All Episodes
The Great Canadian Aftermarket Podcast — 224 episodes
Building customer satisfaction with clarity and consistency
Orphan EVs and making the leap with your customers: Notes from the EV & Charging Expo
Build your own ZEV: Conversion course launches in Vancouver
Incoming AIA Canada Chair Jason Herle on challenges for the aftermarket, and benefits of getting involved
Buying or selling a shop? Here's what you need to know
Takeways from the Canadian Auto Care Industry Conference
Going from burnout to breakout success in your shop, with Murray Voth
Shad's R&R Fundraiser: On the road to $10 million
New AIA Canada CEO Emily Chung: Bringing it all together
Scrap tires are piling up in Ontario. Are we risking another Hagersville tire fire disaster?
There's a better way to talk about tires. This may be it.
AARO rebrands, goes national: Ontario shop association starts a new chapter
Learning to be a leader: Yes you can!
Why integrated design build is the way to go for your shop reno
Skilled Trades Ontario: Getting past growing pains and moving ahead
Live from AAPEX: Importance of passion, mentorship and good friends to your success
Live from AAPEX '25: A Global Meeting Place for the Aftermarket
Navigating Quebec's Right to Repair
Canadian independent aftermarket shops are slipping. Fixing what matters most
Shop marketing: Why your customer's reputation matters more than yours
What the changing used car marketplace means for the aftermarket
ADAS and your shop
Yukon Gold: How northern shops can step up with this used oil program
What's your shop really worth? Part 2
What's your shop really worth? Part 1.
The best EV strategy for your shop, with Jeff Taylor
What's in your toolbox meeting?
Stop the Trash Talk: Bruce Eccles on why it matters
Getting your shop management system priorities straight
EV owners and the aftermarket: A wake up call for shops
A tale of four shops (Part 2): Why it (really) matters
A tale of four shops (Part 1): Do you have the shop you want?
AIA Canada's departing CEO JF Champagne looks back, and ahead
UAP's Alain Primeau on key trends to watch shaping Canada's aftermarket
Top shop operators continue to succeed
Managing your margins (for fun and profit!)
EV diagnostic tools and strategies for success
Rising parts prices got you down? We have a fix for you!
Winning Right to Repair in Quebec: Still work to do!
No succession plan? Time to get started!
New AIA Canada Chair Tony Kuczynski: The Team Player
Live from a '72 VW Camper: What's new at the Automotive Business School of Canada
New apprentice prep guide helps build Red Seal success!
What does rising Canadian sentiment mean for the aftermarket?
Tariffs are in: Here's what you need to know
Trade, tariffs, and the aftermarket: Impacts and strategies to handle the unknown
How to build your business the smart way! With Murray Voth, RPM Training
Shad's R&R Fundraiser: Making a real difference for half a century
AI and your shop: Where does it really fit?
Motormouth's take on EV incentives and beyond
What the end of federal EV incentives mean for the aftermarket
Top challenges and opportunities that 2025 holds for Canada's aftermarket
Weathering headwinds: Focusing on the four pillars
Renewal and growth at Bestbuy Distributors
What's behind Canadians' winter tire usage?
What's driving today's oil change business
Right to repair wins big in Canada: Where we go from here
Is your desire to be a "problem solver" hurting your business?
The truth about access to repair information, security, and crime
The truth about access to repair information, security, and crime
Why this is a critical time for Right to Repair in Canada
Strong future ahead for Canada's auto parts entrepreneurs
Stephan Guay on the foundations of Transit's innovative approach
Rising tide of repair is lifting automotive service sector
How to get out of the way and let your team shine, part 2
How to get out of the way and let your team shine, Part 1
Let's get digital! with Doug Brackett
YPA's Kari Hann: Setting the stage for the aftermarket leaders of tomorrow
Are you using all the tools in your toolbox?
Canadians are cooling on EVs, but what does it mean for you?
Bruce Eccles tells all in new book
Setting new targets for Ontario's AARO association in 2024
Lift safety matters: We all want to go home tonight
Simple steps to happier customers and a better bottom line
AIA Canada's Incoming Chair: Ryan Bruno crashes the party!
Keeping it positive: Beyond the trash talk with Bruce Eccles
Stop the trash talk: Bruce Eccles on why it matters
The hand off: Behind the success of succession
DEI and the Aftermarket: An honest conversation
The new trends driving the automotive service business today
What's keeping car dealers up at night?
David Booth "Motor Mouth" talks car theft, right to repair, and techno geeks
Falling in love with your business all over again
How does an Average Repair Order of $2600 sound?
Automotive Aftermarket Management education comes of age in Canada
Skills Ontario: Bringing youth to the trades
Build your ARO? Yes you can!
Inside the dealer-indie ARO gap and what to do about it
Scott and Michael Waddle: Effective EV service strategy
Building your team from the techs up
Increase your ARO and build customer satisfaction too!
AI Brings a new Force to service
AAPEX 'Best Kept Secret' is what it offers shops and techs
The importance of staying current and having an impact
The Quebec aftermarket's "Golden Opportunity" on Right to Repair
Our "Best Of" Collection: New Skilled Trades Ontario agency and what it means for you
Our "Best Of" Collection: Growing your shop the right way
Our "Best Of" Collection: Keeping your shop on track during winter tire changeover season
Our "Best Of" Collection: A full circle approach to maximizing team performance
Our "Best Of" Collection: What's in your toolbox meeting?
Our "Best Of" Collection: Stop the trash talk with Bruce Eccles
One apprentice's journey so far
Murray Voth: Why are techs paid less?
The hand off: Behind the success of succession
If business is so good, why is it so hard?
100 years in the aftermarket (and counting!)
Upping the ante on training
Effective Tool and Workshop Organizing
Up Your Scope Game
ASE's new EV Certification Program
Going big, growing at home: Inside the new Carquest/Worldpac DC
Change management starts with you
Trends shaping the aftermarket
One shop owner's training journey
AIA High Fives for Kids launches into 2023 with a renewed challenge
Building store efficiency and effectiveness
Evolving in an evolving aftermarket
The road to better shop team attitude and performance
Improving gross profit dollars for your shop
Behind the research: What's really going on at Ontario shops?
Right to Repair Update 2023 with Alana Baker
The best EV strategy for your shop with Jeff Taylor
Fighting catalytic converter theft
What's your shop really worth? Part 2
What's your shop really worth? Part 1
The truth about Canadians and winter tires
Keeping Your Shop on Track During Winter Tire Changeover Season
Support Ontario Youth offers Apprentices and Shops a New Path
Making "Word of Mouth" Work in the Tech Age
Stop Warranty Fraud: Check the Part
What a "20 Group" is and why shop owners should join!
Aftermarket gives back: High Fives for Kids Foundation with Raymond Proulx
Keeping it positive: Beyond the trash talk
J.D. Power 2022: A good news, bad news report on Canada's aftermarket
Be the Best Service Advisor You Can Be
My First Car Season 2: A '67 Camaro that got away
My First Car: Bruce Eccles' Beetle
My First Car: Brad Bowman's 72 Olds buy was just the beginning . . .
My First Car, Season 2: The Showroom Guy's Big Block Delta 88
My First Car, Season 2: Jason's Lada
The Road to Right to Repair: An American Tale
Right to Repair in Canada: Where we're at, and what you can do
Summer Suggestions: From Triage to Recharge with Murray Voth
From the archives: Revisiting Australia's big win
Succeeding with your Significant Other, Part 2
Succeeding with your Significant Other, Part 1
What car dealers are doing and why it matters to the aftermarket, Part 2
What car dealers are doing and why it matters to the aftermarket, Part 1
Women in the Aftermarket Panel, Part 2
Women in the Aftermarket Panel, Part 1
Check out the Great Canadian Aftermarket Trade Show, May and June 2022
Is diesel part of our low-carbon future?
Growing your shop the right way
Stop the trash talk: Bruce Eccles on why it matters
Incoming AIA Chair Jason Yurchak: Taking the aftermarket training challenge head-on
What’s in store for Fountain Tire?
Are stockroom problems killing your customer service?
Coaching your way to Fridays off
Is it time for strong aftermarket retail pricing policies?
Revisiting Fighting Fraud
Skilled Trades Ontario Part 2: The industry weighs in
Metro Supply Chain's ZEV Last-Mile Delivery Journey
New Skilled Trades Ontario agency and what it means for you
A full circle approach to maximizing team performance
Right to Repair Update 2022 with JF Champagne
The Best of 2021: Focusing on the Client Experience
The Best of 2021: Keeping the team together: Shop employee retention
The Best of 2021: My First Car with Zara Wishloff
The Best of 2021: The Challenges Ahead, feat. Bob Jaworski, AIA chair
You don't always know what you don't know!
Managing a shop for profit
Leadership with Mauro Cifelli
Great store design is about more than pretty shelves
The Paperless Shop: It is not really about the paper
How to keep your team firing on all cylinders
Building a Better Apprentice for Your Shop
Throttle Thrashers Garage heads to SEMA (Again!)
Getting the Right Training, at the Right Time
Keeping the team together: Shop employee retention
The post-election wrap up with JF Champagne
The Evolving Financial Markets and the Aftermarket
Winning market share and customer dollars
Refocusing on the Client Experience
Your Aftermarket Election Playbook
Maximizing Your Team's Potential
Remembering John Maslack
My First Car: Remembering the '57
Zara's '67 Cougar. The one that didn't get away.
My First Car: 1980 Toyota Supra "Unfiltered"
My First Car: Ahead by a Century, A Buick Century
My First Car: Freedom and a Ford Falcon
My First Car: Bob Jaworski
Series Premiere: My First Car
A New Era: B.C. skilled trades certification returns
Access to Repair Information: Expert Panel
Show Me the Money! Connecting With Shop Finances
Exceeding Customer Expectations, Part 2
Financial Markets and the Aftermarket, Part 2
Exceeding Customer Expectations, Part 1
Financial Markets and the Aftermarket, Part 1
The Work-From-Home Shop Owner
Investing in EV training
Australia's big win.
Zara's tale: A case for ownership
The path from Apprentice to Owner
Focusing on the Client Experience
Fighting Fraud
The Challenges Ahead: Bob Jaworski, Incoming AIA chair
All aboard? Incentive travel and the aftermarket
Ontario shops: What's up (and down)?
Resetting and renewal
What's in your toolbox meeting?
Aftermarket giving back: High Fives for Kids Foundation. Guest: Raymond Proulx, chair
The Young Phenom: Canada's award winning rat rod builder. Guest: Matteo Medoro
Customer area design solutions for auto service businesses. Guest: Paul Reed, The Showroom Guy
Shop management systems and CRM w. Robert Whitehurst, Epicor MechanicNet
Welcome to 2021: Happy New Year? Outlook, tips, and trends
Who owns a car's data? with Guest JF Champagne, President, AIA Canada
Digital Vehicle Inspection with Guest Mike Risich, BOLT ON Technology
Alan Mclelland, Centennial College: Apprenticeship in a Pandemic
Norm Rose, Excel Sales Consulting: Dealing with Stress
Paul Reed, The Showroom Guy: Store Design and COVID
Steve van Kessel, Parry Automotive: Maintaining Your Balance
J.D. Ney, JD Power, on Raising Your Customer Satisfaction