All Episodes

Episode 135: How To Reuse Your Existing Content To Drive Sales (The Tech Smart Boss Way)

Episode 134: How To Get Started With Time Blocking So You Can Be A Productive Tech Smart Boss

Episode 133: How To Turn Your Employees Into Social Media Ambassadors For Your Brand

Episode 132: How I Lost Everything On My Laptop And Fully Recovered (The Tech Smart Boss Way)

Episode 131: 5 Step Process To Being A Customer Centric Organization (The Tech Smart Boss Way)

Episode 130: How To Best Use Canned Responses In Your Sales and Support Teams

Episode 129: 7 Ways To Thank Your Employees (And Keep Retention High)

Episode 128: How To Use Content Curation As Part Of Your Social Media Strategy

Episode 127: How To Hire A Project Manager (The Tech Smart Boss Way)

Episode 126: How To Introduce Storytelling In Your Brand Marketing

Episode 125: How To Improve Your Content Marketing By Pruning Old Content

Episode 124: 10 Super Easy Ways To Convert More Leads From Your Content

Episode 123: How To Use Scrum and Agile Methodology For Non Tech Projects (The Tech Smart Boss Way)

Episode 122: 8 Essential Components of a Landing Page (The Tech Smart Boss Way)

Episode 121: 9 Customer Service Metrics a Tech Smart Boss Should Track

Episode 120: What Is A Kanban Board (And How Does A Tech Smart Boss Use Them)

Episode 119: 7 Types of Software Your Sales Team Needs In Their Tech Stack

Episode 118: 8 Tips To Take Your Customer Support From Good To Great

Episode 117: How To Do A/B Testing When You're A Small Business (The Tech Smart Boss Way)

Episode 116: How To Write A Case Study For Your Business (When Your Customer Won't Go On The Record)

Episode 115: How To Outsource Your Content Writing (And Avoid The Pitfalls)

Episode 114: How To Align Your Sales and Support Organizations

Episode 113: 5 Things To Do To Increase Your Content Dwell Time (And Your Search Engine Rankings)

Episode 112: 7 Cognitive Biases That All Entrepreneurs Should Be Aware Of

Episode 111: The What and How of the 5 Whys Process (Root Cause Analysis)

Episode 110: 8 Key Search Engine Optimization (SEO) Metrics to Monitor

Episode 109: 6 Types of Bottom of the Funnel Content Your Business Should Have

Episode 108: 14 Key Things To Do To Optimize Your Content for SEO (The Tech Smart Boss Way)

Episode 107: How To Determine If Live Chat or Chatbots Are Best For Your Business

Episode 106: 5 Steps To Set Up Your Email Marketing Automation Platform (The Tech Smart Boss Way)

Episode 105: Why You Should Use Social Proof On Your Website (And How To Do It)

Episode 104: 7 Tips To Be Your Best As A Remote Worker (The Tech Smart Boss Way)

Episode 103: 7 End of Year Activities You Should Be Doing In Your Business Right Now

Episode 102: How To Structure Your Job Offer Letter Template (The Tech Smart Boss Way)

Episode 101: Special 100th Episode; Listeners Ask Me Anything (Part 2)

Episode 100: Special 100th Episode; Listeners Ask Me Anything (Part 1)

Episode 99: How To Set Up A Business Continuity Plan For Your Remote Team

Episode 98: What You Need To Know About Blockchain As A Tech Smart Boss

Episode 97: How To Get Started With Chatbots (The Tech Smart Boss Way)

Episode 96: 6 Things You Need To Be Doing With Content Marketing Headed Into 2019

Episode 95: 7 Email Marketing Metrics You Should Be Monitoring

Episode 94: 7 Steps to Start Your Own Podcast (The Tech Smart Boss Way)

Episode 93: 5 Step Checklist to Know If You Need A Website Redesign

Episode 92: 5 Keys To Managing Your Business Expenses (The Tech Smart Boss Way)

Episode 91: How To Protect Your Business From Embarrassing Hacks (Both Internal and External)

Episode 90: 6 Key Steps to Making a Successful Lead Magnet

Episode 89: 7 Step Process to Doing Your Best SWOT Analysis

Episode 88: 7 Steps to Making a Great Customer (or Prospect) Feedback Survey

Episode 87: 6 Ways To Improve The Onboarding Process For Your Software Or Service

Episode 86: What is Artificial Intelligence and How It Is Going to Affect Your Business

Episode 85: My 4 Factor Task Prioritization System (So You Can Get Things Done, Faster and Better)

Episode 84: The 3 Biggest Leaks in Your Sales Funnel (And How To Plug Them)

Episode 83: The Do's and Dont's of Setting Up A Product Roadmap and Feedback System

Episode 82: 6 Proven Customer Acquisition Methods (And How To Pick The Right One For Your Startup)

Episode 81: Why Your Business Should Be Leveraging e-Signature Software (And How To Get Started)

Episode 80: The 6 Metrics You Must Know If You Run A Subscription Based Business

Episode 79: The Technical Factors You Can Take To Help Increase the Deliverability of Your Emails

Episode 78: How To Introduce Your Team To New Technology (The Tech Smart Boss Way)

Episode 77: The Top Reasons You Should Be Leveraging Freelancers to Grow Your Business

Episode 76: What Is The Impact of GDPR On Your Small Business (And What You Should Be Doing)

Episode 75: How to Keep Your Customers Informed Without Relying Solely on Email

Episode 74: The Changing Social Media Landscape and How It's Affecting Your Business

Episode 73: How to Set Up A Knowledge Base and Support Site For Your Business

Episode 72: 3 Key Things Every Entrepreneur Needs To Know About Their Business To Be Successful

Episode 71: 8 Steps on How To Run Your Internal Meetings Like A Tech Smart Boss

Episode 70: The Content Marketing Tech Stack for a Tech Smart Boss

Episode 69: How to Be An Early Technology Adopter (My 6 Step Process)

Episode 68: Do You Have What It Takes To Be An Entrepreneur (Or Should You Keep Your Day Job)

Episode 67: The Top 10 Reasons Your Startup is Going to Fail (Or Why You're Not Growing)

Episode 66: 8 Step Process to Start and Succeed With Your Business Blog (The Tech Smart Boss Way)

Episode 65: How To Monitor Your Competition (The Tech Smart Boss Way)

Episode 64: How to Leverage Video Marketing in Your Business (The Tech Smart Boss Way

Episode 63: How to Set Up A YouTube Channel for Your Business or Brand (the Tech Smart Boss Way)

Episode 62: 3 Key Tips Every Entrepreneur Should Follow to Focus on Their Personal Health

Episode 61: My Top 12 Cyber Security Tips for the Tech Smart Boss

Episode 60: How To Determine The Key Performance Indicators That Become The Levers of Your Business

Episode 59: How To Know When Your Business Is Ready For Business Intelligence Software

Episode 58: How To Build Customer Personas That Allows Your Business To Strike The Right Message

Episode 57: The Key SEO Things You Need To Do In 2018 To Stay At The Top of Google Search Results

Episode 56: The 11 Traits You Need to Adopt to Be A Successful Bootstrapped and Lean Operations Biz

Episode 55: My 6 Step Process for Planning For the New Year (As A Lean and Bootstrapped Business)

Episode 54: How To Make Slack the Hub of Communication for Your Tech Smart Business

Episode 53: The Tech Stack You Need to Recruit and Hire Your Team's Next Superstar

Episode 52: What I've Learned After One Year Of Tech Smart Boss (And How I'm Applying It To My Biz)

Episode 51: What to Look for in Webinar Software and Why You Should Be Running Webinars in Your Biz

Episode 50: Recap Show! (A Podcast Table of Contents for the Last 24 Episodes)

Episode 49: 9 Key Features You Need in Live Website Chat Software (And How To Best Benefit From It)

Episode 48: How to Scale and Automate Your Business (Without Losing the Human Touch)

Episode 47: How to Leverage Lead and Customer Data Enrichment to Improve Your SmallBiz Marketing

Episode 46: Lifetime Software Deals: The Benefits and Dangers for a Tech Smart Boss

Episode 45: The Intersection of Business and Brand with Social and Political Speech

Episode 44: Top 3 Ways You Can Implement SSL On Your Website (And Prevent Google Penalties)

Episode 43: How to Pre-Market and Build an Email List Before You Even Have A Product

Episode 42: 4 Step Process for Delegating Time Consuming Tasks (Like a Tech Smart Boss)

Episode 41: How To Buy Software For Your Business (The Tech Smart Boss Way)

Episode 40: The Negatives of Leveraging Cloud and SaaS Technology In Your Business

Episode 39: How to Get Started With Retargeting (The Tech Smart Boss Way)

Episode 38: How to Set Up A Framework for Marketing Segmentation (The Tech Smart Boss Way)

Episode 37: How I Built My First Online Course For Less Than $500 (and How You Can Too)

Episode 36: 9 Key Pieces of Tech You Need To Have a Lead Generating Website

Episode 35: 10 Key Things You Need On Your Website to Generate Leads

Episode 34: 11 Tips to Deliver an Exceptional Demo of Your Product or Service

Episode 33: 5 Essential Features You Must Have In Your Small Business CRM

Episode 32: How To Nail Down the Focus of Your Business the Tech Smart Boss Way

Episode 31: 9 Tips to Get the Best Web Domain for Your Business or Brand

Episode 30: 7 Pieces of Tech You Need to Empower a Remote Workforce

Episode 29: How To Set Up An Indirect Sales Channel For Your Business

Episode 28: How to Generate Leads using Outbound Emails (The Tech Smart Boss Way)

Episode 27: The SmallBiz Marketing Stack for a Tech Smart Boss

Episode 26: How To Set Up A Marketing Strategy For Your Small Business (The Tech Smart Boss Way)

Episode 25: Recap Show! (A Podcast Table of Contents for the First 24 Episodes)

Episode 24: Bootstrap vs Venture Capital (Plus 8 Other Ways To Fund Your Business)

Episode 23: How a Tech Smart Boss Creates a Contingency Plan for Their Business

Episode 22: Customer Support Tech Stack (The 8 Things You Need to Deliver Stellar Customer Service)

Episode 21: Benefits of Running a Debt Free Business (And Tips On How To Get There)

Episode 20: How to Select a Customer Support System (The 10 Things You Should Know)

Episode 19: The Good, The Bad, and The Ugly of Business Review Sites

Episode 18: 5 Keys to Creating a Customer Service Culture in Your Business

Episode 17: How to Put Your Social Media Content on AutoPilot (While Keeping The Human Touch)

Episode 16: How to Deal with the Downtimes of Being an Entrepreneur (My 4-Step Process)

Episode 15: 7 Ways You Can Use Twitter In Your Business

Episode 14: How to Create High Converting Lead Magnets on Your Content

Episode 13: How to Create Content That Drives Traffic (and Leads) To Your Website

Episode 12: How to Setup a Content Marketing Framework (To Generate Leads)

Episode 11: What it Means and What it Takes to be a Tech Smart Boss

Episode 10: How to Set Limits on Technology (Like a Tech Smart Boss)

Episode 9: How to Setup a Social Media Strategy for Your Business

Episode 8: Tech Smart Boss Tools to Stay Productive (When You're Not In the Office)

Episode 7: How My Physical Therapy Turned Into a Technology Blue Print

Episode 6: The SmallBiz Financial Tech Stack for a Tech Smart Boss

Episode 1: How to Deliver Exceptional Customer Service the Tech Smart Boss Way

Episode 2: Exhibiting at a Tradeshow (on a Budget)

Episode 3: The Back-Story (How Tech Smart Boss Came to Be)

Episode 4: How to do Employee Onboarding the Tech Smart Boss Way

Episode 5: Top Apps for the Traveling Tech Smart Boss