All episodes
Teaching Communication Skills
How to Ensure Trainee Well-being
Incorporating Relationship-Centered Communication Strategies into Clinical Skills Courses
How to Use Hypnosis to Improve Outcomes
The Ability to Find Joy in the Midst of Tragedy: An Afghan Surgeon's Perspective
Empathic Communication Strategies
Remediating Communication Skills in Medical Students
Patient-Centered Interviewing to Uncover Mental Health Issues
Trust: Competence, Care, Consistency and Courage
Soliciting Goals for Care: The Gateway to Shared Decision Making
Difficult Conversations When Prescribing Longitudinal Controlled Drugs
Empathy 101: Should You Wear Your Heart on Your Sleeve?
Tune Your Antennae to Non-Verbal Communication: Improve the Patient Experience
Relationship Centered Healthcare: Improving Patient Outcomes
The Art and Practice of "Being With" the Patient
Every Patient Tells a Story: How to Heal Your Patients by Listening to Their Stories
Communicating with Patients Who Have Limited English Proficiency (LEP)
Using the RESPECT Model to Build a High-Performance Team
Tips and Techniques to Rekindle Joy
The Cherished Relationship: How Clinicians Can Improve Outcomes
What Patient Say, What Doctors Hear: How to Improve Listening Skills
Conversation Ready – How to Prepare for End of Life Conversations
Promoting Self-Management Among Patients with Chronic Conditions
Tips and Techniques to Demonstrate Empathy
The Family Interview: Techniques and Pitfalls
Storytelling: The Key to Successful Outcomes
Communicating with Patients as Consumers
How Active Listening Improves the Patient and Clinician Experience
Geriatric Interview: Effective Techniques for Getting the Most Out of 15 Minutes
Talking with Patients about Their Requests for Specialist Consultants
Tips and Techniques for Communicating with Patients via Telemedicine
Patient-Centered Interviewing: An Evidence-Based Method
Negotiating through Conflict: Getting What You Want and Need
Agenda Setting: Taking Care of Patients and Building the Relationship When I Only Have 15 Minutes
Listen to the Patient's Story & Find the Diagnosis
ART of Communication: Ask-Respond-Tell Techniques
How to Convince Patients to Take Their Medicines
Listening: A Prescription for Excellent Patient Care
The Art of Listening with Empathy and the Clinician Benefits
How to End the Patient-Clinician Relationship
Negotiating the Agenda with the Patient
Don't Take Your Organs to Heaven, Heaven Know We Need Them Here: How a Surgeon Talks with Families about Organ Donation
Using Computers in the Exam Room
Communicating with Patients about Medically Unexplained Symptoms
How to Deliver Good News: It's Harder Than You Think
How Physicians Can Use Social Media
Encouraging Patients to Participate in Shared Decision Making
Using a Chronological History of the Present Illness: Why It's So Important
Tell Me More: Creating Opportunities for Communication
What Matters to You? Putting Patients' Goals First
Navigating Common Boundary Challenges
Teaching Learners How to Speak Up Effectively
How to Convince Patients (and Clinicians) to Engage in Advance Care Planning
How to Improve Medication Communication
Practical Wellness: How Residents Can Enhance Business Communication
Using Patient Narratives to Improve the Patient Experience
Heart to Heart Communication: How a Heart Surgeon Bonds Quickly with Patients
Teaching by Observation: How to Improve Residents' Skills
Meaningful Relationship Development
No Time to Care: Overcoming Clinician Burnout
Talking to Patients about Substance Use
Getting to No: Negotiation with Patients about Their Test Requests
Cultivating Curiosity Improves the Patient-Provider Encounter
Think and Communicate Differently
Communication Skills Meet Reality
Providing Effective Feedback
Teaching Communication Skills at the Bedside
Disclosure and Apology
Communicating about Structural Factors
How Communication Techniques Impact Patients
Helping Faculty Members Enhance Their Capabilities as Communication Educators
Clinicians and the Language of Nonverbal Communication
Communicating with Second Victims
Communication Skills Residents Learn from Spending a Night in the Hospital
Patient-Centered Interviewing
Communicating with Civility
How to Talk with Seriously Ill Patients about Their Care Goals
Exploring Spirituality & Religious Beliefs with Patients
Effective Communication to Resolve Conflicts
Beer, Wine, Whiskey and Patients: Simple, Helpful Clinical Talk
Effective Communication Techniques to Help Patients Change
Mindfulness & Reflection for Clinicians
Improve Interns' Communication Before Orientation
Linking Communication to Motivation
Communication on High Performance Teams
Clinician-patient Communication Linked to Health Outcomes
Unleashing the Positive Power of Compassion
Balance & Self-Care: Helping Avoid Burnout & Depression
History of Communication between Clinicians & Patients - Part 2
History of Communication between Clinicians & Patients - Part 1
Responding to Strong Emotions
Communicating Bad News
Teaching Communication Skills: How to Improve Clinicians' Techniques