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All Episodes

Scale My Clinic — 113 episodes

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Ep 122: Before You Take On A GP Partner, Check These Four Things

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Ep 121: He Built a Practice That Doesn't Need Him

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Ep 120: How GP Owners Should Navigate the Surcharge Ban

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Ep 119: How Five GP Owners Make Decisions Without Getting Stuck

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Ep 118: How a Junior GP Chose the Right Practice to Buy Into

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Ep 117: From Opera Singer to Practice Owner

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Ep 116: He Trained 60 GPs to Build Six Practices

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Ep 115: From Nearly Closing to Out of Rooms

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Ep 114: How to Unlock a Practice Your Partners Won't Grow

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Ep 113: Your Crusty Accountant Is Killing Your Exit

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Ep 112: The Cost of Not Yet

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Ep 111: The Chaos Coordinator Badge

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Ep 110: The Paying Tenant Trap: What to Charge for Spare Rooms

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Ep 108: The GP Helmet

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Ep 107: The Competitor Living Rent Free In Your Head

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Ep 106: When Your Practice Manager Won't Budge

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Ep 105: The Budget Just Raised the Price of Passivity.

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Ep 104: The New Owners Playbook. What To Do In Your First 90 Days.

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Ep 102: When More Clinics Makes You Less Money

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Ep 101: The 3 Lies Holding Your Practice Back

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Ep 100: Why Multi-Owner Practices Get Stuck

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Ep 99: Costs Are Rising. What Practice Owners Should Do Next.

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Ep 98: How To Fraud-Proof Your General Practice

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Ep 97: The Most Expensive Room In Your Practice

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Ep 96: How To Recruit International GPs (And The Pitfalls To Avoid)

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Ep 95: How To Sell Your Practice For Life-Changing Money

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Ep 94: Why GP Partnerships Fall Apart (And How To Fix Them)

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Ep 93: The Martyr Trap: Why Doing It All Yourself Is Killing Your Practice (and What to Do Instead)

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Ep 92: How Two GPs Turned Chaos Into Profit

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Ep 91: How To Buy A General Practice Without Messing It Up - What Every GP Needs To Know

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Ep 90: How Values-Driven Leadership Turned This Clinic Into an Employer of Choice

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Ep 89: Running 3 Clinics, Raising Kids, Avoiding Burnout: How Lucy Built Her GP Business Without Losing Herself

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Ep 88: Scaling in an MMM5 Town: The Real Story Behind Growing From 2.3 to 8.5 FTE GPs

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Ep 87: Scaling Clinics Without Losing Lifestyle: How Mary & Sean Did It

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Ep 86: From Transactional to Transformational: The GP Standard That No App, Pharmacy or Walk-In Clinic Can Replace

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Ep 85: NFE: The Leadership Rule That Transforms the Owner–PM Relationship Overnight

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Ep 84: The Three December Mistakes That Cost GP Owners the Most

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Ep 83: Practice Manager to Powerhouse: The Real Story Behind Scaling Two Clinics (and Surviving A Culture Crash)

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Ep 82: The Walker Street Way: How BM Jessica Led a Culture Shift, a Clinic Move, and a Doctor Uplift; All at Once

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Ep 81: The Pressure Index of Ownership: Lessons from AFL, Medicine, and Building a Future-Ready Clinic

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Ep 80: From GP to Owner in 18 Months: The Young Doctor Carrying a Family Legacy Forward

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Ep 79: Amidst All the Chaos, Here’s What GP Owners Can Still Rely On

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Ep 78: Six Hours of Reception Work Done in Thirty Minutes: The AI Fix for GP Admin Overload with Melvin Chen

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Ep 77: 90% Bulk Billing, 0% Profit? The ‘Free GP’ Traps Every Owner Must Avoid

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Ep 76: Growing Your Practice Without Losing It All: The Legal Traps Every GP Owner Must Avoid with Sarah Bartholomeusz

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Ep 75: The Hidden Price of Resilience: How Adversity Shapes GP Owners

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Ep 74: The Quadruple Whammy That Could Gut GP Practices; And How Owners Can Fight Back

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Ep 73: If It All Falls Apart Without You, That’s Not a Team. It’s a Trap

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Ep 72: The GP Recruitment Crisis: How One Clinic Turned a 6-Week Waitlist into a Hiring Engine with Julie Thomson

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Ep 71: Most GPs Get This Wrong: The Must-Know Truth Before You Buy or Build with Ronnie Earl

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Ep 70: How To Make Universal Bulk Billing Work (Without Burning Out)

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Ep 69: The 60-Consult Myth: Work Smarter, Not Harder in Your Clinic

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Ep 68: You’ve Built This Clinic; Now You Might Be the One Holding It Back with Emily Yvon Carroll

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Ep 67: The November Choice: One Decision That Will Define Your Practice for the Next Decade

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Ep 66: He Wasn’t a GP But He Used the Clinic’s Cash Flow to Build a Property Empire with Phil Brown

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Ep 65: 100% of Billings, 0% of Freedom: Why GP ‘Ownership’ Isn’t What You Think

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Ep 64: The Clinic Was Running Well —Then This Business Manager Raised the Standard for Everyone with Karlea Wootton

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Ep 63: Golden Handcuffs: How “Success” Is Secretly Trapping GP Owners

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Ep 62: From One GP and Zero Confidence to Seven Doctors and a Thriving Team: Cass’ Story

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Ep 61: The P&L Doesn’t Lie: Why Financial Clarity Is the Foundation of Freedom

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Ep 60: Buying the Wrong Practice Will Break You — Here’s How to Spot It Before It’s Too Late

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Ep 59: If You Can’t Recruit a GP, Listen to This with Claire Ponsford from Wavelength Medical Recruitment

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Ep 58: The $750K Misdiagnosis That’s Quietly Killing Your Practice Dream

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Ep 57: Burnout, Betrayal, and the $1 Sale with Dr Nerida McDonald

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Ep 56: One Payroll Mistake Away From Disaster: The HR Trap That Could Sink Your Practice with George Sotiris

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Ep 55: CCM Is Coming: Will Your Clinic Collapse or Adapt?

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Ep 54: The Harsh Truth No One Tells GP Owners About Building a Dream Practice — Until It’s Too Late

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Ep 53: From Sleepless Nights and $5-an-Hour Jobs to Building a GP Legacy with Dr Ajay Koshti

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Ep 52: The Financial Five-Star Team Every GP Owner Needs in 2025 with Paul Copeland

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Ep 51: The Shortcut to Smarter Decisions, Higher Profits, and Less Stress as a GP Owner

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Ep 50: From 2 GPs to 13 in a Decade; A Journey by Two Fabulous Female GP Owners with Dr Petrina Barson & Dr Arete Kouteris

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Ep 49: The 12.5% Bulk Billing Incentive Is a Trap — Here’s What GP Owners Need to Know

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Ep 48: The Metrics Powering Australia’s Top GP Clinics with Chris Smeed

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Ep 47: The #1 Mistake Holding General Practice Owners Back (And How Coaching Fixes It)

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Ep 46: Mastering Financial Systems in General Practice: Build and Maintain a Profitable Clinic with Ryan Sela - Part 2

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Ep 45: Mastering Financial Systems in General Practice: Build and Maintain a Profitable Clinic with Ryan Sela - Part 1

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Ep 44: Don’t Let Circumstance Steal Your Clinic with Caroline Holland - Docinsure

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Ep 43: The GP Pay Debate: Stop Playing Into Their Hands!

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Ep 42: Labor Promises ‘Free’ General Practice—What This Means for Your Business

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Ep 41: Offshore Admin Teams: Separating Myths from Realities in General Practice

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Ep 40: The Highs, Lows, and Lessons of General Practice: Sachin’s Story

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Ep 39: The Highs, Lows, and Lessons of Clinic Ownership: Todd's Story

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Ep 38 - Maximising Nurse Performance Through Training: Lessons from an Expert

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Ep 37 - The Hidden Costs of Ownership: The Hats You Wear but Aren’t Paid For

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Ep 36 - Too Busy to Succeed? How To Find Time To Transform Your Practice

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Ep 35 - Can You Afford to Wait? The Cost of Doing Nothing in Your Practice

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Ep 34 - Turning Headwinds Into Tailwinds - Thriving in Turbulent Times for General Practice

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Ep 33 - Navigating Headwinds: The Challenges Facing General Practice in 2025

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Ep 32 - The Year-End Trap: 3 Mistakes Practice Owners Make (and How to Fix Them)

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Ep 31 - Slick Systems To Impress Your GP Team - Marcus Wilson(CEO - Surgical Partners)

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Ep 30 – Phone Systems that Scale with Richard Boothby (Director - Switch Telecom)

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Ep 29 – Running your Practice from the cloud. Daniel Church (Founder & Managing Director DJC Systems)

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Ep 26 – The Power Of Branding To Attract Doctors and Patients with Lee Selsick(Co-Founder at Next Brand)

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Ep 25 – GP Recruitment – Stand out in a GP Drought with Claire Ponsford(Co-Founder and owner – Wavelength International)

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Ep 24 – Consulting Rooms for GSD with Mike Watson(Founder and Director - Design Doctors Australia)

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Ep 23 – Waiting rooms that WOW with Mike Watson(Founder and Director - Design Doctors Australia)

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Ep 22 – Wealth & Value Creation through Practice Ownership with Paul Copeland(Director - William Buck)

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Ep 18 - Enticing Entrances with With Mike Watson(Founder and Director - Design Doctors Australia)

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Ep 16 - Know Your (MBS) Numbers

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Ep 15 - Clinic Design That Attracts GPs and Patients With Mike Watson(Founder and Director - Design Doctors Australia)

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Ep 14 - Common Pain Points in Privately Held Clinics

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Ep 13 - The Accounting Roadmap with Paul Copeland (Director - William Buck)

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Ep 12 - What position does accreditation occupy in your practice?

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Ep 11 - I don't need coaching

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Ep 10 - The Value of a mastermind advisory team

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Ep 9 - The importance of a dream team

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Ep 8 - Business Fundamentals for Privately-Held Practices - CLINIC101

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Ep 7 - Who is the customer when it comes to a clinic?

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Ep 6 - What Right Do We Have to Talk to You About Scaling Your Practice?

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Ep 5 - Fundamentals of Privately Held Clinics in Australia

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Ep 4 - How do I Ensure Improvement of My Practice Performance?

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Ep 3 - Viability of General Practice! What Should We Do Today to Be Around Tomorrow!

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Ep 1 - The Importance Of Running Your Clinic Like a Proper Business