Wisdom Of Wrench Podcast

The biggest threat to your home service career is freezing when heavy stress hits. You must train your mind to never give up using the KMF method to beat anxiety and keep moving forward.In episode 67 of the Wisdom of Wrench podcast, host Kevin Comerford and co-host Amanda Meyer reveal how to build true emotional maturity when everything goes wrong. You will learn simple coping mechanisms to handle hard financial, relationship, and health problems without losing your momentum. Taking action is the ultimate cure for feeling stuck or overwhelmed as a leader. Watch the entire episode right now to master your thoughts and protect your business and your family.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup

Zach Mills went from Army infantry to over four million dollars in HVAC installed sales in just three years. In episode 66 of The Wisdom of Wrench Podcast, host Kevin Comerford sits down with one of the top service technicians in the country to find out exactly how he did it.Mills breaks down the mindset shift that changed everything for him, why he treats every single maintenance call as an opportunity, and how he builds real trust with homeowners through honest communication, humor, and the right questions. He talks about what he learned from Dale Carnegie, how he surrounds himself with greatness, and the simple habits that helped him generate massive tech lead revenue as a comfort advisor pipeline at Morris Jenkins.Whether you are a newer technician trying to grow or a veteran looking to push past a plateau, this one is worth every minute. Hit play and see what is possible when you stop being robotic and start being real.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - $4M HVAC Tech Story: “Every Call Is an Opportunity”0:32 - WOW Podcast Intro + What “Tech-Generated Lead Revenue” Means1:50 - Meet Zach “Mills” Mills: \#2 in the Country at Morris Jenkins3:58 - Army to HVAC: Why He Chose the Trades (Not College)8:13 - Starting with Almost No Training: Learning Fast on the Job9:22 - Why He Switched to Morris Jenkins (Work-Life Balance + Support)11:59 - Year 1 Reality: “Middle of the Pack” to Breakout Potential15:07 - The Breakthrough Formula: Mentors + Books + Immediate Implementation19:34 - Communication That Closes: Likeability + Answer Questions with Questions23:29 - Who You Hang Around Matters: Avoid Complainers, Chase Greatness28:30 - 2025 Mindset Shift: Dig for the “Why” + Get Permission to Advise33:45 - How to Not Be Robotic: Humor + Being a Real Person40:03 - Staying on Top: Ruts, Self-Accountability, Control the Controllables53:37 - The 50/50 Rule: Talking vs Working (Education Builds Trust)56:42 - Language That Sells: “We/Us” + “Investment” + Fit the Homeowner’s Plan1:01:02 - Creating Urgency Without Pressure: Photos + “Stay in Control” Framing1:06:56 - The “Test Call” That Became 3 Systems + Ductwork + Generator1:09:21 - Kevin’s Recap: The 5 Biggest Takeaways to Copy Today1:16:04 - Final Words: Bigger Future, Keep Running the Play

Your biggest sales mistake happens the exact second you stop listening to your team member and start planning your reply. This bad habit kills trust and ruins company culture in home services.In episode 65 of The Wisdom of Wrench Podcast, host Kevin Comerford and co-host Amanda Meyer reveal why empathic listening is the true secret weapon for your business and family.Watch the full video to learn how to avoid the one upmanship trap and use psychological air to lead a better team. Discover how to diagnose problems first and build deep trust with every single conversation.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - The Secret Weapon of Sales: Why We Stop Listening0:44 - Welcome to The Wisdom of Wrench Podcast1:16 - What Is Common Service Language? Building Company Culture2:44 - Stephen Covey's Habit 5: Seek First to Understand4:31 - The Optometrist Trap: Why You Must Diagnose Before You Prescribe6:22 - Are You a "Loud Thinker"? The Danger of Autopilot Conversations8:46 - How to Stand Out: Why Focus is Your Ultimate Superpower10:31 - The One-Upmanship Mistake: Are You Ruining Everyday Conversations?12:58 - Real-Life One-Upmanship: Amanda’s Surprising Pregnancy Story15:30 - Why Are We Bad Listeners? The Massive Gap in Our Education System16:50 - What Is Empathic Listening? Empathy vs. Sympathy Explained18:26 - The Question-to-Statement Ratio: A Simple Trick to Be More Interesting21:40 - Crockpot vs. Microwave Listening: Why You Need to Embrace Dead Air24:02 - What Is Psychological Air? The Surprising Key to Unlocking Your Team26:53 - The Ronald Reagan Leadership Strategy: Asking Questions to Empower28:39 - How to Improve Customer Service: The Call Center Script Trap31:07 - How to Close More Deals: The Ultimate Empathic Listening Sales Hack33:23 - The Installer's Secret: Creating Clarity and Client Satisfaction34:56 - Episode Recap: Transform Your Leadership With One Simple Rule

The home service industry has never seen a wilder celebration than the 2025 GOAT Awards in San Diego. Get ready to witness the absolute best live performance in company history and relive the ultimate Wrench Group party.In episode 64 of the Wisdom of Wrench podcast, Kevin Comerford and Amanda Meyer recap the unbelievable weekend. They take you on a fun journey from the humble beginnings of the very first awards show to the massive success the team shares today.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters0:00 - 2025 GOAT Recap & Secrets!1:26 - How We Started: The Shocking First GOAT Awards Story4:13 - Who Are the Best in Home Services? (The Elite 5-Year Winners)6:42 - What Happens at a VIP Wrench Party? San Diego Trip Details8:59 - Is This the Best Drone Show Ever? (Mind Blown!)10:41 - How Top Pros Relax: Morning Yoga and Pool Time Fun14:00 - How to Turn a Work Truck Into a \$1.75 Billion Business!16:37 - What Did Tony Hawk Say? His Secret to Winning at 5018:18 - The Most Epic Live Rap Performance You Have to See!

A single lead generator produced over $2.2 million in HVAC and water system sales from one of the hardest places to sell. This episode reveals her surprisingly simple method for success inside Costco. If you work in home services, you need to hear this.In episode 63 of The Wisdom of Wrench Podcast, host Kevin Comerford sits down with Susan Haws, the number one lead generator in the country. She shares the real strategies that work for generating appointments in a high-traffic environment. Learn how to identify ready-to-buy customers, start conversations that lead to sales, and handle constant rejection. This is a masterclass on the sales mindset needed to thrive.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧 Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup

Forget "safety first." A real safety culture in your home service business comes from one powerful idea that gives every single employee the authority to protect themselves and their team. This single mindset shift ensures everyone gets home safe to their families every single night.In episode 62 of The Wisdom of Wrench, host Kevin Comerford sits down with Phil Rapp, a safety leader with over 20 years of experience, to show you how to build a workplace where safety is a core value, not just a rule. You'll learn the exact steps to empower your team members, establish trust, and create a culture where everyone, from the newest hire to the top performer, takes personal responsibility for their well-being. This is the practical guide to safety leadership you need to protect your people and your business.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup

All real progress in your business and life begins with telling yourself the truth. This single act of honesty is the foundation for building trust, creating a positive culture, and becoming a leader people are inspired to follow.In episode 61 of the Wisdom of Wrench podcast, host Kevin Comerford and co-host Amanda Meyer show you how to master the “mirror moment.” This is the key to creating real growth. You will learn how to handle tough conversations, fix your mistakes, and build a team that works harder for you. This episode gives you simple, practical advice to improve your leadership skills today. Learn how to be honest with yourself and others to build a better future.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - All Progress Begins With The Truth0:52 - Welcome to The Wisdom of Wrench Podcast1:28 - The #1 Rule for Personal & Business Growth2:03 - The 3 Types of Truth That Will Change Your Life2:57 - The Mirror Moment: How to Be Truly Honest With Yourself3:50 - The "Fat Guy, Skinny Guy" Problem: Why You Lie to Yourself6:05 - Are You Cheating On Your Fitness? (The Apple Watch Lie)7:23 - A Manager's Biggest Mistake (And How to Fix It)8:29 - My Biggest Regret: How I Failed My Team By Shouting9:52 - What To Do When You're Attacked in a Meeting11:10 - Do You Want To Be Right or Do You Want To Be Rich?12:21 - The Psychological Reason We Lie to Ourselves12:45 - Are You Letting The "Worst Driver" Ruin Your Life?14:22 - Are You Worthy of Being a Leader? A Tough Question15:32 - Is Being Brutally Honest Actually Kind?16:29 - How to Criticize Someone While Leaving Them With Dignity17:55 - The Worst Way to Coach an Employee (Stop Doing This!)20:14 - How to Approach Difficult Conversations With Less Anxiety22:06 - What You Say About People When They're Not Around Matters24:03 - How to Eliminate Employee Anxiety and Build Trust26:55 - The Secret to Building a High-Performance Culture29:25 - A Story of Radical Candor That Strengthened Our Team30:29 - 3 Keys to Building a High-Performance Team31:41 - How We're Making Our Future Bigger Than Our Past

A 77% close rate on HVAC memberships is possible without being a pushy salesman. This episode exposes the simple tactic used by one of the nation's top technicians to make clients want to sign up for a service agreement.In episode 60 of the Wisdom of Wrench Podcast, host Kevin Comerford sits down with Jaken Poteat, a technician who mastered the art of selling without any high-pressure strategies. He reveals how he went from a college dropout with no trade experience to closing 341 memberships in a single year. You will learn the exact questions he asks and the way he plants seeds during a service call that make the sale a no-brainer for the customer by the end of the visit.This is the guide for any technician in home services who wants to boost their conversion rate, earn more, and still feel proud of their work. Watch to see the simple method you can start using today.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - The Secret to Selling Without Being Pushy0:41 - How This Tech Achieved a 77% Membership Close Rate2:30 - A Top Tech's Journey: From College Dropout to HVAC Expert6:54 - The Unconventional Job Interview That Changed Everything9:07 - Inside an Elite HVAC Training Program (The Stakes Were High)10:28 - What To Do When Your Coworkers Get Promoted Before You12:12 - The Turning Point: How a Mentor's Belief Ignited Success15:35 - Is Setting Big Goals a Mistake? A Different Approach18:35 - How to Sell HVAC Memberships: A Step-by-Step Call Breakdown20:11 - The #1 Question to Ask Before Diagnosing Any HVAC System22:24 - Are You Being Pushy or "Pulley"? The Key Sales Difference24:30 - "Planting Seeds": The Subtle Art of the Follow-Up25:34 - What Are the Real Benefits of a Maintenance Plan?27:01 - How To Overcome the Top 3 Objections to HVAC Memberships28:40 - Objection 1: "My HVAC System is Brand New"29:04 - Objection 2: "My HVAC System is Old But Works Fine"30:52 - How To Use Numbers to Make the Sale a "No-Brainer"32:03 - Why Being Genuine Outperforms Any Sales Tactic34:25 - How To Build Unshakeable Confidence in Your Sales Ability37:27 - You're a Fish That Doesn't See Water: The Power of Self-Analysis39:37 - The Strategy: Stop Thinking During the Call, Start Analyzing After41:32 - Final Thoughts & The Importance of a Support System42:51 - Your Future Should Always Be Bigger Than Your Past

A top HVAC technician, a two time GOAT award winner on track to earn it a third time, suddenly quit his job. This bold move revealed the surprising truth about real success and happiness in the home services industry.In episode 59 of the Wisdom of Wrench podcast, host Kevin Comerford sits down with Richard Kadotani to discuss his journey in HVAC. Richard shares why he left Service Champions where he was a top performer, what he discovered working for the competition, and the powerful lessons he learned about company culture, career growth, and achieving a fulfilling work life balance.If you are a driven professional in the trades, this conversation provides an invaluable look into making major career decisions, the importance of educating your customers, and how to build a prosperous future in the trades. Watch now to hear Richard's full story.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - Why a Top Performer Suddenly Quit His Job1:36 - Meet Richard Kadotani: A 2x GOAT Award Winner2:24 - Richard's Story: From a Small Town to a Big Career3:21 - Why I Couldn't Finish My College Degree4:33 - The Surprising Reason My Dad Wouldn't Let Me Join the Family Business5:55 - How My Dream Hobby Became a Job I Hated7:46 - What Should I Do With My Life? How to Find Your True Passion8:38 - How to Get Started in the Restaurant Industry (From the Ground Up)9:58 - My First Night as a Bartender (By Accident!)10:52 - I Opened My Dream Restaurant... Then COVID Hit12:52 - The #1 Skill You Learn from the Restaurant Business14:43 - How Do You Get a Job in the HVAC Industry?15:28 - How Much Money Can You Make in HVAC?16:39 - What Is Paid HVAC Training & Is It Worth It?18:35 - Should You Choose HVAC Install or Service?20:49 - The #1 Skill for HVAC Career Advancement22:00 - Is It Possible to Make Over USD 100,000 in HVAC?23:56 - How I Made USD 2.5 Million in My First Year25:03 - The Secret to Success? Just Educate the Customer27:32 - Is It Too Late to Get Into the Trades at 38?29:49 - A Message for Anyone Considering a Career in the Trades30:46 - The Making of a 2x GOAT Award Winner31:54 - The Biggest Lesson I Learned About High Performance33:21 - On Track for a 3rd GOAT Award... Then I Left36:31 - Why I Wanted a Selling Tech Position37:35 - How Other HVAC Companies Try to Recruit Top Techs39:27 - Do I Regret Leaving a Great Company?41:39 - What I Learned About Other Companies vs. Service Champions43:10 - The Unseen Support That Makes a Company Great44:17 - Should You Badmouth Competing Companies? (A Salesman's Guide)46:58 - What It Feels Like to Be Recruited by Another Company49:32 - Is It Better to Make a Bad Decision Than No Decision?51:04 - What to Do When Another Company Tries to Recruit You54:12 - Can You Be More Successful at a Different Company?55:09 - Why Company Culture is More Important Than You Think56:43 - The Right Way to Leave a Company (And Keep the Door Open)1:02:20 - How Has Your Performance Been Since Returning?1:03:29 - How Many Calls Should a High-Performing Tech Run?1:05:38 - Why We Give Our Best Techs the Oldest Equipment1:06:52 - The High Cost of Repairing an Old System vs. Replacing It1:08:36 - Why Our Install Speeds Are a Huge Client Benefit1:10:32 - How to Communicate Effectively with HVAC Clients1:12:24 - A Simple Way to Explain Complex HVAC Issues1:13:29 - How Much Does a New HVAC System Cost? (A Tech's Guide)1:17:21 - How I Bought a Vacation Home in Japan With My HVAC Career1:18:26 - Final Thoughts: Always Make Your Future Bigger Than Your Past

A top HVAC maintenance technician sold over $1.1 million in a single year from maintenance calls, and he's sharing his entire blueprint for success. This episode reveals the real story, habits, and mindset that turned Sam into an industry leader.In episode 58 of the Wisdom of Wrench podcast, host Kevin Comerford sits down with Sam Arias, a record-breaking maintenance technician from Cool Today. Sam shares his personal journey, from humble beginnings and overcoming adversity to developing the customer service and sales techniques that multiplied his income. Learn the secrets to building instant trust, handling rejection, and the simple strategies you can apply on your next call to improve your own results. This is a must-watch for any home service professional looking to grow their career.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - How This Technician Made \$1.1 Million in a Year1:53 - The Truth About Sam's \$1.1M Record (It's Not What You Think)3:11 - Who is Sam Arias? His Humble Beginnings5:04 - From a Phone Store to a Top-Performing HVAC Tech5:54 - How a High School Counselor Changed Sam's Life Forever7:41 - How to Overcome Adversity: Graduating with a Child10:29 - Why I Chose to Work for Cool Today (My Interview Experience)12:22 - The #1 Lesson Learned from a Millionaire Company Founder13:24 - This Is Who I Do It For (My Motivation)15:53 - The Difference a Great Manager Makes in Your Career16:16 - What Technical School Doesn't Teach You About HVAC17:19 - I Was the Worst Student, But Became the Most Successful19:16 - A Guide to Success: How to Treat Every Call Like a Good Call20:09 - Why The People You Surround Yourself With Matter22:00 - How to Stay Positive When a Call Goes Bad24:20 - The Secret to Building Instant Trust with Any Customer28:47 - How to Get Homeowners Involved in Their HVAC Maintenance30:15 - A Beginner's Guide to Selling UV Lights & Oxidizers34:32 - Is Financing a Good Option for HVAC Upgrades?39:45 - The Biggest Mistake Techs Make on New Systems42:24 - Are You Digging for Gold on Every Call?43:32 - How to Handle Rejection and Not Take It Personally46:49 - Is Friendly Competition Good for Your Performance?49:11 - Why I Went "All In" With My Company51:18 - What is Selling Out vs. Growing Up? A New Perspective54:16 - A Message to the Younger Generation in the Trades56:29 - The #1 Product That Got Me to \$1.1 Million in Sales59:45 - The Most Important Technique for Success in Home Service1:00:37 - A Summary of Sam's Blueprint for Success1:05:18 - A Final Message to All Technicians from Sam Arias1:06:35 - Always Make Your Future Bigger Than Your Past

This top HVAC salesman made $5.5 million in one year without ever going to college. He reveals the single most important thing new techs must focus on to make more money and build a high paying career from day one.In Episode 57 of The Wisdom of Wrench, host Kevin Comerford talks with Stephen Gilchrist, a four time GOAT sales award winner. Kevin and Stephen explain why gaining transactions, not just experience, is the key to building confidence and momentum. Discover the simple habits and sales process that can help you succeed faster in the home services industry. What Stephen shares in this episode is the foundation for your financial success.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - How to Build a \$5.5M Career Without a College Degree1:03 - Meet the Salesman Who Increased His Income 20x2:44 - The "Dude" Mentality: What It Takes to Be a Top Performer3:48 - Stephen Gilchrist's Origin Story: From Lumber Yard to Sales Legend5:57 - Do You Need a Degree to Succeed in the Trades?7:37 - The Surprising Jobs of a Top Salesman's Parents9:02 - How Selling Duct Cleaning Launched a Sales Career10:45 - The #1 Mistake That Kept Him Earning Only \$50k a Year12:13 - Why He Took an Entry-Level Job After Being a Top Salesman14:10 - How to Make \$10,000 in Your First Month as a Technician14:55 - How to Get Promoted to Sales in Just 2 Months17:33 - A Guide to Upgrading Your Lifestyle (Changing Your Zip Code)22:06 - How Do You Stay Humble When You 20x Your Income?23:56 - A Bible Verse for Staying Grounded in Business & Life26:09 - The "All-In" Mindset of a Top Achiever27:17 - How to Become a Lifelong Student of Sales30:23 - How Long Does It Realistically Take to Succeed in a New Career?31:20 - The "Fall Forward" Philosophy for Overcoming Mistakes33:21 - The Power of Transactions: A Beginner's Guide to Building Sales Confidence36:17 - How to Stay Spiritually Fit as a Busy Professional39:26 - The Simple Habit That Led to a 90-Pound Weight Loss42:40 - How to Control Hunger for Sustainable Weight Loss45:31 - How to Set Yourself Up for Ultimate Fitness Success47:16 - What is the Mental Benefit of Working Out?51:13 - Why You Can't Outrun Your Fork: The Truth About Diet vs. Exercise54:01 - A 5-Step Sales Process That Closes Over 60% of Deals56:31 - The Superpower All Great Salespeople Possess58:35 - How Much Time Should You Spend Building Rapport vs. Selling?1:02:23 - Should You Tell a Client You're Going to Ask for the Sale?1:05:41 - A Proactive Strategy to Increase Your Closing Rate in the Off-Season1:07:19 - A Powerful Trick to Normalize High Prices for a Client1:09:53 - Facts Tell, Stories Sell: How to Become a Great Storyteller1:11:03 - The Most Courageous Thing You Can Do in a Sales Presentation1:13:51 - "This is How We Prefer to Do Business" - A Powerful Closing Script1:18:42 - Should You Ferret Out Objections or Wait for Them to Happen?1:22:23 - A Surprising Statistic From a Salesman Closing 70% of His Calls1:25:15 - The "Zoom Out" Method for Overcoming a Sales Slump1:28:36 - How to Calculate What You Earn Every Time You Knock on a Door1:30:33 - A Message to All Aspiring "Dudes" in the Sales Industry

Today for episode 56, hosts Kevin Comerford and Amanda Meyer reveal the final official standings of the 2025 GOAT Awards. We are celebrating the absolute top GOATs across the Wrench Group, showcasing what a full year of dedication and skill can accomplish.Witness the jaw-dropping final numbers, including HVAC comfort advisors breaking the $8 million mark and plumbing sales professionals hitting $4 million for the first time ever. These results show what is possible in the home service industry.Find out which of your peers are heading to San Diego to be crowned the Greatest Of All Time. Tune in to see who took home the goldSubscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - GOAT Awards 2025: Announcing This Year's Winners1:07 - Recruiting Award: Who Are The Top Recruiters in Home Service?1:46 - Electrical Service Award: The Technicians Dominating the Field2:40 - Plumbing Service Award: A Fierce Battle for the Top Spot3:24 - HVAC Service Award: The First-Ever Million Dollar Winner4:07 - Tech-Generated Leads (Plumbing & Electrical): Meet the \$2 Million Dollar Man5:02 - Tech-Generated Leads (HVAC): Unbelievable Records Shattered (\$4M+)6:00 - Plumbing & Electrical Win Rate: How to Make Something Happen on Every Call (99.8%!)7:03 - HVAC Win Rate Award: A Legend Takes Home His 9th Gold Medal8:00 - Technician Membership Sales: The Secrets of the Top Performers9:07 - Call Center Membership Sales: How to Sell 800+ Memberships Over the Phone10:20 - Electrical Install Award: Recognizing Consistent High-Performers11:03 - Plumbing Install Award: The \$2 Million Dollar Installers11:54 - HVAC Install Award: Meet the Exclusive 5-Time Winner's Club14:29 - Safety Award: How These Companies Achieved Zero Injuries15:32 - Sales Recovery Award: The \$5 Million Dollar Club16:43 - Lead Generation (Costco & Home Depot): How to Generate Millions from Big-Box Stores18:21 - Plumbing Selling Technicians: Meet the \$2 Million Dollar Sales Plumbers19:17 - HVAC Selling Technicians: How This Tech Hit a \$5 Million Personal Record20:14 - Electrical Sales (Comfort Advisor): How All 3 Winners Broke the All-Time Record21:55 - Plumbing Sales (Comfort Advisor): A New Record! The First to Hit \$4 Million23:06 - HVAC Sales (Comfort Advisor): Two Legends Break the \$8 Million Barrier24:56 - Final Thoughts: Celebrating the 5-Year Anniversary in San Diego

80% of your HVAC sale is made before you ever discuss price. In this powerful masterclass, industry legend Allen Smith shows why only a few simple tools are all you need to build trust and make price objections disappear.In episode 55 of the Wisdom of Wrench Podcast, host Kevin Comerford sits down with Allen Smith for a supercut compilation packed with field-tested sales secrets. Allen shares unforgettable stories from his career, proving that exploring a home’s attic and crawl space is where you find the real problems that customers will pay anything to fix. Learn how to present yourself like the sharpest pro they’ve ever met and discover the simple, low-tech methods that create an unstoppable connection with your client.This episode reveals the exact process to stop selling on brand and efficiency and start solving deep pain points your competitors will never find. If you are a sales professional in the home service industry, this is the most important video you will watch all year.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - The #1 Tool Every Salesperson Needs (It's Not an iPad) 0:51 - The 3 Questions Every Customer Asks Before Buying 1:48 - How to Mentally Prepare for a Sales Call 3:34 - The Thief That Steals Your Joy in Sales 5:31 - How to Eliminate Distractions and Win the Sale 8:03 - Is Your Cell Phone Killing Your Sales? (A Radical Approach) 9:06 - How to Dress for Success in Home Services 12:04 - The Unspoken Rules of Professional Appearance 13:33 - A Message for Sales Managers Who Avoid Tough Conversations 15:50 - The Non-Negotiable Rules for Personal Grooming 20:56 - Why Your Notepad is Your Most Powerful Sales Tool 24:15 - The 3 C's of a Successful Salesperson (Competence, Confidence, Control) 28:23 - The 3 Topics You Should NEVER Discuss With a Customer 29:19 - How to Sell the Outcome, Not Just the Product 31:09 - The Easiest Way to Lose a Customer's Trust 33:20 - The 5 Steps of a Perfect In-Home Sales Process 35:48 - The Snake in the Bathroom: A Story About Finding the REAL Problem 42:03 - Are You Looking for Gold? How to Uncover Hidden Pain Points 43:48 - The Disgusting Truth Hiding in a Customer's Return Vent 47:31 - Why Price Objections Disappear When You Find a Deeper Problem 50:20 - How to Inspect Duct Board & What to Look For 54:08 - Should You Let the Customer Watch You Work? 55:11 - How to Maintain Trust While "Upselling" 57:20 - Essential Tools for Every Home Service Sales Pro 1:02:01 - Stop Using Google! Why a Tape Measure is Crucial 1:03:49 - A Complete List of Tools to Carry on Every Sales Call 1:09:03 - How to Build a Case & Emotionally Connect with Pictures 1:12:00 - Are You Only Activating One of Your Customer's Senses? 1:15:06 - How to Present the Solution (Not Just a Replacement)

The most successful service calls happen before you even open your toolbox. Top technicians know that building genuine human trust is the secret to every big sale, not just being the best at the technical work. Your ability to have a natural conversation is more valuable than your skills.In episode 54, host Kevin Comerford brings you powerful insights from industry experts Wolfgang Kiess, Dana Barnes, Faran Eini, and David Urrutia. They reveal simple methods for creating instant rapport and making real connections with customers. Discover the communication strategies that transform a simple service visit into a lasting client relationship. Watch now to learn how to improve your customer service, earn trust on every call, and see better results today.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - The #1 Skill Separating Top Technicians from the Rest 0:31 - The Client "Trap Question" You Must Know How to Answer 1:22 - What Does It Mean to "Learn How to Human"? 2:35 - How to Have Natural Conversations with Any Client 3:50 - Do Older Technicians Have an Unfair Advantage? 4:14 - What's the First Thing a New Technician Should Learn? 5:24 - A Guide to Self-Development for Service Techs 5:49 - The Best Negotiation Book for Service Professionals 6:31 - How to Secretly Learn from Other Technicians 8:46 - What a World-Class Technician Does Inside a Client's Home 9:26 - The "Humanity First" Approach to Customer Service 11:40 - How to Build Instant Rapport in the First 15 Minutes 12:54 - A Simple Framework for Client Conversations: Safety, Needs & Wants 15:08 - What's the Difference Between a Client's "Need" and "Want"? 16:08 - How to Adapt Your Approach to Different Personality Types 18:32 - The Two Goals Every Top Technician Must Have 19:58 - Why Your Voice Tone is More Important Than What You Say 22:06 - A Step-by-Step Guide to Earning a Client's Trust 26:01 - Does Your Appearance Really Matter on a Service Call? 27:40 - The "Plumbing Doctor": A Powerful Mindset for Professionals 29:42 - Why Your Company is a Relay Race (And You Can't Drop the Baton) 31:50 - How to Constantly Keep Your Skills Sharp 33:38 - You Can't Have a New Reality with an Old Mentality 35:54 - Are You "Too Techy" for Your Own Good? 38:04 - The 2-to-1 Rule for Balancing Technical & Personal Questions 39:45 - The Secret to Getting Clients to Sell Themselves 42:56 - How to Respond to: "What Would You Do If You Were Me?" 45:40 - How to Prepare a Client for the Sales Coordination Call 47:51 - The Perfect Script to Bridge to a Sales Conversation 50:08 - The Power of Using Visual Aids (Pamphlets & Pictures) 51:02 - The Mindset You Need to Help Every Customer

Taking full ownership of your mistakes is the only path to true success. Your income, your team's performance, and your customer's happiness all start with you.In episode 53 of The WOW Podcast features host Kevin Comerford, guests Ray Dias, Steve Coletta, and Isaiah Rubio to reveal how leaders in the home service industry build an unbreakable mindset. This episode explores the power of asking "what can I do?" instead of placing blame, a simple shift that creates incredible results.This is a compilation video from multiple podcasts. Watch each of the full length interviews below (in order of appearance):1 - Ep. 14 ft. Ray Dias: https://youtu.be/HOTh25aCv0s?si=ULMQplDy9eHiiSnX2 - Ep. 10 ft. Steve Coletta: https://youtu.be/HgsoBaot7X8?si=PuPl98S54ohI9HSS3 - Ep. 14 ft. Ray Dias: https://youtu.be/HOTh25aCv0s?si=ULMQplDy9eHiiSnX4 - Ep. 31 ft. Isaiah Rubio: https://youtu.be/jrgknD8_dmE?si=K4Or_QxlcwQbguhT Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - The Unbreakable Mindset of a Top Leader 1:12 - Why a Crying Baby on a Plane is Your Fault (The Tony Robbins Mindset) 3:24 - The Leadership Paradox: Why You Must Take All the Blame & Give All the Credit 5:10 - How to Get Everything You Want in Life (The Zig Ziglar Method) 7:00 - Unbreakable: How to Close a Sale After Falling Off a Roof 8:16 - What Is The Motivation Driving a Top Performer? 9:49 - Are You Asking the Right Questions? (QBQ: What vs. Why) 12:14 - A Lesson in Ownership from a High School Baseball Game 17:05 - If It's Meant to Be, It's Up to Me: Taking Full Responsibility 18:39 - Who Is Truly in Charge of Your Company's Culture? 19:24 - The Mindset You Need to Live By "It's Up To Me" 22:30 - How to Practice Extreme Ownership in Your Daily Life 25:42 - Is It Time to Go All-In or Find a New Path? 27:02 - The #1 Mistake Salespeople Make (And How to Fix It) 29:14 - How to Explain Complex Topics to Any Customer (Simple Analogies) 31:41 - How Do You Stay Motivated After Finishing #1? 33:01 - How Top Earners Review Their Performance for Growth 34:43 - What Is Extreme Ownership? A Deep Dive 35:55 - Where Does True Ownership Come From?

This HVAC company generated over one million dollars in only 50 days by following a simple set of rules from a podcast episode. You will see how a team that was down 10 percent changed their mindset and began to win.In episode 52 of The Wisdom of Wrench podcast, host Kevin Comerford and guest Mark Stewart break down a massive case study. They talk about why 15 percent growth is the only goal that matters. You will learn about the "studcast" from Allen Smith ( https://youtu.be/mV_ymvTNoxc?si=wilwUOhF1kqSbOeZ ) formed their training, culture and helped them generate over $1M in just 50 days. Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧 Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - How to Jumpstart Your Sales Engine: A Case Study 1:22 - The 50-Day Sales Transformation Results 2:15 - Why 15% Growth is the Only Acceptable Standard 3:00 - Enterprise Rental Car: The Secret to Scalable Growth 5:06 - How to Grow Your Home Service Business by 15% 6:11 - The Lead Generation vs. Sales Performance Formula 7:50 - HVAC Sales Data: Reversing a 10% Downturn 9:11 - Achieving 14.8% Total Company Growth in 50 Days 10:04 - Is Marketing Responsible for Your Low Sales? 11:32 - 4 Pillars of a Successful Sales Turnaround 13:13 - How to Set the Tone for Company-Wide Growth 14:32 - Back to Basics: The Allan Smith "Studcast" Method 15:37 - What Does "Act Like a Boss" Mean in Sales? 16:52 - The "Circle Up" Drill: Mentally Preparing for Calls 18:10 - How to Master the Art of Note-Taking 19:00 - The Secret to Getting Clients to "Walk With You" 19:35 - Should You Take Customers into the Crawl Space? 20:24 - Million Dollar Results: Analyzing the Data 21:27 - How to Use Accountability Partners Effectively 22:41 - The "No Fluff" Rule for Sales Professionals 24:32 - Simplifying the "Run the Play" Sales Process 26:32 - Why You Shouldn't Rely on Weather for HVAC Sales 27:26 - Mindset vs. Process: Which Drives More Success? 28:18 - LFG: Planning for a Bigger Future

Driving revenue isn't the key to jumpstarting your sales engine. The secret to massive growth in the home service business is a simple rule most leaders ignore.In episode 51 of The Wisdom of Wrench, host Kevin Comerford welcomes sales driver Mark Stewart to reveal this powerful principle. Mark explains why focusing on client satisfaction over everything else is the ultimate strategy to boost your sales. He shares his proven blueprint for building a winning team culture in the HVAC and electrical trades.Discover Mark’s tough interview process for hiring committed technicians and salespeople who are built to last. Learn how he coaches his team, handles underperforming reps, and keeps his top people motivated. If you want to build a sales team that consistently wins, you need to watch this episode.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - What Is the TRUE Foundation of a Home Service Business? 1:23 - Introducing a G.O.A.T. of Home Service Sales 4:02 - Mark Stewart’s Journey: From Rental Cars to a $120M+ Business 7:37 - Why You MUST Hire Managers From Outside Your Industry 9:54 - The Mindset You Need to See Explosive Business Growth 12:43 - The #1 Most Important Metric for Driving Sales Revenue 15:36 - Is "People Over Process" the Right Way to Lead a Team? 17:46 - The "4th C" Every Salesperson Needs to Be a Champion 19:17 - How to Identify a Committed "A-Player" in an Interview 20:56 - The Correct Way to Interview: Always Be The Buyer, Not The Seller 22:20 - A Trick Question to Test a Candidate's Core Values 23:18 - "Green Flags" to Look For When Hiring Salespeople 25:21 - The Biggest Red Flags to Watch For in an Interview 26:55 - Why You MUST Make Candidates Uncomfortable in an Interview 32:22 - The Critical First Step Before You Can Challenge Your Team 35:25 - How to Know When Your Employee is Struggling (And What to Do) 36:15 - A Manager's Secret Weapon for Building Loyal Teams 39:42 - How to Coach an Employee Without Pushing Them Away 42:13 - The #1 Mistake Salespeople Make (Are They on Their Own Plan?) 43:38 - The "Work of the Devil" That Kills a Salesperson's Momentum 48:22 - The Simple Truth About Success That Most People Forget 50:19 - How to Pull Your Team Out of a Losing Habit 56:15 - How to Run a Sales Meeting That Creates Peer Accountability 1:01:34 - Why You Should Let Your Top Salespeople Brag 1:03:47 - How to Handle a Salesperson on Their "Own F-ing Plan" (OFP) 1:05:41 - The 3 "Negative" Traits of Every Great Salesperson 1:09:10 - How to Manage High-Expectation vs. Low-Expectation Employees 1:12:01 - Final Thoughts: How to Make Your Future Bigger Than Your Past

A $300,000 income in HVAC is not a myth. This episode proves it's possible for any technician to achieve incredible success without a four-year degree.In episode 50 of The Wisdom of Wrench Podcast, host Kevin Comerford sits down with Service Champion's very own, David Urrutia, a top-performing technician who went from having no HVAC experience to becoming the #1 tech in lead generation revenue. David shares the story of how his sales results skyrocketed once his technical competence grew, and he reveals the simple communication habits that build unbreakable client trust.You will see the exact process he uses on every call, from asking the right questions to bridging the conversation to a replacement without ever feeling like a pushy salesperson. This is the real story of how genuine customer service and a commitment to your craft can lead to exceptional earnings and a better life for your family.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - Can an HVAC Tech Really Make $300,000 a Year? 0:51 - Meet the #1 Technician in Lead Generation Revenue 2:40 - How a Shy Kid Became a Top-Performing Technician 5:59 - How to Get an HVAC Job With No Experience 8:09 - A Top Technician's Family Life & Motivation 10:16 - The Person Who Pushed Me to Succeed 11:50 - The Moment My Sales Results Skyrocketed 15:25 - How to Build Technical Competence From Scratch 17:26 - Is a Technician a Sales Role or a Technical Role? 18:36 - The #1 Mistake That Makes Customers Feel "Sold To" 21:07 - The 3 C's of a Successful Technician: Competence, Confidence, Control 23:32 - A Top Tech's Exact Process on a Maintenance Call 25:26 - The One Question to Ask Every Single Customer 28:31 - Why You Must Give More to Get More 30:18 - The World-Class Habit of a #1 Technician 33:05 - How to Build Unbreakable Trust with a Client's Family 35:23 - How to Bridge the Conversation to a System Replacement 38:54 - How to Prepare a Client for the Sales Coordinator Call 44:19 - Why You Must Personally Follow Up on Every Lead 47:48 - Is a $300k+ Income Possible Without a 4-Year Degree? 51:32 - The Power of a Supportive Team Culture 54:41 - Key Takeaways: David Urrutia's Success Formula 59:40 - How to Make Your Future Bigger Than Your Past

The single best habit for a better body and a clearer mind is simply getting on the floor every night. In episode 49 of The WOW Podcast, host Kevin Comerford shares the simple, powerful stretching routine he uses daily to improve focus and physical wellness.If you work a demanding job, you know how aches and stiffness can build up over time. This guided stretch session is your practical guide to feeling better and moving more freely. Kevin demonstrates essential movements like the pigeon pose, downward dog, and cat-cow, all designed to increase your flexibility. Follow along to see how a few minutes of consistency can make a huge difference in your daily life and work.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - Why Stretching Is The Ultimate Habit for a Better Life 3:20 - Seated Butterfly Pose: The Perfect Way to Start Stretching 5:34 - Seated Hamstring & Side Body Stretch (Left Side) 7:41 - Seated Hamstring & Side Body Stretch (Right Side) 9:35 - How to Perform the Perfect Downward Dog 11:39 - Upward Dog: How to Open Your Chest & Spine 13:02 - Child's Pose: The Ultimate Rest & Shoulder Stretch 15:26 - Cat-Cow: The Best Stretch for a Healthy Spine 17:34 - Pigeon Pose (Right Side): Unlock Hip Flexibility 20:22 - Pigeon Pose (Left Side): Going Deeper into the Stretch 23:06 - Seated Ankle Stretch: How to Fix Poor Flexibility 25:26 - Spinal Twist Stretch for Upper Body Rotation (Left Side) 28:25 - Spinal Twist Stretch for Upper Body Rotation (Right Side) 31:03 - Lunge & Quad Stretch (Right Side) 32:07 - Lunge & Quad Stretch (Left Side) 33:06 - Frog Pose: A Deep Stretch for Knees & Hips 34:45 - Finisher: How Many Push-Ups Can He Do? 36:54 - Final Thoughts: How Consistency Unlocks Your Potential

Feeling anxious isn't just in your head; it's a physical state caused by a lack of oxygen. In this guided session, you will learn how to take back control with two powerful breathing techniques.In episode 48 of The WOW Podcast, host Kevin Comerford shares the healthy coping habits he uses daily for self-care and to manage stress. Discover the "Double Your Pleasure" method for better sleep and the "Box Breathing" technique used by Navy SEALs to stay calm under pressure. These simple exercises can help you find your center before a tough call or a big meeting.This episode is a practical guide to improving your well-being through intentional breathing and stretching. Learn why doing the thing gives you the power, and find out how making your exhale greater can dramatically improve your inhale and overall state of mind. Watch now to get the tools you need to manage your emotions and stay focused.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - Welcome to The WOW Podcast: Behind The Scenes 0:38 - Are We a High-Performance, Low-Coping Society? 1:25 - The Two Healthy Coping Habits You Need to Master 2:07 - How to Get Motivated: The "Slight Edge" Philosophy 4:16 - Breathing for Self-Care: A Beginner's Guide 4:46 - "Double Your Pleasure": The Breathing Technique for Sleep & Anxiety 5:52 - How to Do "Double Your Pleasure" (Step-by-Step Guide) 9:22 - The Secret to a Deeper Breath: Why Your Exhale Matters Most 11:31 - How Navy SEALs Control Stress: The Box Breathing Technique 13:42 - The Biggest Mistake People Make When Box Breathing 16:21 - The Physical Reason You Feel Anxious (And How to Fix It) 17:29 - Coming Up: Stretching Routines

Why does it feel like the better you get at your job, the harder it is to handle life? You may be a high-performance pro, but a lack of healthy coping habits could be silently leading you to a breakdown.In episode 47 of the Wisdom of Wrench podcast, host Kevin Comerford gets personal. He shares his own story of hitting a wall and reveals the unhealthy habits many of us use to deal with stress. This isn't about working harder. It's about learning the mental and physical tools for personal growth that can help you manage stressful situations, avoid burnout, and build a stronger future. If you've ever felt overwhelmed, this is a conversation you need to hear.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - Are We a High-Performance, Low-Coping Society? 0:47 - Welcome to The Wisdom of Wrench Podcast 2:35 - Why I Started Going to Counseling at 24 5:35 - What Does "High Performance, Low Coping" Actually Mean? 8:16 - The #1 Unhealthy Coping Habit: Why We Blame Others 12:02 - Is Denial Sabotaging Your Personal Growth? 12:55 - The Danger of Avoiding Conflict in Your Relationships 13:46 - How People Use Substance Abuse to Avoid Their Problems 14:30 - How a Counselor's Words Changed My Entire Reality 16:13 - A Mental Shift: Are Challenges Happening For You or To You? 17:50 - How to Stop Being a Victim and Start Solving Problems 19:19 - The 4 Physical Habits You Need for Better Mental Health 21:22 - Episode Recap: Key Takeaways 22:45 - Next Episode: Practical Exercises for Healthy Coping

Is your work ethic actually hurting your sales numbers? Discover why your best salesperson might be on the fast track to mediocrity.In episode 46 of The WOW Podcast, host Kevin Comerford reveals why "Availability is the best ability" is the most important concept in a high-performance sales culture. He explains why sales is a numbers game and how a simple shift in your schedule can lead to more opportunities and reps than you ever thought possible. Learn how to spot and avoid the outside distractions, complacency, and the "disease of me" that quietly destroy even the most promising careers. This is a must-watch for any driven professional in home services who wants to build a bigger future without sacrificing their family life.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChaptions:0:00 - Why Most Salespeople Fail (It's a Numbers Game) 0:35 - How to Build a High-Performance Sales Culture 1:10 - The #1 Skill EVERY Salesperson Needs (It's Not What You Think) 1:45 - What a Youth Baseball Coach Taught Me About Sales Success 5:03 - How to Apply Sports Principles to Win in Sales 6:25 - The Simple Trick to Instantly Increase Your Sales 7:36 - Are You a Reliable Teammate? Why It Matters in Sales 8:01 - Kobe Bryant's Secret to Success (And How to Use It) 9:26 - Why Top Salespeople Stop Winning 11:03 - Are Outside Distractions Killing Your Career? 12:57 - The Dangers of Comparison in Sales 13:52 - Is Comfort the Enemy of Your Success? 14:34 - What Is the "Disease of Me" and How Does It Affect Sales? 15:14 - How to Stay Hungry and Avoid Complacency in Your Career 15:28 - The Ultimate Guide to Hiring the Right Salesperson 16:30 - The Difference Between a Manager and a Leader 18:20 - How to Apply Sales Principles to Your Family Life 19:22 - The Biggest Mistake You're Making at Home 20:26 - How Your Spouse Can Become Your Secret Sales Manager 22:03 - 3 Key Takeaways for a More Successful Career 23:15 - Your Path to a Bigger Future Starts Now

Most business plans are worthless. For the 85% of service companies that fail, success never comes down to a lack of knowledge, but a failure of execution.In episode 45 of the Wisdom of Wrench podcast, host Kevin Comerford explains the single biggest difference between success and failure. Discover why great companies like Kodak went bankrupt and how you can avoid the same fate. This is not about learning more; it's about a fundamental mindset shift toward action and effective leadership. If you feel stuck, this episode provides a clear path to get things done and build real momentum in your business and your life. Watch now to learn the simple secret.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - The #1 Reason People Succeed or Fail (It's Not What You Think) 2:00 - The Secret to Success: Knowledge vs. Execution (DK vs. DE) 3:17 - Why Huge Companies Like Kodak & Blockbuster Really Failed 6:16 - The Knowledge Trap: Why More Self-Help Books Lead to Failure 9:53 - How to Develop a "Ready, Aim, FIRE" Mindset 11:13 - A Daily Routine for Building Unstoppable Momentum 13:20 - How to Plan Your Week for Maximum Success (The 5 F's) 14:16 - The Power of an Accountability Partner: A Simple Guide 15:41 - The Antidote to Depression and Procrastination 17:08 - Thomas Edison's 1% Rule for Achieving Genius-Level Results 18:14 - A Manager's Guide to Ensuring Your Team Executes 20:18 - John Wooden's 4-to-1 Rule for Effective Leadership 21:54 - Recap: The 4 Steps to Mastering Execution 24:08 - Your Future Will Be Bigger Than Your Past

What if a $30,000 HVAC system only cost your customer $6 a day? Discover the simple math a top sales professional uses to make any high price feel completely affordable.In episode 43 of The Wisdom of Wrench Podcast, host Kevin Comerford sits down with Gavin Majors, an HVAC sales expert with an incredible 63% closing ratio on cold leads. Gavin shares his exact method for reframing price for a homeowner. He reveals how to prove that a new system is not an expense, but a smart financial choice.Learn how to calculate the net investment for your customer by looking at utility overpayment and future repair costs. Gavin explains why composure and honesty are the most important tools in home service sales. This episode gives you the practical steps to help customers see the true value you offer, making your price an easy decision. Watch to see the full breakdown.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - How to Make a $30,000 Purchase Feel Like $6 a Day 0:42 - Welcome to The WOW Podcast 1:38 - The #1 Challenge for Home Service Businesses 2:46 - Meet the Sales Pro with a 63% Closing Ratio on a Cold Audience 5:16 - Welcoming Special Guest Gavin Majors 5:50 - How Did You Get Started in HVAC Sales? 7:05 - The Unforgettable Job Interview That Landed the Role 9:09 - The Expert Mindset: How to Sell Value, Not Just a Low Price 10:17 - Is It Okay to Be "Coin-Operated" in Sales? 12:24 - What Is a Net Investment Analysis? A Complete Guide 12:42 - Why Your Customer Is Always Skeptical (And What to Do About It) 15:15 - The Real Definition of Selling: Making What's True, Believable 17:37 - Why Enthusiasm Is NOT the Answer to Customer Skepticism 21:09 - A Surprising Philosophy on "Bad" Sales Leads 24:25 - The 3 Reasons Salespeople Fail (Fear, Laziness, or Ignorance) 27:25 - Why Being Thorough Is The Hardest (And Most Important) Part of Sales 28:40 - How to Present a $30,000 Price Tag Without Scaring the Customer 34:03 - The Best Way to Discuss Budget with a New Client 36:24 - Why You Should NEVER Use an App to Calculate Savings 42:31 - Black Swan Moment: How to "Covertly Highlight a Skill Set" 46:14 - Calculating Utility Overpayment: A Step-by-Step Breakdown 57:32 - Should You Call It "Savings" or "Overpayment"? 58:53 - The Hidden Costs of Keeping Your Old System 1:04:00 - The Final Calculation: Proving Affordability with a Net Investment 1:09:50 - The Simple Closing Statement That Seals the Deal 1:12:45 - Why Composure Is More Important Than Any Closing Technique 1:15:43 - Final Thoughts & Recap

What if you could make a $36,000 HVAC quote feel completely irresistible to your customer? Learn the secret sales techniques that attract clients like a magnet so you never have to deal with price objections again.In episode 42 of The Wisdom of Wrench Podcast, host Kevin Comerford is joined by HVAC legend Allen Smith to reveal how to connect with customers on a deeper level. Allen breaks down how to build a case, tell a compelling story with pictures, and establish trust so the customer is ready to buy before they even see the price. If you rely only on a verbal sales presentation, you are losing sales.Discover how to master feature benefit selling and identify customer pain points to increase your closing ratio. This episode shares the exact steps to present a solution that goes far beyond just the equipment. It is a complete guide to proving your value and becoming the only choice for the job. Watch now to change the way you sell forever.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - The #1 Mistake Salespeople Make When Trying to Close 0:27 - How to Increase Your Closing Ratio by 10% (Part 3 Series Intro) 1:28 - Sales Technique #3: How to Connect With Clients Like a Magnet 2:19 - Meet a Living Legend in Home Service Sales 3:54 - What Are The 3 Things Every Customer Needs to Hear? 5:08 - Why Customers MUST Like and Trust You to Buy 5:40 - How to Explore a Home Like Christopher Columbus 6:51 - How to Prove Your Company is the Right Choice 8:03 - Is Your Company Story Helping or Hurting Your Sales? 9:55 - How to Master Feature vs. Benefit Selling 10:44 - The "So What, Who Cares?" Test for Your Company Story 12:21 - Why You MUST Use Pictures in Your Sales Presentation 13:30 - How to Explain the Value of Your Company's Training 15:04 - How to Relive the Customer's Pain Points to Close the Deal 16:24 - Why You Must Show "The After" Before You Show "The Before" 17:32 - How to Build a Winning Case Like a Lawyer 19:19 - Why Most 10-Year-Old HVAC Systems Really Fail 19:53 - A Salesperson's Most Powerful Tool (It's Not Their Mouth) 21:55 - People Remember 90% of What? The Answer May Shock You 23:33 - How to Present the Final Solution & Price 24:41 - Why You MUST Be Able to Draw for Your Customers 25:54 - Do This Right and You Won't Get Price Objections 26:26 - What the Customer is Really Feeling When the Price Goes Up 28:33 - The Surprising Truth: The Client is Buying YOU 29:37 - What to Do If You Don't Trust Your Install Team 31:13 - How to Make a $36,000 System Seem Affordable 33:33 - Full Recap: How to Connect Like a Magnet 36:07 - Are You the Right Person, Company, & is it the Right Time? 37:31 - A Challenge to Every Salesperson Watching

Are you getting beaten on price? Sales legend Allen Smith reveals the one HVAC sales tactic that makes price objections disappear by "exploring like Columbus". This method will change how you view every sales call.In episode 41 of The Wisdom of Wrench, host Kevin Comerford and Allen Smith show you why 80% of the sale is won during the exploration phase. Learn how a thorough home evaluation, from the crawl space to the attic, builds unbreakable trust and separates you from every other comfort advisor. Allen shares wild stories from the field that prove why finding the customer’s true pain point, "finding the Gold", is the key to closing more deals without offering a discount.Watch Part 1 if you missed it: https://youtu.be/mV_ymvTNoxcSubscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧 Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - How To Melt Sales Objections 0:54 - Welcome to The Wisdom of Wrench Podcast 1:01 - The 3 Sales Techniques That Will Increase Your Closures by 10% 1:20 - Introducing Sales Legend Allen Smith 3:24 - What Does it Mean to "Explore Like Columbus" in Sales? 4:46 - The 5 Essential Steps of a Successful Sales Process 5:51 - What Are the 3 Questions Every Customer Is Really Asking? 7:05 - The 3 Topics You MUST Avoid in a Sales Presentation 8:16 - Why Every Sales Team Needs a Playbook to "Run the Play" 10:03 - Is 80% of the Sale Really Made During the Exploration Phase? 10:43 - Story Time: How a Snake in a Toilet Led to a $10,000+ Sale 13:16 - The #1 Mistake Salespeople Make (Not Exploring the Crawl Space) 15:06 - The Discovery That Changed the Entire Sale 16:44 - How to Find "Gold" by Inspecting HVAC Registers 18:30 - Story Time: What I Found in an Elderly Woman's Air Return 22:47 - Does Finding the Customer's True Pain Make Price Objections Disappear? 24:48 - What to Do If You're Only Competing on Price 25:41 - The Real Reason You Need to Leave Your Phone in the Truck 27:04 - A Simple Trick to Inspect Duct Board (And What You'll Find) 31:54 - How Do You Get a Salesperson to Actually Do This Level of Work? 36:13 - How to Explore a Home Without Losing the Customer's Trust 38:38 - The Complete Toolkit for Exploring a Home Like a Pro 40:41 - Why a Tape Measure is a More Powerful Sales Tool Than Google 47:18 - What Tools Should Every HVAC Salesperson Carry on a Call? 52:19 - Is This the Right Person, Company, and Time? How to Satisfy All Three 54:01 - A Complete Recap of How to "Find the Gold" on Every Sales Call 57:14 - What Do You Do When a Customer Doesn't Care About the Problem You Found? 58:38 - How Does a Salesperson Learn to Find These Hidden Problems? 1:00:12 - Why Being a "Lifelong Student" is the Key to Sales Mastery

Boost your closing ratio by 10 percentage points with three proven sales techniques that work in HVAC, plumbing, and electrical. Allen Smith did $4.7M in one year using these exact strategies.On episode 40 of The Wisdom of Wrench Podcast, host Kevin Comerford sits down with sales legend Allen Smith from Morris Jenkins in part one of this three part series, starting with "Think Like A Boss"! Learn how to act like a boss on every call, why your phone stays in the truck, and the one tool that matters more than anything else.Allen shares real talk on building customer trust, dressing for success, mastering airflow, and showing up prepared. These are the small wins that separate top performers from average salespeople. No complicated systems. Just honest advice from someone who has been in the field for over 25 years.Watch the full episode to see how competence leads to confidence, and confidence leads to control on every sales call.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - How to Increase Your Close Ratio by 10 Percentage Points0:37 - Why Your Business Is NOT an HVAC Company (It's This Instead)2:28 - The Top 3 Sales Techniques Series: What's Coming3:21 - Meet the Living Legend: Allen Smith's $4.7M Sales Secret6:37 - Act Like a Boss: The #1 Mental Game Changer9:33 - What Customers Are Really Trying to Satisfy in Every Sale12:02 - The Biggest Mistake Salespeople Make Before Every Call14:19 - Why You Can't Chase Money and Close Deals at the Same Time16:27 - How to Prepare for a Sales Call Like a Pro18:24 - What to Do When Comparison Steals Your Joy21:11 - The Black Swan Moment: Why This Legend Never Brings His Phone24:11 - The One Tool Alan Would Choose Over Everything Else27:38 - How to Look Like a Million Bucks on Every Call30:22 - Why It's So Hard to Surrender to Someone Else's Success32:02 - What NOT to Wear: The Ride-Along Reality Check35:12 - Should You Shave Every Day? The Beard vs. Clean-Shaven Rule38:37 - Is This Position Right for You? The Honest Conversation40:34 - Why Your Notepad Is More Important Than Your iPad44:53 - The 3 C's That Make Every Great Salesperson Successful47:12 - How to Master Airflow Without Being a Technician50:52 - Why Every New Salesperson Starts on an Install Crew First54:02 - The 3 Things Your Competition Talks About (And Why You Shouldn't)56:28 - How to Sell Outcomes, Not Features58:19 - Are People Really Just Kicking Tires? The Truth About Pain Points59:25 - Why Being Late Means You're Already Lying1:02:02 - The Easy Wins: Act Like a Boss Recap1:04:04 - Here's to a Bigger Future

Is your team’s poor performance actually your fault? The answer will surprise you and forever change how you view leadership and company culture.In episode 39 of The Wisdom of Wrench Podcast, host Kevin Comerford and special guest Ray Dias unpack the powerful common service language item: "if it's meant to be, it's up to me." They reveal why true leadership starts with extreme ownership and break down the three simple rules you can use to stop blaming your team and start building a culture of accountability.If you are tired of excuses and ready for your team to finally take real ownership of their work, this episode provides the roadmap. Discover how your mindset, your actions, and your words hold the key to unlocking your team’s full potential and creating a winning environment.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - The Single Most Important Mindset for Success 1:21 - The Core Principle: If It's Meant To Be, It's Up To Me 2:54 - The 3 Pillars of Building a Winning Company Culture 3:29 - Who Is Actually in Charge of Company Culture? 4:15 - What Is the "Extreme Ownership" Mindset? 5:53 - How to Lead with the Mindset of a Pioneer 7:21 - Why You Must Believe "Everything Is Your Fault" 9:02 - The "Crying Baby on a Plane" Analogy for Taking Ownership 10:17 - A Guide to Dealing with Low Team Engagement 11:52 - Why You Need to Go "All In" or Get Out 13:23 - How Your Actions Create or Destroy Your Culture 13:51 - The Surprising Power of Everyday Consistency 15:03 - Are Your Words Building Up or Tearing Down Your Team? 17:54 - How to Influence Others Without Being Pushy 18:56 - The #1 Communication Mistake Leaders Make 20:21 - How to Make People Believe Your Idea Was Theirs 21:41 - The Secret to Becoming the "Sunshine and Light" for Your Team 23:02 - Episode Recap: Mindset, Example, and Influence 24:56 - Why the Future of Your Company Is in Your Hands

Are you unknowingly losing money in your 401(k)? Discover the simple financial strategies that can help you pay off debt faster and build lasting wealth for your family's future.In episode 38 of The Wisdom of Wrench Podcast, host Kevin Comerford sits down with financial expert Don Garman to give you a complete financial literacy check-up in part two of this two part series. This episode is packed with practical advice for home service professionals who want to achieve financial freedom. You will learn smart ways to handle good debt versus bad debt, the truth about your credit cards, and what you should do with old 401(k) accounts. Don also explains compounding interest in simple terms and reveals the critical difference between a 401(k) and a Roth 401(k). If you want to take control of your money, this is a conversation you cannot afford to miss.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - What To Do With Old 401(k)s From Past Jobs? 0:40 - Financial Literacy for Home Service Pros (Part 2) 1:24 - Smart Strategies for Financial Freedom 2:16 - The Difference Between Good Debt and Bad Debt 5:42 - Is Your Credit Card APR a Financial Trap? 7:12 - A Simple 3-Year Plan to Become Debt-Free 9:53 - How to Earn More Without Spending More 12:06 - The #1 Mistake People Make When Their Income Increases 13:43 - Should You Pay Off Your Credit Card Every Month? 14:37 - The Smartest Way to Buy a Car (And Avoid Debt) 17:03 - My Car is Paid Off... Now What Should I Do With the Money? 18:16 - What is Compounding Interest? (Explained Simply) 20:23 - Why Young Investors Should Hope for a Stock Market Crash 23:04 - 401(k) vs. Roth 401(k): Which One is Right for You? 26:03 - How to Pay for Your Kids' College (The 529 Plan Strategy) 28:55 - The Power of Starting Small: A $10/Week Investment 30:17 - The Most Underused Tool for Tax-Free Healthcare Savings (HSA) 30:59 - I Have Dormant 401(k)s... What's My Next Step? 35:03 - Why Consolidating Your Investment Accounts is a Smart Move 39:07 - Passive vs. Active Investing: What's the Difference? 42:39 - How to Find a Financial Advisor You Can Actually Trust 45:06 - Brokerage vs. Fiduciary: The Critical Difference You MUST Know 47:25 - Key Takeaways: Your Roadmap to Financial Freedom

Is your daily spending secretly costing you your financial freedom? This episode reveals how to build real wealth and why you should NOT hire a financial advisor until you hear this.In episode 37 of The Wisdom of Wrench Podcast, host Kevin Comerford sits down with 30 year financial expert Don Garman to share the core concepts of personal finance for home service pros. They break down how to manage your money, the right way to navigate debt, and how simple saving habits can make you a millionaire.If you have ever felt overwhelmed by the stock market or unsure where to start with investing, this conversation provides a clear path forward. Learn the simple, powerful habits and the mindset required to build lasting security and freedom for you and your family. Watch the full episode to take control of your financial future.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - Don't Hire a Financial Advisor Until You Do This First 0:51 - Why Financial Literacy Is Critical for Home Service Pros 2:25 - Meet the Financial Expert with 30+ Years of Experience 4:11 - The Journey from College Grad to Financial Expert 6:14 - Is Building Wealth Simple? The Diet & Exercise Analogy 7:56 - A Surfer & Rockstar's First Lesson in Money Management 9:08 - The Surprising Way We Became Friends (And Business Partners) 12:31 - Why I Told My Future Financial Advisor: "Let's Just Be Friends" 14:28 - How Trust Is The Most Important Factor in Finance 14:55 - How Financial Health is Exactly Like Physical Fitness 15:57 - The "Crawl, Walk, Run" Approach to Investing 17:11 - What is The True Definition of Financial Freedom? 18:36 - The Harsh Truth About the Stock Market 20:30 - What Is the "Rule of 72" and How Can It Make You Rich? 25:05 - Why Learning Finance is Like Learning a New Language 26:21 - What to Do BEFORE You Hire a Financial Advisor 29:12 - How to Track Your Spending (The Right Way) 30:40 - The "Two Account" System for Effortless Budgeting 32:36 - Are You Using Debt Wrong? 33:30 - I'm 40 & Broke, Is It Too Late to Start Saving? 35:05 - How to Get Addicted to Saving Money 37:21 - The #1 Expense That Keeps People Poor 38:33 - Are You Going Into Debt for Depreciating Assets? 39:26 - What is "Strategic Urgency" and How Can It Make You Perform Better? 45:13 - How a Savings Muscle is Built 46:21 - A Controversial Piece of Advice for Young Men 48:41 - The 3 Challenges Everyone Will Face in Life 49:44 - When Is The Right Time to Hire a Financial Advisor? 53:37 - A Mentor For Financial Advice? 55:12 - Where Should a Beginner Start Investing? 57:05 - The Problem with "Emergency Funds" 58:03 - RECAP: 3 Core Concepts for Financial Success 1:00:21 - Get Comfortable with Being Uncomfortable 1:02:12 - Here's to a Bigger Future

Nobody would give him a shot because of his past, then one company did. He turned his personal struggle into the secret to closing over 1,000 deals a year. This story will redefine how you view resilience.In episode 36 of The Wisdom of Wrench, hosts Kevin Comerford and Amanda Meyer sit down with Ernie Galaviz, a 4-time sales GOAT from Parker and Sons. Ernie shares the unfiltered truth about rising from the bottom, revealing how seeing his mom struggle taught him everything about motivation and building real trust. Discover how he handles the toughest objections, including the home warranty, and builds unbreakable relationships with customers.Learn the exact mindset that transforms a difficult background into your most effective method for understanding customers and closing deals. This conversation is an absolute masterclass in empathy and what it truly takes to become a top performer in the home service industry. You will want to hear every minute of this story.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧 Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - From a Troubled Past to a Top Performer 0:56 - Meet the GOAT of Maintenance Agreement Sales 2:12 - Introducing Special Guest: Ernie G 3:27 - Who is Ernie G? 5:40 - How Safelight Taught Him Everything About Sales 7:05 - The Secret to Overcoming Any Sales Objection 8:57 - How to Handle Objections with Home Warranties 10:37 - Why Giving Your Direct Info CLOSES More Sales 13:23 - What Is Your "Why?": The Motivation Behind the Hustle 17:18 - How to Rise Above a Painful Past 19:24 - The Power of a Second Chance 24:54 - What Makes a Team Member Truly Special? 28:53 - How to Get a Client to Say "Yes" to a Maintenance Agreement 32:41 - Is Your Sales Pitch Not Relatable? Here's How to Fix It 36:18 - The Secret Sauce to Sales: Confidence & Creating Value 39:10 - Is There One "World-Class" Sales Technique? 42:15 - How to Memorize Product Details & Become an Expert 44:40 - How to Build a Winning Call Center Culture 48:26 - A Leader's Recap: 5 Keys to Ernie G's Success 53:44 - Final Thoughts: Your Future Is Bigger Than Your Past

What if the secret to adding $79 million in revenue was firing your top two salespeople? We made a choice that looked like business suicide, but it proved one simple rule: your reputation is always more important than your revenue.In episode 35 of the Wisdom of Wrench podcast, host Kevin Comerford and special guest Co-Host Ray Dias share the real stories behind this powerful growth formula. Learn how focusing on client satisfaction and building a strong company culture can unlock explosive business growth, even when it means making incredibly tough leadership decisions. This episode is a must-watch for any leader who wants to build a business that lasts.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - Why Reputation Is More Important Than Revenue 0:46 - Meet Ray Dias: The Man Who Held the Company Together 1:46 - The Common Service Language That Defines a Winning Culture 2:28 - What Is a Business Reputation and Why Does It Matter? 3:36 - Are You Aware of These "Moments of Truth"? 4:03 - What Your Company Truck's Appearance Says About Your Business 5:26 - How Your Employees Act in Public Defines Your Brand 6:18 - The Customer Is Always Watching You (Even Before You Knock) 7:00 - The Surprising Impact of a Clean Uniform 8:03 - Why a Simple Hat Can Cost You Customers 9:20 - How to Manage Perceptions (Tattoos, Sunglasses & More) 10:25 - The 3 Stories That Prove Reputation Trumps Revenue 11:25 - Story #1: The $4 Million Decision That Saved the Company 14:37 - What Happens When You Prioritize Reputation Over Revenue? 17:49 - A Lesson Every General Manager Needs to Hear 18:43 - Story #2: Winning in Court, But Losing the War 21:56 - How Losing One Client Can Cost You The Entire Neighborhood 23:32 - Story #3: How We Turned a Flat Year into Massive Growth 25:35 - The "WOW" Strategy: Our Commitment to Client Satisfaction 27:11 - How to Build a "Goodwill Bank Account" with Your Clients 29:36 - Do This and Your Pocketbook Will Take Care of Itself 31:29 - Recap: 3 Stories That Prove Reputation is Everything 33:02 - Why Your Future Must Be Bigger Than Your Past

This word is secretly making customers and colleagues doubt you. This mistake is so small, you don’t even notice you’re making it, but it’s costing you sales and authority.In episode 34 of the Wisdom of Wrench podcast, host Kevin Comerford and special guest Ray Dias reveal why the words you choose create your success or failure. They explore how your language is a double edged sword that can either build unbreakable trust with clients or destroy your credibility in an instant. You will learn why being impeccable with your words is the foundation of a powerful life and career.This episode gives you the tools to eliminate the powerless words that hold you back and replace them with clear, confident language that gets results. Discover how to speak what you want, command respect, and turn your words into your greatest tool for success. What you learn today will change how you speak on your very next call.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - The #1 Word That Is Killing Your Success 0:34 - The Secret to Getting Exactly What You Want 1:00 - Meet My Right-Hand Man of 30 Years 2:14 - The Truth About “Luxury Language” 4:00 - The 3 Ways Your Words Control Your Life 5:03 - Why Being Impeccable With Your Words Matters 7:09 - The Shocking Truth About The Power of Your Words 8:40 - The "Law of Attraction" Is Real & It Controls Your Destiny 10:30 - The Double-Edged Sword That Builds Up or Destroys 12:33 - The One Word That Changed My Entire Life 15:10 - A Teacher Told Me I'd Never Amount to Anything 17:01 - A Simple Trick to Immediately Improve Your Conversations 18:51 - How to Reprogram Your Brain For Success 20:57 - Do Your Thoughts Control Your Words or Vice Versa? 24:04 - A Father’s Words: How to Build Up Your Kids 27:22 - The Words You Arent Saying That Are Hurting You 28:51 - The Dangerous Words We Use Every Day 30:39 - The Greatest Exercise For The Heart 32:38 - How People REALLY See You When You Talk Like This 35:33 - How Alcohol Makes You a Loose Cannon 38:24 - Powerless Words You Need to Eliminate NOW 40:37 - The Hidden Reason You Use Weak Words 44:06 - Your Big BUT Is a Big Problem 46:50 - How to Fire Someone With Dignity 49:51 - Change This One Word to Sound More Confident 51:30 - The Words That Almost Gave Me a Nervous Breakdown 55:14 - The Brain Hack That Will Change Your Life 58:21 - The "NOT" Word Is Confusing Your Brain 1:03:08 - The #1 Mistake We Make When We Talk to Our Loved Ones 1:05:01 - The Truth Will Set You Free 1:06:50 - The Shocking Weakness in Most Leaders 1:09:02 - Episode Recap

This sales manager closes $3 million a month with one phone call technique. Now, her team is revealing the "Table Close" script that turns a "no" into a "yes" right at the kitchen table.In episode 33 of the Wisdom of Wrench podcast, host Kevin Comerford sits down with HVAC legend Paul Kelly and sales expert Serena Lara from Parker & Sons. They pull back the curtain on Sales Recovery 2.0, a powerful system that helps their comfort consultants overcome objections, make their services more affordable, and create real urgency to close the deal.Discover the psychological secrets and foolproof methods they use to improve their close rate and help their team succeed, even in challenging times. You will want to watch this entire episode to learn the script that could transform your sales process forever.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChatpers:0:00 - The Secret to Closing "Happy" Customers 2:30 - Meet The Legend Who Grew a $250M Company 4:14 - From $7 Million to $250 Million In One Market 6:27 - The Woman Behind The Sales Revolution 7:02 - Her Secret Sales Weapon: Emotional Selling 10:29 - What is Sales Recovery 2.0? 11:51 - Why Traditional Sales Follow-Up Fails 14:52 - He Doesn't Want to Close MOST... He Wants to Close ALL 17:55 - The 3 Keys to Closing Any Deal 19:27 - Why Urgency is Your Best Friend 20:53 - One "Crazy Good" Change for a Record Year 24:14 - When Should You Call Your Manager? 27:30 - LIVE SALES CALL ROLEPLAY 30:59 - The "Think About It" Killer Move 33:26 - "This Has a $4,000 Value On It" 38:17 - Building Urgency By Taking Something Away 43:09 - Is She The Best Closer In The Business? 45:05 - Stop Selling Systems, Start Selling This 54:08 - The Psychological Trick To Win The Customer 57:15 - How To Make $338,000 From This ONE Trick 59:05 - The United Front: You & Customer vs. Manager 1:01:48 - From $0 to $3 Million in ONE Month 1:03:30 - The 3-Step Championship Formula 1:06:25 - A Final Warning to All Salespeople

Are your words accidentally costing you thousands on every job? Discover how to stop competing on price and start selling true value using a secret your competitors don't know.In episode 32 of the Wisdom of Wrench podcast, hosts Kevin Comerford and Amanda Meyer share simple language tweaks that transform how clients see your services. Learn to move beyond being a commodity and build a brand that commands premium rates. This episode breaks down the specific words and phrases that create a luxury experience, getting clients happily involved and ready to agree to your total investment. Watch now to learn the language that will change your business.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 Are Your Services Just a Commodity? 1:08 The Secret Language That Sells More 2:44 Are Your Words Losing You Sales? 3:29 How You're Talking Yourself Out of Success 4:46 The #1 Way to Change a Client's Emotion 7:07 Never Say This "F Word" to a Client Again 8:37 Why Your "Luxury" Service Still Feels Cheap 10:00 Stop Selling Ductwork & Start Selling This 11:40 If You Sell This, You Can Only Compete on Price 12:43 The 3 Things Your Competition Talks About (That You Shouldn't) 13:37 How We Talk About Making a "Sale" 15:46 Employees vs. Team Members: Why It Matters 17:40 Are They Customers or Are They Clients? 18:31 How to Get Your Team to Use the Right Language 20:53 Stop Giving "Free Estimates" and Start Doing This 23:35 The Simple Trick to Make "Bubble Wrap" Sound Premium 25:56 The "Disneyland Fast Pass" for Your Business 27:20 What to Call "Cheap" to Make it Sound Better 28:41 The Sales Words You Need to Stop Using Immediately 30:20 Stop Calling Them Salespeople 31:46 The Most Powerful Way to End a Conversation 32:09 The One Word That Kills a Client's Confidence 33:30 The Best Response When a Client Thanks You 35:43 The Problem with "Warranty Technician" 37:50 Stop Calling it a Thermostat 38:52 How to Sell a $30 Part for $500 Without Objections

He's on pace to earn $2 million in electrical service, but it's not because he's a better technician. It's because he adopted one specific mindset that completely changed how he approaches his work, his customers, and his life.In episode 31 of the Wisdom of Wrench podcast, host Kevin Comerford sits down with Isaiah Rubio, a top-performing electrician who reveals the power of extreme ownership. Isaiah explains how taking full responsibility for every outcome, from a messy truck to a lost sale, allowed him to triple his income and build a loyal customer base that asks for him by name. Learn how to transform your own results by mastering your mindset, improving your communication with homeowners, and implementing simple habits for daily success. This is a masterclass in professional growth and efficiency for anyone in the home service industry.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 Why Focusing On Money Is A Mistake 0:54 Meet The $2 Million Electrical GURU 2:52 Service vs. Sales: What's The Difference? 4:06 How To Get Customers To BEG For You 5:52 The #1 Skill You NEED In The Trades 7:04 From $800k To $2 Million In 2 Years 8:43 His Secret To Getting More Done 12:35 Your Messy Truck Is Costing You Money 13:56 How He Found His PASSION 16:19 The Mentor That Changed His Life 20:06 His Simple Method For Buying Tools 22:00 How He Balances Work And Family 23:04 Why He Left His Comfortable Job 27:32 The Mindset That Changed EVERYTHING 29:56 How To Explain Anything To A Homeowner 32:19 How To Stay Motivated On Bad Days 35:06 The Lesson That Forged His Mindset 37:39 Why Being A Pro Starts With Self-Care 42:32 The Magic Word To Close More Deals 48:06 How To Get The City To Work FASTER 51:56 What Is A Panel "Rejuvenation"? 57:37 How Customers Are Abusing Their Homes 1:00:43 His Advice To New Techs Who Are Struggling

What if your mindset is the reason you feel stuck? In Episode 30 of Wisdom of the Wrench, Kevin Comerford and Amanda Meyer reveal how a scarcity mindset could be sabotaging your success. Feelings of overwhelm, envy, and competition might be driving fear-based choices without you even realizing it.Discover how to replace scarcity with an abundance mindset by focusing on gratitude, collaboration, and opportunities. This episode shows how mindset impacts relationships, career growth, and achieving balance. If you’re tired of feeling trapped, this is the shift you’ve been waiting for!Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 End Overwhelm & Anxiety with This Simple Shift  2:03 Why Mindset Matters for Your Success  4:24 How to Spot a Scarcity Mindset Holding You Back  7:10 The Hidden Danger of Anxiety & Competition Over Resources  9:22 Discover the Power of Gratitude & Collaboration  12:03 How Abundant Thinking Boosts Your Influence & Relationships  14:31 Break Free from Inner Struggles & Find Abundance  16:34 Words That Shape Your Reality & Mindset  18:27 Gratitude Practices That Dramatically Change Your Life  20:14 Is Your Social Circle Helping or Hurting Your Success?  21:55 The Surprising Impact of Social Media on Your Happiness  23:31 Are You a Learner or a Knower? Why It Matters

Ever wonder how busy pros turn goals into real-life wins? Part three of this three part series on journaling reveals how Kevin utilizes his journal to set and reach his goals.Join hosts Kevin Comerford and Amanda Meyer as they make goal setting easy to use at work and home. You’ll see how writing down what matters, breaking goals into steps, and checking in with yourself daily can help you get more done and feel balanced. If you run service calls, manage a crew, or care for a family, these honest tips show how a few minutes of journaling can spark new success, boost focus, and keep you on track, even when days get hard.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupCHAPTERS:00:00 - Importance of Planning06:35 - Weekly Planning Strategies12:44 - Positive Focus Techniques17:24 - Effective Setup Importance21:04 - Action Item List Creation22:54 - Weekly Planner Overview34:38 - The 5 F's Explained37:33 - Effective Parenting Techniques42:30 - Celebrating Quarterly Wins47:42 - Planner vs. Other Tools51:14 - Getting Started with Planning55:39 - Best Time of Day for Planning58:18 - Quarterly Celebration Dinner Ideas01:00:58 - Annual Planning Essentials01:07:20 - Wrapping Up Insights

In this special episode, hosts Kevin Comerford and Amanda Meyer step away from the usual format to bring you an exciting update: the mid-year numbers from the GOAT Awards across the Wrench Group. This is a celebration of the top performers in every category, showcasing just how much can be achieved in only half a year.From record-breaking revenue to jaw-dropping win rates, these results will light a fire under you to aim higher and push harder.We’re halfway through the year, and there’s still plenty of time to claim your spot among the leaders. Tune in now and we’ll see you at the GOAT Awards in San Diego!Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - Welcome to the GOAT Half Time Show1:26 - HVAC Sales3:13 - HVAC Selling Techs4:15 - HVAC Installs5:50 - HVAC Service Rev6:49 - HVAC Win Rate9:02 - HVAC TGL Rev10:39 - Plumbing Sales12:22 - Plumbing Selling Techs13:43 - Plumbing Installs14:43 - Plumbing Service Rev15:39 - Electrical Sales17:13 - Electrical Installs18:13 - Electrical Service Rev19:00 - Plumbing & Electrical Win Rate20:00 - Plumbing & Electrical TGL Rev21:18 - All Trades Memberships - Techs23:02 - All Trades Memberships - CCR25:09 - Sale Recovery26:59 - Lead Gen - Home Depot27:56 - Lead Gen - Costco28:50 - Safety29:56 - Recruiter Score31:06 - See you in San Diego!

Want to see how clear thinking can transform your business and your life? It all starts with knowing your wins and taking time to reflect. If you want more focus and less stress, this episode shows the real power of journaling.Hosts Kevin Comerford and Amanda Meyer show how journaling brings clarity, helps you spot your wins, and sets you up for success. In this episode, discover easy ways to turn daily notes into big results, choose what really matters, and let go of stress when plans change. Learn how to use simple journaling tricks to feel thankful, get organized, and make your day count.Clarity begins with your journal, start now and see your wins stacked up!Start watching to see how clarity creates real results for driven men and women in home services!Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 How Journaling Helped Me Overcome Big Challenges2:01 The Daily Habit That Changed My Life4:25 My Morning Routine—Getting Ready for Success7:17 When and How Should You Journal? (Morning vs Night)8:37 Write Down Your Wins and Gratitudes13:05 How to Set Powerful Goals for Your Day16:18 Finding Good Even in Tough Times21:21 Turning Plans Into Action and Staying Positive27:39 Family, Work, and Plans That Change31:34 How Sharing Your Plans Helps Everyone Succeed36:06 Using Your Journal in Work and Life40:07 Why Capturing the Big and Small Moments Matters43:28 What Makes a Great Journal? (Tips and Ideas)46:52 Your Action Steps for a Bigger, Happier Future

You’re about to discover how three daily journaling rituals can take you from chaos to calm! See how simple journal routines turned big obstacles into wins for both work and family. In episode 25 of the Wisdom of Wrench podcast, Kevin Comerford and Amanda Meyer reveal the exact habits that helped Kevin save his business and keep hope alive, even in the hardest times.This is part one of a special three-part series on journaling, starting with the most important step, organization. Learn how to use a journal for structure, daily victories, gratitude, and setting goals. Experience real stories, relatable challenges, and easy-to-follow habits designed for home service pros looking for a better balance, more clarity, and stronger results, at work and at home. Watch now to see how these three simple rituals can change your life!Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup

Ready to boost your home service business with recurring revenue? Discover the secrets to selling more maintenance plans in this jaw-dropping episode! Episode 24 of “Wisdom of Wrench” brings you sales insights directly from the call center floor, featuring special guest Heather Passmore, hosted by Kevin Comerford and Amanda Meyer.Learn how proven call scripts, empathy, and real relationship-building can turn every call into an opportunity. Get real-world strategies for handling objections, following up with clients, and keeping your mindset strong during slow seasons. Hear how subtle changes in your conversations, plus the right tracking and performance habits, can lead to massive results for your team.If you’re ready to grow your business, secure more maintenance agreements, and create lasting customer loyalty, this is the episode you can’t afford to miss!Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 Top Sales Secrets from the Call Center!2:30 Heather’s Big Break: Going from Front Desk to Superstar4:30 Heather’s Shocking Sales Numbers (and What They Mean for You)7:00 How Empathy and Real Conversations Boost Success10:00 The Mindset Hacks That Keep Heather Winning13:30 How to Reset Fast When Your Day Gets Crazy16:00 Turning Slow Months into Money-Making Seasons18:45 Following Up Like a Pro: Heather’s Exact Steps22:00 When (and How) to Upsell Without Feeling Pushy27:30 The Magic Words Heather Uses to Win Over Customers31:30 Building Real Relationships—Not Just Making a Sale36:30 Pricing Truths: Discount or Hold Firm?41:00 Defusing Objections and Closing with Confidence45:00 Tune-Ups: The Secret for More Future Sales47:00 Heather’s #1 Rule: Listen Hard & Follow Up51:00 Staying Strong After Tough Calls—Heather’s Advice54:00 Be Inspired: Make Your Future Bigger Than Your Past!

Ever feel like others always have it better? Like they’re living on greener pastures while you’re stuck struggling? In this powerful episode of Wisdom of Wrench, Kevin Comerford and Amanda Meyer break down a simple but life-changing truth: the grass isn’t greener on the other side, it’s greener where you water it most.Join us as we explore how focusing your energy on personal growth, relationships, and work leads to fulfillment and long-term success. If you’ve been caught comparing yourself to others or tempted to jump to the “next best thing,” this episode is for you. Kevin and Amanda discuss the importance of taking ownership, building gratitude, and investing in what matters most.Discover the tools to create a thriving personal and professional life by shifting your mindset and watering your own grass.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 The Secret to Nurturing Your Own Happiness  2:25 Why Your Best Opportunities Are Right in Front of You  7:40 Mental Health Matters: The Key to Better Decisions  10:14 Energy Boost! How Taking Care of Yourself Builds Success  14:16 Gratitude & Growth: Your Path to Personal Transformation  16:46 The Unexpected Way to Stay Flexible for Life  20:09 Struggling with Envy? Here's How to Tackle It  22:20 Why Investing in Your Work Environment Pays Off Big  26:51 Complacency Is the Enemy: Keep Chopping Wood  28:49 Protect Your Company Culture Like a Garden  33:35 What You Need to Ask Before Partnering with a Small Business  35:36 The Right Way to Say Goodbye to Employees  39:32 Why Celebrating Ex-Employees Can Boost Team Morale  41:49 Rebuilding Teamwork with Returning Employees  46:10 Take Ownership: The Fast Track to Growth

Think one sale can change your life? What if you could win the entire neighborhood? Discover how this home service pro is on his way to hit $8 million in HVAC sales by mastering connections, not just closing calls.Join host Kevin Comerford as he sits down with Bud Viniconis from Morris Jenkins Heating and Air, a top performer redefining what’s possible in HVAC sales. In this episode, you’ll hear the secrets behind lasting neighborhood trust, the mindset that fuels career growth, and how team support and practical preparation lead to huge success. Whether you’re in HVAC, electrical, sales, or customer service, you’ll learn real-world strategies for tackling objections, building lasting relationships, and finding inspiration for both work and family. Don’t miss this Wisdom of Wrench episode designed for motivated home service professionals striving for more.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup

He closed $3M in electrical sales by solving problems, NOT selling. Want to know how? Get ready for an eye-opening conversation that will change how you think about sales forever.In Episode 21 of Wisdom of Wrench Podcast, host Kevin Comerford sits down with electrical sales expert Wolfgang Kiess, who shares how he turned an apprentice role into $3 million in sales. But he didn’t get there by focusing on numbers, he built trust, solved customer problems, and mastered his craft.Don’t miss Wolfgang’s insights on creating real connections, continuous learning, and why putting people first is the ultimate strategy for excelling in home services.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 Sales Success: Solve Problems, Not Numbers2:27 Wolfgang’s Journey: Service to Electrical Sales7:07 Starting Over: Challenges in Texas9:00 Apprentice to Sales Pro: Wolfgang’s Path12:58 Unlocking Potential Through Encouragement15:12 The Power of Customer Connections18:47 Master Your Craft to Succeed20:41 Learn Daily: Books, Podcasts, and Tips24:06 Build Trust by Understanding Customers25:46 Work-Family Balance: Key to Happiness29:14 Serve Clients Like They’re Family31:01 Self-Awareness Drives Success34:57 Handling Stress for Better Balance37:15 Diet and Mental Health Habits41:11 Protein and Treats: Wolfgang’s Diet43:07 Adapting to Commission-Based Pay47:10 Taking Control in Sales Calls49:09 Nail First Impressions on Service Calls52:39 Rapport Builds High-Value Sales54:35 Boost Revenue with Sales Recovery58:28 Admit Uncertainty, Build Trust1:00:26 Confidence Comes from Learning

What if this simple mindset shift could unlock stronger client relationships, higher profits, and a better work-life balance? In this episode of Wisdom of Wrench, hosts Kevin Comerford and Amanda Meyer dive deep into how letting go of ego could be the secret to growing your home service business faster than ever.Join Kevin and Amanda as they uncover why prioritizing relationships over ego, and sometimes your bank account, can help you close more deals, retain clients, and build trust that lasts long after a job is done. Through real-world examples like handling tough customers and rethinking road rage, this episode highlights what every HVAC, sales, and electrical pro needs to know for meaningful success.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 Stop Arguing and Start Winning in Relationships  2:32 Success Secret: Rich Relationships Over Being Right  7:37 How “Being Right” Can Ruin Your Business and Life  10:18 Control Anger: The Key to Emotional Power  15:02 From Ego to Top Salesperson  17:27 Why Listening to Clients Leads to More Sales  21:41 The Secret to Saving Relationships: Selfless Giving  24:05 Rich or Right during your commute?  27:25 Master Empathy: Transform Frustration into Understanding  29:20 Workplace Harmony: Stop Blaming, Start Solving  33:33 Avoid Client Fallout: Protect Your Income and Reputation  35:54 Admit Mistakes: The Key to Deeper Connections  40:21 Vulnerability Builds Trust: Relationships That Last  42:31 How Self-Awareness Can Strengthen Every Relationship

An HVAC tech installed $6.5 million in installations?! Want to know the hard-hitting secrets behind this huge win?In Episode 19, host Kevin Comerford sits with Washington Dang, a top installation technician and four-time GOAT award winner. We’re diving straight into his process and mindset behind being a $6.5 million man. Find out what makes him the best in the business.Learn how a technician can finish big jobs quick and still make time for family. Hear about the power of mentorship and pushing through rough days in the trade. Washington’s story will motivate you to step up your career and keep things steady at home. Watch now for raw advice from a true HVAC pro!Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroup

Want to know the secret that separates top-tier organizations from the rest? In this episode of Wisdom of Wrench, host Kevin Comerford teams up with Ray Dias and Mike O’Brien to break down the most powerful mindset needed to build an elite training organization: Consistency. If you're in HVAC, electrical, plumbing, or sales, you can’t afford to skip this episode.Consistency isn’t just about showing up; it’s the glue that holds training, growth, and company culture together. With real-world examples and proven strategies, this conversation dives deep into how consistency can transform your team, improve skills, and create long-term success. Learn why practicing the right way matters, how to keep employees motivated, and the secrets behind improving communication and leadership.We’re breaking down lessons from the E.D.I.C.R. Method used by legendary coaches, exploring why role practice isn’t just useful but essential, and sharing tips on how to maintain standards in a way that feels natural and effective. Whether you’re a service technician, sales pro, or leader, this episode delivers actionable advice you can use in your own business today.Discover how training smarter, not harder, can set your team up for success. Click play to learn how consistency isn’t just a mindset but the backbone of every elite organization.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 The Secret Glue for Success!1:02 Building Elite Organizations3:33 The Big Idea: Why "Be Consistent" Changes Everything4:17 Weed Out Mistakes: What Happens When Consistency Fails6:14 The Talent Code: Unlocking Super Skills With Consistency7:53 Why Practice Makes Permanent, Not Perfect8:17 Stop, Correct, Repeat: Fixing Mistakes the Right Way9:41 Why Your Team Needs CHECK-INS to Succeed11:17 Lessons from Sports: How Repetition Builds Champions12:10 Leading Through Routine: Setting Weekly Consistency Goals13:28 Train Right: The Proven Role-Playing Method for Success15:08 How Small Corrections Create Big Wins17:20 The E.D.I.C.R. Training Method: Your Shortcut to Perfect Execution19:11 The "I Do, We Do, You Do" Learning Formula Explained21:15 Consistency in Leadership: Why It Starts With YOU22:48 Weekly Goals: The 3 Big Questions Every Leader MUST Ask24:05 Simple Steps to Build a Consistent Team Culture25:37 Why Amazing Training Takes TIME to Prep27:00 Daily Habits for Meeting Success30:09 Testing Training Effectively Without Overwhelming Your Team33:32 Creative Testing Ideas for Real-World Applications36:08 Rhythm Meetings: Consistency Without Overload39:03 Why Daily and Weekly Check-ins Keep Teams Focused40:49 In-Person vs. Zoom Meetings: What Works Best?42:20 How to Make Every Meeting a Lesson in Growth44:12 The Power of Fun: Make Training Enjoyable!44:51 Wrapping It Up: Consistency Builds Your Future

Want to know the ONE thing that separates thriving companies from everyone else? It’s CULTURE. In Episode 17 of the Wisdom of Wrench Podcast, host Kevin Comerford, special guest co-hosts Ray Dias and Mike O’Brien uncover the second mindset your organization must master to build an elite training organization: creating and protecting a unique culture.This episode dives deep into why culture is the ONLY real competitive advantage in today’s marketplace, and how to protect it as your team grows. You’ll learn how to define what makes your company unique, build a shared language that unifies your team, and ensure every new hire lives and breathes your core values. Find out what it means to lead with heart, make decisions beyond profits, and cultivate a workplace that thrives on collaboration and accountability.Kevin, Ray, and Mike shine a light on the practical steps to hiring people aligned with your values, embedding culture into training, and holding your team accountable for keeping culture alive. They’ll walk you through their own lessons learned and the strategies that help prevent culture from “fading” as your company scales. Whether you’re a leader, manager, or rising professional in home services like HVAC, electrical, sales, or customer service, this episode is packed with powerful insights that you can't miss.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 - Culture: Your Secret to Long-Term Success2:38 - What Is Culture and Why Does It Matter?4:25 - Defining, Protecting, and Teaching Culture6:12 - Signs of a Positive Workplace Culture8:35 - Core Values: The Foundation of Growth10:26 - Teaching Culture: The Continuous Process13:30 - Living Your Core Values Every Day19:04 - What Is Culture Day and Why It’s Vital23:21 - The Balance of Consistency and Innovation31:56 - Hiring for Cultural Fit39:34 - Create a Common Language for Success40:01 - Training Investments: Can You Afford Not To?48:05 - Maintaining Culture Is a Never-Ending Journey

Most home services businesses hit a ceiling because they focus on the wrong things, are YOU making this mistake? The secret to growth isn’t more trucks or shiny equipment, it’s building up your people. In episode 16 of the Wisdom of Wrench podcast, host Kevin Comerford dives deep into what it takes to grow your home services business alongside Ray Dias and Mike O’Brien.This is the first of a powerful 3-part series where we share the #1 critical mindset for creating an elite training organization: Be a People Development Company. Learn how prioritizing your team leads to real, sustainable growth. If you’re in HVAC, plumbing, electrical, or customer service, you’ll relate to every lesson shared in this episode.Kevin, Ray, and Mike unpack how focusing on your team members, not just customers, will transform the culture of your business. Hear why businesses stall, how to break free from flatlining growth, and the exact strategies used to go from $15 million to $130 million. Discover how starting small with training initiatives can create long-term impact, why effective adult learning is the cornerstone of success, and how creating a culture of growth keeps your team loyal and engaged.If your goal is to scale your business, improve team performance, and create a company culture that people love, this episode is built for you. Tune in to find out what it really means to prioritize the people driving your business forward.Subscribe to the WOW Podcast:Spotify: https://open.spotify.com/show/0UvJLcLFL03vKiLpd1xN45?si=PRBF-DwYR_uDtfRB8hIsLgApple Podcasts: https://podcasts.apple.com/us/podcast/wisdom-of-wrench-podcast/id1792919657🔧  Wrench Group: https://www.wrenchgroup.com🔧 Wrench IG: https://www.instagram.com/wrenchgroup🔧 Wrench FB: https://www.facebook.com/wrenchgroup🔧 Wrench LinkedIn: https://www.linkedin.com/company/thewrenchgroupChapters:0:00 Why People Development Matters  1:02 The 3 Mindsets for Success Preview  1:31 Mindset #1: Be a People Development Company  3:05 Meet Mike O’Brien – Education to Trades Journey  8:25 Why Mike Left Education for the Trades  13:24 Core Values: The Secret to Growth  16:41 What It Means to Be People Focused  22:50 Life-Saving Story That Built an Unexpected Bond  25:33 The Importance of Knowing Why You Exist  30:59 Investing in People Over Equipment  36:18 How Champions University Started Small  40:37 From Training to True Learning: 90/10 Rule  43:45 Building Confidence Through Learning Exercises  50:17 Why Employees Should Teach Each Other  54:09 Custom Training Creates Better Results  1:03:22 Make People Better, Make Business Better