More Value | Ep. #133

In Ep. 133, The scenario is the same everywhere: Clueless customers seek an expert consultation, and then they come across a commission based salesperson. Apparently, there is a conflict of interest. The salesperson will earn the majority of his income from his commissions. These commissions will often mean that the customer walks home with a product which is not suited best for his use case. But is that necessary? I propose that it is not. And here is why: I act according to three basic principles. It does not matter what I do; I ask myself three questions: Is this what I do ethical? Is this what I do moral? Is this what I do legal? If every salesperson asks him or herself these three questions, companies who are offering a lousy product will struggle to find salespersons. Because is it ethical to sell a product which is knowingly not the bad? So introducing and sticking to moral principles will already eliminate the active sales of disadvantageous products. A salesperson who adheres to ethical and moral principles will only sell the product which is advantageous to a potential customer. But what does he do if he faces the next dilemma — when two products are comparable and of the same quality? (You can ask me any questions on Instagram- Sattyam03)