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All Episodes

The Great Canadian Aftermarket Podcast — 239 episodes

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Title
1

Attracting the right technicians: What they really want

2

Store design: The importance of consistency, and how to get it

3

Inside Worldpac STX 2026: Highlights, Takeaways & What’s Next

4

Why chasing the cheapest parts can cost you more

5

What SDRM, scan tool validation, and VSP adoption means for you

6

Miles for Sight: A shop owner's cross-Canada journey for vision

7

Tariffs, Explained: The latest on U.S. trade measures and what it means for us

8

Inside a brand-new EV-specific shop: How EV Lab is an example for the future

9

Using technology to enhance your personal service

10

2026 Training Benchmarks Survey: Are you getting the training you need?

11

My Father's Wallet: Special Father's Day Episode

12

Shad's R&R Fundraiser: On the road to $10 million

13

Attention Jobbers: What shops really need from you

14

Canadians want EVs more than ever, even Chinese ones

15

Ontario's scrap tire crisis continues to fester

16

The truth about access to repair information, security, and crime

17

Building customer satisfaction with clarity and consistency

18

Orphan EVs and making the leap with your customers: Notes from the EV & Charging Expo

19

Build your own ZEV: Conversion course launches in Vancouver

20

Incoming AIA Canada Chair Jason Herle on challenges for the aftermarket, and benefits of getting involved

21

Buying or selling a shop? Here's what you need to know

22

Takeways from the Canadian Auto Care Industry Conference

23

Going from burnout to breakout success in your shop, with Murray Voth

24

Shad's R&R Fundraiser: On the road to $10 million

25

New AIA Canada CEO Emily Chung: Bringing it all together

26

Scrap tires are piling up in Ontario. Are we risking another Hagersville tire fire disaster?

27

There's a better way to talk about tires. This may be it.

28

AARO rebrands, goes national: Ontario shop association starts a new chapter

29

Learning to be a leader: Yes you can!

30

Why integrated design build is the way to go for your shop reno

31

Skilled Trades Ontario: Getting past growing pains and moving ahead

32

Live from AAPEX: Importance of passion, mentorship and good friends to your success

33

Live from AAPEX '25: A Global Meeting Place for the Aftermarket

34

Navigating Quebec's Right to Repair

35

Canadian independent aftermarket shops are slipping. Fixing what matters most

36

Shop marketing: Why your customer's reputation matters more than yours

37

What the changing used car marketplace means for the aftermarket

38

ADAS and your shop

39

Yukon Gold: How northern shops can step up with this used oil program

40

What's your shop really worth? Part 2

41

What's your shop really worth? Part 1.

42

The best EV strategy for your shop, with Jeff Taylor

43

What's in your toolbox meeting?

44

Stop the Trash Talk: Bruce Eccles on why it matters

45

Getting your shop management system priorities straight

46

EV owners and the aftermarket: A wake up call for shops

47

A tale of four shops (Part 2): Why it (really) matters

48

A tale of four shops (Part 1): Do you have the shop you want?

49

AIA Canada's departing CEO JF Champagne looks back, and ahead

50

UAP's Alain Primeau on key trends to watch shaping Canada's aftermarket

51

Top shop operators continue to succeed

52

Managing your margins (for fun and profit!)

53

EV diagnostic tools and strategies for success

54

Rising parts prices got you down? We have a fix for you!

55

Winning Right to Repair in Quebec: Still work to do!

56

No succession plan? Time to get started!

57

New AIA Canada Chair Tony Kuczynski: The Team Player

58

Live from a '72 VW Camper: What's new at the Automotive Business School of Canada

59

New apprentice prep guide helps build Red Seal success!

60

What does rising Canadian sentiment mean for the aftermarket?

61

Tariffs are in: Here's what you need to know

62

Trade, tariffs, and the aftermarket: Impacts and strategies to handle the unknown

63

How to build your business the smart way! With Murray Voth, RPM Training

64

Shad's R&R Fundraiser: Making a real difference for half a century

65

AI and your shop: Where does it really fit?

66

Motormouth's take on EV incentives and beyond

67

What the end of federal EV incentives mean for the aftermarket

68

Top challenges and opportunities that 2025 holds for Canada's aftermarket

69

Weathering headwinds: Focusing on the four pillars

70

Renewal and growth at Bestbuy Distributors

71

What's behind Canadians' winter tire usage?

72

What's driving today's oil change business

73

Right to repair wins big in Canada: Where we go from here

74

Is your desire to be a "problem solver" hurting your business?

75

The truth about access to repair information, security, and crime

76

Why this is a critical time for Right to Repair in Canada

77

Strong future ahead for Canada's auto parts entrepreneurs

78

Stephan Guay on the foundations of Transit's innovative approach

79

Rising tide of repair is lifting automotive service sector

80

How to get out of the way and let your team shine, part 2

81

How to get out of the way and let your team shine, Part 1

82

Let's get digital! with Doug Brackett

83

YPA's Kari Hann: Setting the stage for the aftermarket leaders of tomorrow

84

Are you using all the tools in your toolbox?

85

Canadians are cooling on EVs, but what does it mean for you?

86

Bruce Eccles tells all in new book

87

Setting new targets for Ontario's AARO association in 2024

88

Lift safety matters: We all want to go home tonight

89

Simple steps to happier customers and a better bottom line

90

AIA Canada's Incoming Chair: Ryan Bruno crashes the party!

91

Keeping it positive: Beyond the trash talk with Bruce Eccles

92

Stop the trash talk: Bruce Eccles on why it matters

93

The hand off: Behind the success of succession

94

DEI and the Aftermarket: An honest conversation

95

The new trends driving the automotive service business today

96

What's keeping car dealers up at night?

97

David Booth "Motor Mouth" talks car theft, right to repair, and techno geeks

98

Falling in love with your business all over again

99

How does an Average Repair Order of $2600 sound?

100

Automotive Aftermarket Management education comes of age in Canada

101

Skills Ontario: Bringing youth to the trades

102

Build your ARO? Yes you can!

103

Inside the dealer-indie ARO gap and what to do about it

104

Scott and Michael Waddle: Effective EV service strategy

105

Building your team from the techs up

106

Increase your ARO and build customer satisfaction too!

107

AI Brings a new Force to service

108

AAPEX 'Best Kept Secret' is what it offers shops and techs

109

The importance of staying current and having an impact

110

The Quebec aftermarket's "Golden Opportunity" on Right to Repair

111

Our "Best Of" Collection: New Skilled Trades Ontario agency and what it means for you

112

Our "Best Of" Collection: Growing your shop the right way

113

Our "Best Of" Collection: Keeping your shop on track during winter tire changeover season

114

Our "Best Of" Collection: A full circle approach to maximizing team performance

115

Our "Best Of" Collection: What's in your toolbox meeting?

116

Our "Best Of" Collection: Stop the trash talk with Bruce Eccles

117

One apprentice's journey so far

118

Murray Voth: Why are techs paid less?

119

The hand off: Behind the success of succession

120

If business is so good, why is it so hard?

121

100 years in the aftermarket (and counting!)

122

Upping the ante on training

123

Effective Tool and Workshop Organizing

124

Up Your Scope Game

125

ASE's new EV Certification Program

126

Going big, growing at home: Inside the new Carquest/Worldpac DC

127

Change management starts with you

128

Trends shaping the aftermarket

129

One shop owner's training journey

130

AIA High Fives for Kids launches into 2023 with a renewed challenge

131

Building store efficiency and effectiveness

132

Evolving in an evolving aftermarket

133

The road to better shop team attitude and performance

134

Improving gross profit dollars for your shop

135

Behind the research: What's really going on at Ontario shops?

136

Right to Repair Update 2023 with Alana Baker

137

The best EV strategy for your shop with Jeff Taylor

138

Fighting catalytic converter theft

139

What's your shop really worth? Part 2

140

What's your shop really worth? Part 1

141

The truth about Canadians and winter tires

142

Keeping Your Shop on Track During Winter Tire Changeover Season

143

Support Ontario Youth offers Apprentices and Shops a New Path

144

Making "Word of Mouth" Work in the Tech Age

145

Stop Warranty Fraud: Check the Part

146

What a "20 Group" is and why shop owners should join!

147

Aftermarket gives back: High Fives for Kids Foundation with Raymond Proulx

148

Keeping it positive: Beyond the trash talk

149

J.D. Power 2022: A good news, bad news report on Canada's aftermarket

150

Be the Best Service Advisor You Can Be

151

My First Car Season 2: A '67 Camaro that got away

152

My First Car: Bruce Eccles' Beetle

153

My First Car: Brad Bowman's 72 Olds buy was just the beginning . . .

154

My First Car, Season 2: The Showroom Guy's Big Block Delta 88

155

My First Car, Season 2: Jason's Lada

156

The Road to Right to Repair: An American Tale

157

Right to Repair in Canada: Where we're at, and what you can do

158

Summer Suggestions: From Triage to Recharge with Murray Voth

159

From the archives: Revisiting Australia's big win

160

Succeeding with your Significant Other, Part 2

161

Succeeding with your Significant Other, Part 1

162

What car dealers are doing and why it matters to the aftermarket, Part 2

163

What car dealers are doing and why it matters to the aftermarket, Part 1

164

Women in the Aftermarket Panel, Part 2

165

Women in the Aftermarket Panel, Part 1

166

Check out the Great Canadian Aftermarket Trade Show, May and June 2022

167

Is diesel part of our low-carbon future?

168

Growing your shop the right way

169

Stop the trash talk: Bruce Eccles on why it matters

170

Incoming AIA Chair Jason Yurchak: Taking the aftermarket training challenge head-on

171

What’s in store for Fountain Tire?

172

Are stockroom problems killing your customer service?

173

Coaching your way to Fridays off

174

Is it time for strong aftermarket retail pricing policies?

175

Revisiting Fighting Fraud

176

Skilled Trades Ontario Part 2: The industry weighs in

177

Metro Supply Chain's ZEV Last-Mile Delivery Journey

178

New Skilled Trades Ontario agency and what it means for you

179

A full circle approach to maximizing team performance

180

Right to Repair Update 2022 with JF Champagne

181

The Best of 2021: Focusing on the Client Experience

182

The Best of 2021: Keeping the team together: Shop employee retention

183

The Best of 2021: My First Car with Zara Wishloff

184

The Best of 2021: The Challenges Ahead, feat. Bob Jaworski, AIA chair

185

You don't always know what you don't know!

186

Managing a shop for profit

187

Leadership with Mauro Cifelli

188

Great store design is about more than pretty shelves

189

The Paperless Shop: It is not really about the paper

190

How to keep your team firing on all cylinders

191

Building a Better Apprentice for Your Shop

192

Throttle Thrashers Garage heads to SEMA (Again!)

193

Getting the Right Training, at the Right Time

194

Keeping the team together: Shop employee retention

195

The post-election wrap up with JF Champagne

196

The Evolving Financial Markets and the Aftermarket

197

Winning market share and customer dollars

198

Refocusing on the Client Experience

199

Your Aftermarket Election Playbook

200

Maximizing Your Team's Potential

201

Remembering John Maslack

202

My First Car: Remembering the '57

203

Zara's '67 Cougar. The one that didn't get away.

204

My First Car: 1980 Toyota Supra "Unfiltered"

205

My First Car: Ahead by a Century, A Buick Century

206

My First Car: Freedom and a Ford Falcon

207

My First Car: Bob Jaworski

208

Series Premiere: My First Car

209

A New Era: B.C. skilled trades certification returns

210

Access to Repair Information: Expert Panel

211

Show Me the Money! Connecting With Shop Finances

212

Exceeding Customer Expectations, Part 2

213

Financial Markets and the Aftermarket, Part 2

214

Exceeding Customer Expectations, Part 1

215

Financial Markets and the Aftermarket, Part 1

216

The Work-From-Home Shop Owner

217

Investing in EV training

218

Australia's big win.

219

Zara's tale: A case for ownership

220

The path from Apprentice to Owner

221

Focusing on the Client Experience

222

Fighting Fraud

223

The Challenges Ahead: Bob Jaworski, Incoming AIA chair

224

All aboard? Incentive travel and the aftermarket

225

Ontario shops: What's up (and down)?

226

Resetting and renewal

227

What's in your toolbox meeting?

228

Aftermarket giving back: High Fives for Kids Foundation. Guest: Raymond Proulx, chair

229

The Young Phenom: Canada's award winning rat rod builder. Guest: Matteo Medoro

230

Customer area design solutions for auto service businesses. Guest: Paul Reed, The Showroom Guy

231

Shop management systems and CRM w. Robert Whitehurst, Epicor MechanicNet

232

Welcome to 2021: Happy New Year? Outlook, tips, and trends

233

Who owns a car's data? with Guest JF Champagne, President, AIA Canada

234

Digital Vehicle Inspection with Guest Mike Risich, BOLT ON Technology

235

Alan Mclelland, Centennial College: Apprenticeship in a Pandemic

236

Norm Rose, Excel Sales Consulting: Dealing with Stress

237

Paul Reed, The Showroom Guy: Store Design and COVID

238

Steve van Kessel, Parry Automotive: Maintaining Your Balance

239

J.D. Ney, JD Power, on Raising Your Customer Satisfaction