategy has significantly boosted our franchise growth. Tune in for episodes covering SEO, short-form content, email marketing, and more. Join our community by signing up for the Franchise Marketer newsletter, and get in touch if you'd like to be on the show or have guest suggestions.Download my Free 60-Page Franchise Growth Playbook here - https://franchisemarketer.beehiiv.com/c/franchise-growth-playbook

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ABOUT THIS SHOW

The Franchise Marketer Podcast breaks down how to grow, market, and scale franchise brands. Hosted by Joel Kleber, CMO of Jim’s Group, the largest franchise system in the Southern Hemisphere with 5,700 franchisees, Joel shares insights from building one of the most recognised franchise brands. With experience across content, recruitment, and marketing strategy, plus interviews with industry experts, this podcast is your playbook for attracting franchisees, building stronger brands, and using content the right way.

HOSTED BY

Joel Kleber

CATEGORIES

Frequently Asked Questions

How many episodes does Franchise Marketer have?

Franchise Marketer currently has 30 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is Franchise Marketer about?

The Franchise Marketer Podcast breaks down how to grow, market, and scale franchise brands. Hosted by Joel Kleber, CMO of Jim’s Group, the largest franchise system in the Southern Hemisphere with 5,700 franchisees, Joel shares insights from building one of the most recognised franchise brands. With...

How often does Franchise Marketer release new episodes?

Franchise Marketer has 30 episodes. Check the episode list to see recent publication dates and frequency.

Where can I listen to Franchise Marketer?

You can listen to Franchise Marketer on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts Franchise Marketer?

Franchise Marketer is created and hosted by Joel Kleber.
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