Success Confidentials

✅  Steal our complete social media system in upSKILLery here: https://www.upskillerylms.com/social-media-program You see doctors on social media with hundreds of thousands of followers and millions of views - yet you personally find them unprofessional, unlikable and even cringy at times. Meanwhile, you're working hard to gain trust and build credibility... and your videos are getting a few thousand views, and your follower count isn't exploding. What gives? Do you copy their strategies? Here's the difference: it's all in your goal. Is your goal to:➡️ become a 'medical influencer' and gain brand deals? (Think the dentist that has videos sponsored by Colgate.)➡️ grow your practice - generate local patientsIf your goal is the first, then yes there is an element of polarity that contributes to going 'viral' and gaining followers en mass. If your goal is - like most doctors we work with - simply to grow your practice and patient base locally, then your strategy is going to be much different than these influencer doctors or providers. Harvard psychologists say that we as humans instantly judge someone by: ✅ do I like you? (warmth) ✅ do you care about me? (attentiveness)✅ can I trust you? (credibility) This certainly applies to our scroll and the content we put out there. Showing your passion on social media and giving your audience what they need to make this three part judgement is what will connect with real people in your community who will become real patients in your doors. In contrast, you don't necessarily have to win this same judgement to gain a follow if you're looking to influence - in that case the more shocking, surprising and polarizing you are the better! Your audience is only following you for your content and would never choose you as their provider - and that's ok, because that's not the goal. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials⬆️ Subscribe so you never miss a hot topic and quick win for your practice.👍 If you found this insightful, hit the LIKE to let us know it resonated.💬 Let us know in the comments your perspective and any topics you'd like to see us tackle!🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

✅  Steal our hiring & onboarding system in upSKILLery here: https://www.upskillerylms.com/course/hiring-social-media-coord Hiring for this role changed everything for this real practice last year. (real case study)📈 (real case study) Through using our hiring/onboarding/training program, this practice brought on a social media/marketing manager and in under 6 months on social media alone: ✅ reaching 300% more people!✅ getting more leads: +20% YOY✅ spending less: -25% YOY cost per lead We get it, we were in your shoes once upon a time in our own premium healthcare practice. Here's our story: ➡️ FIRST: We tried EVERYTHING (agencies, DIY) and figured out what worked. We generated $2 Million in annual cash pay revenue JUST from social media alone. ➡️ SECOND: We created a system and hired a social media coordinator with a real job description, responsibilities, tasks, reporting and accountability. ➡️ THIRD: We laid it all out in a blueprint for success so YOU don't have to reinvent the wheel, and you can not only get help but see real growth. Win-win!📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials⬆️ Subscribe so you never miss a hot topic and quick win for your practice.👍 If you found this insightful, hit the LIKE to let us know it resonated.💬 Let us know in the comments your perspective and any topics you'd like to see us tackle!🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

✅  Steal our goals calculator here https://www.upskillerylms.com/course/pipeline-calculatorWhen we got clear (and granular) about our goal #s, communicated expectations, and obsessed about how to improve each conversion point, the results blew us away in our own practice: we added $1Mil in cash pay revenue in one year, with no extra ad spend. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials⬆️ Subscribe so you never miss a hot topic and quick win for your practice.👍 If you found this insightful, hit the LIKE to let us know it resonated.💬 Let us know in the comments your perspective and any topics you'd like to see us tackle!🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

✅ Get our entire social media success program in upSKILLery here:https://www.upskillerylms.com/social-media-program Do NOT waste your time creating and posting videos if you're making this mistake! It keeps views low and watch time short - and worst of all, makes people tune you out.📨 Become an insider and subscribe for additional insights and inspo:https://www.thepatientwhisperers.com/successconfidentials⬆️ Subscribe so you never miss a hot topic and quick win for your practice.👍 If you found this insightful, hit the LIKE to let us know it resonated.💬 Let us know in the comments your perspective and any topics you'd like to see us tackle!🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

✅  Steal all of our secrets to success in upSKILLery here: https://www.upskillerylms.com/browse Do NOT book a photo/video shoot until you know what is a waste of money vs an invaluable investment! 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ⬆️ Subscribe so you never miss a hot topic and quick win for your practice. 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Let us know in the comments your perspective and any topics you'd like to see us tackle! 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call: https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

Are potential patients turned off before they even get in the door? Why a secret shopper on your practice is the easiest and best way to find out. ✅ Available Resources: SECRET SHOPPER by The Patient Whisperers https://www.beapatientwhisperer.com 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

Did you know 60% of people read FAQs when they're considering a procedure, service or product online?!? We're sharing what is killing your conversions (turning them off and away) and what you can change NOW to nurture that interest into ACTION! ✅ Available Resources: GUIDED EXERCISE - Define Your Brand Differentiators & Understand Your Consumer https://www.upskillerylms.com/course/brand-exercise 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

💥 Reputation damage or recovery? How we handle upset patients has a huge impact on our revenue and reputation as a practice. One unhappy negative review can drive 22% of patients away and 90% of people will change their mind about a referral if the provider has bad, poor, or weak reviews. ✅ Available Resources: *Just Dropped* in our appWeekly Microlearning: 🪷 Soothing the Upset Patient 8-Week Series 🪷 https://www.upskillerylms.com/course/demo-weekly-soft-skills ✨ DEMO the upSKILLery™ app: ✨ Go to Apple or Android app store, search "upSKILLery" ✨ Create a login (free) ✨ Demo a few weekly upSKILLs 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

The New York Times said this year that 🔍 "TikTok is the new search engine for Gen Z." People are more than ever turning to social media to research procedures and services. We must be part of the narrative to help our potential patients avoid misinformation and find credible guidance. Find out what you can do NOW to reach your audience before they're turned off by posts that don't represent accurate information. ✅ Available Resources: Social Media Training Program https://www.upskillerylms.com/social-media-program Social Media Ads Guide https://www.upskillerylms.com/course/social-media-ads Browse All https://www.upskillerylms.com/ 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know.📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

It's not the social media that's not working. We hate to break it to you, but it's you. But it's ok! It's not really you, you're just missing some pieces to the puzzle. ✅ Available Resources: Social Media Training Program 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know.📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

Being great on camera is a learned skill. Unless you're Gen Z, give yourself a break if it doesn't come naturally! Most of us didn't grow up seeing ourselves on camera in video calls and posting our life on social media. If you don't feel comfortable filming content, it's not your fault. The great news? Anyone can learn to be great in videos. To succeed on social media, as healthcare experts in our industry, being on camera is becoming difficult to avoid. We've helped countless healthcare professionals go from awkward to confident in their social media videos - it's one of our favorite things! ✅ Available Resources: Social Media Training Program 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

This is a common question we're asked during social media coaching: do you post awareness days, weeks, or months on your practice's social media? And if so, which do you observe? We've got you covered. ✅ Available Resources: Social Media Training Program 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

Patients that are ALREADY in your doors for routine services offer HUGE revenue growth for your practice. 📈  They already have a relationship with you and have established a level of trust, so they're at the bottom of that funnel of conversion IF there's training and a system in place to refer and convert into those premium, out-of-pocket, cash-pay procedures, products or services.  🎉We're sharing how we grew internal referrals by 500% in one year and added an extra 1/2 a million to our bottom line our last year in practice by focusing on this revenue stream. ✅ Available Resources: Soft Skills & Conversion Training Programs 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

This is what separates practices who are thriving on social media and seeing BIG results, and those that are struggling: join us for a simple mindset shift. ✅ Available Resources: Social Media Training Program 👍 If you found this insightful, hit the LIKE to let us know it resonated.💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

Our best protection ❤️‍🩹 in healthcare is soft skills - yet it's the most neglected skillset. How they feel treated by our providers and team is the #1 reason for online reviews (positive OR negative) and is the #1 reason people file malpractice claims. ✅ Available Resources: Soft Skills Team Training Programs 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

We do a lot of secret shoppers and we almost always uncover a process or communication that leaves management saying "They said what?!?" We get it, this happened to US in practice once upon a time. It was a painful yet incredibly helpful process to uncover just how many things we 'thought' were happening or being communicated to potential patients, but in reality were not. Join us to find out: what we did about it how we created a system that worked and was sustainable Secret Shopper Exercise for consistent patient communication and efficient processes - that increased our conversions big time! ✅ Available Resources: 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

💬 Why your reply is crucial to *BOTH* positive and negative reviews: Studies show that businesses that respond to reviews are nearly 2x as trustworthy as those that don’t(1) and 55% of people feel responding to reviews is the top factor that makes them feel positively about a business.(2) ✅ Available Resources: Online Patient Reviews: Our System for Success | How to get raving online patient reviews and set up a program for success! (We've tried it all, and this is what actually worked.) https://www.upskillerylms.com/course/online-reviews 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you. (1) Google; (2) Bright Local

✅ Available Resources: Practice Magazine Template (Canva) 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

What is MAXIMUM 'word-of-mouth' for a healthcare practice? Patients mentioning their results and experience with your practice when: A) talking to friends and family B) broadcasting it to everyone they know C) all of the above Correct answer is 'C'! You know nothing compares to a lead or patient referred to us by someone they know, but how do our patients tell EVERYONE? HINT: it's by posting it to their entire network social media. But how do we get them to do that?!? Join us today to find out! ✅ Available Resources: Patient Advocate Program Training + Guide 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

📍User Generated Content(UGC): Content created by every day patients (people!) for YOU to leverage across YOUR prospective patient's journey via YOUR marketing channels: practice social media profiles, social ads, website, landing pages & lead pipeline. 💡Why is UGC powerful? Recent Stackla consumer data shows that people find UGC to be 'much more influential' than other kinds of marketing content, with 80% saying it impacts their buying decisions. ✔️ How do you use it? It's social proof (see episode 75): It's an authentic endorsement and provides patient point of view representation to resonate with your potential patient through your marketing funnel. ✅ Available Resources: Get our UGC Patient Advocate & Content Creation Guide! DM us "UGC" for info. 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

❓Do you know the one question that can DETER negative reviews?!? It's a game changer, PLUS it will tell you everything about your patient experience and how to make it better. (Even if you’re already great!) ⭐⭐⭐⭐⭐WHY is this so important? Studies show: 👉 over 60% of people say they've avoided doctors due to negative reviews.(1) 👉 a single negative review can drive away up to 22% of patients looking for a provider(2) 👉 72% of patients use online reviews as the first step to finding a doctor.(3) ✅ Available Resources: Get Our Complete Online Reviews System HERE https://www.upskillerylms.com/course/online-reviews 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 (1) NRC Health Research ; (2) Bright Local ; (3) Master Patient Experience Survey 2020 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

⛰️ It's a hill we're willing to d*e on 😆 But seriously, do we want CRAZY results from social media that brings BIG growth for our practice bottom line or not? Forbes recently released the top 9 jobs in marketing and coming in at #4: 👉 Social Media CoordinatorIt's a real job with a real skillset. We can't expect to get great results without the right person running the show. ✅ Available Resources: Social Media Success Program https://www.upskillerylms.com/bundle/social-media-the-complete-foundation 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

🎶 Your patients are a captive audience: we can educate or entertain them, but either way - it has to feel enjoyable. Nothing is neutral: your reading materials music what's playing on TVs Practice Magazine Template (Canva) will have either a positive or negative effect on your patient's mood and mindset. ✅ Available Resources: 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

🌷 Practice Ambiance: it's the 3rd most important factor for patients considering you! Do you appeal to your patients senses? 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: Secret Shopper Assessment (inquire) Pipeline Guide https://www.upskillerylms.com/course/pipeline 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

Does your team huddle? 🙌 This simple practice changed our culture. Communication is one of the top things team members say they want more of. Make it fun! Find out how we ended our huddles with a laugh: research links happiness and productivity - showing a 12% boost! Laughter "fast tracks networks in the brain to help you concentrate and focus" according to Daniel Sgroi, an economics professor at U.K.'s University of Warwick, CNBC. 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

📞 You're losing up to half of your potential patients if the competition can answer their questions on the phone before you do. 💥 76% of people will skip leaving a voicemail💥 85% will not attempt to call back💥 88% of those surveyed said they actively chose the phone over other contact methods 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: Secret Shopper Assessment (inquire) Pipeline Guide https://www.upskillerylms.com/course/pipeline 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

Education is one thing, but don't turn off your potential patients 🥴 when they're in the curiosity stage! 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: 90-Day Social Media Training Program 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

💰 $2 Million/year is what we added to our bottom line from social media. We know it works. So does the marketing world: Social media recently overtook paid search as an advertising channel, growing 25% YoY and exceeding $137 billion (just edging out search’s $135 billion)! 👉This is for: You if you're using social media and wondering if you should start spending $$$ 🎙️ We're talking about: Why organic 'free' posting will only get you so far 💥 This is important because: You don't want to waste time and effort showing up to hundreds of people when you can take that same time/effort and reach hundreds of THOUSANDS. ✅ This will help you: Use social media with MAX results. 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: Social Media Assessment + 90 Day Social Media Success Program 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

💛 If 95% of spending decisions are made in the emotional area of the brain* then it doesn't really matter if your practice IS the best, if it doesn't FEEL like it is. 👉This is for: Anyone wanting to grow specialty cash pay services and procedures 🎙️ We're talking about: WHY we focus so much on emotions, and how 'touchy-feely' gets written off too often in healthcare 💥 This is important because: Perception is reality, and it's up to us to control it ✅ This will help you: Rethink how you shape perception - online AND in your practice 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: Online Review/Assessment + Team Training 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 *Gerald Zaltman, Harvard Business School Professor, How Customers Think: Essential Insights into the Mind of the MarketIf you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

📈 Landing pages with 1 or more types of social proof lift conversions by over 52%! 📈 If your marketing is missing social proof, or you're not sure what it is, watch this! 👉This is for: Anyone wanting to boost cash pay revenue through marketing 🎙️ We're talking about: The psychological phenomenon called Social Proof 💥 This is important because: Understanding this and how to use it is crucial to winning over today's potential patient ✅ This will help you: Find gaps in your own social proof so you can appeal to various patient types 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: Online Review/Assessment + Team Training 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

The question everyone ends their patient encounter with: "Do you have any questions?" We're revealing why this is the worst question - and what the game changing question is that we replaced it with! 👉This is for: YOU if you want to increase cash pay conversions in your practice🎙️ We're talking about: the most powerful way to end your consultations 💥 This is important because: this one question will give you the information you need to guide the patient through their unspoken roadblocks and hesitations ✅ This will help you: better understand your patient's hesitations, so you can help them overcome them 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: Soft Skills + Conversion Training Program 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

You're familiar with the term 'going viral' on social media: but what does that mean for us as a practice or healthcare expert?!? 👉This is for: You, if you're tired of posting on social media to just your followers 🎙️ We're talking about: How and why going 'viral' should be part of your strategy 💥 This is important because: This type of content reaches a part of our potential patient market that is NOT responding to ads ✅ This will help you: Reach MORE people on social media for brand awareness and ultimately, more patients 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: 90-Day Social Media Success Program 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

You're familiar with the term 'going viral' on social media: but what does that mean for us as a practice or healthcare expert?!? 👉This is for: You, if you're tired of posting on social media to just your followers 🎙️ We're talking about: How and why going 'viral' should be part of your strategy 💥 This is important because: This type of content reaches a part of our potential patient market that is NOT responding to ads ✅ This will help you: Reach MORE people on social media for brand awareness and ultimately, more patients 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: 90-Day Social Media Success Program 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

The dreaded negative online patient review: 😨 how to handle it and even get it taken down! ⭐⭐⭐⭐⭐👉This is for: everyone with online patient reviews 🎙️ We're talking about: what to do when that low star rating comes through 💥 This is important because: 90% of consumers also will frequently change their mind about a referral if the provider has bad, poor, or weak reviews and a single negative review can drive 22% of patients away. ✅ This will help you: Identify gaps in your online review protocol (if you already have one in place) or prioritize creating an online review protocol (for both positive and negative reviews) BONUS: how we were successful at getting patients to remove negative reviews themselves - and how you can too. 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: Online Assessment Our Online Review Growth System (with Response Protocol!) 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

Think of ‘online reputation’ as just online reviews? Today's actual online ‘reputation’ includes brand perception which extends into wherever people are online - which, as we know, is on social media. 👉This is for: everyone who wants to grow their brand reputation 🎙️ We're talking about: the different roles online reviews and social media play 💥 This is important because: we need to know where to focus our time and effort in our practice's brand building efforts ✅ This will help you: prioritize your resources 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: Online Assessment 90-Day Social Media Success Program Our Online Review Growth System 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you. *1970s Study by Albert Mehrabian on Verbal vs. Non-Verbal Communication

Many times in healthcare we're afraid to talk about being driven by success. Yet if we aren't successful as a practice, we certainly cannot take care of the patients who need us - or our people. 👉This is for: practice owners or leaders 🎙️ We're talking about: what fuels us and our decision-making & how we define our 'success drivers' 💥 This is important because: when our focus and passion are disproportionate in one area or another, we'll never be as successful as we can be ✅ This will help you: stop and think about your own perspective - and where you are investing your resources 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: Goals Session 1:1 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

We added over $1 Million in cash pay revenue our last year in practice through *new* inquiry follow-up protocols. It's all in the conversation. 👉This is for: anyone who wants to increase revenue without adding marketing spend 🎙️ We're talking about: essentially what happens AFTER someone new inquires about your procedure or services through a-phone call-web form-self test-direct message on social media-comment 💥 This is important because: you've already invested $$$ into this potential patient and they've made it through 3 conversions: encounter, interest & inquiry. Don't lose them now. ✅ This will help you: re-assess your 'conversation' or 'pipeline' after new inquiries to make sure you're not throwing your marketing dollars away by losing leads in this stage of decision or conversion - when they're deciding if they make it in your DOORS or not. 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: Secret Shopper Assessment Our Inquiry Pipeline Program Guide 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

Social media in your premium healthcare practice is a long term, committed relationship - not a fling. Your results are only as good as what is happening NOW on your accounts. 👉This is for: YOU if you want to get great results on social media 🎙️ We're talking about: the content being posted, the person behind it and the brand strategy that drives it all 💥 This is important because: you need a sustainable program and investment that lasts ✅ This will help you: understand where to invest when it comes to social media 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: Social Media 90-Day Success Program 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

What Converts 📈 Outcomes, Features or Benefits? 🤔Caption:  If 95% of spending decisions occur in the emotional area of the brain(2) how do we make sure that we are appealing to emotions for our potential premium patients to convert? 👉This is for: YOU if you want to increase conversions and grow your cash pay procedures. 🎙️ We're talking about: the difference between the BENEFITS of our procedures/services and the FEATURES or OUTCOMES 💥 This is important because: People aren't willing to invest in cash pay procedures unless they can feel and taste the benefits. ✅ This will help you: Turn facts into feelings online to get MORE premium patients into your practice Find the gap in your phone team's training on conversations that turn inquiries into patients Know how to resonate with patients in your chair for higher premium conversions Online Consumer Assessment Secret Shopper Assessment Soft Skills Virtual or On-Site Team Training 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you. (2) Gerald Zaltman, Harvard Business School Professor, How Customers Think: Essential Insights into the Mind of the Market

Studies show that this fear is irrational and one of the core elements in human anxiety. 👉This is for: YOU if you are a healthcare professional, marketer, leader or practice owner 🎙️ We're talking about: what research calls "one of humanities fundamental fears" - the Unknown 💥 This is important because: This is what a) stops our potential patients from calling/filling out form/coming inb) keeps them from understanding or absorbing information in your practice ✅ This will help you: Increase new patients in the door from higher social media and online conversions Increase conversions IN your practice TO premium procedures Elevate your patient experiences Online Consumer Assessment Secret Shopper Assessment Soft Skills Virtual or On-Site Team Training 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are  a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

🤫 The secret to giveaways that MADE us millions. 👉This is FOR: Practices that want a QUICK influx of leads/patients! 🎙️ We're talking ABOUT:  Giveaways - the difference between 'meh' and 'wow' results! 💥 This is important BECAUSE: Giveaways that are missing a few key elements for success are a waste of time, resources and can actually work against you. (We don't want that!) ✅ This will HELP you: Re-think your current giveaway strategy Succeed NOW (even if your giveaways have flopped in the past) Bring in a QUICK influx of leads - and patients IN the door Hit the EASY BUTTON: 🛑 Get our complete guide to giveaways: the exact system that made us millions. Save yourself a lot of time and effort! 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.

If you have a self-test or quiz: DO NOT miss this episode!Your Self-Test is Burning Leads 🔥 and Losing $$$: How to fix it! 🧯Online assessments seem to be our thing lately for premium healthcare practices, so as usual, we're sharing so YOU can benefit! 👉This is FOR: Practices that have a self-test or quiz (or are thinking of adding one!) 🎙️ We're talking ABOUT:  What turns a regular self-test into an emotional and educational lead nurture 💥 This is important BECAUSE: If you have a normal self-test, you're BURNING leads (which no one wants) and the ones you DO get are most likely low quality (ask your counselors!) ✅ This will HELP you: Get More Leads See A Better Lead Quality: Higher Lead Conversion Rates and More Patients On Your Schedule Online Consumer Assessment GUIDE to The Ultimate Quiz or Self-Test 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know.📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources:  🖥️ Find out if we can help your practice! Hit us up in the DMs with what your big goal is right now or follow the link in bio. Or Hit us up with what your big goal is right now: https://lp.constantcontactpages.com/sl/U8h9vCw/thepatientwhisperersinfoSchedule A Free 30-minute Synergy Call: https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.

If you have a self-test or quiz: DO NOT miss this episode!Your Self-Test is Burning Leads 🔥 and Losing $$$: How to fix it! 🧯Online assessments seem to be our thing lately for premium healthcare practices, so as usual, we're sharing so YOU can benefit!👉This is FOR: Practices that have a self-test or quiz (or are thinking of adding one!)🎙️ We're talking ABOUT:  What turns a regular self-test into an emotional and educational lead nurture💥 This is important BECAUSE: If you have a normal self-test, you're BURNING leads (which no one wants) and the ones you DO get are most likely low quality (ask your counselors!) ✅ This will HELP you: Get More Leads See A Better Lead Quality: Higher Lead Conversion Rates and More Patients On Your Schedule Online Consumer Assessment GUIDE to The Ultimate Quiz or Self-Test 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources:  🖥️ Find out if we can help your practice! Hit us up in the DMs with what your big goal is right now or follow the link in bio. Or Hit us up with what your big goal is right now: https://lp.constantcontactpages.com/sl/U8h9vCw/thepatientwhisperersinfo Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.

How to increase website conversions: guaranteed.The #1 Website Mistake 🌐 Are You An Offender? When we do online assessments for premium healthcare practices, we see this ALL the time. What's tragic, is that you can be the BEST and most WONDERFUL practice in 'real life,' but if it's not translated through powerful images online, you're going to miss out on massive revenue and new patient volume. 👉This is FOR: Practices that want MORE new patients from their website traffic. 🎙️ We're talking ABOUT:  Professional photos and videos: It's more important than you may think! 🖥️ How you look and feel online - specifically your website and facebook cover.💥 This is important BECAUSE: Subconsciously, people are judging your first impression online by three things. Do I like you? Do I trust you? Do you care about me? ✅ This will HELP you: Translate how special you and your practice are in person, to the online viewer Convert more viewers from online traffic, to inquiries, to patients Start your connection right away and stand out from the stale, typical practice website Social Media Assessment Online Consumer Assessment In this episode, we reference Episode 51 - Do I Like You? which goes hand in hand! If you missed it: https://youtu.be/m7o_le-IV9c?feature=shared 👍 If you found this insightful, hit the LIKE to let us know it resonated. 💬 Share in the comments your perspective and any topics you'd like to see us tackle! 👉 Subscribe to stay in the know. 📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials ✅ Available Resources: 🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07 If you are  a visionary eye care, ophthalmology, optometry, aesthetics, plastics, DPC or premium concierge medicine practice owner, leader or marketer, this is for you.